Fitness Factory

Negative experience: I agree with other reviews, gym owner has little man syndrome. Talks to people like crap. No rapport and greedy. The gym isnt the cleanest, the spa (if you can call it that) has one sauna and 1 working shower (often cold) the ladies toilet has 1 in the changing room but good luck trying to get it to flush! Used to let my daughter sit in the back for classes (she sits quietly, out the way, no bother on her phone). Paid for a year and now hes confined her to only being allowed on the couch at reception. After id paid for the year. Absolutely shocking. Id understand if she was feral... asked if I could sign a waiver to say if anything did happen its my responsibility. No. Asked if she can still sit in Steve's massage room where there's no people or equipment. No. His way or the high way. On another note the people are very friendly there, and I agree Steve's and Jason's classes are brilliant

Fantastic experience: Always a good vibe and plenty of good selection on machines weights and cardio equipment if I can give 6 stars on here about fitness factory I would have

Fantastic experience: Really good gym came back after years at other gyms really pleased to be back great set of lads here

Fantastic experience: Best equipped gym in East Durham and regularly updated. Excellent range of free weights and Hammer Strength equipment, mainly. Broad range of cardio-vascular equipment too. Sunbed, sports massage service, sauna and showers. Everything needed for beginner, intermediate and advanced training. This gym continues to outshine other gyms based on its broad range of equipment. APRIL 2023 - UPDATE Brand new, state of the art Panatta gym equipment has arrived at Fitness Factory. Photos attached

Fantastic experience: Lovely staff. Womens only gym section. Large range of equipment throughout the gym. The sauna and showers are really nice too

Fantastic experience: Great place to work out

Negative experience: Ditto to the other reviewer Tom. Owner doesn't realise how many people have left due to him,the gym itself is decent and well kept, the sauna and steam room is hardly ever on. I asked for nutritional help from the owner before as I was a beginner and instead of pointing me to a personal trainer which could of benefitted his income he just shrugged and said google it. Then the end for me was during covid not honouring my membership and my friends and instead I just wanted a simple membership with no sauna and steamroom as they were never on, he insisted that only the highest price was available with sauna and steam room, which made no sense..well totally really he wants and extra 5 quid on every membership. He wasn't willing to compromise and we said are you sure you can't honour our membership, he said no so we walked and never came back, now that 40-50 a month he's not getting. I know countless people not wanting to come here for him alone. Rule number 1 never let a potential customer walk without trying to secure a sale, but he couldn't care less.

Negative experience: Horrendous owner who has lost multiple members over the years due to the way he talks to people and expects to get away with it. The sauna is never on and when it is it is only just warm never hot cos he doesn’t want to pay the bill for it. Steam room hasn’t worked for years and the water machine was broken for 8 months cos he couldn’t be bothered to repair it. Also there’s a hot tub upstairs that’s sat empty for years. There are better gyms in the area that are ran by decent people. Direct debit contract ties you in for 6 months. Definitely better gyms in the area.

Fantastic experience: First session, plenty of equipment and sauna was great

Positive experience: THE GYM IS GREAT BUT THE OWNER IS A CHEAPSKATE WHO WONT FIX ANYTHING WHEN IT BREAKS DOWN ..HE MUST BE THE BIGGEST C**T IN CO DURHAM

Fantastic experience: A complete gym with something for everyone! The gym is split in sections depending on what type of training you're doing, and the studio is a perfect spot if you just want an extra space to train in, which most gyms don't have nowadays. Whatever you want to do, there's something for you at The Fitness Factory!

Fantastic experience: Hi people of the North east I joined fittness factory 20 weeks ago and I must say I have been to many gyms and I am very impressed with the setup the staff are good people any amounts of machines and free weights cardio and fitness room and sauna room is decent could do with selling protein but the gym is very clean and respectfully people that use it come and see for your self's

Fantastic experience: Amazing Gym, always machines available when needed. Very friendly staff and members, highly recommend

Fantastic experience: I joined this gym after my partner recommended it to me. The staff are always so friendly and helpful and joining was super easy. I’ve never felt so comfortable in a gym like the fitness factory and I highly recommend it. There is an amazing range of equipment and enough for everyone.

Fantastic experience: Excellent gym Amazing staff Endless equipment Highly recommend 5 ⭐️

Fantastic experience: Couldn't of asked for more from the team at the fitness factory, made me feel welcome and less nervous.

Fantastic experience: Best gym in and around Peterlee with the most up to date equipment and plenty of it and plenty of space. Very clean and great range of classes and free weights

Fantastic experience: Spot on

Fantastic experience: Very good gym with everything you need

Fantastic experience: Quality gym

Fantastic experience: Great place fantastic trainers with the knowledge to help you with your goals

Fantastic experience: Amazing range of equipment, great atmosphere and well priced. I am so glad I choose this gym!

Positive experience: Excellent place to train all modern training equipment with a sauna and steam room and various fitness classes

Fantastic experience: Best gym I've ever been too cheap monthly plans aswell although it's a 6 month contract, but it's worth it

Fantastic experience: Brill gym it's got top of the range cardio machine and weights

Fantastic experience: Best gym I've been in. Even better than golds gym Calgary Canada.

Fantastic experience: Everything you need for a gym, top class.

Fantastic experience: Being going here for years getting personal training from Ellie. Love it.

Fantastic experience: Well equipped gym for anyone wanting to get fit also has sauna steam room and sunbed

Positive experience: Great place to go for a work out and get fit its really good every one is friendly

Fantastic experience: Quality Gym With all up to date equipment

Fantastic experience: Really good place to keep fit..

Fantastic experience: Great gym it's the best gym in the area great staff .clean. and great music

Fantastic experience: Great gym, well equipped with free weights and Hammer Strength kit. Clean and especially the changing and shower areas. Staff are friendly and helpful. Music is brilliant and supports a good workout atmosphere.

Fantastic experience: Great place friendly staff, good facilities

Fantastic experience: Fantastic machines and plenty of weights to use with a good atmosphere and friendly staff.

Positive experience: Excellent gym.

Fantastic experience: Excellence facilities best gym ive been in for a long while great friendly crowed, top class hammer strength equipment and willing to make changes to suit training needs

Fantastic experience: Great Gym, highly recommended!