Phoenix Fitness Centre and Janet Adegoke Swimming Pool

Fantastic experience: Hajar she’s good and very nice

Fantastic experience: I went to the adult beginner swimming lessons, coached by Anna. I can’t recommend her coaching enough, I went from barely being able to swim 2 lengths to swimming 30 lengths (750m) in one go in the space of a month!

Negative experience: The worst pool I visited, always cold water, boiling water in the shower, impossible to take a shower, unsanitary. I repeatedly addressed comments to the manager, but no one responds to improve conditions. It's cold at the reception. I stopped my membership, and they charged me a month later. I DO NOT RECOMMEND TO ANYONE, WASTE OF HEALTH AND TIME!!!!

Fantastic experience: I enjoy the swimming

Negative experience: Poor quality—often cold and unclean. A ceiling crack leaking water in the women's bathroom has never been fixed. Most lockers are always occupied, there aren’t enough morning classes, and evening classes are fully booked a week in advance. Many classes are also cancelled without notice. When you visit, it feels like no one is in charge, with no visible management to address issues.

Negative experience: No hot water and they don’t want to put a sign up to warn customers. My 2year old wasn’t the happiest. Manager only “just found out” even tho staff told me it’s from Yesterday haha. “I just started my shift” even tho it was 1:30 pm on Sunday and you close the pool at 3pm? lol. At least Belal tried to help even tho he’s a lifeguard on duty so couldn’t leave his station. There was a handful of staff all came out of the office shrugging their shoulders and watching. One lady staff member threatened to call the police on me as I was expressing my unhappiness after showering in cold water with my 2year old who was shivering the whole time. Not much to ask, if there’s no hot water, tell customers before they pay. Or fix it. Usually a normal pool with warm water in the showers. Male showers are soo mouldy with a stench of mould. Please check it.

Positive experience: Good facilities and classes. Lockers use uncomfortable bracelets with keys on them. And mens changing room needs renovating, very rural cold vibe.

Negative experience: Very poor quality gym with extremely limited equipment for the price. Dirty changing rooms and selfish people who hog machines for far too long.

Negative experience: You have used my details and my name without my knowledge i have contacted ur customer service by phone and the problem still the same . If I dont get this fixed soon i will report you for the misuse of GDPR

Negative experience: Careless management - I highlighted hygiene issues only to be met with cold stares and ignorance. Constantly dirty lockers, missing equipment (too few carabiners on cable machines) etc…

Fantastic experience: Excellent swimming experience, and the staff members are wonderful.

Fantastic experience: I LOVE pickleball Steffi is great at running it and making everyone feel included :)

Positive experience: I enjoy that the gym is pretty calm, it is also for people in need and disabilities so it's not for gangs to hog equipment. It's basically like X2 hotel gyms but I'm happy with bar barbell, bench and cables etc. I was a kiss gym member for quite some time but it started to stink so. Please get a triceps push down machine would be great tho.

Negative experience: It's the worst swimming pool I've ever been to. Adults' swimming time was at the same time as children's, with only one line for adults to swim, which is not enough!! A man with a T-shirt in the water was highly unsanitary. There is no private locker; you have to find your way between children and parents walking and yelling; don't go there.

Negative experience: The management is a complete joke here, I won a competition in August, I was supposed to get a voucher, now it October, the assistant manager keeps lying every single time that hes waiting for delivery. I honestly don’t care much about the voucher, but it’s the fact that they are not honest, I have also cancelled my membership as I do not want to deal with them anymore.

Negative experience: Awful, my brother was in the beginner class and the teacher was constantly frustrated and wouldn’t give clear instructions to him. I would rather teach him myself. Do not recommend and plus the place isn’t very clean.

Negative experience: I do not recommend having your child take swim classes there. My four year old nearly drowned last week as the life guard was not paying attention. He was only noticed after I yelled the house down. Needless to say, my children will never go back.

Negative experience: My 4 year old daughter was randomly lifted by her legs and dived into the water by her instructor - even though she saying No! Extremely disappointed & traumatised with her new group teacher Jennyfart. No apology or accountability for actions- nor was this done to the other children. I feel this was a racist manoeuvre & my shy child has been left traumatised.

Negative experience: Half the equipment is broken. There are four cables, but only two caribbiners, so the handles can't all be attached at the same time. I email to complain about this about once every month or two and nothing gets done.

Negative experience: The receptionist was very rude ,giving us attitude and not answering our question clearly.

Negative experience: Worst Gym I've ever been to! -First you have to book each session even to just use the gym area. -Not a great deal of variety in equipment; ie. no back row machines whatsoever (a staple gym equipment); barely any cable attachments; no spare barbells (so if the benches and the one power rack is being used there's no spare barbell to do something like deadlifts); not enough weight plates. -Cable machines where you can change the height only go up to 25kg. Only good thing about the gym it has one of those curved treadmills.

Positive experience: Large pool, dedicated swim times. Good locker system with a coin you pay for no cash needed, card only. Beware the locker coin only works once! Pool could be slightly more heated and the water in the showers hotter, especially coming out the pool it's cold. No clothes spinner for drying your wet swimsuit.

Positive experience: As many reviews here say, this centre really should do better maintaining the facility clean. The shower booth is smelly and the ceiling has been broken for months now. It's not just unpleasant, but could be hazardous. It's a shame, as the place is generally nice and good value, but the sanitary condition is really crucial.

Positive experience: My 7 year old son really enjoys his Swimming classes here. His confidence and strokes have improved tremendously. The teachers are really attentive and friendly. The only improvement I've noticed is that they need to clean the changing rooms / drainage more frequently as they can be a bit smelly.

Positive experience: Nice swimming pool very clean, small gym there is 2 rooms and staff in gym very helpful

Negative experience: This gym is a joke. My first complaint is that they don't have a "membership freezing" facility. They can freeze a membership if they want, but they do it in 3 circumstances: a) You are a muslim on hamadan; b) you are a pregnant woman or; c) you have a medical certificate stipulating you can't exercise. This is wrong for many reasons, among them, but not limited to: a) they chose a religious designation above others, religion is a choice, not an imposition, and if my religion of choice prevents me going to a gym on a different period, they ignore it, so they are prejudiced towards non-muslims; b) a pregnant woman should be able to cancel her membership with no cooldown period, freezing for a month makes no sense; c) I might have a health issue that is not certified by a British GP or doesn't need to be certified to exist; d) other gyms have a freezing policy, nothing justifies not implementing it. The excuse they give is that they are a charity. So what? Freezing a membership on other gyms normally incurs a smaller payment, it's not free. If you are a charity, surely that beats people cancelling their memberships entirely? Also, that excuse is a non-sequitur, there's no relationship between being a charity and freezing memberships. It simply makes no sense! My second complaint is that the membership is the same for everyone, regardless of using the swimming pool or not. If the gym has more expenses to care for the pool, everyone pays for it, even if they don't use it. My third complaint is that the gym is in a dire state. It's always filthy because they can't be bothered to clean it, and the equipment is in ruins. When something breaks beyond repair, it's never fixed or replaced, it simply disappears. There's also a lot of equipment in dangerous states of quality. Their squat rack has been broken for 5 years now. They have a barbell that is disassembling itself because a screw fell off some 3 years ago. There are broken mirrors, broken power outlets, broken machines, broken doors, everything is in ruins. The floor on the second gym is collapsing. My fourth complaint is that they never try to improve things. For example, they have this curved treadmill that no one uses. People hang coats on it. And it takes a huge amount of space. But people are always queuing for the squat rack. But they will never buy a second rack. Talking about rack, just after the pandemic, they had a "refurbishing" of the gym that consisted in moving equipment around and replacing all the perfectly functioning dumbbells for worse equivalents. They put a notice on that rack telling people it was forbidden to use it until they bolt it to the floor. They never bolted it to the floor and we spent 2 months without being able to use the rack. A pin of a stack machine went missing last month and they said it was stolen. Why would someone steal a stack pin? They will not replace it. My fifth complaint is the cost. I would be glad to overlook all these things if they did not increase the membership cost. In 2 years it went up by about 50% while the quality plummeted. You may be a charity, Better Gym, but you are not a good one. This is a badly managed organisation, full of arbitrary decision-making and wasting of funds. If they waste their money with such idiotic ideas, maybe they should cease operations and let a private group take over. My last complaint is the opening times. Mon-Fri 6:30 - 21:30, but Sat-Sun is 8:00 - 17:00, when they kick everyone out. I know that after 6 years in this gym, I'm leaving for good. The only reason I stick to them this long is that it's the only gym in the area and it used to be rather cheap. But now I prefer to buy a bicycle and go to that PureGym next to Hammersmith Library, because at least they let me freeze my membership without prejudice, they clean the place up and rotate equipment. So long, Better Gym.

Negative experience: Take your money somewhere else. Constantly dirty, doesn’t matter if they just cleaned. A cotton bud was in the same visible spot for over 6 months, hair and plasters are everywhere (if your mrs finds a hair not her colour just take her to the gym and she’ll calm down). Leaks everywhere and some of them are hazards as leaks are on lights/cables/tvs. Floors always slippery and wet. Instead of fixing the holes in the ceiling or fixed equipments; they painted, got new plants and TVs. Staff is rude and will literally tell you to get off machines as they want to train. Kids everywhere and allowed to lift weights they physically can’t and hurt themselves. 9 out of 10 times showers are out of order/clogged. Personally can’t believe how the council can let this place still be operating. However most people in the gym are friendly and nice to talk to

Negative experience: Used to love coming here after they reopened in 2021 after the final lockdown. They were always clean (give or take some hair or plasters here and there) and I visited for about 2 years until they started to scale back cleaning, likely as coronavirus was no longer a concern. But the pool water began to become filthy, always filthy. Weird large lumps of viscous cloudy mould or gunk floating around or at the bottom of the pool, eggy smells, I became ill shortly after a swim and never felt more ill in my life. I had avoided going swimming there for months after my recovery and I came back and the pools were still filthy. I’m not sure if they aren’t using enough chlorine or due to budget cuts there isn’t any inspections on the pool by staff members after they’re cleaned but it’s horrible. The odd hair and plaster is forgivable, but chunks of mould and goo and sludge at the bottom of the pool is disgusting

Fantastic experience: Nice pool

Fantastic experience: I’ve used this gym, and fitness facility, for over two decades. I’ve managed to fulfil my goals in fitness, physique, and strength. The gym has exactly what one needs, is kept clean at all times and operates 99% since I started. It’s more accessible than before, which is great; and is reasonably priced. The team are great, friendly, learned, and ready to help. The customers are of the same calibre. It’s full of friendly people of all ages (18+), races, and backgrounds who get along nicely. If you’re looking for a place where you feel welcomed, judgement free, safe to work towards your fitness goals, this place should prove more than adequate. Over two decades and 0 conflicts while using every available tool and always walking away with a good warm smile from any encounter is what I’ve experienced. Hopefully others feel the same.

Negative experience: The reason behind the opening of this place is unclear, as it seems to cater exclusively to private events and children. This raises concerns about the availability of a public swimming pool. It appears illogical for the council to allocate funds to a facility that is not accessible to the general public.

Fantastic experience: ‘ Better sports centre ‘ Marco lifeguard on the reception was absolutely amazing,, And Conor the full time lifeguard was also very sweet .. Very patient and managed to sort out a bit of confusion with my booking with a pleasant smile, friendly banter and extremely professional at all times .. Francisco was so sweet and also had ALL of the above qualities.. I’d highly recommend this place A great place for children and adults ( families)

Negative experience: 1 Some of the staff members are unprofessional. 2 The gym area is very small. 3 Closes very early.

Fantastic experience: great place very good service

Negative experience: Staff can be rude oftentimes but the facilities are great and people who come for classes are friendly.

Fantastic experience: Excellent facilities, the gym got an overhaul around 2021 and added some fancy Technogym machines, including a Skillmill that nobody uses - a good replacement for sled pushes. It gets very busy from quarter to 6 in the evening, any other time it's great.

Fantastic experience: Very relaxed place the water from the pool sometimes a bit cold but overall great.

Fantastic experience: Nice staff and good facilities.

Negative experience: I dont usually write reviews especially to a place where I've been going since I was young but the Staff are so RUDE! instead of talking to you politely they talk down to you it's so bad and swearing infront of my kids it's just disgusting. Told the manager he didn't seem bothered at all! RIDICULOUS

Negative experience: Good gym but nothing else to do that’s why Im leaving and joining mode club as it’s got more stuff to do and getting it for £85 per month with lounge and spa and nicer pool and food area to sit and relax and nicer and much bigger gym

Positive experience: I’m starting to go to the gym to lose weight and also because it’s 5 minutes from home. The gym is decent but you definitely need spray and wipes to clean the machines after you use them, none provided.

Fantastic experience: Wonderful

Positive experience: Gym is divided into 2 small rooms and it gets busier at certain time while management placed only women time at one of the gym which means you cannot access if you are a man. Just going out of the option.

Fantastic experience: Food place and nice and friendly staff

Fantastic experience: Really nice pool

Positive experience: Nice environment. Good customer service. Would be nice if you had more aqua aerobics classes

Negative experience: If I could I give 0 no one should waste money and time there.

Fantastic experience: Very good experience here. Facilities were very clean. Staff were great, carly was very helpful with my questions and requirements. As I identify as they/them the staff were all very welcoming and supportive. Highly recommend, will be coming back.

Negative experience: I’ve had so many problems with staff from this place talking about each other issues between there customers and then one staff member trying to get me involved with customers meaning wanting me to help out and trying to get me involved with there Information on there computer and then talking to me like they are headmistress when you want to tell them about how there scanner to go in wasn’t showing up that I was attending there classes or signing me in and when I tell them they are speaking to me like they are headmistress that giving them puinshment by charging me when it’s there mistake and talking to customers unprofessionally it’s really bad what’s happening and they are not being trained very well dealing with customers a lot better and I wonder why they are losing customers there as a lot are looking at how they speak with customers there unprofessional behavior

Positive experience: Great pool and fitness centre. We only ever use the main swimming pool here, so cannot comment on the gym. There is cold snacks vending machine and a disabled toilet in the entrance foyer. If you are looking for hot food, you will not get it here.

Positive experience: The gym facilities are not too bad the only problem I have with this gym is in the men's change room the toilets do not work and it always seem to flood they are not very good at keeping up with maintenance in this gym

Fantastic experience: Really nice local gym. Plenty of equipment. Never that busy. Decent changing facilities. Some parts of the gym are women-only for certain times of the week.

Negative experience: The swimming pool is okay but it is always at capacity because the staff tends to block half of the pool for private lessons. They do not manage it properly which creates a situation when 6-7 people are squeezed to one lane because 3-4 people who paid for a private lesson occupy half of the pool

Negative experience: Closes too early. I don't think any of the 10 other Better gyms I've been to closed this early. There is minimal mat space for doing stretches, yoga etc. It also isn't kept clean, I've seen used gum stuck to a machine that was there two weeks later.

Negative experience: If I could give a 0 to this place I would. I never provide reviews however felt compelled so no other parent should waste their time and money. My child was at stage one for 8 months no progress and mainly due to the teaching staff I.e poor teaching style which lacks skill and empathy in my opinion. As a beginner there would be several occasions where the staff would not get in the pool with children and stand on the side expecting them to follow instructions. Classes can be overcrowded particularly on weekends meaning very limited time to teach your children, I understand it’s not 1:1 class but there’s no direction. Teachers became frustrated at my child not being able to follow their instructions resulting in them shouting, clear aggressive body language and inevitably causing my child to cry on various occasions. For a 5 y/o it’s extremely authoritative and disciplinarian. On one occasion one teacher had picked up my child and throw her in the deeper end of the pool, horrified I saw behind the glass and spoke to the teacher immediately only for him to lie and say she asked for it. My child would never say that as she was frightened of the deeper end and him as a teacher due to him screaming constantly!!! I’ve complained and ended my membership with not one member of staff following up. Please do not waste a penny here and even more importantly your time. I gave it time to actually enable my child to progress but after 8 months I had to stop. The facilities are horrendously poor, hair everywhere, most cubicles smelling of urine and the hairdryer never works. Main area is like a sauna. Every member of staff I have observed just shouts or are on their phone or quite frankly do not care given their attitude and responses. Avoid, avoid, avoid and avoid!

Fantastic experience: I'm trying to join because of very good prices and looks good. Staff is very helpful and friendly.

Positive experience: I take my son there for swimming lessons. The staff are nice and friendly, and the pool area is clean. The changing rooms are numerous, and they have a main pool as well as a learners pool. The temperature of the main pool is warm as a lot of centres have pools that are too cold. I have not seen the gym, so I can not comment.

Fantastic experience: Amazing centre,with lovely dedicated instructors,always a great energetic experience

Fantastic experience: The pool is maintained better now and is much more clean

Negative experience: I am writing to complain about an Asian security guard who was rude to my daughter two weeks ago

Fantastic experience: The staff here do an excellent job of creating a friendly clean, safe, atmosphere. I've joined a few different gyms in my time and this one definitely has a nice community where everyone feels welcome. Can get busy, but to be expected from a low cost local authority centre. Recent refurbished too sommost of the equipment is quite new and the pool and changing rooms in gd condition. Well done guys, excellent value for money

Negative experience: This gym such is such a Mess Not the workers fault when the management is poor they lost 3 loyal members

Negative experience: Good location for gym but only 1 sports room. Lunch time booked for school kids and they don't allow you to use the other room. Disappointing really.

Fantastic experience: Nice swim pool ‍♀️ nice service I’m happy with my ‍

Fantastic experience: Recently renovated gym has brought a huge plus point to it and moreover you get the opportunity to work hard and stay fit when there is a swimming pool, a gym, and a sports hall for basketball and badminton. At all times you will find the centre really clean with all sorts of equipment provided. The best thing is that it offers really sound monthly packages which are quite interesting.

Negative experience: The pool is usually full of hairs. Using a swimming cap should be compulsory. It is very uncomfortable to see and fell hairs in the water. The pool needs a better maintenance, perhaps clean the hairs for often. Other thing is the lanes. In every other better centre or any other swimming pool, the lanes are divided to enable more people to swim at their own pace at the same time. For some reason that I cannot explain, they keep 2 lanes together and make people go around almost in circles. Non sense. Furthermore the changing rooms lack in cleaning. Otherwise staff is friendly and the booking is easy. If the place was proper clean I would have given a higher rate.

Fantastic experience: I would mark it as a 4.5 if I could for these two points and it may be nit picking but bare in mind I work in the facilities industry so I take all things into account 1. The mens toilet by the swimming pool always reeks like something terrible. It's not an occasional thing either it's every time I'm there 2. The toilet I was using in the men's changing room clearly hadn't been cleaned in a while. That being said tho, the rest of the facilities are well maintained, staff are very friendly and I genuinely think it's a great environment to either get a workout in or a swimming session in. I come for both the gym and the swimming pool to get lessons. I do like the fact the lessons are inclusive of all swimming abilities and divides the group in two. Just with the lessons were a little longer. Defo recommended !

Negative experience: Swimming pool not open to kids on a Sunday afternoon in the school holidays. Website doesn't make this clear. Epic fail!

Negative experience: It used to be a good gym, but it seems that its now left for itself, the showers have been broken for the past 8 months, cleaning and hygiene is 1/5 and the ovrall experence has now been lowered to a 1 star. I am dispointed at Better Gym.

Positive experience: There is a blonde Spanish girl instructor, she was Screaming at a child, my friend told me that she always Shouts at children, she has to know that children can swim badly and they are learning, if I were a father I find it very bad that someone who teaches swimming shouts at them in a bad way. Deberías controlar más tu vocabulario cuando enseñas, sino no trabajes allí!

Positive experience: Cool place. Less stars because pool was crowded and it felt like survival trying to get my swimming lessons done. Shame the quiet lessons are during working hours

Negative experience: This pool has really gone downhill in recent months. It's not at all clean; pockets of dirt gathering in the corners at the bottom of the pool, tiny bits of plastic and little hairs floating in the water, and odd detritus at the bottom of the pool (hair elastics etc). Opening my mouth to inhale while swimming today I took in a couple of floating hairs. Yuck! The showers are filthy. Drain has been clogged for over a week (soap scum, clumps of hair floating around). Furthermore the staff has changed a lot. The new ones are a bit rude, surly and not at all helpful, or even polite. A real downer. JUNE 2024 - This pool is so dirty at the moment. I have had 3 infections from swimming there. It is possible to see clumps of hair and other rubbish at the bottom of the pool. It's disgusting.

Fantastic experience: It's good to swim... recommend

Fantastic experience: Great sports centre since the refurbishment! Love it!

Negative experience: Awful gym, worst management. Got abused by a customer, threatened and discriminated and the staff I referred it to she "does not deal with that" and she asked me to sort it out by myself outside of the gym. Once escalated to the manager, even worst. Could not care less about it. Dirty premises, poor and damaged equipment. Only 2 benches for all the members... ridiculous gym

Negative experience: Trying to use the swimming pool and once I got change and ready to swim, I’m informed that it’s closed for an “half an hour break” at 17.30pm what it doesn’t make sense at all. No notice in the app or in the entrance of the gym. Such a waste of time.

Positive experience: I played badminton once in the sport hall. It is an independent area to use so quite suitable for several friends to play. They provided also the rackets and ball to use. So the price is quite reasonable. Bad side is that there are only two 40-min session to book for badminton in the afternoon. It would be nice to have slightly longer session and more options.

Fantastic experience: I recomand this centre, very clean, relaxed, Family culture, staff is great

Positive experience: Good pool, locals get a discount so register on the Better website

Fantastic experience: I have tested many and this is a great 25m pool. The staff is really helpful and friendly, and the amenities are new and clean. I recommend!

Positive experience: Would be good if the centre would open at 6.30am I am sure a lot of people will benefit from it and so crowd in the afternoon/night will decrease most luckily

Positive experience: St Katherines ran TKD classes for over 10 years, The previous management were sympathetic to the club being a community sport and working within the community, helping young children stay off the streets and in a safe healthy learning environment. As new management came the hall fee prices have increased disproportionately. Since COVID closure of the club its been difficult to return to to our regular training area. The hall fees use to be £26 over time the increase has now set the hall fees to over £40 an hour. The club used the hall wed, fri and sun 3 hours per time. We charge the students a nominal fee to accommodate single parent families and low income also giving concessions where needed. When we questioned the increase we were told to put our prices up. This suggestion would make the club unaffordable to the students we aim at and put them back on the streets. Phoenix centre is suppose to be a NOT FOR PROFIT organisation, HAS THAT CHANGED ? My next point is, the hall hire for Badminton is between £12 to £15 and hour 2 people playing, 2 people using vending machine 2 people using the facility. Our Classes have an active member base of 120, 120 students using vending machine, 120 students using the facilities. Which is more beneficial to the centre and the community 1 - 2 people booking adhoc if and when they choose 2 - Block booking 3 days a week at 3 hours a time for 10 plus years Not sure how this is working within the community and Not for profit As a club we have been priced out of the venue and pushing the student/young people back onto the streets helping the cycle of knife and gun crime. I wish someone would explain the logic behind all of this. Regards Master Mark Sargeant NTC St Katherines TKD

Fantastic experience: Since refurb the gym and pool are much more enjoyable. The security barriers are a much welcomed feature, the staff are generally really helpful, the new TRX rig is brilliant. Great classes.

Fantastic experience: The price that I've paid for the sport hall was fair and it was worth it

Negative experience: 12 months? Geee ,with this Covid you shot your doors anytime I wouldn't pay even for 2 months and your prices are humongous, totally craz

Positive experience: Decent gym and centre. Pool is the right size to cater for all skill levels and thanks to the booking system it's never too busy. Gym is a bit tight and, apart from treadmills and bikes, there's only one of each machine, so if it gets busy there's a lot of waiting around. Staff is friendly and helpful. I haven't had a session with a PT yet, but have seen a few of them with other people and they seemed good. There are also exercise classes and lessons. Overall a good place to work out and keep busy and fit

Positive experience: Doing some paddling training here. Decent place, clean water, generally hygienic environment.

Negative experience: Very dirty venue. The main sport hall floor is always dirty

Fantastic experience: I have visited many 'Better' venues, but Phoenix has the best customer service of them all. Highly recommend :)

Fantastic experience: Extremely helpful staff, the manager has the ability to listen to customers. The facilities are great as well.

Fantastic experience: Venue for Sunday services of Celebration Church International (CCI)

Negative experience: I used to park my car in the car park all the time and stay in the car to wait for my k8ds to finish until suddenly the changed the company and installed cameras. I got 3 tickets even though I was in the car. I recieved the first ticket after 3 weeks and I used to park there every week for my kids swimming lessons. I didn't know until I recieved the ticket that the parking system had changed I won't be going there anymore

Negative experience: Going there because my local gym is undergoing refurb. Looks nice in pics but it's really dingy.

Fantastic experience: Really nice staff and reasonable facilities for a great price for a gym in London. Very good covid measures

Fantastic experience: Sessile is as a great swimming instructor, my 5 year old loves him and is so much more Confident in the pool now. Highly recommend!

Fantastic experience: Interesting fitness centre. I have only attended the swim-for-fitness program but I'm not complaining. Staff are super helpful. The other swimmers I've met are a friendly lot. Will be trying the gym soon. Overall, it's a professionally run fitness centre. Highly recommended.

Negative experience: Saw a kid vomit in the pool and wasn’t cleaned. Stinkiest place full of Uncleansed people

Fantastic experience: Been great being back. Shame pools are closed until 2nd December but like a Terminator once said...

Fantastic experience: Amazing place for swimming and many more things such as:taekwondo,gym/ working out,teaching kids/ children to swim and many more.You can also watch your children swimming through the front there is also to vending machines one is snacks/ sweets/toffees/crisps and the other is drinks such as: Cola Sprite and many more drinks/ fizzy drinks.Moreover,In the taekwondo place if your early you can do badminton and many more games.

Fantastic experience: Loved it always enjoy my swim, but water was freezing to cold