Anytime Fitness Liverpool

Fantastic experience: Great little gym. Very clean and friendly staff.

Negative experience: Oh my God, what an awful gym, I signed up in London, Kingston and I paid £100, and I thought Liverpool gym would be good because I’m moving to Liverpool, turns out, it’s awful, small and very far away from the centre. So the next day I tried to cancel my membership and get my money back many times and every times they reject me. Don’t sign up, it’s too expensive, I don’t know why, there’s nothing special here.

Negative experience: I do not mind this gym, there are not enough classes. I’m not too sure why they don’t fill the spin studio on more evenings, no one is in there. It’s used one evening a week. I was at a cheaper gym in my old town and they had 5 spin classes morning and 5 evening. Along with other very fun classes, hula hooping, les mills lead classes. The classes here are really bad and that’s why I joined in the first place. Sadly I’m in a year membership so will make the most of it but when it’s up I won’t be returning.

Negative experience: Would give 0 stars if I could. Joined 6 months ago and was promised for certain amenities to get fixed and replaced. Very expensive for a barely functional tiny gym with a broken policy. To my surprise, when I cancelled the membership after my 6 month contract had ended, i was presented with very little options and very high fees to cancel. Would not recommend this gym. Manager himself told me that if i didn't pay their silly fees they would sell my debt to a debt collectors and put a default on my account. Please stay away, join a more modern gym with customer service instead.

Negative experience: Worst Gym ever, Racist staff, Scammers, Charges unnecessary fees saying it in "terms & clauses". Never choose this gym, nothelpfull at all. Starts charging fee late fees from the 2nd day, without any information or prior notice, or any time to make payment. And then starts making excuses and lying saying "we don't know". Do not choose this gym, worst ever in my life. And even starts threatening people who are not local, Worst racist gym & staff ever.

Fantastic experience: The gym is very clean and staff is very nice. One of the blonde teenage workers is very helpful and she was very polite and nice.

Positive experience: Love the place,the staff,fellow pundits,real good atmosphere,no place gets a perfect ten,nor does this gym,but I enjoy the place,so yes it's an 8,(a good 8)

Fantastic experience: Anytime Fitness Liverpool is hands down the best gym I've ever been to! From the moment you walk in, you're greeted with a welcoming atmosphere and state-of-the-art facilities. The staff are incredibly friendly and knowledgeable, always ready to assist with any questions or concerns. The gym is always clean and well-maintained, and the equipment is top-notch. Plus, the 24/7 access means I can work out whenever it fits into my schedule. Whether you're a beginner or a seasoned gym-goer, Anytime Fitness Liverpool has everything you need to reach your fitness goals. I can't recommend it highly enough!

Fantastic experience: Thanks for me gym

Negative experience: Kids come in at night to vape or harass gym members, toilet is always a tip, Couldn't cancel membership through here

Negative experience: Phenomenally over priced for what is a small gym, with poorly kept equipment. They don't properly secure the gym, so whilst it is a 24hr gym there are people using it without a membership who have been able to sneak in after the manned hours. There are other local gyms that are cheaper and better quality.

Fantastic experience: Very good

Positive experience: Anytime Fitness concept is open 24 hours. So how come this club is closing at 8?

Negative experience: Member for 3 + yrs. Gym is okay if a little limited with some machines. This means it doesn't take many people in to make it too busy. Like lots of gyms, if it breaks it's not fixed for ages which can be an issue as there is only one of most things. They used to have Watt bikes but when they became faulty they just took the digital interface off and left them as expensive spin bikes. Decent parking and you can usually get a space although it is pretty dark back there at night. 3 or 4 separate unisex cubicles for showers but usually at least one is broken and they are not very clean at all - take sliders (same as the unisex toilets). The gym generally feels like it needs a deep clean but the lighting doesn't help that as well as trying to clean when people are training, another 24 hr gym prob. Once it reaches the unstaffed period lots of people seem to let their mates in & stuff starts to get really messy. They do try to crack down on this but is obviously a problem with 24 gyms and can leave you feeling a bit less safe. If you decide to leave on the 1st of the month, you still need to pay the following month so can mean 8 weeks notice. They do claim you can't leave if you cancel your direct debit but that's an unenforceable contract term as it is unfair. You will be able to read all about the contract terms in the cut and paste response to this review which kind of sums up the service when things go wrong. Staff and trainers are friendly but clearly unempowered with regard to customer service from my experience and from looking at other reviews. Many seem to have an unhappy leaving experience which is a shame given the amount of membership churn around gyms. The big issue is around contracts (computer says no...), it is a bit of a throwback to the bad old days of gym credit contracts and left me with a rather sour experience in the end.

Positive experience: Great gym, nice and quiet

Positive experience: Went in a couple weeks ago on a free trial and it's a decent gym with a good selection of free weights and machines. There's also three squat racks and a deadlift platform plus a small open mat area.. Thought about signing up but a few reviews on here about how management sucks with membership cancellations made me decide to spend my money elsewhere. If anyone at Anytime reads this: please get more resistance bands and broomsticks for shoulder stability/ mobility exercises.

Negative experience: Anytime Fitness but closes 8pm ‍♂️ think you need to change the name

Negative experience: Please don’t join if you don’t want to pay a lot of fees when you try to leave. This gym put me under a lot of stress when I tried to leave my 6 month membership after having a c-section. I was told to get a doctors note which I did but was still told that I needed to pay extra month. Their words are always changing and it’s a shame that they are trying to take advantage of people and will put their health and safety in danger.

Fantastic experience: Liam garber is the best in the gym, he keeps it shining

Negative experience: I was a member at this gym for 14 months and despite the large price for limited equipment, had a great time there, however I cannot ignore how shafted I was when trying to leave - don’t join this gym as leaving without being stung is hard. I cancelled my membership several times over the phone and was assured that my membership was terminated (after lasting out the 12 month contract) however despite this, I kept receiving emails telling me that I had a balance to pay, after being assured on more than one occasion that my membership was cancelled I was confused so exchanged emails with the gym. They did not listen to me atall and demanded I paid a bill of well over £100 I had no choice but to comply. I feel saddened that the nice times I had training here with my friends has been overshadowed by an immense feeling of in-justice. Therefore I would tell anyone to steer clear of this gym.

Negative experience: Too small, its gets too busy, I felt the communication was always poor when I needed something, be careful to read T&C’s as they have some sticky ones and it gets extremely hot in the summer here

Positive experience: Recently moved to Liverpool. I have been with anytime for over 2 years. The Newbury and Bath branches have been great. For whatever reason, the Liverpool branch is very untidy. The members at this branch specifically seem to be very lazy and do put their weights back properly meaning you have to search for 2.5kg plates or the 2nd Dumbell of your pair.

Positive experience: Staff are helpful and friendly

Fantastic experience: Nice gym, they have good discounts for membership.

Positive experience: It's good. All equipment. Obviously peak times it's harder to get certain things but weekends it's not busy and after 7 it's fine.

Positive experience: Originally went to Anytime fitness in a different town so was my first time here, place is quite different, a lot busier as its a city gym but the machines were out of date and weren't as digital, the seats on certain machines were loose and felt unstable, place is a lot bigger and look so nicer however.

Fantastic experience: Great gym that has lots of variety of equipment.

Fantastic experience: Fantastic gym, with very friendly, helpful and professional support from all the staff members The venue caters for everyone from all backgrounds, cultures and there is a large number of women attend daily it's a good safe and secure friendly environment for the local community

Negative experience: The gym itself is not terrible in terms of equipment or layout, but the process of leaving the gym has ruined any goodwill i had for it. I asked to cancel before Christmas, i was out of contract and did not want to use the gym in the middle of a pandemic. They said fine and mentioned there would be a months notice, all fine so far. Checked my bank to see the final payment went out and then cancelled my DD. At this point i started to receive texts and emails continuously to reinstate the DD. I e-mailed the gym and they said i needed to give notice, I explained that i had given notice and everything was agreed, they denied that i had given notice and it must be in writing and only submitted on the 12th of never, when there is a full moon in the sky. I said no problem just a misunderstanding i guess and i will pay the months notice as i don't want to bother setting up a new DD. Oh no, this cant be done! In fact, they cant even cancel your account without the direct debit in place. Nuclear war could break out and these people would still want you to reinstate your direct debit before they will cancel a membership. I have now had fees attached to my account and it's costing double what my final payment should be. I gave in and paid the fees and everything else they charged for wanting to leave, low and behold they are saying the payment never went through but the bank is saying it has. This is just another con i suspect so they can add more fees at a later date. AVOID this place at all costs. I have been a member of a gym most of my adult life, this is the worst i have known for shady practices.

Fantastic experience: Great gym with fantastic staff well run with all covid precautions in place

Fantastic experience: Coping with the covid situation brilliantly in my opinion. All the staff at Allerton are great.

Negative experience: Terrible communication. So difficult to leave even after the contract has expired and you give them over 6 weeks notice they still find excuses to not let you leave. One of the worst and most disorganized customers service I have seen in my life. Do not join

Negative experience: Voted the worst Gym in the world, very poor staff and manages.

Fantastic experience: Always great, anytime, equipment and staff are top notch

Fantastic experience: Has all the equipment you need to progress in the training for everything while giving you flexibility on your schedule. Staff are supportive and the gym is always clean!

Fantastic experience: Excellent gym

Fantastic experience: The staff are brilliant, especially the manager Ian.

Fantastic experience: Brilliant place, really good equipment, always clean, friendly staff

Negative experience: Used tissues constantly on the floor 2 sanitising bottles rest are broke. Blood on punch bag for days now. A gym this size should have a sanitising bottle for each member that’s booked in. Having to share one bottle with 8 members is a joke. Classes are good there’s a bottle for each member in those but the actually messy gym there scarce. I’ve brought up this issue via Instagram but no reply. I’ve been a member from day one but I won’t be going back again.

Negative experience: This was the worse membership joint.. never provided the class wanted and no reimbursement for membership. Spinning classes never seen. Poor senior management with bad customer service . To the point of arrogance and self entitlement, rather than been customer focused. Original manager signed up with has left Jordan who was attentive and provided great customer service. Never returned due to lack of customer service support

Fantastic experience: Super gym, nice staff.

Fantastic experience: Excellent gym, plenty of classes. The gym is really clean and the staff/instructors are very welcoming. All the female staff/instructors are easy on the eye which is never a bad thing. Great location near to plenty of Cafe's, bars etc.

Fantastic experience: Great gym, friendly staff.

Fantastic experience: Great Gym, great staff, plenty of equipment and open 24 hours a day.

Fantastic experience: Been to alot of gyms, but Anytime Liverool is great! Great classes, Amazing equpiment and lovely staff. Its refreshing to see staff actaully want to talk to you and not see you as just a member of a gym.

Fantastic experience: Fantastic GYM, Full 24hr access, Staff are very welcoming especially the manager star. Great atmosphere would highly recommend, its more than just a gym its a Club to suit anybody. I even got discount in a local restaurant with my gym fob. Winning

Fantastic experience: Great gym to come to, always clean and tidy, never too busy, big range of classes to suit everyone! Staff are friendly and available to help always. Recommend to anyone to come down and try this gym.

Fantastic experience: Excellent facilities and Highly recommended Personal Trainer Mick Day

Negative experience: DO NOT JOIN...always got an excuse for not letting you leave. Not got the right form, no staff available, make threats even though your 12month contract is over. Go else were

Positive experience: Good gym, well equipped and in a good location. Not sure how it will be on peak time as I was there over Christmas break.

Fantastic experience: Reading the latest reviews it seems like some people have issues with cancelling their contracts. I can’t comment on that but if you sign up for a 12 month contract and you want to cancel early it’s obvious you will be penalised for this. I don’t have a problem with the gym myself, it’s got everything I need, plenty of free weights, 3 squat racks, resistance machines, 6 or 7 treadmills ( they are getting another 3 also), functional training rig, concept 2 rowers, 12 spinning bikes (getting more) a free runner, cross trainers, recumbent bike etc etc. The classes are very good and plentiful, I’ve taken loads including Pilates, spinning, circuits, yoga. The instructors are approachable if you would like some advice on the equipment etc. Staff are friendly, a new manager has taken over, she is very approachable having previously worked in the gym as the fitness manager. I don’t know what people want / expect but the gym suits my needs just fine.

Negative experience: Pretty terrible customer service, tried to cancel my membership which took weeks. resulting in paying for a service I couldn’t even use

Negative experience: Cowboys!

Negative experience: I feel that a good gym would take the full overall well being of a person into account. Anytime fitness is only interested in profit. They are the most immoral company I have ever had the displeasure to be involved with!!!

Negative experience: Awful customer service. Management were plain rude with any correspondence and failed to respond. Poor atmosphere also. Staff seem too obsessed with building their own client base and making the most money rather than considering general members interests. I do not recommend to anyone, especially for £29 a month.

Negative experience: Absolutely awful customer service. I went in to cancel my membership and they refused me to do it as it’s a 12 month contract. Something I was NOT told about before handing over my bank details. It’s an absolute scam. So many people have told me they have had the same problem. The lady in the there, the ‘highest’ person you can speak to. She was nothing but aggressive and unhelpful. I would NOT recommend joining this gym.

Fantastic experience: Not sure what the bad reviews are about. Yes the music isn’t great and the leg press machine is designed for a person of god-knows-what proportions (I’m 5”10 and it’s unusable) but the equipment is abundant, the gym is clean, accessible and a nice place to be in. Well worth my subscription.

Negative experience: Took twelve months worth of payments from my bank totalling hundreds of pounds for a membership I had never signed up to. Currently contacting a small claims court. Steer clear, typical gym with no morals.

Negative experience: Avoid this gym and go elsewhere if you can. I emailed and called them multiple times to inform them of my intention to quit, they never responded. After I had moved back home, it was only then they decided to start contacting me to tell me I had outstanding arrears of £36 the next month (despite my attempts to inform them that I wanted to cancel my membership the previous month) that I had to pay off before I could cancel my membership, otherwise they would continue to charge me £36 per month. I paid these off, but they then told me in order to cancel my membership I had to go into the gym in person to cancel the contract, which I have been unable to do so. They wouldn't let me make the payments at a later date either, and has now gone to a debt collecting agency where it could potentially damage my credit rating and at this point in time have unfairly robbed me of over £120. Genuinely the worst gym I have ever been to and fully regret ever being a member there, ridiculously overpriced for a small gym with standard equipment and absurd cancellation policies designed to maximise how much money they can rinse from their customers.

Negative experience: Has been better. Standards appear to be slipping and it's not as friendly as it once was. Equipment is decent but limited and can get very busy at peak times.

Fantastic experience: Great gym

Positive experience: weights section is kitted out well, netflix on the treadmills with screens,

Fantastic experience: They have a great playlist!

Negative experience: I was offered a free pass, ended up paying 39 per month plus late fees. When I contacted the gym I was told there was no way to cancel. I have since emailed the area manager to discuss this. Instead I have been told to pay my way out of the contract. I have today been charged again 12, while my fob was cancelled last month.

Fantastic experience: Ok place, no problem using any equipment.

Positive experience: Friendly and helpful staff, disappointed with the classes that I have attended, not much interaction from the instructor and not very motivating.

Fantastic experience: Great little gym on Allerton road. Brand new so all clean and working well. Excellent selection of classes. Open 24 hours with a key fob entry. Personal trainers out and about in gym and always happy to give advice on using the machines.

Fantastic experience: Travel all over the UK and train in many anytime fitness gym’s! This gym is one of the nicest and most modern gyms I have visited along with very friendly staff good lighting! Would recommend.

Fantastic experience: The staff are very helpful. The classes are good and there is a very good selection of equipment/machines

Fantastic experience: This is the best anytime gym I've been to. I've been to 8 other locations in UK, 2 in Hong Kong, 2 in Singapore, 1 Vietnam, 2 USA. Newest equipment, good music, nice decor.

Fantastic experience: When is this open???

Fantastic experience: Really looking forward to going here

Fantastic experience: I love Anytime Fitness gyms, can't wait for the new one in Liverpool!

Fantastic experience: This is going to be a fantastic club.