Bannatyne Health Club

Fantastic experience: As a Newby in gym experience, I love Bannatyne. Has lots of classes, the lasted equipment and very helpful staff.

Fantastic experience: ❤️ staff brilliant brilliant facilities very welcoming visiting tommorow to lift weights ! With my boy gaz who ain’t a member but reckon I’ll get him signed up

Negative experience: Do not join the gym they do not let you cancel the membership it’s just a money making scam Joined for 3 months they carried on taking the membership fees now I have cancelled and cancelled the direct debit they are trying to still charge and still have the audacity to say I have to write a letter and bring it to the gym to cancel. What sort of stone age company will not let you cancel by filling in an online form. Absolute joke. For the price the gym is the facility’s are dated and the spa isn’t really a spa facility’s if very dirty and mouldy,

Fantastic experience: Great for accessibility. Friendly staff. Good facilities.

Positive experience: The only problem is that the women's showers are too hot! Is there anything that can be done about this, please? Very uncomfortable, but also not good for hair and skin.

Positive experience: Parking is absolutely terrible. I drove round and round trying to find a space.

Negative experience: -Pool is always on the colder side -Bathrooms could be cleaner - Some mould and lack of general cleanliness in the water spaces The manager (Julie) I believe is her name. She was quite rude and has no concept of decent customer service. I called up to discuss cancelling my membership and was met with a rude attitude from Julie who cut me off while speaking and showed no manners at all in her approach. Quite frankly the worst customer service I have received in a very long time. I haven't always felt very welcomed either on the first 2 occasions of going to there. Overall not a very good experience

Fantastic experience: Friendly staff always willing to help. Clean facilities and great classes to attend.

Negative experience: Its mid may 2024 and the AC's are not working. Boiling in here since many days

Negative experience: Bannatyne Colchester total parasites. The club is over crowded and booking classes is near impossible. Having cancelled due due to personal reasons, I've since been hounded by this mickey mouse firm for nebulous payments. Avoid this gym and instead, join a local independent where you get to deal with real people and not circus clowns.

Positive experience: Nice place and atmosphere. New people should have 1:1 help offered on how to use machines or making a plan. Nice facilities overall.

Fantastic experience: We've been going here for 2 years now and I can't rate it highly enough. The stand out thing for me is the cleanliness- especially the changing rooms. They're always immaculately clean and most times I go, I bump into the cleaning staff which just shows how well maintained it is. The equipment is really well maintained too, and staff are very friendly. Really worth the monthly fee, I would absolutely recommend :)

Fantastic experience: Best gym in Colchester. Decent price good opening times and great facilities and equipment. I swim regularly and this really is the best swimming pool in Colchester

Positive experience: Great gym and swimming pool,always kept very clean! Only complaints would be very busy classes,almost impossible to get on and a lack in certain equipment! Particularly weighted equipment such as a hip thrust machine.

Positive experience: Staff and members friendly. Overall decent gym. However, there needs to be more equipment, and it needs to be in a cleaner better looked after state. The car park is a little on the small side and the opening hours are not long enough. I want to be able to go later in the evenings. Whole place could do with refurbishment. To finish on a high, the Personal Trainers are lovely and great value.

Positive experience: Spent a pleasant day here .special offer on at the moment

Fantastic experience: Nice experience early on, not very crowded and facilities are amazing specially pool.

Negative experience: Most annoying manager on the face of the planet. Google hours are out of whack for the run up to new years also, turned up here to go to the gym and it’s closed at 8pm. Showers stink so much.

Fantastic experience: Have only been a member here for some 8 weeks, but everyone has been so welcoming and helpful. Classes are very well run and attended, can sometimes be hard getting booked in. Instructors make you feel welcome to new classes and there's no pressure. Showers and changing rooms kept very clean. Really enjoyed these first few weeks, look forward to returning after Christmas.

Negative experience: Very impersonal. Took them 3 weeks to get back to me when I requested a viewing of the facilities.

Fantastic experience: Excellent tuition from Andy on how to use the gym equipment today. He was both patient and professional, and he certainly knew his stuff! Thank you.

Negative experience: It's okay... can become a bit dirty at times. Staff seem demotivated, Members are friendly though. When I joined five months ago, I reported damage in the men's locker room to the manager, still hasn't been fixed. Instead they've focused their efforts on installing a really dumb door system which can see you standing around waiting to get in and out when there's a queue. The hot tub is also not hot, clues in the name guys.

Fantastic experience: Great place to workout, staff are friendly, lots of classes to choose from.

Negative experience: Had a bad experience a few months ago in this club. Was verbally abused by a female member who was very rude for no reason. The club took her statement and conveniently lost mine. Subsequently I was given a warning letter. All I wanted was an apology and to investigate correctly but head office failed to do this and ignored my emails. You can’t talk to them by phone either. Classic breach of equal act. BEWARE of these charlatans

Fantastic experience: Lovely gym, love the swimming pool, hot tub and sauna!

Positive experience: Great groupon package deals here

Fantastic experience: Nice gym,good equipment and classes, Reasonably priced with the pool as well.

Negative experience: Highly not recommend.

Positive experience: Had a spa day treat here, and it's a great place but very expensive. As pensioners, we would only want to use the pool and sauna. Would be fantastic if they could do discounts for us oldies

Fantastic experience: Awesome pool

Negative experience: Lovely gym when we joined in 2020... way too hot and clammy since the air con was turned off months ago and replaced with fans that blow warm air into your face, if you're lucky

Negative experience: Don’t waste your money joining this gym. Rude staff, not all but some. Cold very smelly showers. Cold pool most of the time. Always something not working or broken. Not sure why I've given a star really. Chris’s Pilates class was brilliant.

Fantastic experience: Good facilities well maintained with friendly helpful knowledgeable staff

Fantastic experience: Great friendly gym, has everything you need to have a fulfilling work out, clean changing rooms and pool area, love the wrist band keyless lockers.

Positive experience: Jacuzzi is hot and pool is warm Showers a little hit and miss

Fantastic experience: Clean, well equipped and despite some of the reviews on here the showers and pool facilities are well cared for and perfectly usable.

Fantastic experience: Good value for money and alway clean

Negative experience: Un contactable. Phone just rings out. Head office number is the same. Poor service from such a large brand. Disappointed.

Positive experience: nice place although worried if in some areas its fallen into disrepair. jacuzzi bubbles where intermittently working and one of the saunas had yellow cones where wooden slats needed to be replaced

Positive experience: very nice

Positive experience: Everything was good except the food, chicken burger today 9-2-23 Chicken wing with bone taken out covered in seasoning meant two little bits of chicken and lots of fatty skin for £13 should have been chicken breast very poor will put me off going again

Fantastic experience: Loved this place

Negative experience: Terrible staff! Especially Lucy! Absolutely vile lady who couldn’t be more horrid if she tried! Couldn’t make a class as car wouldn’t start and got told i should had called 2 hours before! But didn’t know my car wasn’t working!! Not her problem! So rude! Don’t go save yourself the money! Because rude staff

Fantastic experience: Very welcoming staff and a great atmosphere for all

Negative experience: The club smells of urine, talcum powder everywhere and nobody seem to be cleaning it. The pool, steam room and most of all sauna are cold. I raised it with the staff, they say it is cold because they are saving on heating, the smell, and filth is a result of staff shortage. I tried to cancel but got some weird email back saying "we are sorry to see you go... but you cannot cancel your contract", so I still have to pay despite not going there. Edit: Came to visit, they turned the heating up a notch, still it's not as warm as it used to be. The smell of urine was replaced by constant alarm sound at the entrance. I can hear it through the noise cancelling earbuds over the music. Are they trying to actively discourage people from visiting?

Fantastic experience: It's really good for all your exercise needs ☺️

Fantastic experience: Lovely gym and swimming pool

Fantastic experience: Great facilities worth every penny

Fantastic experience: I always have an enjoyable experience at Bannatyne. Great staff too.

Positive experience: Great gym, good range of classes, staff friendly and approachable, gym goers seem respectable. I enjoy the classes and have taken advantage of the smart path which is a programme designed to get you to your fitness goals, its great its free with membership. Haven't been in pool area yet but I hear good things so looking forward to it on a not too hot day!

Fantastic experience: Lovely gym, staff very helpful and friendly,. Even people who use the gym are friendly and will always help, it's very clean, nice size swimming pool, with steam room n sauna n bubble pool. I love it,. It's busy but not packed.

Fantastic experience: I booked a block session with a PT (Megan) she is really good, I booked another 10 sessions in. I had gym anxiety (not sure why) but Megan made it an easy transaction for me. My body has changed shape and I'm feeling far better within myself Thank you Megan T

Negative experience: WARNING PREDATORY They'll sign anyone up off the street for a 12 month contract, regardless if they can actually aford it or not. I asked and they don't do any kind of credit check, which amuses me greatly considering its a contract. If you were to get a new phone, that would be a credit check, or a car or anything else. AVOID companies like these that prey on peoples insecurities to get them to sign up, without thinking if they can actually afford it finanically.

Fantastic experience: Lovely gym, pool/spa area. Friendly staff

Positive experience: Lovely staff. Always very helpful. Great classes. Toilets and showers could do with refit. Fair amount of mould on the ceiling above the showers.

Negative experience: The jacuzzi and showers are absolutely freezing they are not enjoyable to use anymore. Seems pointless having these facilities when they are to cold to use.

Fantastic experience: I wish they would switch off that horrible background music in changing rooms

Negative experience: Pool was usually cold, the changing room and showers were always dirty and smelly.

Positive experience: Average experience - went for a spa day on Wednesday and was shocked when we had to pay £10 for a ‘spa bag’ which consists of a towel, robe and flip flops. Duncan must be feeling a financial strain as I have never known a spa charge for a towel before! The smaller pool was cold, always remember that being nice and warm, one of the aromatherapy sauna’s wasn’t working and given there’s not much there it was a bit annoying. On a positive - our treatments were amazing! All of us said how good our therapists were, I had Talia and she was brilliant. Afternoon tea was alright, apparently if your package is High Tea you don’t get cake, so we now know never to book that one again! Probably wouldn’t go back anytime soon, which is a shame as it so local.

Fantastic experience: Lovely staff and nice clean facilities

Fantastic experience: Great price for what u get. Blue light card gets u a little bit off not much but helps. I wish the car park light was on compared to all the other units it is so dark and I don't feel safe in winter. Please may this be looked at as there is a light outside.

Fantastic experience: Relaxing beautiful nice place and staff.

Fantastic experience: All the staff were very friendly, and easy to chat too. I visit in the morning and generally not too busy . Everything is wiped and double wiped. I love it ,just need to find time to use the pool, lol.

Fantastic experience: Nice place!!! Wonderful pool!!!

Negative experience: Not happy. It's very dirty in the spa and pool areas. Cold water in the shower. At half 7 they are closing the spa's even they should close at 8 pm.(Saturdays) Asked to cancel the membership and they ignored for 3 months my email.

Negative experience: Very dirty! Hair and dust everywhere. Dissapointing.

Positive experience: I'm old and out of shape. I don't fit in.

Positive experience: Free weights area is small but has everything. Plenty of cardio. Pool/Sauna area is clean BUT the pool is normally freezing and the ambient temperature is cold as are the changing rooms and the showers are never really hot. Everybody complains but nothing is ever done.

Negative experience: Pump is better as well as david lloyd they didnt care i had social anxiety and they didnt care about any medical conditions please and also the gym is tiny the facilities are overhyped

Fantastic experience: Great gym for the price, includes sauna, steam and pool

Positive experience: Brilliant gym.. Brilliant facilities

Positive experience: I like going to Bannatyne health Clun always clean there gives me time to relax in the jacuzzi or go in the gym!

Fantastic experience: I have looked at alot of gym,s in Colchester in my opinion this is the best affordable gym in colchester. This gym has everything you need pool, stream room, jacuzzi, sauna.I have noticed a cleaner every time I go and all looks clean all the time. The pool is not cold and gym is never really busy, my last gym was fall of teenagers which made me feel uncomfortable as I am a women in my late 40's and don't have the best looking body. Bannatyne gym has made me feel comfortable. I now look forwards going to the gym.

Fantastic experience: Its my first time at the Colchester Bannatyne Health Club, great facilities and everyone was really friendly and helpful - looking forward to the next time!

Negative experience: Bit like a banana bent and squishy

Fantastic experience: Friendly staff, nice gym and pool

Fantastic experience: Staff n venue great... Now joined...

Fantastic experience: This is a super facility. The Zumba classes with Laura are friendly, fun and really get you moving.. The gym has loads of space with an excellent range of equipment. The reception team are effecient and very helpful. Yes a super facility.

Fantastic experience: Great place to train clean and professional

Positive experience: Above average sauna steam jacuzzi pool etc

Negative experience: Bad

Negative experience: Scammers you have been warned!

Positive experience: Friendly staff. Good vibe. Lovely pool.

Negative experience: The worst place

Fantastic experience: I think a lot of gyms get a rep for having loads of pretentious people and that can make a lot of people including me feel uncomfortable. Bannatyne isn’t like that at all. There’s all ages, shapes, sizes. Really good pool and classes. Friendly staff. Myself and my mum for the first time in a long time have really been enjoy exercise again.

Fantastic experience: Really enjoy being a member there.

Positive experience: Always made welcome hete

Fantastic experience: For all ur health and fitness needs

Fantastic experience: A spacious tidy club. Clean locker area too!

Negative experience: Im a bit disappointed. I only go to swim and the water is just too cool especially middle of winter and going from cold changing rooms into a tepid pool then into cold changing rooms just too much. I shouldnt be shivering. Also i thought this was a gym not a leisure pool...so many kids jumping into the water. Nobody to tell them off. Ive never been into the jacuzzi as people sit in there for ages !! Its the cold water im most upset about.

Positive experience: The swimming pool water is cold most of the days and the light switch is off around the pool to reduce the electricity bill. In the past 12 months, the boiler has broken down around 4, 5 times and we didn't even have hot water for bath most of the times. The only good thing is the membership which is cheap and included many classes.

Negative experience: Parking management system was turned on with little notice to customers. My wife was charged £20 to phone up and get the parking charge cancelled. Absolutely disgusting for a premium health club to use partners who charge in this way. Will be changing gyms .

Fantastic experience: State of the art cardio equipment, decent enough free weights area with machines and a fantastic swimming pool.

Fantastic experience: Great fun. Exercise is good for ya. Get involved.

Positive experience: Very friendly, clean, great jacuzzi and healthy snacks. The management need to carefully assess the needs of their older and less mobile customers: they need more hand rails along the wall to the swimming pool, the floor is very slippery in the communal shower rooms (they need hand rails in there too, and bumpy rubber floors), and access into the jacuzzi is perilous.

Fantastic experience: Great gym, very modern. The pool is good and the changing room are always clean and tidy. All the gym equipment is new and the weights are all in good condition.

Positive experience: pleasant, very fiddly and a long guest pass process, would also benefit from a coffee or juice bar

Negative experience: Never Again

Positive experience: Its ok

Fantastic experience: Best Place Best people !!