Information about Personal Bikefit
W14 8NZ, London
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Our comment from FitFit UK about Personal Bikefit:
Personal Bikefit, located in London, is renowned for providing exceptional bike fitting services tailored to cyclists of all levels. Many users have praised the professionalism and expertise of Spencer and his team, highlighting significant improvements in comfort, power output, and overall cycling experience after their sessions. Here are some key aspects that make Personal Bikefit a preferred choice:
- Expert Consultation: Spencer takes the time to understand each client's unique needs and goals, ensuring a personalized approach to bike fitting.
- High-Quality Service: Customers report a friendly and thorough experience, with attention to detail throughout the fitting process. Many have noted the excellent follow-up communication and care taken after their fittings.
- Affordable Options: Reviewers appreciate the fair pricing for services, regardless of their bike’s value.
- Improved Performance: Many cyclists have experienced noticeable enhancements in comfort and efficiency post-fit, allowing for better performance during rides.
While most feedback is overwhelmingly positive, there have been occasional concerns regarding responsiveness and service consistency. However, the vast majority of users have left feeling satisfied and eager to return for future assistance or bike upgrades. Whether you are a novice or an experienced cyclist, Personal Bikefit is a trustworthy destination to enhance your riding performance.
Services, Machines and Guided Classes
Personal Bikefit: Opinions
Fantastic experience: As a new cyclist, I had an excellent experience with Personnel Bikefit. Their service was highly professional from start to finish, and the difference they made to my bike setup was incredible. I actually found them by coincidence because they were the closest to me. What a find! I couldn’t be happier with the results. Highly recommended!
Fantastic experience: Fantastic experience, very friendly and courteous staff all around. Furthermore great at explaining the process and the choices made in dialling in the new setup. Finally happy to work with me on a relatively budget bike showing they are happy to provide the same service regardless of what bike you ride! Perfecto! *Edit* - managed to get out and about and the bike now feels much better than before. Certainly a noticeable improvement in average speed and comfort throught the rides.
Thanks so much for your kind review. It was a pleasure to see you !
Fantastic experience: Amazing service. Highly recommended.
Hey Henrik,
Thanks so much for the review. I'm happy we could get you sorted and back on the road. See you soon for your new road bike ! ;-)
Many Thanks
Spencer
Fantastic experience: Carlos and Spencer gave some great advice - very kind people working in the store and would definitely recommend for all bike needs!
Fantastic experience: Cannot recommend highly enough - the team is excellent
Hi William,
Thanks so much for your review . Enjoy life in NYC. We look forward to seeing you soon.
Big Thanks. Spencer
Fantastic experience: Spencer is the man!! He knows what he is talking about, very profesional and trying his best to achieve and find the sweet spot we are all looking for I am super happy with his set up and all informations given & setting up the bike including all mechanical changes etc … I cant complain!! Thank you again
Hey Vojta,
It was great working with you !! Glad we got you on the right size bike.
See you soon in next seasons Crits !! I want you on the team !
Big thanks
Spencer
Fantastic experience: I had an amazing experience buying my road bike here! Spencer is incredibly friendly and full of energy — he made the whole process feel easy and enjoyable. He walked me through lots of great options at different price points without ever pushing me to spend beyond my budget, which I really appreciated. The bike fit was very detailed and thorough and communication was excellent throughout. I left feeling confident and excited about my new bike! Highly recommend to anyone looking for not just a great bike, but also a genuinely great buying experience!
Thanks Mel. So happy that you're happy. You look great on the bike.
PS ... I have your new stem her when you have a mo.
Best
Spencer
Fantastic experience: Absolutely incredible service! Stopped by as an emergency because I punctured my rear tire and needed to get to uni quick. Super fast service and great, kind staff. Honestly, I came in expecting to pay a ridiculous fee for the sudden pit stop and just because it's in Kensington but the price was absolutely fair and respectable. Just great staff doing great work. So glad I stopped by because I'll definitely be coming back when my bike needs service again. :) Love you guys!
Fantastic experience: Cannot recommend highly enough! I've visited many shops for bike fitting but none come close. The shop itself is amazing and Spencer was very welcoming, professional and knowledgeable. He provided an unparalleled bike fitting experience with great attention to detail and great advice/best practices.
Fantastic experience: I dropped by Personal Bikefit by chance, I was out riding and my pedal was coming out of the crank. I didn't catch a name but they were incredibly helpful, they rethreaded the crank, put the pedal back in and had me on my way within 10 minutes. They were really friendly and you could tell by their set-up and just by chatting that they know their stuff - you're in good hands here!
Hey Nat, Really appreciate the review. I'm so happy we could get you back on the road.
See you soon.
Spencer
Negative experience: Mediocre service from Spencer. Please go to Sigma Sports instead.
I'm so sorry that you weren't happy. What was it that you were unhappy about so that I can improve the experience ?
Fantastic experience: Spencer and the team were the best. I had my bike fit a few months ago with them and still absolutely loving it. Spencer is an absolute perfectionist in the best way possible and took care with every detail to get my set up just right. I was also slightly concerned on booking that maybe my bike wasn’t nice enough for the service but I was made to feel super welcome. I couldn’t be happier now - the bike is perfect for me. I have seen my power and speed improve as well as experiencing no discomfort on long rides. I will for sure be back with my next bike!
Hey Louise ,
It was great seeing you. So happy you feel so good on the bike.
Big thanks
Spencer
Negative experience: I regret ever going to Personal Bike Fit. After my session, I had serious follow-up questions and concerns, all of which have been ignored. Spencer has not responded to a single email, message, or call without me calling the shop. No bio-mechanics check, no plan or follow up program to fix my fit. There are plenty of fitters who take their clients seriously. Personal Bike Fit is not one of them.
Hi William,
I'm so sorry we didnt match your expctations. This is the first one star review we've had. I'm so sorry to hear you're unhappy.
I thought we nailed the fitting when you left. Did I not reply to you and what to do with seat height after you changed pedals and shoes ?
Sorry again to hear.
Many thanks
Spencer
Negative experience: Big lier! Told me to come back later and didn't change inner tube, just pump up, in half hour was flat again! £20 was lost! When I back he want another £20 ! Disgusting dishonest don't trust him!
Hi Sofia, this Carlos from Personal Bikefit. Sorry to hear that and for all inconvenience it might have caused. When did you have it done? We weren't opened this weekend and that is not what we usually charge for a puncture repair. If you are completely sure you are talking to the right shop and we got this wrong, please pop by (290 Kensington High Street) and I will be happy to refund you.
Fantastic experience: I only popped in as my tyre was a bit soft yet got treated with maximum respect and professionalism. Impressed that they knew Koga-Miyata merger opened European market to Shimano and therefore Dutch caused us all to have Shimano components on our bikes :)
Fantastic experience: Highly recommend, very knowledgeable!
Fantastic experience: I punctured 2 miles down the road and not only did I forget my tyre levers but also didnt pack an actualy working innertube, after 40 minutes of trying to fix my puncture, 1 CO2 later all was lost, nothing worked, so im in trouble, google maps, where is there a bike shop, well Bike Fit is 10 mins away, damn I have to ask a bike fitter for help, well they are alot more than a bike fitter! its a full blown bike shop!! they are amazing, they helped me so much get back on track and to get home, pay these guys a visit for your bike fit, or a new bike or an inner tube! they have everything!! thank you guys!
Fantastic experience: Incredible service, holistic support and amazing selection of bikes to choose from.
Thanks so much Gabriel. We're so happy that YOU'RE happy. Enjoy your new Cinelli. Massive thanks !! We look forward to seeing you soon.
Fantastic experience: Extremely helpful!
Fantastic experience: If you’re into cycling and looking for the best in London, please read this before wasting your time and money anywhere else like I did. I’ve tried loads of shops and brands, hoping to find a fair price and a great experience, but no matter what, I always end up back with Spencer and Carlos at Personal Bike Fit. These guys are incredible, seriously the best at what they do. They’ve fixed two bike fits for me after other shops messed them up, and I bought my dream bike from Spencer. They’re honest, insanely knowledgeable, and just genuinely good people you can trust when you’re making a big investment in this sport. I can’t recommend them enough. I’m already scheming about saving up for my next bike with them. Thanks so much, Spencer and Carlos you’ve got a loyal customer for life!
Mate thats such a lovely review and we really appreciate it ! THANK SO MUCH . We ove working with you mate. Always fun positive energy when you're in. BIG THANKS
Fantastic experience: Went there because my crank arm threads had been stripped, Spencer took care of that in no time. I ended up walking out of the store with new bike pedals and shoes, and a wonderful chat! Thank you
Hey Afonso, thanks for write a review for us. Hope you enjoy to ride with the new pedals and the new DMT shoes! Spencer
Fantastic experience: Visiting from NZ. Called in when I saw the shop. Staff knew I wasn’t looking for a cycle and yet spent time explaining the wonderful speed machines they had. Even interested in my broken arsed, old racing stories! Great shop, great staff… well done you guys.
Hey Grant. Thanks so much for taking time to write a review. Great to see you in the store, we hope see you soon. Spencer.
Fantastic experience: Bicycles are essential for daily life in the UK. As I ride mine every day, some issues inevitably arise. My folding bike stopped folding, so I came here for advice. They fixed the lever in no time! The team here are true professionals! Thank you so much for your help yesterday. I’m really happy to have found a bike shop nearby that I can rely on.
Fantastic experience: Really excellent bike fit appointment with Spencer. Lots of care, attention to detail and personalised approach - he is the guy for bike fits in London. If you want to take your cycling to the next level or are just interested in a bike fit I can only recommend. I increased my performance and comfort immediately. It was also just a pleasant and great experience due to Spencer's hospitality and passion for cycling!
Great to hear that from you James! Now you are flying on the road. Hope see you soon on the road.
Fantastic experience: What a great experience with Spencer. Done my bike fit, checked my posture off the bike and advised me on improving my unbalanced riding and posture. All done with plenty of good chat and brilliant professional explanations, advice and tips on improving my cycling activity. Thanks a lot to Spencer and his team. I had my bike fit result sheet done and delivered professionally in real-time straight to my email address, something not everyone does.
Fantastic experience: I popped into Personal Bike Fit; to ask Spencer for some advice regarding attaching a quick release to a solid axel wheel. Spencer supplied me with a quick-release rear axel free of charge on the spot.
Fantastic experience: I give you my rewue 5 star's enjoy and thank you for the service
Fantastic experience: This was my first bike fit and Spencer made it a very enjoyable and positive experience. Spencer is a super nice guy and really knows his stuff and helped significantly improve my fit on the bike. You won’t regret booking!
Fantastic experience: I had reached out to Spencer for a bike fit in January. After seeing the show room and gym, I decided to book 10 personal training sessions with Spencer to improve my efficiency and power on the bike. This has been by far the best investment I have made to my cycling - I have been blown away by the passion and energy Spencer brings to every session (even at 6am!!!) alongside a significant improvement to my efficiency and power output. Half way through my sessions I had an ironman 70.3 where I PB'd the bike by 25 minutes on a course with rolling hills - this is the impact Spencer can have. My last session, we completed an FTP test where I saw an increase from 309 to 354 watts. I cannot recommend the services enough - I will definitely be back! Thank you Spencer and team!
Thanks mate for the amazing review. You are an absolurte legend !!! Legend title not to be taken lightly !! 1 million % effort EVERY step of the way !! Amazing worke mate . Crits next > BOOOOMMM
Fantastic experience: I had a great experience with Spencer getting my first bike fit. I was initially quite sceptical that the fit would make a difference to my riding but can confidently say that it feels like a different bike now - so much more comfortable and I'm no longer experiencing discomfort. I wouldn't hesitate to go back again!
Hey Tom. It was great to see you. Thanks so much for taking time to write a review. SOO happy to hear you're feeling so good on the bike. Hope to see you out on the road.
Big thanks
Spencer
Fantastic experience: Really happy with my bike & the level of experience and expertise from the guys at personal bike fit. I’m preparing to undertake my first Ironman & it’s very overwhelming having to absorb some much information, thankfully I’ve been able to rely on personal bike fit, and am very happy with my bike and service.
James,
So good to have you on board and get you sorted. We're here for any help you need .
Big thanks
Spencer
Fantastic experience: I want to express my sincere thanks to the wonderful team at Personal Bike Fit for taking such great care of my handcycle and wheelchair. Carlos is a super knowledgeable, he always figures out and fixes any issues, while Spencer is simply amazing with his bike knowledge and super duper friendly personality. I know Spencer is there to help whenever I need it. I really enjoy my strength sessions with Spencer; he's not just a pro at finding the best ways to optimise your body’s performance, but also incredibly motivating. He pushes me to get stronger and better during every session. He's full of inspiration and always finds smart ways to improve my strength and boost my performance on the bike. I am super lucky to be able to train with him. If I could, I'd give Personal Bike Fit a perfect 10-star rating!
We love youi Marina and are sooooooooo proud of you and love working with you !
Fantastic experience: Fantastic experience with Spencer. Incredibly knowledgeable and provided an incredible service. Never felt better on the bike!
BOOOOOm !!!! So good to hear mate. See you soon .
Fantastic experience: Would never imagine a bike fitting could be such an amazing experience! Spencer is so knowledge and goes beyond explaining step by step (at the same time he changes your position on the bike) the reason why those changes are made in a friendly way that you can understand! You can feel the passion for cycling as soon as you cross the door, and you confirm that passion later on. 100% recommended.
Fantastic experience: Excellent service and really nice friendly staff. Will definitely use them again (amazing bikes hanging on the wall too).
Fantastic experience: Brilliant!! Whilst my bike fit wasn’t terrible to begin with, with a few genius adjustments it feels like I’m riding a totally new bike and power output/speed are now hugely improved. Spencer was incredibly knowledgeable, personable and encouraging, and the whole experience was top quality. He also gave me some really useful tips for pedal stroke technique. I’ve just started doing some racing and I’m now buzzing to do more with the new fit. Thank you, Spencer!!
Fantastic experience: I had a bikefit with Spencer. I cant believe that it is more powerful and comfortable with the new position. I wish that I had done this couple months ago.Thank you and all the best. Yohanes
Fantastic experience: Spencer was fantastic! Extremely kind and patient, happy to explain and answer any questions I had. He made me feel extremely welcome and like I belong despite my lack of club / extensive cycling experience. I have and will continue heartily recommend him!
Miguel !! Thanks so much for taking time to leave a review. It was so great to see you. I look forward to seeing you soon. Big thanks. Spencer
Fantastic experience: Highly recommend bike fit with Spencer as a female rider & triathlete, never been so comfortable on my bike! The biggest difference I’ve noticed is how well positioned my seat is now. Women’s specific saddles/positions are hard to get right and this is the first time I’ve felt super comfortable over long rides (also wasn’t at all awkward to discuss this with Spencer!). Adjustments to handlebars/headset/aero bars also really improved my riding position and ability to ride on the drops. Bike felt like a speed demon on my next race, my saddle didn’t even cross my mind. Overall, great experience, great results, thanks Spencer!
Fantastic experience: Excellent service and friendly staff! Just started road cycling and started to suffer from a stiff/painful neck after a few hours in the saddle. The bike fit completely changed my riding experience. Would recommend to anyone trying to improve comfort and performance.
Thanks so much for the review Joel. Really appreciated. See you soon. Spencer
Fantastic experience: The most cost effective way to boost your power output! Really good experience, Spencer really took his time to make sure everything was right. It felt like a new bike post session and I gained a 15%+ increase in power post bike fit. I went from averaging 145 watts on a normal session to 170, and There was a minor issue with the bike fit dimensions sheet, but Spencer booked me in again to rectify free of charge. He couldn't have been more helpful. Would definitely recommend!
Fantastic experience: Second bikefit with Spencer - both have completely changed my comfort and performance on the bike. Can't recommend enough
Fantastic experience: One word: Transformational. Spencer and his team are first-class. There are plenty of outfits who use technical jargon to try and differentiate their service. Here's a technology you cannot buy: excellent customer service, a charming personality, and a commitment and love of cycling. As a cherry on top, I'm speechless on the improvement in my comfort and cycling ability by booking a bicycle fitting. I'm only inclined to give 5 stars to businesses that hit all the marks both in product but also in service. That was easy in this case.
Jean Michel ! Thats a really fabulous review and we really thank you for taking time to do it. It was a real plesaure working with you. Im sure we'll see you soon. Big Thanks . Spencer.
Fantastic experience: Super staff, they helped me get what I was looking for, and got me a free bolt for my seat post, thank you guys!
Fantastic experience: Absolutely amazing experience with Spencer. Would give it 6 stars if I could! Went in with very little knowledge of bikes and little confidence. Spencer took time to explain everything and make sure the bike fit as well as it could to my frame. Before the fit my ftp was around 230 and only a few days after the fit it shot up to 276… couldn’t ask for better. If you’re on the fence about going, I promise you won’t regret it! Went a 2nd time in July and Spencer's service was once again spectacular. You can tell he really cares about his clients and I personally could not ask for more.
Fantastic experience: Can't recommend enough - Spencer is an expert at his craft and manages to blend an expertise in biomechanics with the an understanding of the athlete and context. He's also an exceptional conversationalist and makes the bike fittings a pleasure!
Fantastic experience: The best ! In love with my bikes
Fantastic experience: Did my bike fit with Spencer couple weeks back. Spencer took all the time in the world to get to know my cycling habits, my goals and so on. He explained the whole process in a very aticulate maneer from riding position to technical components. I can only recommend his work!
Fantastic experience: I dropped by for a quick fix of my bike and the team were really charming and helpful.
Fantastic experience: My experience with Spencer at Personal Bike Fit was enthusiastic, educational and encouraging. The bike was superb and he never hesitated to share his knowledge which I hugely appreciated. When it came to making a decision on what bike I should get his guidance was superb and I’m more than happy with my Basso Venta. Through interacting with him in person only 3 times and through email I feel like I was treated with care and respect. If you’re thinking getting into cycling I encourage you to check this place out and get fitted for a bike. You will gain some knowledge about the sport, increase your confidence and feel that enthusiasm for cycling.
kamal ! Thanks sooo much for taking time to write a review. Its super appreciated. Was such a pleasure to get you on the road in the UK. Whatever you need we're here to help. But I'll see you soon for those new carbon wheels !! LOL
Big thanks. Spencer
Fantastic experience: Spencer's enthusiasm for bikes and cycling is matched by his skill and vast knowledge. In three hours he worked solidly to adapt the bike I have been riding for a year to my body and riding style. The result has been astonishing. He helped me to become more aware of my body while riding and some of the niggling aches and stresses after a long ride are now history. This bike fit was worth every penny I paid - and more. This is the best bit of bike help I have had since being taught to ride a bike as a child, many decades ago. Anyone spending money on a bike should seriosuly consider getting Spencer to fit the bike to their unique needs. My bike now truly feels like an extension of my body.
Hey George , thanks so much for taking time to review . It was such a pleasure working with you . See you soon for the new race focused bike
Many thanks . Spencer
Fantastic experience: Went in briefly today to ask for help fixing my chain, the owner was very nice and did the job in seconds. Would definitely visit again.
Fantastic experience: I was in such pain before I came to see Bikefit. Spencer was so nice and got it immediately. I also got some really simple tips and small postural alterations which have made a massive difference to my power efficiency. I would definitely recommend for anyone experiencing discomfort or wanting to achieve more for themselves.
Hi Zoe !!!! Thanks so much for taking time to leave a review. Im soooooo happy you were pain free all the way to Amsterdam. You were making me in pain watching you on that old saddle ! See you soon ! Big thanks. Spencer
Fantastic experience: Spencer is very knowledgeable and provides brilliant customer experience - major overall riding improvements post fitting. He also kindly suggested some nice adjustments to body positions. Very pleased with service and outcome. Thanks Spencer
Fantastic experience: Fully recommend! I recently had a full bike fit with Spencer who owns Personal Bikefit and it was great. Spencer is high energy and really easy to get on with. He is an established cyclist himself and clearly knows his subject. Spencer took the time to learn about my past experience and future goals without making it feel like an interview. He explained every little tweak we made on the bike and we worked together to decide on whether it was an improvement. Spencer recognises that you can't definitively conclude whether each tweak is positive while you're on the turbo trainer and sent me away for a big weekend ride, fitting me in for another 1.5 hours of tweaks on Monday morning. This was perfect as I could give feedback on what worked well and what could be better. We spent 4.5 hours together in total and it never felt rushed or burdened, despite Spencer being in high demand. Overall, I feel more aero, my pedal stroke feels more engaged and efficient and I feel more knowledgeable about my bike position. If you're thinking about it, I fully recommend it. You spend so much time on the bike, it really pays to make these adjustments both for your performance and posture health.
Hey Rich !!
So happy that we nailed it and you feel so good on the bike. Was a real pleasure to work with you. Thanks for taking time to leave a review. It's really appreciated. See you soon.
Big thanks. Spencer.
Fantastic experience: Normally not one to write reviews but this one calls for it. I’ve waited 30 days since my bike fit to write this and can say the quality of Spencer’s work show in the results. Knee pain solved, and the fit experience itself was phenomenal. Strongly recommend!
Morning Greg !
I'm soooo pleased yoou're happy and really appreciate you taking time to leave a review. I look forward to seeing you soon in the new shop ! So close now !!
Big Thanks
Spencer
Fantastic experience: I am a novice bike rider but decided on riding an Iron man in August in Estonia. I'd heard about Personal Bike fit from a friend and visiting Spencer (the owner) and Mia his apprentice was the best decision I made to prepare myself and my bike for the race. I had a bike fitting and didn't realise the positive impact it would have on my riding ability. Spencer is incredibly knowledgable on bikes and how a rider should feel and fit on a bike that I am now so prepared and confident for the race next week. Thank you Spencer and Mia.
Matt,it was an absolute pleasure working with you. Go smash the IM and let us know how it went. See you very soon. Thanks for leaving a review. Its very much appreciated.
Fantastic experience: I walked in and met Spencer and inquired about renting a bike and he took the time to explain to me The bicycle renting process in London. By the way, Spencer will likely be renting higher end and more reliable bikes from his shop soon.. But I was very impressed with his professionalism and the time he took to talk to me and help me as I am a dorky American tourist visiting London for the first time
Hey John, Appreciate you taking time tio write a review. Really appreciated, I hope you manged to rent a bike okay. Safe travels and thanks
Fantastic experience: If you need any help with your bike fit Spencer is your MAN. I wouldn’t go anywhere else as Spencer took the time to understand my needs and to fit perfectly my bike . I totally recommend him.
Hey Christophe,
So great to see you and get you ready for your BIG BIG TRIp. Looking forward to seeing you soon. Big thanks Spencer
Fantastic experience: I've been to Personal Bikefit for a fitting, and went back again to have some work done on my bike with full confidence *stem*ming from my initial experience with Spencer (dreadful pun intended). Incredibly attentive, thorough, knowledgeable and skilled in all that he does. Possibly the best customer care/service I've experienced, and coupled with the quality of the different work I've gone in for, I cannot recommend PB and Spencer enough. This will most definitely be my go-to bike stop henceforth.
Hey Brendan,
Thanks soooo much for taking time out to write a review. We're SUPER happy that YOU"RE happy . See you soon mate.
Big Thanks
Fantastic experience: I bought a Colnago 64. Spencer, the owner has been super useful to guide me. His experience is unbelievable and you feel treated as a special client with him. The preparation of the bike was done to perfection: measurements, way of biking, suggestions on the positions. In brief: a superlative experience. Well done Spencer. We will come back.
It was pleasure working with you Roberto. Looking forward to seeing you soon . Big Thanks for taking time to share your experience.
Fantastic experience: Thanks Spencer for an excellent bike fit. I have just completed the Fred Whitton Challenge with my new set up and the bike was set up perfectly. Truly Spencer’s professionalism, knowledge, understanding and top tips were beneficial and inspiring. Worth every £ ! Thanks a lot !
Ian ! Super happy that you're so pleased with your fit. Good work on your time at the Whitton too !!! Good work and see you soon at the new shop.
Fantastic experience: Honestly I have no words for how good Spencer is at totally transforming your ride. I thought my bike was 'great'....until Spencer got his hands on it, when it became 'Unbelievable'! And that was with minimal change of parts. Spent around 4 hours with Spencer across two sessions, riding it, having him record how I ride, and make 100s of adjustments all over the bike. We only changed the rear gear cassette to a completely new Shimano Ultegra set with gearing better suited to my riding, and the front handle bar stem. To say you are in a safe pair of hands would be an understatement. Months later I had a slight issue (which prompted me to do this review today) with my rear mech hanger being slightly bent. Took it in to Spencer, and treating me like a valued customer as he does all his customers, took the bike for a ride, popped the bike on a stand, bent the mech back and recalibrated the entire electronic gear system (I have an ultegra Di2).....and then promptly didn't charge me a penny for the privilege. Skilled, Professional, Expert, Friendly.....Thank you so much Spencer, I'm a customer for life!
Fantastic experience: This guy is a super star! I try different bike shop but this one is a top one!very professional well recommended!
Fantastic experience: I rarely leave reviews, but I couldn’t ignore the amazing experience I have had at Personal Bikefit. I have recently bought here my first road bike (Basso Venta) and Spencer was so great during the whole process, starting from my enquiry by email, the initial bike set up, until collection of my new bike. Also, being a first rider on this type of bike, he gave me so many tips which helped me right away to get confident on it. Thanks Spencer!
Hey Piergiorgio,
I'm SUPER happy that you're happy. You looked so great on the bike Thanks so much for taking time to write a review. See you in a few weeks for the first service. I look forward to seeing you then. Big Thanks !!
Fantastic experience: My bike fit with Spencer was outstanding and I really felt the benefit of his expertise, patience and encouragement all the way through. No detail was too small and it was as if he was on the bike with me. It was such an enjoyable, worthwhile experience and the result has transformed my ride - thank you Spencer!
Mike I'm so happy that you feel great on the bike as I feel I might have bullied you into a little !! I was sure that you would benefit and I'm super happy that you looked sooooo good on the bike after and can feel the benefit on the road. Really enjoyed the session. See you soon. Big Thanks. Spencer
Fantastic experience: I visited Spencer for a bike fitting. I ride several 1000s miles per year, my last bike fitting was done several years ago and since then I changed bikes more than once. Over the past couple of years I started developing some minor aches during long rides and decided a new professional fitting was due. Spencer was very helpful, we spent a full 3 hours looking at all details from cleats, insoles, to position of saddle, handlebar, brake levers. We adjusted several settings to look for my optimal/ natural position. The result felt good already in the shop, but the test of truth was when I started doing long ride on the road with my fitted bike. My burning in the left foot didn’t show up anymore, as well as the tension in the neck and shoulder (I also made few new PB as well :). It was also a pleasure talking about cycling in general during the session. Thank you Spencer. I definitely recommend it if you are looking for a professional bike fitting in a friendly environment.
Thank you so much Lorenzo. It was great seeing you. So happy you felt good on the ride today. Lets rock Tour of Flanders together in 2022 !!
Fantastic experience: The staff were super friendly and professional in helping me quickly fix my kick scooter on my way to uni. Thank you for the help! I haven't had a journey this smooth in ages : )
Fantastic experience: Spencer is extremely knowledgeable and experienced in bike fitting along with expertise in biomechanics when riding your bike. Before my bike fit I was struggling with backache towards the end of long rides and wasn’t pushing as much power as I would like. After my fit my position on the bike is much more comfortable, faster and no more backaches after long rides!
So good to hear Tom. Really enjoyed working with you. Lets get ready for the Tour of flanders next year !!
Fantastic experience: I went to Personal Bikefit for a fitting prior to cycling the NC500 in Scotland at the end of August. Spencer really knows his stuff and takes the time to understand what is going on with your fit, your previous issues, and ultimately offers solutions. I was really impressed by his insistence on coming back with any issues - Spencer really cares about getting it right for you. It's a great value service that I'd highly recommend!
Thanks so much Sam. Super happy we got you sorted.
Fantastic experience: Very very knowledgeable and extremely helpful! also a beautiful shop and gym
Thanks Matin, Glad we could help !!
Fantastic experience: I had an excellent and very comprehensive bikefit with Spencer. He reviewed my current bike and riding position and made essential changes to improve performance and fix a hip pain problem. I did 75 miles round the Surrey hills the day after and my average speed was noticeably improved with no more pain, so I am happy with the result. Compared to the price of new bike kit this was a great value upgrade!
Thanks for the feedback Max. So happy to see that we sorted the hip issue. Many Thanks. Spencer
Fantastic experience: Working with Spencer has been a pleasure. He is very passionate, thorough and knowledgeable. Not only did he improve my posture but he also gave me tips to optimise my cycling. I've done 130km since the bike fit and need to get used to it but I can already feel more efficient and engaged with the bike. This gives me a lot of confidence for my upcoming LEJOG challenge. The service was very professional and would highly recommend them if you want a bike fit in central London
Thanks so much Pascal. Hope LEJOG went well. See you soon !
Fantastic experience: Did my bike fitting with Spencer, could not have been more happier with the service and professionalism. Took his time, paid attention to every single detail, took in my inputs and injury past, and tweaked the bike until the fit was absolutely perfect. Will continue to stick with him going forward, and highly recommend to anyone regardless of their skill level!
TK !! Thanks so much mate. Really enjoyed our fitting together. Good work !!
Fantastic experience: Great service! Very professional!
Fantastic experience: Serious attention to detail and very interactive fitting service. I'm training for a triathlon and taking the bike set-up more seriously. Found the 2.5 hour fitting session a real crash course in bio mechanics and harnessing power through better configuration. Spencer is experienced and passionate about what he does and that makes all the difference. Recommend very highly.
Thanks Richard, Hopr the training is going okay. Hope to see you soon. Big thanks. Spencer.
Fantastic experience: Spencer is an incredibly knowledgabe guy and has really looked after me. He gets things done quickly and he is obsessed with the details. The fitting made a huge difference to me, basically having ridden in a wrong position for 20 years. Spencer fixed it all in two hours! Highly recommended.
Good work Gerhard. Hope all going well. Big thanks for your review.
Fantastic experience: Had a bike fit with Spencer to solve some knee pain issues I was having with my new bike. Spencer was great - not only did he fix my position on the bike, but explained exactly what he was doing & why. He also followed up very promptly to check in and see how the changes impacted. Really friendly guy and would 100% recommend to anyone who is looking to get comfortable riding.
Fantastic experience: I left my bike for service this morning and by 4:40pm it was ready for pickup. Spencer and his team did a terrific job in cleaning, replacing tubes, beak and gear inner cables on my 15 year old bike. I have never seen my bike so clean not felt so responsive! I highly recommend this bike shop if you are in the Kensington area.
Fantastic experience: I definitely recommend this place to anyone who is looking for gorgeous road bikes. Spencer is the man who is super friendly and helpful. There will not be a dull moment with him, from discussing purchase options to doing a fit and setting up the bike. Really lucky to have found this place as I would say that I ended up being a very happy customer! Thank you, Spencer!
Thanks Donald !! I'm so happy you're happy. Those basso bikes are the best ! See you soon .
Fantastic experience: Fantastic workshop - they were officially closed but helped me out this morning with a spare tube and track pump when i got a puncture on the way to work....would recommend
Glad we could help. Hope you got to Old Street okay !
Fantastic experience: Fantastic experience getting my bikefit done with Spencer. Spencer was very knowledgeable and thorough during the fit, with high precision and focusing on small details and explaining every step along the whole process. I learnt alot from him and definitely felt the improvement after the fit with better power output and less fatigue while riding long distances. I would highly recommend PB for a bikefit.
Fantastic experience: Have been returning to Spencer for 6 years now and after trying most of the other bike fitters in London can easily say that he is consistently the guy who solves the problem and makes you faster.
Fantastic experience: It was an absolute pleasure setting up my bike with Spencer. Very highly skilled and a fantastic guy. He coached me the whole way through the experience, giving me helpful tips on how we want to be positioned on the bike and more importantly why. I can't recommend him enough. An absolute must for anyone that is serious on their cycling or doesn't want to do any long term damage to their body.
Fantastic experience: If you don't have time to read my long review - this is the place. If you've ended up here, you are here for a reason and there is no one better than Spencer, and no place better than Personal Bike Fit. Now for the long version....I'm relatively new to cycling. Been biking for a lot of my life, but never with any instruction or purpose other than to have fun. In the current pandemic/covid situation I realised I was getting very few 'steps' in per day and remembered my enjoyment cycling and decided to buy a great bike. I found the exact bike I wanted, however due to the global shortage with bicycles I had to purchase online without a proper fitting. After doing a ton of research I decided to enlist Spencer and Personal BikeFit to help me out. Having moved from the states, without much other than what I could carry - I needed some guidance.I Spencer helped me out a ton! He understood my needs and fit the bike perfectly for me. He gave me a few posture and coaching tips as well. He made sure I had all my questions answered before I left the store. Since our visit I am riding more much more comfortably and noticing the difference big time! Additionally he helped me choose shoes that fit beyond perfectly as well. Any items I asked about that he didn't have in store he not only made excellent recommendations, but emailed me the links where I could by them. Spencer's professionalism and most of all his contagious enthusiasm was evident throughout the 3 hours I spent with him. I honestly cannot recommend Spencer and Personal BikeFit enough!!
Fantastic experience: Wonderful service from super friendly staff. Helped me out when I had some issues with my chain continuing to come off due to too much slack, it was tightened free of charge :)
Fantastic experience: After reviewing various bike fitters in London I decided to use Personal Bikefit.com. I sent and email about arranging an appointment and after a few few emails back and forth a booked an appointment a couple weeks later on 20th June. This was a bit of a blind booking and I had no idea what to expect. I personally feel there are two aspects to a bike fit. One is the the experience and the other is the result of the fit itself. The experience: When I turned up Spencer met me at the door. The studio was spacious, clean and a nice space. Spencer spent some time understanding my requirements, my medical/injury history and what I am looking for from the fit. He then systematically moved across the different aspects of my fit. At all points explaining the reason for the changes and how the changes engage different muscle groups or how the change will effect my comfort on the bike. At the end of the fit I had a few shims in my shoes, saddle lowered and a much longer stem than I expected. I was comfortable will all changes made and the reasons for the changes. At no point did I feel that Spencer was trying to sell to me and the price for the parts I required where reasonable. The results: I have now been out for a few rides since my fit. I can notice that I am engaging more muscles in my legs which will take a little time to strengthen up but even with the fatigue in these muscle groups I am around half a mph quicker than before. I think I’m a few weeks this will increase. I have noticed a significant improvement in comfort and the bike has become much better to handle with an unexpected reduction in road buzz. Conclusion: I would highly recommend Personal Bikefit.com and Spencer. I have the results I wanted in respect of the fit and I enjoyed the whole process
Fantastic experience: Skilled, experienced, professional, friendly. Im hoping to see in the future again. Thank you Spencer.
Fantastic experience: Set up my new bike for me at relatively short notice, despite being extremely busy during this current lockdown. Couldn't be happier with the service. Couldn't recommend highly enough.
Fantastic experience: Serviced my road bike there. Got it back as good as new. Very good price for the great quality
Fantastic experience: Spencer is a great guy; reliable, honest and highly skilled!
Fantastic experience: After many bike fits at different places, Spencer's is by far the best.
Fantastic experience: Anyone who has never heard of getting fitting to there bike i would strongly suggest that you would.And Spencer is the man to go to see for this.It sorted out my back problems and also increased my over all performance and sustainability on my bike for long distance.Lovely studio set up and the one to one was tops.
Fantastic experience: Great service and friendly staff. I had a broken chain and was helped immediately by nice gentleman. Highly recommended.
Fantastic experience: Super helpful, kind and professional. I'll be going back!
Fantastic experience: My bike chain broke on the way to work and this was the only place that could do repairs early in the morning. The owner managed to do a quick repair that got me to work and ordered a new chain for the next day and managed to fit in a repair the same day. Excellent service at a good price, would highly recommend.
Fantastic experience: Super helpful staff, keen on throwing in free goodies.
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