Cowbridge Leisure Centre

Negative experience: I had assumed that paying membership meant that I could join classes and be free to walk any part of the gym , apparently not . I walked up to the bike class room they have upstairs with intention to join a class and I walked through the door the class had recently begun and I was met with shouting by the member of staff stating that there’s a class going on and to leave . Having realised I was not welcome I went to leave trough the doors accross the room but was met with sarcastic and belittling remarks by the ‘gentlemen’ a mr Mike Gingell running the class , who then proceeded to say I wasnt aloud to join the class in a very aggressive way whilst also borderline shouting. Refusing to let myself be bullied I stood my ground only to be met with more snarky remarks and concerningly rather threateningly said “ we’re going to have a little chat” refusing to waste more of my time on him I then removed myself . Only reason it’s not a one star review is that when I voiced my concerns to a young member of staff at the desk I was delighted in his professionalism and manners and other members of staff are very polite however I recommend everyone to avoid a ‘ Mike gingell ‘ he is was extremely rude, aggresive and patronising speaking to me as if I was a child , mike you’ve let your team down big time .

Fantastic experience: Very busy, loads of activities. ITV were filming the Welsh Blood Service there today.

Fantastic experience: Only went past it , taking my mother in law to doctor's surgery next door .but before covid came in March 2020 I used the leisure centre for the gym .which was great

Positive experience: Ideal local fitness centre. Not 24 hour.

Fantastic experience: Nice clean well set up hall with great staff who are on hand should you need anything.

Positive experience: Very welcoming, had a lovely cup of coffee there

Positive experience: They do try to please everyone.thanks.

Positive experience: Was there for a bowls match. Good welcome.

Positive experience: Helpful pleasant staff. Clean facilities.

Fantastic experience: Held my grandchild's 6th birthday party which turned out to be an excellent venue to hold it. The hire of the hall for 2 hours including an indoor bouncy castle, tables and seating big enough to cater for 36 children and their parents for £105.00. This did not include the food which we all provided. The children all had a fantastic time on the bouncy castle ensuring they were never bored. There was also a choice of coffees available at the reception desk, exactly the types sold in Costa for around £2.20 to £2.75. Parking was no problem as plenty of spaces available by the main entrance for mother's and toddlers as well as disabled blue badge holders.

Fantastic experience: Great

Negative experience: Very out dated facility where everything could do with a refresh. Staff are friendly and seem to work hard, but the building and facilities themselves aren’t very good

Positive experience: Very good activities, male changing rooms are a bit run down.

Positive experience: Currently under going roof renovation which is taking too long but the staff are very friendly and obliging and accommodating. Cloths and antibacterial are used to wipe down equipment by the individual. The cloths are then put into a bin at the end of the session to be washed and re-used- excellent way of recycling

Negative experience: Been numerous works going on for best part of 2 years, certain facilities like the spa have been out of action since 2020, with no communication from management on when these facilities will be open again, keep blaming contractors for lack of facilities, no reason to have the jacuzzi, steam room and sauna all out of action. Numerous equipment such as treadmills are still out of action (3 months ) this is a pain when already limited equipment is limited further because they are faulty and not been fixed, Roofing works have been taking place for about 6 months now with no sign of being finished any time soon, leaking roof often rendering the gym out of action or even being closed on numerous occasions (22,1,22) recent 50% off is appreciative but it’s about 1 year to late. Most gyms, leisure facilities are currently offering 1 month free gym membership with access to all facilities! The staff are helpful enough and apologetic but there has been very little if any communication from senior management

Positive experience: Needs a good clean, there are stickers and gum on the sports hall walls, some of it has been there 3 years now to my knowledge. Floor is breaking up in places also. Loo cubicles falling apart, manky hallway carpets. Lockdown would have been a perfect opportunity to get such maintenance done.

Fantastic experience: Badminton training on Tuesdays 6-8pm, helping to improve my skills, and helping to develop the younger generation with improving on their skills too.

Positive experience: Such helpful staff

Positive experience: Clean and tidy. Went there to donate blood.

Fantastic experience: Aa

Fantastic experience: Best disabled facilities at a leisure centre in the vale, we hire out the health suite every week, tracking hoist available to assist getting in out of pool, friendly staff, can't fault them.

Fantastic experience: Went to craft exhibition

Fantastic experience: Brilliant staff, lovely clean venue, had both my children's parties here 2 years in a row, superb!

Positive experience: A bit noisy for my myself today

Positive experience: Friendly staff. Great choice of group classes

Negative experience: Was referred here for physio wasn't what I needed. Very disappointed. Cost me £50 for 16weeks what a waste of money.

Positive experience: I attended two times a week minimum good although makeing me broke with the prices

Fantastic experience: This is where mother ,full time worker can relax

Positive experience: Best leisure center

Fantastic experience: Clean also friendly and knowledgeable staff

Positive experience: An OK selection of equipment. And the staff are very friendly and welcoming.

Positive experience: Ok

Positive experience: Equipment needs a good clean

Positive experience: Decent leisure centre

Positive experience: Very spacious and fun filled activities

Fantastic experience: Friendly, knowledgeable staff who are there to ask for help or guidance should you wish. Lisa who cares for the "referrals" is an amazing Lady, absolutely the best, gives lots of encouragement whilst gently pushing you in the right direction. Took up Pilates as a good "core exercise", Michelle is fantastic, gives an easy option for newbies and leads you through the exercises, makes you feel able to keep going and keep trying. Like anywhere and anything, you get back what you put in, but if you invest the effort you will be well rewarded by the Staff here.

Negative experience: The gym is expensive.

Positive experience: Located in the heart of South Wales we are a leisure centre offering a 40+ station gym, sauna and spa, sports hall, and cricket nets. With state of the art equipment and enthusiastic staff on hand to help you, our gym is the perfect place to get fit! You can pay separately each time you go, or for a great deal you can sign up to our expressions fitness membership and gain exclusive benefits. Some of which include; a free induction with a fully qualified gym instructor, as well as unlimited access to swimming*, health suites* and fitness classes*. We want you to get the very best out of your membership and that’s why we offer a personalised plan to help you improve and reach your health and fitness goals, including a 6 week review. *At participating leisure centres

Positive experience: Kids party went well. Organised and clean

Negative experience: Karate comp lack seating in a small room due to over booking. The toilets were a mess and not working so unable to use them.

Fantastic experience: Great place for roller skating parties

Positive experience: Lovely staff, lots of classes. Would be 5* if there was a swimming pool

Fantastic experience: Great facilities in both the cardio and functional training studio. Staff are helpful and knowledgeable. Enjoying my membership

Fantastic experience: Soft play for kids is great!

Positive experience: Good clean parking a bit sparce around club house. But car park a short distance away. Cheap beer's.

Positive experience: Good area to focus and plenty of free equipment .just is a bit outdated

Fantastic experience: Very friendly, gym is a bit small and could do with a pool. Circuit training is great.