Nuffield Health Glasgow Central Fitness & Wellbeing Gym

Negative experience: The gym is a great example of somewhere run by accountants. Was a member there for 3 years, as I lived next door to it. Gym membership went up more than 30% in that time, all the while they closed the hot tubs due to rising costs. I appreciate cost of living was an issue but no way that costs are up that much, just blatant attempt at profiteering from it. Management regularly send out surveys to members, which I filled in and never once seen any improvement. Temperature in the gym is also extremely frustrating. No AC in the summer so it is unbearably hot and in the winter heating on so also unbearably hot. Equipment is also very limited, with popular equipment only having 1 of, so regularly have to wait on people to get on something. Overall a really poor gym experience, I was lucky to be there on a discounted rate, but if you are paying the full price of almost £80, you are being taken as a mug! If you want a cheap gym I would suggest going to any other cheap chain brands as these will definitely be better equipped. If you need the swim and sauna I would honestly go to any other gym in the west end. Should note the staff are all really nice, no complaints about them!

Negative experience: Unfortunately a really poor gym - imagine a poor hotel gym from circa 2005. Cheap, flimsy equipment that feels both inadequate and unsafe. Limited range of weights, benches etc & the ones that do exist are really fighting for the same small, cramped space.

Negative experience: Unfortunately, the club is really poorly maintained. Clearly no interest in investing in its upkeep. It is not paticularly clean and the showers are mouldy with broken doors.

Negative experience: Card only no cash with pricing policy like a brides nitie went for 1st time on Saturday day pass for sauna swim 10pounds went 4 days later on Wed to be charged 15pounds when inquired why increased be told new management ??? Apart from the unclear prices and lack off cash options facilities were nice x

Fantastic experience: I visited this club today. Right from friendly staff at the reception through to facilities, I loved every bit. I went there around 7 pm, so it wasn’t too crowded. The steam room was closed, but used sauna instead. It is sad to see the poor reviews, but I would say in comparison to Manchester Printworks, which is my home gym, this is way better! I would return back again for sure.

Negative experience: I am new member in the gym and classes. I appreciate the class rota and PT who are really out of their reach to make me comfortable and flex up the actions for ease and muscle toning. Big up to all PT it's great work. Only fault is the microphones in the classroom keep breaking up and the audio instructor can't really work without it. The gym mats are old and stained . Need a new and cushioned up. More improvement on the swimming pool surface as can easily slipp off when getting off the showers. Thanks

Fantastic experience: A great gym right in the centre of town. Got new spin bikes recently which is great for me. Don't use the pool often but it looks good too. Staff seem friendly and if you have a question they'll help you out

Negative experience: Generally this club appears to be run on a shoestring budget by accountants rather than people who actually want the club to be a nice place. The club in general is very tired, grubby and in some areas extremely dirty. Maintenance issues throughout. I was really disappointed as the Nuffield club that I went to in Newcastle was faultless but this Glasgow gym could not be more different. Gym- the equipment itself is plentiful but is generally very tired. The upkeep and replacement of worn equipment is slow. The gym is very hot, I found it too hot to ever use a treadmill comfortably. Pool- the pool itself is generally clean and quiet. The Jacuzzis have been permanently closed. The steam room is fine. The sauna is always very busy and it can be struggle to get a seat. The sauna is never very clean, the floor is dirty and sweat all over the benches. Some members frequently using very bad language in the sauna making a ‘relaxing’ experience unpleasant. Changing facilities - For a mid-range club the changing facilities are awful. Lockers and benches are very tired, often dirty and the floor is filthy. The showers are beyond awful, extremely dirty, I have never seen them look clean. Some showers are completely broken and have been for upwards 9 months with no fix. Washbasin area in the changing room was recently replaced with a broken sink and tatty old bench. The club in general is very tired, grubby and in some areas extremely dirty. I made numerous informal complaints about various aspects of the club but nothing was ever done. I gave the club a chance but I have recently canceled my membership and moved to another gym. There are better clubs out there at a better price and better facilities. I would not recommend Nuffield Health Glasgow Central.

Fantastic experience: I have read some bad reviews for this place but I must say I totally disagree. I found everything fantastic. It’s a lovely quiet gym. The staff were lovely from Lesley at reception to Eve who gave me a tour of the place. All the facilities were perfect. Plenty of cardio equipment, weightlifting area was impeccable and the swimming pool/sauna/steam room is exactly what I wanted them to be. And then the shower/changing room were spotless. I couldn’t find a problem if I tried.

Fantastic experience: Amazing gym and staff. I do a lot of classes (good availability overall and variety. My favourites are bodypump, core & circuits) I’ve done some PT sessions with Beki which were really good. She’s awesome and has helped me achieve some of my fitness goals within a few months. The creche is also amazing, I wish it was open at the weekend too! My toddler loves going and it’s helped me to maintain a good level of fitness too. I don’t know of any other gyms in the area with this facility. Would highly recommend this gym (it’s also never too busy, even at peak times I can use all the equipment I’d like to)

Fantastic experience: Place is nice and welcoming Staff are amazing classes are so good Great smoothies. /food at the caffe. Swimming pool is so relaxing. Lots classes. For everyone. Of all ages. warm and friendly atmosphere I ❤️it.

Negative experience: Went for a free trial at this ‘luxury’ gym and didn’t go back. The place is falling apart; broken tiles on the shower floor, broken taps, jacuzzi permanently out of order-the list goes on. Quite shocking to see a facility in such a state of disrepair, it needs a complete refurbishment.

Fantastic experience: Very helpful staff and the medical team were excellent

Negative experience: The gym has really gone downhill over the past couple years with no signs of improving. The facilities are neglected, with a lack of cleanliness and many maintenance issues which take ages to get fixed (waiting nearly 2 months now for the hand dryer to be fixed, and provided no paper towels in the meantime). Real insult to the paying customers that these basic issues take months to be sorted - the gym is not cheap and you would expect a much higher standard. The place needs some investment and initiative from the management. There are many other gyms out there which cost significantly less but provide a far better service.

Negative experience: Before covid I was happy to come in every day and this place was maintained. Now it's going down hill. My guess bozos in nuffield so called managment will be selling this place to a different group so that's why all gyms are neglected and they don't even clean sauna and steam rooms. Too cheap to pay for cleaning really.

Negative experience: This place has went down hill since joining 2 years ago. The management team have no interest in maintaining the facility and fixing broken items. The mens changing room hand washing area has had a water damaged work surface since the day I joined the gym, sadly 2 years later nothing has been done to fix this, apart from a 'not in use' sticker. Really embarrassing this has happened for so long and paints a real picture of the managements attitude towards the paying customers! Same goes for the hand dryer which is always broken, for the last 3 weeks I've had to ask for paper towels to be supplied to allow people to dry hands, which most of the time the reception staff just ignore. Also noticed recently the emergency button in the sauna is broken with a 'not in use' sticker above it which they seem to think is acceptable with anything thats damaged within the gym, rather than actually rectify the problem. Simple things you'd expect from a private gym which is not cheap, you just don't get what you pay for at this facility and they clearly have no interest whatsoever in fixing these problems. It's a real shame what's happened to the gym and the management don't care for the customers interests, I'll not be renewing my membership just wish I could cancel sooner. Anyone thinking of joining this January should go elsewhere for more value for money.

Negative experience: My trial experience at this gym was disappointing, to say the least. The facilities seemed neglected, with a noticeable lack of cleanliness and maintenance issues throughout. The environment felt uninviting due to the facility’s poor upkeep, and safety concerns arose, notably in the slippery conditions of the steam room floor. Regrettably, based on this initial encounter, I don’t believe the membership cost justifies the subpar conditions and overall experience.

Negative experience: What a miserable and tired place with no customer service - would give 0 stars if I could! I was a member for many years but cancelled my membership last December as this place is literally falling apart. The state of the facilities is not what you'd expect from a private health club. It's very tired looking, equipment is falling apart, sauna smells badly and the jacuzzi is permanently out of use. I sent in some kind feedback to make management aware about the poor state of the sauna (smells bad and has black dirt/mould under the wooden slabs), broken spin bikes and terrible sound system in the spin studio, and I got the rudest email back from the manager. I wonder if they have ever come across the concept of "customer service"?!? I had another trial recently as was looking to potentially re-join but I am sorry to say nothing has changed since I left last winter. They won't be getting another penny from me. The friendliest and most helpful member of staff is their cleaner (she is genuinely really lovely and friendly) - no one else bothers to say hello, crack a smile or show any willingness to be helpful. It was like drawing blood from a stone trying to get membership information and costs from them at my trial. They really don't seem to care. It's a real shame. Good bye Nuffield Glasgow!

Negative experience: Leaving the gym!! I lost my phone recently and phoned back first thing in the morning, ask the staff Lesley to check the phone for me. The woman who picked up my call, has zero empathy. First she told me she doesn’t have time to check, apparently she is too busy. She will only be able to check for my phone when she is not busy and of course she won’t know when, doesn’t want to promise me anything for when she can check my phone, because she has too many things to do. After awhile, she checked for me and phoned back but I missed the call. When I spoke to her on the phone, told her that I missed a phone call, she told me that she has already left me voice message. I then told her that I didn’t listen the voice message, can she tell me what she left. She then unhappily told me that she didn’t find my phone. I told her that I want to speak to her general manager, she told me that the manager is in London, she can’t check her managers diary and doesn’t know when he will be back. And then she asked me why I want to speak to her manager. Then she start whinnying about she went to the safer, and the locker, the things she has done for me. She made it sounds like she has done so much for me and I owned her. Wanted me feel sorry, I don’t feel sorry, because this is your job. You have zero empathy for someone losing the phone and in the end you wanted to even that person feel sorry for you. I feel she is not suitable for the job and zero EQ. If you don’t want someone ruin your day better avoid her.

Negative experience: Too crowded, can’t even get a bench sometimes. Not much equipments and some aren’t working for the membership price. Giving two stars for the swimming pool and sauna which is not crowded but out of the two jacuzzis only one works with no warm water.

Negative experience: Just renewed membership but first visit this afternoon and can't say I'll be rushing back. Pool very cold, both jacuzzis out of order. Unacceptable for the price! Will be phoning in to cancel and get my money back this week

Negative experience: The place is falling apart. Jacuzzis permanently turned off, Steam room not steamy enough... overall in need of investment. Membership is too expensive for what it is.

Negative experience: The fact that they hot tubs aren’t HOT is ridiculous. They decrease their energy bill but make us pay the same price. Absurd!

Fantastic experience: Staff very lovely and friendly

Positive experience: The place is slowly crumbling unfortunately. Lots of damaged showers, lockers and cubicles, TVs in cardio area hardly work, hot tubs permanently closed, weight disks look so old and vary so much in style it's like they've been donated over the years. Staff are nice but the place needs investment and fixed up.

Negative experience: Always dirty, shocking few days again seen RAT passing from shower Room straight to cleaning area, sauna always smells and dusts everywhere around .

Negative experience: Went for a free trial and wouldn't go back. A lot of the equipment is run down. The rubber on some of the weights has come away and is exposing the metal layers within. The speaker in the weights section is horrible and tinny, really irritating. The watt bikes were rickety. The price of a monthly membership is not reflective of the quality in any way. However, the staff were nice.

Negative experience: Pool cold. Jacuzzi is weirdly cold and other 2 jacuzzis out of order. Never had experience of a cold jacuzzi it is totally unacceptable. Minerva Pool also very cold and ladies showers in Minerva St. also in real need of repair. Thermostats dont work in showers and tiles broken in the showers which could cause a bad cut if not wearing flip flops. Think Nuffield running them into the ground an swim 20 lengths and still not warmed up as pool cold.e

Negative experience: The Staff at this gym are exemplary and extremely helpful. I had high hopes for Nuffield, and was ready to sign up on the gym selection alone, but after sampling the second priority for me as a customer - the sauna - I’ve changed my score drastically. The Sauna was literally covered in hair, and came complete with the literal smell of feces. Considering I was there during a quiet period, the level of cleanliness just isn’t going to cut it for me as a consumer, especially given the 30 minute sauna cycle I was keen to try out (all the rage at the moment!!). Needs improvement

Fantastic experience: I highly recommend this place, there is a wonderful gym facility, swimming pool and infra sauna steam.

Fantastic experience: A well equipped modern gym with very approachable and knowledgeable staff. They always make you feel welcome.

Fantastic experience: On muscle strengthening programme with Collette- excellent- in a few weeks big changes in my movement Thank you Colette! Good fun in the group Mary

Fantastic experience: Front of house staff are always friendly, and patient with the access gate always acting up. Cleaning staff in mens dressing room are always working hard and greet you with a smile. Not sure about the green button everyone has to press to exit , an automatic gate would be better and more hygienic.

Fantastic experience: Good equipment, friendly staff

Fantastic experience: Love my new gym staff are awesome very helpful John my PT amazing

Fantastic experience: One of the best luxury gym in Glasgow, with a full size swimming pool, 3 jacuzzi, s state of the art steam room, and a sauna, helpful staff, plenty of time to use all facilities, i have tried alot of gyms in Glasgow, this one is number one for me, best gym in Glasgow for me,

Fantastic experience: Would like to commend one of your PT's Molly Miller for her friendly approach and for being so helpful today , she is a credit to your company Regards Mark

Fantastic experience: Excellent staff and service....

Fantastic experience: Exceptional Staffs and Service

Fantastic experience: Always good experience

Positive experience: Quiet a good place . Got check up done with in minutes. Staff was helpful and cheerful and keep you engaged.

Fantastic experience: Fantastic Gym great staff and always spotless easily the best Gym in Glasgow by a long shot. Loads of machines and tonnes of free weights. Great relaxation area from the steam rooms to the loungers. 10 out of 10 from me

Fantastic experience: Wonderful center, 99% I attend classes and 1% gym. Sauna, steam and bathrooms are always good.Free parking spaces available and always I've been informed by e-mail if there is a change. Just Love It!

Fantastic experience: Studying level 3 the Body Core and spent the morning / afternoon sitting my practical assessment in the gym. ( passed :) ) lovely gym and swim area. Staff friendly and well presented

Positive experience: Top notch.

Fantastic experience: Clean, well looked after gym, pool & sauna/steam room with free parking for members. Busy after work but rest of the week & weekend it's perfect. Just replaced all the cardio machines with top notch machines, and steam room/sauna being done next - all in all, in better nick than the premium Virgin Active back home. Staff have all been super and Health MOT/Training plan is a bonus. Definitely worth the extra few pounds compared to a Pure Gym etc. to work out in a nice environment and get the perks.

Fantastic experience: GReat clean gym, with good equipment, pool, friendly. My only issue is that the wattbikes need fans near them , I always seem to be boiling when using them

Fantastic experience: The front of house were super friendly and the trainers too. Great and spacious facility with new equipment and lots of room. I enjoyed working out here. I need to extend a huge thank you to Tommy, the young blonde lady and Cam on the desk. I had lost my hairgel and I was getting ready for a wedding post gym session. I asked at front desk and the two on the desk scrambled around and managed to locate Tommy (whom I never met but thank alot) as he lent me his hair gel so I could get ready in time. Truly above and beyond. It really saved me alot of trouble and I was foreverrm grateful. What a wonderful bunch .

Fantastic experience: Friendly staff. New and clean facilities.

Negative experience: I am a member at this gym and yes good gym and good facilities but major down fall is the price amean 1 pound for a towel unbelievable amean some of the staff are brilliant tour there some that try there best not to let you in. 1 pound for a towel is abousalte shocking the woman witth the glases young tattoo on her leg. This woman is very cheeky and a hope you have a look her too. I will not renew my membership as it not worth it atol. David Lloyd ya for a extra 40 pound you have everything they treat very nice as you should if you pay a lot a month. Don’t join Nuffeild giffnock

Fantastic experience: Great Facility in Glasgow Very Clean Friendly Staff Good Classes

Fantastic experience: The gym is quite large and has a lot of machines and weight areas good for beginner, intermediate and advanced gym users. There is a huge swimming pool also. Everything seems quite up to date and is clean with water stations dotted throughout. I’ve only really been at non-peak times and saw only a couple of people around so never had any issues with waiting. Coming from London / nyc I think what you get for the price is very reasonable and the staff are friendly and accommodating. I’m pleased I used this gym while visiting Glasgow. I used a day pass here, and they offer towels for rent. There are also protein shakes for sale if you need one.

Fantastic experience: Great gym, helpful staff

Negative experience: They increased the prices, over charge people, virgin used to be much better.

Fantastic experience: Sweet gym, reminds me of the big gyms back home in the US. Nuffield is probably the best in Glasgow, they have everything, lap pools, saunas, hot tubs and free weights. They have two gyms right next to each other, and you get access to both of them! Ewan in membership was awesome and treated me very well. Can't ask for a more transparent/fair pricing and sign up process. Ewan is a good guy and sign up went super smooth with him.

Negative experience: Changed the booking system to online only and only let certain members know about this. Disgraceful

Fantastic experience: Never seems too busy, always very clean and has a good variety of classes and facilities

Fantastic experience: Gym is always lovely and clean, staff are friendly and facilities up to date. Love this gym.

Fantastic experience: This is an outstanding gym. For a person who is very critical, this gym exceeds beyond expectations. The gym itself is conveniently next to Exhibition Centre and is in the beautiful, nice touristy part of Glasgow (by the River Clyde). It's so modern and clean inside. The staff were extremely helpful and friendly when I arrived (more than I bargained for!). A nice lady came and showed me a detailed tour around the gym, showing everything the gym had to offer. I was so surprised. In the café, they sold whey protein milkshakes and packets etc., so I was pleased.

Positive experience: Equipment is all brand new, and the club as a whole is well worth the premium membership fee. Staff are all very friendly and always willing to be of assistence. Only complaint can be that there doesn't seem to be any form of membership cap for this place. The weights facilities are relatively small and can often be a struggle to access the equipment/machine you require.

Negative experience: Facilities are ok. Be careful with your contract details. They do misguide for getting membership.