Information about Murray's Studio
Opening hours
- sunday: 9h-22h
- monday: 9h-22h
- tuesday: 9h-22h
- wednesday: 9h-22h
- thursday: 9h-22h
- friday: 9h-22h
- saturday: 9h-22h
Services, Machines and Guided Classes
Murray's Studio: Opinions
Fantastic experience: A great place to learn. Engaging trainers. Great setup.
Fantastic experience: Great classes!! Really enjoyable and a fabulous community of people. Highly recommended
Negative experience: I would never rent their hall again I had my mothers 70th birthday couple years ago, Paul told me the hall was until 12pm , Paul came into the hall at 11pm , turned on the lights and told us we had to be out by 12pm or we will be charged, we cleaned up in time and £25 was still taken from my bank account This was not written in the contract Don't use this hall to hire
Hi Jacqueline. I’m sorry to hear that you felt you had such a negative experience and am surprised to only be hearing of this now, being 7 + years later. I run my business so people have a good experience at the studio and am proud of the fact that I always gain positive feedback and will always endeavour to go out of my way to be considerate to all people hiring from us.
We no longer rent the studio for one off events and haven’t done for some time. We stopped mainly to be considerate to neighbours as we are situated in a residential area.
Just to address a few of your main points;
1. Studio hire would have been from 5-12pm inclusive of set up and clean up time. Music to stop at 11pm due to residents etc….. If this wasn’t conveyed to you ( I’m sure it would have been) all I can do is apologise, I really can’t remember with the event being so long ago.
2. I would never have walked into a studio at 11pm and just switched the lights on and instructed people to leave. This would be rude and cause friction, which is the last thing I want when coming into a room full of partying people. I usually turn up 11:30ish and try to help get tables and chairs away to ease the cleaning up process.
3. We do have a penalty charge if people go over their agreed time. We found that without this, people often went over time and took longer to leave the premises. This is written in the contract ( and would of been in yours)and explained before a deposit is paid.
4. I have no means to just take money out of your account, I assume without a DD / SO this isn’t possible or legal.
5. If you were deducted £25 from your deposit, this would have been for going over time. I would have agreed this with you and returned the rest of your deposit. I don’t remember you challenging this at the time.
6. In most cases, I don’t keep any deposit if people go 10/ 15 mins over and leave the studio clean. For us to take £25 from you, the studio must have been left in a substandard state or the agreed time was passed by some time.
I would be more than happy to discuss any of this with you further if you wish to. I do not like reading negative reviews and will always do my upmost to ensure my business has a good reputation. I hope that you and your family are all well and you are understand the reason for my response. Best wishes,
Murray’s studio.
Fantastic experience: Excellent coach. Meets you where you are, nomatter experience or fitness level. Great motivator and technically very knowledgeable. Cant recommend enough.
Fantastic experience: Great studio. A variety of classes both challenging and fun! And most importantly a really lovely community of people. I highly recommend
Fantastic experience: OMG I love this place! It is my second home I joined 8 years ago initially for Martial Arts and now attend also for Kettlercise, Pad Class, Pure Stretch, and Personal Training Personal Training: I absolutely these sessions! Paul is so accommodating and makes you feel really great about yourself. He provides physical and mental guidance in a unique way, whilst customising your workout plans accordingly. Very professional and a great motivator! I see and feel the benefits from these sessions 100% Kettlercise: Well, this is one exercise that you don't know how great it is until you give it a go! I really love this class and it is such a fantastic workout with multiple benefits. I have definitely changed body shape since attending and it gives you a real confidence boost. The routines change often and always remain challenging, in a good way. Martial Arts: I also love these sessions! Initially started Rapid Arnis with Paul which led to me gaining my grades and attending summer camp, which was so much fun and always one to remember Now attending mixed martial arts which I really enjoy. Paul is very informative and applies knowledge within real life scenario's. I gain so much from these classes and again, such a lovely group of people to train with. Pad Class and Pure Stretch: Another two fabulously fantastic classes delivered by Paul. Saturday morning pad class followed by pure stretch really sets you up for a feel good amazing weekend. What else can you ask for I am always talking about all classes I attend to everyone I know, and they all know my classes come first! Paul provides a community/family feel in the studio and provides other additional benefits to his service, such as, online teaching (formation of moves), nutrition advice, and access to a platform that gives a wide range of mobility drills and strength based exercises. Oh and of course, we have our laughs, our fabulous night outs and our birthday celebratory toasts! I cannot think of anywhere I would rather be outside of work and attending the studio has made such a positive impact on facilitating my work life balance and also on my physical and mental wellbeing. I can't thank Paul enough for all his support over the years and I will be forever grateful. I 100% advise you to come along to Murrays Studio and join the gang! You can gain soooooooo much from just attending one Studio! You will be very welcomed and you will not be disappointed!
Fantastic experience: Great place to come and learn. Paul is very patient and encouraging while also pushing you to be the best you can. Would highly recommend training here !
Fantastic experience: There are millions of reasons to be thankful for having the opportunity to train at Murray’s Studio, inclusive and supportive environment, holistic approach on fitnesses coaching, insightful nutrition advices and great sessions, reason for whom my offspring attends too, as children Martial Arts is another great activity that takes place at this gym. Not only that I got the results aimed but I continue to be challenged and it is the best choice I ever done for both my mental and physical health! Come along, you’ll never regret it!
Fantastic experience: Great place child friendly clean and the lessons are amazing. Though in a class, every single child was given attention taught the techniques properly with respect and encouragement. Highly recommended it.
Fantastic experience: a friendly, inclusive and fun place to train from kids to OAPs. Top class instruction across the range of fitness and martial arts. If you have been put off by the thought of classes, come here. You will work hard, but in a supportive and encouraging environment that will make you want to keep coming.
Fantastic experience: Good place for kids to learn martial art, the coach is a very nice person and professional
Fantastic experience: must be the best place for children to learn Martial Arts in London
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