PureGym London Palmers Green

Fantastic experience: Updated comment 3rd time. Staff are amazing. They actually respond to customers request or demands. Friendly atmosphere, supporting gym staff. For small local gym 5/5

Negative experience: The machines are nice and new. The people working there are overly friendly, talk too much and very unprofessional.

Negative experience: Cons: Air con doesn’t work, the gym is extremely hot most of the times. It’s really small so gets busy quite quickly and equipment is very close together Pro’s: The staff are really friendly and the location is great for me

Negative experience: Pros: staff that are at the gym are friendly and create a friendly, familiar atmosphere Cons: gym is quite busy unless you go during work hours. The classes held at 7/8am takes up the back part of the gym so can’t do warm ups / free weights. After 5, it hits peak hours so it’s really only good if you don’t have a 9-5. I can’t be paying £30 per month and not be able to do proper workouts unless I go during work hours. The gym also smells badly closer to the bathrooms and in the weight area sometimes which is likely a building issue. That said, the customers themselves leave the toilets in a terrible state and do not put weights back or offload machines. Overall would not recommend.

Fantastic experience: Well equipped gym. Is particularly busy Monday evenings, otherwise OK and equipment available without a queue

Negative experience: Very small gym, not enough space for all the people. Toilets are most of the time either out of order or in a very bad condition, generally smells. Not enough lockers. Quite expensive if you compare with other pure gym in other areas, cheaper and better.

Positive experience: Hi, It was ok but I couldn’t get in with my scan code yesterday I had punch my number into the machine by the gates. Not enough bikes were available only one available. Not enough Zumba or dance classes, you have to pay a £4 fee on top of your membership for the Zumba or dance classes which has gone up £1 from £3 to £4. Overall friendly members are helpful, only one person at reception as member of staff. Not enough lockers only a few.

Positive experience: All the basic fundamentals, but could use a wider range of machines. A good dj, and the downside is no mobile connection or WiFi once inside.

Positive experience: Its tiny, okay off peak hours, but the toilets are nearly always locked by the cleaner and the PTs are obnoxiously loud with their clients, you can hear them from the other side of the gym and its distracting.

Fantastic experience: One of the best PureGyms around; relatively new machines.

Positive experience: Not the best gym in the area but not the worst either. If you go early in the morning pack some toilet paper with you as you might not find any, in all 4 toilets. The water pressure is not great should you wish to wash medium/long hair. No cleaning spray or paper which you can use to wipe down the equipment after use. Most times the toilets smell of urine and there is toilet paper on the floor as the rubbish bin is not emptied frequently or not big enough. The smell could be resolved some smelly spray, and maybe add bigger bins The PT’s are profesional and friendly -only 5* worth giving.

Negative experience: It smelt so bad today I had to leave half way through my workout. There’s no windows no air con I don’t know how this place passed their health and safety regulations. Machines are very limited, there’s no sanitary stations and the toilets always seem to be out of service! Quite greedy charging almost £30 a month when the price doesn’t live up to the standards.

Fantastic experience: Very nice place!

Positive experience: Could do with sports water machine that other sites have. It does have good selection of machines, though missing a few of my favourites and is generally a friendly gym with friendly staff. Now it has WiFi makes life a little easier.

Fantastic experience: A nice gym but a bit crowded on a Friday and the gym itself is quite compact. I prefer to use it on a Sunday. The changing cubicles are small. There are unisex toilets. I haven't tried any classes yet or use the shower yet. The personal trainer who did the induction was nice, friendly and helpful. She gave good advice on the right equipments to use due to my health issues.

Fantastic experience: Very friendly staff and the fitness classes are very engaging.

Negative experience: This Gym is too expensive for what it is. Toilets are always not working and the gym sometimes has a bad smell. Can never get a locker

Fantastic experience: Great place to train everything you need

Positive experience: A bit small but generally there is always an empty bench you can do your workout. Very poor phone reception there.

Negative experience: Something akin to a hotel gym, I fail to believe people going here are serious about their training.

Positive experience: The trainers are really nice and helpful, it's a Puregym — you get what you pay for. The toilets need a bit of attention.

Negative experience: Toilets and sink were blocked

Negative experience: Unclean gym with terrible air conditioning, barely any space, stretching area constantly in use for classes (leading to people having to stretch right next to people squatting/deadlifting), pervy guys and toilets constantly out of service. Avoid this gym.

Positive experience: Good enough. Staff are Very nice! Machines are almost always working well. I wish they didn't block mobile data though

Negative experience: nice local gym, with nice staff. Unfortunately, there are still problems with bathrooms... and equipment. big mess and stench in the changing area.

Negative experience: Not enough equipment, leg is major muscle group of body and there is no hack squat machine which is one of the most important machine for legs, no low row machine for back and no incline or decline chest press machines, always some toilet or shower issues reported

Negative experience: Everything is broken or dirty unfortunately

Positive experience: Ok

Negative experience: This is the only gym I've had to quit. Rejoining once there are changing rooms, more space and less expensive. The cleanliness and weight area is appalling

Negative experience: I have been using Pure Gym for years now. This Gym is one of the Worst if Not the worst. NO THE WORST. One bench press not even ONE incline bench press. No toliet dispenser. The changing room (there is none) it's like a cloths shop small room to change. I don't mind but what about female members. No seprate changing rooms Male / female But Pure Gym still CHARGE top price. I have no choice but to use this one as my Girtfriends gym is close. I have NEVER left a review but this Gym is bad. They have limited machines and SPACE But have 2 of the same machines makes no sense. I have been weight training for years you need variety. This Gym have so few equipment there is no variety. You have NO choice but to use dumbells. Again not even one toilet dispenser (Basic) no proper changing room for privacy, limited equipment, limited space. The staff I cannot Comment on as has little to no interaction with them so feel it unfair to right a comment. Any one wanting to become a member if you go to this gym the machines will aways be used none free as hardly any equipment most times I have read the previous reviews.why with the money Pure Gym make are they not fixing up this Gym to the standard of their other locations. If u have a choice DO NOT join this gym till Pure Gym sort this pathetic Gym out

Negative experience: -The gym is very small -there are not enough weights -the toilets are terrible and are constantly blocked because of a plumbing issue -no staff when you call at reception -equipment and clocks don't work -the staff are always defensive and don't listen to concerns -there are NO CHANGING ROOMS -the showers can easily be accessed by men when you have a shower by turning the lock on the outside -there needs to be changing rooms here and needs to be another floor - TOO EXPENSIVE

Negative experience: I had the unfortunate experience of being a member at Pure Gym, and I must say that the staff at this gym is good at most times however one staff in particular left me very disappointed and not pleased as i have typically had a good experience at other puregyms. It's not often that I feel compelled to write a bad review, but my encounters with this staff member were consistently disappointing. First and foremost, the customer service she provided was abysmal. she seemed disinterested and indifferent to the needs and concerns of the members. It was as if she were going through the motions without any genuine care for the people they were supposed to be serving. I never felt welcomed or valued as a member, which made my visits to the gym a truly underwhelming experience. Additionally, I found her be unprofessional in her behavior. There were instances of her engaging in personal conversations on her phone, often ignoring the needs of members who required assistance or had questions. It's not unreasonable to expect a certain level of professionalism and courtesy from the staff at a fitness facility. additionally i overheard her a few times making fun of the members as they've walked away making inappropriate comments and who is to say she hasn't done the same for me. I am unable to get the woman name but she is the manager which makes it exceptionally worse she is a short middle aged African woman and i would like she be dealt with immediately as she is ruining the experience for us.

Negative experience: My first visit to this gym was a disappointment. The lack of water and closed toilets were significant issues. It wasn't even possible to take a shower after the workout, which was quite inconvenient, especially before work. The lack of privacy in the changing rooms, with only a few lockers and two changing cabins, is definitely inadequate. I arrived at 11, when there are generally fewer people, but I don't know how it looks after 6 PM, whether there will be a shortage of lockers. The gym doesn't even provide paper towels for equipment disinfection, and there's no water available for refilling. Furthermore, there is only one bench for bench pressing, without the option for incline. During peak hours, it's likely occupied, and there should be at least two such benches. It also looks unprofessional that people don't change their clothes or shoes. This is probably due to the lack of proper changing rooms. Overall, the conditions at this gym are very basic and fall short of general standards.

Negative experience: No drinking water as drinking fountains are dry. Have been like this for a few weeks.. still not fixed

Negative experience: Too many men zzzz… and not enough machines. Came in and went back out

Negative experience: Unfortunately too expensive for what it's, there is a better gym on the same road with sauna for the same price

Fantastic experience: I had cancelled my Pure Gym Muswell Hill membership when I moved to Palmers Green. Hesitated to join again since this branch didn’t have the hydro massage chairs and water. After trying so many other gyms around this neighbourhood, came back to pure gym and renewed my membership! I really love group classes and they have quite a lot during the day. The instructors are great and very helpful. Jina and Amali’s classes were amazing so far !!! So happy to be back in pure gym. Just wish there was a massage chair !

Fantastic experience: Excellent and helpful level of staff here.all the machines are well serviced. Wi-fi and air conditionibg is present and great. Machines are all good, plates and dumbbells and cable machine accessories well sorted and organised. Many pure-gym locations like Enfield could learn a few things from the staff and management here. Openly saw the gym manager testing out machines, lubing any that were slow or had issues. And the staff were active and walking around. Grear selection of machine and nice entry. Definitely worth an upgrade from the core pass.

Negative experience: Really bad to be honest. How are the making classes and closing of the only section with matts and mirrors. I was supposed to do an ab workout today and really struggled to find space. They should at least divide the space not close the whole section off.

Negative experience: Disgusting gym. The employee advised that the toilets have not been fixed for the past two weeks, and as someone suffering from severe ulcerative colitis, I cannot wait. Note that also there is limited equipment, floor vibrates, and the gym is quite stuffy leaving you prone to corona virus.

Fantastic experience: 1. Nice and empty in the mornings. Parking until 8am I believe outside and side roads there is parking. 2. At first it felt like all the machines and walls were on top of me but it opened up and was ok. If this was a busy period, I think it'd be a nightmare for those who train during these times. Some parts look like they are still being worked on. 3. Good range of equipment. 4. No pina colada flavour water here unless I missed it. 5. There are lockers, toilets and changing rooms at the back.

Fantastic experience: I started going to this gym about a month ago. I was so sceptical because I read so many negative reviews. All I can say is that it’s a small gym, however they have most equipments. Yes it can get busy, but then if it’s too busy you should consider finding another one. This is a good gym and staff seems nice. I mostly go in the morning, noon and sometimes in the evening. Evenings are the busiest but it’s okay too. I go to another gym when I know I can’t access the machines I want to at Palmers so if any of you out there are considering going here just go for it. It’s not bad Free weight is decent size and they have about 4 squat racks and one smith machine.

Positive experience: Pub tranquilo a la hora que fuimos a cenar .La comida bien hecha y muy amables .Nos dejaron cenar aunque llegamos unos minutos después de que cerraran la cocina

Fantastic experience: Natalie is amazing!! My boyfriend was trying to let me in with his buddy pass but for some reason it wasn't working. Even though Natalie was working alone and was busy, she took the time out to help us and was so kind about it

Negative experience: Toilets and showers always outwork. It is not great for the price, just I coming because the most close to my work.

Fantastic experience: Excelente

Positive experience: It's okay. All on one floor and quite small. Some of the machines are in the corridors so you have people walking by constantly quite close behind you. When it gets busy you have people milling around. The A/C is either absent or on way too low.

Negative experience: Visited the Palmers Green gym at 11am Saturday it was too hot and I couldn’t do my workout so went home. I returned earlier on Sunday morning and it was still too hot to do a workout customers were sweating buckets and complaining. No staff available to crank up the climate control. It’s just not good enough!

Negative experience: No air con. No air flow. No service and no wifi

Negative experience: I tried this gym for 4 weeks now and I have to say that the female Personal trainers are good but the 2 boys are terrible: they show up late, they use their phones during the class and mostly they don't seem interested. My advice: avoid their class. The overall gym is ok but no/poor internet access and it gets crowded in the evening

Negative experience: There is no Wi-Fi so basically no internet access whilst in the gym as the signal in the area is poor. Also the Aircon is wayyy too low, I sweat too much just after a few minutes of exercise. It's a compact gym, but the above are deal breakers for me so I am already looking for alternatives just after a week at the gym.

Positive experience: cheap nice 24/7 you wan better? go try other on wood green not gonna find cheaper and not so crowdy gym.. vo2 close 45 pound a month and limited hours

Negative experience: no hydration water no cleaning station, no wifi access for customers, toilets are not clean enough What’s going on with you?

Negative experience: No wifi, been asking for it for months, no signal inside, dont bother guys there is a gym across similar in size with signal and wifi.

Positive experience: This gym does the job as it is just a local gym but it does get busy/packed during peak times which can make it difficult to get your workout done, especially because a lot of groups of younger teens huddle around machines. The aircon isn't strong enough and also needs WiFi.

Negative experience: No wi fi Small unisex changing /toilet facilities Open space for group classes Window display out open in a busy area and people passing by can see through it

Positive experience: Overall decent gym, regardless of its small size. However, I've been asking about WiFi since the day it's opened, and they've said it's coming "next week" for the past few months. It wouldn't matter if I could get a signal inside of the gym, however, it feels like it's a bunker with no signal. Edit: 5 months since opening - still no WiFi

Negative experience: I am a member of this gym and have just turned up for my Friday morning class to find the gym shut with no notification from them at all. On Sunday we had to leave mid class because smoke was pouring out of the vents. Due to these issues I’m barely able to do enough classes a week to see any improvements in my fitness. Also closes at short notice due to other issues. So disappointing and I’m considering leaving when the special offer runs out.

Fantastic experience: Small but effective..

Negative experience: Dear Manager (s), Respectful passersby, shoppers and The Fox customers do not want to clearly visibly see the Gym's clients using the Gym equipment as it's really off putting and degrading on the people using the Gym to be so unfairly exposed, and certainly very off putting to potential clients. Partly covering the front window with mosaic glass or a similar alternative will help provide privacy as well as being aesthetically very pleasing to the Gym's exterior.

Positive experience: It’s an ok gym Pros: Open 24 hours Good number of equipments to do compound exercises Cheap and basic Cons: No Wi-Fi and poor phone signal Toilets always broken Very busy during peak hours Conclusion: I’d recommend this gym for people that like going in late evening workouts. Don’t expect high standards for the price you pay

Positive experience: The gym is quite small. I hope they have plans to expand soon because the price for a monthly membership is £28.99. This is ridiculous for a gym that is essentially one room and offers only three classes that aren’t that different. Slightly tempted to join the Southgate branch that is so much bigger and offers way more classes. Management need to do better because at the moment this is looking like a poor investment. I would say though that they have all the equipment you need but because it’s so small, the gym gets full quickly and there’s long waiting times. In conclusion, I think that bus ride to Southgate might be worth it after all

Fantastic experience: Amazing place

Positive experience: The equipment is good and it’s all clean and new. Staff are nice. Nice and handy for me as it’s only ten minutes from home. But. The changing and toilet facilities are terrible. Two unisex toilets that have been out of order for a week. A tiny unisex changing area (there’s a couple of cubicles too). Tiny lockers, not enough of them and they’re always full: nobody monitors whether people leave their stuff in there permanently so at 5:30am today when I came in there were 6 people in the gym but all the lockers were full. No cleaning stations either. It’s lucky its quite quiet generally because if this place ever got really busy it would implode.

Positive experience: Does it have a boxing bag?

Negative experience: There's no WiFi how am I supposed to use my own music. WiFi is essential what kind of gym is this

Positive experience: Compared to the southgate branch this one is very tiny, yet has all the core equipments. There’s no changing “rooms” but rather little cubicles. The limited lockers are small boxes so I had to literally shove my coat and gym bag so travel very lightly. There are no cleaning stations to wipe the sweat off the gym equipments, which is a big downside. Luckily I only live 5mins away from this branch, which is the only reason I decided to give it a go. Despite that I’m slightly tempted to return back to the southgate branch even if that means being stuck in traffic.

Fantastic experience: Very nice gym with excellent equipment being maintained when needed. I really enjoy my time here and I would recommend this gym to everyone who is local.

Positive experience: Clean and always have access to the weights and machines. Never too busy. Pleasant atmosphere.

Negative experience: Właśnie od dziś miał zacząć się mój karnet. Poszłam na siłownię i co tam zastałam? Kartkę z napisem, że dzisiaj zamknięte ‍♀️ A czy otworzycie jutro? Czy może za miesiąc? I mam płacić za coś z czego nawet nie ma możliwości skorzystać?

Negative experience: Pure Gym (Palmers Green), was the first gym I had joined as on the website I was impressed and excited for the classes they had to offer which included: yoga, Pilates etc. I decided to join the gym (for the classes mainly). I am so utterly disappointed at the fact that this gym only offers about 3 different classes, most of which are pretty much always fully booked and very basic. In a month I ended up going only 3 times. The gym is very small also. In the end, I decided to quit after the first month and try a different and more money worthy gyms but then on the app, it wouldn’t let me cancel my account, it would only let me freeze it (which also had a £6 or something cost, again just trying to take money). I emailed the team many times and after so much hassle and waited they said I needed to contact my bank. This is ridiculous. I had sent screenshots to show how the app has no option of cancelling the account and it’s just a money trap at this point. I had contacted pure gym before the 4 day period before the direct debit was due and yet still it wasn’t resolved and I was still charged. Defo wouldn’t bother with this gym. Defo would pay £10 extra and join energie gym which has way better classes and service.

Positive experience: It is not great but very good for what you pay. Not very busy, it depends what times you visit. It is a nice add to the neighbourhood. Not very small but not what I expected also. As a result I would rate it with for stars because it does really make a difference.

Negative experience: Note: all the responses from Pure are so generic and you can tell it's a robot that doesn't read. Let's give this a go! No reflection on Gym staff who are nice and been disarmed by above. It’s HQ that needs to pick this up. This review can be changed to a 5-star if there aren’t excuses instead of just making it sanitary like other gyms. The gym is compact (small) but nice and fresh. The biggest issue is the sweaty equipment and the lack of cleaning stations! They are advised on the pure radio they play green hour and the website but the nice enough management has said the powers above said no cleaning. Why? Sweat from every customer needs are more than requiring a cleaner who comes once a day. The gym needs cleaning stations as no staff are about and you can’t expect the manager to clean every piece of equipment for all customers - so we need stations to wipe away grimy sweat on brand new equipment. It’s been so off-putting that I haven’t used some machines as there is nothing to wipe them down with. Other Pure gyms have cleaning stations. What’s the answer Pure management? Please don’t say something stock ‘we take your suggestions on board/ we will consider/thank you for feedback’. Can you just put cleaning stations in so the sweat in between people’s legs don’t leave wet patches everywhere?

Fantastic experience: Good gym

Positive experience: Small gym but equipment layout is great as everything is essentially in one big room. Showers and changing are decent only issue is parking in Palmer's green is a nightmare! Been very quiet when I've visited.

Fantastic experience: Lovely little gym. Manager Becky was so helpful. Really looking forward to continuing training here.

Fantastic experience: In a very good place, this gym has been opened with very kind staff, modern equipment and a great environment, it is really enjoyable

Fantastic experience: Great equipment, space and staff. A big thank you and shout out to Natalie for taking the time to help me use the equipment and the fab workout.

Fantastic experience: Awesome gym, lovely staff