JD Gyms Newcastle-under-Lyme

Positive experience: I got a free trial at this gym for the first month. The facilities are great, massive, and have lots of space. The changing room and showers are large, and there is lots of space to get changed. They even have a sauna room, which is small but decent. The membership is quite expensive, especially as a student. I think they should do a reduced membership. I'd recommend this gym only if you have the money

Negative experience: Gym is absaloutly amazing but women's area is so small and barely any equipment in comparison to the rest of the gym

Positive experience: Very good and clean place. Just need a bit more different machines.

Fantastic experience: Workout

Positive experience: From a distance the gym looks good, however it's packed with morons who crowd around kit, don't return weights these are the same idiots that spend 3hrs achieving nothing at the gym. Lifting platforms are decent however!

Negative experience: I like everything about this gym other than the fact that there are way too many kids that are clearly under 16. This is a huge inconvenience during busy hours as there’s no machines available and they’re messing around chatting to their mates instead of freeing up the equipment. If you have a 16+ age policy THEN ENFORCE/REGULATE IT!

Positive experience: It's an okay gym but they really need to invest in some form of cleaning system. There is nothing to clean the machines with before and after you use them

Negative experience: Overcrowded, people hog the machines and staff not attentive enough. Parking is atrocious as you have to go around multiple times to find a spot. People also park and block you in so you cannot get out. Also, the machines are not cleaned or maintained properly. Some are out of order as well. Customer service is terrible. Do not recommend!

Positive experience: Had a few months off this gym. Standards definitely seemed to have slipped. Tonight the sauna and shower area were in a state. The floor was slimy and users had left empty plastic water bottles in stalls and in sauna (counted at least 10). Wet and dirty tissue paper all over. Would have liked to have told someone there and then about it but staff seem to be non existent.

Fantastic experience: Good value gym and has a sauna.

Negative experience: The gym itself is fantastic, but the parking is atrocious. Blue badge spaces are taken up with top of the range cars, no blue badges are ever displayed and it’s the same cars that repeatedly park in them. I have raised this issue several times and the staff are either not bothered or they can’t do anything about it. It’s an issue for several members. I’ve witnessed altercations on the carpark over it as so many people are getting frustrated with this. It needs support from head office. I’m considering cancelling my membership over this

Fantastic experience: Good gym, good friendly vibe and some great staff

Fantastic experience: Fantastic place to work out, all the staff are polite and helpful! Especially, one of the managers, jamal he’s super helpful and knowledgable and ensured to answer all my questions and queries. Great facilities, lots of equipment and classes. Will definitely be returning :)

Fantastic experience: Been coming here for around a month and a half I've been going the gym for around five or six years on and off and I have to admit this is one of my favourite gyms, the equipment is always spotless and clean the gym is always tidy and clean, I've spoke to a few of the personal trainers Michael and Nathan and they are very helpful and good at their job couldn't recommend a gym more than here, for people worrying if its busy i train late at night and on the weekends and its fairly quite.

Positive experience: Recently joined this gym, found it extremely hard to get questions I needed answering prior to signing up. Which still have gone unanswered, which I ain’t too pleased about. Was promised a call back never received, had to approach the member of staff, who then stated he was busy..would have helped he would have told me. Instead of waiting me to contact him. Nice gym only negative thing I have to say some equipment are dusty, no air con and certain equipment they only se to have one.

Positive experience: Been at this gym since it opened. It is around 20 pound a month. You get access to the gym and sauna and certain classes which is all easily accessible to see on the app. It is a really good gym has new equipment and everything to achieve your goals. However it doesn't have 30 Kg dumbbells which has been brought up in quite afew conversations I've had with people around the gym. They don't have a v-bar, they have alternatives but it's not as good. For example you can't do vbar row on a barbell. There used to be cleaning products around the gym but now there isn't so we can't clean any sweat etc, of seats and equipment. And there are random nuts and bolts around the gym every week I find at least one. That's everything that's could be improved but other than the gym is really great. Staff are really friendly and have helped in may ways such as giving spots and assisting when I had an injury.

Fantastic experience: Great gym! Been going for a couple of months now and the experience has been good. All the equipment is there for what you need and does have AC. I'd advise not to go between 5pm to 7pm as it can get very busy which makes it difficult to get on to the machines.

Negative experience: Absolutely rage inducing gym. I have come to train at 8:30pm, their vending machines don't work so I cannot get a bottle of water, there is a button that says push for help between 6am and 10pm, I have stood pushing this button for 15 minutes and no one has come, nockednon the office, nothing, no staff members on the gym floor?? What if someone hurts themselves?? Absolute joke. How can you have a gym this size with not a single staff member available for paying customers??!

Positive experience: Top quality gym, good lighting, lay out is really nice! 24/7. With a sauna. More than enough parking available. Plate loaded machines are amazing.. some good cardio equipment too and boxing bags. Studio is massive, spin class is massive too. Very clean gym. Changing room and showers not the cleanest… can be better. But other than that it’s really great.

Positive experience: Good gym but can get really busy at peck times

Negative experience: Awful gym, full of kids, weights all over the floor, staff non existent, more machines to train your backside than legs, saw 2 tripods set up and walked out

Fantastic experience: Need more cable and another pec deck

Negative experience: Great for the teenage TikToker, but generally not clean, shower cleanliness somewhat to be desired and no sprays or cloths to wipe down equipment after use so pretty unhygienic unless you take your own. Also distinct lack of traditional gym etiquette by some users.

Negative experience: Good gym but far too busy... Volume of kids and college people is overwhelming. You would be better off finding a quieter gym without school kids.

Negative experience: I have been a member of JD NUL since it very first opened, and I have, over this period, become close to most of the staff employed within the facility. For some, this will be hard to read. However, it is a true reflection, and my opinion of both the facility and the company as a whole experience. "Before I start, I would like to explain that I suffer from PTSD, Social Anxiety Disorder, and Explosive Anger Disorder." and I can be toxic. I was recently approached by another member whom I have got to know but wouldn't call a friend. Who proclaimed in a thoutless and slightly threatening manner, "With all the gear you're taking, why are you using 2kg dumbells?" I don't use steroids any longer, but I am ripped and very fit, and train 8 hours a day. This gives you some idea of the mindset within the demographic. When I relayed the story to the manager, in reference to why i had joined another gym to weight train, and was just using JD NUL for cardio, and the pretty girls, he looked at me as if I was actually making it up. The equipment is poorly maintained and not calibrated. The rowing machines are among the worst I have encountered in any gym. The equipment layout and use of available space aren't great. Especially the functional area, which is smack bang in front of everyone, and unless you're in there to pose, you won't use this area. You rarely see the equipment being cleaned down. There used to be cleaning equipment made available for those who like a sanitary environment to work out in. This is no longer available, and you will rarely see rubbish being picked up. I pick up more litter than the staff. You will occasionally see a member of staff with Henry Hoover. However, their apathy toward the job is less than enthusiastic. Possibly why you rarely see anyone, with exception to Nicki, Paul, or Bernardo with clients. Incidentally, if you do join JD NUL and want training. See Nicki, she's amazing, and Paul, who's a professional, independent coach and not a slave of the JD business model. I wouldn't waste my money on any of the others. The JD team are frightened of the young demographic and will not manage them. There are large groups of them between 16 and 20 years old, who congregate in the weighted equipment areas, & for the most part piss about. They do misuse the equipment, they put nothing away, and when challenged by staff, they just laugh. They are intimidating. I'm retired military, and I love a good fight (old habits and all that), but I won't use the separate weights areas at all. The studio can be just as bad. They all think their Mike Tyson. I personally would love the opportunity to educate them in the real world. However, I would go to prison. The car park is used by the entire population of Newcastle Under Lyme. Litter is everywhere, cars park everywhere, even on pedestrian crossings and pedestrian areas. The bicycle area is a joke and not secure at all. If the local homeless residents were aware that there is no cctv in that area, it would be free for all. Access to the gym via the scanners can be a challenge. You can, when it's busy, end up waiting for a member of staff for quite a while before you get in, especially at the weekend, and you will have problems with the Harland Group if you have any issues whatsoever with your contract, and payment plan. For example, I accidentally cancelled my direct debit, thinking I was cancelling my Foundery Gym membership after talking with Craig, and I cancelled the JD membership instead (Harland Group) They demanded a £55 re-activation fee, and we're most unhelpful. The irony is that I will get an email from sales offering a fantastic deal to re-join. Laughable. Pure Gym is a better facility, and the young lads are managed. However, with an older demographic, it's not as modern as JD NUL and has a less exciting environment. Me: I'm done with it all. It's more expensive. You will get tied in a 12 month contract, but I'm moving back to M-Club. I am old, 56, and mentally exhausted. JD is not for me, and you get what you pay for, or do you?

Positive experience: Been a member since day 1 when the gym first opened its quite big and plenty of equipment to use. The classes are good especially on a Monday and Wednesday with one of the PT there Just need more people to do the Monday and Wednesday Classes but a Great Gym the only thing I don't like is when u choosing a locker they never have padlocks on from other users and its annoying

Negative experience: Gyms ok. Staff are terrible. . the men only chat to young females. And also the staff sit in the office and ignore people pressing the button if struggling to get in. I've witnessed this a few times. Takes them a good 5 mins to drag themselves out of the office

Positive experience: Usually more packed and chaotic than a travis scott gig but luckily it’s 24 hours so that factor saves the stars.

Positive experience: Nice gym, I train 5am to 7am in the morning and they never play music......its a gym not a morgue guys come on!!!

Negative experience: Had some property pinched while working out in the gym right on the gym floor. Management tried to help but told the cameras have blind spots around the gym so not awfully reassuring to not happen again

Fantastic experience: I havnt been to the gym in a year. I got my membership back today and went with my friend and it was amazing. Every aspect of the gym is perfect

Positive experience: Equipment is okay, but subpar for price

Negative experience: Overcrowded and under equipped Typical corporate gym. Horrible atmosphere, people fighting to get on machines, weights section tiny compared to rest of the floor yet that's where 80% of people are. Doesn't matter what time you go, 5 people enter for every 1 that leaves. It's like a battery farm

Positive experience: The facilities are OK and the range of equipment is really good. The only downside to the gym is that is it packed out with groups of kids sat on machines and benches just chatting or on thier phones. Constantly have to ask. Are you done? Then you just get a snotty remark. Staff are never available or are to busy sat on their phones to to help.

Fantastic experience: Great gym. Great staff. Hard to find anything not to like. Lots of parking.

Positive experience: This gym is becoming a joke, no one uses a locker so the gym floor locks like a cloakroom at times, the toilets are a mess & the floor is soaking wet because some people don't dry themselves off after taking a sauna or a shower, half of the lockers are permanently padlocked so if you want to use a bigger locker you can't.

Negative experience: Need's a hack squat machine and more machines as hard to get on some bits of equipment when busy and a woman only zone. Needs staff and PTs that actually enforce and follow the rules when on the gym floor.

Fantastic experience: Love this gym, I avoid going between 5-6:30 on weekdays and never have an issue getting equipment. Nice to have a gym with plenty of free weights areas that anyone can use.

Fantastic experience: Only recently joined, spinning class amazing, all the equipment is state of the art, great facilities, knowledgeable, very helpful staff and absolute value for money on a one month rolling contract.

Fantastic experience: Good gym with everything you need with plenty of free parking. I tend to go during the quieter times so I manage to do my full workout without having to wait for many of the weight machines. The staff are friendly enough and the place is always clean when I go.

Positive experience: Equipment is good but Staff is unhelpful (at least the one i faced today). Would be more stars if they could train their staff to be actually helpful if someone is asking for help. Also to add, if you forget something in car and go back to get in, the app wouldn’t let you back in. Please have a better system or you might drive some people out of your gym

Positive experience: The gym equipment is good and solid no complaints there, kinda frustrating that the locker room is closed midnight to 5 am, if coming straight from work it kinda limits my time especially working evenings till just past midnight myself, and too many people posing for selfies or just chilling on machines so you can’t get on them.

Fantastic experience: Very delicious food

Negative experience: My first week at JD gyms, Soooooo cold in the gym and the changing rooms aircon is blowing a cold air a very strong cold draft. Don't understand why they have it on this time of year.. Got members and staff walking around in quilted body warmers, from what ive been told from other members it's going to get worse. Apparently the staff come out with all sorts of excuses, other members complained last winter over and over again. Head office just make up things to say. The gym very cramped the benches are so close dumbbell rack and carnt get to the barbell racks, they shoved the racks in the corner so you carnt get to them when other members are using the benches. Very disappointed, will be cancelling my membership

Positive experience: Loving it Edit - Don't think it's worth £30 though, a 50% increase in cost within 12 months was £20 when I started and scrapped the blue roll and sanitiser

Fantastic experience: Nice new gym. Nice big car park, hour gym is big and lots of different machines. Some of them don't work anymore though. Nice changing room and nice toilet. When I first came in they gave out free drinks and protein bars, it was nice.

Fantastic experience: Great staff

Fantastic experience: Great place to come for a workout, very busy on Mondays , best days to go are Tuesday, Friday, Saturday and Sunday mornings, lots of machines , staff keep the place nice n tidy and clean, does get busy here during peak times but not too long of wait for a machine. Always a space to park, good vibes good energy.

Fantastic experience: Probably the best gym I've been to! The value for money is great!

Negative experience: ****AVOID*** Cancellation terms are unclear and unfair. 30 day notice commences after JD process it, not after it is sent. Conveniently for JD Gyms they take weeks to process your request, but reply quickly to any challenge on their T&Cs. JD gyms need to follow a Plain English commitment, and write T&Cs for the consumer not to trick a longer membership.

Fantastic experience: Love the place. Great staff. Friendly atmosphere and friendly gym goers..

Negative experience: Not good thanks

Positive experience: So far so good

Negative experience: Decent gym, facilities tend to live up to expectations. The staff keep forgetting to turn the sauna on. This could easily be automated or at least have an alarm on to ensure its turned on , very frustrating as it’s one of the main reasons I chose this gym.

Negative experience: They stop any air conditioning after 10 pm, warm, cannot bread properly.

Negative experience: I enjoy going to this gym but felt absolutely disgusted this week to go into a shower to see a used sanitary pad. very very poor cleanliness!

Fantastic experience: very nice

Negative experience: If I could give zero I would! The managers (Craig in particular!) don't give a toss about the customers, they treat the good and experienced staff appallingly, so they leave! Then they fill the posts with young inexperienced people (cheaper the better) who don't have a clue! They've messed around with the classes and change them constantly, The morning classes would regularly get at least 15 - 20 people turn up for them, they were really good, then for some reason they've changed them all and now they are getting about 3-4 people!! They never cover classes when instructors are on holiday even though they have plenty of notice, then blame the instructors and make out they just haven't bothered to turn up to the class!!! People are leaving in droves, wouldn't recommend this gym to anyone and I will be cancelling my membership! Shocking!!

Positive experience: Great gym, very big inside has everything you need for different types of training. It has classes and large rooms for spinning and circuit classes it does get a little busy at peak times which is understandable.

Fantastic experience: Andrea's zumba classes are phenomenal always with the smile on and good vibes. She has done really good job for us all and always warm welcoming the newcomers.

Fantastic experience: this place is spotless plenty of room.i love aving my pt here. and so many different apparatus

Negative experience: The worst gym in Newcastle/ stoke. Rude staff laughed at my form while I was doing a set when confronted him he didn’t even deny it but tried to justified it. Only two stalls for toilet for such a big gym always filthy and often there is no soap and no one bothers to check on them. One staff member apparently was working with thieves to steal push bike off their premises. A total of 12 bike were stolen. It’s even in the news. It filled with high school kids with no gym etiquette, if you’re serious about lifting then don’t go. I just cancelled my membership. They block people who tell the truth on their Facebook social media but it’s only going to exposed them more.

Positive experience: Some of the staff aren't very nice!

Fantastic experience: Great gym with loads of kit.

Positive experience: For me it is too opened, better is in Fenton.

Positive experience: First time I went this gym. Seems fine. Even got a dips machine.

Fantastic experience: The sole reason I’m a member of JD gyms is Andrea’s Zumba classes! She’s so energetic, welcoming & reliable. A true asset to the gym.

Fantastic experience: Great gym with lots of good equipment and a variety of classes, great value for money. Particularly love ZUMBA with ANDREA. It’s for all abilities. She is so full of energy and engaging, she really gets the class motivated and it’s good fun. Looking forward to my next Zumba class.

Fantastic experience: I’ve been doing Andrea pooles Zumba classes now for over 4 years from excersise4less to now JD gym - she is such an empowering woman to be around and to have as a zumba instructor. She is so comfortable to be around and puts you at ease and such a kind lovely woman! She puts your nerves of doing the class at ease. They are always so so fun to do. Having an illness like lupus I thought I wouldn’t be able to continue to do the things I love . But going to Zumba really does lift my mood and mental health and makes me feel good afterwards. I’ve made some lovely new friends in Andrea’s classes. I really wouldn’t want anyone else teaching the classes she’s awesome x

Fantastic experience: Amazing stylish gym, but mostly go to attend the zumba class with Andrea. Been going to Andrea for her classes for years and wouldn't go anywhere else. She's fun, friendly and makes you feel super comfortable.

Positive experience: I haven't really used the gym itself as I go to the Fenton branch for this. I've paid for the upgrade just to attend Andrea's Zumba class. It's a brilliant class. Andrea is an amazing instructor, great energy and brilliant personality. I would recommend anyone to try as I won't go to any other Zumba class as they just can't compete. She's a great asset to JD gym. Wish she could cover the Fenton gym also.

Fantastic experience: Just got home from a fantastic Zumba class. Andrea is a great instructor making the class really good fun. Her enthusiasm is such that it feels like she is doing the class for the first time and makes everyone welcome as she always has a smile on her face, I can’t recommend her classes enough. Can’t wait for next time!! ⭐️

Fantastic experience: Superb, modern and well equipped. Ample parking and attentive staff. A very well run gym for all abilities.

Positive experience: Ok for quick work out staff friendly

Fantastic experience: The gym is nice, it also has a sauna but the best part is the zumba classes run by the super energetic Andrea. I honestly go to the gym just for those! I have been joining her classes about a month and half ago and that helped me lost 7kg. The classes are super fun and friendly. 100% recommend it!

Fantastic experience: Did my first Zumba class with Andrea! Omg she’s amazing best class I’ve been to.

Fantastic experience: I went for a visit last week I struggling to find someone who worked there I walking round for about 10mins I booked courage up to speak to a person who at gym they kindly showed me where to find the staff staff were very polite and explained what could in short time and advised book a appointment to show me how to use equipment very nice atmosphere I have anxiety i soon ground myself after spoke to staff

Fantastic experience: I do rhe Zumba classes with Andrea ZB Poole. WOW they are hot and sweaty but so much fun. Who knew exercising could be such fun. Come along and try it you won't be disappointed

Fantastic experience: Zumba classes with Andrea are literally the BEST class going! Andrea is so full of energy and so much fun, it's hard not to love her classes.

Fantastic experience: Andrea's zumba classes are fantastic, regularly changing routines, never gets boring, always leave with a smile and a sweat on.

Negative experience: It used to be a really pleasant experience coming to the gym and I have been a member since 2017. I’m incredibly disappointed by the classes which are cancelled without notifying the members! Also the lack of classes on the schedule as it is! It’s extremely disappointing for a gym that’s moved to a brand new location and says up to 250 classes a month when that clearly isn’t the case. Also I never see cleaners when I go to the gym? At X4L the gym was cleaned regularly! I can’t help but think this is all down to the toxic management of this gym.

Fantastic experience: Andrea’s Zumba classes are the BEST, always so friendly and welcoming. 5 stars go to just her alone! :)

Fantastic experience: Amazing gym, staff members make you feel welcome and confident

Fantastic experience: Travelled down to the city to see family tried out the gym really enjoyed it

Fantastic experience: Love this place, great place to train, good atmosphere

Fantastic experience: Been doing Zumba with Andrea for nearly 10 years. By far the best fitness teacher I’ve ever had. She’s so enthusiastic and smiley and encouraging to everyone new old. I‘be still got no rhythm but I keep going because it’s a fun way to stay in shape. Just need her to bring back bokwa cos I was better at that x

Positive experience: Loved the facilities and the classes at this gym. Andrea’s Zumba classes are phenomenal!! Such great energy and lots of turn out. This gym looses a star only because of some sub par interactions with the ground staff. Most of the time I felt like I was bothering them and they had better things to do ‍♀️

Fantastic experience: I love coming to Zumba and fun with Andrea. She is lovely and full of energy. Love the moves as well. I wish we could have every day evening sessions

Fantastic experience: 100 out of 10 for Andrea who is our Zumba instructor. She has done really good job for us all and always warm welcoming the newcomers. Plus I've got a lot of good friends from the class too. Keep up your good work Andrea and JD gym! X

Fantastic experience: I’ve been coming to Andrea’s Zumba classes for a few years now. Andrea gives 100% of her energy in every class making everyone feel happy and motivated. The classes are so much fun you don’t even realise you’re working out!

Fantastic experience: Fantastic gym. Abbie who works there is always very polite and helpful.

Fantastic experience: Giving 5 stars to Zumba class!! Andrea is a Amazing Zumba instructor who will give you lots of motivation, Energy and fun moves. Definitely the best Zumba class in town !!!!!!

Fantastic experience: Recently joined this gym and the facilities are new and modern! Looks really good inside, Abbie is also very friendly and helps make the place a really good vibe when working out

Positive experience: Overall great gym. Really clean, great facilities and equipment but definitely needs air con. Impossible to do a cardio session in this heat

Fantastic experience: Great friendly Gym with friendly people and Great Staff. I do spinning 3 times a week with Bob Mare. ( Monday Wednesday and Friday 10am-11am )Highly recommend his classes to anyone that wants to try spinning or wants to get back into it. Great Classes with great people and awesome atmosphere .

Positive experience: Sound

Fantastic experience: Nice and clean with a huge array of different equipment and a sauna that is well maintained. It's a huge place so even when it's busy there is still loads to go on

Fantastic experience: Can the gym management sort this guy out who comes to gym after 12 at night he starts screaming in the boxing room, he screams like an upset dog. This guy needs to know that he is not the only one who pays to use this gym.

Positive experience: Too hot inside, doesnt seem like there is any air con, thinking of joining somewhere else that doesnt make you feel like you are about to pass out

Negative experience: Great gym for the weights and cardio but the boxing room is not good at all. The bags are to low. If you are under 5ft tall they are fine otherwise they are useless. I have mentioned it several times but they are still childrens height.