Hillyard FItness

Negative experience: I’ve been lied too on more than one occasion, and I’m owed money from Hillyard fitness. I was asked NOT to stop my direct debt when I cancelled the membership by the owner, which meant I ended up paying for 2 months worth of a membership, even though it is advertised as a ‘no contract gym.’ When I asked what will happen with me getting a refund, the owner has stopped replying to me. I then contacted the company who collects the direct debit on behalf of Hillyard Fitness and I was given the impression the contract had not yet been cancelled. I feel scammed out of money as I still haven’t had an update on if I will ever get my refund even though I requested to stop the membership over 3 months ago.

Negative experience: As a 21 year old female, being shouted and sworn at by a grown man for parking in the car park beside his gym wasn’t the nicest experience..

Negative experience: The owner LUKE is absolutely horrific , wasn’t the nicest thing witnessing him shout at someone for parking outside the gym if this is how he treats people I don’t know how he has any members appalling behaviour

Negative experience: If you’re a current member and looking to cancel then good luck. My girlfriend asked to cancel in April and happily paid the 1 months notice, we’re now in July and she is still being charged. She now lives with myself 100miles away from the gyms location. She has attempted to message the owner (Luke Hillyard) on multiple occasions but she has been blatantly ignored as he has not replied however has been posting daily on his social media pages. I messaged him yesterday and have also been blatantly ignored. Absolutely pathetic and childish, and if he refuses to even reply to either one of us we will be seeking legal action.

Negative experience: The gym itself is good...BUT I messaged the owner, Luke, to inform him that I am moving house and need to cancel my membership. He told me there would be one month's notice to pay and it would be cancelled (I have dated messages to confirm this). I paid this and was then charged again the following month. I have since messaged the owner SEVEN times to rectify this and I have been ignored every time. I am now receiving debt collection notices as the membership still has not been cancelled by him as promised. So disappointing as I did enjoy the gym, but it is a nightmare to cancel, so I would not recommend.

Negative experience: Absolutely terrible. Let me down time and time again. Rude. He tried to make out that I lied, about him letting me down but I have it all in messages. All I wanted to do was train! I had NO warm ups, no cool downs, no texts, nothing. And btw, I've NEVER written on here before, ever. But feel peopleshould know. I've since spoke to sooo many people that have had the same experience. Thankfully I did get half my money back. But only because I threatened court. I now have an amazing PT who I have no problems with. Please avoid. Or be careful. If I could give zero stars I would.

Fantastic experience: Top gym

Fantastic experience: Great place great machines and always clean and tidy very friendly place 10 out of 10

Fantastic experience: After many years training in lots of different gyms from small to corporate, finally a gym that ticks all the boxes! Weather your are new to the gym or experienced Hillyard Fitness has all you need, great functional kit, brilliant friendly encouraging atmosphere and people that really want to help. The team are approachable and really care about each individually enjoying their training and reaching the goals. The 1-2-1 coaching is second to none and if you want results these are your guys! Both me and my partner have gained results we believed we not possible. Really can’t recommend this place and the guys involved enough.

Negative experience: Tried to sort out getting my membership revoked since jan 2020 and was given false promises by multiple people and threatened by the owner over text after refusing any support. The gym is ran like a school playground by someone that treats his customers like children. Not a fan of writing reviews so this is a reflection on how unprofessional and toxic this gym is.

Fantastic experience: Great CLEAN gym with friendly helpful staff. Great variety of machines and free weights great opening times 6AM until 10PM. Drinks etc available at extra cost which is good. You can also arrange PRIVATE personal training if you prefer that and cost of training is fairly priced. Exactly what you want in a gym

Fantastic experience: Friendly gym with plenty of equipment to get your workout done !!

Fantastic experience: Great Gym, great vibes, super friendly atmosphere and a lot of help to hand from the best when needed! What more could you want?! This place will 100% bring out the best version of you! The music playlist also needs a mention too!

Fantastic experience: Gyms have been open 3 days and I've been here twice. Opened for the first time on 12th April. It may not have 100s of machines like those chain gyms. Instead "ONLY" has 2 PTs who friendly and knowledgable, a great atmosphere and just what you need for a good session. Would train here anyday and well worth checking out.