PureGym London Hayes

Fantastic experience: Looking absolutely perfect

Positive experience: Good gym, good management Ryan ,Josim, and p/t Shakir give positive vibes.

Negative experience: The gym is decent, but there’s a major issue—the smell at the entrance is overwhelming. On top of that, it’s consistently messy, the equipment is outdated, and functional trainers are often missing attachments. Dumbbells are rarely in their proper place, making workouts frustrating and wastes crucial time. Suggestion: Management should enforce re-racking rules more strictly, as the current state makes the gym difficult to use. Without changes, it may take a new competitor in the area to drive improvement.

Positive experience: This is a great gym for the price. Everyone is respectful and gets on with their workout. Serious people are getting their workout done. No hassle cheap and 24 hours!

Positive experience: Really love the passion of the PT’s (shoutout to Felix, Ben and Ram) but giving 3 stars as the new classes are repetitive and do not include any warm down. The new timetable has removed higher intensity classes later at night which is unfortunate for those who can’t get to the gym earlier due to work. It would be great for higher intensity classes to be back later in the evening, include back to back classes but including the warm down and allow the PT’s to do their own spin. They are clearly passionate about their job but following a template takes the originality out of the session. Also please keep the air con and consistently cool!!! The gym gets overcrowded which means it needs proper air con, today I left feeling lightheaded and dizzy due to the warm air pumping during a very intense burn class.

Negative experience: I been going to this gym for like 2 to 3 years now, men's toilets are getting worst it stinks worst then a fish market and gym is always full i am sure they are making money, also all the machine are dirty too like very dirty

Fantastic experience: Title: Fantastic Spin Experience at PureGym! I recently signed up for PureGym specifically in search of a rhythmic spin class, and I couldn't be happier! From my first session, I was thoroughly impressed by the spin instructor, Joasim. His class was exactly what I was looking for – high-energy, fun, and perfectly choreographed. What stood out the most for me was the choreography. Joasim's ability to seamlessly integrate movement with the music made the workout not only effective but also incredibly enjoyable. I found myself having a blast while working up a sweat. If you're looking for a spin class that combines great music, fun choreography, and a motivating atmosphere, I highly recommend checking out Joasim’s sessions at PureGym. You won’t regret it! Great asset to the team

Fantastic experience: Great gym, with decent equipment and the friendliest personal trainers.

Negative experience: One of the worst , rubbish gym i have ever seen in uk . About staff most of them are untrained and u professional .

Fantastic experience: Quality equipment with clean and nice environment

Fantastic experience: Very good place with nice facilities and good range of equipment

Negative experience: People constantly tailgate after 22:00 hence strangers can easily access which is a security concern. People are weird...e.g. some guys train in flip flops, jeans and work wear. Just a strange gym. Machines are OK.

Negative experience: Male workers walk freely through the girls’ changing room.

Fantastic experience: I am currently working with Ryan at Puregym Hayes as my personal trainer . He is professional, knowledgeable & has taught me how to correctly use the machines .He is the manager aswell as a PT. He caters to to all my needs to best achieve my goals . I would definitely recommend him . I have booked a few more sessions as I can see results which I have never seen before . It’s definitely worth investing in a personal trainer .

Negative experience: Dirty disgusting horrible atmosphere.

Positive experience: Meh! It's a gym. 5 to 8pm don't bother going, too many groups of youngsters doing chest and arms

Negative experience: The equipments are really old, I got a cut quite a few times using the straight bar accessories on the cable machine. So many equipments are old and worn out which makes it harder to use them. They don’t turn on the AC more often which makes the space suffocated especially at peak time of the gym. Half of the time is wasted finding the weights.

Positive experience: great gym, best times for coming are definently severe though, (i go 4am on saturdays and sundays due to the rush) all in all, great staff, though ill admit it does take a while for damaged machines to be repaired, dont reprimand the staff for bad attendees though, they do their very best and i have seen on multiple occasions staff picking up atleast 300kilos worth of weights because some over-entitled bum chose to be a mess and not respect a person for being a person, and thinking that PT = your mother, (clean up after yourself idiots.)

Positive experience: The gym needs some improvements, the chest machine downstairs are only 3, always busy, they could add one more, as the space it is, they just need to look around what it can be moved. Also, blue paper roll, it was nothing anywhere when I needed, nobody was coming to change it as nobody was around, weights usually rest all over the place as people do not place them back on rack, the running mill, are a bit outdated, no nice features on it. They have some chest machine out of order, and nobody come to fix that, but they made sure to stick a paper there. Shame as this could be a lot better as a gym.

Negative experience: Overcrowded 99% of times, too many wannabe types.

Fantastic experience: Cool Gym ️‍♂️

Fantastic experience: Very good gym and timing too good location and parking space and gym area is too big and machines

Positive experience: I like

Negative experience: I have used this gym since it has began. I have enjoyed it a lot including the members of staff, Felix, Harvey to mention but a few. l had a very bad experience with the manager.l have seen him at the gym quite a lot. I could not want to judge him but compared to other members of staff he seems to be cold and uncaring. A gym should be a community, where people meet friends and enjoy not a cold place. I used one of the vending machine. I approached him for help but his response was very rude, no customer service and care. He told me to wait 30 minutes. My session had already finished. I was going to work. I had no fluids and had just purchased a drink to hydrate myself. he was so dismissive of me with no customer care, it taints the hard work of other trainers at the gym. As a manager he should be able to lead by example. Pure gym hayes is a good gym which should not be allowed to be destroyed by one person. All the other trainers l have met are top notch friendly and approachable let's keep it this way. I sent this as an email but there was never any reply, that goes to show the lack of customer care from management.

Fantastic experience: Jo and Ryan provide a great service considering the amount of people that come. Best gym in the area

Fantastic experience: I travel for work and have been using alot of puregym branches around London and neighbouring counties, the Hayes branch is by far one of the best for atmosphere, cleanliness, and effort of staff. Despite it being busy, all facilities are clean, well maintained and you get treated with respect. Thanks to Joe, Ryan and team. It can do with a few additional equipment but all machines are well maintained and repaired very quickly.

Negative experience: I had membership for a few months but you an never use a machine down to people using others accounts. The place is disorganised messy and smelly.

Fantastic experience: Just did a circuit class this morning my second one. With Benjamin. Great instructor. Pushes me to where I didn't know I could go. Amazing format!

Fantastic experience: PT Joasim Edmund is very helpful and insightful. Friendly and welcoming everyday

Negative experience: The gym is good, but they need to implement strict hygiene rules. I know I sound rude, but someone asked to share a machine today and of course I obliged, little did I know he had a STENCH aura of 2 metres. I wish I was exaggerating . Please blast the air conditioning or something this happens every time I go in. If I walk one area to another the smell hits me like a truck, I’m on my knees here. Also the staff are friendly!

Fantastic experience: Pure Gym Hayes is an amazing place if you really want to exercise and get fit. PT Joey and Ryan are always very helpful, they look after the gym and the people as much as they can because unfortunately the people who come there constantly leave a mess. The gym is only packed in the evenings, but so is every gym from 6-9 p.m. The gym is spacious and has plenty of space to exercise. I've been here for 4 years now and I'm really happy with the staff and equipment. People’s who come from time to time here make a mess everywhere, including the locker rooms, and complain constantly but i highly recommend this gym as a person who’s been there for a time

Negative experience: too dirty smelly Although the equipment is good

Negative experience: Money grabbing. Broken water machine constantly. Water fountain spraying you in the face. Take extra money whenever they feel like it then refuse to refund you even with proof of extreme overcharge. You’re a joke.

Negative experience: I'll rate this place with zero stars but unfortunately there's no such option! This place is totally disgusting! Overcrowd during evening ( as you wanna exercise a bit after work) people don't cooperate even when they are resting during the sessions in order for you to use a bit the machines! The man in charge who's paid to organise the place doesn't really care, he's busy into chasing women! That's why I cancel my membership! Never again with puregym, they are failing in all areas they have a gym! Same situation pretty much everywhere! They wants your money but they don't offer anything instead just overcrowd gyms! I think this company should do undercover officials to see themselves how bad their business runs! Don't recommend at all! Considering another option for you apart from this gym will help you a lot by saving time and build your body to the best ! Stay away from PureGym!

Negative experience: Doesn’t have chat, phone support to deal. We have to text our issue in facebook and wait for 12hrs for reply

Fantastic experience: Very big and Nice Gym

Positive experience: Fairly decent sized gym, 3 hours free parking. Has shower, lockers and hair dryers if you need them, variety of equipment and fairly big space for free weights!

Fantastic experience: excellent place staff is good

Positive experience: It's quite a nuissance that lockers are being used with no lock, very unclear if the locker is available. Management should put a stop to enabling lockers being used without locks.

Fantastic experience: I’ve been a PureGym member for a little while now and have recently started to attend classes. I would highly recommend classes with Joasim (Joe), in particular his spin and ab classes - he is very motivating, positive, clear and picks good music.

Negative experience: One of the worst gyms about. None of the fountains, toilets or drinks machines work. When you speak with the management, they are uninterested and don’t care; they appear to be rather incompetent but yet arrogant. It’s a shame this gym is terrible, because all other PureGyms are immaculate, particularly given the price.

Positive experience: It's good for locals but a little rush in the evenings

Negative experience: the big minus of the gym is that they don't care about cleanliness, the toilet stinks of urine and the showers are clogged with hair, there is no cleaner

Fantastic experience: Good location and parking space

Fantastic experience: Really enjoy all the classes here, a good variety to choose from and friendly staff.

Positive experience: Extremely busy gym with limited space. However, good equipment and good value for money.

Positive experience: Great gym for weight lifting, good changing rooms and loads of parking but the cardio machine are really outdated

Positive experience: Fairly warm the food

Negative experience: Too crowded. Had to cancel my membership on the first day.

Negative experience: Too many people, always full and terrible ventilation.

Negative experience: This place stank of BO and was packed with people. All the machines were out of order could not even get water from the fountain because they were BROKEN!!!!!!

Negative experience: I have been there few times last week, The only down side of it is that people cheat the system by bringing in friends free and that’s why it becomes crowded sometimes. Once they enter their code a friend joins them in the entry tube and goes through together. Which is not fair for those pays for the facility.

Positive experience: The gym is pretty decent, I like the equipment and etc, but Felix the PT always bothers others about not doing certain stuff. The problem I have with this is that he doesn't do this to everyone but just to specific people. Sayings stuff like clean up the chalk and stuff to some people but not telling others is crazy stuff to me. Also, he sounds like a rude person in general.

Negative experience: Way too over crowded all round the clock

Negative experience: I’m really disappointed from puregymhayes today I went and they are closed today with no notice yesterday there was no water. I have not received any email regarding closing gym today I want to cancel membership from hayes. Really disappointed from hayes pure gym

Negative experience: Always no water and no clean

Negative experience: Water machine constantly broken, even when it works it’s rubbish and flows slow. Need to upgrade whole system. The music they play is a nightmare, pop and techno. Get updated and play relevant and hype music!!!!

Positive experience: I have to say that the gym and staff are great.....the maintenance of the building is a disgrace. There is/was a water leak from what appeared to be the water fountain, which dripped through the ceiling below. This was for at least 4 weeks and then they had no hot water!!.

Negative experience: I am a PureGym member as being apart of other gym’s some are independent, some are corporate such as Anytime Fitness for example. I’ve been with PureGym longer than I have been with Anytime the contrast is outrageous even in the independent gym’s I train at. There has been more than one occasion where trainers have attempted to give me unsolicited advice despite me training for years having to adapt my style of training based of what professionals I personally know giving me their input. To be fair it may not be PureGym as a whole as when I am at PureGym if I’m not at Hayes PureGym I am at PureGym in Burnham. For some reason it is always this PureGym where I am getting disrupted by trainers mid set because I automatically got the intuitive ability to see if someone’s intentions are genuine, as I said it is always this gym I get unsolicited advice let’s call a spade a spade if I was training incorrectly I’d be in A&E fairly often. Now this is with the vast majority of trainers however my experience with the management team & a small percentage of the other trainers here are good people but unfortunately the vast majority let it down. Generally it’s a large gym you have everything you need etc but despite it being my “home gym” when I initially joined PureGym due to my experiences here genuinely speaking I have now stopped training here. A kind message to the management team: should anyone need advice or want a personal training session with anyone of your trainers I’m sure they’ll ask this is not a personal dig at management but as I said it’s put me off. Maybe take some pointers from Anytime Fitness overall &/or PureGym Burnham, even the independently owned gym do not this they’re much smaller in terms of market share.

Positive experience: Good equip and facilities and is a good no frills gym. Can’t complain about it tbh. I’d just say it gets packed out in the evening but otherwise it’s good value for money. Recommended to all.

Fantastic experience: I recently joined the Hayes Pure gym Its been an amazing journey so far! love the place as it’s very spacious and a Great place to workout! always clean and tidy. The trainers are really friendly and supportive, and you get every types if equipments over here.

Negative experience: The gym itself has lots of equipment and fun classes that are handy to attend after work for a quick workout, but recently it has been getting very busy and it’s not possible to use any equipment or spaces. I also started noticing more of the gym facilities broken down and left for months unfixed eg. The upstairs water fountain which is now causing a vile smell within the area, the females changing room sink constantly smells. I notice that the toilet paper isn’t refilled as much anymore and have to resort to using the blue roll or search the whole gym to find member of staff. I’m not sure if the benefits justify many of the downsides of this gym especially since my membership increase. I have been to other pure gyms which are larger, cleaner and also in a populated area just like Hayes pure gym. It leaves me wondering why has Hayes pure gym has been left unmaintained?

Fantastic experience: Fantastic gym, with a fantastic environment. Toilet is not always in tip top shape however the rest of the establishment makes up for this inconvenience. Plus decent pricing.

Negative experience: Worst gym ever machines are always broken equipments are not always available toilets re not clean…waste of money

Fantastic experience: Great range of equipment and within walking distance

Fantastic experience: There’s always something broken in this gym and always crowded after 6, just an fyi

Positive experience: Please sort out the sewage smell in the ladies locker room, especially near the sink. The downstairs toilet is also very unhygienic. It’s smelt like this since I joined in 2018.

Positive experience: Great opportunity to exercise with a variety of machines

Negative experience: Gym machines ok , but too busy most of the time , have to wait for the machines work out . Drinking water , and male toilets wont work most of the time .

Positive experience: The parking is good, you have about 3 hours. The people inside are great. I only ended up leaving this gym because of it being extremely busy at all times. I tried going during the morning , work-lunch or at night and I can’t even complete my workout.

Negative experience: That menager and Staff need interesting more about missing eguipment for cleaning and general cleaning !!! they just walk around going nothing . Gym is smelly , dirty and not safety . They stołen my bag last time and they dont check camera , avoided my raport. Very bad !!!

Fantastic experience: Great gym for workout. Plenty of parking. The cleaners need to work a bit harder as it could be better in terms of cleanliness.

Negative experience: I started training at this gym in 2019, and last week I ended mine and my partners membership without any regrets. I wouldn’t recommend PureGym to any and I wish I could rate them a zero. Changing Rooms: It’s always dirty and smells horrible, with bottles on the floor or left on the benches, tissues, protein powder, and so many other rubbishes left around. The cleaners/PT walk in and sign the board to show they have checked and cleaned, but the truth is that they don’t care. The lockers are used as a storage people lock their stuff and leave it in there for months. It has come to a point they had to put stickers on the lockers, which were left locked for months. The showers are filthy with hairs on the walls or leftover shampoo bottles, and no one is bothered to clean the showers. The toilets get blocked at least twice a week, which takes them two days to fix. Sometimes, they must fully close the gym because there is no toilet access. Inside the toilet cubicles, you will find dirty tissues on the floor and stain marks on the walls. The sink has black moulds with tissues all around it, and you don’t have access to a hand soap dispenser. The dispenser has been broken for months, so make sure you take your own hand soup. The disabled toilets have been broken for months and when you ask them when it will get fixed, they will respond with head office is looking into it. Water Fountains: The water fountains hardly works and if it works you might get sprayed with water or it’s painfully slow to fill up your bottle. Machines: The gym is big so they could do with adding a few more machines this would help during peak hours. At the moment, the gym has multiple broken machines and treadmills which haven’t been fixed since Covid not sure why it takes them months to repair a machine. The free weight area is overcrowded sometimes three to four people are using one bench which means a lot of waiting around until you get yourself a bench. Furthermore, people never put weights away, so watch where you’re stepping. Mangers/Personal Trainers: The managers and personal trainers look depressed and upset all the time, and they don’t seem friendly. They go around telling people not to do certain things, but when it comes to them, they will do whatever they want, for example asking people not to squat without trainers and then you see them without trainers. If you have to complain to them about blocked toilets or broken machines, they tell you it’s not their job and to speak to the managers when you talk to the managers, they tell you to contact head office, or they give you a rubbish excuse. Overall, the gym needs a better management system, cleaners and they also need a fast responding maintenance team to repair broken machines. I will personally not return to PurGym what’s the point in building muscles if at the same time I’m losing my immune system?

Fantastic experience: Visit here very helpful staff

Positive experience: It is a budget gym so it is expected that it doesn't have the most state of the art, fully stocked equipment. But even so, there are always machines out of order and even multiple at the same time. It used to be better but has declined. The only cable machine rope I could find had broken plastic. The next time I went I coildn't even find a rope and no one else was using ropes. There were 2 D handles but one had a thick padded handle and the other was missing the padding and had the thinner plastic which made the exercises uneven. The are buckets in multiple places when it rains. One machine didn't have a weight stack pin so made it unusable. Another annoyance is the cable attachment links go missing so you can't attach anything like straight bar or rope etc to the machine. It is very disruptive to a workout if you have pre programmed routines programmed into a gym log app or personal trainer app. The gym had closed temporarily the other day due to toilets not being available. However when it re opened the gender neutral/disabled toilet was out of order and there was only one cubicle toilet for men. No idea about women's facilities. So if they weren't fixed but they reopened the gym, what was the point of closing the whole gym? I have cancelled and rejoined several times when equipment has been unavailable for long periods of time, like months at a time. Every time I consider going elsewhere but when visiting other gyms I have to admit that pure gym is more spacious and has a nice atmosphere. The temperature is perfect and it doesn't smell bad like some gyms I have visited. So I end up re joining and hoping for overall improvements. They can't help a machine breaking down but it seems to happen a lot. Staff are nice and great. Not been to classes but can hear them while I'm working out. They sound amazing and there are usually slots available when i look in the app.

Negative experience: Why a 24 hours gym is closed

Positive experience: It's nice, loved the facilities

Negative experience: Please explain why the website sends me around in circles and it’s impossible to cancel a monthly membership online? The cancellation form mentioned on the website is nowhere to be found. Cancelled direct debit, will not be back. Also who charges £7 for freezing memberships..

Negative experience: Please fix the hip thruster machine its been broken for 4 months and the lateral pull down upstairs as thats been broken for about 2. Thank you.

Positive experience: It seems to have a lot of gym equipment that is in very good condition. It was my first time at this gym and I haven't been in a gym in 4 years, after 30 minutes I was done Will update the comments once I have visited multiple times.

Negative experience: Nice and local to me, so that's the only reason I go here. Double the price of the Gym southall and half of the equipment and space. Most of the gym equipment upstairs is broken/ out of order. It's so hot in the gym and ventilation is extremely poor. Staff are great and local, so that's why I gave it 2 starts, not 1. For an extra 40, I'd go David Lloyd's

Negative experience: Machines are just left out of order for months? crazy

Fantastic experience: My local gym, very decent gym with a lot of equipments, weights and machines.

Fantastic experience: Gym is quite nice and the personal is friendly and respectfull (with me at least).Just want to submit your attention one aspect.Don t know who s checking the age of the people that use the gym but in the last period of time,lot of kids are inside this gym.Judging by theyr faces some of them are not even 16 y o not sayn' 18.They just come there to keep the machine busy,having good time and taking photos (not working ).Wouldn t mind a good check on people who use the gym. Btw...if Ryan or Zoe saied bout some of the members that they are stinkers,they were quite nice.The truth is that some members are worst then stinkers.I can understand a person smels after is swet using the gym but i can t understand a person smelling like "dead body" from 2 m distance when they come from outside.That can happen' only in 2 cases...either they had a "fight" with water and soap....either them gym clothes had that fight

Fantastic experience: Great gym manger very friendly

Negative experience: overcrowded every machine is taken and you have to wait forever for it!

Negative experience: If I could give this place a minus rating I would as they are not worthy of even 1 star. The staff are rude, unfriendly and very unhelpful. The place is very unhygienic and I have never seen much cleaning take place especially the equipment. I had my locker broken in to and my belongings and car stolen from outside a few months ago. I had to do a lot of running around trying to find people who could help me. To this day, no one from the management has been in touch to just hear about what happened and I doubt they have done anything to improve the security of the place. This place is a disgrace and so are the staff that work here.

Negative experience: Worst gym I’ve been to from a cleanliness, management and equipment state aspect. This gym always stunk, equipment always broke down and the out of order note on it for days in a row. Zoe is a very unfriendly manager, always looking smug/angry and has picked on me numerous times for absolutely silly reasons when others were in a similar position to me and she wasn’t following the same “protocol”. Staff/PT’s keep numerous equipment “busy” for their clients to use; example on one occasion: client was clearly a long way from moving on to bench pressing but PT kept the bench busy with a piece of clothing for a good 10 minutes- this is not the type of behaviour that you want to see from PT’s. I have been asked numerous times how many sets I had in a not so friendly way - by PT’s and in many instances other pieces of equipment were available/as professionals I’d expect them to improvise if what they had planned wasn’t available but not upset fellow members of the gym. Gym floor and parking are huge - the only positives for this place.

Positive experience: Well kept gym with basic facilities and good selection of equipments. One thing is missing is punching bag as i prefer to do boxing in my weekly workout.

Fantastic experience: Great gym. But also the most busiest gym I been. I recommend to avoid the gym from 4:30pm till 9:30pm. That’s probably the most busiest time for them. All other time it’s nice and quite.

Positive experience: Excellent gym, the reason I gave 4 stars is because there's a shortage of 8,9 kg dumbbells

Negative experience: Puregym making fool as they giving students discount not work , when you see term conditions specific timing for students discount, you have to go with higher price with standard timing equal to normal price . So there is now student’s discount work . Thanks

Negative experience: Rudest staff members Especially Felix would not recommend. Spoke to me rudely and put me down just for asking a simple question with a yes or no answer but wanted to make me feel stupid. The situation he put me in gives me anxiety so I’ve simplified the way he spoke to me but he is an absolute disgusting, rude, mannerless man who I can see from reviews online has been complained against many times but still no action has been taken. Rude individuals like him need to be disciplined on how to behave in a workplace. I don’t understand how he can continue working in such a busy gym if he can’t even communicate properly. For me this is enough to leave the gym and I will cancel my membership. But Seriously pure gym needs to investigate the way staff members behave otherwise it’s only so close till damage is done to the brand.

Negative experience: Very disrespectful staff Felix is working in this branch, definitely a no go gym. Complaint will be made, they need to get rid of this unprofessional person. Made my wifes anxiety go over the roof, will not return again.

Negative experience: Awful atmosphere, badly maintained equipment and not policed at all ie code sharing is rife! Staff are unwelcoming and downright rude on occasion

Negative experience: One of the worst gyms in the UK. The gym is always dirty, weights are all over the place and not safe to move around. I am shocked why Pure Gym is not sacking Zoe and Ryan when everyone is complaining about them. They are really rude and disrespectful. Everyone knows that they hate this gym and all its members. Toilets never work. Once Zoe shouted at me in front of other gym members because I was using the disabled toilet while the upstairs toilets were broken. 1 in 5 machines are either broken or damaged. I just got back from the gym and I could see how everyone talking and is fed up and tired having rude and disrespectful staff like Zoe and Ryan around. The other week I asked Ryan if there will be tissues on the floor because there ran out and he rudely responded go get some from your home. This is not a hotel. Zoe found that very funny. One of the member said in their review about Zoe hating Asian men. I confirm that it is true. Everyone knows she hates them and never been friendly with any of them. This is not a news. I know you will respond with your generic response while allowing this to continue in Pure Gym Hayes. If you would take all these negative reviews serious then they would still not be here. I will send this review to your members and safe email too. I do understand that my membership might get blocked like all others who emailed you, but I don't mind. Marvin

Negative experience: Agree with other reviews about the management. I believe it is time for Pure Gym to replace current management to improve the condition of their gym and as well to increase their members. I know many members and staff who left because of current management. Ryan and Zoe don't say anything to regular gym members when they make a mess or leave their weights all over the place. But when there is a new member they try to be uncomfortably rude to them. One of my friends heard Zoe saying that she hates this gym and all its members, primarily Asian males. She hates all of them. I have absolutely never used any of the toilets because of its poor hygiene. Scared to use. Most machines and accessories are broken. If not broken then the state of them are unsafe. The management abuse their position and all looks just not normal. There must be a joint effort to get rid of current management. Weekly I visit the gym 2 evenings, 4 days during the day and my God it's shocking. Considering to cancel my membership and look for a different gym. Hate to complain like this.

Positive experience: Manage to get workout done due to personal experience. Ppl hold on to weights, cardio machines rusting away and changing rooms aren't as clean as they need to be. Downstairs toilet door lock hasnt been fixed since few months. Shower cubics looks like they hardly being cleaned. It's just convinent to use it.

Fantastic experience: Might be my favourite PureGym so far. Lots of equipment, well utilised space, nice vibe and really helpful staff (first PureGym I’ve been in to and the staff were giving the equipment a really thorough clean). Good parking too!

Fantastic experience: Huge warehouse like set up...a very busy Gym