Phoenix Community Hub

Fantastic experience: Had my 2 year old daughters party there at weekend, loved it. Age appropriate, great staff ,enough space. Little bit cold in cafe but fire was on. Plenty of car parking space. Would definitely come back for a visit and have a future party here.

Fantastic experience: A lovely space if you're looking for somewhere different for your under 5s to play. A variety of things to keep little ones entertained for a whole morning and nice refreshments when you need them provided by friendly staff.

Positive experience: Great for kids, not for coffee. We'll be going here again, but I'll be keeping to cold drinks. You're going here for the soft play, so the fact there's a passable coffee shop attached is just a bonus. The soft play is great for under 5s, easily the best one I've taken my 16 month old. The cafe has a few cold drinks and cakes. Nothing earth shattering, but it's pretty much a galley kitchen they're operating out of. Coffee: I had hope going in as they've got an OK set up and 200° beans. It might just have been the staff on the day I went in, but the coffee was not good. Dark roasted beans, over extracted (I think the machine was set too hot) and the milk for my flat white looked like it'd been steamed with a frother wand. Next time I'll pass on the coffee and just have one at home instead.

Fantastic experience: Lovely coffee & cake spot with awesome soft play for under 5s

Fantastic experience: Hired venue Perfect for a small kids party

Fantastic experience: Great little place. It needs more advertising.

Positive experience: The hot chocolate is amazing but the only food they do is cakes and they are quite expensive. Great little place if you have small kids but not ideal if you have 3-5yr olds tearing about and small babies under 1 Yr But fab little place

Fantastic experience: Went here for Grandsons birthday party, small but very nice and great staff

Fantastic experience: I really like this place ideal for mums and dad's to take five mins with tasty coffee and nice cakes

Fantastic experience: Great little unique place to take your children.. my daughter loved it here.. Will definitely be going back.

Fantastic experience: I've been really struggling to find place to take my tornado toddler as he gets very overwhelmed and overstimulated with play groups etc. A friend told me about Average Joe's so I thought I'd give it a try (I thought for £3 if he goes in and wants to go out after five minutes it's ok) He loved it!! We were there for nearly two hours in the end as he didn't want to leave. This place is brilliant, bouncy castle, soft play area, play kitchen, toys, a climbing slide and lots of sparkly lights. It's not a great big center and it's only for 5yrs and under, but that is what has made it so perfect for my little boy. The staff are lovely and friendly. The cafe is really nice for a little treat to. We will definitely be coming here on a regular basis from now on

Fantastic experience: Located in an industrial area near Great Railway Station, cafe with soft play area for under 5s for £2. Food options available and little outdoor seating area. My little one loved the bouncy castle and the variety of toys and fancy dresses. Quirky little cafe area with nice staff. Didn't use gym facilities.

Fantastic experience: Brilliant place for young children

Fantastic experience: Great place, nice cafe, friendly owners and a Brill place for the children to play. 10/10

Fantastic experience: Hot drinks are delicious and the soft play is great for kids.

Fantastic experience: Great place to visit - soft play for the little ones for only £3 and good quality coffee and hot chocolate for the big ones!

Negative experience: This morning I witnessed a pensioner accidentally spill a coffee at the counter, he was extremely embarrassed and incredibly apologetic, this fell on deaf ears, as his apology wasn’t acknowledged ! As a customer I then felt very disappointed to see the elderly gentleman be charged for another coffee.

Fantastic experience: Very welcoming, perfect for a mid-morning visit for my little one. Not very busy on my visit, lovely staff. Will be returning soon!

Fantastic experience: Great place for young kids

Fantastic experience: Love this place, a really classy coffee shop with fav coffee and cake combined with a lovely playspace for 0-5 year olds. Really chilled and lovely young woman serving who was really friendly and helpful. Lovely to have an inside bouncy castle too.

Fantastic experience: Great find. Great soft play for under 5s and well priced food

Fantastic experience: It's OK to bring your young baby and toddler and the food is reasonably priced.

Positive experience: Great place for littlies with a nice cafe. We took my 15 month old for the 9am slot and she loved it.

Fantastic experience: Very nice place all round for children and parents....lovely wood fire place and heating on making it very cosy and comfortable. Food and drinks very reasonably priced, keep up the good work!

Fantastic experience: Absolutely fabulous little soft play perfect for babies. With a quirky little coffee area. Delicious cake and hot chocolate too. Highly recommended

Fantastic experience: Amazing place for under 5s. Great coffee too along with delicious food and desserts

Positive experience: Went for a 4th Birthday party. Very trendy place, bit dark and dingy but did the job. Cafe serves nice stuff and soft play keeps kids entertained but isn't a patch on those in surrounding areas.

Fantastic experience: Great hidden gem to enjoy a quality coffee with your little one (s)..

Fantastic experience: Been here for a few children birthday parties (3-4 years old). Play area looks basic but kids love it. Coffee is great quality and adult area is like a cafe and very cosy. Bathroom facilities are clean but in need of some refurbishment. Staff attitude is amazingly positive.

Fantastic experience: From the outside, Average Joe's looks like a random warehouse surrounded by other warehouses, but once you walk in it is nothing like what you would expect. As you walk in, you can see the area that they serve you food and drink (and pay for your childs entry into the soft play). The price for a child is very reasonable at £2 a child for as long as you wish to stay. They have plenty to eat and drink from fruit juice to milkshakes to Lattes and deluxe hot chocolates, and toast, to pizza, to wraps and pastries along with freshly made cakes and muffins. There is plenty of seating around the lounge with a few tables littered around. The soft play area itself has a ball pit and a bouncy castle along with plenty of toys and soft play mats. There is an area to dress up too. Through the next room there is also a full size gym that seems popular with plenty of equipment. The staff at Average Joe's are kind and funny and you can have a chat and a laugh with them. They do children's parties here but I do not know current pricing as my daughter had her birthday party here 3 years ago (and loved it).

Fantastic experience: Great coffee, an open fire and excellent facilities for children. Recommended

Positive experience: Took my grandson there, he loved it. He also loved my ham & cheese toastie. Nice clean place. Not very big which is great.

Positive experience: Nice place, but nowhere for adults to sit whilst kids play,

Fantastic experience: Really good for under 5s second time I have been and really good experience

Fantastic experience: Friendly and cosy. Small soft play for little ones and drinks have always been yummy

Positive experience: Ambient bit Wine bar.

Fantastic experience: Great place if with young children

Fantastic experience: Nice place to go when the weather is not so nice . Good coffee and cakes

Fantastic experience: Nice chilled area for adults and soft play for kids.

Fantastic experience: Brilliant

Negative experience: After visiting Average Joe's this morning we have decided never to return. The building was cold, staff were less than helpful, the play area was dirty, mugs were salty from the dishwasher, coffee and tea both weak and tasteless and the cakes looked very sad. After a disappointing hour there the staff then informed us that there was no facility to heat food for babies. Considering the website looks so professional and impressive I was extremely let down by the entire place.

Fantastic experience: Great quirky place!

Fantastic experience: Been here a few times with my 1 year old boy and we love it the play area is great for him to explore and the coffee shop is cheap and lovely staff are so friendly. Xx

Fantastic experience: Good food, good drinks, plenty for the kids to do and a nice place to meet friends.

Negative experience: When I actually found the entrance. Thought this wasn't that bad. But didn't feel very welcome. Soft play area was alright. Didn't have a gate at the entrance and there was kids running out in to the coffee area and one even managed to get out of the main door. Posted a picture of the entrance. So it's easier for others to actually find the way in

Positive experience: Great place for little ones. Really safe environment.

Positive experience: Where the hell are we was my first thought but once through the door and into the coffee area I was pleasantly surprised. Went here for a 3 year olds birthday party. Great play area that secure and only one way in and out (parents know how good this is). Coffee was good and the nutella hot chocolate nice too.

Positive experience: Great coffee.

Fantastic experience: A hidden gem

Fantastic experience: Really lovely little coffee shop with 0-5 year appropriate soft play. Reasonably priced food and drink, log burner, bouncy castle - what more could you want. My 2 kids love it here

Positive experience: Went there with our Grandchildren. They had a great time and we enjoyed watching them play while having a coffee. Would have given it 5 stars if there had been any Grandparent toys to play on. Toilets could do with a spruce up.

Fantastic experience: Lovely little soft play with great coffee!

Fantastic experience: Very quiet for the school holidays, cheap few hours of entertainment

Fantastic experience: Lovely space for the kids and a great cafe

Fantastic experience: Good coffee and the play centre is great for little ones

Fantastic experience: We love it here! We come everyweek. Great little place.

Positive experience: Not great requires a lot more work

Fantastic experience: went there for the first time today with my sister and our 2 yr old children,really nice relaxed atmosphere, love the shabby chic coffee shop, the coffees great and the man serving was really nice and friendly the kids really enjoyed all the different things to play with as it made a change from the usual soft play areas, would deffo recommend, and ill deffo be going back again :)

Fantastic experience: It was a very enjoyable experience, staff were very helpful and made everyone feel welcome. The food was delicious and well presented, we would definitely go again

Negative experience: Strange place. Neither one thing or another. Bodybuilders walk through the cafe where baby's and toddlers expect to play and eat.

Positive experience: Average in all aspects. The childrens play area is very small and limited - and you can't take drinks in so either supervise your kids or use the cafe which seems a bit counter intuitive. Price was average. Coffee was decent. Menu was limited.

Fantastic experience: Brilliant place to take your toddlers, never knew this place existed!! Will be going again regularly with my 2 year old.

Positive experience: I took my boys to Average Joe’s for a child’s birthday party and they both loved it. Plenty for them to do and they spent all of their time running from one thing to the next. Coffee is good and reasonably priced and the staff are friendly and more than happy to help. They had a log burner going so it was nice a toasty and comfortable to have a catch up with friends. Just bear in mind that you have to walk through a car park if you are on foot.

Positive experience: We like it. It is a play area with bouncy castle snd not a soft play. Nice feel with reasonable prices and you can bring your own food. Nice sofas and a log burner for adults. Tricky to find first time, don't trust the satnav

Fantastic experience: My little boy loves it xx nice little area for babies and toddlers

Fantastic experience: Great little place, good coffee and atmosphere. Our 1yr old enjoyed the play area, in particular the ball pit.

Positive experience: Very cold in the winter my son's hands were red. Enough to entertain them for a while but not what I expected from a soft play

Negative experience: A very nice place when its not busy, the age range is 0-5 I went today 03/01/18 and there where kids above 5 my little girl is unsteady on her feet anyway and they was just being kids but not ideal when there was new borns in there too. The childs play area needs a health inspection there is nothing on the corners of a storage unit to stop children bashing them self on it. (A child older then 5 would of been able to really hurt them selfs.

Negative experience: We generally love going here with 2 year old who enjoys soft play. Session spoilt with a number of much older children dominating play equipment and boystrous behaviour. Although age limit 5 years many of these children seemed older, not back at school until next week, letting off steam. We left early as play area poorly monitored. What a shame!

Positive experience: Hidden gem of a coffee shop. Excellent

Fantastic experience: Not as fancy as some "family cafés", but good coffee, very affordable pricing and the kids love the play area!

Fantastic experience: Average Joe's is my lads fave.....and with well priced and decent tasting coffee and cakes on offer....as well as a log burner on these cold days....it could be any better!!!

Fantastic experience: Staff are wonderful, my young nephew loved it. Food is really tasty and fresh.

Fantastic experience: Literally the best gym and cafe around

Fantastic experience: Fantastic fun place for the 5s

Fantastic experience: Great to take little ones

Positive experience: Small but well worth it compared to other softplay.

Fantastic experience: The Average Joe's cafe at NPC serves great coffee and hot chocolate in a really nice setting. It's impossible to leave without a hot chocolate after a gym session, they are absolutely incredible! Such a great addition to the gym.