Nuffield Health Chichester Fitness & Wellbeing Gym

Positive experience: Pros: - Staff are lovely. - Cafe offers good coffee and food - decent amount of classes. - Pool is clean. - Changing rooms are spacious and clean. Cons: - The gym itself is very small, especially the weights area. - Equipment is outdated, I do not believe there has been any new equipment in the gym for the last 6+ years. If there has, it has been minimal. - The price is£68 a month unless you have a blue light doscount. Overall I would not recommend this gym to people. I feel there are much better options out there, with better, more up to date equipment for cheaper. I feel they push a premium price but are far away from a premium service. Overall, I believe a complete refurbish is needed.

Fantastic experience: Great pool, club and friendly staff. Great to get a complimentary programme as part of the membership.

Fantastic experience: Enjoy using this gym, as it has a nice friendly atmosphere! Plenty of room in the changing rooms, and great to have the sauna/steam room after a workout!

Fantastic experience: 5 stars! Have been a member twice now. Love it

Negative experience: I only recently joined this gym and I have never felt so unwelcome anywhere the staff are just rude other older members treated me like I shouldn't be there yet I pay my membership just like them. I did a class and was told not to talk at all because people didn't like it, being pulled aside in front of everyone being told this is absolutely disgusting and I would not recommend anyone under the age of 70 going here as you are treated second class!!!!! Very sad as I suffer with anxiety and and I have a back injury due to caring for the older people because I care so it's disgusting I was treated like this.

Negative experience: DO NOT JOIN Here is what I've found to be issues with the gym: Archaic long term contracts and rolling contracts which sting you before you try to leave! Closed more hours than cheaper competitors, especially weekends! More expensive than competitors too. Probably why they don't drop prices because they can't handle more clients with such a low variety of machines and equipment. Facilties seem dated, rarely see any new equipment and out of order machines take ages to fix. Coming from a registered charity which probably doesn't pay any tax and should  have more money for investment considering the prices they charge. Bang average at best; Just stay clear.

Negative experience: Having been a member for 3 years, I’m calling time on this gym. This is a registered charity that charges £60/month and is unwilling to: - properly replace/repair the toilets, water fountain, shorts dryer in the changing rooms. - fix a leaking roof in multiple locations across the gym floor upstairs. - is lacking in the various handles required for the cable machines. - has an entry system that is almost permanently broken. - has weight plates that are falling apart. - virtually all the weights equipment is about two decades old. And most importantly, they are unwilling to deal with issues in the appropriate way when it comes to members intimidating and pressuring others off machines/equipment.

Negative experience: Having been a member for 3 years and training most days of the week at this gym, it’s extremely disappointing that I need to write this review. Today 15/09/2023 not for the first time, I was approached in an intimidating way by a much larger male for several minutes whilst using a machine. Despite him being able to use the same cable equipment elsewhere on the gym floor, he felt the need to circle me, then take my own personal handle, before swearing at me. I decided to make a complaint and the staff members were more concerned about me being quiet so they didn’t draw any attention to the situation. This is not the first time such an incident has occurred, and I am not the only person who suffers from this intimidation from steroid-fueled bullies who try to intimidate women at the gym. Unfortunately though, the staff here are not prepared to see it as an issue, or are simply too afraid to deal with it. Also if you want to feel safe and prove what went on you will probably have to have a body camera as there are no cameras on the gym floor. Good luck! ❌Update on the situation: 20/09/23 Went to the gym today and after having informed the manager(TIM) that I felt the need to wear a body cam (which he was fine with), I did so. Whilst I was training the same man from the previous incident was there again, so I switched in on to feel safe. For some reason he decided to work out right next to me when there was plenty of space elsewhere, surely to intimidate me. After giving my side of the story on Monday to the GM, little else has been done to resolve the situation, but a member of staff told me I couldn’t use the camera in the gym (although there is nothing in the T&Cs to suggest this). Basically, I’m not allowed to take precautions to feel safe. I’m very disappointed to see that the management team is not taking this seriously. It seems they would rather be dismissive of the woman than confront the man. I’ll be cancelling my membership and training elsewhere. The manager TIM said that he does not believe in CCTV cameras as a useful tool for capturing information that provides relevant evidence. It’s good enough for the police but not for him.

Negative experience: What completing our nightmare my experience was at there. Homophobic staff encouraged..... I mean it was horrible if I had the evidence I would've just taken them to a civil court but at the end the senior manager Tim completely denied all the allegations even though he didn't investigate it. Staff are rude, reception staff more so. There's a toxic culture within the club that the staff supports, contributes and enables.

Positive experience: Good number and range of exercise equipment. Exercise studios. Excellent personal trainers. Large free car park as part of Chichester Gate site.

Fantastic experience: I have been attending the Fitness Pilates class every Wednesday PM with the instructor Samatha Hale. I have been active at various gyms around the country for many years, and I have to say she is one of the BEST Pilates instructors I have come across. She has excellent energy, passion & kindness. So much so, the class is always fully booked. Thank you Samantha!

Positive experience: Visited this Nuffield during holiday in Chichester area, used the “free three day pass” and so was able to gauge facilities and equipment well. The equipment is more than satisfactory, with mostly life fitness and a few gems with Hammer Strength. The dumbbells suffice with ranges from 2-50kg in 2kg increments. Cable systems great too but could do with more attachments. In addition to this: sauna, steam and pool are brilliant. Post workout the cafe is nice with some of the best protein drinks on market (500ml 50g Protein Shakes). Overall, staff are friendly, equipment good, good time.

Fantastic experience: Rejoined a while back, mostly for swimming. Use the gym a little bit which seems okay. My late wife use to find some classes very busy which I've heard elsewhere too. I would love a bit of space to practise qi gong and tai chi moves.

Positive experience: Need to really upgrade the gym equipment most of the plates are deteriorating and there’s at least one machine always broken, also can rarely find a carabiner for the cable machines. Other than that the staff are brilliant always putting a smile on your face and the leisure facilities are great.

Fantastic experience: Amazing stuff and easy to talk to the personal trainers

Positive experience: Like the facilities and friendly, helpful staff, however, timetables don't cater for parents - Aqua-aerobics is on every day and twice on Mon/Wed/Fri so no opportunity for a swim and spa during the school day. Additionally, the family swim sessions have been reduced to weekends only and are no longer available Tuesday and Thursday evenings. Such a shame.

Fantastic experience: I love this gym, been coming for over 8 years now, love the choices of numerous classes, the pool, the PTs, the staff etc etc. Today we had a fantastic Zumba class with new Venessa, she’s fab. Full of energy, laughter, great choreography and great music too, so uplifting. So we now have brilliant Mel and fab Venessa, both great in their own way, but brilliant for us to have each of these diverse tutors …. Keeps us on our toes!!!!

Negative experience: Terrible, they do not offer assistance to people with disabilities unless they PAY for it. In particular, a blind gentleman who wanted to sign up was told that it would be an extra £50 a session just for a slight bit of assistance and guidance in the gym. This is disgraceful and ableist.

Fantastic experience: The staff are friendly and warm welcoming, it,s a gym that suits all age,s ....There is variety of classes to suit all fitness level and after the work out feel good after wards u can visit the cafe and relax with friends over a cuppa or some thing to eat ....

Positive experience: We love being a member of this centre . Everything about it is exceptional ! My only complaint is that it is nearly impossible to join the classes because they are mostly fully booked at all times.

Positive experience: The staff at the front desk were jovial and very helpful. The gym was clean and spacious, though the equipment could all do with an update. Despite this I would definitely consider joining as the facilities are, overall, pretty good and the atmosphere was friendly and positive.

Negative experience: Well overdue a refurbishment, the equipment is very old and outdated. In need of a good clean. Expensive compared to other local gyms, and worst opening hours. Some nice staff and some very rude.

Negative experience: Dated, absolute minimum done to follow Covid safety rules. Not recommended to join.

Fantastic experience: Friendly staff, great equipment, classes are easy to book, everything you could want from a gym + you get a pool. Been going for years

Fantastic experience: Well run gym with a good atmosphere. Could do with more classes early morning on weekends.

Positive experience: Loving my trial, probably join after as it’s well equipped.... steam room is lovely, pool is clean, Staff are very friendly, plenty well placed out with free parking.... Only reason not full 5 stars is the customers lack the ability to unload or tidy after themselves (not the venues fault) and the free weights plates are dated and could do with a overhaul Lovely welcoming place

Positive experience: Not sure it is quite worth the membership cost given the size of the venue and facilities available however the poolside is of the best quality in the area though the pool is average size and spa could do with more facilities such as ice dispenser, jacuzzi and hot beds as well as more showers instead of one on poolside which there is ample space for and would justify the cost for me, classes included which is potentially what is making me consider to stay but the fact there are no shower matts in the changing room in particular in front of the urinals, toilets and showers not known any leisure facility to not have these...

Positive experience: Edit. Since this experience everything seems to be okay so I'm editing the rating. Very disappointed with receptionist and duty manager today 24/7. I use the service hussle and clearly treated like lower class citizens. They both should probably be trained on customer service and also the hussle system. Being asked for ID when I have never provided it previously for this gym. The receptionist also tried getting me to fill out a parq when it is already on the hussle system. Very inconsistent. I am very glad that this isn't my day to day facility as I would honestly be having strong feedback for the general manager. Fao of nuffield. I am available for further feedback should you require.

Positive experience: Not great when you look at the cost. Much cheaper memberships available with access to much more modern facilities. The free weights section is poor and all crammed into the corner with very little space when busy.

Positive experience: Gym is amazing, excellent equipment. Changing rooms are luxury, however the swimming pool could be slightly bigger, which is why I haven't given 5 stars

Fantastic experience: Friendly staff . Great facilities. Easy to book classes .

Fantastic experience: I love to escape to the Nuffield Gym. The Reception Guys are always immaculate, well presented, polite and courteous at all times. The Girls are equally as lovely to help with any enquiries and bookings. Overall this gym is very well managed in terms of staff relations, customer service, health and safety, hygiene. The gym equipment is well maintained, the instructors and personal trainers are off the scale, and the choice of classes will suit any members fitness goals. I love the Pool & the Gym Area . The team work well together ; this creates a really upbeat and positive ambience. There is ample parking. It has Food and Coffee bar onsite. I would recommend anyone wanting to achieve their own personal goals to join take out a membership with this club. Everyone is made to feel welcome here. If you want to invest in your health and fitness your membership fees would not be wasted here. Its a stellar club offering 5star service all the way.

Fantastic experience: Expensive

Fantastic experience: Hated the gym a year ago, love it now. The classes are really good. Staff are really cheerful & friendly even @ 6:30 in the morning. Facilities are excellent. P.T's are very professional.

Fantastic experience: So far so good... The gym is nice and clean. Showers are cleaned very often