Joe’s Reformer Pilates

Fantastic experience: So considerate of hijabis!

Fantastic experience: I’ve absolutely loved my experience at Joe’s Reformer Pilates in Twickenham. The classes are small and personal, which means you get really thoughtful guidance tailored to you — something you rarely find elsewhere. Havva and the team create such a welcoming and encouraging atmosphere, and every session feels both challenging and rewarding. The studio itself is beautiful, and the reformer machines are top quality. I’ve noticed a real improvement in my strength, posture, and overall wellbeing since starting. Highly recommend to anyone looking for expert teaching in a friendly, supportive environment!

Fantastic experience: I have been coming here since last year and honestly couldn’t have been luckier finding this studio. Havva was my first instructor and I cannot emphasise enough how comfortable I was because of how supportive she was from the beginning. I have been to other reformer Pilates studios and what makes this one stand out is the welcoming, inclusive, and positive environment. The studio contains beautiful flowers and 5 reformer machines setting up a foundation for a personalised and supportive workout where the instructors are very quickly able to correct your form and posture. The smiles and energy make this location stand out from others. If you’re a beginner and a little nervous, I can assure you, you won’t find anywhere else as magical to learn and grow. If you’re considering coming be ready to see progress and workouts that you can feel days after… I’ve been hooked to the gains since. Thank you to the wonderful group of instructors and a special shout out to Havva, my abs are ready for holiday thanks to you

Fantastic experience: Great classes with lots of personal attention. Really nice and friendly, I’m always happy here!

Fantastic experience: Love it! All the instructors are wonderful, and the studio is lovely!

Fantastic experience: Fantastic - I have learnt so much from the beginners classes and my injured knee is already stronger and 80% better after 6 sessions. I would recommend to anyone who wants to build strength with dedicated teachers who show you how to do Pilates properly. I’m hooked .

Negative experience: I had high hopes for Joe’s Reformer Pilates, but unfortunately, my experience was disappointing. The class felt rushed, and the instructor didn’t provide enough individualized attention, which is crucial for reformer Pilates, especially for beginners. The equipment seemed a bit worn out, and the studio lacked the welcoming atmosphere I was expecting. I also found the scheduling system frustrating, as it was difficult to book a class at a convenient time. Overall, I didn’t feel like I got the quality instruction I was hoping for, and I won’t be returning.

Fantastic experience: Until a couple of months ago, I had never tried reformer Pilates. The machines looked intimidating, and I wasn’t sure if it was for me. But Joe’s Pilates Studio changed my perspective entirely. Their offer of a 3-lesson trial session was a fantastic introduction—it provided just the right amount of guidance to help me feel confident, and it was enough to get me hooked! The studio itself is an inviting space. The calming atmosphere, combined with the delicious scents that greet you upon entering, sets the tone for a relaxing yet energising workout. Havva, the owner, is clearly passionate about what she does, and her dedication is reflected in every detail of the studio. I’ve tried both beginner and intermediate classes, and I really appreciate the way the instructions are delivered—at a thoughtful pace with a lot of attention to detail. As someone who doesn’t pick things up quickly, this level of care has been appreciated. After just 8 sessions, I’ve already noticed a positive change in my body. Reformer Pilates has not only improved my strength and posture but has also become something I genuinely look forward to. I highly recommend giving Joe’s Pilates a try!

Fantastic experience: The best Pilates studio. A welcome escape of wellbeing and calm

Fantastic experience: Havva and the team at Joe’s Reformer Pilates in Twickenham are amazing. It’s a beautiful studio. Havva takes such care and time during a class to instruct each person and explain the techniques. I only started reformer in August this year and I’m hooked!

Fantastic experience: Super instructors and lots of classes! Easy to fit busy schedule. Havva is v helpful too!

Fantastic experience: The best! Hava makes it such a warm and inviting place to come and exercise, you're known my name and it creates such a warm personal environment. I've visited other places in the last year, but always come running back here as my preference.

Fantastic experience: Started with the intro offer and I haven’t looked back (been going 1-2 times a week for about 5 months now). I love the small classes where you get more attention and the instructors can tailor the class to you. I’ve been doing Pilates for years but the instructors here are really excellent - I always leave with a burn and a smile. It’s also a really lovely community!

Fantastic experience: A fantastic studio, that has an intimate, personalised feel (unlike some of the big chain studios out there). Joes offers a great selection of classes and times to suit all schedules. Havva and the team are welcoming, friendly and professional. Highly recommend!

Fantastic experience: I love the classes here and the dedication from the teachers, they're always paying attention to your posture and your progress. The classes pass very quickly and I like the constant challenge that pushes me to go beyond my limits and to listen to my body. It's just what I need it. Thanks a lot!

Fantastic experience: Edit: I’ve now been attending regular classes at Joe’s for 2 months and I love it! I have attended with multiple instructors and I am already standing straighter and feeling stronger. I feel the burn in every class as there is always a healthy mix moved each week. Would 100% recommend to anybody who wants to be get fitter. I had my first class at this studio yesterday morning and I believe my instructor was Havva but not 100% sure. Firstly, the studio is lovely. It’s so clean, smells amazing and was decorated with balloons. Secondly, the instructor was so so so attentive and the standard of teaching was fantastic! This was my first class at Joes studio but only my 3rd reformer class ever, I’ve been doing mat Pilates for quite a few years though. The class was challenging but not unattainable for beginners, and I left feeling invigorated and strong. The instructor took the time to check our posture and ensure that we were aligned correctly before proceeding with the exercises and this was super valuable to me as a newcomer. Also really nice to have the option of a healthy smoothie or juice after your class. I definitely recommend this studio to others!

Fantastic experience: This one of my favourite places in Twickenham, the classes are varied and enjoyable, and adapt to meet your abilities and the staff are all brilliant. Definitely worth a visit but be warned - its addictive!

Fantastic experience: I have been attending this studio since it opened. The classes are great. You get a personalised class each time due to the fact there is 5 reformers. The instructors know your ability and tailor the class to you. There are beginners and intermediate classes- so something for every ability. Havva the owner is always smiling and is approachable with any issues or concerns. I highly recommend this place for Pilates Reformers.

Fantastic experience: Absolutely recommend Joes Pilates, the sessions are amazing and so focused, it has completely changed my body and will be continuing with Joes Pilates for many years to come x

Fantastic experience: Amazing Pilates Studio! All instructors are lovely , knowledgeable and welcoming.Every class is great . Highly recommend to everyone

Fantastic experience: I have been going to Joe’s for about a year now and I cannot recommend this place enough! The studio is very aesthetically pleasing and clean. Smaller class size makes each session a very personal experience. The instructors are all super knowledgeable and unique in their own way. They always make you feel comfortable and ensure your technique is correct. I am the strongest I have ever been and all thanks to Joe’s! The juice bar is an added bonus - it’s such a refreshing post-workout experience.

Fantastic experience: Absolutely love this studio! The instructors are all amazing and every class is different. My go-to studio in the area!

Fantastic experience: I absolutely adore the studio, everyone is so welcoming and inclusive, each teacher is unique in their own way of teaching so I learn something new each time I go. I love that it is an independent business with delicious juices and great coffee! I couldn’t recommend it more!

Fantastic experience: Although l started as beginner 6 months ago, l can not imagine my routine without Joe’s Reformer Pilates, such a lovely team with experienced instructors. Highly recommend!

Fantastic experience: I’m so pleased I found Joe’s reformer Pilates. The studio is beautiful and the classes are small so the Pilates instructor is able to help you when you need it, and make sure you’re doing everything correctly. I’ve had classes with a few different instructors and have thoroughly enjoyed each one. After only a few classes I am already seeing and feeling the results and I have absolutely fallen in love with Pilates. Everyone there is super friendly and I always look forward to my next class!

Fantastic experience: Best pilates classes I’ve ever done. I recently moved to the area and tried out multiple studios in search of a challenging reformer pilates class (after having done larger group classes at 1rebel). Then I came across Havva and her incredible studio and team. The class size at Joe’s Pilates is small so there is great attention from instructors to ensure your technique is correct and activating the right muscles to get the best workout. Whether a beginner or advanced, Havva, Zoe and all the instructors make you feel comfortable on the reformer and make the studio a very welcoming and friendly community. I’ve become more toned and improved my core strength with consistent classes and highly encourage anyone who’s thinking about trying reformer to give it a go at Joe’s

Fantastic experience: I have discovered Joe’s reformer pilates few months ago, went to give it a go after moving into a new area, and now I keep coming back for exercise on a weekly basis ! I like the vibe, the place looks nice and is very clean and Havva is a great instructor! Really enjoyed it and would highly recommend you try it too.

Fantastic experience: Gorgeous atmosphere, delicious teas and juices and wonderful skilled instructors! Havva and her team of brilliant friendly pilates instructors carter to all levels from beginners to experts and for both men and women. The classes and structured, dynamic and fun! Give it a try- I guarantee you will LOVE it!

Fantastic experience: Absolutely love my weekly ritual! Love the way the classes are taught (especially by Nicky) and am consistently pushed to develop. All staff are personable and feels like you are part of something special. Definitely worth the cost if you purchase a bundle!

Fantastic experience: Lovely, friendly studio in Twickenham. Exceptional classes!

Fantastic experience: i’ve been coming here for a few months now and the team is amazing, everyone takes the time to know you personally as well as fitness wise. such a welcoming environment with a positive energy the progress in such a short time is amazing and is all thanks to the instructors!

Fantastic experience: This is a fantastic place - friendly and welcoming where you get to work hard and get results. I can see how much I have improved over the weeks

Fantastic experience: My obsession! I've been going to Joe's for almost a year and it just gets better and better. Before starting here I absolutely hated exercise, I never thought I'd find a way of exercising I actually enjoyed and genuinely looked forward to. Now it's the highlight of my day and I always leave excited for my next class. Havva and all of the team are so lovely, they go above and beyond to make sure you get the most out of your session. There is a real sense of community and I love how close everyone is! Couldn't recommend more. Thank you Havva!

Fantastic experience: Beautiful place and kind instructors!

Fantastic experience: As a mum of 2 young children I was nervous about getting back into exercise. Joining the most welcoming Pilates studio around was the best thing I ever did. Havva and all the instructors are amazing, knowledgeable and patient. I’m so proud of how far I have progressed physically and that’s all thanks to them. I have honestly never felt in better shape since before having my babies! I would 100% recommend to anyone looking to strengthen, tone and just generally feel more positive about themselves. There are classes of all levels at various times of the day so suitable for everyone!

Fantastic experience: I am in the middle of a health transformation fueled by my type 2 diabetes diagnosis last year. If you are like me and think working out is the worst, finding a place that is tolerable and keeps you motivated is hard to come by. I found Joe’s Reformer Pilates 8 months ago and I can’t recommend this place more. I have never done pilates before so I’m not one of their ideal attendees but I have been able to accomplish the following: - Lowered my A1C significantly by consistently taking their classes. - Enjoying working out and willing to return despite being extremely sore the next day. What you will find at Joe’s is: - Small classes- You are not lost in a large room and left to struggle on your own. - Accidental 1 on 1 class: While most places will cancel when there is low enrollment, they choose not to cancel and you can be treated to a 1 on 1 session which will allow you to fix/learn all of those things you were doing wrong during the class. - Friendly, patient, empathetic and passionate teachers- They care about your health and safety. Each of the teachers have their own flair and range so you can find the one you feel most comfortable with. I’m self aware that I am doing everything wrong in the class and the instructors always have to “fix” what I think I’m attempting to do but they always do it in a way that you do not feel bad about messing up. If you are new to reformer pilates and would like to not get lost in the fray of a big class, this is your place. I’m very happy to have found this place and be apart of this community.

Fantastic experience: I started visiting Joes just before Christmas. I was new to reformer Pilates and now as a result of their excellent teaching, varied classes and lovely space I’m absolutely hooked. I feel stronger and more toned. I feel like I’m challenged by the classes and constantly progressing in my skills on the reformer. The teachers are all brilliant and each brings a different energy to their class. Everything about the space is so thoughtful and I love the decent schedule of classes, meaning I can fit a class a week at least into my life.

Fantastic experience: So glad I found Joe’s Pilates. Havva runs the studio and is always helping everyone and an excellent Pilates instructor. There are many classes to choose from and many teachers who are all v good. It’s the best Pilates.Studio I have ever been to and incredibly friendly Caroline K

Fantastic experience: I've been coming here for at least 6 months now and absolutely love it! I've definitely become stronger and my balance has improved. I usually do an 'All levels' class once a week but I'm trying to do an additional 'Intermediate' class when I can. The classes are small so you know you're going to get more individual attention and be corrected where needed. The studio is clean, pretty and peaceful and there's a lovely community feel. There's also lots of times slots available and quite a few different instructors to suit everyones needs.

Fantastic experience: Just love it! Equipment is clean and well maintained. Their instructors are very professional and experienced. I enjoy Zoe's class a lot and I like that she would adjust the exercise according to your levels.

Fantastic experience: I had the pleasure of attending Joe reformer Pilates for the last 4 months, and I must say, it has been an exceptional experience from start to finish. With only five people in the class, I felt like I received individualized instruction and guidance throughout the session. Instructors are attentive, knowledgeable, and truly invested in helping each participant improve their practice. One aspect that stood out to me was the variety of sessions available to choose from. Whether you're a beginner or a seasoned Pilates enthusiast, there is something for everyone. The flexibility in scheduling made it easy to find a time that worked for me, and I appreciated the studio's commitment to accommodating different preferences and schedules. Furthermore, the studio itself was impeccably clean, which added to the overall sense of professionalism and care. The equipment was well-maintained, and I felt comfortable and safe during the entire class. Overall, I would highly recommend this reformer Pilates studio to anyone looking for a personalized, high-quality experience. The small class size, attention to detail, variety of sessions, cleanliness, and helpful instructors truly set this studio apart. I left feeling rejuvenated, stronger, and eager to come back for more.

Fantastic experience: I finished the intro offer at Joe's Pilates and I am so looking forward to join their classes on weekends on a regular basis. I felt welcomed and I enjoyed both the classes and the cosy little studio atmosphere. I can recommend Joe's Pilates to anyone who would like to try reformer pilates as the beginner class suits everyone.

Fantastic experience: I've been doing Pilates Reformer classes for just over a year at this lovely, friendly studio in the middle of Twickenham. Havva presides over such a friendly environment and her and all the teachers push you to achieve your very best! I am stronger than ever and look forward to every session - I love being part of this local family.

Fantastic experience: This is a great place if you're looking for a focused and highly effective way of building core stability. My hips were out by what looked like a couple of centimetres and I was starting to display early signs of unstableness which have previously led to the miserable consequence of surgery. Since I have been going once a week my hips seem to have aligned and my stability has returned. The instructors are extremely considerate and aim to push you as much as you can safely go and that's the point...pilates isn't incense and dimmed lights - it's super hard work and targets your weak areas in subtle but highly effective ways - but it's so worth the pain and the price which is relatively high but I have been to all sorts of other classes and really, you get what you pay for - once a week for reinforcing my core is perfect.

Fantastic experience: I've been coming here weekly for around 6 months and can't recommend it enough, the perfect way to kick start my weekend :) I'm definitely a reluctant exerciser but these classes are perfect for motivating me and challenging me. The studio itself is great with a max of five people per class meaning you get the right amount of attention from the instructor making sure you're ok and doing the exercises properly. It's always clean and you can tell the machines and equipment are well maintained. The best thing about Joe's though is the people. Havva, the rest of the instructors and participants all make it a super friendly, supportive and fun environment. I've never enjoyed exercise this much!

Fantastic experience: My go-to pilates studio! Havva has done an amazing job curating a customer-focused environment! Friendly and fun! When I first begun pilates I was nervous and overwhelmed by the reformers but Nicky and Felicity made me feel at ease, helping me throughout the whole session. I now look forward to my pilates classes every week!

Fantastic experience: Absolutely adore sessions with Nicky. It's an expensive form of exercise to take up but Nicky makes it feel fun and playful whilst pushing your abilities and getting tangible results! I feel stronger and more flexible for sure.

Negative experience: I was greeted with the fake blond lady. I think she could be Turkish or Labanese. I found her a bit rude, unprofessional and pushy. I tried the place once but once was enough for me.

Fantastic experience: I have recently had the pleasure of experiencing Joe's Reformer Pilates classes, and I must say it exceeded all my expectations. From the moment I walked into the studio, I felt an inviting and energetic atmosphere that instantly made me excited for what lay ahead. Led by an exceptional instructor, Havva, this class left me feeling rejuvenated, stronger, and pleasantly surprised by the incredible attention to detail and safety. From the get-go, it was evident that Havva and her team have an extensive knowledge of the practice and a genuine passion for teaching. They make a concerted effort to create a positive and inclusive environment, where individuals of all fitness levels felt welcomed and supported. What truly stood out was their unwavering dedication to ensuring our positions were correct. Each class began with a thorough warm-up and a comprehensive explanation of the exercises to be performed. Throughout the sessions, they closely observe each participant to correct any misalignments or improper form, which not only enhanced the effectiveness of the workout but also minimized the risk of injury. I felt truly cared for as the instructor approached each correction with patience, clear communication, and a sincere desire to see us excel. The benefits of attending Joe's Reformer Pilates class were immense. Besides visibly improved strength and flexibility, I noticed an increased body awareness and a heightened mind-body connection. The carefully designed workout targeted every muscle group, leaving me with a sense of accomplishment and a pleasant feeling of endorphin release. The studio itself was immaculate, equipped with top-of-the-line reformer machines and an inviting ambiance that created a peaceful and serene atmosphere. The class sizes were kept small, ensuring each participant received ample attention, guidance, and room to move comfortably. Moreover, the timetable at Joe's Reformer Pilates offers a variety of class options to cater to different schedules. Whether you're a beginner or an experienced practitioner, you can find a suitable class that aligns with your fitness goals and commitments. In conclusion, I cannot speak highly enough of Joe's Reformer Pilates. The exceptional experience, knowledgeable instructors, personalised attention, and immense benefits make it a standout choice for anyone seeking a challenging yet rewarding workout. I highly recommend giving this class a try, and I assure you, you won't be disappointed!

Fantastic experience: Gavva is an amazing teacher and Joes Pilates is the best place locally for Pilates and healthy Juices I love going there and all teh instructers that I have had running classes are incredible Very high standard is set and very freindly

Fantastic experience: Havva is amazing and so kind! I’ve never done Pilates before this & Havva and Felicity have been incredible teaching me I love Joe’s Reformer Pilates

Fantastic experience: I've heard a lot about the benefits of reformer Pilates and was happy to see Joe's open up down the road from me! I was apprehensive as I don't do a lot of exercise and am generally stiff as an old board, but I am completely hooked and love every session!! They team make you feel really welcome and make sure that your level of ability is catered for with no fuss at all and always with lots of smiles. I feel stronger and more flexible already. I'm on my 13th class already and I given how good I feel, I'm working out how I can fit more classes into my week. Definitely recommend!

Fantastic experience: I started my introduction pilates package of three classes. First class was with Havva and I loved it, and second was with Zoe and I really enjoyed it too. It is so nice to have a Pilates studio in Twickenham with such a good teachers, they correct you and take the time to explain everything. You are an amazing team! The studio is super clean, smell amazing and they also do make fresh juices, my favourites are the Green juices. Thank you!

Fantastic experience: Havva has created a beautiful, peaceful shop/studio in Twickenham. She is a lovely, down-to-earth person, with a zest for life. I enjoy her delicious teas, which she makes personally, asking all the right questions to make the perfect cup, just for me. I am yet to try the pilates ....

Fantastic experience: Tried my first ever reformer pilates session at Joe's with Vicky Brown this morning having only ever tried matt pilates previously. Absolutely brilliant, my body feels amazing. Will be back!

Fantastic experience: Excellent small pilates studio with individual approach, great coffee and fresh juices are a bonus!

Fantastic experience: Joe's Reformer's Pilates is a welcoming and lovely studio. Their instructors are knowledgeable and able to adapt the exercises to ensure you get the best session! Havva is friendly owner and very encouraging in your development.

Fantastic experience: Havva has created such a beautiful and balanced space at Joe's Reformer Pilates. She is so lovely and welcoming - takes the time to know you and greets you personally. I have practiced pilates for nearly four years out of a private studio but am enjoying adding classes at Joe's. The schedule has a lot of options giving me more flexibility but I have primarily attended Zoe's classes. After an initial assessment class, Zoe challenges me each time and I get an incredible workout. I have purchased one of the their monthly packages and can't wait to see my progression.

Fantastic experience: I have nothing but praise for my experiences at Joe's, from the classes I have had so far with Abi, to the delicious smoothies and juices afterwards. Havva has been incredibly helpful and encouraging. They really deserve success.

Fantastic experience: The staff is really friendly and helpful. I have my hair done by Giuseppe, and I am always very happy. His competence in matters of colour and cut makes me always walk away very satisfied. And honestly, I am very hard to please.

Fantastic experience: Went to Joseph's in Twickenham for a ladies cut and blow dry. Was going for a fairly big change, but not entirely sure what I wanted. I told Joseph about my general requirements and he listened, gave me good advice and a brilliant haircut. I'm definitely planning to go back!

Fantastic experience: Fabulous hairdressers, highly recommend

Fantastic experience: Have been going for years here. I wouldn't have my hair cut anywhere else. To the point that I travel 100miles for a haircut here !!

Fantastic experience: Professional hair stylist

Fantastic experience: Great salon, great staff, and a great product range.

Negative experience: Went for a balayage, came out with minimal change and told I don't know what a balayage is. Having come in with my hair having been balayaged a year or so previously, my ends are one colour and about 8-10 inches of regrown roots are another. The lady who did my hair did not use the foils that she cut up (the stylist next to her ended up taking them for the lady he was working on) and just applied one colour to the roots and one colour to the ends. I'm sure she was just distracted and ended up making a mistake, however raising this with Joseph himself resulted in me being told that what she had done was a balayage and that it was done like that because my hair is curly. Having had 4 balayages previous to this, I can tell you that it was not. The result is very disappointing to say the least in that my hair looks the same, just a slightly different shade on the ends and roots (still 8-10 inches of regrowth with roots one single colour). I have emailed the salon to ask for a refund, and been told that they did not make a mistake but if I am not happy they can "add more colour". I have explained that they have not taken their mistake seriously and so I do not trust them. I have requested a charge back from my bank so I can go somewhere that hopefully knows what they are doing to have my hair done again. This place charges through the nose for these services, however they make mistakes and do not own up to them. In addition the lady who answered the phone on Saturday was extremely condescending stating that: "you are not the stylist and so you cannot say whether a balayage was done" effectively stating that it's only a mistake if they say so. Would not go here again and certainly do not recommend.

Fantastic experience: I've been going to Joseph for +8yrs. Him and his team are awesome! Highly recommend.

Fantastic experience: Joseph is fantastic and the best! I love my hair styling, colouring, perming, cup of tea/coffee, conversations, as always. I have been going to his salon for a few years and will continue to do so. Highly recommended. Kavita.

Fantastic experience: Joseph and his team are the best.

Positive experience: Good

Fantastic experience: Always leaving happy after visiting Joseph’s.My stylist Kristina always does great job with my hair and makes me look and feel irresistible

Positive experience: 2nd time I've visited Josephs for a gents dry cut. 1st time i had a really well done cut and was offered tea. However, on my 2nd visit i was less impressed with the servise. The haircut itself was not done well and rushed (finished in approx 15 mins). I repeatedly emphasised to be careful but still my hair was cut too short in the wrong places.

Fantastic experience: Great professional service, and a lovely haircut. I'm sure I'll be back.

Fantastic experience: SUCH A BRILLIANT PLACE. GOT A FULL HEAD OF HIGHLIGHTS AND WILL CONSTANTLY GO BACK FOR MY TOUCH UPS. SUPER IMPRESSED :D

Fantastic experience: I love this place, the BEST highlights. The staff was so nice and kind

Fantastic experience: Bu salondan mutlu çıkmamak mümkün değil...

Negative experience: Really don’t like to be negative about a business. Went to have my haircut and ended up asking for the whole lot to be shaved off, clippered off. The stylist was not confident and I could tell he had no confidence. He clippered the sides so high he couldn’t blend the top in, completely cropped the crown off! I said you’ll need to clipper the whole lot, luckily hair grows. I was angry at first but then I always try and see the good in people and didn’t want to make a bigger deal of it. Please if you’re a guy and want a very short clipper cut don’t go here unless you explain exactly what you want. Even when the stylist, guy washed my hair there was no head massage, shampoo was feeble pressure. Totally disappointed! Never again! ————————————————————————————————————————————————————————— Hi Joseph, Firstly, I find your response very defensive and unprofessional. I merely said that I used to be a hairdresser some 23 years ago. You state that you are a hairdressers, not a barbers? You do cut men’s hair don’t you? There is a price list and it’s states men’s haircuts? Why would you say such a thing that I came into your salon to cause an issue? There was no initial consultation before he washed my hair, don’t all hairdressers initially sit their client down and discuss the haircut before washing it? You obviously are not aware of the telephone conversation that I had with Zack before I visited your salon for the first time? I made it very clear that I was looking for a new stylist with good barbering skills, many hairdressers are trained in both. He made the appointment with himself. I simply asked for a No 2 on the sides with a no 1 round the edges and the top to be tidied up and blended in. He took the graduation so high that he couldn’t blend it in and he started panicking as he knew that he couldn’t blend it in properly. You kept looking over and your female stylist also kept walking past and looking. The graduation was so high that it was near my crown! I wasn’t rude and I believe that your two female clients at the time were laughing and I joined in, so please don’t lie and say that I caused an atmosphere in your salon. Looking at your feed back from other clients I’m not the only customer that has left your salon disappointed. Joseph, if I was such a bad person why I did I insist on paying something for Zack’s trouble as I felt some what embarrassed for him. I could have gone to the barbers and had all my hair shaved off for a fraction of what Zack charges.

Fantastic experience: Great hairdressers! Been coming here to get my hair cut by Joseph and Michelle for years!

Fantastic experience: The guys at Joseph were fantastic! They made me feel at home and did a great job; I'm really pleased with the results. Will definitely be going back soon.

Fantastic experience: Joseph was very informative. Rescued my hair condition and rectified my colour after another salon got the tone wrong. Took the time to discuss my options in depth and recommended the best products to me. So glad I took a chance on a this salon. Will definitely be going back next next my hair colour is due an update. looking at other client in there while o was there he does a fantastic blow out too. Thank you!!

Fantastic experience: THE ONLY PLACE YOU SHOULD GO ! ! ! As usual a fantastic experience..Fab haircut & gorgeous colour... Staff brilliant... Thank you Michelle & Charlotte x x

Fantastic experience: Best hairdresser in Twickenham

Negative experience: Had been before and style and highlights with Jay and Reka were good. I have been to both St Margarets (had Chris and his sister Zoe who were great stylists but left) and Twickenham. Was overcharged on one occasion as year ago. Experience on the whole is average although Jay did a good cut and highlights so I tried to go back to him. However am really annoyed saw a special offer for half a head of highlights and a cut and blow dry ending 3 Jan 2015 for £85. When I called to book was told they don't do this offer during Christmas week but will be available in the New Year! There was nothing in the 'offer' to say this offer wasn't available now so if I hadn't checked I would have booked in the knowledge that this was the cost and then told to pay about £50 more on the day. On complaining I was told it states in their "terms and conditions" that certain dates are excluded. I could find no such information on the special offer voucher. This is not the way to treat customers and I think may be a breach of trade descriptions. They have just lost a customer.