Information about PureGym London Southgate
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about PureGym London Southgate:
Welcome to PureGym London Southgate, your go-to destination for fitness in London, United Kingdom. Our gym is open 24 hours, offering an inviting and friendly atmosphere for all members.
Many users appreciate the variety of gym classes and personal trainers available, highlighting the excellent energy and motivation they bring, particularly in classes led by Kadeem and Claire. Members often commend our staff for being friendly and helpful, contributing to a supportive community atmosphere.
While some feedback points out that the gym can become crowded during peak hours, resulting in longer wait times for equipment, we've implemented an app feature to help members plan their visits. The gym is designed to accommodate various fitness needs, and we encourage members to share suggestions for improvement.
However, there have been mentions of maintenance issues, including broken lockers and cleaning stations that need more visibility. We're committed to addressing these concerns to ensure a clean and enjoyable workout environment.
In summary, PureGym London Southgate is an excellent choice for those looking for a budget-friendly gym with quality classes and dedicated staff, although we are continuously striving to improve our facilities and member experience.
Services, Machines and Guided Classes
PureGym London Southgate: Opinions
Negative experience: I'll put this rating higher when you put the heating higher in the place. Feels like minus 10⁰ when your working out in there!
Hi, thank you for taking the time to leave us this review. We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes. Thanks, PureGym
Fantastic experience: Highly recommend it’s my fav gym. Staff are really friendly and I love classes there
Hi Ewa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. ] We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Gym is always overcrowded , staff are not around to keep some order when people slam weights around and are loud as hell, there is at least one machine out of use every week..a lot of lockers in women’s don’t work properly.. I’ve also found that some PTs are loud when training their clients like they own the gym putting music loud and yelling so much you can hear them over your headphones. Positives… some of the staff is nice..
Hi Kat, Thanks for taking the time to leave this review, we're sorry to see it's 1 star. It's important to us to receive member feedback, so that we can continue to improve the service we offer our members. We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us. You can either have a chat to your Gym Manager, or contact our Member Services team on [email protected]. We look forward to hearing from you! Thanks, PureGym
Negative experience: TERRIBLE. lost expensive headphones. No phone to enquire if anybody found them. What company does NOT HAVE A PHONE.
Hi Gloria, thanks for leaving us this review, We are sorry to see this is 1 star. As we are an online company, we do not have open phone lines. Members however can reach our Member Services team via email or social media and they will be happy to advise and assist further. When it comes to lost property, we advise members speak to Gym staff inside the gym as they will be able to check lost and found and advise further. Thanks, PureGym
Fantastic experience: I love the treadmill here and the atmosphere
Hi Dolly. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I have been coming here for years and I pay the highest amount to use the massage chair there. But it is constantly broken. If it continues to be broken like this I will cancel my membership. Also you always give discounts to new members I think there should be discounts for current members too.
Hi Serife, thank you for taking the time to leave this review. We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible. If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can. Thanks, PureGym
Negative experience: I have been a member of PureGym Southgate for a few months. I made the unfortunate error of giving my personal details to one of the personal trainers (CGBodyBoost) for their spin class. These personal details were not used in accordance with GDPR. Furthermore, this particular personal trainer took it upon themselves to make my training environment very uncomfortable by hanging around me for extended periods of time and staring. Other times she would gather other people around her staring and then whispering to those next to her. I've also heard from other members that Claire was speaking about me behind my back to other members. When I raised this with management, they phoned me to say it is not a PureGym issue, despite this person being a member of staff and my details were collected for the purposes of the business. They have also said that SafeSpace will not deal with my issue. Please be wary if the gym manager, Sereen, phones you after raising a complaint with her. This will be her attempt to silence your concerns rather than addressing them. I am disgusted with this response as PureGym frequently advertise being against harassment, but when it's brought to their attention, it was immediately dismissed. For this reason, if you want a peaceful training environment with staff the take their professionalism seriously, I would give PureGym Southgate a wide berth.
Positive experience: Pros: - Facilities are nice for the most part; the locker room is also nice. - Staff are friendly and helpful. - Gym-goers are usually friendly. Cons: - The gym lacks some machines required for the app exercises, and no alternatives are suggested. - There is a distinct lack of cleaning equipment, with the only one available hidden by the hydromassage chairs. - Dumbbells are always in the wrong weight holder, so it takes a while to find the correct weights. Overall, a decent place.
Hi Robert. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Love that's it's 24 hours but this particular pure gym feels cramped.
Hi Rohan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Fantastic experience: Very nice gym. Good quality facilities and equipment. The amount of equipment is high which reduces the chance of you not getting to use what you want though the cardio equipment like treadmills, cross-trainers and bikes are more numerous, so if you want to use the weights try to aim for the quieter hours for more luck. On the topic of hours and their busyness, the PureGym app (which contains the door-access QR code and pin so you'll probably have the app downloaded anyway) also contains a "busyness" meter for your gym over the course of the day. This can help you plan out when you want to go to avoid the crowds.
Hi Stephen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I don’t even know where to start, the fact that dumbbells are all over the place but never in the the dumbbell rack, the place would benefit from a little bit of cleaning, I mean it’s really messy, especially in the changing rooms, oh and don’t let me mention the hole in the wall from a fist in the changing room( my guess some steroid addict with zero brains ), let’s be honest the place is a trash, unfortunately they are the only one in the area.
Hi Aleks. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Negative experience: Small, overcrowded and messy, constantly jam packed with annoying broccoli haired teenagers who are more concerned with lingering around posting TikToks than actually letting people use the facilities, and of-course they leave the weights lying around. If it wasn’t for the primark price point I would give it zero stars. I would happily pay 3 times the rate if it meant filtering out the hoodrich mob, did I also mention it was messy?
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: I love this gym classes are amazing and so are the trainers ,I did Antony's pump class today can't recommend him enough
Hi Angela. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Claire is an especially good personal trainer
Hi Gordon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: The best gym ever
Negative experience: Now that the air con has bee changed, it’s so hot and unbearable and it’s not even summer yet. This has to be sorted as a matter of urgency. I’m a loyal member and like the classes but will have to leave if this doesn’t get sorted.
Fantastic experience: Love PureGym Southgate - Claire Greenfield is amazing enjoy her classes!
Hi Donna, thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want our members to work out confidently with us, in a safe, clean and friendly environment. It's great to hear that you are enjoying the gym, and that we can help you in your fitness goals! Thanks, PureGym
Fantastic experience: Claire Greenfield legs bums tums
Hi Bridget, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want our members to work out confidently with us, in a safe, clean and friendly environment. We are really happy to hear you enjoy using the gym, and that we can help you in your fitness goals! Thanks, PureGym
Fantastic experience: Ellie"s class is always a tough but very enjoyable 45 minutes
Hi Charlie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: I just wanted to say big thank you for Sereen Stewart today. I did attend Cycle classes @ 11.00 am. Excellent cycle class ♀️ thank you.
Hi Anna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Excellent classes in particular Serena’s cycling classes - incredible workout with the right amount of drive and brutality! Seb’s classes are also fantastic. Ellie’s bodytone classes on Fridays are brilliant, Akile’s dance class on Saturday, is my favourite class of the week!
Hi Elaine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Amazing class thanks Kinzey Great work out very motivating funny and bonus of good music !! Not to miss best class ever - he is an amazing personal trainer ! ♂️
Hi Maya. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kinsey Amazing well done . Your classes are
Hi Andi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Top class - please do more classes in Southgate
Hi Rishi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really recommend the Gym classes to anyone joining ! Super good workout to great music & can work at your own pace, genuinely look forward to my classes . Every trainer has their own way in which they direct the class and are always more than happy to help if need be. Seb’s Classes - Box fit & body tone, my favourite super fun and challenging, great energy always. PK’s Classes - Always pushing everyone, great music playing , good vibes. Antony - Amazing Classes, great focus on form, banging playlist Kadeem’s Classes - Motivational, great solid workouts always good energy. Also Yoga & Pilates classes super good for a regular stretch & working on smaller muscles
Hi Patricia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Love the full body circuit/multi-station type classes, particularly those run by Seb, and new-comers, Corrine and Kinzey. Their efforts to add variety, to motivate and to make the classes fun are hugely appreciated by the class regulars like myself. Thank you guys
Hi Johnny. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Love Ellie’s Friday morning class. She incorporates some Pilates which makes it different from other body tone classes.
Hi Sabrina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kinzy class was great
Hi Andrea. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Corrine's circuit class on a Tuesday is absolutely amazing. Works absolutely everything and she is so encouraging
Hi Sarah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Corinne's. Circuit class 1st visit didn't collapse she's inspiring.
Hi Yogesh. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is a fantastic personal trainer who will make every session and class very fun. He has the best personality and will have you laughing…truly amazing guy
Hi Georgie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is very professional and enthusiastic gym instructor. I really enjoy his cycling classes, he’s always well-prepared and happy to help you! 5*
Hi Dimitra. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeems classes are great - the pace is great, more pushups and arm workout in the routines would be great however overall a great class not be missed!! Oh and the bikes could do with a refurb!
Hi Marcia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is great - friendly and makes the class. Would rather an hour class but 45 mins is also great!
Hi Sharon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Spin is always great fun with Kadeem!
Hi Sofia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Always excellent classes with Kadeem that really push you!
Hi Ruairi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Such great classes and community - love classes with Seb, Ellie and Kadeem!
Hi Amari. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is the best! Really pushes and motivates you to work hard !
Hi Anna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is just the best. His classes are so fun and he makes us work so hard. I thought I was getting the full experience, until I started doing 1-2-1 training sessions with him. Then my life changed for the better. 6 years later, he is still my PT.
Hi Natalie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is the best PT in pure gym Southgate. So helpful, so knowledgeable! And occasionally quite fun
Hi Jada. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is the best if the only instructor at Southgate prime gym where absolutely all classes are worth visiting! He always makes the exercises challenging but inspiring and enjoyable! He always pays attention to every person in his class and he is always helpful!
Hi Desislava. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem Prime -Lynch is the best instructor in Southgate Pure Gym, highly motivating, every single class is always challenging with a great atmosphere. Never failed to deliver what is promised if not more! No wonder his classes are fully booked. Highly professional, inspiring, and makes you come back over and over again. The results speak for themselves!!
Hi Tanya. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem is a brilliant giving us a great workout and so much fun, so we work hard and feeling always great after his class
Hi Lana, thank you for taking the time to leave this review, we are delighted to see this is 5*s. It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym! Millie, PureGym
Fantastic experience: Kadeem’s Sunday Bootcamps are brilliant
Hi Danielle, it's great to hear you're enjoying PureGym and the classes - thank you for the 5* review! Millie, PureGym
Fantastic experience: Very good class with Ellie Friday morning
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: It was a very refreshing class, very effective and Ellie was very patient correcting where necessary- I really enjoyed it!
Hi Fania. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Just finished a step class. Good cardio session and Connor made it fun and challenging. Looking forward to going again next week.
Hi Amanda. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great step class with Connor!
Hi Sheri. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Negative experience: Awful place to enjoy the iron paradise we call the gym. If you enjoy rubbing shoulders with creatine filled teenagers in a testosterone fuelled cockpit, you shall thrive. Smelt of curdled milk, and dare I say, cannabis!
Fantastic experience: Thanks to Sereen for this great class! I really liked the intensity and the variety of exercises. This is one of the different classes at the gym, the rest are very repetitive and even some the instructors always do the same exercises with no variety. I wish Sereen does more of these classes on different days so I could attend.
Hi Elena. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Advertised on the website as having parking on site, parking is blocked off by poles embedded into the group, and cars parked in front. No parking close in the area.
Hi Sean. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated. Thanks, PureGym.
Positive experience: V.good- great energy!
Hi Seral. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great place, great trainers!
Hi Anna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Inexpensive gym, quite crowded usually (in barnet), but clean and has everything you need for a good workout.
Hi Enrico. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kanzey boot camp class is fantastic xxxxx
Hi Consuelo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Fantastic experience: Great gym, all equipped with what I need. Thankfully they've moved some of it around. The leg curl (with bum up) has been moved towards a wall, so it's a little more discreet for women. I go at 5am when there's not many people about so there's no waiting around. I can be in and out in 45 minutes atthat hour.
Hi Vanessa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Unfortunately,lately it doesn't even look like a gym but some social club. Bunch of teenagers goofing,laughing and socialising around and occupying half of the gym ,sitting on machines ,not working out but just scrolling on their phones. Also lots of other ppl seem to go there coz of boredom , only sit on machine,no work out, and starring on their phones or checking the people around. So your chance to get on machine is many times zero and you leave frustrated . There should be time limit on each machine and people should be more respectful towards other ppl who actually go there to work out and not play with the phones or treat this place like social clubs
Hi Ashley, thanks for leaving us this review. We appreciate and value our member feedback. We have a strict age policy which is 16+ years. Staff have the right to ID anyone they believe to be under this age. If you have any concerns, we would advise speaking to the Gym Manager. Unfortunately, we are unable to monitor the usage of phones in our gyms 24/7, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. Thanks, PureGym
Negative experience: The gym is small and crowded. Weights are all over the place. The lockers are broken. Only a few can be locked. And the siuthgate bus station is so crowded. Buses are never on time. Its only worth it if you loce nearby.
Hi Colin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: Awful layout but for me the worst is the children inside. As a former pt not only is this annoying for other members (they train in groups of 5-8) but it’s very dangerous for them long term as it seems there is little to no education for them when they join and they could be causing long term damage. Maybe have certain hours or sites under 18s only. It’s only a matter of time before we see an accident. I have a teenage son and I would advise him to have a specially adapted program before being let loose in a gym
Hi Tekin, thanks for leaving us this review. We are sorry to see this is 2 stars. If you have any concerns regarding members then we would advise raising these with the Gym Manager as they will be able to investigate and assist you further. We apologise for any inconvenience. Thanks, PureGym
Negative experience: Worst of the worst Extremely cold and rude staff.
Hi Jordi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Fantastic experience: Clare is an amazing person and always does her best to push us to do our best
Hi Artenisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I am sorry I have to give this gym this rating. However, I am a member of this gym and book classes regularly. However, some staff members (gym Instructors)are not welcoming and have little to no customer service.
Hi Jay and Rach, thanks for taking the time to leave this rating, but I'm sorry to see it's one star. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. The best way to pass feedback on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed, or you can contact Member Services. Thanks, PureGym
Fantastic experience: Staffless gym, very clean, well equipped and reasonable price. Many offers. No parking
Hi Natasha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: The dirtiest gym in London , you get what you pay, lazy staff, stinky toilets and showers ,the gym in general smell dirty
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Positive experience: Nice gym for a good price. Definitely need more cleaning stations and supplies especially for the amount of people who use this gym.
Hi Cee Cee. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very friendly members of staff and users.
Hi Maxine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very convenient, affordable and clean
Hi Mercy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: A bit of a disjointed gym. But has everything you need
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Workable for a simple workout but definitely a no from me on the long term. the layout is confusing. Small corridors and multiple levels with closed areas mean that it feels claustrophobic. Parking is a nightmare - don’t bother if you’re driving.
Hi Dom. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Very good value for money and good location. If you are not fussy then this gym is more than enough for you. Also the trainers are nice guys and doing good team sessions. However it has some cons that made me give only 3 stars: Biggest issue is that the place gets so crowded ( especially in the evening) , that it makes it almost impossible to work out. I even got so annoyed one day that i just left. 160-170 people are too many for such a space. 2nd : the cleaning in the toilets and the changing room doesn’t keep up with the amount of people. Of course it will never keep up as one cleaner can’t possibly be everywhere at the same time and clean for 160 people. 3rd: because of so many people the air quality is not very good, i can feel it when i run. Its too hot and hard to breathe. Also they trying to sort it by turning the AC on , but with a ceiling of only 3m the cold air blows right on peoples sweated necks bringing them at risk of getting sick. The solution would be a ventilation system that extracts warm air outside not that pushes cold air inside. Or an even cheaper solution is to keep windows open Overall the gym is ok as long as you don’t need to use it during peak hours. However if you need to use it during peak hours , you can somehow avoid the worse by doing mainly cardio or joining team classes with a trainer , or doing leg exercises or aerobics. If you go for the other machines or especially for the free weights and the benches you might find yourself waiting for your turn.
Hi Daniel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club where possible. Thanks, PureGym
Fantastic experience: Really good atmosphere Staff made me feel welcome and comfortable. Ready to get fit
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Fire exit is barricaded, makes me scared to enter
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated as all fire exits should be kept clear. Thanks, PureGym.
Fantastic experience: Always happy with the lovely staffs.♥️♥️♥️♥️
Hi Bimla. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Gets busy, with a.lot of younger folk sitting between sets on machines staring at their phones, a couple of machines out of action and on one occasion there were no paper towels available at the cleaning stations
Hi Anthony. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: Gyms bless..no eedyats n staff are helpful.
Hi Erk. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: The place is OK. Spacious. Toilets dirty. Staff here are much better compared to borehamwood. They actually say hello.
Hi Russ, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We're sorry to hear about the issues as we take our standards very seriously. The best way to pass feedback on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed, or you can contact Member Services. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Negative experience: A place for teenagers to hang out in groups rather than a home of exercise. Don’t come to this gym and expect to ever get on the weights. 5 or more people per machine, each waiting for the other to finish. WHY the managers don’t say anything is beyond me. The classes are quite good but spin is in a tiny room and over packed. I’ve definitely been to better PureGyms.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Negative experience: So Ive been a member on/off since 2014 back when La Fitness used to be here and then was taken over by PureGym. It used to be a good crowd of people with more trainers and you could be relaxed with your belongings. Since the refurbishment which is amazing, the new crowd makes for an uncomfortable environment.The cheap price plan makes the gym a perfect hangout for kids. I miss the relaxed environment it used to be. The other day I left my phone on the side just for a minute without thinking, I went to turn back it has been stolen and when I went to talk to member of staff they just didn't care. I know I shouldnt have turned my back on my things but it says alot about the state of the gym. Now membership has been cancelled immediately.
Hi Nasrin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that your phone was stolen from you whilst you were in the gym. Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings. Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement: • Members are solely responsible for their own belongings when visiting PureGym. PureGym accepts no responsibility for any loss or damage to property. Thanks, PureGym.
Positive experience: D has one of the best classes I've been to at this gym! Her routines are always different, which really help when you're attending more than one session per week. Plus her music choice is perfectt- before you know it the class will be over and you'll be covered in sweat. There are some draw backs for the place in general, so I haven't given the full 5. The gym is on the smaller side and could do with bigger rooms (some classes are very popular so could use a bigger space). The equipment could be cleaned down more also as the weights have a fair bit of grime built up on them.
Hi Courtney, thanks for leaving us a review. We are happy to see this is 4 stars. We appreciate and value our member feedback. We would like to apologise for any inconvenience caused and would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Fantastic experience: Easily the best gym I have ever used. Equipment ✅ Staff ✅ Ambience ✅
Hi Adetola. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Kadeem’s Sunday morning spin classes are the best. He’s a great instructor who always brings energy and a motivating playlist!
Hi Canan Ahmet. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Just started going back to PureGym Southgate. It's a good clean inclusive gym with friendly staff and well maintained sufficient equipment over two levels. My wife loves the classes also.. Update on my ghum membership. I've now been a member at pure gym Southgate for over 12 months and it's a fantastic gym with very attentive and friendly staff.
Hi Gareth. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Smaller than I am used to as I normally go Barnet. Clean
Hi Da. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Love working out? Must visit. Very nice personal trainers
Hi Kenny, thanks for taking the time to leave this review, we always appreciate member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym and that we can help you with your fitness goals! Thanks, PureGym
Positive experience: Great Gym so Far Just needs a Boxing/Heavy Bag and then it would be Fantastic.
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: A good gym , friendly staff, but the equipment needs updating
Hi Suk. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: Pay almost £30 a month but I have been told by member of staff that I can NOT use the car park!! How this possible!?!?
Fantastic experience: Nice atmosphere, good equipment
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Massive gym whit all what you need for training, manager is very good and you have a big selection for PT to help you in your work out when you needed.
Hi Francisco - Thanks for taking the time to leave this 5* review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: The gym is ok, quite small compared to other branches in particular the weights section, and quite crowded. The parking isn't great. Like most pure gyms it's consistent in terms of equipment and reliability.
Hi Imran. Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Positive experience: Classes are very good and all the staff there are amazing. The only reason I give 3 stars is because they don't spend money on new equipment and not really interested in making the gym environment better. So in terms of all the trainers there, they are all amazing and I love doing their classes. In terms of the Gym, if I wasn't doing the classes would probably go to another Gym or another Pure Gym
Hi Onur. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Not bad. Inexpensive and has good free classes, friendly staff and decent clean fitness equipment in good condition. Downsides are the weights room is far too small and crowded and difficult to get to use so I’ve had to change my entire training programme, also no sauna, showers that turn off 5 seconds after you press the button and no shower gel. Also no free chilled water - only available with premium membership and no-one to welcome you on entry/reception but that keeps the price low. Lots of room for fitness training. It’s my second gym after Fitness4Less in Bethnal Green and inferior in the above regards but superior in terms of clean showers and fitness space if that’s your thing. Recommended for fitness as opposed to weight training but that said, the weight machines upstairs are in mostly good condition.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Lovely place to meet new people .I just love to go every morning to join a class and my day will be great after.
Hi Rodica - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Negative experience: Worst gym I've been to. It's like they got a small warehouse and dumped the equipments in any space they can find. Edit: I don't think you quite understood my review. It's not about the equipments used by members, but how the equipment has been arranged in this small space by the gym managers
Hi Tahir, thanks for leaving us a review. We are sorry to see this is 1 star. We appreciate and value our member feedback. We apologise for any inconvenience caused. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Negative experience: Gym is good for the winter time, but summer time the ac is always on the lowest setting making people sweat without even training properly
Hi Sabit, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused will ensure this is addressed in club. Temperatures and the air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Negative experience: Wouldn’t let bear in Fuming Will not be the last time you hear from us
Hi Johnny! Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services [email protected]. We wish you all the best with your future fitness goals! Thanks, PureGym
Positive experience: Good gym but could do with more bench press. Only got one.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand, getting the balance right between weights and cardio. We will pass on your suggestion to the team at the gym and you can also approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Negative experience: It is probably the worst gym I have ever been to. those who wrote good reviews are possibly kids that go there to play and have nothing to do with the gym but just killing some time. anyone who is looking for a well organised gym good machinery and shorter waiting times he's going to get very disappointed like I did. It was literally impossible to use any machine due to the number of customers inside also it doesn't feel like you're in a gym as it's more like a playground for kids go there just to be on their phone taking up the space and equipment from those that actually wanna work out .
Hi Justice, thanks for the message. We are sorry to see that you have rated the gym 1 star. Please can you drop us a DM so we can have a chat to you about this rating and what we can do to improve our service going forward! Thanks, PureGym.
Positive experience: Good atmosphere, nice and cool temperature. I recommend going at times when not many people are at the gym. Good quality and clean equipment. would recommend.
Hi Kazi, thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. Members can use the members area via the PureGym app or website, to see how many people are in the gym. It's great to hear you enjoy using the gym and have got a routine back! Thanks, PureGym
Fantastic experience: Great atmosphere, friendly people and love the cleanliness of the place
Hi Arjun - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
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