David Lloyd Cheadle

Negative experience: No one picks up the phone or responds to messages if you leave on their app

Fantastic experience: Love coming to this club, the facilities and the people are fantastic, especially Paul the activities manager. He helps me with any queries when I'm in and always goes the extra mile.

Fantastic experience: Just had a conversation with Paul the sport manager very helpful guy absolutely amazing. Would recommend

Fantastic experience: Maddie Ellis is genuinely the best gym instructor! So knowledgeable, friendly, helpful and always puts you in the best mood. Her blaze classes alone are worth the membership! Thank you for all the motivation, encouragement and energy you bring to the classes ❤️

Fantastic experience: Really enjoy coming to the club. Liv and the team are all very helpful and make it a great place.

Fantastic experience: Liv was brilliant at the bar at David Lloyd

Fantastic experience: I've been a member for 11 years now and I really enjoy coming to the club every time I can. Liv from the restaurant is so very helpful and nice with the members.

Fantastic experience: spa facilities are excellent, restaurant is excellent, gym is OK but the classes make up for it. All the staff are great and super friendly. Best classes are the Blaze classes and the best instructor is Maddi!

Fantastic experience: Daisy on bar made the experience brilliant.

Fantastic experience: Fantastic team at David Loyd. Special thankyou to Ian for helping me with my myzone. Finding and keeping my Battery charger for me. Helping me with all the new fabulous Egym equipment. Enabling me to build on my weights, strength, flexibility and push me further with my work outs. And achieving my goals. All the team are so welcoming and friendly. They can’t help you enough. Such a fabulous place with the best people.The instructors are phenomenal at motivating you and pushing you further to achieve and reach your goals. From tennis open sessions with great support off Richard and Stan. Vicky and Maddie are what everyone needs on a Monday morning in blaze to kick start the day/week . Michelle in Pilates keeps it upbeat and enjoyable. Padel is the best and most sociable sport. With a thriving community. It’s not just a gym it’s a place we all love to socialise with the best people and the spa is the greatest escape to wind down after a working week!

Fantastic experience: Shout out to Maddie who runs the best Blaze and spin classes!!

Fantastic experience: The receptionist Deon has delivered a fantastic customer service. Always willing to help and with. Smile on his face.

Fantastic experience: Zak was a great server, super helpful with allergies and made sure we were happy with our food before we left!

Fantastic experience: Fantastic leasure centre, hit a 150kg deadlift here, could easily spend HOURS here well worth cost of admission

Negative experience: Don't waste your time or money! Lots of facilities are not in use, and the online customer service is terrible! Overpriced and underwhelmed! You have replied to my review but not to 2 of my emails or my app messages! You have confirmed to me that your customer service care, is non existent! Shame on you David Lloyd.

Negative experience: What happened to this gym, used to be good and clean, now a rip off and dirty. People don't pay a premium price for the Jacuzzi and plunge pool to be closed 1/4 of the year. And for the changing rooms to be a mess.

Fantastic experience: Amazing gym Really good activity for kids My 6 year old loves his classes with Angie and Ryan Highly professional

Fantastic experience: i popped to David LLoyd Cheadle alst week and was greeted by Grace in F and B , very helpful and very friendly , a credit to David Lloyd.

Fantastic experience: We attended David Lloyd’s annual kids Halloween party…. And Wow it did not disappoint. The kids enjoyed it so much! It had everything from dancing, Photo Booth, dinosaurs, games. The kids team Mia, Ellie, Zay, Libby, Farah, and Sarah go all out! Loved their costumes and how much energy they bring! And also all the team and staff behind the bar and services they looked fab in their costumes too! thanks for a great night!

Fantastic experience: First time at David Lloyd Cheadle and it surpassed all my expectations. We were welcomed by Mia on reception and she couldn’t do enough for us, she made us feel at home straight away and went above and beyond to ensure we had a wonderful experience. Thanks Mia and the team!

Fantastic experience: Our family have been members for some time now and the club is great. In particular the DL Kids team (especially Mia) who are all absolutely fantastic with our daughter. We’ve all enjoyed the Halloween party tonight where the effort put in by all involved made sure that all the kids had an absolutely fantastic time!

Negative experience: I cannot at all recommend this establishment. If you have an issue the management are poor to respond, both in time and in calibre. One in particular (Paul) seems to think he is God’s gift to humanity. Parking is regularly difficult, the gym equipment is like anywhere else, the recovery equipment (Normatec boots, various pressure vibrational guns) go missing for weeks at time, the spa is delightful but very often segments are not working. Presently it is the cold plunge and main jacuzzi, a few weeks ago it was the main sauna. The tennis courts and the like are fun and fine, and the league useful if you’re of that persuasion, and the regular (non management) staff are always cheery. Apart from reception desk - this is so very mixed - asking for a towel is sometimes like Oliver Twist daring to asking for more! I am due to leave; beware if you join on the 2nd or 3rd of the month onwards as you must complete a full 12 months of membership!!! 11 months and 28 days did not cut it for me, so it’s another circa £200 pcm to wait 20 mins for a car park space, 10-20 mins for a lane at the pool, and then tolerate various folk in the spa taking phone calls and playing instatok videos en masse for the world to hear. Such a shame! But marketing for new membership acquisition seems to be the driving force.

Fantastic experience: Love this place! Especially the group ex classes- they’re all fabulous, especially Maddie’s Blaze- she is a legend!

Fantastic experience: The best spa I have ever been to!! Also, Mia on reception was absolutely wonderful and was incredibly helpful. Such a breath of fresh air! Recommend 100% coming here

Fantastic experience: My daughters both love the kids club at David Lloyd. Today was no exception at cine club with fun and games. Gave me a couple of hours of respite too. Highly recommend booking with Mia and the team.

Fantastic experience: The kids club are amazing. My son loves them which means I get to train! Mia, Angie, Sarah L and Libby are so caring, fun, enthusiastic and his face lights up when he sees they’re running the classes.

Fantastic experience: Fantastic visit to DL Cheadle as always. Special thanks to Claire who is always smiling and happy to help.

Fantastic experience: We’ve had a fantastic experience with the DL Kids team at David Lloyd Cheadle. A special thank you to Libby, Mia, Sarah, and Angie, who have consistently gone above and beyond to create a fun and engaging environment for our children. They’ve hosted a wide variety of activities and games that have not only entertained the kids but also helped them develop new skills and build confidence. Their enthusiasm, patience, and dedication make every session something the kids look forward to. We’re grateful for all the care and energy they put into their work!

Fantastic experience: My first visit to David Lloyd was wonderful. Daisy was very attentive, making sure we had everything we needed. The restaurant was a lovely experience, and her service made it even better. I’ll definitely be returning!

Fantastic experience: My first visit to David Lloyd was excellent! Daisy was incredibly helpful and made sure we had everything we needed. The restaurant was lovely, and it was a pleasure to be served by her. I’ll definitely be coming back!

Fantastic experience: I’ve visited this david lloyd many times now. I am not one to write reviews, however what stands out to me most is how lovely the staff are. Specifically the bar staff are so lovely to the extent I had to leave a review! I would love to make a special mention to daisy who always greets me and my friends with such happiness and serves us with such care. A big well done… always makes my day.

Fantastic experience: Had the pleasure of being served by Daisy Khan , she made my experience amazing and was extremely professional and friendly!

Fantastic experience: Was served by Daisy, such a lovely member of staff and great addition to the team! Will definitely be back :)

Fantastic experience: Lovely staff, especially Daisy, always making my day!

Fantastic experience: Recently visited with my girlfriend. Absolutely fantastic service. Shout out to "Jordan" for his experience and looking after us.

Fantastic experience: Visited for a fitness class and stopped off for a coffee and some food . Staff member who served me was Jordan and was very engaging in his manner nothing to much trouble and coffee was served with a smile

Fantastic experience: Lovely experience ,Mia from the kids club really helped my niece set in nicely to there first kids class on Sunday.Mia is a great team member for David Lloyd

Fantastic experience: My first visit to David Lloyd was wonderful! A special shout-out to Mia at reception, who was incredibly friendly and helpful. She made sure we had everything we needed and really set a great tone for the visit. The spa was fantastic with a wide range of facilities, and I noticed staff regularly cleaning, which was reassuring. Overall, a great experience, and I’ll definitely be returning!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I can’t speak highly enough of Claire, the Assistant Manager at David Lloyd Cheadle! From the moment you walk in, her warmth and professionalism make you feel truly welcome. Claire goes above and beyond to ensure every member’s experience is top-notch, always handling any requests with a smile and incredible efficiency. Whether it’s addressing an issue, offering advice, or just checking in to see how your day is going, she shows a genuine care for everyone at the club. It’s clear she’s passionate about what she does, and it really shows in how smoothly everything runs. The atmosphere at David Lloyd has been even better since Claire’s been part of the team – her leadership and attention to detail really elevate the entire experience. If you ever need anything, Claire’s your go-to person. David Lloyd Cheadle is lucky to have her, and so are we as members! That should reflect her qualities well!

Fantastic experience: Had a great time here, Perry, liv and Jordan were very helpful and great service.

Fantastic experience: Ellie and Melody did a great job today in Scooter Squad. My daughter gained confidence on her scooter and came out of the class happy.

Fantastic experience: Mia at reception helped with my query the other day. Great service.

Fantastic experience: Really nice place and staff member called Mia Gibbons is always really helpful and friendly

Fantastic experience: mia gibbons is a brilliant team member and is always there to help and look out for me ❤️

Fantastic experience: Ellie from the kids team was really friendly and patient this evening when my little boy was nervous to go into his first class. He came out and expressed how much of a great time he had in games night! Highly recommend this club. Perry helped me with the E-gym, reception staff were very welcoming.

Fantastic experience: Ellie from the kids team is absolutely fantastic and I love using the spa facilities. Milly and the bar team always serve me a lovely warm coffee with huge smiles.

Fantastic experience: Love this club - Facilities are great and staff couldn't do more for you. Ellie and her team from the kids department go above and beyond and are great with the kids!

Fantastic experience: Great place for a nice spa and great gym even have something for kids to do took my cousins there staff were amazing with them a member of staff Mia was so helpful with me and my cousins will definitely be returning

Fantastic experience: Lovely club, staff always are happy to help, Mia From kids club is always helpful. Ellie and the kids team always provide amazing classes. The outdoor pool is amazing and the F&B team are always friendly and happy to help.

Fantastic experience: I love this place, I had a lovely girl called Mia on reception who helped me on my first visit and just made me feel at ease with all of my questions

Fantastic experience: grace was extremely friendly and polite! amazing service!

Fantastic experience: Great service tonight from Lyndsay, Ella, Liv, George and Kev thanks guys

Fantastic experience: Best DL club I've ever been to. Team were so friendly, couldn't do enough for me.

Fantastic experience: fantastic service from the chefs Kev and George great food and Jordan and Liv on the bar

Fantastic experience: Great service as always by Jordan and the chefs Kev and George keep it up guys

Fantastic experience: On my most recent visit to the clubroom at David Lloyd, Cheadle, I had the pleasure of being serviced by Jordan. He is a well-mannered and polite member of staff who made sure that my every need was catered to. I was hungry and he recommended the cajun chicken and mango salad which was delicious. I left feeling very full and satisfied and hope to encounter him again very soon for more of the same. He truly is an asset to the team.

Fantastic experience: David lloyds services are incredible! Staff are great, in particular, Mia. Mia is always very helpful and its service with a smile all time!

Fantastic experience: Amazing experience at David Lloyd. The staff are super amazing and friendly especially Mia, helped with any enquiries.

Fantastic experience: Great place and great service especially from Mia at reception, legend!

Negative experience: Parking at the gym can be a significant issue, often leading to traffic and a lack of available spaces. If you're considering joining, keep this in mind, especially if you have children or a busy lifestyle. It might be worth exploring alternative gyms with better parking options or considering off-peak hours for your visits.

Fantastic experience: Really amazing service… Pool fasilitys were amazing. Me un grand daughter loved it. Claire AGM was amazing.xx

Fantastic experience: Amazing facilities, and special thank you towards ‘Chloe’ as she helped me with all my questions and queries!l

Positive experience: Visiting from Bristol. Staff are really helpful, changing rooms have lots of space and food is good. Some of the equipment could do with some TLC (leather cracked/machines a old). Loved the SPA area - enjoyed trying the plunge pool and ice room .

Fantastic experience: Kids club @david Lloyd has been a game changer for us as members , our daughter recently turned 3 which made her eligible for the DL kids 3-5 play groups. She LOVES them and we do too as we’re now able to enjoy the facilities together as a couple. First and foremost I am happy how secure it is (kids are dropped at the studio door with only staff and kids allowed to go in ) secondly how creative the staff are with the children , imaginative play - visiting the airport and creating passports , making butterflies with toilet roll tubes and paper, drawing/ colouring in leaves and acorns for autumn. This is keeping us there as members! Big thank you to Mia, Libby and Kayla for taking care of our little one & making it so much fun for our DL kids

Fantastic experience: Amazing facility, staff are always welcoming and helpful, great atmosphere

Fantastic experience: Amazing club! All the facilities and staff are top level! Favourite part is the classes- especially Blaze, Maddie and Vicky are legends

Positive experience: We are a family of 3 and were renewing our membership but switching from gymflex to paying directly to the club. We had been trying for 1 month and our enquiries via the app/email were going unanswered. It got to the end of our membership with no response. The team at the desk also left a message to the membership team however were otherwise unable to help. I saw Callum walking through the club and asked for his help (he had showed us around and signed us up a year ago). He was kind, professional and effective. He sorted the issue for us. We would have left DL without seeing Callum that day despite trying to stay. We still haven’t received any replies to our emails/app messages to the customer services/membership team. Not the way to make your clients feel valued! 5* for Callum 1* for team responsible for responding to emails/app enquiries Averaging to 3* overall review

Fantastic experience: I’ve been training intensively for a half marathon, and the constant aches have been a challenge. Steph’s sports massages have been an absolute game-changer for my recovery. She’s knowledgeable, attentive, and her treatments have really helped me stay on track with my training. Highly recommend for anyone looking to speed up their recovery and feel their best!

Fantastic experience: The group exercise at David Lloyd Cheadle is great especially Vicky and maddie from blaze. They are the only reason I rejoined this gym and continue my membership!

Fantastic experience: This review is specifically for Catherine the swimming co-ordinator. My daughter has been having lessons with Catherine for a few months and I think Catherine is possibly one of the best teachers (not just swimming teachers) I've seen in action. It's one thing being good at the thing you teach, quite another to also be great with young children. Letting your non-swimming child into the water with someone else to start lessons feels odd, but Catherine made everything incredible easy. She's lovely with all the children, is calm (which makes me calm) and is just an excellent teacher / coach. My daughter is now so confident with her swimming and absolutely loves being in the water. Thanks Catherine!

Fantastic experience: Visited this club today for the first time. I was very impressed with the staff member Ian who was great help as he showed me around the clubs different equipment and recourses which my usual club does not have. Would make this review a 6/5 if I could!! :)

Fantastic experience: Clean gym first thing great to see! Well done to the team for keeping on top of it!

Fantastic experience: Great padel match this morning, appreciate warren showing me the E Gym afterwards as well.

Fantastic experience: Absolutely love this club. The spa is incredible and the new gym kit is great!

Fantastic experience: Signed up with the club this week after being taken around on a tour by Josh, who was fantastic. Excellent knowledge of the club and took the time to understand what I was looking for to tailor the tour to suit.

Positive experience: Love this gym but a couple of the reception staff make you feel unwelcome. One receptionist eventually answered my question the other day without even once looking up from her phone.

Fantastic experience: The gym facilities were amazing highly recommend and I’d like to give a special mention to Chloe who was extremely helpful with my questions.

Fantastic experience: I have just visited David Lloyd Cheadle. Josh Sandbach was so kind and patient with me, showing me all that DL had to offer , answering all my questions etc x first class service, made me feel very welcome x

Fantastic experience: I recently joined with my wife. We've been members of a few other gyms and were looking for somewhere that offered more. We met Sophie for a tour and she was brilliant - answering all our questions and taking time. We joined and have since gone all in with the superb facilities on offer on our first visit. The gym is spavious and well equiped - I added some functional sled pushing to my leg day and then used the spa. Saunas, steam rooms (I didn't brave the plunge pool but my wife did. She's well hard) hydro massage and relaxation room. Then we went dor a swim. It feels like being on holiday. While there were families with children there (it's great for them) it still felt like an adult-friendly space. The whole atmosphere is positive.

Fantastic experience: Had a very relaxing evening enjoying the pool and spa facilities.

Fantastic experience: Highly recommend david Lloyd Cheadle and a thank you to Chloe for helping carry my heavy bags to the door.

Negative experience: One of the worst customer experiences I have ever encountered - went in to use a guest pass with a member who has been there over 20 years, and was refused entry given a new policy introduced a few weeks ago despite the club being empty. The GM "Warren" came over to speak to us with a mouth half full of his breakfast and was appallingly rude. Not a prestigious club and customer service is dreadful. The most unprofessional GM I've ever come across. David Lloyd need to review the way Management interact and engage with loyal and long standing members.

Fantastic experience: Brilliant club, staff are all really friendly and spa is lovely.

Fantastic experience: Was slightly hesitant in joining initially but so glad we did! The club stays true to offering a health and well-being proposition - it’s not just a gym. The facilities are excellent, Spa is equivalent to a premium+ hotel and above. The range of classes is great. The app makes booking classes and creating a routine very convenient. Would highly recommend. A special mention for Sophie, David Lloyd Sales Manager, who has been exceptional from the moment we booked in for a tour all the way to us joining and settling in afterwards. Highly professional and welcoming. The customer experience is great.

Fantastic experience: Brilliant place! Super clean, efficient staff, great coffee! It's pricey but worth it! Highly recommend

Fantastic experience: Great gym, plenty of machines and very clean inside and poolside. Could do with a boxing room or MMA area to vary things.

Negative experience: From my personal experience, David Lloyd Cheadle fails spectacularly in delivering even a modest level of service expected from a premium fitness club. The lack of parking spaces is an ongoing nightmare, forcing members to waste valuable time circling the lot or parking far away. This blatant disregard for member convenience is only the tip of the iceberg. The staff at David Lloyd Cheadle are notably insensitive and display a striking lack of focus on member comfort. It's clear that their primary concern is not the well-being of current members, but rather a relentless push to recruit new ones, likely to meet corporate targets and maximize profits. The result is a cold, impersonal atmosphere where existing members feel like mere afterthoughts. The emphasis on expansion over quality is evident. From overcrowded areas, it’s obvious that member satisfaction is not a priority. This club's priorities are glaringly misaligned with the needs of its members.

Fantastic experience: Thanks so much to Amy for taking us around very patiently and answering all of our queries

Fantastic experience: Amy Best customer service, very friendly and beautiful smile

Fantastic experience: All members of staff doing great things Gyms clean Reception staff are polite Kids teachers are friendly New managers making a positive impact. Thanks for providing a good quality facility for me and my family Keep it up.

Negative experience: Very very poor. I was turned away from the car park this morning after being told that the car park was full. This is not the first time, and certainly is not good enough when the club charges so much. They are still showing potential new customers round, despite the fact they clearly cannot cope with the ones they already have. The club is dirty, the indoor spa often has plasters and chewing gum around the sides that are not moved for days, and the cafe area is disgusting. Bits of food are all over the floor, tables are not wiped and staff just leave plates for ages before clearing them. The club is going down hill and is far too oversubscribed, seriously thinking about leaving. What a disappointment!!!

Fantastic experience: Maddie is the best Blaze instructor!! Her workouts are killer but so so fun! Loved it

Fantastic experience: Had a lovely day visiting the club as a guest spoke to Callum regarding a membership and ran through everything with me as well as sent me everything via email really appreciated him giving me his time as he knew I wasn’t looking to join today but was very friendly & provided with a great service!

Fantastic experience: Me and my wife went to David Lloyd in Cheadle and got the spa pass for the day, it was so relaxing and so many great options honestly it has something for everyone definitely recommend and the manager Ian is so welcoming and knowledgeable he made the experience so much more worthwhile we would definitely recommend and will be going back.

Fantastic experience: Premium club with lovely staff - Claire the Assistant General Manager is a pleasure

Negative experience: As a member for more than 15 years I plan to leave shortly simply because of the mismanagement of parking. The club has already sacrificed tennis courts for parking, and even then chases subscriptions to the extent that existing long time members can no longer enjoy the facilities because of lack of parking. If you are thinking of joining - don’t. Unless you plan on walking.

Negative experience: I have been a member at David Lloyd’s for several months now and would like to leave an honest review. The cleanliness in this facility is rather poor with dirty, bloody plasters littered around the jacuzzi in the spa retreat and in changing rooms. On almost every occasion i have visited, the women’s changing rooms and the spa area are littered with all sorts, hair in shower drains found..etc. I have used the family changing room once, and the stench was awful. The main pool is clean however, and I have witnessed many times the staff thoroughly scrubbing the floor. I attended this evening, and for the 3rd time now, have a wound on my leg from something sharp at the bottom of the pool in the spa area. The health and safety of members should be paramount, but sadly this does not seem to be the case. Major improvements need to be underway, as from discussions with other members too, has led me to leave this review. One last point, please update the lockers!!! Many less extortionate gyms have the electronic locks that use a wrist band to lock- unlock on lockers.

Fantastic experience: Love the the David Lloyd’s always great atmosphere and amazing people . Amy from the new membership team is incredible! Very likeable and professional . Very happy with the service .set to the team

Fantastic experience: I am a member visiting from Leeds and the receptionist, Ella, made me feel so welcome and directed me around. Also Amy from the ‘in house membership team’ assisted me when I was enquiring about joining the club. Thanks a lot team

Fantastic experience: We had the most wonderful Easter breakfast at David Lloyd’s Cheadle this past Easter! From the moment we walked in, the staff made sure our experience was top-notch. Meeting the Easter Bunny was the highlight for our youngest, who hasn't stopped talking about it since. Our oldest had a blast at the dance party, really bringing out the festive spirit, while the variety and taste of the food completely won over our middle child. Every part of the event was perfectly orchestrated by the incredible staff. Their attention to detail, enthusiasm, and professionalism made our family's experience memorable. We're already looking forward to returning next year. Thank you to everyone at David Lloyd’s Cheadle for making our Easter truly special!