
Battersea Park Millennium Arena

Information about Battersea Park Millennium Arena
SW11 4NJ, London
Opening hours
- sunday: 8h-19h
- monday: 7h-22h
- tuesday: 7h-22h
- wednesday: 7h-22h
- thursday: 7h-22h
- friday: 7h-22h
- saturday: 8h-19h
Our comment from FitFit UK about Battersea Park Millennium Arena:
Battersea Park Millennium Arena is a popular sports facility located in the heart of London, offering a variety of amenities for fitness enthusiasts and athletes alike. Users have praised the well-maintained running track and gym, which, although compact, provides the essential equipment needed for a good workout.
Here are some highlights of the center:
- Excellent running track: Many visitors appreciate the quality and accessibility of the track, making it a favorite spot for running and athletics.
- Good gym facilities: The gym is described as well-equipped and generally has a pleasant atmosphere, with friendly staff who are helpful and welcoming.
- Variety of sports: The arena is versatile, catering to various sports including netball, tennis, and athletics, which encourages community engagement.
However, some users have expressed concerns regarding the condition of certain facilities:
- The tennis courts have received mixed reviews, with some stating they are in poor condition, and the booking system can be frustrating, particularly regarding access for members.
- Customer service has been a point of contention, as several reviews highlight rude reception staff and issues with communication, such as difficulty getting through by phone.
- There are ongoing complaints about noise levels affecting nearby residents and cleanliness issues in restrooms.
Overall, despite some criticism, Battersea Park Millennium Arena remains a great spot for sports and fitness activities, with substantial potential for improvement in customer service and facility upkeep.
Services, Machines and Guided Classes
Battersea Park Millennium Arena: Opinions
Negative experience: What the absolute hell are courts 6-10. absolutely atrocious quality. The builders seemingly stopped halfway. The lines are drawn in what seems like crayon. The cement marks shoes and balls immediately. To think you charge any money, let alone £15 per hour for that garbage is appalling. Oh yeah fix the saggy nets and don’t have coaches having their beginner lessons hitting 30 balls into my court every minute
Fantastic experience: great track. gym is small but has what you need.
Negative experience: Tennis courts are only for coaches. Although bought membership which is supposed to let me book 7 days in advance, never managed to book one. However, coaches always could book the designed court. What kind of trick are they playing? Don't mention the massive holes in the net and poor conditions of the court. Can't be worse!!! UPDATE: Now practicing serves by yourself are not allowed on the court. It is only allowed to be accompanied by a their licenced coach (90 quid per hour???). The only thing you can do on their court is rally with no more than 4 balls. If your kid dreams to be Rafael Nadal, it is the last place to fulfill your kid's dream. They care about MONEY only, no neighbourhood, no support! Would rather give ZERO star!
Negative experience: Agree with others, receptionists aren’t very helpful at all, had to follow up so many times to try and freeze/unfreeze my membership. I enjoy the sauna, the gym is pretty small but has most the equipment you need
Negative experience: Zero consideration for neighbours, shouting on megaphones and loud music constantly disrupting any rest for who lives nearby. Beyond any db limit but they don't mind and keep their rave type music and shouting. They seem to have no days off
Negative experience: Receptionist incredibly rude old bitter man with nothing going for him. Padel courts are also very bad and barely bounce which defeats the entire point of padel. The gym, tennis and running track are very good but this one star review is entirely because of the useless receptionist
Negative experience: Padel courts are in bad shape, and more importantly the surface they use for the court is not adequate (hard plastic instead of artificial turf)
Negative experience: Very dissapointed with customer service/receptionist here. I was calling more than 10 times to make a booking for the tennis court as I need to use my credit. Call is the only options or come by directly to the receptionist. Since no one is picking up the phone I decided to stop by directly. I called just in front of the receptionist just to see if the phone is working and to test if receptionists were busy on something else. Quite shock finding the truth, they just simply ignore the call!! This is totally unprofessional. I was angry at the receptionist and complain directly but I figured I need to let the manager/management know about this. Hopefully they read this and genuinely address this isue. This can be mitigated by simply automized online booking for using the credit but after all the service quality of the customer service need to be addressed! I really hope they can take a small action to continuosly improve the service. Thanks!
Fantastic experience: Great park with excellent sports amenities
Negative experience: £50 for 1hr of padel courts at peak times?! Are they deluded..
Fantastic experience: Great place, good variety of equipment, the race track is excellent and the staff always pleasant...the best thing are the classes and a big shout-out to Zola who is a first class instructor: clear, encouraging yet still pushes the group, great work!
Negative experience: Zero stars. Rude staff. Rarely answer the phone. And the constant loud microphone from the running track every single weekday during spring and summer drives the local residents crazy despite several attempts to ask them to turn the noise down.
Negative experience: Th reception at Battersea Park Millennium never answers their phone. I have called at all hours and I get put on hold eternally. It is really inconvenient that if I need a change in my tennis booking or have a question I need to walk to the park and deal with reception in person. Shocking service for members.
Negative experience: Only positive is that they have a lot of tennis courts; but - Prices have gone up massively (+25% for the court booking fee and yearly membership is now £70 which basically only gives you access to early court bookings) - Although prices have gone up, nothing has been invested in refurbishing the courts. They are now extremely run down, the nets have massive holes in them and there’s pot holes everywhere - The booking system is from another century, does not have any rebooking functionality (in case you want to move a booking) and it does not allow for refunds when bookings have to be canceled (e.g. rainy conditions) but only credits - There seems to be staff there but no one picks up the phone which makes using credits virtually impossible (have to physically go there to use them)
Negative experience: Dreadful tennis courts, full of potholes and very weak floodlights. Can barely see the ball when playing in the evening, and they have the cheek to charge £15 per hour!
Negative experience: Horrible experience playing Padel, the courts have a cheap plastic floor that is very slippery and dangerous, the court's net was broken, they werent able to fix it, and now they dont want to give us a refund, instead they are giving us credit to play again. Given the terrible plastic floor we dont want to play there ever again and they dont want to refund us the money. Also the sides are plastic instead of glass, they built them as cheap as possible. Also we had to play 30 minutes in complete darkness because nobody was turning on the lights. On top of that, they charge the same as other premium new courts, don't ever make a booking here to play Padel.
Negative experience: - Good tennis courts but the prices have become ridiculous used to be £11/hr in 2022 and now its £15/hr with a £70 membership. - Super energy inefficient: floodlights blaring in broad daylight #energycrisis - Booking system is very old and you have to call through to a receptionist that never picks up in order to rebook
Positive experience: Went for a track session on tuesday morning. No need to book, you just show up and pay and use the track. You have access to all the commodities and also have a coffee shop if you want. Only downside, the session is quite expensive if you come every week so definitely recommend to take the membership.
Positive experience: We play netball here with GoMammoth and the courts are brilliant. Lovely grippy outdoor courts suitable even for rain and cold! The loos are very grim, every time I’ve been there’s always water all over the floor and toilets seem like they aren’t cleaned regularly. The receptionists are also quite rude. They speak to us quite accusingly when we walk through.
Negative experience: Very rude receptionist. She just walked around, putting posters, while I was waiting to make payment. Then she had a quick chat with her colleague and finally rolled her eyes at me, did not say anything. Awful experience. Been going there for more than a year. This is the first time I’m dealing with such incompetence and lack of human decency.
Fantastic experience: Well equipped gym with great views over running track and Power Station- really good value for money- friendly staff.
Fantastic experience: Always great customer service
Negative experience: Never answer calls.
Negative experience: great ambiance but disgusting bathroom and changing rooms. It’s not being cleaned on the weekends. You can barely find soap or toilet paper and the toilets are stinking. Staff is always grumpy and they look like they are going to hit you when you ask a question
Fantastic experience: Amazing as always
Fantastic experience: The amazing place Meu filho se divertiu muito com a turma da escola
Fantastic experience: This is the best place for athletics. If your passion is track etc this is the place for you if your local. I ran 400m here for the past 2 years. I totally recommend it.
Fantastic experience: Such a great place to spend one hour in the lake on a pedal boat that doesn’t pollute the environment and at the same time you can see so much aquatic life… fantastic experience well worth it !
Fantastic experience: Beautiful park, cleaned and organised. Great way to spend the say besides being next to the recent reopened Power Station with its shops and restaurants
Positive experience: It has everything you need but it’s not the best track the world
Negative experience: Facilities are very good, but no matter what department I have tried to call over the years (5 approximately), at anytime of the day, they do not answer the phone.
Fantastic experience: We have had our annual tennis tournament here for three years now, excellent facilities, nearby parking and helpful staff who are friendly and responsive. Thank you!
Positive experience: Good place to run on a track with reasonable opening hours whether you wish yo train early in the morning or later in the evening. There is also a gym located in the main building. There are bike parking rails outside the track, however non folding bikes are not allowed in the track area. Make sure that you have a track session booked on the track in advance because on some days particularly in spring/ summer there are events happening and you may not be allowed to enter.
Fantastic experience: Lovely place ❤️ many memories
Positive experience: Prices to book courts are a bit expensive although membership price it isn’t. Sometimes is a bit struggling to get them on the phone to change your booking. But apart from that is a great place play tennis and see people playing as well
Fantastic experience: Probably my favourite track in London
Fantastic experience: Great place for sport. Nice fellows.
Fantastic experience: Very friendly staff
Fantastic experience: Great environment for track & field
Negative experience: Great facility but too expensive - £5 to use the track!
Fantastic experience: Great front of house staff, very friendly. Brilliant customer service.
Positive experience: Millennium Arena to me, it is a complex sport building/place to train if you like running track, playing tennis and gym; they were all standard. In the gym changing rooms is Sauna. The staff on duty are very polite and friendly. The toilet is very clean. I have decided to take a membership as there are defferent type of members.
Fantastic experience: Had a good day out,take food with you because the cafes are well exspensive.
Positive experience: Nice tennis courts, but a very tricky booking systems
Positive experience: Amazing park
Positive experience: Like it!
Positive experience: Nice tennis courts! Call or go direct to book a court!
Thank you, we hope to see you down at Battersea Park Millennium Arena again sometime soon.
Fantastic experience: Missed it
Fantastic experience: Always love coming here. Very peaceful perfect spot for a picnic or to enjoy activities, for all age groups
That's great to hear, thank you. We hope to see you back at Battersea Park Millennium Arena sometime soon.
Fantastic experience: A hidden gem for budding atheletes. Great place to run and lovely staff
That's great to hear, thank you. We hope to see you back at Battersea Park Millennium Arena sometime soon.
Fantastic experience: Great facilities
That's great to hear, thank you. We hope to see you back at Battersea Park Millennium Arena sometime soon.
Fantastic experience: Great event space
Fantastic experience: Local athletics venue
Positive experience: Great place for jogging
Positive experience: Nice place to work out!
Fantastic experience: Great venue and facilities
Fantastic experience: nice track in the middle of Battersea Park
Positive experience: An okay venue for athletics. The staff are friendly but the building around the athletics track feels a little dated.
Fantastic experience: Super
Positive experience: What an amazing running track in the centre of Battersea Park It is wonderful to see facilities like this where aspiring talent can come practice their craft
Thank you, we hope to see you back at Battersea Park Millennium Arena, sometime soon.
Fantastic experience: Always love running the 1st rosenhiem match of the season here
That's great to hear, thank you. We hope to see you back at Battersea Park Millennium Arena sometime soon.
Fantastic experience: Me gustó ir a Entrenar . Muy completa la pista y el Gym . Entrenadores 1A
Negative experience: Staff are rude and unhelpful. Arguing with me and then with a mother and her two kids because having both paid for annual track passes they fail to inform us before that this is nulled when people book out the track last minute. Does someone want to introduce them to basic contract law?
Positive experience: Bom treino.
Negative experience: I was never here?
Fantastic experience: Good facilities
Negative experience: Really horrid experience of this place. The people who work there are rude, the facilities mediocre at best and extremely expensive. If looking to play tennis find a free court somewhere which doesn't involve having to contact these people!
Fantastic experience: What an amazing place...
Positive experience: One of best track and field facilities in London. For tennis lovers, it’s very popular.
Positive experience: Feels a bit run down and could do with a bit of rejuvenation and renovation
Positive experience: Nice facilities, but equipment is desperate need of an upgrade!! All quite old and a bit run down. Also better lay out of weights would be helpful. All in all fine for what you pay but nothing outstanding.
Positive experience: Good bel posto
Positive experience: Good selection of tennis courts .no tea or coffee facilities
Fantastic experience: Great place for gigs and rugby
Fantastic experience: Good staff and friendly place to visit
Negative experience: The rudest staff ever !!! Absolutely disgraceful! Worst gym ever . The staff treat people like dirt .
Positive experience: Nice track.
Positive experience: Nice place within the park.
Fantastic experience: I'm in a wheelchair. We went to see the Rolling Stones. From the moment we were collected from the station by the accessibility team to when we left, we were looked after. The accessible area is close to the toilets, bar and food kioks. There was always someone around to help if we needed it. Brilliant service and an amazing show. Thank you.
Fantastic experience: Beautiful track with great facilities. Staff really helpful with advice and equipment use
Negative experience: The most arrogant and rude staff anywhere. Does no one check how these people interact with the public ? It's a total disgrace that they can treat the place as their personal fiefdom. Don't dare disturb Josh when he's on the phone... You'll be "barred" - cos "he's got rights you know".
Positive experience: Signage to the venue could be imoroved!
Fantastic experience: Nice staff, decent machinery and never gets overly busy.
Fantastic experience: Top Location
Fantastic experience: I really enjoyed this gym when I lived opposite the park at Chelsea Bridge Wharf. The refit they had done a little while ago was successful and a better use of space. I found the staff helpful and friendly. I would recommend. ✅
Fantastic experience: Terrific facility in the heart of the Park. Easy access. Very popular.
Fantastic experience: Always love coming here, never had any issues. Great gym and staff. Love the location inside the park
Negative experience: Very lazy stuff!! And Rude!!
Negative experience: Far too many staff hanging around behind the desk. They rarely smile and create a bad atmosphere
Negative experience: It's just manageable
Fantastic experience: Superb facility.
Fantastic experience: Great Arena, good changing rooms
Fantastic experience: Seeing a lot of people complaining about the staff... Only had positive experiences with them. Always welcoming and they seem to remember all conversations we have, asking me how things are going, especially the two young gentlemen at reception. Facilities are great and affordable and the scenery is lovely.
Negative experience: Play football here every Monday and although the pitches are reasonably priced they have not been resurfaced for years. Would like to see the football pitch resurfaced with a surface which is less hard and more suitable to football.
Positive experience: Good facilities!
Positive experience: It is a great track that I have been on for many times for training sports days and events.
Positive experience: Not bad, but there are too few lockers in the mens.
Positive experience: Basic gym equipment but it does the job. The gym is almost always empty which feels that you have everything for yourself!
Fantastic experience: Good Place for warm up activity & sports
Positive experience: Los niños hacen todo tipo de deporte, atletismo, salto de jabalina, salto en la arena, fútbol, tenis... El gimnasio de dentro no lo he visto. Este sitio lo utilizan los colegios para los deportes de los niños. Es cierto que los que trabajan alli no son muy agradables.
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Battersea Park Millennium Arena appears in the following listings:
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