Trilogy Health & Fitness at Cripps

Fantastic experience: The first time ever I got 1-2-1 session about using the equipment

Fantastic experience: Helpful staff. Great facilities and classes. Only down is the small free car park

Negative experience: Today, I went to Cripps for gym workout around 18:45 and I hanged my jacket in changing room downstairs and after workout couldn't find it, someone stole it.

Positive experience: When I walked in kind state people and 5£ per person the lockers are clear but clean more often. In my opinion the swimming pool is alright.

Negative experience: the pool roof looks like it might collapse at any moment the changing rooms are often a mess and there is never anyone manning the reception desk, staff are unhelpful and at times rude, if you even see them at all! Has a minimum 30 day cancelation period, so you will be locked in for an extra month even if you aren't using the facilities, also needlessly difficult to cancel your membership.

Negative experience: Awful gym, very unfurnished, workouts machines that are from 1980, a nice size room for spinning class that is always empty and a very small free weight area (next to spinning room) always packed and, again, unfurnished. Free from mirrors which is crazy for a gym. Staff… useless. Very disappointed!

Fantastic experience: Attended Beginners Yoga. Excellent class, great teacher.

Positive experience: Lots of Cardio machines if you want to lose weight but only 1 bench cage and 1 squat cage and 2 smith machine, would be nice to see more but all around its good. Not many people at time of writing but could be worse in January with all new years res and that.

Positive experience: The gym was clean, no staff around really Enjoyed my swim

Negative experience: The lack of cleaning in this changing area is getting worse! After having my swim, I am faced with balls of hair, in every drain, Which you literally have to kick out of the way. It seems to be getting worse every time I go, standards have definitely slipped! I don’t usually see the cleaner as I go early, but I did see an Africa lady once and I never saw anyone move so slow she spent a good 10 minutes on her backside looking at her phone. Not sure if they have changed staff but something really needs to be done. Surely it can’t be that hard to find an efficient cleaner prepared to work a few hours a day. And the toilets, I don’t think I’ve ever been there once when they haven’t been blocked, they seem to have a very poor flush! There always seems to be problems with plumbing! There is only usually one hairdryer working, General maintenance is very slow. There is a permanent tide mark around the edge of the pool but the biggest problem is no air conditioning in the ladies changing room. It’s absolutely terrible and unhealthy after working out!

Positive experience: Visited with my relatives, good to see excellent equipment and service.

Positive experience: No saunas but good gym apart from that

Fantastic experience: Goated

Fantastic experience: Great vibes to train

Positive experience: Well epipt gym good swimming pool

Negative experience: The facilities are great and the cleaner there is the most nicest and hard working person I've ever met, yet the managers were incredibly disrespectful towards the cleaner upon what myself and others would say to be a lie as they suggested that the female cleaner was abusive towards member and staff despite the female cleaner being an incredible woman, as well as saying that she makes the rooms 100% worse than before she gets there however that female cleaner has been the foundation of the interior appearance being so clean and even when a member over heard the horrible conversation that the managers had with the cleaners and even said that it was a lie and that the female cleaner is amazing in both attitude and cleaning, the managers simply turned around and said "its non of your business" when I'd argue that it is the members business as its apparently the members complaints upon the fantastic female cleaner that supposedly lead them to disrespect the cleaner to the point where she was in tears afterwards. I am completely disappointed and disgusted upon the behaviour of the managers upon creating lies of an innocent, fantastic in both behaviour and cleaning. ABSOLUTELY HORRIBLE!!!

Fantastic experience: Great facilities for all needs and a great pool.

Fantastic experience: Multiple equipments. Not much wait time.clean.swimming pool also good

Fantastic experience: I play badminton here. They also have swimming pool, gym and cycling

Fantastic experience: A great place to gym and swim.

Positive experience: Nice gym and swimming pool Good trainers and well maintained faciliu

Fantastic experience: Love this place, Best equipment and usually quiet. Sauna or steam would be great...

Fantastic experience: Love it in general! One thing - punch bag is hanging too low!

Negative experience: Needs an upgrade and most of the gym equipment servicing.

Positive experience: Polite friendly staff, good facilities. Pool area could do with a refurb and changing rooms really hot

Positive experience: It's always been the better place to swim out of the Trilogy lot. Parking is now terrible though. I think it's the hospitals fault though, not Trilogy.

Fantastic experience: Great gym with a very wide range of amazing equipment. Staff are absolutely amazing very friendly and helpful they always take the time to help and teach. Very clean facilities and very secure. The air con is a massive lifesaver

Positive experience: Good facilities

Fantastic experience: Great gym facility with amazing HIIT classes. Air conditioned gym area. Good selection of weights & a 25m pool The teraguns are so helpful too

Positive experience: Review is for pool use only. Decent sized pool and unlike some other local pools the temperature is fairly stable (a few others have frequent heating issues!). The pool could use more frequent cleaning but that's the bottom and not really an issue. The facilities are clean and well kept. Loses a star as paying 60p to park every time adds up. I know its in a hospital but if you're a paying user, it feels a little much, especially if you do not live locally enough to just walk in (two hour walk).

Negative experience: Outdated hygiene. Heat blowing in the middle of summer and dust and trash in the building. Quite disappointing

Positive experience: Badminton Parking restricted

Positive experience: I didn't use the gym, I had a course in one of the rooms upstairs. The guy working in the gym was helpful and let me upstairs and told me where to go. The room had a bar, but sadly was not stocked for my course that day. The room was also quite dated, like it belonged in a smokey old pub when you were able to smoke in pubs

Positive experience: Good gym but bad customer service.

Negative experience: Unbelievable. very unprofessional, very disorganised receptionist. I came with my young daughter to have fun day but I have been told that I have left just 30 min so I can wait for another session which start in one hour we paid and wait on site. When was our tern to swim the receptionist said we can't go becouse this is session for 14 + and my daughter is to young. I have been left with my daughter in tears as this was her treatment day. How unprofessional. Website said different information to receptionist

Positive experience: Update: Haven't been for sometime but wanted a Friday evening swim and it was booked out to classes - and the pool was empty! I joined a few years ago, as I lived locally and the gym was quiet, and I could get to the pool after work. However, post covid all seems to have got worse; the gym is too crowded, this being due to the university opening across the road, and the pool hours have been drastically cut or block booked. Unless you’re retired or on a shift or can get there at lunchtime, you cannot use the pool. It used to be open until 9 weekday and then 6pm at weekends – now on Sunday it closes at 2! I feel rather ripped off.

Positive experience: Booking system is temperamental

Fantastic experience: For the most part I love going to the gym, except sometimes the music is way too loud and I can’t hear anything my partner is saying or my own podcast

Fantastic experience: My favourite gym in Northampton

Fantastic experience: Popped in for a relaxing steam & sauna!! Had a wonderful time as there was only 2 people in the place along with me. Easy to park, excellent customer service and a wonderful relaxing time spent in the health suite.

Negative experience: They don't care about their swimmers. I've been a member for 10 years and watched as times for the pool have been cut back more and more, whether due to staffing or renting it out to swim and triathlon teams. The pool is now only open until 8pm on weekdays, closed Fridays evenings and weekend afternoons. Yesterday I went in and was told the pool now shuts at 7pm on Thursdays because they're renting it out to a diving club. (And they couldn't be bothered to tell me this till I was literally stepping out poolside, good job Cripps.) Mounts, the next closest pool, also has no evening Thursday swim. You'd think they'd make one of them available! I have an appointment to look at Virgin gym, because it's the only other Northampton gym with a decent pool. I'd rather not sign up to an expensive gym I'll need to drive to, but what's the point in being a member of a pool that you can barely use? The way it's going, in a couple of years, Cripps will be shut at 5pm every evening and rented out for private swim lessons for children C'mon, Cripps. You're selling your members out to private groups.

Fantastic experience: Good gym, so far it not been crazy busy which is great

Fantastic experience: It is great! They have several different rooms for different purposes, but with all your standard gym equipment. Moreover: They have a swimming pool and I've tried it. It's nothing special. Pretty bland. But it does its job. They have floaties to use if needed. Deep end is about 6M deep at least . There is at least 1 PT (personal trainer) you can book an appointment with. ✅ For students going to UoN, the discounted price for a month is £15. In my opinion, this is definitely worth it. The changing rooms (the men's anyway) are a good size. They have showers, smaller cubicles to change in and lockers (bring your own lock). ✅ The location of it is very convenient too - right next to Northampton General Hospital. So if you accidentally drop a weight on your toe, don't worry, walk to A&E 5 minutes away . However, one negative is that on Saturdays they close at 3:30pm. A bit too early in my opinion especially since its a Saturday.

Fantastic experience: Nice and tidy

Fantastic experience: Great facility best of the trilogy gyms /pools for acess

Positive experience: Easy to restart my monthly membership, staff are lovely, easy to wipe down the machines before and after

Fantastic experience: Excellent facilities pool and gym are very clean good staff aswell

Negative experience: Tired and needs some money spending on it compared to other trilogy places.

Positive experience: Good gym easy access pool is brilliant

Fantastic experience: Nice place to work out. Swimming lessons for children are excellent. Memberships are a good price and you get a lot for your money.

Fantastic experience: Staff are great. Facilities are decent in quality. Always feel welcome here :)

Fantastic experience: Brilliant staff and facilties

Positive experience: Been a member and regular visitor for last 3 years as its close to ny work place. Nice spacious place for work out.

Fantastic experience: Rejoined after lockdown. Trilogy have invested in brand new equipment, fantastic value for money which ever membership u choose. Thanks so much Denise for all your helpxx

Fantastic experience: Great swim!

Fantastic experience: Lovely staff, Great concept. Need more locations.

Fantastic experience: Good equipment. Clean and spacious. Number of classes. Loved the boxing room.

Fantastic experience: Exceptional classes

Fantastic experience: Good budget gym. Virtual spin classes available and good mix of kit.

Negative experience: The car park is way too small

Fantastic experience: Love the facilities

Negative experience: One of most poorly equipped gyms, very crowded, members are messy leaving weights and rubbish all around the place. Would not recomend this gym to anyone. And Fridays its closing 9pm not 12 as it shown. Disapinted.

Fantastic experience: I work there, good value

Negative experience: Pools too cold

Positive experience: Close to hospital

Positive experience: I've been coming to this gym last 6 months before I went to Weston favell one but found this one much closer . Staff are nice and friendly but when machines are broken they don't fix them I've been waiting 2 month for them to fix the rowers I get a message yesterday saying they was fixed . Lies lies I went in this morning not fixed at all .

Positive experience: Good ambience

Fantastic experience: Staff are great . Very helpful and always on hand if you need advice . There always checking everything is ok . I had a few weeks out cause of flu when I went back staff were checking everything was ok asking where I had been. Nice that they notice when your not in . Great place to work out never really to busy and no waiting to use machines or anything . Great atmosphere. Parking available everytime I go . Great place to workout and get a sweat on lol . Keep up the good work lads .

Fantastic experience: Great place to work out always . Quite few people not crowned I love it always

Positive experience: Nice gym. All facilities. Helpful staff. But no spa facilities.

Fantastic experience: Great friendly staff

Positive experience: Average

Fantastic experience: Great to get and stay fit!

Negative experience: Shame that they don't offer year up front all subscription based.

Fantastic experience: I have been going to Cripps for two years. It is a very complete gym including a pool with NHS discount, perfect to go before or after your shift. The majority of the activities that interest me are during the afternoon and I can’t go as much as I would like but they have increased the opening times. The staff has been changing but they are all very kind and helpful. The facilities are always clean and tidy. They recently refurbished the changing rooms and there is a small car park free for 3hours but on rush hours is always full.

Negative experience: If you are busy like me and try to work out early dont trust them to open on time.... left waiting outside till 730 and still no communication..call centre closed..its cold abd raining they obviously are amateurs with no emergency procedures in place

Positive experience: Gym is really good.

Positive experience: Nice gym with good facilities, not so crowded, spin studio and virtual sessions are good, well air-conditioned. Free car parking, swimming pool is good but unsupervised. Toilets needs much more upkeep than what's done today

Negative experience: English sporting facilities are not great dirty dingy changing rooms and poolside not many seating facilities and small pool, try visiting some in Belgium, Germany or France an improvement on outdated centres

Positive experience: Held a Thai bo class in the main Function Hall big room and comfortable space to exercise in

Positive experience: Parking here is plentiful and the main hall (where badminton etc can be booked) can be booked for other programmes. The gym is the second largest I think by size in Northampton (trilogy). Overall, I would recommend this place for fitness purposes and would say it is a nice place to go to get MuScLeS.

Fantastic experience: I like going later in the day as it's not so busy. Overall it has plenty of equipment and the staff are helpful should you need help or advice

Fantastic experience: Like all gyms go at the right time it's perfect enough space and equipment to get everything done

Fantastic experience: Great place to workout

Positive experience: Nice gym

Fantastic experience: Plenty of classes and gym equipment to choose from. Staff are helpful and friendly.

Fantastic experience: Good value.

Positive experience: Good facilities, and often not many people in the pool, for good lane swimming.

Fantastic experience: They have got beautiful staff's and the gym is second to none

Fantastic experience: Lovely gym friendly staff.

Positive experience: Go weekly really good gym but free weights area always busy and cycling screen forever freezing , wish they got this repairs and provided a larger free weights area

Fantastic experience: Wszystko na miejscu, bez nie potrzebnego tłoku. Trzeba mieć karnet i minimum 16 lat.

Negative experience: Good amount of gym kit and rarely busy. The pool is also quite quiet. Unfortunately the changing rooms are in desperate need of renovation and are often incredibly dirty. Being on a separate floor to the staff (if they exist?) And dimly lit the changing rooms feel slightly unsafe/spooky.

Positive experience: It is clean and well organised

Positive experience: Never too busy and lots of modern machines, the cardio room is currently being expanded. Some people complain that the pool is old but its a hole filled with water and its warm and clean not sure how that is a problem!? All good although the staff can be difficult to find they all hide in the little office. Also the changing rooms are a little dated and don't look that clean, just make sure you don't go barefoot and you'll be fine.

Fantastic experience: Top gym, very helpful insructures and all in all generally good people at the gym.

Positive experience: My least favourite Trilogy location. Though the pool is always quiet it's very old (dated) and the whole place is disorganised

Positive experience: Quite new machines and not very busy pool