PureGym Eastbourne

Fantastic experience: Fantastic facilities and friendly staff

Positive experience: Been coming for a while. Welcoming and nice staff, Price is very good, clean and modern. However few problems such as equipment in some aspects is a little limited and a lot of out of order facilities. Over crowing can be issue at times at 6pm not really much gym can do with that issue. It’s a very average - good gym. Welcoming everyone no matter who you are or what body type you have. I would recommend if your trying to workout on a lower budget.

Fantastic experience: Only joined the other day but loving it so far. The gym is my happy place

Positive experience: Location - Good, lots of parking and easy to get too. Price - Cheapest gym around Eastbourne and no contract necessary Equipment - Matrix mainly, couple bits missing which would be nice but still a decent amount of machines People - Decent amount of machines necessary as it can get really busy. 5-7pm can have in excess of 100 people (You can track it on the app). 5.30am has around 30. Machines aren't out of order very often which is good but cleanliness is a problem with left over bottles and weights never put back etc. Overall a good gym if you go out of hours and definitely worth the price.

Positive experience: It's okay, friendly, sort of. No aggro early in the day. Sweaty, dirty equipment. The team fancy themselves rather than cleaning though. The cleaners are rubbish.. take hand sanitiser!!!

Positive experience: Good things Opening hours - extended hours are handy and can time your visit Price - is lower end of market, great for getting back into the gym Contract notice - always handy Location - easy to get to plus lots parking Selection of equipment for the price Classes - ones I've taken have been good. Needs to better, Can be excessively busy (though price makes this so) To many broken machines or to often and slow to repair (though man smashing with a hammer to fix them early in the morning is entertaining) Dealing with issues like when removing some opening hours due to cctv issues, the contingency plan isn't good enough unless you want a minimum 80 commute as they don't reopen the gym when they say. The front doors (if you visit between 10 pm and 6.30am you know this one). Overall after a few months you might be thinking of changing gym, fortunately convenience may keep you there.

Fantastic experience: Nice

Fantastic experience: Nice friendly staff and have all the equipment I need

Fantastic experience: Very professional and helpful, great facilities, would recommend

Fantastic experience: Great gym ,plenty of parking

Fantastic experience: Excellent Managers and PT. soo kind and friendly. Makes you feel soo welcomed. Never be frightened to ask for help. I recommend this Gym to anyone. This is a very professional Gym and very clean in all the rooms and equipment. Thank you Pure Gym. Look forward to going each day. Kind regards Eileen Robinson x

Fantastic experience: Great gym and parking is good

Fantastic experience: Very professional setup with great staff

Negative experience: Absolutely gutted would of loved to join but friend who has limited time goes/went here it has a app to show busy times but by sounds of it the size of gym to volume of memberships it obviously gets very very busy unless you can work out very late

Fantastic experience: Nice gym , well equipped, clean and run by friendly staff.

Fantastic experience: Helpful and friendly staff and great atmosphere

Fantastic experience: Convenient location, very decent price, only monthly contract with freeze option at no extra cost. Busy at peak times, but expect this as it's open to all ages too at this time. Never struggled with getting equipment, and generally in and out within an hour, that includes a shower, too.

Negative experience: Worst gym I have ever been too I was looking forward to this place opening as I live about 5 minutes away. I tried a day pass, and it was the worst experience.. the place is tiny and packed, so getting on machines is a nightmare. Parking is a nightmare they even run the classes in the gym downstairs, which I didn't understand as they have a massive empty room upstairs but all in all really small cramped gym I won't be going back

Negative experience: Considering this gym is less than six months old and you have so many machines out of order for more than a week! What is going on?

Fantastic experience: A good clean gym, with a friendly atmosphere.

Fantastic experience: Great

Negative experience: Horrible gym too packed for such a small place , do not recommend

Fantastic experience: All machines new, nice changing rooms, all shapes,sizes and ages in there, good free parking

Fantastic experience: Great new gym. Plenty of equipment and lovely helpful staff.

Fantastic experience: Please do something with the parking area. It's just impossible to drive in or out during rush hour. Been stuck for 1h last time

Fantastic experience: My first experience back at a gym in years after having children. I love being back. I love this gym. I do as many classes as possible and they get a thumbs up from me. Jess, the manager is really approachable and leads some great classes!

Fantastic experience: Very well organised, I attend classes more than the gym and I am.looking forward to the next class every time

Fantastic experience: Very well organised. Very clean.easy to use.and lots of equipment for all ranges of fitness.

Negative experience: I wanted to try a new place to workout and regret making the choice to go as the gym was very packed with people trying to get a workout on limited machines, a few were broken for a new gym and it didn't seem like the equipment was up to par. The changing room is so small you can't walk around it if there are four of you trying to change and to little amounts of lockers for people who want to change before or after a workout. I will be going to The Gym instead as much better facilities and layout with plenty of machines, staff and massive changing area for everyone to change in.

Fantastic experience: An excellent gym ️‍♀️ for the money. Full of Normal people just trying to get fit. Not a meathead gym!

Fantastic experience: After being a long term member at another well known local gym, I was worried that being so cheap, Pure Gym’s machines wouldn’t compare. However I find for what I need the machines are just as good and I can do the same workout at less than a third of the price. So far I have found the facilities clean and there are plenty of lockers in several areas of the gym. I find this useful when I’m in a hurry and don’t have long as I can put my bag and coat right near the door to grab and run. It is a very friendly atmosphere, highly recommend for anyone who’s not a regular gym member and anxious to go. There is usually someone happy to lend a hand if I need it.

Fantastic experience: We had Jess today and must say the tunes and the trainer really gets you going to finish that cycle set . It's great fun and deffo a great work out would recommend for anyone. Can't wait for the next one

Fantastic experience: I have tried all the gyms in the Eastbourne area and if you time it right it’s the best, sometimes around 5pm gets a bit busy but lots of free weights and benches , definitely give it a try , great value .

Fantastic experience: Great first impression, lots of equipment available and even though was busy you had space to breathe. The was no staff available for any information, that’s the only negative thing about it.

Positive experience: Good gym, enough equipment even when its busy, staff are lovely especially Jess who has helped me with my form when I asked and answered any questions I have with a smile. I know they are understaffed at the moment and they are trying hard to keep everything running smoothly! Always greeted with a smile, everything is clean (sometimes the showers could be cleaner but i think thats mostly to do with people not cleaning up after themselves) and would just like them to allow the light to be turned off during yoga classes. Yoga with zoe is brilliant, she tries to make everyone welcome and teaches an interesting and positive class!

Negative experience: this gym is full of the newest equipment and it’s a very pleasant gym to train at… except the manager JESS. it is evident this is her first managing job which can be seen through how poor she does her job. she has made a horrid comment to one of my friends, calling him blind, which he is…. . my experience with her has been just rudeness, and i don’t exepct this from an established gym chain. i’m writing this comment because i think action needs to be done regarding the management.

Negative experience: first visit and the manager was SO RUDE ! She gave the worst impression. No people skills what so ever. I signed myself in and my son followed ( i was giving him my free day pass) when i approached the desk to ask them about it, instead of talking to me like a human being and explaining we should have pressed the bell and waited etc. she just said 'get out my gym now, you should not be in here'. It was awful. Have not been back since.

Negative experience: Rubbish, no one to talk to when you press the yellow button the staff are no where to be seen, 2 wasted trips now from Bexhill. Payment system keeps saying error and no phone number to call. Don't bother with this place!

Negative experience: Still early days for this gym so things still getting into place I appreciate. The music in the classes is soooo loud. The cycle class is in the middle of the gym downstairs with no door or ceiling and the instructor had a mic on shouting with the music which was so unnecessary. You couldn't hear your own music on headphones in the gym. I have to avoid going when cycle class is on for sure but would like for this to be addressed. Deafening. Not enough treadmills - regularly have to wait to use one and all oddly positioned. Ones upstairs you will have a huge tube light in your face. I feel like there is way to much weight equipment in this gym and not enough of anything else. Evening classes are super hard to get onto I have found. You can join a waitlist but this means you have to show up for the class even though you might not get in depending on no shows. Not a good system. Plus you would have to pay an extra £2 for Yoga! Had learn to lift with Dom - he was very knowledgeable and very friendly and I learnt a lot. Likely won't continue at this gym but will see if improvements are made. Some equipment is right by the entrance which is constantly in use so the wind and cold hit you if you're on anything near the door.

Fantastic experience: Love the different range of classes, also the Plus subscription benefits. Generally quite decent gym for the price. So far pleased with my experience at this gym and looking forward to the progress I make

Fantastic experience: Friendly staff and has everything that’s needed, think people are judging too soon while staff are just finding their footing

Fantastic experience: As a complete newbie I signed up for the learn to lift and the get started sessions with Jess the Assistant Manager. She was very friendly and super informative, answering all our questions and demonstrating everything we asked for. The gym itself is lovely with a great vibe and really good equipment that you don’t have to wait hours for or feel self conscious using. I’m really looking forward to starting my gym journey here, and thank you Jess for the motivation!

Negative experience: Horrible manager super rude, she makes the gym as boring like it’s a matrix, I’d have a better gym session at b&q then at this gym all due to her attitude and rudeness and unprofessionalism

Fantastic experience: Had a fantastic first visit on Saturday morning.... got to do the learn to lift class with Jess and she was very knowledgable and provided great training

Fantastic experience: Great vibe. The assistant manager is friendly and has been awesome with all the new customers coming into the gym and demonstrating how the equipment works.

Fantastic experience: A great gym and equipment challenging this gym is going to have a high turnover of personal trainers because they have to pay to be there. questionable even if they get paid to be in the classes because they say they are not allowed to respond to that question because of their non-disclosure contact so they could literally just be volunteering their time to teach us in the hopes that they get a client.

Negative experience: Very poor that the opening offer of £12.99 has been increased to £17.99 within the first few days of opening. You would expect an opening offer to last at least the first week

Fantastic experience: So I went to the PureGym Eastbourne just now to see the place and what equipment they can offer.I was greeted with Gym Manager Jess with professional attitude and smile. She offered me tour around the gym and explained all important bits and pcs. Very happy with visit and well done to Jess!

Positive experience: Usual new gym stuff and vibe. Kit is matrix so nothing premium. Space is well used. Most machines , and plenty of racks for d lift etc. the staff is potentially the let down here. No welcome , no smile , no comments at all. Could be they are busy or lack of staff and training etc. rated 3/5 based on value for money because soon to be £22. Lack of natural light is the main negative. But this is the case for most gyms locally

Negative experience: So on my VERY first trip to this new pure gym with my partner I was approached by the Manager Jess who didn't introduce herself or even give me a smile it was thee most disgusting people skills I've ever come across especially from the Manager. She took it upon herself to stand in my face totally disrespected my personal space and said ' are you PT'ing her' then waffled some more nonsense and walked away Absolutely disgusting attitude and such a shame as the gym itself is lovly but her manner and attitude were totally unprofessional and left me and my partner with a seriously bad taste for are first trip to this new gym. Very VERY upset and I suggest you act on it ASAP.