Information about PureGym London Charlton
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about PureGym London Charlton:
PureGym London Charlton is a welcoming fitness center that offers 24/7 access, making it convenient for a variety of schedules. The gym is currently undergoing refurbishments to upgrade equipment and improve class areas and changing rooms.
Highlights:
- Open 24 hours for full members.
- Diverse fitness classes led by motivating instructors.
- Well-maintained equipment and spacious cardio areas with natural lighting.
- Friendly and supportive staff who focus on member satisfaction.
- Accessible facilities including free weight and equipment areas.
Although the gym can become crowded, especially during peak hours in the evening, members appreciate the friendly atmosphere and helpful personal trainers like Sharon, who have received numerous positive reviews for their dedication and support.
Some areas for improvement noted by members include:
- Enhancing ventilation and airflow.
- Maintaining cleanliness in changing rooms and ensuring all equipment is operational.
- Addressing overcrowding during peak times.
In summary, PureGym London Charlton is a fantastic option for those looking to stay fit in a supportive and affordable environment, with ongoing efforts to enhance member experience.
PureGym London Charlton: Opinions
Positive experience: A little too crowded in the evenings
Fantastic experience: Under extensive refurb at the moment......upgrade to equipment and class area and changing room. 24hr access for full membership...off peak access 00.00-15.30 & 20.30 - 00.00. Free weight area and equipment area, lockers. Access via personal pin code.
Negative experience: Filled with children including their personal trainers that hog machines they're not using.
Positive experience: Lovely gym. I used to go there night time. It's open 24/7.
Fantastic experience: I always love every session at PureGym. Their facilities are excellent.
Positive experience: It's fine but I got tired of the very little natural light and limited space for non machine workouts.
Positive experience: Good play ground for getting fit.
Positive experience: 3 years with puregym , I had to cancel my membership after watching PureGym ceo mr Humphrey cobbold on bbc questions time, not my money mr cobbold
Fantastic experience: Class was cancelled but Sharon replaced it with a 2 to 1 weight class. Seeing as I'm new to the gym it was really helpful to learn how to use different weights and do different exercises. Thanks Sharon!
Hi Chloe, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We apologize for any inconvenience caused by the class cancellation, and we're so happy to hear you enjoyed the class with Sharon. We are really happy to be able to help you in your fitness goals! Thanks, PureGym
Fantastic experience: Top gym
Hi C.E., thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want our members to work out confidently with us, in a safe, clean and friendly environment. We are really happy to be able to help you in your fitness goals! Thanks, PureGym
Fantastic experience: Nothing but good things to say that staff are absolutely amazing very friendly and welcoming
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Barely any weights in the free weight section. Air con terrible. Layout dreadful. Always packed.
Hi Hamza. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Since moving my gym location from Greenwich to Charlton I have really started to enjoy the gym experience again. The staff are wonderful and the equipment is first rate. Thank you very much
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Great gym. I used to workout here but now the gym gets full especially around 6pm to 8pm. Also needs more ventilation during the peak times.
Hi Ernest. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: Oh boy, let me tell you about this gym. It was quite an experience! I have to say, it had a certain...aroma to it. And by aroma, I mean it was the smelliest gym I have ever set foot in!
Hi Kinga. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Membership since beginning There is no enough stretching space if they have classes
Hi KT. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Very good class as always. Clean instructions were given throughout.
Hi Jazmine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: First time doing Jermanes legs bums & tums class & it killed me but was so good
Hi Mellisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great classes and Instructors, happy with this gym overall. Jermane has been one of the instructors classes I have attended the most am happy with the tempo
Hi Amy-May, it's great to hear you're enjoying PureGym and our classes - thank you for the 5* review! Millie, PureGym
Fantastic experience: Jermane was a brilliant instructor. Keeps you motivated throughout! Wicked pump class!
Hi Chloe, it's great to hear you're enjoying PureGym, and thank you for the 5* review! Millie, PureGym
Fantastic experience: Pump (Tuesday 7.15am) Attended this class with Miles and I couldn’t be more pleased. Miles is a great instructor who, at every single class, week after week, goes the extra mile explaining every exercise, demonstrating them and doing them with us so we can always check we’re doing things right. His classes are well prepared, well explained and enjoyable despite making us work hard.
Hi Sandra. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: I've joined pure gym Charlton a few months ago and so far its been great. The staffs are always welcoming and very helpful. The classes are great and enjoyable, the instructors always take their time to help motivate and pushes you to reach your full potential even when you don't think your capable of doing certain exercise. Instructors always put your health first and If there's an exercise that you can't do they will always give you an alternative so that you still working out and don't feel left out. I do several classes a week and i love the fact that they always switch up the exercises so it doesn't get repetitive and boring. The music choice is always brilliant and sometimes even makes me forget I am there to do a class and not to dance.
Hi Sim. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Second class loved the energy, and felt very supported as a beginner
Hi Amber. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Love the pump class on Sunday mornings. Great session
Hi Ava. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great class, Ify pushes us to train harder. Changes her routine often, so we don’t know what to expect. Plays great music and makes working out fun. Interacts well with all and helps to push to see results. Great class!
Hi CSG. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: A proper work out from a professional instructor
Hi Anna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Exceptional customer service from management team
Hi Anna. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good place, clean often busy.
Hi Rumen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Sharon, is one of the best an motivating trainer's, even on my slow days. Big thank you.
Hi Reesha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I found PureGym in Charlon a great gym, with good facilities, fitness classes and always friendly staff. Prices are very reasonable and the service delivered is value for money. My personal trainer, Sharon, has done a fantastic job over the past months in keeping me fit and on the good track.
Hi Alberto. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: I attend Ify's burn it and ab's classes every Tuesday on a regular basis. Ever since she started leading the classes, they have become much more energetic and enjoyable. Ify always motivates and pushes the girls to give their best. Each class she introduces a new workout routine, keeping things exciting and challenging in a good way. She always brings a goood good vibe l, especially with the choice of music. Ify has definitely gained a loyal following, and I will continue attending her classes as long as I can. :)
Hi Nicole. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Amazing class from Joseph. Great energy from everyone
Hi Gafa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Impossible to get any workout done, you even have to wait in line to enter, let alone use any equipment.. Way more people than it has capacity...
Hi Ani. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: This establishment used to be one of the best around until a couple of years ago. Unfortunately, its standards have significantly declined since Manager Patricia's departure. It's disappointing that the gym no longer plays the usual gym music. Instead, it blasts an odd selection of music at full volume, which is particularly disruptive around the studio area, adjacent to the manager's office. This area seems to have been repurposed as a personal music player, emitting extremely loud bass music that many find annoying. I long for the return of the peaceful environment we once enjoyed, with music emanating from the gym's speakers and television. Regrettably, any complaints seem to fall on deaf ears, only reaching the gym manager and not the appropriate authorities. It's a shame, really. My advice? Bring ear defenders or noise-cancelling headphones to protect your ears from the overwhelming sound. EDIT: In response to Pure Gym's suggestion to contact the manager, I'd like to point out that this aligns with the concerns I raised in my review. If my email to the manager is not also CC'd to a higher authority, then it seems rather pointless.
Hi Subodh. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Nice gym, plenty of space. Too many people not putting the weights back though
Hi Bunmi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Positive experience: Equipments 2/5 Cleanliness (toilets, gym equipments) 1/5 Gym Space 2/5 Gym Staff 4/5
Hi Zivile. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Too overcrowded in the afternoons. There are too many treadmills, elliptical trainers and bikes (that are rarely used) taking up all the space and not enough other machines. Need at least two of the more popular machines (leg extension, prone leg curl, calf press, lat pulldown, diverging seated row). Quite frustrating as it’s impossible to train sometimes and the situation could easily be improved (have someone survey the machine use and remove/add according to the need during busy times).
Hi Silver. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: Terrible hygiene standards at this gym, with staff more focused on their own workouts than maintaining the facility. The restroom is constantly unpleasant, lacking proper ventilation and air fresheners. As evident in the video, this gym is seriously lacking in maintenance.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: It’s cheap and basic but does the job. Some machines would benefit from refurbishment and also the airflow is really bad. It smells of sweat (worse than other gyms) and is extremely hot due to no AC. Update: please use this as a method of feedback as I can’t find the suggestion box anywhere
Hi Sophie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: I came in with a dowagers hump on my neck and within and month and a half of training with Sharon my hump has already slightly reduced. She’s a lovely lady and an amazing personal trainer, she’s super hard working and dedicated to her clients and I look forward to all of our sessions
Hi Kaci. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I really enjoy PureGym!! If you're looking for PT, Sharon Flake is a great option! She always push you to do an extra mile!
Hi Laura, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym, and that we can help you in your fitness goals! Thanks, PureGym
Positive experience: It's OK but far too busy in the evening to have an effective workout. OK in mornings and weekends. People don't put things back after using them compared to other puregyms I've been too and staff give up trying
Hi Brian. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: The gym manager Ella, is so knowledgeable and helpful. Her professionalism is exceptional. Will definitely recommend this branch to others.
Hi Terry. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: For the price I shouldn’t complain as it is good value. It’s pretty basic but the machines tend to be working and the natural light during daylight hours is a treat compared to most gyms . I’m happy at the gym but this place is far from perfect if you’re looking for a premium gym experience. Some of the issues would include: - the studio is also the stretching/warm up/down exercise area. When there are classes, which is most of the popular hours, it is hard to find places to stretch etc. I find this very frustrating. - studio noise is very loud, including instructor microphone which means during classes it’s all the whole gym can hear. - the ventilation is awful in this gym. As soon as you enter the building you immediately feel the dirty, stale air and it doesn’t feel particularly healthy to breathe it in. This is a big issue that they should be looking to rectify. - it’s a very hot gym. I like that as it makes you sweat but can be overpowering when not feeling absolutely peak for a workout. - the weights room is small, cramped and full of too many benches which makes lifting weights when not using a bench or squat rack almost impossible. The bench press isn’t wide enough imo and if your hand slips slightly wide it’s n the bar, it can be hard to replace the bar bell (other gyms have better free weight equipment). - Fortunately I don’t need the changing rooms or shower as live nearby but the men’s is really small and not in great shape. Really not that good. - There’s only one water tap. - There is so much wasted space by the entry. Surely it could have been better designed so the gym was less cramped and all that space on both levels could be used. As I say, this is far from a premium gym but nor are the prices. If you just want a hard, no frills workout, then you can definitely find it here, so it works for me.
Hi Leaburn. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Pretty decent gym. Understaffed but busy.
Hi Akhilesh, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused and would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: I really with they would change up the women’s facilities as they’ve only had one working toilet for the longest time and there’s no air filtration systems in there, so it always smells of excrement and is extremely cramped, especially when they’re are more than 5 women in there it feels packed as there is not a lot of bench space to get ready… make sure your ready to start your workout as soon as you go in ladies as the change room is not zen. Half the lockers don’t work but the rest of the gym, is fine I guess the weights room makes you wonna do a U turn right back out of there I’ve never felt such prison vibes.
Hi Danielle. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Negative experience: Gym was always to hot lots of equipment didn’t work some cool pt’s there if still there Jermane,Emron,sharon and Maria as left over a year ago as was made unwelcome but wish these pt’s well there good shame pg is not as good as it was Tkr guys miss seeing you
Fantastic experience: Sharon the best PT there is great, super friendly smiling and funny. Have no real issues with the space.
Hi Jack. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: So many problems with this gym.. they don’t have a wide range of equipment, they got rid of the hyperextension Roman chair, very annoying and half the machines are out of service. The male staff are intimidating, women staff are okay.. it’s a very small gym and almost always busy. I specifically only go to the gym when it’s unstaffed because most of the staff are weird.. for example the men look angry and rude they don’t smile or but then don’t avoid eye contact! It’s okay not to smile but at least don’t look at people with a sour look on your face, they should just not look at anyone at all if there feeling miserable.
Hi Emily. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club where possible. Thanks, PureGym
Positive experience: Really love this gym. However, the new female manager is becoming intrusive and annoying. I’ve been going to this gym for a very long time and I’ve never had any issues with the staff. She needs to leave people to do their work outs in peace and stop micromanaging the space whilst we’re training. Also the air con could be better.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Fantastic experience: Really love this gym. Has a super friendly atmosphere and the PTs are excellent at making you feel welcome. Miles is a particularly great member of staff. I'm an extremely socially anxious person with autism and he goes out of his way to make sure I'm pushing myself in relation to weight training. He honestly doesn't need to go out of his way to help, but he does which makes him an excellent member of staff. The same can be said for Jermane, always helpful and makes me feel welcome. My only complaint about the gym is the air con not being very effective, but I believe this is due to central control of the building rather than solely PureGym's responsibility. Cheers guys!
Hi Ellie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding our PT's and that you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Clean and always have equipment available. Large space compared to most gyms in London
Hi Marcia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Be careful, my locker was broken into and my wallet was stolen from this gym.
Hi Gennadii. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that your wallet was stolen from you whilst you were in the gym. Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings. Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement: • Members are solely responsible for their own belongings when visiting PureGym. PureGym accepts no responsibility for any loss or damage to property. Thanks, PureGym.
Positive experience: It’s very, very hot in this gym, I was sweating before I even started my workout. There’s no private cubicles to get changed in in the ladies changing rooms so it’s difficult after a shower. The class area isn’t enclosed so it’s very loud when there is a class going on and there is not extra space to do stretches when there is a class in progress. That being said, it’s clean, has a good range of equipment and the staff/PT’s there are helpful and friendly.
Hi Indianlxie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Such a lovely friendly gym but as social media grows it’s getting silly. I have to flag this as it made me very uncomfortable people videoing their workouts and blocking the weights. I had to move over because someone was videoing and took a massive amount of space to do so please put signs up. It’s not really fair
Hi Davieboi. Thanks for leaving us this review. We are happy to see this is 4 stars. We would refer you to the gym rules: Please do not take photographs/videos unless permission is sought. Do not post remarks to the internet that may identify another person. If you have any concerns,w e would advise raising these with the Gym Manager. Thanks, PureGym
Fantastic experience: Sharon Flake, one of the instructors/personal trainers is amazing! Her classes are very intense but super fun and rewarding. I always feel great after and very proud of myself on the way home
Hi Karolina, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so confidently, in a clean and friendly environment. We are really happy to hear you enjoy using the gym and the classes available! Thanks, PureGym
Fantastic experience: This was my first time at a PureGym. One thing I noticed was the atmosphere. So much friendlier and much more relaxed than other gyms I've been to. Loads of equipment to use and a good location too.
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Positives: good spacious gym, especially in the cardio area and in the large exercise studio. Natural daylight from roof-lights is nice. Not quite so spacious or light in the free-weights area. Overall, pretty clean and all the equipment I used was in good working order. Negatives: very small male changing room. Quite a few of the locker doors in the changing room had been badly damaged making them unusable.
Hi Paul, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can use the members area via the PureGym app or website, to see how many people are in the gym. The best way to pass feedback on for practical action is always to get in touch directly with the Gym Manager, or you can use the feedback box available in the gym which is regularly reviewed. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. I hope you're able to make the most of the gym and reach your personal fitness goals! Thanks, PureGym
Negative experience: Dark, smelly, often completely full loud..just the location is convenient..
Hi Peter. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Unusual door entry pods are not for the claustrophobic. Small male changing room but ahowers are good. Membership is fairly priced compared to others, but some equipment is in need of maintenance with worn grips on handles. It also gets very busy at the weekends.
Hi Lee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: It was busy today, as expected on Sunday. Clean and tidy, which is important for the gym. There could be more classes, but for this price is a good one.
Hi JuJu. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Pros: Plenty of parking, 24hour access, quality equipment, very cheap for what you get. Cons: Air flow and smell can be pretty bad at times, don’t go at busy times for weight training, very small male changing room.
Hi Lucas. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great place, Thanks Darnell for the introduction
Hi Sumit, thank you for taking the time to leave this review, we always appreciate member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear that you enjoy using the gym! Thanks, PureGym
Positive experience: This gym opens 24 hours and has a lot of well maintained equipment and facilities to help you keep fit and healthy. Loads of parking space available outside.
Hi W Wan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym whit a big parking area outside all what you need to training you can found it here.
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Negative experience: I was the only person in the class room doing my workout, I got kicked out because the PT cos she had to give a lesson to two ladies. The room is huge. If it was to a whole class I would’ve understood but who was I disturbing minding my business doing my exercises?
Hi there, thank you for your review. We're sorry to hear about this. Please could you get in touch with us via Member Services with details on when this happened, and we can then take a further look into this for you. Thanks, PureGym
Fantastic experience: Really good experience but they must take care of equipments and it's servicing. I was surprised after seeing so many new isolated equipments.
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Positive experience: GET SOME SLEDS OMG!!! HOW CAN YOU HAVE A GYM WITHOUT A SLED TRACK!! AND GET RID OF THOSE USELESS TREADMILLS AND PUT SOME SQUAT RACKS AND BENCHES THERE INSTEAD!!
Hi Myst, thanks for taking the time to leave this review we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed for updates and improvements. Thanks, PureGym
Positive experience: The gym is well located, spacious, well-equipped. It is usually busy, yet you can always find a spot to exercise. However, the only and most annoying issue is the studio is super noisy with extremely loud music when there are classes (most of time when I train). I liked the days during the national mourning when it was much quieter. You can have music in the studio, but not in a way that becomes a super noise. The other alternative to work around perhaps is to make the studio sound-proof.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this if it is a cause for concern. Thanks, PureGym
Positive experience: Pros: friendly staff, good parking and location Cons: 25 treadmills that only seem to be used by three people at any given time while there are only three squat racks which seem to be used by 25 people at any given time. Only one of these racks has a hard floor so if you're lucky enough to get a rack you may be lifting on a soft spongy floor I give it a star for every squat rack
Hi there, Thanks for your review! If you want to give us more details on your experience with us here at PureGym feel free to pop us a message!
Positive experience: I totally love it. The variety of gym equipment makes it easy to train no matter how busy the gym is. I give them 4 stars for the membership fee that could be lower than how it’s compared to other branches. But, for the 24 hour access, that particular branch is my only choice. The lockers facility could benefit from more care and renovations but overall, it’s the best branch in Greenwich area.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great place to workout. Staff amazingly helpful and very friendly
Hi Sharon - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: One of the cleaners, Basirat, helped me so much to charge my phone! Thank you!
Hi Tom, thanks for taking the time to leave this review. Great to hear that Basirat was so helpful - thank you for choosing PureGym! Thanks, PureGym.
Fantastic experience: Bugsby way charlton/greenwich gym is a Great place however I work nights and when needing to use the shower etc after a workout they are closed between 12am-5pm (the gents and ladies) and you are all expected to use the 1 disabled toilet and if someone is using the shower then you cannot go to the toilet or like 2 days ago the 1 disabled toilet was blocked so instead of opening the gents /ladies they left the gym with no toilet facilities, ideally the cleaning/toilet facilities should be open to everyone regardless of time as we all pay for the same package!
Hi Bill, Thanks for your great review! Staff do regular cleaning checks in the gym and we have dedicated cleaning teams who come each day to carry out. Of course, during peak times it can be difficult for us to compete all cleaning routines, however as soon as it is possible our staff will complete all procedures and checks. If you have any concerns or suggestions, please speak with your Gym Manager.
Negative experience: Even for a budget gym this place is disappointing. There are several issues: 1. Cleanliness - cleaning stations are few and far between. Of 8 pumps only 1 works and the others haven't been repaired. Of two hand sanitising pumps NONE work. I had to go to Sainsbury's to sanitise my hands. Note - this means people DO NOT wipe down their equipment :))))))) 2. Environment - the gym is dull and uninspiring. The place is dark. Very few mirrors and no natural light. 3. Staff - there is no staff presence on the gym floor. No one to ask for help with technique or just general chat. The overall vibe of the gym is intimidating. No one seems happy. I have cut my workout short every time. 4. Machines - there are too few machines for the space. There is is only one of popular machines that other gyms will have multiple of (e.g. bicep curl, abs machine, hip adductor, leg curl... the list goes on). 5. The place is dirty. The changing rooms are gross, small and have so many broken lockers. The water fountain is faulty. 6. General ambience - it's so dull. Even the PTs don't look like they're having fun. I have already cancelled my direct debit and will be moving to Anytime Fitness next door. If you are looking for a gym to motivate you and get you inspired on your fitness journey, trust me, it is not PureGym London Charlton.
Hi Michael. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: It’s alright for the basic gym-goer, not so much the gym rat looking for a first class gym experience. The place is quite small. I dunno what other reviews mentioning how big it is mean by big. Half of it is dedicated to the 30-odd cardio machines that are only used by like 8 people at any given time. The rest are usually empty. This is a problem because that means more people are packed into the weight room. Probably the tiniest weight room of any gym I’ve ever been to. It’s always packed. Always cramped. There are only two barbell/squat racks so if your main routine comprises of using the barbell for the entirety of your workout you might be out of luck. Not a good look to hog a barbell rack when there are only two available. In comparison there are 4 at the Greenwich location which means you can likely get away with staying at the barbell the entirety of your workout without having to swap turns with another user. The weight room was uncomfortably small for my preference. The gym would actually benefit from a complete remodelling to fit the times. And I don’t mean tearing down walls but quite literally reversing the layout. Switch the cardio section with the weight section. Get rid of like 15 treadmills and ellipticals, move the remainder into what is now small weights corner, and move all the weights, barbells, dumbells, squat racks etc to where the cardio equipment currently is. And invest in a couple more squat racks. Et voila, brand new gym that fits the times. More people now than ever more than ever are gravitating towards weight lifting over cardio as a preferred method of execisr. This gym would benefit from reflecting that shift rather than being stuck in the 90s/2000s. The set of machines they have there are quite dated as well. None of the new technology you see on social media workout tutorials these days. Pretty much the standard set that’s been in gyms for the past 15/20 years. So again this would be ideal for the average gym goer, not anyone looking to try out the new fangled machines fitness trainers and bloggers and gym rats are seen using on youtube like. None of this to say it’s a horrible gym, or that all Pure Gym locations are like this, it’s just that this one in particular is on the lower end of the quality scale so to speak. It’s a basic gym. Which would explain the lower membership price point in comparison to other Pure Gym locations and other gyms in general. The staff are friendly and helpful which is nice. The atmosphere is positive overall. But in terms of quality, if you are truly looking for first-class gym experience, anything beyond the basics, this location probably isn’t for you. The main takeaway is that this gym is a bare bones, budget friendly option for the average person looking to keep fit with basic exercise.
Hi Jessica - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym.
Negative experience: I have been to many Pure Gym in my time (as well as The Gym’s) around London (and in the regions). First things first. This Pure Gym is the worst gym I’ve ever been to. Some general feedback. (1) there is an open plan area where people do fitnesses classes. The instructors play absolutely horrible, aggressive music at the LOUDEST volumes. I exaggerate not - its like walking into a night club. How can one relax after work to train with that horrible noise? How can you chat to a friend etc. Incompetent management to permit this. Everyone I speak to agrees with this. (2) the equipment itself is standard and no worse or better than other Pure Gym. I would say, however, that machines do seem to be out of order more regularly than other Pure Gyms I’ve been to. (3) the lay out of the gym is so out dated and makes no sense. The majority of the space is reserved for cardio. And literally hardly anyone uses them. Most people are packed into the very small weights room. Which, may I add, is quite dangerous with a load of jacked guys throwing weights around and doing cross fit. (4) the water fountain is terrible and barely works (5) the mens changing rooms are tiny and completely packed during peak hours. Good luck getting a shower in there! (6) the location is good - and there aren’t many decent gyms in the Charlton area. Which is probably why it is so packed. I’d also add that the Charlton gym is more expensive (£35pm) than the pure gym in Greenwich (£30). And the Greenwich pure gym is SIGNIFICANTLY bigger and more equip. It’s also offers members 2 gyms in the Greenwich are! I’d be interested to hear a response from management from this. Thanks
Hi Will, thanks for the message. We are sorry to see that you have rated the gym 1 star. Please can you drop us a DM so we can have a chat to you about this rating and what we can do to improve our service going forward! Thanks, PureGym.
Positive experience: Pro: 1.The Gym is amazing because I able to enjoy my workout with out any worries. 2.The customer service is out off this world. 3 Great environment to do workout. Con: 1. Lockers are very old 2.Same off them do not lock proper 3.The showers does not have any lockers I hope the gym lockers will be changed in the future and the shower room to get them lockers
Hi Saacid. Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Fantastic experience: I had best experience in this gym mainly with equipment. They have enough tables which most of the gym they don’t have and enough equipment for all exercises.
Hi Ehtasham, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Negative experience: Turn down the music Response: Okay let's put down a few more words. On a couple of times the music from the studio has been so loud it was distracting me from using the cardio machines with headphones in the other end of the gym. As to whether this can be fixed is a different question. The gym seems quite busy, and sort of cramped what with there being no space between the machines and the studio is sort of in the same area as the main gym but I think with dry wall separating it (perhaps with no ceiling). It may well be that the interests of the community are best served by having enough (but tightly packed) equipment and very loud enjoyable classes and there is no solution. But from my selfish perspective this makes it difficult to use the gym when I went at 730 pm... but then maybe I should have gone at night....
Hi Tom. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: The music is extremely loud during the classes. It's really difficult for people with hearing difficulties. It'll be great if the music is lowered to accommodate everyone using the gym
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. I’m sorry to hear this may affect your enjoyment of the gym. We would recommend speaking to the gym team about this and they will be more than happy to help you with this. I’m sorry to hear this may affect your enjoyment of the gym. Thanks, Puregym.
Fantastic experience: Great Gym clean, friendly staff and excellent layout. Classes can get a little loud every now and then but it’s not too big a deal. Would highly recommend to any would be gym-goers.
Hey Yusuf, thanks for taking the time to leave this review. We always appreciate and take on board member feedback, so it's great to hear you're enjoying your time with us! We'd like to thank you for your kind words and wish you a great next workout :) Thanks, PureGym
Positive experience: This gym is on the smaller side, so it's unfair that it's priced the same as much larger puregyms. Very little privacy in the changing/shower rooms. Overall, still pretty good. Kept clean and doesn't stink.
Hi Zara, thanks for taking the time to leave this review, we always appreciate member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would like to apologise for any inconvenience caused. Our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Prices are set according to different factors, including ground rent. Members can use the members area via the PureGym app or website, to see how many people are in the gym. We are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Wish it was less crowded during the day. You basically kiss a proper workout goodbye if you come in during the daytime, instead of in the morning, because there is no guarantee you will have access to everything you need. You will have to share with someone else or wait for each bit of equipment to become free. I wish the studio room was open to everyone before 8 am as it makes the rest of the gym feel very crowded and it's hard to find the equipment I need for my workouts. My only option currently is to use whatever is free, or come even earlier. During the colder months coming when it's dark outside isn't an option so I just stop coming. I wish there were more squat racks in the weights area. It's hard to get on one. I wish the treadmills were all looked at so that the sheet underneath doesn't slip while you're exercising.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Thanks, PureGym
Positive experience: Charlton gym is not very clean ,some of the staff there use the equipment and don't put things back and don't clean after every use . The weight Room is always unorganise everything is everywhere and it's always busy and you can hardy use anything . But it's not a bad gym .I think I'm just used to Greenwich movement and the high standards of cleaning and how welcoming the team are there .
Hi Winnie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Positive experience: Goers not cleaning before and after, only 1 shower working for a long time...
Hi Senol, thanks for your review. Staff do regular cleaning checks in the gym and we have dedicated cleaning teams who come each day to carry out. Of course, during peak times it can be difficult for us to compete all cleaning routines, however as soon as it is possible our staff will complete all procedures and checks. If you have any concerns or suggestions, please speak with your Gym Manager. We’re always looking to improve our services and your feedback would be helpful, if you’d like to tell us more about your experience please get in touch. PureGym.
Fantastic experience: Best place you can workout your body allways nice people in there !
Hi! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Positive experience: Many broken appliances, like hairdryer, machines, showers, lockers, been broken for well over a month and it doesn't seem to be any indication of getting fixed. Edit: I emailed the gym manager and most of the stuff above has been fixed very promptly. Fast response.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Negative experience: No Showers. No Hairdryer. No Machines I told and email them 2 months ago. They ignored. Worst gym ever!
Thanks for taking the time out to leave a review, we're sorry to see that it's only 1 star. We would like to assure you that we are reviewing all feedback. There are showers and hairdyers in all of our gyms, and at PureGym Charlton we offer over 220 pieces of state-of-the-art equipment. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. We apologise for any inconvenience caused. If you'd like us to take another look into this for you, please get in touch with the gym team using the e-mail link towards the bottom of the gym's home page or drop us a message on Facebook, Twitter or Instagram. Thanks, PureGym.
Fantastic experience: I really love this gym, after a hard day it's relaxing.
Hi There. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Negative experience: Hi. Could you let me know when hairdryer will be fitted? Don’t tell me if I could get in touch directly as I never received answers. Thanks!
Hi there, thanks for taking the time to leave a review. We're sorry to see it's 1 star, you will need to contact the gym manager on [email protected] who will be happy to speak with you. Thanks, PureGym.
Fantastic experience: Amazing gym. Highly recommended. Not so crowdy and very clean.
Hi Emma. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Brilliant gym. Fantastic equipment. Nice, clean friendly gym ✔
Hi Cheryl, thanks for taking the time to leave this review, it's great to hear you're enjoying your time at PureGym London Charlton. We wish you all the best with your future fitness goals!
Fantastic experience: Was my first day using pure gym as I have just signed up, first impressions was fantastic, great gym, friendly staff, and on the whole a very good vibe to work out in
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: My first visit to this location it was good. Quiet at a time i thought would be buzzing.yea
Hi Zaynab, thanks for taking the time to leave us a rating for the London Charlton gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Fantastic experience: Good gym. Has everything you’d need and want. Classes are superb!
Thanks for your great review, get in touch if you’d like to tell us more about your great experience! PureGym.
Negative experience: Horrible gym Super small Very few machineries Extremely small the weitghts area The Gym is 100 times better
Fantastic experience: Puregym - the best gym in the UK , if you Dont like one then you can visit the other 265 available to you on plus for a simple rate of £29.99 . How can you not be happy with that flexibility?? . Keep up the good work Puregym
Hi Abdulhaleem, thanks for the feedback! Great to hear that you're enjoying the gym! We hope you continue to do so! Thanks, PureGym
Negative experience: Poor experience with some members there. I wouldn’t join.
Hi Amine. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. I'm sorry to see you aren't enjoying the gym as much as we would hope. Please do contact Member Services or speak to staff locally about any issues or suggestions you have for the branch so we can improve your experience with us. Thanks, PureGym
Negative experience: you are a first customer and asking some of the staff to show you the gym and how to work that equipment she telling you we normally don't that you shut bock a personal trainer . Because of that I quit my membership strait away !
Hi Paul, thanks for taking the time to leave a review. You would be able to have an induction if you needed guidance on equipment when you join, if you was looking for advice on exercises and more of an in depth session you would need to book in with a PT. We also have a range of free classes which can be helpful if you are new to the gym. Thanks, Puregym
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