
Information about Fitness4Less Canning Town
E16 1EQ, London
Opening hours
- sunday: 6:30-23h
- monday: 5h-1h
- tuesday: 5h-1h
- wednesday: 5h-1h
- thursday: 5h-1h
- friday: 5h-23h
- saturday: 6:30-23h
At Fitness4Less we aim to offer good quality gym facilities for the cheapest price.
Fitness4Less is the trading name of Fitness4less Limited — Registered No 11316447. Registered Address 3 Roundhead Road, Theale, Reading, England, RG7 5DL
Our comment from FitFit UK about Fitness4Less Canning Town:
Fitness4Less Canning Town, located in London, United Kingdom, is a community-driven gym known for its friendly atmosphere and enthusiastic staff. Members praise the excellent customer service provided, with many highlighting the kindness and support of staff members, especially Vaida and Andreia. The gym offers affordable membership options and a variety of facilities including a women's only workout area, a sauna, and a range of classes from yoga to circuits.
Despite these positives, some users have noted issues with cleanliness and maintenance, particularly that the gym can be messy and untidy at times. There are reports of broken machines and inadequate ventilation, especially during peak hours, leading to discomfort while working out. Additionally, the WiFi situation has been a point of frustration for many, with poor reception affecting the ability to use app-based workout programs.
Overall, while Fitness4Less Canning Town boasts a warm and welcoming community with fantastic staff and competitive pricing, addressing maintenance and cleanliness could significantly enhance the experience for its members.
Services, Machines and Guided Classes
Fitness4Less Canning Town: Opinions
Fantastic experience: Top customer service provided by the manager and the reception staff. Can't thank them enough for assisting with my query and resolving it. Outstanding!
Negative experience: The gym is always not tidy, the toilets smells all the time, during hot weather the AC is reduced, machines are often broke down and the WiFi only covers the lobby area where is not a place of training. The Staff are really friendly the only positive thing.
Fantastic experience: Lovely community, has great heavy lifting facilities and kind staff.
Fantastic experience: Great atmosphere, and lots of lovely staff. Wesley was a great sport, encouraging us to do a gym challenge that was actually very fun! I would do it again!
Thank you for the great review!
Fantastic experience: Nice experience, lots of provisions and helpful community, affordable too
Thank so much for the great review!
Fantastic experience: Lovely gym. Great atmosphere and equipment
Fantastic experience: The best gym ever! Amazing facility, top equipment and great environment! You can try some challenges aswell, shout out to @strongman_stgm
Fantastic experience: Love this gym for real
Fantastic experience: Really friendly and comforting
Fantastic experience: Great gym! Good community of people there to help you through sessions. Speak to Wesley or Dave and the team if you need help with anything.
Positive experience: Very nice gym with positive vibes, nice staff and decent facilities.
Fantastic experience: Great Staff and had all the facilities you need!
Fantastic experience: The team is truly amazing—kind, helpful, and supportive.
Fantastic experience: Great gym with good equipment and accessibility, including a ladies gym There is also a large variety of classes available with friendly trainers and staff.
Fantastic experience: Really positive encouraging place
Fantastic experience: Always enough space to do my workouts, very good price, and people are nice! But those treadmills are AWFUL who decided to put touch screens on machines operated by tired, sweaty people?!
Fantastic experience: Its my go to place to workout. They have a lot of classes to choose from -zumba, yoga, circuits and the trainers are easy going and friendly. And if by any chance you book a class and the tainer doesnt turn up, they get someone else to take up another class. Basically, any time spent in the studio gets you moving!
Fantastic experience: The gym has good facilities, a comfortable environment and friendly staffs. Especially, Wesley who motivates me to participate in fun and exciting challenges.
Negative experience: The sauna in women’s only area is not working MOST OF THW TIME, it works 5 days and out of service for 5 weeks at least. No matter how much you complain verbally it’s always the same and they blame service users for the fault all the time! Most of the trade mills are faulty and the buttons are not operating properly! Male Staff are nice, friendly and really helpful & I feel really bad to leave such a review but I’m sure the service provider would appreciate that we pay to use the service and for me personally and may other women that I know, this situation is very disappointing and frustrating. No complaint option on the website so had to write my complaint in here.
Hi, I’m sorry to read this and the continual issues with the sauna - we will speak to the club to find out the exact issue with the reoccurring sauna problem.
Fantastic experience: Fantastic gym, very friendly staff. Had my induction last week and couldn’t be more happier. Very good value for money.
Positive experience: Machines look modern. The only reason I didn’t join the gym is the AC issue - that others have described below. I gather it’s been an issue for a long time, so little hope that it’s going to be fixed anytime soon.
Positive experience: I love this gym because it's fully equipped but they have a space issue. Mostly at the extreme end of the gym where equipment are top close to each other. So many risk hazards . People can bump into each with gym equipment during workout. Happened to me twice here. If you love to work out in the night, this place isn't for you because it is very stuffy and no cleaning is going on as opposed to day time that's neater. The place is quite messy and smells horrible late evening. They have a sauna which is quite good and a plus, generally it has a good atmosphere. If they can manage their space to suit the equipment they have and work on the cleanliness of the place, this should be a good gym.
Negative experience: How can a gym have no AC?!!!! And one functioning fan that only blows air to one area? Feel like I’m going to faint during every work out due to how hot and stuffy it is
Hi, I’m sorry to read your review about the air con. We are as frustrated as you and can assure we are doing all we can to keep it working.
Negative experience: Genuine question, when last was the AC was serviced? The gym has becomes unpleasantly hot and stuffy during the summer, making it hard to breathe and exercise effectively. This has been a consistent issue for the past few summers. Recently, the management has introduced an electric fan in an attempt to improve the situation. Unfortunately, this fan only blows air to one fixed area and provides no real cooling effect or benefit to the rest of the gym. It seems like a temporary and ineffective solution to what might be a more significant problem with the air conditioning system. Has the AC system been serviced in the past five years? It feels like it may be malfunctioning or not operating at full capacity, contributing to the uncomfortable environment.
Fantastic experience: Brilliant gym, for the money paid can’t ask for more 10 of 10
Thank you so much!
Negative experience: Fitnes4less in Canning Town is advertised as being spacious - that's a lie - the gym is small and dirty, the studio, the women only section,. last year the windows periodically at the back smashed/scratch, the windows were not replaced but rather covered with a roll of film advertising the gym and what is available. Let's be honest the Fitness4less in Canning Town is of poor quality - and the price for it's inadequacy is extortionate.
Hi, I am sorry to read your review - the club is spacious but we are a very busy facility so can understand why it may not always feel this way.
Negative experience: Editing my review: 8:30am on a Sunday 29/12 and they are not open!
Fantastic experience: The gym offers a dedicated female workout area which provides a comfortable and inclusive environment for women to exercise freely. The sauna was a fantastic amenity that allowed me to relax and unwind after a challenging workout session. The unique addition of a DJ playing music added a fun and energetic vibe to the gym atmosphere, making my workout experience even more enjoyable. Overall, I highly recommend this gym to any woman looking for a welcoming and well-equipped facility to work out in. The female workout area, sauna, and lively music from the DJ create a fantastic gym experience that sets it apart from others. Also, the staff is kind and welcoming, Vaida showed me around and helped me with the sign up process. Highly recommend! :)
Fantastic experience: Been coming to fitness4less for about a year now, I had no issues so far. I love that there is a sauna and female exercise area, staff is friendly, especially Vaida always says hello and is ready to help and advise if needed.
Fantastic experience: Gym offers a cost-effective option for those looking to stay fit without breaking the bank. With a variety of equipment and facilities, it provides a basic yet functional workout environment. Helpful member of staff Vaida .
Fantastic experience: Best GYM in Canning Town, friendly staff especially Andrei
Fantastic experience: Andri is the MAN!! Super helpful, great customer service, all round amazing
Fantastic experience: Amazing atmosphere. Amazing staff too . Andrei help me very nicely for signing up
Positive experience: I have been going to this gym for a few years now it’s my local, they have their pros and cons, the atmosphere is lovely, price is fairly decent I guess their equipments are okay, music is terrible for sure. I love the fact that they have a sauna in the changing room for me that was one of the main factors for signing up here. One of the downsides is the weights always go missing and mostly when ladies are training they take it into the female changing room and don’t bring it back which is frustrating as we are all paying for it so we are all entitled to use every piece of equipment in the gym. Another setback is before the changing rooms were very well maintained, now it’s dropped in standards, it’s always filthy which is a shame as I love using the sauna. Staff are friendly, one in particular is a beautiful girl named Vvaida, she is a absolute sweetheart, many times I left my personal property in the gym and she found it and kept it safe for me, infact yesterday I had left my car keys in the gym and she had put it away from me, not only this but her customer service goes beyond and above, for example when the weights are in the ladies changing room and I complain to her she stops whatever she’s doing and goes and brings it for me everytime without fail, her smile is beautiful her mannerisms excellent for such a customer facing business like this, it is members of staff like this that drives a business, for anyone new who signs up go to Vvaida, she will take care of you
Fantastic experience: Nice and friendly gym with helpful staff always at hand, whether it’s with equipment or inquiries people like Andrei are always there to help.
Fantastic experience: Great gym, and lovely staff, blonde girl name Vaida provides great customer service!
Fantastic experience: Great gym a good environment for a great training clean sanitary spray everywhere and verry friendly staff thanks to Andrei
Fantastic experience: The gym provides a welcoming and motivating environment for all members to achieve their fitness goals. A live dj, sauna in the changing rooms and female only workout zone. The staff members are friendly, and always willing to assist with any questions or concerns, especially Vaida! I highly recommend Fitness4Less gym to anyone looking for a top-notch fitness experience. Keep up the great work, Fitness4Less team!
Fantastic experience: Well equipped gym with sauna, classes and ladies only area. Great staff, especially Vaida.
Fantastic experience: I was quite hesitant to join the gym as it is my first time stepping out my comfort zone, but after meeting the lovely staff member Andreia, I felt more at ease. She really helped me boost my confidence, she was able to answer all my questions and her answers were very informative. Having the women section increased my overall experience and Andreia helped me understand how each machine works. I really admire her patience and the great service she provide! I can’t wait to start my gym journey at Fitness4Less!
Fantastic experience: Shout out to Andreia for always maintaining the gym tidy during her shifts!
Fantastic experience: Nice and clean gym verry good environment for a good pump very kind staff especially my friend Andrei
Fantastic experience: Good place to train and every good ideea of bringing food to go every kind staff andrei was very helpful sharing info about new food concept
Fantastic experience: Lovely place. The staff are very helpful and kind. The only problem would be that in the women's only gym, no one puts their weights back, no one clears their station. Its honestly very very annoying. I get to clean up after people.
Fantastic experience: The Receptionist Andreia is very nice whenever I go to the gym and is very welcoming also provides good service 10/10
Fantastic experience: This gym has nice classes, it's nice and well equipped. Thank you to Andreia, she was very friendly and attentive. She's very helpful and always maintains the gym tidy.
Fantastic experience: Great gym with all the equipment you need and is not overcrowded like most places in London. Also, the staff is super helpful and professional, especially Vaida at the front desk. Highly recommend! Plus they have a DJ playing music, how cool is that?
Fantastic experience: Lovely gym with amazing staff. Thank you Andreia for making the sign up procedure nice and easy.
Fantastic experience: Andrea was amazing. So friendly and helpful. Love her so much!!!
Fantastic experience: The gym is amazing, the vibes and the friendly community. When I first came, everyone was very welcoming, the staff was lovely too. I have to give a shout out to Andreia Very supportive and kind
Fantastic experience: Amazing coach’s , I have to say andrei is my top fav. Good talks , also lots of sports wisdom that helps me as an athlete Good vibes! Good energy!
Fantastic experience: Nice and friendly environment for a good training good ideea of bringing food to go thx to Andrei for helping me out with joining process
Fantastic experience: Nice and tidy place good value of people and very friendly staff . Big up Andrei
Fantastic experience: Verry friendly gym and nice staff Andrei help me out with joining process big up
Fantastic experience: The gym has excellent staff brandon, kye and Andrea always maintaining excellent standards. Shout to Andrea who always ensuring that gym is tidy and the weights are put away.
Fantastic experience: Love this gym , staff lead amazing sessions very productive . Andrei was really friendly
Fantastic experience: Amazing staff very kind .Andre was very helpful
Fantastic experience: After 4 years i rejoined again from the gym group but honestly fitness4less 10 times cleaner then the gym group they don’t even have spray and tissue. feels great very clean hand sanitiser, cleaning spray and tissue everyhwhere. we have an amazing team at the reception especially my boy Andrei very helpful and friendly
Fantastic experience: great customer service from andrei , got a well understanding from the gym.
Fantastic experience: This gym has friendly vibe, all the staff members are lovely especially Andreia as she always has a smile on her face and always willing to help.
Fantastic experience: Nice and well equipped gym. The environment is really good and friendly. Special thanks to Andreia and Sean to make me feel comfortable when I joined the gym.
Fantastic experience: Andreia - Amazing service ,Very helpful and easy to get along with . The sign up and process was very clear and quick. Always willing to help !
Fantastic experience: The gym is amazing, the vibes and the friendly community. When I first came, everyone was very welcoming, the staff was lovely too. I have to give a shout out to Andreia, who helped me with using certain machines and just making my overall time at the gym a fun one, she’s always smiling and greeting us at the entrance. Absolutely love her !!
Fantastic experience: Andreia was fantastic greeting me and making me feel welcome! We spoke about our gym sets & she showed me to the machine I was looking for :) Will definitely be back at this branch it was very fun x
Fantastic experience: Excellent gym, very well organized. very good service. vaida congratulations on the service
Positive experience: Not happy with some of the classes. One teacher teaching every yoga class. When I first started, there was more teachers nit happy
Hi, thank you for leaving us a review and sorry to read your frustrations. Perhaps you can reach out to us directly to share what you are unhappy with as our Yoga teacher is really great at what she does.
Negative experience: The membership increases but the facilities and equipment don’t get any better. The spin studio is desperate for an overhaul, the sound system is terrible and the bikes are in desperate need of updating. Be sure to arrive for your class early as you will highly likely have to service your bike before you can get on it, it took me 3 attempts and even on the 3rd bike I had to dismantle the handle bars, fix the plastic tubing and then reattached the handle bars to stop them moving, When the sound system isn’t working which is often, they use a speaker but you can’t hear the music at the back, hopefully you enjoy the sound of rattling bikes instead as that’s all you can hear, If it wasn’t for the incredibly capable instructors, Sarah and Kris who can motivate you despite all of that i wouldn’t bother.
Negative experience: The staff clearly doesn’t care their customers. They told me there is no joining fee when I signed up membership but I was charged after I signed up. I emailed the gym and I got response that there is a discount code before I enter my details while I wasn’t given any when I am physically in the gym but she didn’t even help me with registration. Later on, they didn’t feel the mistakes made by their staff caused inconvenience to the customers. When I asked when my refund will be processed and they said the query will be answered after bank holiday, such a vague answer. I can’t believe it
Hi Selina, I am sorry to read your review - can you please advise that the refund was resolved? Thank you
Positive experience: Love that it's closer to home but find the music unbearably too loud inside the gym. Wish they had low music hour or put on a TV show in the mornings so it's less distracting
Thank you for the great review of the club. I will be sure to pass your feedback on the music back to the club.
Negative experience: The gym staff are great, but the management don’t care. The air condition doesn’t work. It’s so hot in there during summer time that you start sweating before you start your workout. People have spoken to the management for years and every year they say they are going to sort it out and every year they don’t. I know people that have left because of this issue over the last 6 years but nothing has been done to resolve it .
Hi Abi, thank you for your review and feedback. I can assure the air con in the club does work but it is not helped due to our location and lack of windows. I have however passed your feedback to the club management.
Positive experience: Good gym vibes. Been using this place for 3 years. The gym itself is pretty standard/basic, but the people working there and the actual customers are very good.
Thanks for the lovely review and being a loyal member :)
Negative experience: Friendly staff however the maintenance in this gym is very poor. The toilets are always broken and the sink
Hi, sorry to see your low score review - I will be sure to pass your comments straight onto the club.
Positive experience: It's a good gym when it's not busy like most gyms . My only issue is that the dumbells are a mess. I undrstand that the gym relies on users to put them back but due to the lack of enforcement or encouragement a few are abusing that goodwill. Also it seems that some ladies borrow dumbells and take it to the women section which is fine but then can't be bothered to return them to the main gym area which is frustrating as it means your spending time looking for them and in some cases doing with out. Last thing is the gym needs to get a couple of more ropes for the pully. There's only 1 rope and when you get a group working out together then you can be waiting a long time, for a gym that size I find it astonishing. Edit: someone probably saw my review or mentioned it to them as they have added a few more ropes for the pully stations.
Thanks for your review! We appreciate the situation with dumbbells can be frustrating, and we massively rely on members to help us look after this area. I’ll report your findings back to the management team and hopefully things will improve.
Negative experience: I wish I could give a positive review but there was a lot of things wrong with this gym from the moment I walked in. The DJ was so loud that I couldn't hear the receptionist when trying to have a conversation about my membership and payment, I had to result to shouting across the counter. There's zero data if you're on O2. And the gyms free WiFi bugs out often so don't expect to WhatsApp anyone, watch a workout tutorial or use a fitness tracking app. Mismatched weights were absolutely everywhere in a mess. Finding a set of dumbbells was impossible. It was so dirty, I don't think the gym has a regular cleaner. Tissues everywhere on the floor, people's sweat unwiped. It was really unhigenic. I think the staff need uniform because I couldn't tell who works there or not. I gave this a 1 star because the best thing I got out of it was the sauna. I heard the branch in Mile End is better, but definitely not this one.
Hi, I am sorry to read your feedback! We are a busy club and do rely on members to help look after weights and keep things tidy. The staff do all they can, and I can assure we have cleaners every day. I will however pass all of your comments to the club for a full review.
Positive experience: Great gym, the best perk is the sauna. Too crowded at peak times
Thanks for the 5* rating :)
Negative experience: I recently visited the gym and, while there have been some renovation improvements, they appear to be minimal at best. One major issue I encountered is the constant interruption during classes, with individuals standing by the door while classes are in progress. The doors themselves don't shut properly, resulting in noise disruption. To address this, I recommend replacing them with noise-proof wooden doors and prominently displaying a "DO NOT ENTER" sign to remind members to engage quietly and refrain from entering the room unnecessarily. Additionally, it may be beneficial to consider relocating equipment to a more accessible area. Furthermore, I was disappointed to find that the sauna in the ladies' changing room is still not fixed, and there are noticeable safety hazards such as nails sticking out in certain areas and a broken seat. The condition of the sanitary bins is also concerning, as they often malfunction, resulting in a mess that is unacceptable for a ladies' toilet. Additionally, the ceiling appears to be wet and shows signs of potential collapse, which is a serious safety concern. Management: I urge for the monitoring of class capacity to ensure classes are not exceeding safe limits. Proper ventilation should also be ensured prior to classes to maintain air quality. Furthermore, the new mats are already damaged and pose a slipping hazard, indicating a potential waste of funds. Lastly, I recommend a thorough deep cleaning of the gym floors, which appear to be in dire need of attention after years of sweat accumulation. There is never enough tissue in the dispenser, you always need to ask for it. Maybe the staff should be more proactive and make sure the area is clean and tidy, etc. Overall, while the gym has potential, there are several critical areas that require immediate attention to provide a safer and more enjoyable experience for members.
Hi James, members will wait for a class if there's is the one following and no members should be entering! And instructors should not be allowing it - and we will remind them of this. We have added additional sanitary bins into the ladies area and blue rolls should rarely be empty - we have staff and cleaners checking hourly. we would encourage you to please speak to staff onsite if you are unhappy about anything.
Negative experience: I have been trying to reach out to them as I was keen to join and saw that no joining fee offer on their website wasn't getting applied. I emailed but no one has responded to the same. It's strange that they don't have a contact number for quick communication. Will appreciate if someone could help with the no joining fee offer code that needs to be added for payment so that I can join. Thanks!
Fantastic experience: Good place to work out… they also have trainers to help, motivate and let us become fit.
Fantastic experience: After almost a year at this gym, I can say that the value for money is great. The sauna is in need of repair a bit more often than someone would expect it. During the busy time the floor in the changing room turns into a swimming pool, and there are a lot of people ignoring the basic rules of sharing a common space. All the above are probably a common issue that applies to most gyms, hence for me it is still a 5 starts
Thank you for the lovely 5* review, it is super that you enjoy the club - we are aware of the sauna issues, and unfortunately this reoccurring problem is down to member use which is causing us many issues. We are doing what we can to teach members how to use it correctly.
Fantastic experience: Knowledgeable staff, nice gym - no too busy outside of peak hours. As with most decent gyms, can be busy sometimes during peak hours - can’t hold that against them though, well worth it for the vibe and the staff.
Thank you for the lovely review Tony! Indeed we can get busy at times but really pleased to read you enjoy us :)
Negative experience: The gym is great and also well located. Unfortunately I won't be able to go there as there's no WiFi or mobile data connection. So if you workout using an app that requires Internet you won't be able to.
Hi, thank you for the review and sorry to hear about the WiFi issues. We do have WiFi at the club, it is just frustrating that due to where our building is located the connection can be poor. A shame to read it was your reason for leaving.
Negative experience: Hello everyone, I wanted to alert you to a potential risk. Last week, my locker was broken into, and my vehicle keys and phone were stolen. I advise against leaving any valuable items in your locker.
Hi, I am really sorry to read this! I do trust you raised this with the club at the time as I can't find your membership name with your google account handle. Please do come back to us if required,
Fantastic experience: Great value gym! I have been going there for years. It has added value by having a sauna and hairdryers in the women's area which makes it very women friendly. Not to mention it has a whole private and dedicated women only exercising area fitted with machines and dumbels for the women who like more privacy. People are nice and friendly. The atmosphere is very welcoming and homey and overall energy is great. I always feel good going there and I go regularly. Yes, there are always small things which can be improved but honestly this gym is great and good enough just the way it is and is great value for money! Highly recommend!
Hi, thank you for the great review on our club! We appreciate your words and like you say we always have areas we can improve - we work hard to keep the club as great as possible whilst maintaining its great membership prices.
Fantastic experience: Great gym, with good equipment and space.
Thank you for the 5* rating :)
Negative experience: They don’t have a cleaning service so expect to see dirt, dust, greasiness, stains in every corner of the gym, changing rooms, bathroom seems like haven’t been cleaned in ages, the floors are full of stains and dust. There’s no one in reception, overpriced for the terrible service.
Hi, I’m so sorry to read your review! I can absolutely ensure we have cleaners in every day. We are a super busy club so things can look messy during peak times but certainly not as described. I will be sure to pass your feedback to the club management.
Negative experience: The gym is really nice with all equipment and facilities but some of the male customers have no respect to women
Hi, I’m really sorry to read your review. Have you made any of our team aware of what you are experiencing?
Positive experience: Best staff, great atmosphere! The lighting is perfect - creating a good ambience. Separate rooms for a studio and spinning classes. I love that there’s also a women’s gym and 2 sauna’s one in men’s and women’s changing rooms. Would highly recommend! My only wish is constant Wi-Fi throughout the gym ✨
Thank you for the great review Luna! Really pleased to read you are enjoying the club. We are sorry about the wi-fi we are continually working with our provider to have the best coverage as possible.
Fantastic experience: I want to thank Kay for helping getting my earphones back! It was a present from my gf. He went through whole lost and found bin and found them. Always greets everyone with a smile and courtesy. Thanks again :)
Thank you for the great rating and comments - please we were able to find your earphones :)
Negative experience: Have been twice via Hussle. Some of the classes are good but avoid the Tuesday evening dance classes at 6pm and 8pm. The instructor is really horrible and nasty. She has a very unwelcoming and unfriendly manner and I will not be returning due to her disgusting attitude. She does not treat newcomers well and could learn a lot from the 7pm LBT instructor Khris who is her complete opposite
Hi Joyce, thank you for taking the time to leave a review. I am very sorry to read your findings on some of our classes - I have already passed this onto our club manager.
Positive experience: Price are really competitive thanks to my girlfriend corporate benefits, that's why I moved from "thegym" The sauna is incredible. The space can be better organized. They need more dumbbells especially low weights for shoulders exercises. Nice and friendly people. Sometimes the music is too loud.
Positive experience: 1)The gym is dark like the “Mariana Trench” probably a strategy to cover the dirt and defects of venue. Sometimes you just want to sleep in the bench because the darkness. 2) Phone Signal/Reception Despite the location in zone 2/3 around some fancy Mini-skyscrapers this GYM doesn’t have signal/ reception at all. Seems like you are training in a Russian bunker in Siberia not in London in the middle of the western civilisation. Doesn’t matter if you have EE, Vodafone, 02 the latest IPhone or Samsung you will not have signal/reception especially 3G/4G/5G forget about to listen some important work audio on WhatsApp or check your latest GP test results?! Or your mama asks you to buy some pasta at the shop for the dinner guess what?! no pasta tonight because is no signal. And despite this lack of reception this venue doesn’t provide WI-Fi the password is “guest2018” so that means they didn’t even bother to change the network provider in almost 5 years! 5 years think how many things happened in 5 years: Brexit has been completed we have overcome a global pandemic and now there is a war in Europe but despite everything the Wi-Fi is not working yet very frustrating!! 3)The sauna is cool but unfortunately you cannot regulate the temperature of the showers is only warm water no cold water. After the sauna is very beneficial and effective to do a shower with cold water unfortunately in this gym the shower temperature is standard/hot. Despite all of this this gym is not bad they have a lot of equipments and potential is in a good area easy to reach they can improve hopefully one day.
Negative experience: NO Wi-Fi or signal at the gym. It's been like this for 12 months for what I can see, so even if they tell you that it is going to be fixed, it's just a lie, they don't care. Most of the lockers are already occupied or reserved, so if you come on the rush hours, you don't have any storage available.
Hi, I can assure our WIFI situation is very frustrating to us too. We are continually working with our provider, but due to our location we are struggling to get it working constantly. But, I can confirm we do know and we are working on it. Our lockers are first come, first serve so I am sorry to read they are already taken. Please do speak to our staff if you need help with storage whilst you are working out.
Negative experience: Good points: a lot less busy than The Gym Group across the road, has enough barbells and racks and some of the classes are pretty good. Has a small sauna which is a nice touch But... Bad points: The situation with equipment strewn all over the place is pretty bad and getting dangerous. You have to be very mindful of where you walk especially when trying to return weights (I've had a few near misses myself) and there's often discarded equipment blocking the fire exit. I know members should put weights away but the gym cannot rely on it especially when there is no enforcement. Can waste a lot of time trying to find dumbbells and there are kettlebells in there apparently but have yet to find them. It's pretty filthy generally, some of the older benches have infestations in them. Never seen it being cleaned anywhere. WiFi works for around 4 days a month and due to its positioning under a bridge there is little reception away from the windows. If you need to use app programmes for your workouts you need to get these fired up before you get it
Thank you for the review! I can assure the staff do what they can, but as a very busy club we are reliant on members to help keep the kit where it should be. None the less I am going to pass your review to management so they can ensure the staff are helping out.
Fantastic experience: They've got some very dedicated and friendly personal trainers. The equipment is excellent. Women's Only section is nice but can get crowded. Toilets are not the nicest. I like the sauna in there.
Thank you for the super review and 5* rating
Negative experience: The place is dark, not enough lighting inside. It's not very clean, you can see a lot of dirt accumulated around the machines that has not been cleaned for years and also it's very conjusted and cramped up. It's not spacious.
Hi Desmond, I am sorry to see your review! We have cleaners every day so I will pick up with them and our club manager on your feedback. We aim to offer a good range of equipment and at peak times we are busy, so it can feel cosy - but we still feel there is plenty room for everyone and highly recommend our app for usage. Thank you.
Negative experience: Although the equipment is in decent condition, the gym is always messy and the tap for water in the changing room and the water fountain are very often out of order. Likewise, the gym frequently lacks blue paper to wipe the equipment before and after use, which obviously results in pretty disgusting benches and equipment if you don't bring your own towel. Not to mention that it's not exactly ideal, given the pandemic guidelines.
Hi, thank you for taking the taking the time to leave a review. I am sorry to read of your findings. We are very reliant on members to help keep the gym tidy and our staff do all they can to keep on top of this. We do always have blue paper available so if you can't spot any in future - please do ask one of the team.
Positive experience: I am really pleased with all classes in there. The gym is quite clean and nice and the people working there are friendly. UNFORTUNATELY you have been increased the prices , but at the same time Not Having Wi-Fi from months. I mean monthS. This is really poor management. You have to take actions , and fixed the Wi-Fi problem and the poor connection in general. You are just all the time making excuses that you are working on it.I only see that you are not having enough effort f To fixes the problem
Thank you for the review on our club - I am pleased to see you are enjoying it. I will speak to the management team about the WIFI issue and see if there has been an update or a new plan for improvement.
Negative experience: No phone reception, no WIFI since 3 months, lack of dumbbells (2,4,6 kg), lack of blue roll, messy changing room, showers get easy blocked from the water!!!
Hi, I am sorry to hear of your frustrations - we are a very busy club and do rely on members help to keep the club clean and tidy. I will however speak to the club about your findings and the WIFI issue.
Positive experience: The staff are lovely and helpful. I joined in January and everyone has been welcoming. The main area has a variety of equipment however it is quite congested. The ladies area is really small and it doesn’t have enough equipment. It feels as if we’re all on top of each other when using weights and the mat. The classes get booked really quickly and due to the size of the room it’s difficult to manoeuvre. During the class, people hoard weights so there aren’t enough for you to work with. As someone who works, I can only make it for late afternoon. It can get really busy, you’re left waiting quite a while to use equipments - for that alone the membership price is not worth it.
Thank you for the review! I am sorry to read of your comments about how busy we can get. I would advise (if you aren't already) to use the app to monitor usage to work out a better time to come. perhaps later in the evening would work better for you to avoid over crowding.
Negative experience: Horrible customer service!!. Since this gym opened I have been a member! Also I have been complaining about their disgusting WiFi internet services for the last 3 years continually but they have not fixed it . WiFi Hardly connect to anyones phone and when it does internet so slow! If you complain to the staff they lie on your face, try to argue with customer and gives u bad attitudes saying oh we will fixed today or tomorrow . Even Advised me to speak the manager if WiFi internet not fixed Like i don’t have anything else to do ♂️♂️it’s been over 3 years , no proper internet services. I didn’t wanne write this on review but I just had enough
Hi, I’m so sorry to see this. We have had a continually issue with the WiFi and we are working hard to solve this with a permanent fix that works for everyone. Hopefully we will be able to share some news very soon.
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