PureGym London Bank

Positive experience: Try your hotel gym it might have heavier weights. 16kg max. Are you kidding ?

Fantastic experience: Rokas does such a great Bodytone class here, and this branch doesn't smell funny

Negative experience: EVERYDAY the staff is late to open the gym.. staff not friendly at all. Overall very poor experience.

Negative experience: They don't turn Aircon or internet on at the PureGym either so can't listen to music. It's too hot to do cardio. Empty though - not surprised as there's no internet or Aircon! Body pump class is awful and nothing like a normal body pump class

Fantastic experience: Your place for exercise

Fantastic experience: Great gym and conveniently located

Fantastic experience: I love this puregym! The staff are so helpful if I need anything and the location is perfect for me to pop in on my lunch break :)

Fantastic experience: Nice gym and the staff members are friendly. Many thanks to Pandora for always helping.

Fantastic experience: Amazing gym! Specially big shout to Ilenia, she always does amazing classes, look out for her classes if you want to sweat! I have had a pt session with her and I’ll go for many more. Definitely recommended!!!

Fantastic experience: I came for a tour of the gym and Ben showed me around he was very friendly during the tour and he made me feel very welcome while I was looking around.

Fantastic experience: Great gym and great instructors

Positive experience: Not too busy on weekday mornings. Mostly focused on cardio and functional equipment. The shower cleanliness is a disaster!

Fantastic experience: Best Puregym in central London!

Fantastic experience: Great cardio gym if you don’t lift heavy weights!Good value for money, clean and fresh, good selection of equipment such as rowing machines, treadmills, mats, small weights, weight training machines etc

Positive experience: Good gym

Fantastic experience: If only the South London puregyms was as clean as this branch wow feels much more posh, no broken equipment etc

Fantastic experience: This gym is advertised as a cardio gym, and it gives you exactly that. It's a fairly spacious gym with lovely staff that offers weight assisted machines for the other stuff it doesn't focus on. However, if you have a membership for this puregym, I believe you get access automatically to the one at Monument, which is very strength focused. Please do check that one out also for heavier free weights.

Fantastic experience: Top city

Negative experience: DON'T GO HERE FOR STRENGTH The single heaviest piece of equipment when I went on 24th Oct 2023 was a 16kg dumbbell. This should be well signposted before people pay to join as squat racks, plates, dumbbells up to at least 30kg and barbells are really a standard. Other than that its a really clean, well ran place as expected from a puregym, with lots of cardio equipment and the usual machines.

Positive experience: Love the space and the team working there is on deck, always ready to help.

Fantastic experience: Good spot!A PT named Kelvin (give the guy a promotion!), could hear what was going on, and after a coupe of minutes chatting to myself and the lady, he offered to take the session. At first we declined as he was just about to finish his shift, but he insisted. His empathy, emotional intelligence, and desire to take us through a session (when he did not have to, and it wasn't his to take) was incredible and a testiment to his character. It was also one of the toughest sessions - awesome Kelvin. We need more people like him.

Fantastic experience: They are super friendly there! I use the London branch when I am travelling for work and it’s always clean and tidy, everyone is so helpful and any equipment I need is right there! It’s such a good vibe in that place! Really recommend it to anyone!

Fantastic experience: Great place! Very clean and moderne. The staff is friendly and helpful.

Fantastic experience: Great location, loads of kit to choose from!

Positive experience: Have used this for 2 months. Has 80% of the gym equipment you probably need. Free weights only go up to 16kg… shame… could do with sets that go up to 32kg. For more serious weightlifters there are no bars, large deadweights etc. Has a separate room for spinning and then another room which is for your improvised training. Also has ergos, running machines etc for pure cardio and access to PTs. Is a simple gym and for £45/month which allows you to use 95% of PureGyms in the UK it is good value. Has showers, lockers etc and very friendly staff. Your overall view will depend on what you need to use a gym for. I am happy.

Fantastic experience: Clean, good for cardio.

Negative experience: No racks, barbells and the dumbbells don’t go above 16kg. Zero phone signal as well and Wi-Fi wouldn’t work.

Fantastic experience: The gym is good. It is clean and quiet. As other reviews point out, there is less equipment than other gyms but membership gives you access to two gyms. The other gym is closer to Monument a 1 minute walk away and they have more weights. I prefer the Bank gym because it is cleaner and less busy and has all of the equipment I need in a much cleaner and quieter environment. I recommend the gym.

Negative experience: Some one has hacked my details as I live in york and have never been to london

Negative experience: Tuesday around 7am the music was so loud the floor was shaking and I couldn't even hear anything on my airpods even on maximum volume. No staff in sight to ask for it to be turned down.

Negative experience: I was a member of PureGym London Bank, I made innumereous complaints due to not feel safe at this branch, but all of my complaints were ignored, which is a total disrespect to members. I used to come to this gym for a workout, but everytime I arrived at around 2.30pm - 3pm, the manager (he sometimes wears a top that says "manager" on the back) he is at the entrance and he is very arrogant and with an attitude. After finishing my workouts, I used to go to the toilet to pickup my stuff and go home, and this man who wears a manager's top checks the toilet which I know it's a regular gym routine for male staff to do this kind of checks. So one day I was very tired, then when I saw him leaving the toilet, I backed off in order to let him do his job, he then left the toilet and arrogantly said to me "it's all yours!!", in a very rude and impolite tone. A couple of months prior to this, I was leaving the toilet, and we bumped at each other at the toilet door, this manager instead of allowing me to leave the toilet, he blocked my exit and was interrogating me with a very obtuse attitude if there was anyone else in the ladies, rather than simply let me exit the toilet, so he could check the toilet himself without involving a gym member to do his job. At first, when arriving at the gym, I used to say hello to him, and he rudely reply "I'm good, thanks", then he would look down at his phone, after this I stopped greeting him when entering the gym. I am very upset with this manager's lack of professionalism and rudeness, he could be more polite to members, but he has this attitude, just because he is the manager. I left PureGym London Bank because of this arrogant and rude manager as I am very offended by his level of rudeness to me when I did nothing to him. I am deeply hurt by the way I have been treated by the manager of PureGym London Bank as well as by the fact the all my emails complaints about this manager were all ignored. It's better to pay a more expensive gym and be treated with respect and decency. UPDATE: I've sent lots of emails to London Bank Pure Gym complaining about this manager, I sent emails to Emma, to Olly and all ignored, now the reply below was "DM us" which I've been doing for more than a month, no one never got back to me, that's hillarious their feedback, I would've never left a review if my complaints have been dealt with.

Fantastic experience: Great gym, specially for the price.

Negative experience: Poor gym class, no speaker system so music played off a phone and the instructor barely even got on the spin bike himself

Negative experience: Very poor. Dumbbells only up to 16kg, no barbells so no plates or plate-loaded machines. No kettlebells. Really only suitable for cardio or bodyweight exercises. Yanga water (which is a paid extra) not working so the only option was tepid water from the fountain. Don’t expect a towel for your money either.

Positive experience: Great area for cardio workout, only issue would be the 16kg limit, other then that it's pretty good

Positive experience: A small gym which lacks equipment as said in other reviews however if are looking for a quick low intensity session this could be for you. If they started doing lunchtime/after-work classes it could be more appealing to the areas clientele as lack of residents and more city workers.

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Negative experience: Went to train legs expecting this to be like every other pure gym and was majorly disappointed, no plate loaded machines, no squat rack, no smith machine, no leg press or hack squat, weights all seemed to be very limited and below 20kg. I asked and was advised they have restrictions because of the building, at a loss as to how people can get a proper workout there, I had to leave and go to another gym.

Negative experience: No racks, no barbell means no real squats, no deadlift and no real bench. Acoustic as a lame excuse when the gym is in a basement makes absolutely no sense. If you need a quick run, fine but for compound and intensity, stay away. Not worth your time

Positive experience: One of the more expensive pure gyms, but right next to Cannon street. Not crowded at all after work which I love. This maybe due to COVID.

Fantastic experience: It's absolutely an amazing spot. Worth it. Classes are grat

Positive experience: Not the most equipped but well worth the cost compared to its competitors in this area.

Negative experience: OMG! This gym doesn't have a squat rack!! And the shower sprayed everywhere except your body! Good thing there is no contract! I would like to ask the person who runs this gym. "Do you work out?!"

Negative experience: Dumbbells only go up to 16kg. No racks or barbells. No free weights areas apart from benches! more pure*less*gym

Negative experience: Should have paid more attention to the reviews. Just no real free weights or machines and not what I’d expect from a PureGym having tried many others. If you want to do cardio or a light dumbbell workout you’ll be all good though.

Fantastic experience: Excellent but it's a shame it's not open on the weekend

Negative experience: Nice clean gym, and a cheap price for Zone 1 but you do get what you pay for. A very poor range of strength equipment, no free weights, no barbells, bench press or dumbells over 15kg. Basically it won't appeal to anyone looking to build muscle. Good for beginners, sports rehab or cardio but not much else.

Fantastic experience: Spotlessly clean and great instructors

Positive experience: What sort of gym doesn't have free weights above 16kg?

Negative experience: What kind of gym doesn't have barbells?? You can't bench, squat or deadlift here!

Fantastic experience: Only thing ,would be easier for me if they open 30mns early

Positive experience: Very quiet gym. Shame they can't have any plates there which means you can't really do any heavy weightlifting but otherwise very good for light weight high reps sessions

Positive experience: New gym...new and up to date equipment. Staff are polite and engaging...let's see if this continues when there are lots more members. Changing rooms are satisfactory given the size and location of the gym. There is a TRX/functioning area but no battle ropes. Spin and studio for cardio classes. Sanitising products available throughout which is great. Be warned, there are no Smith machines, no bench press equipment and no free weights or barbells heavier than 16kg which I was told is due to the building being very old...Its acceptable for now whilst I regain my strength but can't see myself using this place beyond the first month as it doesn't have the equipment I need for gaining muscle such as dead lifts and squats