Aquilla Health & Fitness Club

Negative experience: Poorly maintained, jacuzzi doesn’t work, spa area ( sauna&steam) it’s too noisy, music too loud, instead of relaxing in the sauna you get a headache, gym equipment too old, no properly maintained, makes noises and doesn’t appear to be safe too. I’ll cancel my membership.

Fantastic experience: Clean health club with all the facilities I needed. I love the fact that the sauna and steam rooms are inside the changing room. Pool and hot tub are both heater :)

Positive experience: مكان زين للتمرين بس على قد الحال وأجهزه الحديد محدوده فيها بار ودنابل تمشي الحال وزينه حق الكارديو وفيها حوض سباحة وسونا وبخار وغرف تبديل ملابس يعني من الاخر زينه وجيده لتمضية وقت ممتع فيها

Fantastic experience: Very clean facilities

Fantastic experience: I've been having PT sessions with Reka and she is fantastic!!! She listened to my goals and prepares for every session, and every session is great, pushing me to my limits but I'm still having a great time ☺️ thank you so much Reka! Would totally recommend Reka as a PT, such a superstar talent!

Fantastic experience: The service from Tina, Reka, Tommy, Bill, and Kurt have been world class in every way. The challenges are excellent and they all really help to create a fun environment. Also the club manager Peter Horvath is a true legend - he even took time out of his schedule to help me train

Negative experience: Honestly find it staggering that a gym in such a nice location and charging so much (£105 p/month) can be this poor - A very poor selection of gym equipment and dated throughout. 2 stars as spa area in nice enough but there is a massive disconnect on the price vs the gym itself. Crying out for some investment

Fantastic experience: Reka is the most knowledgeable trainer I've ever worked with. She understands movement, injuries, isolating muscles and she trains me specifically for polo . She trains me polo focused moves on flexibility, strength and response times. I am extremely happy with her and highly recommend Reka

Fantastic experience: Nice small place for sauna or steam room relax as well as gym and swimming pool. Keep in mind sometimes they have child swimming lessons

Negative experience: This gym use to be my favorite place. Haven't been since last year. Went to reactivate my account and just had 30 minutes of my time wasted for nothing. Then to be told I've only been waiting 10 minutes is a joke. Will be finding another gym that treat me with a bit more respect and value my business. Such a shame. If the new person on the desk leaves then get in touch with me and I will sign up again but not coming back when I don't feel comfortable.

Fantastic experience: Small and cozy with all key things you need

Fantastic experience: This is a beautiful and cosy private gym and swimming pool in South Kensington and Knightsbridge. Aquilla has everything you need to work out and relax in stylish comfort. I loved my each single day there. Good for relaxation time with friend, your half, yourself, family. Special thanks to instructors team ❤️

Negative experience: Unfortunately , i had such a terrible experience during my membership period. Jacuzzi pool was closed for 3 months , steam room was on and off every months, the staff was not helpful at all, cold and dirty floors and etc . Do not do the same mistake, do not join them , daylight money robbery

Negative experience: Anna in the fitness club has zero customer service.. The wet flooring in the changing area not handled appropriately.

Negative experience: The phone number for this gym reaches “you’ve dialled an incorrect number”. If you’re going to run a business, the most basic requirement is to ensure your google map listing & website is up to date.

Negative experience: I called to ask about membership plans, got a straight answer : no thanks

Fantastic experience: Wonderful facilities, spa, sauna,pool, private gym. I strongly recommend this place in South Kensington

Fantastic experience: The only health club in the area offering adult ballet classes.

Fantastic experience: I'm a member here, and I love it. For me this is a perfect place to work out and swim. Yes there are sometimes children having swimming lessons, but if I can ignore it (I have sensory issues with noise) then you can too. Anna and the rest of the staff are a delight, they are friendly and helpful. The only change I'd like is longer hours, I'd like you to open 24/7 but that's because I'm an insomniac who wants to swim at 3am...

Fantastic experience: The best

Fantastic experience: Superb - genuinely all I have missed during lockdown is going here daily. Fabulous staff Facilities are lovely My only regret in giving them a 5* (well deserved) review is that it will mean they will become more popular!

Fantastic experience: Fabulous club!

Fantastic experience: Great service, clean friendly with a lovely welcoming ambience, great relaxing atmosphere

Negative experience: No way is the place a 4* RUBBISH

Positive experience: Very nice massage while the pool was more a paddle pool with ongoing kids swim classes. Bubbles were very low in the jacuzzi and no bubbles were served in the bubble&spa package.

Fantastic experience: I had a really lovely spa day with afternoon tea, with my daughter. The spa was lovely, even though there were swimming lessons for small children there was plenty of room for us in the pool. We had a fantastic massage from Adele who was really friendly. The afternoon tea was delicious and with so much food we couldn’t finish it. I would recommend this spa for a lovely treat.

Negative experience: Hot pool working

Negative experience: Very outdated place. Anna at reception has no customer service skills. The average age of the clients is probably 65 - 70 years old. With that said these ladies are very nice and chatty if you have time for that. But the place is not for vibrant, gym enthusiasts. The only positive point is the warm swimming pool.

Fantastic experience: Výborný personál...tréner Peter Horváth

Fantastic experience: Enjoyed a wonderful Twilight Package on 10 August. The masseuse was perfect, staff extremely helpful and ambience was excellent. Thank you Rembrandt especially Francesca, Ishi and SpaSeekers.

Positive experience: The Gym is good. Always go there. But nail treatments are really bad. They really need to buy a table for manicures, basically you have your nails done on the massage bed by a person who is not profesional at all. I know they are trying to get one person to do diferent types of treatments, but i don't think it's a great idea, especially for a women who specialised on waxing, do shellac. The job was done terribly. The cuticules are done really bad, shellac manicure is done very unprofesional... Will never do nails there again.

Positive experience: What you pay of what you get but quite most of the time

Fantastic experience: Clean spa. The gym is really nice too. Soph

Negative experience: Used to be good

Fantastic experience: Lovely little gym. Great sauna and steam rooms.

Fantastic experience: I would not go anywhere else.

Negative experience: Front desk lady was extremely rude. The hotel advertised it as free to us and she practically yelled at us when we tried to walk into the facilities unaware that we had to pay. Most ridiculous experience I’ve had in London.

Positive experience: Very clean facilities, excellent customer service and friendly staff

Negative experience: Very very bad customer service and medicore facilities. do not recommend

Positive experience: Ok

Fantastic experience: Great place for fitness

Fantastic experience: Perfectly equipped and well-kept. Recommend it!