Castle Place Leisure Centre

Information about Castle Place Leisure Centre
Opening hours
- sunday: 7:30-14:30
- monday: 6:30-21h
- tuesday: 6:30-21h
- wednesday: 6:30-21h
- thursday: 6:30-21h
- friday: 6:30-20h
- saturday: 7:30-14:30
Our comment from FitFit UK about Castle Place Leisure Centre:
Welcome to Castle Place Leisure Centre in Trowbridge, a community-focused fitness center led by Wiltshire Council. This center is known for its friendly and accommodating staff who provide a warm welcome to all visitors. Here are the key highlights from user experiences:
- The gym offers a comfortable and practical environment, suitable for all ages and fitness levels.
- Staff are described as fantastic, friendly, and supportive, making the experience enjoyable for everyone.
- The center has a good range of workout equipment, ensuring that all members can find what they need to stay fit.
- Classes are accessible to individuals at any level, with many users enjoying the varied offerings.
- Membership rates are competitive and considered reasonable, especially for a council-run facility.
- Many users appreciate the cleanliness of the gym and the measures in place for safe distancing.
- Facilities include well-maintained changing rooms and a crèche for those with children.
While there have been some concerns regarding the atmosphere due to other gym-goers, and sporadic issues with cleanliness in the showers, the overall sentiment is one of community and support. Castle Place Leisure Centre is highly recommended for its welcoming environment and excellent service. Come by and see why so many choose to workout here!
Services, Machines and Guided Classes
Castle Place Leisure Centre: Opinions
Negative experience: Shite
Positive experience: Not bad
Fantastic experience: A very practical council-led (and owned) fitness centre. All credit to Wiltshire Council for keeping the service in-house and not contracting it out. This leaves one with a sense that the council are still interested in the "softer" side of community affairs. Prices are very reasonable, staff are friendly - go along and see if it works for yoU!
Negative experience: Deserted
Fantastic experience: Great staff
Fantastic experience: Great gym..nice comfortable surroundings . A good old fashioned gym with no fancy trendy trimmings,just excellent and friendly staff..Always a warm friendly welcome..Castle place gym is Not just for the young folk but us more senior folk to. I swear by it..
Fantastic experience: Wiltshire Gym in Castle Place gets my vote every time for it's friendliness & helpfulness. There's workout equipment to suit all ages & abilities.
Positive experience: Ok, easy to find way round, but maybe a bit of updating needed
Negative experience:
Fantastic experience: The gym is clean and the equipment is organised in such a way to allow for safe distancing so that you do not feel uncomfortable at any point. Everyone who works there is very helpful and friendly; it's a pleasure going there to workout. The lessons are available to all levels and the instructors are very accommodating. My friend and I tried a few before we settled on the body combat lessons and we have had such a nice welcome, we love going there.
Negative experience: Gyms nice, community is awful, and put my fees up by 12 pounds a month without consulting me. Whilst happy to give the benefit of the doubt with the fee increase, the overal poor experience of using the gym from the aspect of other users ruins things for me. Noisy spin classes and other users not letting other members use equipment leads to a very poor atmosphere. Whilst paying the 25 pounds month I was origonally charged for the gym was somewhat worth it, however at the 37 pounds I was charged last month the gym becomes very poor value for money as the 24 hour ones in town only charge around 40 quid a month.
Fantastic experience: Brilliant
Positive experience: Very good place to visit.
Fantastic experience: Loving the vibe
Fantastic experience: It’s a great gym and I find the equipment is great and the staff are friendly and helpful
Negative experience: Nothing there
Fantastic experience: First time in a few weeks. Great to see everything back to normal
Positive experience: I know masks are no longer compulsory .. but come on people stop being so selfish !!
Fantastic experience: Excellent place. Top class
Positive experience: Not bad
Positive experience: There's a few shops in Castle Place lots of free parking a big park next door there's a sports gym at castle Place
Fantastic experience: Its a gym, and I'm so unfit. But very friendly helpful staff.
Fantastic experience: Lovely people! The staff is absolutely amazing. Friendly and super supportive every day. Whether you are exercising to loose weight, shape, or to feel happier they always have useful advise and a smile ready for you. Definitely recommended :)
Fantastic experience: I love the place. The PT's are very knowable. All the gym goers are nice. Good set up, extra classes Covid friendly. Definitely worth coming to try it out. County Council run it now. I'm looking forward to the move. Come to this gym it's so friendly and no one filming themselves
Negative experience: Very poor.. No seating available for the older generation to rest or have a sandwi
Negative experience: Tried transferring my membership from their Eastleigh branch and the representative from Trowbridge said he'd get in touch with me once he sorted it. It's been 8 weeks and have not heard a thing. I've now joined Snap Fitness which is great!
Fantastic experience: Well equipped, clean and tidy.very good and amenable trainers on hand.
Fantastic experience: Friendly place all the equipment you need to get fit
Fantastic experience: All good..
Fantastic experience: Just love this gym staff are lovely friendly & helpful classes have helped my weight loss journey ....
Negative experience: If you need real help with real issues, best not to join this place as they don't really seem to care to get to the bottom of your issues and care more about direct debits maybe. Not even getting the basics right. Never seen the G.M on the gym floor engaging the public. They design programmes for people when they don't understand the nature of that person's situation. THIS WILL MAKE YOUR LIFE WORSE, NOT BETTER. When it comes to health and healing of others, ego needs to be kept to a minimum. "It isn't who is right, but what is right." and "Don't think you know, Know you know."
Positive experience: Good, small gym.
Fantastic experience: Been a member some some time now. Great classes, friendly staff, more like a family really.
Positive experience: Good range of classes
Fantastic experience: Love the atmosphere
Fantastic experience: Lovely staff, very good sized gym with lots of classes available but need to book in advance as they fill up quickly. Always spotlessly clean, nice changing rooms, personal training, spin classes, gym attire available, towels and water bottles to buy, vending machines for a cold drink as well as water available.
Positive experience: Good range of classes, haven't used the gym yet. There's air con in the studio! Showers don't look great, changing rooms could use a little love. Reasonable membership prices if you use it. There's also a crèche on-site which is a great feature!
Fantastic experience: Great gym. Lovely staff on reception, in the gym and class instructors. Great range of classes, great range of machinery in the gym. Also, the crèche is lovely. Nice room, lovely staff. My daughter has asd and loves it there. Love this place!
thanks very much for the rating and review, we are glad you like what we do.
Positive experience: Reasonable gym for a leisure centre. There are lots of cardio machines, a number of resistance weight machines and some dumbbells and benches. Also some mats, steps, weighted balls and core bags. Music is non intrusive and the place was clean, tissue valuable for wiping machines down. Good range of workout abilities in this gym, so anyone less used to gyms will not feel overwhelmed. If you are looking for a blokey body building gym....this is not your thing...
Negative experience: Not a good review. Cleaner on holiday and showers/toilets have not been cleaned for days.
Positive experience: All good, no complaints. Extra star if the men's changing rooms and showers ever get a makeover.
Negative experience: Not a great review as its based solely on one phone call, but that was enough to put me off. Looked on the website for prices and was unable to find any, kept getting "call us on" where prices should be. This is the first problem. Why are they afraid to advertise a basic membership price? So I called, I asked very simply about prices. They attempted to get me to come in for an appointment. I said I was just interested in their prices. They used very poor "handling techniques" to evade the direct question, the only conclusions that can be drawn from this are that they charge too much, and they know it, and they want you to come in so they can pressure you into signing up, probably for some 12 month contract. Places like The Gym Group have no issue advertising prices, nor doing monthly memberships. Terrible. *Edit I thought I would give them a second chance, and boy did they fail. I went in and asked directly at reception if they had a price list. The lady at the counter said "no, she would have to make me an appointment with a customer advisor". I said I just want to know the prices, she said "there is no price list, you need to see an advisor". I sighed and walked out. On the way out she shouted at me that I could join now and not pay anything until October, I responded with "that still doesn't tell me the cost" and continued to leave while the lady and her colleague/freind laughed at me as I left. What lovely people. Obviously they want to get you into a room with a trained brain washer who will use a hard sales pitch and attempt to pressure you into signing a 12 month contract.
Thank you for your comments and sorry you feel our service was not appropriate, we try to provide an honest service and the process of booking an appointment is to discuss the best option for you. This could include our Places pay as you go membership or Premium members on our short term contracts. We are sorry you feel you were not treated correctly and feel free to contact us so we can help you in your health and fitness needs going forward.
Fantastic experience: Flying visit..Really impressed. The staff are fantastic. Best gym in the town
Thanks Shadow, good to hear.
Fantastic experience: Great gym and classes
Positive experience: Decent Leisure centre, would go again
Thanks Dan
Positive experience: Good value leisure centre. Competitive membership rates. Range of classes and variety of fitness equipment available in the gym. Clean changing rooms. Limited amount of clothing for sale. Crèche available during weekday mornings. Online booking facilities
Fantastic experience: Great gym, well maintained with lots of good equipment. The staff are always very friendly as well. Gym car park can get quite full, but can always Park in the multi-storey instead.
Fantastic experience: Excellent quality and range of equipment. Friendly staff and nice atmosphere.
Negative experience: Toilets need cleaning much more often
Fantastic experience: Nice gym. Staff very helpful.
Thanks Tania we are glad you are satisfied.
Fantastic experience: Work hard Play hard Ache hard!!
Thanks for the review - I hope you don't ache too badly
Positive experience: It is free in the hours that I can , minus the employees are not very honest with offerings that were displayed on the website.
Negative experience: For a long time it was the best gym around because it was the only gym.
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