FitStartUK

Negative experience: I'd like to start off saying this is actually a really good gym and that the most of the personal trainers are nice enough people but they didn't really listen to my needs or goals and the manager there set a bad example to his staff. I do believe it's under new management now so maybe its got better. I only used this gym for a month. I have a condition called Ankylosing Spondylitis and it effects my spine as well as other joints and I wanted to get fitter and slow down the effects of my condition. When i told the manager at the time about this and explain I didn't want to lose weight just get stronger well did he listen, research or relay this to the personal trainers? NOPE, I did mention it myself but nobody really listened or seemed to take it seriously. On session they had me lifting weight way to heavy I voiced that at the time and was ignored, so I said to the trainer is my back meant to be hurting this much and he changed task. After that session I had quite severe back pain! The manager at the time over charged me and then flat out ignored me after I called him to advise of the mistake, he agreed I had been over charged said he would rectify this but never did and literally ignored every call and text I sent after. Luckily I have a great bank and they recovered the money for me. But the worst thing was the back pain it went on for weeks after I was in absolute agony. I managed to get an emergency appointment with my Rheumatologist. I was informed that I had slipped a disk in my back! All because these people lacked the skill to listen to there clients needs and understand not everyone is at the same level or can starting lifting heavy weights without actual working on core strength and flexibility first.

Fantastic experience: Ben and Joe have transformed this business since taking it over. They care and motivate their clients to become the best of themselves. Since the lockdown they have kept me going with encouragement ,going the extra mile with online sessions and open park sessions. If your looking to make a change then make the call. These guys are amazing and clients they have is like a big family. This is best transformation journey I've been on which works with great results.

Fantastic experience: This is the most amazing gym! If you are looking for a more personal touch. The trainers are amazing they are focused and committed to getting you the best results. The classes are different every day which keeps its fresh not the same boring routines. They also give you nutritional advice for improving your diet. This gym has a great vibe and members are all different whether in shape size or age but the trainers are just so committed to us reaching our individual goals.

Fantastic experience: Have been training at Fitstart for over a month now, I can honestly say it’s been one of the most positive experiences in fitness I have had! Motivating trainers, amazing members that are like minded and really encourage each other ! Everyone is individual, all different fitness levels but all made to feel as part of a team! Ben the owner is real, has integrity, Joe is a brilliant trainer! Thanks guys, I’m loving it!! Highly recommend!!!

Fantastic experience: Love love love! Fitstart is amazing, always high energy. It has a buzzing atmosphere and lovely people! The owner Ben and trainer joe are amazing at helping you get to your goal and achieve your potential. Your Always made to feel so welcome by the staff and fitstart members! Can’t recommend enough

Negative experience: Sarcastic and Smug

Fantastic experience: I joined 3 months ago and I love love love it. Great atmosphere fun but crazy hard work that gets results. I’ve never been a Gym bunny but knew I needed to do something with FitStart I’ve cracked it. Thank you! You lovely lot x

Fantastic experience: So glad I found this place. If you want to surround yourself with the most driven, dedicated, positive, inspiring, high energy people (staff & members) to help change your life, then this is the place to go. Can’t recommend enough. When the value is everything, the price is nothing.

Negative experience: Zero stars! The initial phone call was talking through how I could afford to pay £450 a month. Which is about £50 less than my monthly rent. Do the maths and divide the number of PT sessions with how much you pay, and it's about £35 per session. Which is what you can get from a 121 personal trainer, complete with personalisation and nutritional advice. You don't need this course.

Fantastic experience: Losing weight, being fit has always been on the back of my mind. Looking at female body builders/fitness models thinking is it even possible for me to one day be skinny? In October I was feeling very low due to difficulties at work, not feeling successful, lost my motivation and eventually realised I don't know who I am and where I belong anymore. Then I decided it's time to do something for myself which would bring some positivity into my life. I joined Fitstart. I cannot thank the trainers enough for helping me and believing in me. After so long I finally felt like someone believes in me and supports me to achieve anything I can. After 90 days I received my first before and after pictures and believe it or not I was in tears. All the dedication and hard work I put in paid off and I was over the moon from happiness. 5 months into strick dieting and hard training I lost 16.7% bodyfat and almost 5 stones. The figures speak for themselves. But most importantly it's not about the numbers - it's about how I feel as a person. Never been so happy, energetic, positive, driven and motivated. I didn't just transform my body - I transformed my mind and my soul. I feel like a brand new person. Without the support of the team in FitStart I would have not had the courage to stand up for myself and be where I am right now. I got out of my comfort zone, changed career and have goals I'm looking forward to achieve. This is what FitStart really means to me - transition into a new, healthier and happier life.

Fantastic experience: PT's are superb

Negative experience: I cannot recommend you join Fitstart UK based on my experience. I was sold the programmme on the basis that - they put together a bespoke personal training and nutrition programme personalised to each person which would be reviewed and adjusted regularly - receive advice and coaching from a nutritionist and - receive mindset coaching that would transform the thinking and approach to health and fitness. None of that happened. There was just the one training programme for everyone, not modified or adapted to the individual. So whether you’re 20 or 60, male or female, have a health issue or not, you all go along to the same class which they run about 6 times a day. The expert nutritionist advice was from one of the team members, and was a promotion of their own brand shakes and supplements ( that you pay for on top of the monthly fee of £399) and a generic, primarily meat based protein diet built around these shakes. No alternative was provided. Basically it is a crash diet which results in v fast weight loss - which you’re gonna get cos you are eating 600-700 calories a day- but is unlikely to be permanent. The owner later admitted most people put all the weight back on as soon as they’re off the programme. What a surprise! There was no actual coaching as I was led to believe. It consisted of ad hoc telephone calls from the team asking about your class attendance - that is all, and you may get a hug or a high five from a PT and sometimes a cup of green tea. In any event, these calls fizzled out within the first two weeks, until I complained and then again a few weeks later. I have since been had no response to my written concerns except to inform me I was hooked to a 12 month contract ie pay up. So you know, if you enter into an agreement based on misrepresentations and/or do not receive the service you were promised, that agreement is void. When a business ignores your complaint, refuses to deal with you it tells you what their priority is. Money. Lots of other things said to me didn’t happen such as weigh ins, regular reviews, support, ratio of 1 PT to 5 people, the list goes on etc etc At first I thought it was poor organisation but it’s not just that. I am posting this cos when your confidence is low, you can be an easy target, and generally less likely to complain, especially if you are a woman. I think a lot of people exploit that. If you had a better experience and/or were not misled when signing up, and don’t believe you were scammed, good for you. But If you’re thinking of signing up then I would urge you to think twice and turn around, and start running fast in the opposite direction. This is the best way to use this place to kick start your fitness programme

Fantastic experience: Love it best decision I ever made to join Aaron and his staff. I hate the gym but look forward to my sessions here. So far they fly by and everyone is so friendly

Fantastic experience: An independent studio for high intensity tailored training carried out by personal trainers. Amazing atmosphere and very welcoming.

Fantastic experience: the very minute I joined the fitstart family I've been a much happy more motivated version of myself. The atmosphere is electric and the trainers are so dedicated they call u every few days to check how ur getting on with nutritional advise. I love the dance classes with Aaron on Wednesdays they are so loud and fast, that you out buzzing.Dean is my favourite trainer because he always manages to push me past my comfort zone. The whole team is just fantastic even jen in the office is always available for questions with a smile.

Fantastic experience: Amazing. Forget traditional gyms, the FitStart UK experience is the most challenging and rewarding body transformation experience you can get. Personal training on a whole new level, social encouragement from your fellow group members and amazing results praised. Redesign your nutritional habits, Rebuild your body, Reclaim the fit, healthy and active version of you.