Coach Gym - Harrogate

Negative experience: Fix the chest fly machine! It’s been broken for months now

Negative experience: Been a member since it first opened , great atmosphere good variety of machines / weights however it’s beyond frustrating how many machines are regularly broken and then the months and months it seems to take to fix them. Actively looking for alternative gyms now which is a shame because it started out great

Negative experience: I enjoy the gym however sick of the machines being broken and not repaired

Negative experience: It was a good option when I first started, but lately it’s being quite difficult to use some of the machines once either they are broken or there are big queues to use the ones that are not broken… They could do better than this. I am seriously taking in consideration to pay a bit more to ise NuffieldHealth down the road than keep my plan here

Negative experience: Not worth the money you put in. Half of the machines are broken and are nowhere near to be repaired. This has been the case since I joined, and I am stuck here as it's a 1-year contract. The cables are stiff and don't move smoothly....leading to imbalance and different tension every time. You are better off in any other gym...the pure gym is best at this price point.

Positive experience: Nice vibe, however machinery remains broken for long durations of time.

Fantastic experience: I think the last 2 people in the comments go to the gym to inspect it and look for something else to do rather than work out! People, do take into the account the VALUE FOR MONEY! Some want to pay 1p and expect a value of 100£ ! The gym is awesome especially for the price, honestly the equipment is really excellent and there’s plenty of it! Lots of machines available to use and so many eights. the vibe is great, people go there to workout not pose or judge others. The dimmed lighting makes it very personal and you feel like in your own space. It is such a superb atmosphere to workout. I have tried Nuffield and david Lloyd but choose this one any day.

Positive experience: I agree with the previous review. I joined on the Summer deal so actually start paying in September. But I am considering whether to continue my membership after the first payment because they seem to be lax in getting machines repaired once reported. This is frustrating, limiting and could cause injury. The chest fly has had an important adjustment knob missing for over two weeks. Cable machine broken. Screens broken on cable row machines, tensions incorrect on row machines (these have been like this from the day I joined). The leg press seat was grinding badly a few days ago. The air conditioning is poor. If by the time my payment is due these haven't been resolved then I will be cancelling my membership and going elsewhere. It's a shame as I like the vibe in this gym. Kristina Sto - you're entitled to your opinion, respect mine. I don't lift weights due to injury, so yeah these machines being broken affect my workout so quit with the sarcasm.

Positive experience: Friendly staff and great price per month, but I’d rather pay more if it meant their equipment got fixed quicker/was maintained better. On numerous occasions, myself and others have asked for them to repair the rowing machines - they’re either with disconnected screens, screens that time out after a short period of time or jammed/stiff chains. Two out of four are usually dysfunctional for months at a time. It might be worth changing to Concept2’s given you repair the C2 SkiErg much quicker whenever they’re damaged.

Fantastic experience: Great equipment and getting used to the lighting

Fantastic experience: Excellent equipment availability, helpful staff and reasonable price. Would definitely recommend.

Fantastic experience: Exceptional team @ Coach Harrogate - a very encouraging atmosphere to achieve your fitness goals and the freshly prepared shakes are all delicious. Tom was most helpful !

Fantastic experience: TD what a legend.. Always has a smile on his face even when it’s raining

Fantastic experience: A great variety of equipment with a boutique feel that you don’t find elsewhere. An evolution class will get your heart rate up and then you can grab a protein shake from the bar after, the staff are helpful & accommodating.

Fantastic experience: Delicious ice coffee from yummy Tom # Coach Hornbeam#

Fantastic experience: Great selection of equipment, friendly and knowledgeable staff

Negative experience: I went to the gym, and Holly instantly said I couldn’t enter the gym with no warning. I asked why and she got very angry and finished off the conversation by swearing at me, baring in mind I am under 18. This should not be accepted, as foul language is not something a business should allow. She should be fired!!!!

Fantastic experience: Great gym with plenty of machines and weights depending on your fitness regime. Facilities are clean and modern. Staff are always on hand and are helpful. Very competitively priced gym.

Fantastic experience: Holly dealt with my membership query quickly and was really lovely :)

Fantastic experience: I’ve been a member of Coach for a couple of years now. The staff are great. Always ready to help correct my suspect form and offering advice to help me meet my goals. The gym itself is very well equipped and offers loads of variety. Keep it up all at Coach. You guys rock!

Fantastic experience: Amazing service

Fantastic experience: Lots of machine to use and plenty of equipment to use, overall a great environment to workout!

Fantastic experience: Coach has been really accommodating since starting the gym here at the beginning of December! I really enjoy the atmosphere in there and it helps me focus on my routine! Staff are also really helpful and the gym is easily accessible

Positive experience: Nice gym good prices great all round

Negative experience: Reception staff very poor Very dark in changing rooms definitely to dark for someone trying to put on a suit Classes not run as per schedule All in all very disappointing Gym area good got all the equipment just poorly run

Fantastic experience: Working up here for a week, looking for a new gym to train. Coach gym to me by far the best gym in the area. Staff are very professional & polite. Totally recommend this gym to anyone. ✌️

Fantastic experience: A very nice and neat gym.

Negative experience: enquired once and now have incessant messages from numbers I keep having to block - despite putting in numerous unsubscribe requests

Fantastic experience: Great gym. Friendly Staff.

Fantastic experience: Great classes, good gym.

Positive experience: Great gym just too busy on a evening when the schools finish

Fantastic experience: Not a very big gym but has a lot of possibilities. Everyone will find something for himself. Great opportunity to use classes.

Negative experience: Like many others, I also agree that this gym is going downhill since I joined 18 months ago. They don’t turn the aircon on anymore so it’s really stuffy and hot - maybe install some ceiling fans ? And forget about taking a shower as the showers are cleaned at erratic times during which you’re unable to use this facility.

Positive experience: Plucked up the courage to join a gym! Always previously done classes in isolation and then easily lost focus. Hated the idea of joining a gym, a month in and I’m actually still going! Like the darker environment and that the place isn’t covered in mirrors! Don’t have an issue getting on equipment, or booking a place in a class. The instructors have been great, especially Monica during the Monday night body combat classes. Two minor points that stop it being a five star review, parking can be an issue, there is a lot of parking spaces but it can be difficult to find a free space at certain times of the day. There are loads of classes early on in the week, however there are considerably less classes towards the end of the week and at weekends, again this is probably down to demand, for me personally I would like more class options in the latter part of the week… very much a personal preference on my part!

Fantastic experience: Not judgemental at all. Welcoming and great surroundings. Affordable during the current state of the world.

Fantastic experience: Very welcoming gym. I’ve been coming here for over a year now and it’s a very nice place where I can see regular faces. Very nice lighting and equipment.

Fantastic experience: Best gym in Harrogate good value for what it offer

Fantastic experience: Amazing gym top quality

Fantastic experience: Amazing place!!

Fantastic experience: Very good equipment and friendly staff

Fantastic experience: Great value for money and excellent mix of classes and instructors.

Fantastic experience: Great vibe at this gym, loads of equipment and friendly staff! The bar selling protein shakes is awesome after a workout. The padel tennis upstairs is so addictive as well!

Fantastic experience: Top notch gym. Classes are the best things i’ve been too. honestly a great look from the fitness industry

Fantastic experience: Amazing gym great atmosphere

Fantastic experience: Great gym!

Fantastic experience: Great pizza, great service

Negative experience: Joined on a monthly basis not yearly and paid extra for the privilege. I cancelled my membership and direct debit and they’ve got their debt collection agency to chase for £68 that I supposedly owe them??

Negative experience: Alright gym but they will send you gym membership offers at an attractive discount even though you’re already tied into a fixed price contract. The gym is also so so so hot and the music is ridiculously loud even with noise cancelling headphones on. Not always the best environment to train in.

Negative experience: I have just finished a 1 year membership. At the beginning, I enjoyed it, however, it has become far too busy for the size of the gym, making it difficult to get a decent workout without having to wait for a piece of equipment. Probably the biggest criticism I have of the gym is the loudness of the interminable nightclub-type music. It is so loud I have to wear headphones over my earphones to try to drown it out. When I asked a member of staff if it could be turned down, they gave me the lame excuse of it being pre-set on day and night settings. I am on the autistic spectrum so mildly but the constant dum,dum,dum is horrendous. If you don't want to workout in a nightclub, don't join.

Negative experience: Full of kids that are allowed to laugh and joke in big groups. If you're an "grown up" you won't like it here

Positive experience: Great gym love the dark vibe that we have lots in london of. Staff are friendly. The only downfall is that there isn't much area for like freestyle so doing glute bridges etc on different levels as the machines aren't great for your back

Positive experience: Bit small and crowded when busy but great machines and lighting

Negative experience: Joined just before 2023 and it was great. New equipment, nice atmosphere and plenty of kit. Fast forward 3 months and there is barely any point in going. You walk in and this is no exaggeration, every piece of equipment is being used, far FAR too busy. They rammed cheap deals and 12 month contracts to everyone under the age of 40 in the area. With aggressive sales and marketing strategies as other reviews mention. They have got greedy and over signed, the gym is now full of all the crowds you tried to avoid at PureGym. They need to either, increase the size, increase the opening hours, increase the equipment or limited the amount of people at any one time Don't bother having a planned workout routine, you just have to pick up what you can and have a go. Pointless. Or go in the middle of the day if possible As soon as my contract ends I'll be leaving.

Negative experience: I’m a gympass member and despite advertising class access on their gympass page when I went in they said I can’t access their app or book classes in advance. I spoke to someone else a day before and said she would get back to me on the classes and never did, instead i started receiving texts and messages about joining up!!! Poor customer service, attitude and poor practices as I never provided any consent to receive any unsolicited communications from them. i did try the gym and unfortunately the cheaper prices comes with poor tidiness on the gym floor with no clips for the barbels and weights all over the place. Approach coach with caution and don’t give your details!!!

Fantastic experience: I have been going to Coach GYM for a little while now and couldn't praise it enough. Every member of staff I've spoken to has been so polite and helpful with answering my questions. I have to mention Jimi who gave a brilliant induction and had me leaving the gym feeling much more confident and knowledgeable about using new equipment! The atmosphere is always great and there are so many classes available that I can't wait to try out in the future. Would definitely recommend for anyone who's new to the gym lifestyle!!

Fantastic experience: Good gym, new kit, decent change and showers. Protein available.

Negative experience: Aggressive member of staff,boxing coach said he will smash my head in.

Negative experience: Gym was so busy due to constant ‘bring as many people as you want for free deals ‘ that I just turned around and walked out - every piece of machinery was in use , every bench was in use , and still people were streaming in for free , rang to speak to somebody but not getting much joy .

Fantastic experience: This is the first gym I've joined since university and I'm loving it. Yes it can get busy but it always has a good atmosphere. As a teacher is great value for money as I get classes included which I've only just started recently. Yoga with Ellie on a Saturday was brilliant. If you're new to the gym the induction and free PT session is also very beneficial.

Fantastic experience: Only gym I've ever felt comfortable in. Bee. Going for a full year and lost over a stone and a half. The lighting is great to make you feel like no one is judging and the staff are absolutely fantastic. So friendly and helpful. Really love the classes, especially evolution. Can't recommend highly enough.

Fantastic experience: My daughter has a membership at Coach Gym, i had an issue with a direct debit and her membership was stopped. Ripley assisted me today, she had such fantastic customer service. She took the time to explain my options and was really understanding. Ripley made the situation so easy to deal with. Thanks

Fantastic experience: Amazing gym at affordable price in Harrogate - would recommend :)

Negative experience: DO NOT SIGN UP they have tried to take money from both me and my brother after cancelling our memberships even though we did not sign up to a contract. they will also try to take additional money on top of your monthly payment if you miss any payments. on top of this you receive none stop texts about offers

Fantastic experience: one of the best gyms I've been to. the atmosphere is pleasant, the staff well prepared. the idea of ​​gym and paddle in the same place is brilliant. you can relax with a coffee or energizer before or after the gym, which not many gyms offer. I like coach gym, you should try it too.

Fantastic experience: Great gym. A comfortable atmosphere with it being dark and feels much safer with friendly staff always around. Could do with a wider range of machines but still happy with what’s there!

Negative experience: I made one small enquiry about prices etc and I was then flooded with a tsunami of spam texts, phone calls and emails with repeated "limited" offers. I blocked their number a few times but It would change and I had to ask several times before the calls actually stopped. I have just received another email prompting this review

Positive experience: Decent gym with good set of kit. Best to avoid busy times, especially just after college finishes but great otherwise. 1 year update. Still a good gym, think they’ve added more equipment but some of it’s getting a little tired now. But no air-con is a big disappointment.

Negative experience: Although it is a cheap price and have most equipment, they lack the basic things like cable machine equipment, ropes, and even dumbells. They are constantly advertising cheap memberships which have caused the gym to be very busy and not having a chance to go on any equipment. They have multiple sets of the more heavy dumbells but never have dumbells under 12kg available. I have stopped going to this gym a month ago now simply because over how pact it is with people and the lack of basic but vital equipment

Fantastic experience: Fab gym with plenty of equipment

Positive experience: Can always find a quiet time to go. Decent range of equipment though often need to hunt for clips or specific bits for the cable machine. Lighting is dim and could perhaps be more mirrors to help check for form.

Fantastic experience: High end gym at a low price!

Negative experience: I made an enquiry months ago I have been bombarded with calls, text and WhatsApp messages ever since. To date I have blocked 5 different numbers. DO NOT GIVE THESE PEOPLE YOUR PHONE NUMBER

Negative experience: Awful customer service

Negative experience: Trying to cancel my membership was impossible. They told me I had a rolling contract I could cancel at any time and when I cancelled my direct debit because I was going to university they had debt collectors come after me for £100.

Fantastic experience: First time at Coach Gym Harrogate and it was extremely pleasant, thanks to a staff member called Ripley,(hope I spelled it right), she was so nice, professional and kind that made it an awesome experience. Thank you!

Negative experience: Decent enough gym (needs more free weights and more variety of classes during peak times) packed during peak times and empty on the weekend, cheap pricing for the area, aggressive management. Recently had the pleasure of a phone call with the general manager Jimi, unfortunately my request was met with a aggression and confrontation, I understood the result of the call, however am left feeling disappointed with his approach to clients and ultimately Coach’s respect for their clients if this is who they choose to lead the gym. Every other trainer/member of staff I’ve come across have been lovely. Also you’re peppered with marketing WhatsApp’s, emails and text messages with no way to opt out (on email) from different mobile numbers. Shame as it has such potential.

Fantastic experience: I am loving Coach Gym. For £35 a month it ticks all the boxes. A great selection of classes with friendly and enthusiastic instructors. Monica Ranjan’s Body Combat WOW energy through the roof. I haven’t used the gym itself much but it has a great selection of equipment. I’ve just done a free barbell workshop with Zsuzsanna Toros, which was brilliant. It’s given me the confidence to go in the gym more and lift some weights after classes. Looking forward to the deadlift workshop next week.

Positive experience: Clean 9/10 Equipment 8/10 Personel 10/10 Very busy 5/10 Gym Rules 5/10 1)Lately the gym is very busy unable to do your workouts. 2)You have to put in THE GYM rules that the weights have to go back to the rack! The last thing that everyone wants is to carry someone elses weights!

Positive experience: Nice gym and equipment. There's a few young adults in there, that act like they own the place, but I suppose I was the same at that age.......

Positive experience: I wasn’t a member for very long, just a few months, before the cancelled classes become more frequent than classes that went ahead. In the end I’ve given up as the classes are just no longer regular enough to warrant paying the membership - it’s a waste of money paying each month but then then classes don’t go ahead. I brought this up with the staff and they said they would be looking to improve the situation in 2 weeks and about 4/5 went by and it was no better. But, the interior is nice and the equipment in the main gym area is good and I liked the atmosphere on the whole. The mats in the class rooms were very worn through and old so they need to be updated.

Negative experience: Gym is too dark, had to use my torch to find weight plates. Definitely a safety concern. They will never delete your contact details - sign up using a burner number and a card you can freeze so they don't harrass you or keep charging you.

Negative experience: terrible

Fantastic experience: It's a good gym a little dark when you first go in but you get used to it quickly and you can get away if you forget your head phones and could get on everything straight away without issue.

Fantastic experience: Excellent Gym! Zsusie was so welcoming and helpful on my induction. We're now 12 weeks into a personal training program. Couldn't recommend the gym and Zsusie enough!!

Fantastic experience: Great Gym with Supportive and knowledgeable Personal trainers !

Fantastic experience: Great Space, Good vibes. Staff/PT are excellent!! The exercise machines are next level. Absolute positive game changer for my fitness goals. Would 100% recommend this gym to anyone. ☺️

Fantastic experience: Absolutely amazing gym gym

Positive experience: The facilities are good and it is a cheap monthly cost. But this gym is filled with young adolescents (and some adults) who never put their weights back, talk in large groups around a single piece of equipment without using it, and attempt to lift way heavier weights than they should (you'll never see a member of staff mentor with some advice on posture or technique). I only spend half my time in Harrogate, so it serves a purpose. If you can train outside of peak hours, this is a great gym, but if you typically train at peak times, the after school club vibe may annoy you!

Fantastic experience: The equipment it’s great and the price it’s fantastic

Fantastic experience: Great gym and friendly staff. Could do with some more Olympic bar plates and collars/ clips for when it gets busy, but other than that, can't complain!

Positive experience: Great staff and a great environment for a work out.

Fantastic experience: This gym's USP is that it is a boutique gym without the boutique prices, and I think it lives up to this. The facilities are simultaneously plush and ergonomic - I appreciate that it is always cleaned to a high standard, with nice touches like GHD straighteners in the women's changing rooms, wifi and a coffee / smoothie bar with sofas and a spacious seating area. My favourite aspects of being a member at this gym are the classes and friendly member base. Most instructors do not simply stay at the front of classes, but will walk around, correcting your form and ensuring you are getting the best out of the session (Emma and Louise are my personal favourites). Other members have been helpful, friendly and encouraging, so I do not feel intimidated to try new things and 'go for it' as I would in other gyms, that can have somewhat toxic cultures. If I could make one suggestion - please make it a little brighter! I am not visually impaired in any way, but have to strain a little to see properly. I am aware of some visually impaired members who really struggle as a result of the dim lighting.

Fantastic experience: Everything thing you need at this gym,very clean and the staff were so lovely, thankyou

Fantastic experience: Love it here, really friendly,. Great kit, good classes and a great price too! Get signed up!!

Fantastic experience: Good gym. Just needs heavier dumbbells. At least up to 50kg

Fantastic experience: Great gym, personable trainers and excellent equipment

Negative experience: Awful. I expressed an interest in this place and ever after they bombarded me with sales messages - on WhatsApp, which I find quite intrusive. (I use WhatsApp for groups I actually want to hear from, family and work, and it was annoying to hear it ping and find another one of their pushy ads!) I blocked them, and I still got their messages! Had to report them in the end. So unprofessional and scammy!

Negative experience: DO NOT JOIN - WILL TELL YOU ALL MANNER OF LIES TO LOCK YOU INTO A YEARS CONTRACT AND THEN DISAPPEAR OFF THE FACE OF THE EARTH. I WANT MY MONEY BACK!!!!! ABSOLUTE SCAM. AND THEY STILL HAVE THE CHEEK TO BOMBARD ME WITH SALES MESSAGES!!!!!

Negative experience: Would give 0 stars if I could. It’s a nice gym - until you decide to leave (which for me was only due to temporary work commitments). I froze my membership, while I decided whether or not to cancel it, and stopped the direct debit (as it instructed me to do so on the app). Then, when I tried to cancel, it would not let me, but added further admin charges. When I enquired about this, I was told that I was tied into a year’s contract which I was not allowed to cancel. I was certainly NOT told this when I joined; in fact, I was explicitly told that I could cancel at any time or I would never have signed up. I had originally decided to join a gym to try to help with my anxiety and depression; the inability to cancel, when I was told I could, at a time when I can now no longer afford the membership (I have since lost my job), is making this much worse. The finance group Harlands told me they couldn’t cancel my membership without permission from Coach Gyms, and Coach Gyms have ignored all my emails. Very bizarre as they had plenty to say to me when I had initially shown interest in a membership (big mistake). On an unrelated note, I left gym clothes in my locker overnight (I was going out straight after my class and as I can’t drive and live far away from the gym, I didn’t have time to drop them off at home). The next day I came back to find my padlock snapped and my locker raided. My expensive gym wear was gone. When I enquired at reception they informed me anything left overnight would be stolen and dumped in lost property. Not sure why no one thought to tell me this before. Anyway, my water bottle was returned but evidently someone had taken a fancy to my gym clothes as they were nowhere to be found in the lost property - nor was my underwear! Absolutely mortifying. I liked this gym at first and would have gone back but now I never want to set foot in the place again. I just want my membership cancelling and my peace of mind back. Not to mention, classes are always full within an hour of being available so you must book exactly one week in advance for everything. If you work a floating rota like me, this is impossible. TLDR, DO NOT JOIN UNLESS YOU CAN AFFORD TO PAY UNTIL YOU’RE 6 FEET UNDER.

Positive experience: nice equipments but it's soooooo dark.