Bikram Yoga Canary Wharf

Positive experience: They had improved a lot the studio and very welcoming

Positive experience: Mostly great! But in classes without a receptionist it becomes unpleasant

Fantastic experience: Great class, great teacher, great studio

Fantastic experience: Zoey is a great teacher.. patient, kind and very knowledgeable. It is also a well timed class in the evening

Negative experience: This class is not for everyone. It gets really really hot and at times I felt like the heat would make me faint. I came out of the class with a headache because of the heat which didn't go all evening. If you want to workout in a sauna- this class is for you.

Fantastic experience: Great Class! As usual, Divya has been amazing!

Fantastic experience: Hot pilates and sound bath healing - £2 classes..worth it!

Fantastic experience: Lovely studio, ample space, renovated, best instructors and free mat hire! And a good variety of classes, I started practising at this studio 10 years ago. Love it here.

Fantastic experience: What an absolute joy to have Michael Ely teach a 90 minute class in London Bridge, Thank you!

Fantastic experience: fantastic. love the class

Negative experience: Wouldn’t recommend for beginners! First off — the studio itself. No water refill station… in Canary Wharf? The only tap available was in the toilet sink??! I understand encouraging people to buy bottled products from a business perspective, but we should be promoting reusable methods and reducing plastic waste, not the opposite. Using the bathroom sink feels grungy. Secondly, the studio room smelt like feet. I get that hygiene varies between people and I did expect it, but this was a persistent smell from the moment I walked in until I left 90 minutes later. The carpet is part of the Bikram tradition, but it was orange-stained in some areas and probably attributing to the smell. Maybe an aromatherapy diffuser or room spray would help — anything to make it better. Now, onto the instructor, Joey Frenette. Considering there were (I’m guessing) several beginners and lower-ability members, his tone was unnecessarily rude and condescending. One woman struggling with the one-legged stances early on was offered alternatives, which she politely declined — wanting to keep trying (and succeeding, I might add). His response: “Well, as long as you’re okay looking silly in the mirror.” I was across the room and heard that — completely unnecessary and unkind. It came off like he wanted to embarrass her for saying no. Later, she decided to leave early (25 mins before the end), explaining she felt faint and lightheaded. She was polite and respectful, thanked him, and clearly wasn’t trying to interrupt the class. His reply? “Okay, go get your life.” I don’t even know what that’s meant to mean — but it was dismissive and uncalled for. When her friend checked on her shortly after, he added aloud for the class, “You know, you shouldn’t really book a class if you’re not going to stay till the end.” I’m all for tough love and accountability, but there’s a line between motivating and mocking. There was no empathy or warmth in Joey Frenette’s delivery — it felt robotic, almost like the class could have been taught from an audio recording. Coupled with the sarcasm, rude tones & mixed delivery it wasn’t a great class. Overall, I’ve realised it’s not for me. The tone & the lack of basic amenities — it all just misses the mark personally.

Fantastic experience: Personable and helpful

Fantastic experience: I love practising yoga at Canary Wharf. Been doing it since 2013. Saved my life! Teachers bring energy and their own styles. I do mainly Bikram, and have a strong body. Grandchildren cannot keep up .

Fantastic experience: Super amazing!

Fantastic experience: This is perfect. Right balance of strength building and cardio with low impact and he exponential value of heat!

Negative experience: Why can't you simply see days and times? Have to skip

Fantastic experience: Fantastic teachers and challenging classes that leave you feeling great

Fantastic experience: I'm a confessed Bikram addict. BYL Canary wharf hosts many of my favourite Bikram teachers, it also hosts 60 minute hot vinyasa flow classes taught by teachers who are fun, loving, and will definitely push you to be your best. Two small complaints: it's not always the hottest (temperature) studio space for the Bikram series. The men's locker room has a too small shower area

Negative experience: It’s disappointing that the only place to refill your water bottle is the sink in the toilet. You’d expect more from a hot yoga studio. The only alternative is to buy a 2L plastic bottle, which feels the opposite of yogic values — neither hygienic nor environmentally conscious.

Negative experience: Some instructors lack professionalism and will just forbid you drink water or catch your breath. Pilates class is great

Fantastic experience: I've been practicing Bikram Yoga consistently (at least 3 days a week) since the beginning of 2025 and when I had to go to London for work for the month of April, I was worried I would lose all the progress I've made in my practice... and then I found BYL! A great, welcoming studio that makes you feel like you are part of a community. To put it simply, BYL is the thing about London that I miss most! This location is carpeted but very clean, a perfect mix of humidity and heat to help your body get the most out of your class. The teachers are phenomenal, each with their own style and energy that will not only motivate you but help you greatly improve your practice. The staff was most friendly, personable, and helpful. Plus, they have great offers for newcomers. Highly, highly recommend to anyone visiting London or living there!

Fantastic experience: Last Sunday I was a first timer! Was a challenging 90mins session, but super rewarding. The class was comfortable, the yoga teacher was helpful. Already planning my next, more prepared yoga session. Don’t forget to hydrate yourself a day or two before! And bring towel / bottle of water and yoga mat (if not, you may rent it at around £2 per item) Mantas, Namaste!

Fantastic experience: Bikram yoga canary wharf is a beautiful facility. The reception staff are friendly and very helpful. The teachers are absolutely awe inspiring. I'm definitely planning on becoming a regular fixture at this place. I highly recommend it honestly.

Negative experience: Scared to go to this yoga studio as it looks crowded and cardio heavy. There’s no yin classes, no core classes- only asana dominated hot yoga that is very disappointing. There’s studio should cater to all types of hot yoga not only bikram.

Fantastic experience: For someone relatively new to Yoga this class was challenging yet extremely rewarding, my first class was very welcoming and i've been going back since

Fantastic experience: I practise bikram yoga in both studios, always met with lovely teachers who all bring their unique vibe to their lessons which is thoroughly enjoyable!

Fantastic experience: Excellent! Experience I have enjoyed practising Bikram Yoga in both studios Canary Wharf and London Bridge. Yoga was never my thing until I tried hot Bikram Yoga class here. The heat makes it more challenging, and I loved it! The staffs are always helpful and friendly. All the instructors are fantastic, kind, and supportive (esp. Divya, Antonia, Conny & Sami as I had most of my classes with them).

Fantastic experience: Such a warm welcome from the staff, and the yogis are super friendly too. Great vibe in the studio. As a newby I already feel more flexible and fitter after just a few sessions of hot yoga

Fantastic experience: Beautiful yoga studio with a variety of great teachers and classes including Bikram Yoga, Hot Hiit Pilates, Yin, Vinyasa, Yoga Sculpt. The customers have been coming for years so everyone knows each other and it’s a great vibe! I have been practicing in the studio for 7 years and now I teach here! They have the most competitive intro deal - 20 days of yoga for £40 and if you enter my promo code TSANDRAR you get £5 off! See you on the mat.

Negative experience: They take your money all of a sudden even when you’ve ended you’re subscription with them. Money stealing company. (Just for you to know i’ve ended my subscription on June 2024 started June 2023 1 Year) So they didn’t take on july and September but randomly taking right now on August.

Fantastic experience: Went to three classes, two at CW and one at the LB studio and fell in love ! Everyone is so supportive/ the instructors explain everything super clearly and make the lessons very fun. Such a nice environment to switch off from a long day and feel relaxed/ like a new person coming out as well. They’ve also got a great cancellation policy (you can cancel up to 3 hrs in advance) and classes that start earlier in the morning/ later in the evening than at a lot of other studios, which make this super convenient if you work an unpredictable hours kinda job. So excited to book my next class and so happy I found this place :) if you’re considering this but not sure, I’d say definitely give it a go - you won’t regret it!

Fantastic experience: I had a wonderful experience at CW bikram yoga. I am a complete beginner and felt very comfortable. Divya was great kept the class engaged and her enthusiasm really helped me enjoy the class. I will definitely be signing up to make this a regular class. Thank you for a great first experience. Divya thank you for building my confidence:)

Fantastic experience: I truly enjoy the Bikram and the Pilates HIIT classes. When they are put together in the week’s routine, I feel mentally calmer and feel that I am getting a good stretch and cardio. I thank all the staff for being so kind and helpful. If you have gotten into a stress routine, just stop! Do this for yourself, you deserve a calm and relaxed life today.

Negative experience: [be careful about this place- very malicious response that's total lie. Am reporting this to Google.] For the carpet issue others have fed-back with - I don't see what health and safety issue there could be. We all need to have yoga mat and in fact you charge every mat rental each time! With the carpet - it's soooo smelly! I've never been to a hot yoga studio with the smell made me so uncomfortable! Its almost disgusting! It's a shame cuz you have very good classes. But this I don't believe is right for basic hygiene - U can literally smell it- if U don't faint before you make your judgement!

Fantastic experience: First Bikram class in 18 years and wow what a class. I chose Conleath as he has a performing arts background which I have connections with and knew he would deliver a powerful class ! Best class in years and amazing teacher ! I could punch the air with happiness ! Bikram I’m back and addicted already. Brilliant room too No where near as flexible as I was back in my last Bikram days however I know with weekly practice I will see great improvement. The beauty of the repeat of 26 poses each class you get to monitor your improvement on your own Bikram journey. Very happy to have this quality me time weekly. Thankyou

Fantastic experience: 非常棒的体验，热瑜伽，虽然练完很累但是整个人都放松很多，希望坚持练习未来可以达标瑜伽动作老师也很棒

Negative experience: Don't join unless you can stay for the entire time as getting money back or stopping the direct debit is impossible even if you move areas they don't care about the mental health of their customers as long as they pay. I needed to stop my payments due to a mental health breakdown but they refused and continued to take money

Negative experience: You cannot get your money back ever no matter what situation occurs it is really just about money it's upsetting. I agree with all other points regarding great classes but too packed, smell bad and some teachers do shout at people but I guess different personalities. London Bridge tends to be quieter

Fantastic experience: Today was my first day at Bikram Yoga in Canary Wharf, i had a lovely time, the teacher Valeria was on point and helped me every step when i need it. Also the place was very clean and full of good energy! Thank you for the amazing experience!

Fantastic experience: I am very new to Yoga/Bikram Yoga and only started a few ago. I was welcomed for my first class by the teacher Reetha (Canary Wharf Studio) who instantly made me feel at ease and explained to me how the class works. The combination of yoga postures with heat actually feels very good. They have currently an amazing offer for new starters...Don't hesitate to give it a go!

Fantastic experience: What can I say, one the best places to practice hot yoga in London and fairly local to me. Very good sweat

Fantastic experience: Valeria is such a wonderful teacher! Very friendly staff too. Thank you!

Fantastic experience: Great studio, felt like home, but and inspiring all at the same time. Both teachers were great and offered some new perspectives which i was able to incorporate in my practice.

Positive experience: I enrolled in Bikram Yoga London one month ago I enjoy the practice a lot. I prefer the London Bridge one because it's bigger, but sometimes I go to the Canary Warf as well. What I don't like is the carpet, I don't think it's the best choice for a yoga studio. The teachers are nice, most of them are in both studios.

Fantastic experience: It IS challenging! But the sweat the the calories burnt and the feeling afterwards makes it totally worth it.

Fantastic experience: Best and the most authentic bikram yoga in London. All the teachers are nice and supportive and sometimes pushy when they see that you can improve and they genuinely want you to progress and this is a good thing, it really helped me to go beyond the flexibility I think I had and it helps me a lot with my spine issues. Its the place where you come to heal yourself both physically and spiritualy through heat and sweat.✨️ bikram yoga its a challenging work and i dont undesrand some feedbacks here..if you're not ready for the heat, go to the beginners class first or just stay on the mat if its too hard, trust the teachers when they say don't drink or don't leave the room. There is a reason for that and that is your own wellbeing, your heart rate and safety.

Negative experience: Instructors are generally good (though some are indeed pushy). Management team is terrible and cares only about money. 1) Class size is huge and super crowded. The temperature is already very high so as you can imagine... 2) The cancellation policy requires you to notify them before 30 days. (I don't understand why the cancellation process takes 30 days - it is just a way to charge us more!) I signed up for a 4-month membership. After 3 months, I wrote an email to cancel the membership (my original words "And I would like to update you that I am not going to subscribe to the service after the end of my current subscription.") However, I was charged for the fifth month and was told that I did not notify them... Please pay attention to your money when you sign up for their service.

Negative experience: Terrible Experience Very pushy Bikram Yoga instructors who shame people when they want to drink water in a 90min class in a very hot room, one woman even fainted. I signed up for a membership with the studio after trying the classes for a few times but so disappointed. I injured myself despite being very careful and ended up in hospital, had to cancel a business trip and call sick from work and they had the nerves to charge me a very petty fee for a class that I could not attend due to the injury even after sharing a letter from the doctor saying that the date of the class and my injuries do not match, do you think I recover in one day after being to the hospital? Imagine the trouble now for me ending my membership. Clearly stay away and expect the worst from them in terms of customer service!

Fantastic experience: This place has changed my life. Highly recommend. Been amazing for my mental health.

Positive experience: Good teachers, but the facilities are definitely overdue an update.

Fantastic experience: I started attending Bikram Yoga in January this year. I had been suffering from some minor health issues and concerns which had led to me not exercising or feeling great. I have been attending 3 classes a week and in this short space of time I have certainly felt the health benefits. Overall, my health concerns have improved, my skin is clearing, my body is showing some physical changes and my sleep is definitely improving. The classes are challenging but you feel amazing afterwards and the instructors are very skilful. I have been attending Samantha's classes in Canary Wharf - she is brilliant. I have also been attending Max's candle lit classes which are so relaxing. These classes will really get you working up a sweat and you can certainly feel the purge and negativity expelling from you. I've finally found an exercise that I enjoy. Ignore the negative comments, the studio and staff are amazing. Danica

Fantastic experience: Totally addicted to BYL Canary Wharf. The professionalism of the teachers makes the experience quite unique!!

Negative experience: Poor hygiene. I don’t understand why a hot yoga studio would be carpeted. No cleaning between classes and the smell inside the studio was super awful.

Fantastic experience: I highly recommend Bikram yoga to anyone who is suffering from stress, anxiety, depression , PCOS, imbalance hormance and any kind of health issues. I have joined Bikram yoga since 2012 on and off but I have been practising regularly since June 2021 and it has made a big impact on my health. The staffs are very and supportive as always. Jay is a wonderful human being and very approachable you can talk to him easily regarding any issues. Your health is your wealth

Fantastic experience: I would recommend anyone to the Bikram Yoga as it has helped and improve and mange my condition assessing the tolerance of movement as the heat avoiding further injury. Excellent and profession instructor with guidance through the journey of improving the quality of life reaching are goals all the way up. Instructors insured helped were I had difficulty sometime to maintain self confidence were I have had surgeries and injures insuring the safety off all of the students at all time. Thank you all I have Loved the challenging lesson keep up excellent work see you soon.

Fantastic experience: Great studio, good selection of yoga classes:)

Fantastic experience: My first Bikram Yoga experience was so wonderful and I feel that way because of the amazing teachers here. People are so friendly and kind, it feels like you’ve a family in here.

Positive experience: Great service but they really ought to rebrand themselves and drop the name of Bikram.it is now common knowledge that Bikram is the Weinstein of the yoga world. Yuck

Fantastic experience: Love the classes!

Fantastic experience: Good people.

Positive experience: I am very greatfull for the amazing teachers. And they input. The practice is helping me on many levels. Love the heat too!!! However I' am going to rate this studio only 3 stars due to the poor smell. Wet floors & No water fountain. As well as overcrowding in the changing rooms. The London Bridge studio it's also bit overcrowded but feels cleaner. However if you can do off -peak classes your practice will be much more enjoyable. ( that's my experience at the London Bridge studio) And you won't have to wait to use the showers.

Fantastic experience: I constantly visit their studios whenever I'm in London. Great atmosphere and teachers are A1 esp Divya who is new. Her energy is unbelievable. Customer service vastly improved from what it used to be. The new asian guy at the counter is very helpful and polite. You need to open another studio somewhere as it is getting crowded.

Fantastic experience: Inferno hot pilates class was intense! Welcoming and kind staff at reception. Remember to take your mat and towel or pay to hire. Reception area could do with some fragrance but overall great experience!

Fantastic experience: I am a weekend member and OMG , the new teacher this Sunday in Wharf was amazing!!! My favorite is Martin but this beautiful Indian teacher might just be my second favorite. I did the 12pm class and her energy was amazing. Plus you can see that she really cares witch is a big plus. You can practice for years and do one position in a wrong way and then someone like her comes into your life and fix everything. We need people like that in the class. Who doesn’t give up on you and cares. Thank you! I will check her name and will attend to her class again for sure! Nicky

Negative experience: Did the intro offer here in June. I attended 5 sessions and decided not to continue due to the following issues: - the studios damp smell is absolutely vile. Hit me as soon as I walked into reception and only got worse. - when lying on the floor I saw layers of hair on the carpet which grossed me out. Back to back classes mean it's probably never cleaned. - classes are extremely cramped. In some poses you're almost on top of others. - people drip sweat all over the floor and benches so you are walking barefoot on others sweat - I really liked Alessandro and he was kind and considerate to me in my first class. Samantha on the other hand was just down right mean, and embarrassed me Infront of the class when correcting me. She said "Come on! I'm not going to do it for you!". - I got really bad headaches after each class even though I was well hydrated. No one advised me about the loss in electrolytes which was why I was getting headaches. It's so important and was totally neglected by the staff here. Sorry but you have a duty of care and should advise all new members that they should replenish the lost electrolytes from excessive sweating, not just by drinking plain water. - overall it felt a little cultish and unfriendly to new people. Everyone who goes regularly bags their spot early ,p they know how the heat distributes unevenly. - extreme humidity from all the sweat (not the heat itself) made the last half hour of class unnecessarily difficult. With the amount you charge I'm sure a de-humidifier wouldn't break the bank!

Negative experience: Bikram Yoga accounts department are very poor. They have taken payments on random dates using my card, made me fill in standing order forms twice as they lost them! When cancelling they try to ignore you and carry on taking payments post cancellation. The only option I had was to call my bank and cancel my card and report a fraudulent transaction. I found it impossible to talk to anyone in accounts and was told to email - and they don't acknowledge them! Avoid

Fantastic experience: After completing the intro offer (£40 for 20 days), I decided to join properly and do the 30-day Challenge (hot yoga every day for 30 days in a row!). Felt great to put yoga/health as a priority, and the challenge was the perfect way to form a habit of going regularly - since the challenge ended, I've attended 5 days per week. Overall, friendly staff, great teachers and convenient location. Thanks guys! :O))

Fantastic experience: I've been part of the Bikram Yoga London community in Canary Wharf for a few years and it's truly been an incredible journey for me from the first day; mentally, emotionally and of course physically. Since joining the studio, the yoga timetable has evolved, offering more than the mainstream Bikram yoga practice. This affords members the opportunity to try out different forms of the yoga practice at no additional cost. Yin yoga, vinyasa flow, inferno pilates and jivamukti are to name a few that I started to incorporate into my routine and they are amazing! These forms of yoga have allowed me to go even deeper within and to step out of my comfort zone. The yoga teachers are brilliant all round, well-trained and well-informed. Their unique styles of teaching offers variety to members, which also creates an environment that is dynamic, refreshing and diverse. This studio is highly recommended!

Fantastic experience: I have had my first bikram yoga session today. I was very pleased with the staff how she welcome and set me up on system, it was very quick and professional. The teacher was great, very clear and motivational. The changing room and shower was ok but small and not enough area for drying hair specially when it's busy however everything was clean. I loved the session and highly recommend it.

Positive experience: For serious people only... I was not prepared for such a hot sweatttyy workout but I will come back.

Positive experience: Went as an intro deal which is good value if you have time off. This, like the London Bridge one have communal showers so something to bear in mind if you're shy. I actually just got over it after my first time. They also make you rent or bring mats which I find quite disturbing as no other place I know does that, normally you just clean your mat. Class wise Andy and any of the flow or vinyasa classes were the best. Bikram series are long and kind of boring doing the same steps over and over with no link between the moves. One class was like a bizarre HIIT type session of moves where the teacher shouted through a headset. The classes are also designed so the advanced students go at the front and the teachers just call out instructions rather than you following them, which is something to bear in mind.

Negative experience: Classes are good but the studio itself is pretty awful. Smells and the facilities are really poor.

Negative experience: This is a terrible studio! Smells like FEET!the receptionist women are so rude and arrogant for no reason, i had a really bad experience with one of the spanish teacher, he was so terrible. and don't sign their contact! they won't allow cancellation! and no confusion! south quay bikram yoga studio is the worst! i would recommend other hot yoga in shoreditch or west ferry. hygiene problem is a big problem in the canary wharf south quay studio.

Fantastic experience: I love this studio. The teachers are lovey and they are really knowledgable. Great atmosphere with other students. I've been going on and off for a year or so now. Showers and lockers are good too. Do the challenge, you will feel and look the best you have In a long time.

Fantastic experience: Its nice place for yoga teacher also very nice and helpful.

Fantastic experience: Fantastic teachers. Still learning and fine tuning my practice after almost 3 years. They could do better by sticking to 40 degrees heat 40 humidity though in my view.

Positive experience: Great introductory offer

Fantastic experience: Wife thinks the instructor is the best yoga teacher in London 5*

Fantastic experience: I have been going to BYL at Canary Wharf on and off for over 4 years now and find it to be one of the best yoga studios, certainly in London. Having started Bikram Yoga while living in Singapore, I found in BYL the same level of discipline and commitment to the yoga practice than back East. From the quality of the teachers, the varied schedule to the spotless facilities, BYL cannot be faulted. The management and staff are super friendly and approachable for advice and will do whatever they can to accommodate needs and requests. The 90-minute bikram practices are taught at an excellent level, yet providing guidance to first-timers and experienced yogis alike. The teachers have each their style but all follow the necessary bikram discipline to the letter. This consistency in teaching is important and what ultimately gets one the benefits and results one aspires to. I'd highly recommend any of the practices, though Martha, Lottie and Sangeeta are my personal favourites, but I'd also recommend the weekend candle-lit practice which although usually busy is quite a unique experience.

Fantastic experience: An excellent first time Bikram yoga experience. I was sweating more than I've ever sweat in my life and yet somehow felt perfectly comfortable about it because of the instructor's light hearted jokes. The studio is spotless as are the showering facilities/changing rooms - no lingering sweat smells :p Afterwards I felt elated and thoroughly cleansed, if you're thinking of giving Bikram a try I'd recommend Bikram Yoga London wholeheartedly!

Fantastic experience: I have been a regular at the studio now for about 4 years. I have been to other studio's in London as well as abroad in the US. Canary Wharf, is a fantastic studio in comparison to many and getting it right on many levels. It's always seeking to improve it's staff and customer service which I see has been commented on before but the studio, is clean a good size, fantastic heat system. There are some fancy studios that are lovely but then the teachers and strength of students isn't great. This studio is much better than some of ones I visited in the US.

Fantastic experience: I like Bikram Yoga studio ! The staff and teachers are amazing!!! Now I fill better than before. I improved my wellness and spirit.. Thanks every body who works in this studio!!!

Fantastic experience: Very good studio! Excellent staff and teachers

Fantastic experience: Love this studio! the teachers are the people that practice here are amazing! Lovely environment

Fantastic experience: Excellent studio and excellent teachers and also the guys on reception who do a really good job. I have been going to BY Canary Wharf for over 2 years and could not imagine going anywhere else. I really enjoy it when the class is busy as you get a great energy. I especially love it when the teacher gives u that extra bit of encouragement when they can see you are making progress. Have met a great bunch of people at Canary Wharf. And not forgetting the guys on reception who do a really good job.

Fantastic experience: Been going here a while surprised to see so many complainers perhaps concentrate on the positions, breathing and yoga and less on everything else. This place has got rid of my muscle ache, when I go over 4 times a week I feel great and fit. I also lose weight which is difficult for me. The tutors are lovely with different personalities so never gets boring. If running, gym etc does not work for u try Bickram. This is definitely the best exercise membership I've had When I look at results. Good thing is it not just physique u feel good from the inside too.

Negative experience: Avoid Bikram Yoga in Canary Wharf at all cost! I've been practicing Bikram Yoga for a number of years and for 3 months in Canary Wharf, and this is the worst studio I have been to. - Really small studio which is most of the time overcrowded due to the Groupon and intro offers. Connie and Jay's main objective is to make money by squeezing the maximum number of people possible but not thinking about the welfare of people. - Extreme lack of hygiene. The floors in the reception area leading to the changing rooms are wet and there is always a putrid smell of bio. It is extremely important to keep the place sanitary especially as people go there to get health benefits and certainly don't want to get an infection. - Changing room and facilities are pathetic. The changing room can't hold enough people and it's especially awful when the room is filled with sweaty people from an earlier class in addition to people coming to the next class. There are only a few showers and they are not private. As soon as you have a shower, you get dirty again by stepping on dirty floor (shoes are not allowed in the changing room) and just being surrounded by sweaty people bumping into you. - The staff is rude, obnoxious and unhelpful. They seem so unhappy working there. I was sent an email saying that there was an offer of 10% off on the packages, and I asked the woman at the reception if I was entitled to the discount and her reply was 'Can't you read? This is an introductory offer'. - The studio is completely packed (with new people most of the time from Groupon) with mats being 1 inch apart. I've had people's sweat splashing on me multiple times which was most horrid. I've seen over 60 people being squeezed in that tiny room which should really hold 30 people to be able to practise yoga comfortably and safely. - Bikram Yoga is meant to be practised in 40 degrees C heat, however with the number of people in the room, the temperature gets closer to 50 degrees C. There is no thermostat in the room and just being in that room becomes excruciating. Not withstanding the fact that it is unpleasant to be in an overcrowded, overheated, smelly, humid room full of bacteria, it is also extremely unhealthy to be in a closed room with so many people, breathing their CO2 and being at risk of contracting an infection. This place would definitely not pass health and safety. In summary, this place is worse than a concentration camp.

Negative experience: I booked 10 sessions with a Groupon voucher and was really disappointed. Firstly, when I turned up to register, the glass doors were locked. There was a guy and girl behind reception about four feet away from me. They seemed to deliberately ignore me and when I waved to get their attention, the girl looked up and nudged the guy who barely looked up from his phone and held his hand to indicate come back in 5 minutes. I waited outside and after 5 mins he let me in. It turned out I couldn't take part in the class that night due to the small print on the voucher. I said "Oh, OK, I didn't see that" and wasn't too bothered as I only live around the corner. But the guy rolled his eyes and said, "look, we CAN show you"... Didn't appreciate that attitude at all. Came back a few nights later for a class and they'd messed up the registration so we faffed around with that for about 10 mins. Changing rooms are small but fine. I went into the room 15 mins before class to secure a place as you cannot book. Turns out the lack of booking system means that they don't put a cap on how may people go into the class. It was MASSIVELY overcrowded in there. Apart from not being physically able to do a lot of the poses as you'll touch the people around you, it's a health risk as it made the heat in the room turn unbearable and I doubt that the single instructor at the front barking orders could possibly keep tabs on everyone. I had no idea if I was doing anything correctly. I know you're not supposed to leave the room during the 90 minutes but the instructor was really condescending and embarrassed the poor girl who needed to go to the bathroom by saying in front of everyone: "You know you're supposed to stay in here for the 90 mins, do you REALLY have to go to the toilet? Do you?" I personally had to bail the class 10 mins before it ended. It turned out I hadn't been breathing correctly (I assumed it was supposed to be in thorough the nose, out through the mouth as she had made us do in the breathing warm up, but apparently that was wrong). So that proves my point about the one instructor not being able to monitor everyone. I had to sit out a couple of poses but she only paid attention and corrected my breathing technique after an hour. She was fine when I told her I had to leave (I guess she could see I was really struggling). The guys at the reception looked up when I came out and I explained I was feeling unwell so had to leave the class early. They just kind of went "hrmph" and looked down again. In conclusion, I would avoid this place if you're a first timer and if you value customer service.

Fantastic experience: The entire team are top notch and the facilities are busy but your fellow "yogis" respect each other in my experience. I have practiced in the London Bridge and Soho chains, but the karma here is the best for me. Highly recommended if you want to develop your technique and learn to manage to "meditate in silence" as is posted everywhere. BY is for those who want to challenge themselves, and relax from hard-paced existences, to my way of thinking. Training at BYL is a place you can do that.

Negative experience: As this studio has recently had a special offer, the studio is ridiculously overcrowded, and they do not seem to regulate the number of people attending the classes. It was impossible to do the poses without bumping into someone. The staff are also rude and unfriendly. The worst yoga class I've ever been to!