JD Gyms Bristol

Fantastic experience: Great range of equipment with very friendly staff

Fantastic experience: Was a little put off signing up to this gym as there were a few recent negative reviews. I bit the bullet as it’s the only gym in the area and honestly this place is great! Yeah the musics loud but nothing extreme with headphones in and the music is motivating instead of trying to hit a PR with ed Sheeran in the background. People have commented on the machines being out of use but there are always 2-3 of the same machine you can use instead or the long row of dumbbells as an alternative.. honestly from someone that’s used to a snap fitness back in Australia this place is a palace. Up to date machines and plenty for everyone too. I think people are projecting their reasons for skipping/quitting the gym as it being the gyms fault lol.

Negative experience: Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because staff are mostly either out of shape or on steroids. Two extreme opposites. I would recommend avoiding this one at all costs until they change management at the very least

Positive experience: I didn't think the music could get any worse gangster rap shit lol

Positive experience: Very dated and Cardio equipment was out of date 10 years ago! The difference between this branch and the Swindon branch is like night and day! Desperately need to revamp the CV equipment ASAP!!!

Negative experience: Typical commercial - have the machines are broken or missing. Bicep curl has been out since we landed in Normandy. Changed to one star as nothings changed

Negative experience: Customers need to no before joining there no support in gym, there no training properly, and you can injure your self, if you ask how to use equipment you don't get help , u spend more time on door in cold than actually in building, staff have no training and no confident at all , I only joined last week , my first day trainer cancelled on me in morning and I wasn't shown around and how to use equipment at all, I asked how to use bikes but they are not good at all, I ended up with injury on first day and second day, spent 20 min led on floor to recover, I only seen 1 staff working, no support what's so ever, after the 2 days of disaster I decided to leave and cancel , but even that was impossible, calls never answered and when I did it online the reply was it can take upto 14 days meaning over time so they will continue to probably take payments , money no issue on me , however I will not pay further to gym that requires more safety and cleaness, more staff, unreal that à customer walking in spends time in cold waiting to be let in first place, and then not shown around very good and how to use equipment that customer may use mostly, I spent my time walking around looking for someone to help me,

Positive experience: Could do with a cleaning station on both floors. The gym is a nasty place and there isn’t anything to wipe down the equipment with

Positive experience: Hi, I came into the gym, realised I've left my water bottle in my car, left and then went to come back in again and the scanner won't scan my qr code? It's done this a couple of times now, just wandering if it is not able to let you in more than once?

Negative experience: Constantly broken equipment, leg pads that are ill fitting and falling off. Grip handles with rubber worn away now just raw metal that slips or shreds your hands. 90 percent of the machines are missing weight stickers so trying got squint at the only available ripped sticker in the dark to then do your maths to work out the rest is not what I come to the gym for. Poorly looked after. It's a shame because it's a good price and the staff and other users are decent. But someone from head office just needs to walk around and see what a state of disrepair it's in.

Negative experience: No good for me I've only got one leg but ok for you two legged freaks lol.

Positive experience: An average-priced gym that is getting worse at time goes on. As others have mentioned, cleaning stations have disappeared and the selection of classes is now minimal - you’re lucky to get an instructor turn up for the ones that are still on the timetable! Staff are never around or approachable, there is nowhere to pass on feedback and lack of signal is infuriating. You get what you pay for I guess!

Fantastic experience: I found the gym, tidy, clean and plenty of equipment spare so it didn't feel busy. I noted a few other comments on cleanliness; I had a spray bottle and blue roll within about 5m of my machine that I used to clean down after use. No complaints from me!

Fantastic experience: Great equipment, tons of cables and benches. Even when busy, you can find suitable equipment for exercises. Also employees are super helpful!

Negative experience: Saw a young woman struggling to scan her card today, and was sat in my car watching for several mins and not a single member of staff offered to help or let her in. There were staff walking around everywhere and other gym goers going in and out. Absolutely disgusting behaviour from the gym staff. Just as well it wasn't late at night and dark. Do better and get off your backsides.

Negative experience: Ok gym for the money. Good equipment when it’s in working order. Any faulty equipment will take a number of months to be fixed, which is a shame because it lets the gym down. The assault bike (good and hard to come by piece of kit has been out of action for a good 2-4 months now).

Negative experience: Took £40 out my card for no readon

Negative experience: I am a regular at the gym for roughly 3 years now but the gym is incredibly unhygienic especially on Saturdays. There are cleaners that should restock the toilet paper and soap in the toilets however they leave it to the last second roughly around 10pm (2 hours before the changing rooms close) to restock. Whilst there isn't any soap and/or toilet paper then members usually use the bathroom then walk off and as there is literally no staff cleaning around the gym, most of the equipment is contaminated with germs. Pretty much every time on Saturdays, I ask for the toilets to be restocked however only sometimes it gets restocked and that is only after I ask too. The only time I see gym staff cleaning is roughly around 8-9 pm on a weekday and they are usually cleaning the running machines and crosstrainers. Also when you require a member off staff some are pretty helpful and sometimes offer a spot/advice plus they're usually in their office, but they don't always work the same shifts therefore there is sometimes gym staff that are nowhere to be seen and on the rare occasion they are available, they offer little to no help. Sometimes there are machines/equipment which is out of order, for example, there is one flat bench that is out of order which means there are only two benches left. During peak times this is a massive problem as there are many people waiting for the same bench for long times.

Positive experience: Good place to train

Negative experience: Absolute waste of money - Don't waste your time with this pathetic excuse for a gym. PureGym is a far better option if you want access to a 24 hr gym and will cost you £10 less each month.

Negative experience: Staff not really friendly,especially manager

Positive experience: Good for the price. Not perfect with some broken machines, one of the doors doesn't seem to work. No phone signal but free WiFi. Rarely see any trainers around. Still, plenty of weights and machines for a cheap price, climate control, 24 hours.

Positive experience: I like that I can come here any time of the night when I just can't sleep and work it out. I like the lights, there's a variation of brighter lights if you want to read on the treadmill for example. Or take the stairs. I like that there's a lot of stairmasters so I can get my 100 floors in. It's an introvert's dream (and so cute ) when treadmills around are put on naptime so you can just walk or run away from the day at your own place without others bouncing around in your peripherals. I want one of those signs for me when I need a nap I do agree with other reviews the music does sound loud although I do have very sensitive ears... However on brief occasions I have sampled, derogatory and aggressive songs are peppered in the playlist which is not acceptable so might want to look at that. And it's hard to block them out because they're basey. I think the layout needs some work imo but that's usual with gyms the over. There needs to be some more options for equipment to use on the sled track I reckon. Functional fitness is increasing in popularity as the benefits are realized. Look at standard fitness tests also. The functional fitness stations at front of gym would love that to be upstairs somehow as that would incorporate the track more. I guess it's the height of ceiling which would prevent the rigs being there. The gym doesn't flow as much as I would like it to/need it to. Platforms for lifting are uneven/sunken in places from use. Plus too many mirrors out on the floor. I'm not really a fan - and it's not great for form during key movements. Posture. Equipment generally seems to be in good condition though in comparison to general gym standards I've seen. And there's some weird and wacky machines out on the floor, especially downstairs. It would be nice to have QR codes that take you to demos how to use. Or even what they're called! Look medieval I get nervous to ask what is what, there's not always staff late at night - and I don't want to hurt myself trying to figure it out. Cleaning wise, the gym is well attended but as with any gym, sweat happens, dirt gets tracked in and transferred around. I just bring my own little spray bottle with anti-bac and a microfiber cloth or little towel to keep things fresh around me. And I wipe down my shoes cus streets are dirty. Shout out to the Henry Hoovers though . I like to greet the Henrys if I see them on the way in or around. Hardest workers It is a little bit horrifying when I see a nationwide company such as this and I see nothing is recycled, everything goes into the same clear bags collected by a fire door. I hope against hope that it's all sorted at a facility... Still yet to try out ANY classes and see what the space is like in daytime. I really want to try mornings. The studio looks decent size. Same with spin. I think it's probably the better gym in the area though all in all, and it feels nice to be able to go in, work it out and then rest and reset. I don't often review these days but I like to do so now and again as a writing exercise. If I'm not exercising my body it's time for my mind apparently ❤️‍ Thanks for coming to my Ted Talk

Positive experience: Gym equipment is good, has pretty much everything you need. However the gym is very unhygienic with no cleaning stations available downstairs. I also have never witnessed cleaning staff clean the equipment downstairs so the build up of multiple users sweat and germs is actually disgusting to think about! Bring back the cleaning stations! It’s important in these hotter months and also with the flu/Covid going around

Negative experience: I’m really not a fan on this gym- dark and dingey. Overwhelming with loud music and not particularly friendly. As a woman training in this gym I don’t feel very comfortable.

Positive experience: Great gym, loads of equipment and friendly instructors. Twice now I've shown up to classes and no instructor. Not ideal.

Fantastic experience: Done a 2 hour work out had everything I needed

Positive experience: Am I the only one or the wifi doesn't really work most of the time?

Positive experience: Great gym but the music is ridiculously loud, I have to deafen myself to be able to hear my own music over the terrible electronic music you subject us to

Fantastic experience: Got years of gains and they continue to gain

Negative experience: Signed up in Shrewsbury, didn’t know I had to pay more for extra clubs - came to my local one in Bristol who told me I needed to transfer my membership, which was fine but Hazel at Filton JD gym said I couldn’t do it there and I would have to pay extra to come in now despite offering proof of living local. It would’ve cost them nothing to let me in and I requested the transfer. She said I could cancel my membership and sign up again to which I pointed out I would be paying twice, she agreed and offered nothing in terms of solutions. Also tried calling twice earlier in the day and got no answer

Fantastic experience: Got it all

Fantastic experience: Great gym to go. It is 24/7 so I advise to go early as it gets very busy in the afternoon. Only complaint I have is the cleaner goes upstairs locks the toilets and then goes downstairs and cleans the changing rooms. No one wants to go to the toilet when a cleaner is in there so surly it will be better to clean the changing room first then go upstairs and lock the toilets so we have access to toilets at all times

Fantastic experience: This is a decent, no nonsense budget gym. There’s plenty of parking outside, the gated system with its app based entry works well. Like anywhere else, it can get really busy, but visit off peak and I usually find it’s a great environment to work out. How could you improve? The machines do occasionally get broken and a lot of the seats are now wobbly which gets on my nerves. On the whole though, this is a great value gym.

Negative experience: Requested cancellation over 1 month ago but no reply. Same for my partner so we are both being ignored. Patiently waited 21 working days as stated in their email but nothing yet.. i should have listened up other reviews about cancellation. Don't be a fool like me.

Fantastic experience: Loads of equipment available, decent music on and the lighting is great. Would recommend to anyone in gym community

Negative experience: Bad manager

Fantastic experience: Clean. Well equipped. Reasonably priced. Parking.

Fantastic experience: Despite being busy (around the time I go) I never miss out on anything. Love the daily fitness classes. Music could be turned down a lil for people who would like their own music. Other than that one heck of a gym!

Fantastic experience: Clean, good vibe, friendly team

Fantastic experience: Great gym, helpful staff, loads of equipment!

Fantastic experience: Great gym, lots of equipment but it can be extremely noisy so make sure you take noise counciling headphones to ensure the music they play does not drive you mad. It's usually trap.

Positive experience: 24/7 gym, wich makes it very convenient. The problem is that most likely will be overcrowded, which is a pain.

Positive experience: Not the best gyms, for the price it isn’t bad. Staff are super friendly and helpful.

Negative experience: They don't care about the elder people. The disability toilet upstairs is always closed and when you ask them for the key, they refuse to give it to you, even having incontinence problems. The music is always so loud so we have to yell each other when having a conversation and for some people, loud music can be so stressful. Again you tell them and they do nothing. Poor wifi signal. Machinery broken that remains broken for weeks. I've been a loyal customer of this gym for years, since it was Fitness4less but, after my las conversation with the general manager, I decided to leave because I realized that she doesn't care about customers. Avoid this gym at all cost!!! PD. Reading your response, I have to tell you that it was not necessary and quite stupid since you do not offer any solution to some recurring problems that I exposed here. Instead it turns out that you are very arrogant and assume that the problem is mine and not yours. You should be ashamed of the way you treat your clients and yes, I have gone to another gym that is a little more expensive but at least they take care of their clients as they deserve.

Fantastic experience: Great gym. Great selection of weights and machines. Highly recommended

Negative experience: I'm writing this review for my partner. Even though the machines are great.The main complaint is the music being played is rap all about killing and stabbing which I don't think it appropriate for members Also you need to acknowledge that the staff are rude and not approachable and not keep saying they are. As a company you need to listen and take note of the complaints made and not brush them under the carpet.. As you will start losing members.

Negative experience: JD should just stick to clothing

Positive experience: Great place. If you want to avoid the biggest crowds, come on Friday/Weekend. Monday is the worst.

Negative experience: Not good location, not good internet connection and wifi is very bad. No smiling staff.

Fantastic experience: Well equipped and convenient gym.

Positive experience: Decent first time at JD Gym...did Body Pump then Body Combat...enjoyed both...big space for class and plenty of good kit too

Fantastic experience: Great gym with lots of different exercise equipment and open 24/7 so perfect for full time workers who often find it a struggle to get to the gym. Cheap membership as compared to other gyms in Bristol definitely recommended to join

Negative experience: Half the machines are broken or have their pins missing and staff are rude. Also you get a lot of idiots taking selfies instead of working out and if you ask to use the machine while they are on their phone. They get angry and territory. Changing gym. This is truly rubbish.

Positive experience: Good gym but toilets are rank

Fantastic experience: Very good friendly atmosphere

Fantastic experience: A good gym with good equipments. Usually busy in the evening but you can find the equipment on one of two floors.

Fantastic experience: Great value gym for the price. Even at peak times it never seems super rammed!

Negative experience: The music is too loud, I think they should reduce the volume. I also live close by and I heard very loud music since 5 am in the morning!! This is not acceptable and I will raise a formal complaint soon.

Fantastic experience: Hey, I’ve tried calling like 30 times to discuss a problem I have with my QR code being disabled, I haven’t received any emails as to why that was and I haven’t done anything for that to be. I haven’t got a response from my emails or phone. (update)- the lady who was the manager on the phone sorted it out very quickly and well and was very polite aswell. thank you!

Fantastic experience: Excellent Gym infrastructure and instruments as well service

Fantastic experience: After 3 visits to the gym I can happily say this place is great value for moneys. It's clean, tidy (when people put weights away) and has plenty of equipment. My only real criticism is that the music played around the gym is so loud that i can hear it over the music in my headphones. Maybe this could be turned down a little to be less intrusive. Otherwise, very happy

Negative experience: I have been a member of JD gym over 3 years, and as a loyal member I would like to draw your attention to their staff issues. As I was finishing off my session, I was coming off the leg press machine which I was using at the time. A member of staff who claimed to be a manager and always on steroid has no communication skills, was so rude towards me shouting across the room saying.. Oi did you just use the machine? I replied back saying yes I have. He then shouted aggressively saying if you don't put the weights back you know where the front door is! He also had an attitude as if he owned the gym. Without knowing facts he accused me of something which I didn't do. I didn't react to his foolishness I then put the weights back. Tried explaining to him that the machine that I was using already had weights on but he was having none of it. As a loyal member it's a common sense thing to put back your weights I've never had an issue as I always put back my weights! I then asked to speak to a manager to resolve this matter he then said he was the manager. After several weeks I felt uncomfortable being there so I decided to cancel my membership and started searching for a new gym. I have decided to write this review only because I have found many others left the gym because of this poor attitude staffs. This degradation of service is unfortunate because I greatly enjoyed exercising at JD.

Positive experience: It's alright.

Positive experience: I’ve had a good experience using this gym, it’s aesthetically pleasing and there’s a lot of space. It has everything you could need and a good range of equipment. It could do with better A/C and more machines that are popular. The studio space is so good for free weight workouts. Just posting to make people aware that if you cancel, the 30 day notice period runs from payment date to payment date, so you can’t give notice halfway through the month like I did and end up paying for an additional 2 weeks. Apparently you can just cancel your direct debit and they cancel your membership? Pretty misleading as their website doesn’t inform you of this and their customer service team didn’t tell me this until payment was already taken at the end of the month…

Fantastic experience: Solid gym got them gains 10/10 would recommend this establishment

Fantastic experience: Great low cost gym - can get busy at times but plenty of equipment (and from what I've seen they update and add new equipment fairly regularly)

Fantastic experience: Nice gym I like it

Fantastic experience: Good place to have your goal

Fantastic experience: Equipment is full of here and you can do as much as you can …… Nice and tidy place best for gym ..

Positive experience: Not even gonna lie, too expensive for a small gym basic equipment and needs Wi-Fi to generate a QR code when there’s no signal when your in the gym guest Wi-Fi barely works so yeah, not very good

Positive experience: Best gym in the area and a good price. Only negatives are the showers often stink, equipment takes a long time to fix if it breaks and the music is WAY too loud. They say this is to create an atmosphere but it’s the same at 6am when no one is there. Please turn it down!

Positive experience: Clean and modern gym at a great price but there are a few things stopping this gym from being 4/5 stars. The main issue is the lack of some standard workout equipment, one leg extension, one leg curl and two leg press (one free weight and one pin style) just doesn’t cut it for a gym this big and busy. Air conditioning is near non existent. You’ll find that on warmer days they tend to open the back door in the free weights area but this has no effect throughout the rest of the gym. Update after response: Air conditioning is still awful and the back door is still opened to allow more air in, upstairs unfortunately does not benefit and is very hot on sunny days. Wifi is barely useable especially if busy and as entrance and exit requires you to generate a QR code this can be a bit of a struggle. I rely on the wifi to generate my code as O2 hardly gets signal here and I’ve noticed a lot of other people struggling to get in and out also. The code generated can only be used once a day so if you do find yourself going more than once in the same day you’ll need to press the bell and wait for someone to let you in which seems rather silly. Although this has gotten better, I’m assuming because of the various other reviews complaining, the music can be awfully loud and intrusive at times, it’s like entering a club. If you were planning on listening to your own music you’ll need over ear headphones. Nothing on the gym but being so close to student accommodation this gym gets extremely busy. At peak times you’ll struggle to get on anything, don’t be surprised if you 3rd or 4th in a queue for something. I’d recommend coming early in the morning or late evening. All in all it’s not a bad gym but it’s hard not to compare it to my previous PureGym and unfortunately it doesn’t quite live up to those standards.

Negative experience: Music too loud

Fantastic experience: Great equipment and friendly staff. Always very clean and a very reasonable price too.

Negative experience: i was witness this evening when someone were so rude and he pretend him self as he is the manager but i wasn´t sure abaut it!!!!!! i think it was inappropriat

Negative experience: The manager was so rude On 22/04/2023 at 6:30 I brought my friend to show him around as he planned to move from another gym to JD gyms But the manager was threatening us very rudely

Positive experience: Nice gym. Would be even better if they didn't insist on having GB news on the tv s. Can be pretty off putting when you have some angry racist gammon looking at you when you're working out.

Positive experience: Todas tem o mesmo intuito de me fazer sofre! Recomendo

Fantastic experience: For the price and it being open 24 hours, this is a great gym! Can get busy as expected with any city gym, but it is good value for money.

Fantastic experience: Great gym good staff , good equipment, good prices

Fantastic experience: ⚽⚽⚽

Negative experience: Looks nice and modern but music is way too loud even with headphones in, also machines are a bit old and pieces like the calf press need to be oiled so they work better as some grind.

Fantastic experience: Fire gym, not too busy at night on weekends and so many equipments you can use

Negative experience: Cancelling your membership is an absolute nightmare. Stick to Puregym

Positive experience: In terms of equipment and facilities - this gym is the best in Bristol. So many benches and racks and just everything for everyone. In terms of the experience, not so much. It’s too dark for my liking and the music is loud, feels like you’re in a club. Cool for an evening session but not if you like to get in there early or during the day. Also it’s super busy and popular which isn’t too much of a problem usually as there is so much equipment. I quit due to moving house, if you want to quit easily just cancel your direct debit and they will cancel your membership straight away.

Negative experience: Updated review (from 1 star to 3): After 3 weeks of attempting to contact customer service, and 2 weeks of disputing mistaken charges on my credit card, my issue has finally been resolved. The gym itself is amazing, but the lack of customer service, inability to reach a human or receive timely responses, and terrible website contact/inquiry experience keeps me WARY of this place despite the great equipment, vibe, space, membership price, value, etc. On another note, contractually, you have to cancel AT LEAST 30 DAYS before you want to actually end your membership BUT DO IT WAYYYYY EARLIER because it's hell ACTUALLY getting ahold of of customer service to cancel. Original Review: DO NOT SIGN UP. Absolute HELL and SCAM - cannot get any help with wrong/inaccurate charges made to my account multiple times in a month. I’ve been through every “contact customer service” loop. Good luck to anyone who inputs a direct debit card number to this place and tries to cancel or get ahold of customer service. You can’t cancel via email (no response, redirects to the website), the website is faulty and won’t allow contact or cancellation (“recaptcha fails” repeatedly), no one answers the local phone number nor the corporate number. Your only chance is to dispute this through your bank. You have been warned.

Fantastic experience: This is a solid gym and I attended for a few months. Price is very reasonable as the gym is massive and well-equipped. Great setup for resistance training with a lot of weight stations, free weights and squat racks. I left because - as a few other reviewers pointed out - the gym was overcrowded, especially in the daytime (when a lot of other local gyms are quiet), and also a couple of the classes I attended moved to other venues. Good no nonsense gym and great value for money, shame it got so popular!

Fantastic experience: JD Gyms is an amazing place to train. The staff Nads, Brogan, Liam, Shabby, Hazel and Marie are all great. The facilities are always clean and there is plenty of racks.

Negative experience: Good equipment but the music is skull piercingly loud. It’s a gym, not a music venue. Honestly, it’s as loud as a club in there. I hate it.

Negative experience: The gym would be ok if it wasn't for the bad management. You just get spoken down to. No customer service. It was much better when it was Exercise 4 Less, it used to offer more variance on exercises. They made it commercial, doubled the price and destroyed the atmosphere. You can't hear yourself think either as the music is so loud.

Negative experience: The actual gym is very good but it is very very crowded way to many members.

Negative experience: Rude customer service, got three calls offering a free trial then when i called back took ages to answer. had poor customer service and ended the call after 10 seconds after i enquired about the offers.

Fantastic experience: Great gym

Negative experience: Music too loud

Positive experience: Clean cheep gym, great equipment, but the music is obnoxiously loud, it doesn’t create an “atmosphere” it’s just too much at all times of the day, most people are wear headphones so I’m not sure who it’s for. Literally makes my noise cancelling AirPods useless. I see a fair few people have mentioned the music yet nothing has been done. Why’s it so hard to just turn it down a tiny bit. Also you need to let your PTs ban people who leave weights out, or put more posters up reminding people.

Negative experience: Music is waaay too loud, most people wear headphones anyways, what is the point? I have noise cancelling headphones and it does not cover the gym music, that's how loud it is. Please think of those who struggle with loud music, it is 9pm right now and I feel like I am at the club.

Positive experience: does not allow multiple entries within 24hr window. Too many members at most time of the day, need more equipment.

Negative experience: Went to JD Gym as recommended by a couple of friends. On arrival there isn’t a reception so I pressed the buzzer. A miserable overweight thing told us it was 10 pound each for a casual No Cash. Her attitude was horrible she was not helpful obliging or welcoming at all Not a pleasant experience at all won’t be back LAgym ,MOF and The Grow room far friendlier and superior

Fantastic experience: Best gym by far very clean, friendly staff, great atmosphere even in peak hours you can always use the machines. Great music and nice and cool in the gym Very good Value for money I love it keep up the great work