The Refinery E9

Fantastic experience: SUCH A FAN! First time going today - the Barre class ruined me in the best way - challenging class but with an amazing instructor who pushed you with such encouragement. I came away feeling amazing. Can’t wait to come back

Fantastic experience: The refinery is everything you need from a neighbourhood yoga and fitness studio. I’ve been coming here for 4 years since my first ever yoga class here and since have done all their range of classes and especially fallen in love with Pilates!! Really warming and grounding studios, beautifully curated playlists that match the sequences and complete mastery across all teachers. Would highly recommend!!!

Fantastic experience: So happy I decided to go to Refinery E9. I hadn’t been to a class in years as I’ve been doing a home practice and I’m so pleased I did. I’ve been to several classes and sound healings and everything and everyone has been amazing! Would highly recommend.

Fantastic experience: Great classes and teachers, one of the best places I’ve been in London!

Fantastic experience: Fave barre studio in the whole Hackney

Fantastic experience: The Refinery is a really comfortable and relaxing space to be in, and I love Jenny's yin yoga classes! I always leave feeling restored and connected to my body. It's become such an important part of my week! My only criticisms are that sometimes the room is cold, and you can occasionally hear loud music from the other studios, but I know that's a tricky one to avoid.

Fantastic experience: Great studio!

Fantastic experience: Everyone is great and the classes and teachers are brilliant. I love the local independent feel. Everyone even knows my name. ❤️

Fantastic experience: Absolute love the place, the local feel and the professionalism of the teachers ! Also smaller classes means more attention from the teachers and less injuries.

Fantastic experience: I’m so glad I discovered the refinery! Instructors are great, they push you but in a good way and it doesn’t feel intimidating. Appreciate being able to receive tips on technique too and the classes offer lots of variety. Overall a really welcoming, safe space

Fantastic experience: Excellent studio with a great range of classes and times. The monthly membership is worth every penny, much better value than Class Pass. Rishin & Zoe’s yoga classes are fab. And Ilka Pilates class

Fantastic experience: I went there using my ClassPass for a slow yoga and meditation session—it was a really nice experience. I definitely recommend it!

Fantastic experience: Slow Flow + Meditation guided by Rishin this morning was so grounding and relaxing. I left the studio feeling so much lighter! Thank you

Fantastic experience: Really enjoyed the Pilates class. The teacher was great and the vibe felt very welcoming

Fantastic experience: Great instructors, stylish studios and a warm, community vibe. It feels like home.

Fantastic experience: Always love going to the Refinery, great classes, great instructors, warm welcome!

Fantastic experience: Went to Kari’s yoga class and would totally be back. Such a lovely and calm person to teach and lead you in the right way. I found myself being calm and sort of “reborn” after a session with Kari, so would definitely recommend 10/10 experience

Positive experience: Very nice space but somehow there was no reception during my visit! My instructor checked me in. Unfortunately My friend was slightly late but she couldn’t even access the lounge area to wait for me as the main door was locked

Fantastic experience: Value for money for first timers , a lovely boutique gym. Great customer services , and my class was great! Instructor was helpful and very motivated.

Fantastic experience: Thank you for the wonderful experience at your gym! The team is incredibly welcoming and accommodating, providing ample flexibility for booking classes and packages. I appreciate how efficiently and seamlessly you sorted out my booking errors without any hassle, ensuring I didn't lose money or time. The classes are excellently structured, and the personal trainers are top-notch professionals. Keep up the fantastic work!

Negative experience: The center has a shockingly arbitrary door policy. Sometimes the door stays open for 15 min after the class begins, but sometimes you can be only 2 min late and find the door shut and locked! Banging on the door (there is no door bell!) doesn’t help either, as tutors pretending they cannot hear you, while you can clearly hear the class taking place inside. And, on top of it all, you are charged full price for the class, no refund! A shut door feels like an unnecessary act of school-like policing and micro violence in a city like London that has a very unpredictable transport system, bosses asking changes last minute, child-minders being late, etc. I personally expect little acts of kindness from my local fitness center, whose entire business plan is based on offering relaxation. The classes are good but the door policy ruined the vibe for me. I am very reluctant to book the classes I want unless I am right outside the center, then they are already fully booked.

Fantastic experience: I only recently discovered the Refinery and I absolutely love it! Everyone is really friendly warm and welcoming, the teachers are all great…especially Zoe who is also really funny. I love the building and all the classes I’ve tried so far. It’s my new fav place ❤️

Fantastic experience: I've been coming here for years and thought it was time I left a review! I love the Refinery so much! Such a lovely studio. All the staff are so warm and supportive. Great mix of classes, although I tend to stick to yoga nowadays! My practice has improved so much over the years and I'm very grateful for the Refinery's role in facilitating this. Highly recommend xx

Fantastic experience: The Refinery has always been a welcoming environment, the range of classes is great as are the teachers. I've tried a loooootta studio's around N/E London and The Refinery is my favourite

Fantastic experience: Such a nice yoga studio - really peaceful vibe and aesthetic and great variety of classes. They also do massages/treatments although I haven’t had a chance to try these

Fantastic experience: Very good instructor, friendly staff and really nice atmosphere and decor.

Negative experience: I had had a very difficult time recently with mum being sick and work being tough. So thought I would treat myself to a class. The class was good. However there is not much space in the studio. The MINDBODY app is difficult to use and there was an issue with the booking. The front of house and management were abrupt. Afterwards I felt very sad, so it took away from the experience.

Negative experience: No show on my booking. Booked online and got an email on the day from someone at the Refinery confirming the appointment. Got to the location - doors locked, no one around, no one picking up the phone, no one replying to emails. Got a call after 15 mins from the massage therapist who said they could be there in another 15 mins. Reasons she gave didn't make any sense. Eventually heard back from the person at the Refinery who implied it was my fault and tried to tell me a totally different version of events.

Fantastic experience: I love the classes and the general vibe of the studio. It’s relaxed, fun and all the teachers are really lovely - lots of variation from strong yoga to flow and yin. I feel like my yoga has really developed in my time here which says a lot about the teachers snd how they guide the practice. Highly recommend!

Positive experience: Live music on a Saturday but a big enough place that you can hear each other talk as it's spacious. Extensive menu, drinks and food, including vegan options. The staff were all really helpful, Maria in particular was great, would definitely recommend.

Negative experience: Dear Zoe, I hope this review finds you well. Back in November l attended one of your classes at SamsungX. At the end you gifted me a pass to attend a free class at The Refinery. I tried to claim it this morning. I tried booking online but there was no option to book with this pass. I called 45 mins before the class, but no one answered. I took my chances and still decided to show up, even though I knew it might be full. I desperately needed a place to practice today. I arrived 10 mins before the start time, and the receptionist said that indeed the class was full, but as I had to travel to get to the studio, l insisted to wait in case someone didn't show up. As the instructor closed the door 5 mins past the start time, there were still 2 people missing, but the receptionist still did not allow me to come in. She still wanted to wait for the 2 missing people to show up, even though I was right there. The experience was unpleasant and the receptionist was indifferent to my time and effort. I kindly recommend that you integrate an option on the website to book with this pass and/or to prioritize phone contacts 60 mins before any class. I left the pass on the counter.

Fantastic experience: Really lovely studio! Lucy was a great teacher, and the vibe of the place was very relaxing, would definitely recommend.

Fantastic experience: Great yoga class

Positive experience: Did the Yoga Fit Flow lunchtime class today. Found it fairly tedious and almost frustrating towards the end for the lack of variety in the dynamic/power moves. The same sequence over and over again which is boring but also not as effective on the body. I wouldn't go back to this particular class unless the instructor cranked it up a notch and put a bit more effort in...

Fantastic experience: I love this place. Had been there a couple years ago for a massage and felt in love with the whole studio. Came back now to attend their fitness classes and couldn’t be more happier. Teachers know what they are doing and their friendliness is just unique. Classes are numbered limited and there’s enough space in between everyone. Changing rooms have individual lockers and showers (however they are not being used due to the current situation). Cleanliness is at its high standard and they now offer individual hand sanitiser.

Negative experience: one of the studios is outside, very strange place, very cold. classes so so. hard to call it YOGA place

Fantastic experience: One of the best studios in Hackney. Variety of cool classes and great workshops!

Fantastic experience: Great place, friendly staff, excellent facilities.

Negative experience: Amazing classes - a real range to choose from. However the facilities let the whole place down. The changing rooms are dire. No shampoo or conditioner, broken wooden palettes all over the floor, often flooded, empty body wash containers discarded on the floor, used tissues left all over and a broken hairdryer which hasn’t been replaced in the 3+ months I’ve been attending. It’s only classes such as body boot camp and HIIT that make me come back but when compared to other gyms in the area it’s really shameful.

Fantastic experience: I’ve had a pregnancy massage here with Saori (Torus Health) and I must say it was the best massage I had in London. Saori is so diligent and tailor it to your own needs, my legs and back have never felt lighter. The rooms are extremely cosy, very nicely designed, the massage table has soft towels and lots of pillows. I have had it when I was 36 and 38 weeks due, just wish I found it before.

Fantastic experience: The refinery is simply the best fitness studio I've ever been to (and I've been to dozens!). They have tonnes of classes, all of excellent quality and world class teachers. On top of that the staff and atmosphere is so unbelievably kind and friendly - it feels like coming home. The space is beautiful. For me, it's without question worth the cost of membership.

Fantastic experience: My favourite place to chillax!

Fantastic experience: I had a facial bespoke treatment with Katie White (90 Minutes) and it was amazing! She was very attentive to my needs and used different techniques (steam, masks, acupressure). Nothing harsh and the most wonderful products! Highly recommended.

Fantastic experience: Fantastic yoga and meditation with Zoe. Zoe is funny, warm and very knowledgeable. Knowing a downward dog would probably help but Zoe will guide you through. It's fun too.

Fantastic experience: Katie did an absolutely wonderful and relaxing taster facial for me - as a result I will definitely be booking for the full 60 min treatment! Her skincare recommendations were also very helpful and thoughtful. Thank you, Katie!

Fantastic experience: I had a 3-month facial&nutrition therapy. Even at the end of the first month, my skin got better and I lost some weight. Not only Katie gave me advise about my skin but also she changed my nutrition plan. The products she recommended are all natural and very helpful. Also, the massage was one of the best. I just can not wait to see her again.

Fantastic experience: The teachers at The Refinery are by far by favourite in London. They are talented, genuine and passionate. What's more the community is like no other I have experienced in London! It's always such a warm welcome, even if I haven't been for a while. Sign up for a class today, you won't regret it!

Fantastic experience: I love The Refinery! They have built such an inclusive community and have a range of different classes for all levels and abilities - they make sure nobody ever feels unwelcome and are probably the coolest people I know. The teachers and treatments are all fantastic and i'd definitely recommend their retreats.

Fantastic experience: I had a facial with Katie White of re:lax, and it was, hands down, the best facial I have ever had in my entire life. It starts with a very thorough consultation so Katie can be sure she is tailoring the facial to your needs. The actual facial parts were great, but the inclusion of foot, neck and shoulder and a bit of scalp massage is what made it extraordinary for me; so as well as attention to the skin I so badly needed, I got to relax properly for a bit as well (nearly fell asleep in fact!). I've already booked a further course, what more can I say?! Oh wait, there is more! After the treatment I got an email with full skincare recommendations; something I really like, because I've had facials before where you are basically given a hard sell straight after the facial, which kind of ruins the experience. This way I got to read up on the products to do my own research as to what was in them etc, and also was easily able to ask follow up questions, which you often forget straight after a treatment. If you're in London, do check out Katie's facials. Also props to The Refinery as well, great ambience, great tea and chat whilst I waiting for my appointment time (I was a little early!).

Fantastic experience: I had an amazing facial with Katie. It was so relaxing and my skin felt very smooth and hydrated afterwards. Katie is so knowledgeable about different skin types and what products work best, and she will send you a post-treatment follow up with recommendations for your skincare routine. All the products are natural and I felt completely safe in Katie’s hands. The head and neck massage was dreamy too. Would definitely recommend!

Fantastic experience: Had a massage followed by facial from Katie. She's very professional and knows what she's talking about. Couldn't reccomand it more, I almost fell asleep:) Facial was great, never had one before, she only used natural products, even honey, and sent me a follow up few days later with some tips. Looking forward to more!

Fantastic experience: I love this place! As well as their fantastic classes, I have regular acupuncture with Charlotte at Acu:east, and had a massage with Katie at re:lax last week which was exactly what I needed. Definitely recommend both Charlotte and Katie if you need some sorting out or just want to treat yourself.

Fantastic experience: The refinery is an outstanding set up. The vibe is wonderful. Customer service is excellent. The yoga teachers are friendly & clear with their instructions. The 10 day pass is just what I need as I take a break from work. What a find!

Fantastic experience: Kate's facials are so relaxing and wonderful. Kate made sure to not just analyse my skin but also my life style and all other factors influencing the skin. I left with a glow that lasted and had a lovely follow up email in my inbox a couple of days later with further recommendations re skin care. I will definitely go again.

Fantastic experience: Kate is so so lovely, and an absolute fountain of knowledge!! Had the most relaxing hour with her and her recommendations are amazing. Thank you thank you xxxxxxxxx

Fantastic experience: Had a great facial with Katie White - she made me feel so relaxed and my skin was glowing for days after! Especially loved that she used all natural products and went to a lot of effort to explain them to me afterwards. She also followed up a few days later with info on all the products that she used, which was super helpful! Can't wait for my next treatment with Katie! x

Fantastic experience: Katie was absolutely wonderful. She has a great approach and cares about not only your skin care routine but your lifestyle and also providing tips to help with anxiety and stress. It was great to get a post treatment follow up email with product recommendations tailored to my skin type and on little changes in my lifestyle that can help with coping with stress. Thank you! I have even bought some new products off your recommendations! I can’t wait to try them. Katie talks through all the products she uses and the benefits of each. Plus they are all natural and ‘boutique’. Looking forward to booking in again!

Fantastic experience: Katie is amazing,I definitely recommend the place. The atmosphere is really relaxing and she tries to find you the best theraphy with natural products.

Fantastic experience: Kate is a superstar, provided great advice on skincare and nutrition, and pampered my face and neck with some natural products!

Fantastic experience: I went to Katie for massage and facial - both treatments were amazing. Katie gave me great advice on further care for my skin as well as other holistic advice. Will be going here regularly!

Fantastic experience: Kate’s facial was an incredibly relaxing experience, I felt rejuvenated and glowing after an hour or total bliss. She asked what my areas of concerns were and used a bespoke range of natural products that were suited to my skin type. Everything smelled and felt amazing on my skin. The environment was nice and the soundtrack was lovely too.... she even gives a foot, head and shoulders massage which felt truly amazing. Kate also follows up with a super useful email full of products recommendations to improve your skin. I’ll definitely be back.

Fantastic experience: Really relaxing facial and my skin is still glowing 5 days later! Katie was lovely and provided lots of helpful advice around nutrition and recommendations for skincare. She also sent a helpful follow up email with all the details. I would definitely recommend!!

Fantastic experience: Great experience with Kate White. Just what I needed :)

Fantastic experience: I had a 60 minute facial with Katie that included a consultation on my skin issues. Katie followed up with a really helpful email a few days later of ways to improve my skin between visits and I have already noticed a difference after my first treatment. Will definitely be returning!

Fantastic experience: A professional attitude and good atmosphere and has friendly stuff working there

Fantastic experience: Great experience - thanks Kate

Fantastic experience: Had a 60 minute facial with Kate White, so relaxing and specifically tailored to my skin's needs! Will definitely be back

Fantastic experience: I went to see Katie White for a facial at The Refinery back in January, and I was really impressed! What I especially liked was she took the time to understand my skin concerns and used her expertise to give me some nutritional advice and great product recommendations, as well as a super relaxing facial. The products she uses are all natural and because she is independent she doesn't push particular products on you which makes a nice change to other places. I would highly recommend Katie and The Refinery!

Fantastic experience: Had an amazing facial by Katie at the Refinery - she was super friendly and offered really good advice on nutrition as well as skincare products to help maintain healthy skin. The facial itself was really relaxing, and included a foot massage too which was a bonus. My skin has been glowing all week, and I will definitely be going back for another!

Fantastic experience: Lovely facial from Kate - and no breakouts afterwards. She also gave me some great advice about products. Highly recommend.

Fantastic experience: Excellent facial with Kate. Really relaxing and my skin felt amazing after it. Lovely setting with dimmed lights and I also really liked the music, adding to the atmosphere. The neck massage while my mask set was fab! Will definetly be booking again.

Fantastic experience: Amazing facial with Kate, she is thorough, experienced and super knowledgeable!

Fantastic experience: I had a fantastic facial with Kate, cannot recommend her enough! The treatment was relaxing and holistic, and included a head, foot, and shoulder massage! She has a wealth of experience and expertise about plant-based, natural treatments and remedies for the skin and was able to recommend a combination of products that work right for me. I never would have been able to sort through the vast product mix out there, if not for her. Truly a treat in every way. THANK YOU!

Fantastic experience: Very friendly staff; Kate did a great job with the facial and she had the time to explain all the products she was going to use for my facial and all the recommendations for my skin needs

Fantastic experience: I had a wonderful experience with Kate. Her facial is wonderful and left my skin hydrated, radiant and really relaxed. She is very professional, calming and very knowledgeable. Her therapy room is also very relaxing - great soundtrack, too! As promised, she followed up my appointment with an email including some advice specific to my skin. I'd certainly recommend Kate and her facial, with which you also get a great foot and neck massage. Thanks Kate, I'll be back!!!

Fantastic experience: I had an incredible facial with Kate White that I would highly recommend. The initial consultation was great, Kate was very knowledgable and had some really helpful recommendations from products and nutrition through to other holistic therapies that your skin can benefit from. I'll definitely be back to see Kate!

Fantastic experience: What a treat to have a facial with Katie White. She really is the best! My skin looks and feels fab and I'm armed with so much knowledge and advice for my skin - as a naturopathic nutritionist Katie knows her stuff from the inside out. The experience was super indulgent and I have some great options for natural products that I can't wait to try. I'd recommend a treatment here if you want a true pamper & real results.

Fantastic experience: This is a great studio, with friendly reception staff. Classes are well delivered by experienced teachers.

Fantastic experience: Kate's facials are the best! I've been going regularly since the sprig and my skin is so much happier and healthier. She takes the time each session to assess what's been going on since the last one, uses wonderful, often locally sourced products, and always suggests lots of options for me to buy and use at home. I would definitely recommend to anyone/everyone!

Fantastic experience: Had a brilliant facial with Kate White. What a treat! Nourishing and super relaxing. She gives great post-treatment skincare/nutrition advice too.

Fantastic experience: I had an amazing facial with Kate, who really knew her stuff. It was relaxing but addressed my needs really well and my skin is looking much better still several days later. Kate was lovely, gave me lots of advice and emailed me some product recommendations that I'd asked for. I will definitely visit again.

Fantastic experience: This is an amazing find! Everyone is so welcoming and they certainly pride themselves on an excellent customer service and professionalism... The massage itself was one of the best I've had!

Fantastic experience: Love Refinery! studio that's friendly and welcoming, awesome teachers! Highly recommend it!

Fantastic experience: I have been practicing at The Refinery almost since it opened two years ago and love it there! Always a warm welcome and the reception/waiting/chill out area means it's easier to get to know your class mates. The variety of classes available is awesome and I love the new studio upstairs. It feels like the refinery is really part of the local community and you are part of the refinery family, which is a wonderful feeling. Keep up the amazing work guys!

Fantastic experience: The refinery E9 is a great place, friendly faces to great you and the yoga studios are well designed and kitted out with props and yoga mats, no need to carry anything.

Fantastic experience: Absolutely fantastic studio!

Fantastic experience: I teach and practice at this studio and have to say it is hands down, the most welcoming studio in London. It has one of the most balanced schedules with restorative , yin, dynamic yoga as well as meditation and gong baths every week and Luca, Zoe and Debs make such an effort to make everyone feel welcome!

Fantastic experience: Everyone's friendly. Classes are unique and varied. Some lovely workshops. It's relatively affordable too, as far as London classes go.

Fantastic experience: Amazing workshops, meditation & yoga classes.. and the staff are super friendly!

Fantastic experience: Really welcoming friendly staff and very cool interior! Good facilities and all the classes I have done so far have been just what I was after!

Negative experience: Great space, and the kundalini yoga class I attended for was worth 5 stars. But the lady at the receptions was so rude, unhelpful, and unwelcoming it brought down my experience of the place to 2 stars.

Fantastic experience: I left the refinery feeling completely revitalised and confident after my facial with Katie. She talked through products she was using and how they were benefitting my skin, helping me understand it all a little better. I went in as a whilwind from life and came out feeling cleansed, calm and very relaxed. Thanks Katie!

Fantastic experience: I had a facial with Kate and it was amazing. She's actually changed my life as I had acne and now my skin is perfectly clear!

Fantastic experience: Amazing facial done by Kate using lovely organic products. My skin was glowing!

Positive experience: Lovely aromatic facial with Kate with plenty of essential oils, tailored to my needs with a face, neck, shoulder and foot massage included. This is not an interventionist, clinical facial under lights and a microscope. The procwdure was well explained and advice for face care was also offered.

Fantastic experience: Katie's Skin & Tonic facial was brilliant. She was extremely professional and made me feel comfortable. The treatment was relaxing and the products were perfect for my tired skin.

Fantastic experience: I had a facial at The Refinery with Katie using the Skin and Tonic products as a new year treat to myself and it really was a treat. Katie took time to really assess my skin and work out what I wanted from the session, which was a bit of a pamper really. The products are great, and the facial also included a foot massage and head massage. I honestly have no idea where the hour went. My skin felt brilliant and still looks good now 5 days later. And not sure how she did it but my full body felt relaxed for the rest of the day and I slept like a baby that night. Thank you Katie and The Refinery

Fantastic experience: Fantastic facial with Katie - wonderful products and left my skin feeling incredible. A really relaxing experience, would highly recommend as a post-yoga treat! Katie is fab!

Fantastic experience: I had a facial with Katie White and it was great! I have very sensitive skin, but she really took the time to understand my problems I was having and I came out of the facial feeling so much better and happier about my skin. She also gave me nutritional tips which have been so beneficial. I thoroughly recommend Katie. The Refinery as a gym is also brilliant, the staff who run it are all so friendly. I have been going since it opened and love the early morning workouts with Marlon as well as the Back to Basics yoga with Andy. Highly recommend this place!

Fantastic experience: Years ago when I started tackling my IBS I also began to focus on clearing up my genetic rosacea. The IBS I got rid of, the rosacea I didn't. Recently my rosacea flared up in a new place and made me really upset. Anyone who suffers with rosacea knows how aggressive it can be! I don't like looking at my face with rosacea and I don't like anyone else seeing it. Today I had the most incredible treatment from @relaxldn and for the first time in my life I thought do the brave thing and share your bare face! Thank you so so much Katie for using your healing hands on my face with the incredible @skinandtonic__ range!