Shapers Sydenham

Negative experience: Needed updating!

Fantastic experience: The staff here are amazing and help you meet your fitness goals.

Fantastic experience: I suffer Anxiety the Staff are Very Understanding.They give me Motivation.You also get one to one, until your comfortable in doing the Circuit on your own. Very Professional,Lovely Atmosphere, Lovely Staff. Plus it's all woman.

Negative experience: EDIT: Thank you for your quick response Shapers Team, however you have given me an email address to use for follow up that does not work, this email is also listed on your socials elsewhere, maybe something to look into. I am sure you do good work, but the unsolicited leaflet drop is inappropriate, your marketing team should be much more on the pulse as to the message you are sending out, and how you go about doing this. You have mentioned your members and team members love you, but you are leaflet droppingpotential new customers, so should take their views into consideration as well, rather than existing in an echo chamber of your own, outdated ideas. _______ This company found it appropriate to put an envelope through my door today addressed to "The lady of the house" completely unsolicited, encouraging me to attend to lose the "Lockdown Weight Gain" To start, by doing this we should acknowledge they do not know if they are inadvertently putting this through the door of: - impressionable teens, young people, children - those with eating disorders or body issues - those struggling mentally with the constant stream of targets against women to look a certain way and not be happy in their own skin - those who have mental health issues. specifically pertaining to weight and or body image I understand a company has to promote their business, but this approach is completely out of sync with the times, and is not thought out at all. The country is still in the midst of a pandemic (whether you chose to believe it or not is your own belief and not an argument I will get into), people have lost their jobs, their entire livelihoods, friends and family members have died, a company should not be using this type of tone to reach out to it's customer base like this. Women only gyms have their place, but why not engage with your target market with a message of support, community and encouragement, rather than a strapline shaming lockdown weight gain and an image of a female mid section with a measuring tape around it. Do better

Fantastic experience: Staff always there with a smile if you need help and advice. Keeping the gym safe with constant cleaning. Love the fact they give you a personalized program to follow, and review regularly. A nice friendly non intimidating atmosphere to work out in.

Fantastic experience: So glad the gym is open again. Seeing everyone again feels nostalgic and feels like nothing has changed. No need to worry about the cleanliness of the gym with not only the staff making sure all surfaces are kept clean but also the members cleaning everything after they've used them.

Fantastic experience: Went back this morning after lockdown and I’m really impressed with everything the staff have done to make it COVID safe. Machines are distanced, there are new rules about wiping down machines and weights with sanitiser after each use, and they’re even going as far as to separate used pens at the signing in table, laminating the programme cards so they can be wiped down and sanitising locker keys after each use. They’ve thought it through really well and I felt very safe.

Negative experience: Very Average gym only care about your money

Fantastic experience: I joined shapers last year and so far have fount it a very good gym. The ladies are very friendly that go and you are made to feel welcome, Sarah is wonderful really pushes you, so does Rianne great one 2 ones with these guys. Angela is also lovely. Would be nice to have some of the equipment up dated but that's down to the owners, but definitely would recommend it.

Negative experience: Wouldn't give a star, if I had a choice. Don't waste your time or money. They say one thing and do another. Only interested in your money. Dishonest.

Positive experience: Tha staff are friendly.

Fantastic experience: After problems with signing up for a membership I could not then use due to ill health - 2 years on operation and Covid later Shapers have allowed me to now commence my membership two session in and highly recommend Sarah the manager has been lovely I am currently into my second session under her watchful eye and support.

Fantastic experience: Sarah has always done my programmes which i can truly say works. She is very supportive and motivates me to challenge myself. I have lost inches and look forward to reaching my target. Shapers is the perfect place for women who are looking to lose weight and inches.

Fantastic experience: Amazing!!!!! I never regretted registering to shapers ! Good facilities, amazing staffs and comfortable to be around with ! More importantly it’s for ladies only !

Fantastic experience: Love it!

Negative experience: If I could give this place less than one star i would have.. Had a really bad experience with this place! I signed for membership one month ago. I know that by law every contract have 14 days cancellation right and that means every amount of money/fee you pay have to be paid back to you if you cancel within 14 days... I cancelled my membership within two days without any issues and wrote an email to the Shapers as told from DFC. But I almost have to fight with them to get my 47£ fee back! Even though the contract says that I have every right to get my fee back if I cancel within the 14 days! Today I finally got an answer from shapers after one month! And their answer is, that my fee is non refundable! even though the confirmation email says that they will “reimburse you all joining and subscription fee payments received from you using the same means of payment you used for the initial transaction” This place is just trying to scam you from money.. Never sign a contract with them, even if they promise it gonna be easy to cancel and they will make a special deal..

Fantastic experience: They make me feel very comfortable.

Fantastic experience: Started with shapers 2 weeks ago and I love it, great workout and very supportive they are keeping me on track in reaching my goal so glad I joined

Negative experience: Smaller than expected. Expensive but has everything needed.

Negative experience: I had a really had experience!!! I've tried to end my contract as I've moved out of country and they didn't take into consideration my request. Be aware when you sign contract with them!!!(when I started I've mention about my moving and they said only to send them my end of tenancy).

Positive experience: Great gym instructors. ..fantastic 1-2-1...brilliant classes x

Positive experience: staff are lovely and always on hand for you. the equipment could do with overhauling

Positive experience: Lovely people, small place but not packed. It's relax and friendly staff. You need to sign for a year. This is the only requirement. Unfortunately, the teachers, who were worthy, have left. They don't have a lot of classes. Actually, they lack of it.

Fantastic experience: Women only gym with great support from the trainers who work there.

Fantastic experience: Great ladies only gym

Positive experience: Friendly stuff and relax environment

Fantastic experience: I joined shapers Sydenham when it was gymophobics in March 2012. I still attend now. The atmosphere is really good , it is clean and the instructors are always on hand to help and advise you and very polite.Sarah is fantastic and is genuinely concerned about people's well being. Layonie is also fantastic.

Fantastic experience: I love shapers as I feel very confortable to go there by myself and do exercise as I know nobody will be watching me or judging me as I never in my life been in a gym before or do any kind of exercise so this is a new experience for me. The staff are very approachable and lovely and are ready to help you anytime you need them. I've been going to this gym just for a month but I just love how confortable I feel to keep going and I feel motivate to do exercise plus I love that any time I can bring my daughter with my if I don't have a babysitter as they are very friendly l. I really love it and I recommend it to any women who's unsure t to join it. Some people talk that they are lot of cheaper gyms around, yes that's true but none of them is only for women and you get the support that you get with shapers. Only 2 words simply amazing

Positive experience: Nice gym, decent facilities, and most of the staff are friendly. One warning though, NEVER, EVER, sign up to the gym if you know for some reason you can't do the full 12 months. When I first came, I told the manager straightaway that I'm going to be going off to Uni in September and so could only do 9 months. She said, "oh, that's fine, though I'm not really supposed to, I'll let you do 9 months". Then she made a little note of it in the direct debit form. 8 months later, I return to put in my 1 month's cancellation notice only for me to be told by the same manager that had I signed up to 12 months and so have to pay for it whether I use it or not. I reminded her about what she said and she denied everything. What's more, she didn't want to bring out the direct debit form where the note was taken and instead brought out the enrollment form which clearly had no note of the 9 months in it. Why would I lie about that? Then, there's no way I forgot what happened as I would not even have signed up if I knew I had to pay for the whole 12 months. I totally feel as if I've been conned as now I'm having to pay for 4 months (+1 month notice) that I'm not even going to use. So, don't get persuaded into signing the contract if you know you're not staying for the full period, because if you do, you will pay for EVERY month.

Positive experience: It was my first session with Shakira! I needed someone to be quite tough and stern with me and thats exactly what i got! She pushed me and was the right amount of aggressive too! I feel really good after my first session, i will be back tomorrow. Its a great start! Thank you!

Fantastic experience: I have been with this gym now for almost 2 years, I came here while pregnant and have continued to do so after having my son. The staff here are absolutely amazing. The help and encouragement is fantastic. I was 3 stone heavier after having my baby and with the support from the ladies in the gym I was able to drop 2 stone and 3 dress sizes within 3 1/2 months. Being a ladies only gym the moral is always happy and girlie and fun. I must stress how FUN this gym is and to be honest I look forward to going , previous gyms I've been too are boring, lame and un-motivational and I dreaded going, because of there plain walls, grey equipment and weightlifting straining men! Shapers is fun, vibrant, pink and exciting. I've made a few friends here and always look forward to my visits. Just to add they also let me bring my baby if I don't have someone to watch him and they offered me a goodwill free treatment when i over achieved my goal. defo one of the best gyms ive ever been signed up too.. Im off there now actually! Haha!

Negative experience: money grabbing charlatans - don;t sign up -