Nuffield Health Swindon Fitness & Wellbeing Gym

Negative experience: Not a good experience, very dirty changing rooms, no hygiene and the pool is always too full to swim.

Negative experience: I have been a member here for a few months, but have decided to cancel my membership as I don't find it to be a very good gym. First of all it's virtually impossible to book onto classes, they are always booked up virtually the second they come on. Secondly the pool is always packed making it very hard to swim. During Aqua Aerobics, a lane should be open for swimmers, but the people in the class block the lane-nobody checking on this and ensure people can swim. What is worse, the old people in the class all just stay in the pool STANDING and chatting blocking the whole pool area for up to another hour after class. Why is nobody from staff telling them to move or leave the pool? The sauna has been broken for the past ten days and is mostly unusable. Speaking of which-nobody brings in a towel, there should be a poster telling people to sit on a towel, it is unhygienic to say the least. Am also very unimpressed with the cleanliness of the showers. Have cancelled yesterday.

Negative experience: This gym is genuinely shocking i would give it minus 5 stars if I could. What are they doing with people's membership money. I would pay their monthly fee not to have to attend this smelly place.

Negative experience: Gym area is dirty, changing rooms filthy and showers smell like sewage. Some of the equipment is out of use the majority of the time and there is constant issues with the sauna being out of use. For how much they charge the members monthly you’d like to think they can afford to clean the place and fix the obvious problems with the gym and shower areas, there is no excuse for the smell that comes from the showers. Super unhygienic and disgusting

Positive experience: Good gym but it's a shame they took out the hot tub to save money

Positive experience: Outdated decor and needs a clean, they closed off everything other than the gym and pool so can't use the hot tub etc. Pool is very small. Small range of gym equipment. Plenty of cardio machines though. PTs are friendly and the gym-goers are too. Quite an expensive gym for what it is unfortunately :(

Negative experience: Started my 3 day free trial yesterday. I won’t be joining or going back. The pool in the morning was too busy to swim properly and the hot tub has been false walled off. The changing rooms are tired and dirty. A club that “could” be good but needs some SERIOUS investment to bring back up to spec!

Positive experience: Use as a multiple access Nuffield member as a guest at this one when on my travels occasionally. Great, spacious gym with friendly and helpful staff when required. Like with all 20m swimming pools though that are subject to staging kids' swimming lessons & aqua fit classes ar select times of the day in the week then as a fitness swimmer you have to choose your times carefully to ensure no clashes at times!

Fantastic experience: The Gym is well run, all the staff are friendly and professional. They have a swimming pool, place to have a coffee. Lots of classes. Great applicaion to book apps. The instructors go through thorough training. Large car park.

Negative experience: Turned off the jacuzzi with out notice, pool temperature lowered, still pay the same price, WiFi on equipment don't work, watch out if you cancel membership, they work it so you always pay an extra month after finishing.

Positive experience: Lovely gym ,the staff are very friendly. Would happily give 5 stars but some of the gym equipment like spin bikes are very old and tired

Negative experience: It's not got much variety of gym equipment, even other gyms that are cheaper have a lot more to offer the pools nice but gets packed quick no jacuzzi anymore still paying the same price as when the jacuzzi was open

Negative experience: DO NOT USE THIS GYM FOR YOU AND YOUR FAMILY OWN SAFETY!!! If I could rate 0 stars I would !!! Disgraceful staff they’re no help and let other gym members threaten your life !!! Do not choose this gym I recommend any gym apart from this one the staff don’t care about you and have little respect Cancelled my membership along with my friends and brothers memberships we stood up for ourself after having our life threatened in the the pool and then again in the changing room straight after being shouted at by staff to leave the pool and then threatened to have our membership took away for reacting to other members in the pool grown men telling us young skinny teens that they’re going to rip our heads off and drown us before then getting in our faces twice and getting no help from the staff other then more threats off being kicked out the gym DO NOT USE THIS GYM FOR YOUR OWN SAFETY!!! THE STAFF ARE USELESS !!!

Positive experience: I have just one criticism. I use the pool and like to use the spa pool too. A notice should be put up telling people that it is not fair to all members if they spend more than 20 minutes in the spa pool. I was in the swimming pool a week ago and the same five people were in the spa pool for 50 minutes. Selfish!

Negative experience: Maybe my standards are just different and I expect more from a gym. If you love being cramped like sardines in a can, surrounded by many out of shape PTs, who spend most of their time standing around staring at people, & socialising (and far less time training others/themselves), then this is the gym for you!! Other pluses: The weights area is far too small for the amount of people during peak times. No WiFi. No TVs in the main gym.

Fantastic experience: Visited for the first time since pre covid times ..very friendly and helped resolve a problem easily Very well organised, and very friendly staff

Fantastic experience: I really like the place. Great facilities, helpful staff, worth the money. Clean tidy doesn't smell bonus.

Fantastic experience: Good Place

Positive experience: Loved this gym sadly just can't afford it anymore

Fantastic experience: A well equipped friendly gym

Positive experience: A good gym, but the TV n Netflix on the screens on cross trainers dont work. The food in the cafe is terrible and the pool is too cold.

Negative experience: I was a member for 3 years, It got busier and busier, until I finally had enough and left, In the middle of the day its over 60s heaven and the pool/sauna etc are full, running machines and areas fullish. Forget swimming at the weekend, there's kids swim ( which I used until that got too busy) Swimming lessons that close off 1/4 of the pool and at night its full with everyone who lives in Swindon. It packed, I mean really packed, really really packed.

Negative experience: This can be a really good, clean and friendly gym/pool. Unfortunately over the last 2 months it has become busier and busier. On two occassions the pool has been closed with no notice being sent via email or text. Although staff assure they do this. Several times upon arrival at the pool members of staff have come into pool and sectioned it off for private lessons or lifeguarding. Again with no notice to members. They seem to be very overcrowded. On an average weekday morning there can be over 15 people trying to use the pool. Sauna seems to be broken more than working. Unfortunately because of this I have decided to leave and go elsewhere where it is not as busy, no unplanned closures and use of all spa facilities. I dont think that nuffield is worth the price paid. I think the staff on the front desk could be trained to maybe be more polite to people enquiring. All in all I would not recommend this gym/pool. There are several other places that have nicer facilities in swindon.

Fantastic experience: Loved it. Nice clean facilities. Dance studio . Amazing gym. There could be power Shower next to sauna shower. Steam room awesome and the sauna as well. Pool is not deep enough for standing up excersises. Also. Could have a view out to the sky and street with one way view mirror so natural light comes from the top of the window . And some nice nature picture near the relaxing area or fish tank near the .

Positive experience: Good place for wellness not for hard bodybuilding!!

Fantastic experience: Friendly staff, clean and tidy. Always welcoming.

Fantastic experience: Excellent experience! I am member at Reading Nuffield but visited Swindon today, really impressive gym, all the equipment is like new and great range of different weight machines and cardio equipment. Very helpful staff. Changing room and showers super clean. Pool area nice with great sized steam room, only downside was size of a sauna which is small, overall very much enjoyed and looking forward to returning soon!

Negative experience: Very well equipped Gym. But it is Very crowded better to avoid 4 to 6pm crowd flow, staff are very polite but personal trainers do need some training on addressing gym members.

Negative experience: I understand that you may have to close early due to weather conditions (snow) but atleast let your customers know. So frustrating and very disappointing driving out there only to be told at the door. There's always something with this gym. If it's not the sauna, steam room out of order, no drinking water, or no hot water etc. Give your customers what they pay for. Unhappy customer!

Positive experience: Nice Gym generally. Clean well equipped and a wide range of equipment. Way to busy sometimes but that said its March and Jan/Feb are crazy in most gyms

Negative experience: The swimming pool is always too busy for people to have a good swim, it seems like there are too many members and it is difficult to get booked on classes too. There are only two yoga classes weekday mornings therefore anyone working has no opportunity to experience a yoga class. The timetable is very rigid. The person who organises the rota believes the yoga is not what people want, it is something that is becoming more popular and the club should move with the times

Negative experience: Sauna out of order and steaming room is cold. 2nd week now they can't sort this out!

Positive experience: Ok

Fantastic experience: Really excellent health club with pool

Fantastic experience: A brilliant gym with outstanding customer service and nice food..... The staff are friendly and the gym has an good ethos that just works....i see from other reviews about overcrowding but I don't see this and I'm in there six out seven days at peak time.....the pool is really nice just the right temperature. Access to personal trainers to keep you on track and physio and beauty suite on top of everything.....thou in my MOT I worked out based on body mass index I should be 18ft tall for my weight....but I really do like going there everyday....should give it a try gets kinda addictive when you start seeing results...

Negative experience: Gym overcrowded, classes get cancelled without notice, can't book classes online, and have now cancelled boxersixe classes for lack of numbers. No notice, try changing the class time we say, nodody replies to that one. The time is wrong. Who can get to a class at 4.45pm. Most people are working. Any, poor communication. Not to mention trying to get another corporate members to join, no one got back to me, so I'll take my business elsewhere, if I run my business like this, I wouldn't have one!

Negative experience: Agreed ref overcrowding yet it appears number of classes and wash facilities haven't extended with the influx of people. Mouldy showers, plasters and clumps of hairs on the floor. Inexperienced customer service and feedback not generally addressed. Just like the previous gentleman states, phone service is poor. Also can't find parking space on certain days due to overcrowding. Its close. Thats the main advantage.

Positive experience: I go swimming 3-4 times a week but, recently the pool has become too busy. Its very annoying when trying to swim and, people are just walking up and down complaining the water is too cold. I think the water is the correct temperature for swimming. Its a swimming pool meant for swimming not a therapy pool

Negative experience: Everything is basic. Machines are really old. Very over crowded. Only one studio which fill quickly on each class. Users do not respect in advance booking system. The managers don't listen to users preferences for classes timetable. Too many cardio classes not enough strength. A lot of silly dance type classes. They shut early at 9 pm. Ridiculous. Pool too dirty I don't even use it. They keep changing the time table but fail to update their website accordingly. I would say people don't do their job right there. I called to speak to someone the receptionist forgot I was on the phone waiting. It took her 7.5 minutes to realise I was on the call waiting. Really with paying £39 a month Nuffield Swindon get a grip on your professional front. Very bad service.

Positive experience: I joined Nuffield when my previous gym shutdown as it's the best gym with a pool that's close to where I live and work. The facilities are nowhere near as good as my previous gym and it suffers from serious overcrowding. I'm dreading January when all the new people start. I would choose another gym if there was one with the same or better facilities in the area.

Negative experience: It's a fairly decent health club - one big irritant I have is the same people hogging the jacuzzi everytime I go. They rarely have s swim judt yse as a "boys" club. Maybe introducing a women's only session wld be good. have been a member over a year and probably used it twice!

Fantastic experience: Perfect personnel and really good equipped facilities including sauna, Jacuzzi, pool, steam room and more. I recommend for everyone who is a fan of healthy life style.

Negative experience: Really needs a refurbishment esp the swimming pool. Been to better local authority pools