Shapers Plumstead

Negative experience: Should of been a men and women gym

Negative experience: The gym appears as open on the website and on Google Maps but it is closed … I have also filled the online form on their website to book an appointment but I haven’t received any response. Not professional at all!!

Negative experience: Gym has closed down leaving members upset and no update on google so ex staff members are being asked whats going on…

Negative experience: I have been trying to access the gym for the last couple of months, always shut !! Phone not working ..it’s shows open in google , what’s going on guys , that’s not professional at all , if there is an issue should update your update web and google account .. Not nice

Negative experience: Why is the gym closed? No one answering or getting back to my emails. All last week closed too

Fantastic experience: It is soo good to know there is a women only gym. I wasn’t able to go in as it was closed. However note that the gym isn’t opened on Saturdays

Positive experience: Women only

Fantastic experience: I have re started gym at shapers after having time off. I really like how nice and friendly the staff are, very helpful at all times. Really enjoy it. Thank you

Negative experience: Update, it's not as good as it used to be after jade and serafin a left, they gave live to that gym. Also the new hours are terrible it's harder to go to the gym and we now have to pay for a re assessment £30. I miss the old shapers

Fantastic experience: I love this gym! Been going for about a month now.The staff are both friendly and professional and always there to help! There's enough equipment and the dance/aerobics classes are fantastic! I really enjoy going and plan on continuing for as long as possible! Thank you Jade,Xenia and Kelly,you are all great trainers!!

Fantastic experience: ined this gym one year ago its amazing place i found what i need for keep my body fit and losing weight,the staff all nice,kind and will trained, especially Xenia she's wonderful and amazing god bless her. Athmar.

Negative experience: UPDATE- I signed up for this Gym to give it a trial. As I understand each branch are different. The staff here are lovely it feels like a family business. The downside is the opening times of the gym is poor. For the price, you pay you should be able to visit the gym when you can without restrictions. The gym opening times are suitable for women who perhaps don't work and are free within the afternoons. For those that work a 9-5 or a 12-hour shift it is very unlikely you would spend much time in the gym. It doesn't fit your lifestyle. The gym is closed on a Saturday is even more strange. That is usually the day most people have off. It would make more sense for it to be closed on Sunday. It's a nice environment but I don't think it's worth the money if you have a job. Worth it if you work part-time or have no job at all. Monday to Friday should be from 8.30 am to 8.30 pm. Other branches have better opening times. The covid-19 excuse is not good enough. You can still get covid with or without a reduced opening time. Sadly I wasn't aware of the opening times until after I signed up. When I first called to make an enquiry I was informed it was open from 8.30 am to 8.30 pm. That was just for the sales pitch. 2). The equipment is very basic and limited. You don't have many choices of equipment especially if you want to do cardio workouts. The only cardio machine is a treadmill. And A rowing machine that is not currently in use. It would be nice to see equipment such as the stepper, cross-trainer etc. However, it is highly unlikely. The classes are great and are the best part of the membership. Without the classes, the gym memberships should be at a maximum of £15 per month. On the positive side. The trainers are very friendly and attentive. It's the opening times, choices of equipment that is the biggest downfall. For Sydenham ; went to Shaper in Sydenham a few years back. I must say it felt outdated and as If I was in someone's front room. I never had a personal training session. The trainers just watched me and hardly said anything. It was weird. I feel it is overpriced and to be stuck on a 12-month contract is a joke. That's how they can keep their members as I'm sure most people would leave. Not worth the money at all. The concept is nice but it needs fixing. Longer opening hours too.Plumstead pPlumsteadteas branch and although I am looking for a gym close by. I don't think I can do tr shaper experience again. Based on the reviews it doesn't seem any better than Sydenham. These gyms should just close down and rebuild.

Fantastic experience: Great Gym with excellent trainers and classes

Negative experience: Avoid this GYM at all cost they don't even care if you can't attend gym due to an illness I am being charged money even tho I have never once worked out in the gym they even charged me money during lockdown even thk gym was close avoid at all cost worst gym ever Please be advised that all members sign a contract which is legally binding to make 12 payments. All payments are due regardless of non-attendance. Your request to cancel has therefore been denied. You have made 0 payments of the 12 so far and have an outstanding balance of £133.50 including late fees. If you would no longer like to continue with your spread-out payments, you can pay a reduced settlement fee for the remaining 9 months (not including the 3 months owed). Alternatively, you can transfer your membership onto a friend or family member. Please let us know if you would like to take up either of these options. Please note if you do not bring your account up to date further late fees will be accumulated from Debit Finance.

Negative experience: Avoid this gym at all cost its the worst gym I've signed up to dont recommend to anyone there overrated, their too overcharged I signed up last November but due to illness and the lockdown wasn't able to go they have charged me for month's when we was lockdown and has even put forward my account to debt collection agency without warning me everytime I call they never answer the phone how am u suppose to pay you guys considering the fact I've never once used ur gym im appal and disgusted as to how I've been treated as a customer Avoid this gym at all cost there absolutely a sham and disgusting.

Fantastic experience: Xenia shes brilliant. So professional and does lovely interactive class accomodating everyone. Always look forward for her class. Thank you Xenia

Positive experience: Used to be my local! I drive past it

Negative experience: I really dislike this gym. 1) 12 month contract, no ifs or buts - this is so unnecessary in an age where the majority of gyms have options for a monthly rolling contract. If you decide you don’t enjoy the experience you can’t leave. 2) Such a small space - the decor is visually unappealing and I feel like I’m working out in someone’s front room. The space also smells strongly of cheap air freshener which makes me feel extremely nauseous and impacts on my workout. 3) Limited equipment - The weight machines are pretty basic and there is literally one of each machine. There’s a circuit of 7 machines, 1 treadmill and a small area for floor exercises. This means they limit your time on the 1 bike to 1 minute and I’ve often had to wait for the single treadmill. 4) The opening hours are...stingy, especially for over £30 a month. I normally like to work out before work but they open at 8:30. They also close at 20:30, so I can’t fit in a post-work workout if I finish work late or just feel like a late session. Overall I think it would be good if you want a weight loss club and need lots of supervision and encouragement because the staff are friendly. However if you’re looking for a proper gym STAY AWAY. And read the contract thoroughly before signing - I am now stuck with expensive monthly payments for the next year and so cannot afford to join a different gym even though I get anxiety just walking through those hideous pink doors. The so-called personal training was someone taking my measurements and then telling me to do 10 reps on each piece of equipment. I could have done that myself. Absolutely not worth the price. If you’re looking for a gym to join, do yourself a favour - there’s a new gym in Plumstead which looks to be better in every way.

Negative experience: I advise you to avoid this gym. They fail to give you the correct information and the most important details. The manager explained to both myself and a friend that we had a 14 days cooling off period. She failed to mention that if you had an induction you would be roped into a 12 month contract. Infact she advise us the opposite. Stating that we could use the gym for the first month paid for. I have highlighted that we were mislead but the company does not care. Infact they have not even acknowledge that their MANAGER has given two individual wrong information. All they seem to acknowledge is that you need to pay the money for 12 months. They do not advise you signing a contract on their premises removes your rights as a customer so there is NO way out the contract in fact, they do not legally have to give you 14 days cooling off period. I have lost confidence in this company please do not risk being mislead. They also have a claw which the manager failed to mention and she advise another individual that I had passed my cooling off period but, I called her to cancel she said she would start the cancellation and I would just need to cosign in an email but, state I did not have an induction. No mention prior to the claw. Very dishonest. I have been looking and finding this problem is not just one off. This seems to be common. So do not sign on the premises. Do not believe what the staff - how can you if the manager herself misleads! Look at the reviews on facebook. Look at neighbour reviews! If you have experience this WRITE A REVIEW please highlight it. We are not the first and, not the last. Light needs to be shed on this company.. I will continuing trying to do so. Anyone else had this problem please go to watchdog!! Let's get the RIGHT information out there.

Fantastic experience: Not allowed in as I am a man. No problem with that. If this business wants to promote healthy activity in women then all the better. It's a shame they don't show the same courtesy to pedestrians & wheelchair users. They have a display board which they constantly prop up in the middle of the pavement & sometimes on the dropped kerb used by wheelchair users. I have on a few occasions seen disabled people have to either move the board themselves or ask someone else to move it for them. Absolute lack of respect. They need to show a little more consideration for pavement users and place their sign out of the way of the dropped kerb. Update 23-12-19. Well done & Thank you Shapers. The board is now more conveniently placed for people with mobility issues. Can't comment on the quality of the Gym, but I can say at least they listen to peoples concerns & act on them.

Fantastic experience: Kind and helpful manager

Negative experience: Small, expensive place for your workout. U can't do proper training, because the place is so limited. Gym''s are definitely better!

Fantastic experience: Good chilled atmosphere

Fantastic experience: Amazing gym, lovely people, great memebrship and deals. One of the best only woman gyms I’ve been to. Been here for a year and enjoyed every second of it. Could give Puregym a run for it’s money.

Fantastic experience: Very well organised amazing staff that deals well with children. Holly the manager is great and keeps you going.

Fantastic experience: Very professional!

Fantastic experience: Love this place all you Ladies out there just go along and and see you will love it

Fantastic experience: Lovely small gym with everything you need. Helpful staff. Very accommodating.

Fantastic experience: Amazing gym. Friendly staff, really helpful and supportive :)

Fantastic experience: Lovely gym and everyone is super friendly. Instructors are great and the encouragement and support it fantastic from both the staff and members.

Fantastic experience: Excellent gym, friendly instructors, helpful. All instoctors doing hard workeach an one person

Fantastic experience: I have been coming to shapers since November last year to say that I have enjoyed it is the least. I have struggled with losing weight for years, started and stopped gyms. Since I have joined it's changed my life, the gym has become part of my lifestyle the women are all supportive which makes working out easier as they become your motivation. The instructors are friendly Katie and Jade are my favourites , Katie motivates me to do better in my performance and has given me great nutritional advice which has help me drop the pounds. I love my 121 with Jade she pushes me to the limits and gives me a great work out. This has been a great way for me to restart my weight loss journey and I have managed to stay for 5 months this is in fact the longest time I have spent in a gym. Ladies if you want a gym with a great all round programme which provides you great support. This is the place to go, they are friendly and fun. I have lost a lot of weight in a short amount of time all my family and friends are impressed.

Fantastic experience: I have recently joined this gym but I all ready love it. The staff are really friendly and make you feel really welcome. They design a program around you so you get the best results. It has a wonderful family atmosphere and everyone helps each other not only do you get a brilliant work out you also makes friends.

Fantastic experience: I have been coming to Shapers for nearly a year now and I love it and have made steady progress in my tailored fitness programmes. The staff are friendly, particularly Holly and Katie, they listen to your needs and work with you no matter your ability or fitness levels, but also push you. I have also met and made friends with lots of ladies there.

Fantastic experience: I have only been going for 1 month but I love it there. The staff are friendly and make you feel at ease. The program is designed for your needs and I've already lost over 1kg. I used to go to a mixed gym but felt intimidated and there was no trainer to help you and advise you of the correct way of doing things.

Positive experience: My wife didn't like it at first because of its limited space and machines. She has since learned to work with the resources available and enjoys it.

Positive experience: I have been coming for one month and I have never feel so energised. I am looking forward to my first review at 8 weeks, but already feeling lighter on my feet and a happier persona. It is somewhere where I feel so comfortable just working out and not having to worry about prying eyes!! ❤️❤️

Fantastic experience: I am a non-member but I do go to Shapers for my Non-invasive Lipo and it's the best place I've ever been to. I have been to a few places for similar treatment and I will not go anywhere else since I found Shapers. The staff are amazing, especially the management they are always motivating ladies and are so friendly. Definitely the place to go to and will recommend Shapers any day. Thanks to all the staff I have lost almost 10 inches off my tummy just from the Non-invasive lipo. Pain free, needle free and results instantly.

Fantastic experience: Only recently joined so I'm a fairly new member of 2 months. Big shout out to the team at Shapers, they are lovely, really encouraging and friendly. I have never joined a gym where I feel comfortable, Shapers makes you feel comfortable. All the ladies there are friendly and helpful and I love it! 1-1 are the norm, no extra payment and a wide verity of classes too. Have to say I had a 1-1 with Aklima, mostly on the mat working my abdomen and I hurt like hell the next day. That's never happened before. Bigs Thanks Aklima. Give it a try, you will wonder why you haven't joined.

Negative experience: We live on top of this gym and I have to say that they don't care about leaving a nice area around them. Their bins are always in the wrong place, being an obstacle for residents that lives here. Asked politely to move them, they just making excuses and do nothing about it.

Fantastic experience: I have been with Shapers Plumstead for over about a year now and i have recently renewed with them again. I was very sceptical about joining because i have never joined a gym before and was worried about spending all that money and not having the motivation and also other men staring and laughing at me because i couldn't do something correctly or just like that, but this being a ladies gym is fantastic and i am very happy that i joined and has done wonders for my self-esteem. I have been a member since they opened the Plumstead branch, i have seen many staff members and managers come and go. Although all the staff are very welcoming and informative, i am exceptionally happy with the management. I have recently suffered from a neck and back injury and i explained all of this to the manager and she has read up on the exercises that i need to do and the ones i should avoid to reduce the risk of further injury. When i have had issues with my diet and weight management they have been more than willing to help me attain my goals and to feel better about myself. Although I have not been able to attend the classes due to my own limited availability at present, i have seen many classes that would be very interesting to me and when i am able i will definitely attend. The equipment is very modern and up to date. Just 3 minutes on each machine and your workout is done. It covers your legs, arms, tummy and back. They have treadmill, bike and a vibro machine that can all be used. They have lockers and a small seating area downstairs where members can have tea or coffee and sit and have a chat. Overall i am very happy with the branch and the staff. Now the main concern i have is that Shapers overall opening times. I am an early person and i have to open the office at 9 am the gym opens at 8.30am, which really only leaves me about 20 minutes or less to do a workout each day. If they opened at 8 am or even 8.15 am this would help me a great deal. Please Shapers can you look into reviewing your opening times as this is the only issue i have.

Fantastic experience: Great environment. Friendly staff. Private space. Seeing results already. Be decision made this year!

Fantastic experience: I have been a member since this gym opened and I’m so delighted with the new manager Hayley who has single handedly turned this failing gym around since she joined. It’s rare to get staff that are so qualified and care about the members results! I really hope she sticks around as the good ones don’t tend to stick around! Please take care of your staff Shapers management, she’s a real gem and worth supporting! The classes and free 1-2-1 classes are absolutely brilliant and has really motivated me back to fitness as I was planning not to renew but seeing this amazing change has really changed my mind.

Fantastic experience: Has everything you need to get a workout.Gym has a great atmosphere with a variety of work out tools. Excellent, speedy very friendly service to help you. Great gym ,great price well pleased. It has become my go -to place for workout,just loved it.