Total Fitness Altrincham

Negative experience: The staff are great, classes are fantastic, however the gym equipment from treadmills, elliptical, stationary bike to Dumbells, weight machines are very old, during peak times will never get a bench, swimming, sauna all good, but it seriously needs an upgrade in equipment from the amount of monthly fees they charge its coming to a stage where it's not worth it.

Fantastic experience: Nice ambience and great place to work out n spa

Fantastic experience: We visited Shay Trainor this morning, who kindly fitted my 15year old son in with a sports injury at short notice . He quickly diagnosed the issue & advised with a clear plan . Shay has gone above & beyond with his expertise, kindness & commitment for which we are very grateful . Thank you

Fantastic experience: I cannot recommend the aptly named Shay Trainor enough for his help in my rehabilitation following hip surgery. I was recommended to him by a physio at the hospital where I had my initial hip arthroscopy and started 6 weeks post op. I felt the benefits immediately, and after only a short number of sessions, would finish each session pain free. Unfortunately the operation was not successful and 13 months later I had a full hip replacement (February this year) but kept up weekly sessions with Shay to keep the hip as strong as possible for maximum success. Needless to say, I chose to do my re-habilitation with Shay rather than physio and I am delighted with my recovery. I can’t recommend him enough.

Positive experience: Joined the altrincham gym yesterday. The gym facilities are brilliant the equipment is again brilliant, the staff are really helpful. I cannot fault the gym itself. But the App well, who ever designed it needs to go on a course on how to design an app. Or look at pure gym or the gym groups app. It's terrible locks you out. Cannot book classes cannot do anything. The only thing this app does is take up space on your phone. I would of give 5 stars but the app let's Total Fitness as a company down

Fantastic experience: Leo Doyle not John smith I’ve suffered with shoulder injuries and back pain for 4/5 years since a car crash in 2019 snapped clavicle that didn’t get operated on for 1 year because of Covid, broken shoulder blade, 5 broken ribs, both shoulders pop out, I've spent a fortune on physio, chiropractors ect.. Shay at total fitness has done more for me in one session than anyone has done over the past 4/5 years and I’ve been and seen a lot of people to try and help me.. he’s helped me pinpoint what was causing my neck and back pain instantly, helped me realise what muscles are asleep that need waking up and what muscles are overworking and give me some exercises to do to help me strengthen my weaknesses that cause the pain.. I’ve seen shay a few times now and I’ve got nothing but praise to give, he’s helped shine the light at the end of a dark tunnel for me. Thanks Shay ❤️✌️

Negative experience: Always cold showers, been a member for a year and never had a decent shower.

Negative experience: Since 4 years of memberships both me and my wife, we will end of contract with total fitness altrincham. We are paying over 100 pounds a month but cant get a hot water shower after our session which is unbelieveable. The changing is dirty, water is cold, those very basic requirement from customers that they cant meet. Complianed few times since 2 years ago, never get sorted. Thats enough, we will switch to other gym.

Fantastic experience: I have been a client of Shay Trainor for nearly two years. I initially started seeing him for treatment of long term rotator cuff issues in both my shoulders. Thanks to his patience, care and support I now have two fully functioning & pain free shoulders, with a full range of movement in both. I still have regular, weekly sessions with him, that are a combination of ongoing rehab for my shoulders and all other aspects of my fitness. Thanks to Shay, I’m now pain free and enjoying a level of fitness and strength that I’ve never experienced before. He is so knowledgeable and caring, an absolute pleasure to spend time with!

Fantastic experience: I joined Total fitness in Altrincham 3 years ago with some health issues, type 2 diabetes, high blood pressure, just had my shoulder reconstructed and waiting for a knee operation. The bonus of joining the gym was meeting and working with Shay Traynor who worked on my core, I dropped about 3.5 stone reversed the diabetes and dropped the blood pressure to normal levels. He also trained me for my knee operation, I know go figure that one out! I only needed one of the post op physio sessions and was back on my feet and in the gym again doing light work in 3 weeks! So a great gym and a real diamond in Shay!

Fantastic experience: World Class Service which I didn’t expect and was totally impressed with! I had cause to raise a concern following two telephone conversations and I couldn’t have been more supported and helpful by the male member on reception. He quickly understood my concern and without hesitation resolved the situation What I was most impressed by was how understanding he was, I felt totally comfortable and left knowing I’ll remain a member for many years to come This type of genuine compassion is rare in these days of robotic communications A human empathetic response makes the world of difference I couldn’t be more grateful and thankful

Fantastic experience: I joined Total Fitness in November 2022 and was introduced to Shay Trainor, a highly experienced personal trainer and physiotherapist. My weekly personal training sessions with Shay began in January 2023 and within only a few weeks I was free of pain, caused by arthritis, in my left knee. During subsequent sessions with Shay and with his supervision I began to use gym equipment to build muscle and strengthen limbs. In recent months Shay has also helped me with a pulled hamstring and bursitis. He always takes time to explain how and why the exercises will help and I am now doing simple exercises at home in addition to my gym sessions. Since working with Shay my balance has greatly improved and I have become much fitter and stronger. Shay's extensive knowledge and experience enables him to accurately assess his client's needs. He is a good listener, he is willing to demonstrate the exercises and encourages and motivates each person to achieve their full potential. I now look forward to my training sessions and highly recommend Shay to anyone, regardless of age or ability, who wants to improve their level of fitness or mobility. My advice is speak to Shay, don't delay, do it today! I also use the swimming pool at Total Fitness and I have found the staff helpful and the facilities to be of a good standard. Lynn Taylor.

Fantastic experience: I'm so blessed to have met Shay Trainor at Total Fitness - a very experienced PT/physio with extensive knowledge of the human body specialising in hips, knees and back problems. I was born with a congenital hip disorder and have had multiple operations on my left hip over the years including a full hip reconstruction when I was 18. I have always limped and struggled with back/hip pain. Following a fall last October where I broke my femur in half, I had a complex titanium femur and double ball hip replacement! My rehab was slow with the NHS and the doctor advised me that I may always need to use a walking stick. HOWEVER, after 4 sessions with Shay starting in April - I felt confident and strong enough to get rid of my walking stick and I have been walking straighter than I have all my life. I see Shay once a week for physio/training and am getting stronger and fitter. Shay is not only extremely knowledgeable, he is motivating and a fantastic person to be around. He has changed my life for the better. I would highly recommend him.

Fantastic experience: I joined Total Fitness after I retired, having had a very physical and mental job , felt my Fitness level was falling away and needed to improve. Knowing I needed knee surgery some time soon I had to be fit for the procedure. I was very fortunate to meet Shay Trainor, a personal trainer. Shay at Total Fitnes is not just a personal trainer, very much more, having a lifetime working in the sports arena.He has a wealth of knowledge on health conditions relating to the physical condition of the body. He prepared my legs and body to accept the trama of a knee operation, 3 weeks after the op, I was able to walk without sticks. I went to see Shay a week after the operation and still see him regularly. Not only did he help me with my legs, but my back too, curing many years of annoying niggles. I must also say Shay knows so many people in the area of health, advising and helping as to which direction to go. Must also mention Mr Kim at Alexander Hospital for such wonderful job he did on my knee. I could not have had better attention than Shay and Mr Kim bringing me back to excellent health

Fantastic experience: Adam whittle , great guy goes above and beyond great PT

Fantastic experience: Friendly atmosphere with good facilities. However my main reason for visiting is for treatment from highly experienced physio Shay Trainor. I have acquired a chronic back condition with severe pain caused from years of nursing. I have struggled massively with mobility & pain for almost 5 years with little help or improvement from NHS services. I first saw Shay a few months ago and he truly is a miracle worker. His knowledge is incredible & made a massive difference from the first session. Shay always knows exactly what I need to work on & I leave every single session feeling so much better & happier. My progress is incredible! Thank you so much to my miracle worker Shay. I can't wait to continue my journey with your friendly, expert person centred holistic treatment

Fantastic experience: Knowing I was going to have a hip replacement (aged around 50), my friend who had had similar advised that I must make sure my recovery and post op physio must be performed by Shay Trainor, fitness trainer at TF. He is an expert in his field and my goodness, he has worked wonders with me - not just my Hip recovery, which is now operating at 100%, but total overall fitness and mindset. His knowledge, drive and kindness has made this last year that I have trained with him one of the best. Thankyou Shay, your excellence, skills and up-to-date advice is transforming me. Sally.

Fantastic experience: Great gym with varied facilities and excellent poolside area. Would highly recommend Adam Whittle as a personal trainer. Knows his stuff and knows how to get the best out of a solid workout!

Fantastic experience: Joined total fitness to se hydro pool for back injury. Approached by Shay Trainor whose expertise allowed him to see my problem from the way I was walking. I’d seen a physio who frankly was rubbish, He fixed me there and then instantly with an examination,. The guy is a miracle worker. I now enjoy his company getting as fit as I possibly can. Ex Manchester United Physio what he doesn’t know isn’t worth knowing A+++++

Positive experience: Visited on a day pass keen to join. You have got 3 hours free car park which is perfect. Changing space was nice and clean and all hair dryers work perfectly! The gym is nicely designed for even busy hours and I liked it. Great facilities and nice and quiet pool overall but I wish the temperature in the steam room was higher. Helpful staff and the last thing for me to share is the cafe, it’s nice but I didn’t have any drinks in there because there was no menu on the tables.

Negative experience: Great facilities and space but as other people have said, its not well maintained. Mouldy showers, sauna at too low temperature. Theres also a lot of classes in the evenings which play loud music from portable speakers in the large open area around the weights and machines. The staff are friendly but if you dont use the pool often, you could probably save a lot of money and go to one of the many other gyms in Altrincham.

Negative experience: Showers are dirty to the point where there’s mould growing on the cubicle walls. Inadequate changing facilities, never cleaned. Has no customer service (takes them a month to get back to your email and their phones at the HQ never picks up after being on hold for an hour). Steam room is always closed. Safe to say I will not be renewing my membership when the commitment term ends. This place has fallen way short of my expectations. A few positives are that the people who come are very sociable and friendly. And shame too as the staff are lovely. It’s obvious that this place isn’t being managed properly.

Negative experience: Visited on a day pass keen to join. However I was left extremely disappointed. The swimming pool is cold which explains why theres hardly anyone in it. The showers are cold. I was told it's something they are working on. The "cafe" is vending machines and a coffee machine behind reception. And the topic of conversation between people in the steam room was cocaine and ecstasy. No thank you!!! What an awful place.

Fantastic experience: An amazing gym with wonderful staff. They have everything you need from cardio to weight lifting and swimming. The sauna and the hydro pool area are large and in a great working condition. Overall a clean and tidy guy with a good atmosphere.

Fantastic experience: Enjoyed the steam room and sauna. Highly recommend Shay; great PT

Negative experience: Overall the facilities are good and I enjoy using the pool and hydro pool but recently it seems like the place is run down and not being looked after, pool is dirty and it’s very dark and dingy, you’d expect more for the price. Because of this I won’t be renewing my membership once my contract is up.

Fantastic experience: Pete at reception has been first class ! Also Shay the PT is a top trainer, highly recommended !!!

Negative experience: Tried Free Day Pass, as advertised on website, which wasn't an opportunity to try the place out at all, but just an appointment to be offered membership.

Negative experience: Poor customer service. Don't join this gym

Negative experience: Absolutely shocking customer service, head office is always closed! Don’t reply to emails, can’t help face to face…. Do not join this gym

Negative experience: The showers are always cold. Many times spoken to the staff but no change .

Positive experience: Amazing swimming pool changing rooms are clean which I find on rare occasions at leisure centers

Negative experience: I raised an issue that I would like resolving 4 months ago with Total Fitness at Altrincham. I have reminded by email, spoken to various people, made a formal complaint, called in and left requests for a phone call but I am simply being ignored. Shocking.

Fantastic experience: Perfect

Negative experience: Poo floorl dirty, a lot of things out of order. Not sure it's worth the membership anymore

Negative experience: Equipment is very outdated. The only thing it's got going for it is the pool, but it's way behind in all other aspects compared to other gyms in the area. That's without even factoring into account the price. You are essentially paying £40 more than everywhere else for an occasional swim.

Fantastic experience: Nat; the fitness instructor does the BEST classes in the morning. She diversifies each week and makes sure that each workout counts. Thanks for putting the best classes on!

Fantastic experience: PerfectPlace.

Fantastic experience: Well managed gym, I went to enroll my daughter for swimming lessons after the tester class, she liked it a lot as she got sufficient support from the teacher. However due to the high demand she is in waiting list now.

Positive experience: Used to be a little old and tired a few years ago. Now a very good gym at a good price in Alty. Please, TF, keep upgrading, updating and renewing, because you're on a great journey!

Positive experience: I joined this gym a month ago and only really use the swimming facilities. The best thing about the pool is that there’s rarely more than 3 people in each lane (off peak anyway) which is heaven for me, as overcrowded pools totally ruin the enjoyment for me. The pool is fairly clean but could be better. The hydro pool is really nice and I use it every time after my swim. I love that there is a women only sauna in the changing rooms, which I also use every time (although some idiots change in there with their kids, even though it’s ages 15 and above, but that’s not the gym’s fault!). The facilities are great for relaxing after a swim and really make the experience enjoyable. The changing rooms are fairly nice but a little bit worn; some of the locks on the doors are broken and the chairs are nearly worn through to the padding. The showers also have a similar issue with some of the locks being broken. But for the price (£49/month, off peak times) I think it’s good and competitive value. I would like to see the pool cleaned and the changing rooms locks/chairs fixed and it would easily be 5 stars :)

Positive experience: staff: -Majority of the staff are nice and friendly -One female staff is very rude and sexiest Changing rooms -Don't appreciate the men walking around nude while there females under the age 5 or above -Needs a deep clean -Shower work sometimes (too hot or just cold) Gym: -A good amount gym equipment -Love the fact there's an ladies only section -Machines are in good shape but the weight lifting section is something else -Good amount of classes Pool -Hot tub/pool is barely clean -Water always cold -To many people hovering the seating section -There always hair on top of the drains -Good space of steam/hot rocks/sauna room food is so overpriced rate this gym 7.5/10 due this better than the other leisure centres

Positive experience: Been a member for a few years as not many alternatives with the pool and heat rooms. There are often issues, heat rooms too cold, showers cold or boiling, needs more investment to justify the membership costs.

Fantastic experience: Many options available for all abilities and preferences. It has 3 pools, spa area, lots of gym equipment, badminton courts, studio rooms, and the whole gym feels clean and has really good facilities.

Positive experience: The gym equipment is looking tired needs updating the hydro pool is warm one day and lukewarm the next this gym in the past was 5 stars needs a tidy up to get it back to its best

Fantastic experience: Perfecf

Fantastic experience: Great gym with good facilities including pool, sauna and steam.

Fantastic experience: Really love the gym, never have to wait long for equipment and most people seem friendly. Staff always helpful and meet you warmly, I enjoy going to the gym, then having a swim and a dip in the hydrotherapy pool to loosen up before a quick steam in the sauna to dry off!

Positive experience: Only complaints are the showers aren't hot enough and neither is the water in the relaxation pool. Don't know if this is to save money on heating at this time.

Positive experience: Seems to be a clean, well maintained gym. The swimming facilities and changing areas are great, wish I lived more locally to become a member, only use it for children's swimming lessons currently

Fantastic experience: Nice gym, clean, good equipment, friendly staff. Pool, hydro pool, sauna and steam are great additions that most other gyms don't have.

Positive experience: Good facilities , clean and free parking .

Positive experience: Almost perfect except that the toilets smell and they have gotten rid of the plunge pool

Positive experience: Nice gym. Quite stuffy, needs air conditioning turned up

Fantastic experience: My favourite of the Total fitness group ,the staff are super friendly and very helpful

Positive experience: Good gym but urgently needs ac. Only has a few old fans and the gym gets very hot

Positive experience: Great variety of equipment, nice atmosphere and clean premises. Only gripe is that the AC is only in certain places, and it gets very hot when on the machines, no one wants to exercise in a hot, stuffy gym! Would recommend if you don’t mind the heat while exercising.

Positive experience: Womens only gym is good, the room is small but enough for a beginner in the gym. had to quit though because male members are free to walk in and have done so quite a few times

Fantastic experience: Lovely pool, clean and looked after, really nice members aswell as staff everyone is really helpful and feels like a nice place to be, the massage pool is a win

Fantastic experience: It's lovely and enjoyable, toilets are kept clean and enough changing room. Paid parking.

Positive experience: Pool is quite big, but used to have 2-3 lines for swimming. Sometimes algae to be found in water, but usually clean. 3 saunas in public areas usually in good condition and one per each changing room - however those not always working properly, sometimes as low as below 60°C. Temperature of water in showers could be fixed, as regulation is not possible and some pouring really hot water. Apart of that hair dryers are fine, good lockers with enough place for clothes and backpacks, very pleasant jacuzzi with strong hydro massages. Altogether when all thinks get solved it is really great place to workout.

Negative experience: this place gone down the hill, water supply broke or no water pressure all the time. spider web, dirty toilet, steam room not working, old noisy equipment, staff does not care, manager 24 / 7 in his or her office. and still the price more than other gym.

Negative experience: Worst gym ever! And I have been to uncountable number of gyms in in uk, Dubai, Pakistan, Malaysia, …. Changing room smells like urine, mud on floor, barely cleaned. And as if this is not enough torture to smell this unbelievably foul smell for as long as you’re there, they will make sure they win the worst customer service experience award as well. Before the contract they will call you several times, but once paid & you find out there facilities are closed without any email, they won’t even care talking to you. If you fight hard they will promise a managers call after meeting but it never came in my experience & may never come for you as well. Nightmare for the living. Can’t believe such a facility exists in United Kingdom. Price premium yet service appalling & equipments like centuries old, broken & rusted many of them. I lost my money, cancelled my membership half way even though I had an idea I’ll never get my money back. Nightmare for the living is Total Fitness. It should be the last choice. Let me quote just a few of many other unhappy customers who’s concerns apply here: 1) The Floor at Bolton’s ladies’s changing room is dirty and you can find patches of black mold everywhere. I am sure it has not been clean for months 2) I raised a complaint as per below it even went to the regional manager who took over the complain and ive heard nothing back in two weeks .DISGUSTING
poor customer service from most staff at this gym on Copy Lane. 3) My contact is automatically rolled without any notification and charged me extra 7 months of membership fees. Also, I was told that is the contact I agreed with, which is so ridiculous, cause that is not how the salesman told me before. I just hate so much about the trap in the contact, which is so disgusting. And I even need one month to notify for cancelation. Why one month? Do you need to wait your period to do the work?

Negative experience: 2nd WORST experience with a gym in all my life: the Gold Medal still belongs to Bannatyne! What was wrong about Total Fitness? Good space, well prepared PT, but when it came to support & customer service, I realized that, at TF, you are not a Customer who deserves respect, but only another "paying customer", and the real value for them is MONEY. Sorry, but not for me. I switched to another gym, and I found people/staff who cared more about the person, the gym activity, the progress... rather than just the direct debit!!

Negative experience: the shower is Freaking cold! For someone hates the cold shower, I’m sorry, can only give one star.

Fantastic experience: Great facilities and friendly staff

Fantastic experience: It looks a good gym lot's of equipment enough pools spa facilities very clean I may join.

Fantastic experience: Friendly Gym. Staff with a genuine smile. I have been a member for almost 10 years now and I use the gym about 3 times a week. Whether you like swimming, exercising or classes, there will be something you can enjoy.

Negative experience: Steam Room not cleaned on a daily basis, mentioned in to management 2 months ago and got slightly better. Seen same dirt (chewing gum) for 2 days running in steam room this week during a pandemic as well ? pool shower area also same dirt and rubbish for 2 days. Mentioned in to manager again. Let's see what happens. I will post again and again if it continues. 1 week later 13th Jan, steam room full of VISIBLE dirt. Pool attendant says it hasn't been cleaned for 3 days ? Spk with deputy manager who apologised and cleaned it himself. Couple of other members also said its disgusting. Why they can't have a tick sheet up next to the pool to prove its been cleaned is a mystery. I suspect its because they don't have enough staff to clean it regularly. Let's see what happens.. 3 MONTHS later. Steam room has not been cleaned for at least the last 3 days. Same chewing gum in cardio equipment holder, only 3 excercise bikes and they all make a clunking sound. Sauna closed again, steam room turned down, quite obviously saving money on utility bills with prices rising. When we get heavy rain the roof in the main gym leaks in several places, been like this for years. Went in again today, once again visible dirt in steam room. It 100% does not get cleaned on a daily basis.

Negative experience: My car was stolen from this gym while I was working out because the gym had let someone in, without asking for any of his details, who subsequently broke into my locker, took my wallet, phone and my car keys and drove away in my car. The gym manager initially offered to cover the cost of the insurance excess but then they changed their mind and said it was my own fault.

Negative experience: I've been a member for a couple of months. The gym equipment is decent - a lot of Hammer Strength equipment which is excellent. Staff are all friendly too and parking is convenient (more convenient than Pure Gym). My issue lies with the fact that the place seems underfunded. The plunge pool has been 'out of order' since I joined, and I go most days and it just appears there is no intention of ever getting it fixed. The tumble-dry machine in the mens changing room has been out of order since I joined and there is a note saying it will be fixed soon, which has been there for months and is clearly a lie. Nice big range of free weights however only about 4 adjustable benches. The TheGym in Broadheath and Pure Gym in Altrincham are far better equipped for free weights and literally a third of the price. Perhaps the worst thing is the etiquette of some members. So few people ever put their weights back - it is actually appalling. I've seen PT's finish using equipment with their clients and just leave it on the gym floor. Constantly have to spend the first few minutes at the squat rack putting all of someone elses equipment back. Decent equipment, nice staff, convenient parking, but seems over priced, underfunded and poor etiquette.

Positive experience: Good facilities and classes with friendly, helpful staff. Issues in that the classes are often fully booked early, none over lunch times and most during working day. Some of the machines seem dated and the changing rooms could do with a refurb. Pool and associated facilities are good, but would like a more up-market feel for the price charged.

Positive experience: Nice and clean

Negative experience: It has a pool which is the positive, its getting very dated and the facilities are in need of repair/enhancing for the extortionate amount the monthly fees are you'd expect it to be 5star everything. Far to overpriced with local community pool being in better condition. Reduced to only daughter doing swimming classes. If looking at memberships try the competition in the area, and if need a pool head to the hotels all significantly better and cheaper.

Fantastic experience: Thank you all, I want to visit you once

Fantastic experience: Very clean! Everything is in working order, changing room's are spacious. Showers good. All the equipment is clean, and working. Unlike their Aintree gym.

Positive experience: I attended a trial day here, it is nice but their gym turned out to be far too pricey for my liking.

Negative experience: No AC, which is crazy considering the price of the gym.

Fantastic experience: Excellent for grownups and children clean and well organised facilities

Fantastic experience: Very helpfull staff on phone at call centre and on reception. I had a bit of typo enrolment error that was my own fault after joining online and was dreading trying to get it sorted but this was very quickly understood and rectified after a pleasent and helpfull phone call and chat with call centre and at reception. Thank you. Free 3 hrs parking via ground floor in multi storey car park...secured and well lit...just need to enter car reg number in foyer reception for members only and has a lift to various floors from ground floor car park. Nice and bright once inside and spacious with mutiple pool area and open plan gym area. Large popular hydro pool with various on demand features to relax those muscles...or just relax in... Sauna and steam room smaller than expected but very hot and clean and well lit again with good clothing changing area on arrival and with mutiple private or family showers etc. 1st impressions...a bit of a hidden gem TBH...not just the building but the app is good also and there website and and the staff I dealt with which just makes it a good experience all round for me. The building is not too big but they have deffinetly manged to tastfully fit alot in there.

Fantastic experience: Really clean and well maintained

Positive experience: Decent facilities, staff are generally good and helpful. Costs are a fair whack thou. But like I say, for Facilites it’s very good. With new areas such as pool side saunas (x2) being built now. Aside, good thing you can get parking for free too.

Fantastic experience: I’ve recently joined Total Fitness again and it’s by far the best in the area. The staff are all great, it’s clean and other gym goers are friendly. Everyone cleans their workout machines down after use and there’s always cleaning staff going round, they’re doing a great job.

Fantastic experience: Lifeguards are a real credit to the centre. Always courteous and keep things in order

Negative experience: Taking our kids back to swimming lessons after 9 months. We’re told because the eldest is 8, parents are not allowed to sit down? What a ludicrous rule? If your child is under 8, you can use the benches but if they’re 8 or over you cannot sit down? Can somebody explain this?

Negative experience: Disappointed by long term IT problems really difficult to book classes and there are barely any running for off-peak members. reception staff aren't much help and they agree the it systems are rubbish. There's always a difference between the system and what the staff in the gym can do I like bringing the children here for swimming but it's not worth it for £50 a month total Fitness took my membership payments over the summer I tried to request a Pause on the membership as I've been away I couldn't pause it online I'm planning on cancelling as you do not get your money's worth with no classes and I didn't go to work out properly with worrying about the virus and wearing a mask so I'll focus on home gym and YouTube workouts I've been a member for two-and-a-half years however since reopening after lockdown you just cannot get a place . sure there are restrictions but even so they have hardly any classes for offbeat members such as one yoga a week there's no fitness classes only a bit of yoga and Zumba and water glass I'd love to do more yoga and Pilates I joined because of a bad back but the situation has not improved I pay £40 a month for off peak the swimming pool is good although the water in the main one is quite cool and the hot hub is brilliant

Fantastic experience: Highly Recommended.kind polite staff and good customer service.

Positive experience: Update April 2023. This place has gone downhill since the earlier five star review. It has become very busy, and a place that local school kids come to hang out with friends- which is great but does not make for a serious gym atmosphere. Because under 18s are not allowed in free weights area the machines or at least the popular ones are often over busy. Good management and staff though. New GM seems good guy. I’ll be moving on though. Earlier Review; Very friendly gym, great staff, nice punters, not too busy even at peak times, good balance of free weights and Hammer Strength equipment at one end, and mainstream machines at the other. The pools are well maintained. A few years ago this place felt grubby, but very much improved since the re-fit a couple of years ago.

Fantastic experience: Great gym with good facilities

Fantastic experience: Really clean gym, I always always see the staff cleaning the machines like literally constantly! Good free weights area and good length swimming pool. Helpful staff as well.

Positive experience: Great gym, staff and members

Negative experience: Horrendous company, customer service is shocking. Avoid.

Fantastic experience: Good social distancing measures Nice pool Gym equipment is clean and has a good range Overall quality

Negative experience: I came back to the gym today. They did not do the cleaning between two classes, while they advised they will do extra cleaning after each class. That means the mats used by the first class are used in the second class without any cleaning. In addition, they mentioned they limit the number of each class, but they did not. The class I attend is very crowded! Where is the safety and hygiene???

Positive experience: Good sized pool and hydropool as well as steam rooms and sauna, clean, changing rooms are nice and ladies gym is good, however there are limited cubicles in the changing rooms.

Fantastic experience: Must be the best gym in the area. Full of variety of equipment..good staff and free parking.

Positive experience: Like it but something is always out of order or awaiting repair

Positive experience: The showers are weak and cold and some of the machines are due replacement, but overall it's better than most for the price.

Negative experience: I didn't want a 12 month membership as I work abroad 4-5 months a year so I opted to pay for the more expensive, 3 months up front in cash and a joining fee of which I was given a membership card. I used my 3 months membership and went working away for 3 months, when I came back, i opted to pay the 3 months upfront at a higher rate again but then they asked me for an additional £35 joining fee??? When i queried it, they still had all my records but they say they cancel memberships after 6 weeks and you have to join again.... what an absolute con! You can stick that 1 where the sun dont shine... there are many more gyms who will be willing to take my money!

Positive experience: Great gym. The parking situation is a bit of a nightmare. I always find I’m in a bit of a rush to get in and out within the 2 hours that you get for free. Plenty of machines and there is never a wait. Nice pool and sauna area.