1Rebel Broadgate

Negative experience: Great instructors and classes, terrible design and management of membership system in a way to get more money out of you. I have been with 1rebel for a year and a half now and just finished a 12 month fixed term. While I love their classes and was thinking about renewing, my most recent experience has convinced me not: - they do not email you about your membership auto renewing past the fixed term and they subsequently do not allow you to cancel this month. I am not in London for the duration of my next cycle and they charge you to freeze this on top of being charged for a month I did not want - they are very very stingy about freezes, if you travel multiple times a year or are injured - tough luck - the app is flawed in its design where when you are booking a class it may show up as coming out of one billing cycle / class package but takes it out of next month’s credits (they then do not refund these credits) - if you have any credits left, you just lose them, there is no ability to roll them or book beyond the cycle even if you have extenuating circumstances (which is crazy considering each class is 15-25 pounds) Overall your classes tend to cost around the same but you lose more due to the flawed design of the membership system and lack of flexibility from some members of the team (have had great experiences with others). Would recommend converting to a nicer gym or just staying on class pass.

Fantastic experience: Such an intense workout studio! 1Rebel serves up tough but seriously fun workouts. Every trainer brings their own vibe and playlist, which keeps things fresh. Matt’s class is my favorite—his energy and motivation are through the roof for the full 45 minutes. Emily is the best front of house ever—always helpful and super fast.

Fantastic experience: Nice studio, good music, lovely team, great workout

Fantastic experience: It is a truly amazing place, very clean, with a cute design and quality training.

Fantastic experience: Love this studio!

Fantastic experience: Nice big semi circular Reshape room and good facilities

Negative experience: Was invited by my partner to do one of these classes. The invite email didn’t state the address clearly 1Rebel but a postcode, maybe some directions would have helped. The place is hard to find. If you don’t know the area. I got through the door 5 mins late and refused entry. Sat outside for 45 mins doing nought. Wouldn’t reccomend to anyone. Poor experience.

Fantastic experience: Darling Shi, forever an absolute bae! The light to my secco Friday ✨

Fantastic experience: This is my favourite 1Rebel gym, especially the classes with Sanchez. He gives super clear instructions, so I always know what to do. The music is FIRE, and I leave every class both exhausted and energised, always in a good mood!

Fantastic experience: I was visiting from another country. I accessed the Class via Class pass. I arrived at 1:15 pm but was not allowed in the Class because the doors closes at 1:15pm. I was not happy about that since I didn't know any of their policies. However the associate was kind enough to tell me about the 1:30pm Class, which allowed me change out, and properly prepare for the Class. Which, I really appreciate it. My instructor was great. I will definitely go back when in London.

Fantastic experience: I’ve been going to 1Rebel Broadgate for 4 years and it has never disappointed me.!! It is my sanctuary for mental and physical health. The trainers, front of house and all the staff are encouraging, friendly and lovely people. I am always challenged and made to feel like I can do anything when I step into a reshape of reformer class. I’ve referred many friends and they all love it. Thanks 1rebel at Broadgate for being great and pushing people past their limits whilst being motivating and encouraging.

Fantastic experience: Best place , fully stocked bathrooms and amazing classes

Fantastic experience: Had such an amazing time will definitely be coming back! want to give a big shoutout to Kaela she was so helpful and kind really felt welcomed and was super informative!!!!!

Fantastic experience: The Reshape class is more than just a fitness session, it’s a full-on energy and motivation boost. It’s a real mood-lifter and my time to completely switch off for 45 minutes and fight for survival! The trainers are super friendly and welcoming Jess, Bryony, Sanchez, and Jono are top-notch. And the amazing Shi at reception always greets you with a big smile, which is both beautiful and motivating before class. ❤️

Negative experience: Horrible experience from beginning to end. Attended the reformer class (instructor Abbie). The class is advertised as beginner friendly. However this was not the case when I got there. I did not even recieve an introduction on how to use the reformer. I received help from a lovely lady next to me, which this should not have been the case as she is not a Pilates instructor neither is she being paid to be there but nevertheless. As a beginner, I was evidently struggling in the class and needed support with my form yet I was overlooked . As a result of all of this I had left midway between the class as it was clearly not a friendly/ helpful or supportive environment, made me feel uncomfortable and if anything put me off Pilate reformer classes as a whole.

Negative experience: Do not come to 1Rebel. There are at least 10 other studios in London with similar prices and higher quality classes, amenities and SPECIALLY costumer service. This particular location the staff is rude, they give unclear instructions, and they act like you are burdening them. The first class I went to, I wasn’t even pointed to the changing room. I was made to wait outside until 20 second before the class start for a supposed induction, but the instructor was too busy chatting and laughing with front of house so we got a rushed instruction with no detail. Lastly, we called to move a class to the next day due to a family emergency (both classes had plenty of space, so we were not taking anyone’s space) - and the lady was so extremely rude. She said “it’s on a person to person basis. I can’t accommodate it. I would mode it to day as a GRACE”. In an extremely rude and condescending tone. An absolute awful experience overall. You are definitely better off at Psycle London, Blok etc.

Fantastic experience: Mir hat es wirklich super gut gefallen! Wie eine große Party, nur man macht noch nebenbei Sport. Vor Ort gibt auch Duschen und alles mögliche, was man danach zum fertig machen brauch. Ich würde es definitiv weiter empfehlen und komme gerne wieder.

Fantastic experience: I really love this club and especially the staff who are always so kind and willing to help. I had a friend visiting who wanted to join a class and Emilio from the staff crew was so nice to help me and arrange a spot for my friend! Would highly recommend this place

Negative experience: Done three reformer sessions. Here's why two stars: - the music is too loud and very often it's impossible to properly hear the trainer's instructions. I (and other people around!) ended up doing exercises wrong. It's especially annoying during exercises where one is turned backwards (I.e. can't see the instructor so has to rely on the verbal instructions without seeing the instructor in front of you) - there are 25 (!!!) pilates machines in the studio, tightly packed next to each other. As a result, the trainers almost never adjust/ correct students as there is no way they can keep an eye on each of the 25 students! Today for example a student next to me was struggling to put the bar down, she motioned to the instructor trying to draw her attention / ask for help but to no avail - the instructor just carried on with the exercise, without noticing. I ended up helping - Moreover, because the machines are so close to each other, during some exercises one is face-to-bum with their neighbour ... - no emphasis on breath! Super fast, dynamic, loud music and disco lights simply don't pair well with pilates... Instructors do not put enough emphasis on breathing - many showers are out of order - code-based lockers get stuck often and one needs to get a receptionist unlock it - after the last session of the day (last reforemer finshes 21:15, while the gym itself closes at 21:30), the receptionist performs countdown by rushing students via loudspeakers: "rebels, you have 10 minutes left... 10 minutes left... you now have 5 minutes left until the gym closure...". Really?? Just give people time to take a shower and get dressed without rush! Doesn't feel relaxing. - not one star but two, because changing rooms and the studio itself are clean, smell nice, and shower products are decent quality.

Fantastic experience: The Pilates studio is so cool! I met a great friend here!

Negative experience: [Please inform the customer your late policy when checking in] First time here and arrived on time, spent few minutes with the receptionist to check in and get changed. 3 minutes passed the session time and got rejected into the class. Lol you even had time to sell a reformer socks to me but not letting me know I will be rejected if late? Very unhelpful and ridiculous costumer service, been in a lot of gyms in central London never seen one like this.

Negative experience: I’ve been attending classes since this gym opened 5 or more years ago (used to go first to SMA) - the quality of the classes are really in decline sadly. The new app doesn’t allow you to write reviews for classes so here’s a couple: - the sound in the reshape studio is extremely loud, and trust me I have no issues with loud music, go to raves and gigs every weekends, but training under a speaker, wearing earplugs, and asking the trainer to lower their voice still doesn’t make it more bareable. I’ve done classes there before with lots of trainers and never had any issues. So please fix the speakers or train your team to be able to reduce sound levels. - the quality of the classes will be hit or miss. Quite frankly there’s a urgency to get your trainers up to speed, while the OG ones just keep being excellent, some others I’ve had just didn’t even seem to care, very odd programming, just not quite thought through. - I miss the old rumble room. Honestly the class in Oxford Circus has never been that great and combining it with strength training was never really exciting. Lots of members I know felt the same way, and it’s a shame you closed it to open reformer. - Reformer : what is going on here ? Some trainers would be doing really interesting work on the reformer bench, while others just program the most odd movements (that have nothing to do with the reformer and could just be done on the floor) I constantly see people not doing the right movements with the trainer absolutely unaware of correcting someone’s posture. Also, please have a bit of flexibility on the way you manage people’s times… - I did a reshape class yesterday and the trainer started 5 minutes late, I arrived 1mn late to a class today and was refused entry. I understand I’m the one who was late but life happens and if you’ve done induction before and are ready in your kit, that shouldn’t matter that much, many times the warm up doesn’t start straight away and having a team member facilitating someone to join a class that has just started (without bothering any other members) like many other studios operate it, would be a good idea. The prices have raised although the quality of the service and the training hasn’t. I was a loyal member for the last decade since saint mary axe, and it’s breaking my heart - but I’m now considering looking at alternative options.

Fantastic experience: I've been training at 1Rebel Broadgate and Saint Mary Axe, and I can't recommend them enough! The coaches—especially Jordan, Sanchez, Sonia, Tiago (and in the past, the amazing Sammy)—bring such energy and motivation to every session. Deonne, the general manager, along with Erika and the entire team, always greet you with a smile, making even the toughest days feel brighter. The facilities are spotless, and the attention to detail is incredible, from the wide range of high-quality products to the inclusion of curly/afro hair care—something you don’t find everywhere. If I could, I’d probably sleep there! If you're looking for a top-tier workout experience with a fantastic team, this is the place to be!

Fantastic experience: Deon and Tara are very friendly!! Highly recommend this location.

Positive experience: This place has amazing playlists and that is my favourite thing about it. It’s also v bougie and I love the way it’s all set up. Unfortunately I feel the people who run it here let it down slightly.. I haven’t felt entirely welcome the last few times I’ve been there. The first class I went to, I felt pressured into something I didn’t feel comfortable with and although sometimes, this is the best way to get better at something, I didn’t feel this was a good approach from the instructor especially calling them out in front of everyone… As a first timer, this made me not want to come back! The aesthetic of the boxing room is cool however it’s not very practical - it’s quite hard to keep up with the instructor and it’s hard to see exactly what they are doing especially if you’re not an expert! Then when you go to stretch, it’s pretty much pitch black and I couldn’t see the instructor at all. Overall, it’s the customer service that matters the most to me. I ignored this the first time as I thought it might just be my perception that week and thought I’d go again. When I went again.. it was the same. This time, I didn’t feel reception were friendly at all. It’s such a shame because music in classes really matter to me and this is what these classes do really well but there’s something strange in there that doesn’t make me feel welcome.

Negative experience: Absolutely terrible customer service. I am unable to book or amend any classes due to a system issue their end. I have a very expensive one year membership of 8 credits per month which runs out in another 6 months. They are refusing to book me into any classes until their system issue gets resolved despite the fact they can see I have an annual membership their end. No apologies offered whatsoever - there’s just nothing they can do so it’s ok, not their fault, not their problem. When I said that it looks like my only option is to wait until my membership ends and just not renew, I was told that’s completely fine if that’s what I want to do, so clearly I am greatly valued as a customer. UPDATE: As a response to your comment, I actually emailed you and chased several times before posting this comment. To this day I have not heard back by the branch manager.

Fantastic experience: First experience of 1rebel and it was great. Reshape with sanchez. Such a nice instructor and even though i was the only first timer he took the time to explain everything to me. Gave different levels for beginner to advance, music was great and as a runner it was perfect for strength & conditioning alongside interval work on the treadmill. Changing rooms are really nice and spacious. Bike storage inside (bottom of the stairs before reception) which was great for peace of mind.

Positive experience: A fairly spacious 1Rebel but so sad they replaced the boxing with reformer. You can only do boxing in Oxford Circus now.

Negative experience: you cannot see an asian face, and just sign them in under any asian names. i got signed in under someone else again today.

Negative experience: Sadly updating my 5* rating to a 1*. I’ll cancelling my annual membership come January. I loved 1Rebel but it’s lost its way. This app update is a mess. It’s damn near impossible to book a session now, which wouldn’t be nearly an issue if I wasn’t spending £189 here. The front of house are genuinely friendly, but no help at all. The ONLY thing 1Rebel has nowadays going for it are the exceptional trainers which I’ll miss terribly. Beyond an abysmal app update that’s caused more issues than acceptable for a gym, the manager here is awful to her staff. I’ve witnessed several instances of her talking to them poorly. I just can’t give em £189 a month anymore. So sad!

Negative experience: System issues meant they lost member details and wouldn’t allow to book onto a class even though we have a yearly membership. Not helpful at all considering the yearly membership and no solutions given. Also be aware if you are even one minute late, you’ll be locked out, even if it’s a 6am class and you are fully changed and ready. Just terrible service and lack of understanding all around.

Negative experience: Aircon not working properly. Class was cold but humid and we got sick out of it. Staff did not particularly care.

Fantastic experience: great!

Negative experience: Classes are ok, service is bad. Prefer Tempo 301 or Psycle

Negative experience: The manager started screaming “I can’t hear you! I don’t wanna deal with this. You’re ignorant!” when someone had a complaint. Absolutely wild behavior. I would add that the workout was sub-par, there are definitely better alternatives in the area.

Fantastic experience: the best HIIT workout on offer in london

Fantastic experience: Amazing circuit workout, I enjoy ‘Reshape’ a lot. It emphasises not only physical strength but mental agility. Love the session. The place is clean and tidy, lots of lockers. Towels are free, and they even do mint infused cold towel in the fridge which is free as well. 45mins session, you would burn at least 600 calorie. Really addicted to reshape. The drinks are very delicious too, ranges from £5.5 to £7/£8 (if you customise). One down side, the music may be too loud sometimes.

Positive experience: I’m a member at 1rebel so I’ve been to most studios. The broadgate one is still a high end gym but definitely it’s the worst of 1rebel studios. The instructors are top notch (as all studios) but the staff is not as friendly as in other studios. They run out of water bottles before the start of the class all the time, they won’t pick up the phone if you have any question and you try to call and they consistently have a couple of showers out of order. They definitely need to work on improvements to get it to the same tier as the other ones. Bayswater and High Street Kensington are the best ones- from the reception staff to the cleaners, everyone’s is absolute a pleasure to have around.

Fantastic experience: Great experience! Would recommend 1Rebel definitely worth it. Emilio was super helpful and kind. Thank you :)

Negative experience: This place is an absolute plague. The worst gym in the area, hands down. Disorganized, with terrible customer service. I showed up on time, forced to buy useless stuff. Money grabbing They won’t even let you in a minute early, so if you miss any crucial info, you’re out of luck. Every other gym around here is miles better. No refund, no respect, just a total scam. Avoid this disaster at all costs.

Fantastic experience: Came and tried the boxing session. It was amazing! It was definitely very tiring and exhausting, but it’s totally worth it. Would highly recommend this gym.

Negative experience: By far the worst branch for customer service. Rude and unprofessional. I’ve been a 1Rebel customer for years and I called them to resolve an issue regarding a purchased package. They simply refused to let me talk to the manager, it felt like they couldn’t be bothered helping or doing any sort of work. Within minutes my issue was resolved when I called the St. Mary’s Axe branch just down the road. The Broadgate team is seriously tarnishing the 1Rebel brand…

Fantastic experience: Emilio is the best. I needed help booking my session because I had a bug and he walked me through all the steps with so much help, patience and care. Thank you, you made this experience 10/10 ⭐️

Fantastic experience: Broadgate is a fantastic space to workout - the facilities are second to none and everyone is friendly and an expert. These classes are intense but the endorphin rush is unbeatable. Highly recommend giving this a go! This is probably my favourite 1Rebel location. My favourite Reshape trainer is Sanchez. The Reformer is fantastic too! It engages your body in unique ways, allowing you to effectively target different areas for a well-rounded workout.

Negative experience: Really inflexible, you have to be on the dot and don’t forget to bring grippy socks because they won’t let you in otherwise

Fantastic experience: Best reformer in London ! It’s a different reformer to the classic but I love it. Staff are super helpful - I was late to my class and they helped me with my staff so that I am able to get in before they closed the doors. Amenities are great, chilled towels, hair products, iron, showers. The post workout shake is a must !!

Negative experience: If you are a beginner stay away from this place. The worst organisation and coaching i have ever seen. I arrived to the class on time. Was told to buy some stuff I have not used in the end. After just 5 mins I was asked to get up and leave the class as I took a bit of time in the beginning trying to figure out how to do an exercise (not given an option to stay, watch others, learn and try to repeat as well). The trainer did not even try to help or explain, just straight up asked to leave the class I paid for. Was not given a refund. If there is a compulsory induction to the class then it needs to happen when the class begins, not 10 mins before. I was there on time, also bought the compulsory stuff that I have not used in the end because I was not given a chance to try to do an exercise.

Fantastic experience: Long overdue review from a client of 2.5 years - this place makes working out easy and fun. Love the instructors; professional, encouraging and ready with adjustments (esp Helen, who remembered and checked in on my shoulder injury the next week, and Lani who has sadly now moved elsewhere), music is awesome, equipment is excellent, and the shower facilities and products available beat some spas. Erika on front of house is kind and welcoming. A bit more marketing towards men would hopefully free up some space in the ladies facilities during busy times (maybe?!) and I still miss Rumble - otherwise, no complaints here.

Fantastic experience: I did my first ever reformer class with Cristina. I was feeling quite nervous as I'd never done it before and didn't know what to expect. I was Instantly made to feel comfortable from her infectious smile and warm aura which made me feel like I'd known her for years. I was upset to hear it was her last class for a while. I'll definitely be back when she is.

Fantastic experience: Been going to 1Rebel for 7 years. I think only when you go to a class do you realise how good the facilities are compared to some of there competitors. The air filtration, cooling systems treads and the changing rooms have actual space.

Fantastic experience: Good workout great vibes

Fantastic experience: Best 1Rebel set up

Positive experience: Good clean facilities

Negative experience: One of the worst experiences at 1Rebel - I arrived at the studio right on time, but the doors were "closed". I explained to the receiptionists that my delay was due to major TFL strike (06/12/2023) however they didn't let me in - it would literarly take me one minute i.e. get at 18:46 instead of 18:46. The receiptionsts didn't help me reimburse my credits, which is not the case with other 1Rebel studios - they just continued to laugh with each other and take photos with their phones. Their lack of common sense and critical thinking cost me a whole hour, out of my very busy shcedule....THIS IS WHY CERTAIN PEOPLE DO CERTAIN JOBS....

Fantastic experience: Love this studio! The best workouts in London. The staff are so helpful, even when I made a mistake with my bookings which they could have ignored, they were so helpful with their customer service and helped me anyways. I love 1rebel and would highly recommend if you like a fun and challenging workout with amazing staff, trainers and facilities ☺️

Negative experience: I like the concept of 1Rebel with music and lights, the design of the studios are also nice. Some of the instructors are better, some are worse, it is also okay. But I don't understand why they really don't see people in their clients... I had several episodes before which made me feel upset, so I had to take a break from these studios each time. I was lowering my expectations - and returning because of their flexible schedule and concept. But every time they were letting down again, even when it was so super easy to fix an issue and to make you feel better and to keep your brand loyalty up. But as they are quite popular, they are not looking into keeping you as a client, they are not interested in making you feel good about their brand. If your wallet walks away, a new one will come, who cares. So if you go there, you should go with low expectations towards client service. This is quite unique for London, or maybe I was much more lucky with other gyms.

Fantastic experience: Absolutely the best gym of London and I've tried so many. Classes are top notch and the facilities are luxurious. The staff are genuinely nice and helpful. It's worth every penny and more. I have travel over 1h to go here.

Positive experience: Rumble used to be better! They now introduced benches with weights so half boxing class and half HIIT with weights. So in the end you get neither. The lighting is brighter, the playlist is playing it safe, and it feels like they’re trying to cater to a wider audience but this makes it a bit bland But hey, we came for the hardcore boxing and the nightclub atmosphere, not a weightlifting session. Let's get back to our knockout roots!

Fantastic experience: One of my favourite workouts in London. Whether it’s a treadmill workout (reshape) or boxing (rumble), it is always a great workout and sweat. I love mixing weights with cardio, so 1Rebel hits the spot! I also love being in Broadgate, so I can grab a pint after (if weather is nice) or watch a movie at Everyman Cinemas. Work hard, play hard!

Negative experience: Very poor experience for what are extortionately priced classes. Have attended several previously and was unimpressed. Customer service is abysmal. Most recently, I arrived at 08.28 for a class at 08.30 but was informed the "doors were closed". I was on time (unless Apple have their clocks set two minutes off) - and I had been before, so no need for any initiation or similar nonsense. The session had clearly not started and there was zero flexibility on offer from staff. I'm sure the response will be "...our policy says..." but, seriously, when instructors are often late for sessions this doesn't fly. I won't be going back. Would recommend saving yourself the time and bother and spending your money elsewhere.

Positive experience: Fantastic experience.!

Fantastic experience: good vibes

Fantastic experience: Love ittttt here. The best workouts

Negative experience: Don’t bother coming here. Staff is extremely unhelpful and receptionists are oblivious. I had a class at 5:30pm was in by 5:27 and was waiting in line as it’s my first time. By the time I got to the receptionist (5:32pm) she mentioned they can’t let me in because the class started 2mins ago.

Fantastic experience: Bangin' ! Great studio, choice of Box or traditional HiiT !

Fantastic experience: Good instructors and friendly reception, only wish they would offer a wider selection of protein shakes instead of juices.

Negative experience: Shocking customer service. Do NOT but any of their packages. They are thieves. I bought a 6 months package. Contacted their customer service to ask how many payments/months I had left and they told me I just bought it 2 weeks ago?? Then a different person contacted me to let me know that I actually only had 1 payment left. Now instead of a 6 months package, I end up with a 24 months package on my account I never asked for and have no idea where it even comes from. Also, changed my card details but they still manage to take money from my account. Had to contact my bank. Make yourself a favour and never buy from them.

Fantastic experience: Great gym! Amazing facilities to get ready for work in the mornings. I wasnt let in when I was a couple minutes late so make sure to always be early. Which I find hard :(

Fantastic experience: Super dedicated staff. Awesome facilities. Open n closing times that suits everybody.

Positive experience: Cancellation policy is too strict. Its too expensive to lose session everytime something come up at work for example.

Fantastic experience: Great cardio training

Positive experience: Prefer 1Rebel Oxford Circus to the Broadgate branch - maybe am biased but the vibe is slightly better at the Oxford Circus one (here you don't feel as upbeat somehow, but different people have different preferences!).

Fantastic experience: Great workout at a reasonable price in an excellent location for office workers

Fantastic experience: Incredible atmosphere. Tried the boxing session and the instructor was incredible. Can’t recommend this enough. The price is rather steep, but is a perfect accompaniment to a regular gym routine!! The hype is real.

Fantastic experience: Very nice place very good class but the should improve instructors the were much better before !

Fantastic experience: Fav 1rebel club!

Positive experience: This studio is a couple of notches below other premium central London classes-only establishments that I've worked out at. - Some equipment and shower fixtures are tired and even a little dusty. - The shape of the rooms is semi circular rather than a standard rectangle. So nobody is facing 'straight' if you know what I mean. This affects your symmetry when you're on the weights bench (less so when on the treadmill or punching bags) - On the weights bench there are no mirrors to study and correct your form except if you're on the far corner. So you cannot see what you're doing. - specifically on the reshape full body class: Extremely repetitive on the bench with purely squats and lunges throughout the class. Loading one side (left or right arm) for 3 straight rounds and only then moving to the other side can lead to imbalance and injury! You need to Alternate left and right as is industry standard.

Fantastic experience: Great classes, trainers and facilities. Love the cold towel feature after a workout, very unique

Positive experience: Its back at full capacity now since during the pandemic they avoided people sharing equipment. Its a bit gross to take a sweaty bench and dumbbells from someone who was just using it seconds ago. I’ll think twice before.

Fantastic experience: My 5 stars are for Carrie. She's an absolute firecracker pocket rocket! Every class is well explained, professional and she pushes you enough you'd think you paid for a PT session. Consistently awesome trainer with a banging playlist. Deserves a shake to be named after her tbh.

Fantastic experience: Good vibes

Fantastic experience: A fantastic session well lead by a super motivating and energising instructor. Needed a good push but done the right way through positivity. Facilities are also excellent, fully equipped with everything you'd need. Definitely returning after such a great session!

Fantastic experience: LOVE 1rebel! Been coming here for years since they opened their 1st branch at SMA... love all the different concepts Rumble, reshape and ride All of the staff from front of house to thr trainers have a great energy and vibe!

Fantastic experience: My fave workout studio by far. Feels clean, spacious and luxurious. Music is always great and I feel amazing (and knackered) after every class.

Fantastic experience: Loved the class on Friday with Alyna

Negative experience: A staff person at the reception desk was very rude, can't even bother to make a shake, even though I asked politely, I felt like I was disturbing him in his day. That's a bummer though because the class and the facilities were good.

Fantastic experience: Love love love this place

Fantastic experience: I can't sing their praises enough. Best Best Best !!

Fantastic experience: Clean, nice and friendly environment with lovely trainers and staff.

Fantastic experience: All the trainers are amazing, the venue is gorgeous and always spotlessly clean, free prosecco after your class on a Friday is banging too.

Fantastic experience: The room with the treadmills in has a great layout, loved it

Fantastic experience: Rumble is the best killer workout

Fantastic experience: Sweat city. If you can get past the outrageous pricing, which clearly we all have, then it's a really cracking way of fitting in a short, intense full body workout. Trainers, for the most part, are great and the facilities are decent. I still can't work out why the benches in the changing rooms are heated. After sweating profusely for 45 minutes, the last thing I need is any further heat in the changing room. Anyway, nothing lost for that. Crackerjack.

Fantastic experience: Favourite studio in London. Best classes.

Fantastic experience: Lots of energy, fantastic instructors and great ambiance.

Positive experience: Did two classes here great trainers! and the people at the reception were very helpful. A bit hidden but the location is great once you know were it is. oh and you need to try out their shakes - you deserve it specially after finishing one of their classes :)

Fantastic experience: Hands down 1Rebel is the best HIIT concept in London. The Rumble classes are a great way to get into boxing and refine your skills, while the Reshape classes always challenge me and push my limits. Excellent shower and locker facilities, as well as a standout protein shake bar. The best gym in the city.

Negative experience: I've been to 1 Ride class and the instructor was super low energy. But the reason I'm writing this post is because of the marketing. You people should be ashamed of yourselves. It's disgusting and insulting to women. And of course you deleted my comment along with everyone else's similar comments on Instagram. Be honest with yourselves and your followers, but since you won't #UNFOLLOW PS - didn't you learn after the Peloton Ad?

Fantastic experience: Broadgate one is probably my favorite. Large and spacious changing room. Big reshape class and the swing!

Positive experience: Stumbled upon this place when catching up with friends and was pleasantly surprised. They had a band playing downstairs who were very entertaining. With a visit if you like live music in small venues