Fitness Express

Negative experience: Terrible customer service. Lacking absolutely any common sense.

Positive experience: Gym located inside the Copthorne Hotel Slough - Windsor. As a guest of the hotel you can get a card with 6 entries for the price of £15. There is also a sauna and a swimming pool inside although I have never personally tried them so I cannot give an opinion. As for the gym, I can say that it is very small and the amount of equipment available is a bit limited as are the weights which may not be enough for a person who has been lifting weights for years. Since there is little space available, they had to opt for multifunctional machines that allow you to do a bit of everything but nothing in the optimal way. The staff at the reception is welcoming but I have rarely seen them walking around inside the gym, but they spend most of their time on the phone or in the office. Finally, I would recommend this place if you are a resident of the hotel and want to keep active during your stay but I would not recommend it to those who live in Slough: there are certainly better equipped places around. Palestra situata all'interno del Copthorne Hotel Slough - Windsor. Essendo un ospite dell'hotel è possibile ottenere una tessera con 6 ingressi al prezzo di 15£. Sono presenti al suo interno anche una sauna ed una piscina anche se personalmente non le ho mai provate perciò non posso dare un giudizio. Per quanto riguarda la palestra invece posso dire che è molto piccola e la quantità di attrezzatura disponibile è un po' scarsa così come sono scarsi i pesi a disposizione che possono risultare non sufficienti per una persona che solleva pesi da anni. Essendo poco lo spazio a disposizione si è dovuto optare per macchinari multifunzione che ti permettono di fare un po' tutto ma nulla nel mondo ottimale. Il personale alla reception è accogliente ma raramente li ho visti girare all'interno della palestra, bensì passano la maggior parte del tempo al telefono o nell'ufficio. Mi sento infine di consigliare questo luogo se siete residenti dell'hotel e volete tenervi attivi durante la permanenza ma lo sconsiglio invece a chi vive a Slough: sicuramente ci sono locali meglio attrezzati in giro.

Negative experience: Our family have been members for a few years now. Me and my partner first and later our young daughter. The gym staff are brilliant, very friendly. Unfortunately the facilities are not very well maintained by the hotel. Every few months the gym closes for maintenance for days, no membership reimbursement and still the issues with the facilities like the sauna are not addressed. Today I have just learned the stinking steam room is out of service. Stinking because all you can smell is the drain when you enter. The cleanliness of the place is very poor, especially after busy half terms. Complaints emails falling on deaf ears and I'm still paying full membership for half a gym. Very disappointing, time to look elsewhere for a gym that respects its members and what's to uphold their company's reputation.

Negative experience: It is a very dated place... management don't care at all... went for one day to give it a test.... shocking. It is so dirty and fitly no rules apply at the swimming pool I am surprised Copthorne tolerates it

Fantastic experience: The motto is "No pain no gain" It's different when you commit to training,and very different if you don't at all. Discipline and focus is achieved when the determination is balanced

Negative experience: Disrespect

Negative experience: I checked pictures and price, all good. Signed up. Went there and I could hot believe how filthy this place is. I went to men’s changing room and I was speechless. How could something looking so good at pictures be so disgusting in reality

Positive experience: Nice place to do exercise. Supporting staff,Good communication and customers service skills. Only Members allow

Fantastic experience: Good

Negative experience: Dirty changing room

Negative experience: Half of the machimes dosent even work.same with steam room its broken all the time.

Positive experience: Good food , Cheap price ..