Better Gym Basildon

Fantastic experience: So sad its closing down

Positive experience: Been using this gym for years, Bit rough around the edges but always welcoming by the staff , Met some great gym goers there, Excellent variety of gym equipment,, Can't see myself going elsewhere. Keep up the good work.

Negative experience: Dark, gloomy and dirty

Negative experience: Used to be good. Used to be. No investment whatsoever. Not busy at all. Causing no "gym" atmosphere. Think this is due to no investment and people leaving for this reason. Has potential to be such a good gym. But the owners don't want to know. Sadly.

Positive experience: Joined, decided to quit within a week of joining, to be fair they have everything there for whatever exercise you wish too do. The changing rooms and jount spa, smell and are unhygienic, also very dated. The gym closes early on the weekends, it didnt suit our needs.

Fantastic experience: Great gym, friendly staff and all the equipment you need....

Fantastic experience: Great gym with fantastic staff and a friendly atmosphere

Positive experience: I good gym to start or build an exercising discipline. Friendly and professional staff to assist you with your needs, and like most fitness facilities, have adjusted operations to comply with the COVID health guidelines.

Positive experience: Many machines, clean, pretty big, many things to do even swimming pool or sauna.

Fantastic experience: I like this gum.

Negative experience: Not sure about before covid-19, but since joining up after the lockdown I've had rather average experiences at this gym. There is hardly ever any staff around, the toilets are rather unpleasant (if you find a working one or one with sufficient toilet roll), the equipment is left laying around and out of order, the bottles of sanitising spray for the equipment is great but staff do not tend to replace paper towels once all are used, so cleaning your equipment thoroughly after every workout is nearly impossible with a mere squirt from a bottle of spray. The lighting in the gym is not good whatsoever, and the layout of all equipment is rather confusing, separating many cardio machines and free weights from each other. I guess a positive is that the weights are in working order so they are definitely heavy. Good luck.

Fantastic experience: Super friendly staff and the evening classes I take are great!

Fantastic experience: Nice atmosphere and people very friendly towards others

Positive experience: Good gym but very dark, there's a lot of equipment at better gym; treadmills & cross trainers rowing machines & bike upstairs. The free weights area is quite condensed & cramped but seems good for cardio & this gym is linked to nhs so I believe this suggests it is a decent gym.

Negative experience: Awful, really gone downhill recently. Class timetable is rubbish, gym and changing rooms are absolutely filthy

Fantastic experience: Excellent customer service, equipment, location and outstanding steam room and sauna

Positive experience: No posers, people like myself just focused on training, that's it.

Negative experience: Amazing staff, but need more, staff are well over worked

Negative experience: dirty always smells stupid closeing time dirty gym

Positive experience: Lots of equipment but no reception so difficult to make enquiries about joining and what facilities are there etc.

Fantastic experience: Well equipped Gym

Fantastic experience: Staff appear overwhelmed by additional cleaning duties. Bring back the cleaners.

Fantastic experience: Love it there

Fantastic experience: Excellent classes and staff,really good value for money

Positive experience: Always gone here. Cheap and cheerful with friendly staff and customers. Never any bother, most people that go just get their head down and do their own thing. Could do with newer equipment though.

Positive experience: Great staff, equipment could do with an upgrade

Fantastic experience: Brilliant. I stayed in the premier inn and wanted to go to the gym. It was free as a trial and three pounds thereafter. Good cv equipment and plenty of weights etc. The staff were also great. Really impressed.

Negative experience: I joined in September 2018 and took advantage of the no joining fee promotion they had going at the time. For some reason when i put my payment through i was still charged this fee. Annoying, but it happens, so i called up and emailed asking for this to be refunded back into my account. I was told that i needed to email their customer services email, which i did also. I heard nothing back for a month, so i called and checked on the status. Once again i was met with a person over the phone who promised to chase this up and get it done. I called a few more times over a period of 3 months and always had a similar response. It has now been 6 months and i still have not received the money which was effectively stolen from my account. No communication, no professionalism, so disappointing. The customer service is absolutely shocking and there evidently need to be better systems in place so a) errors like this are not made in the first place and b) when monetary errors are made these are dealt with promptly!

Positive experience: Really nice gym. Complete equipment. Good people working hard. Funny place

Positive experience: Getting better. Great spin

Positive experience: It's a nice size gym not too big but not small it has two levels you have weights, weight machines, dead lift bar, cross trainers and running machines on the lower level and on the upper level you have your bikes and steppers, stretching area and a little area where you have stack machines for leg press leg, curls, chest etc. Staff friendly. Could not comment on times as I go in the day or early morning. Free parking, clean changing room and showers. Need ur own lock! Hopefully this helps.

Fantastic experience: Has its up and downs good for now and value

Positive experience: Needs more equipmemt.

Negative experience: Used to be an excellent gym as Fitness First. No investment in the equipment or facilities and constantly reducing the class timetable and cancelling classes.

Fantastic experience: Really good gym, glad i joined

Positive experience: Great gym and nice changing area

Fantastic experience: Brilliant gym. Friendly staff and clients.

Positive experience: Decent gym. Staff are friendly. Has potential to be bigger if layout was changed as weights section could do with expanding. Does get busy in peak times which makes it hard to get on machines. Free parking is a bonus, no contract is good.

Positive experience: Good

Fantastic experience: 2nd week after joining. No complaints other than the silly turnstile entry system

Fantastic experience: Your definitive cheap and cheerful It's not the most spacious or luxurious, but it gets the job done!

Fantastic experience: Good range of machines and a power plate for faster recovery :)

Fantastic experience: The staff at BG Basildon are the best thing about it. Always willing to help and ready to listen to any issues. I have trained at this gym for 5 years. Sometimes I get a free guest pass to try out other gyms in the area....But the staff and atmosphere can't be beaten at BG Basildon.

Positive experience: It is ok.

Fantastic experience: Cant fault this place, I needed help and they were there for me immediately.