
Information about Fairwater Leisure Centre
Opening hours
- sunday: 8h-16h
- monday: 6:30-21h
- tuesday: 6:30-21h
- wednesday: 6:30-21h
- thursday: 6:30-21h
- friday: 6:30-19h
- saturday: 8h-16h
Our comment from FitFit UK about Fairwater Leisure Centre:
Fairwater Leisure Centre, located in Cardiff, is a vibrant community hub that offers excellent facilities and services suitable for users of all ages. Many visitors appreciate the friendly and helpful staff, who go above and beyond to ensure a pleasant experience.
Users have highlighted several positive aspects of the centre:
- State-of-the-art gym equipment for effective training sessions.
- A lovely swimming pool that is suitable for children and those new to swimming.
- A range of engaging fitness classes such as aquarobics and Tai Chi.
- Fun facilities like the skate park that cater to beginners of all ages.
- Convenient on-site parking and a clean environment.
While the centre has received overwhelmingly positive feedback, some users have noted areas for improvement. These include:
- Occasional cleanliness issues, particularly in the changing rooms.
- Some users have found the pool temperature to be on the colder side.
- Feedback on limited space and equipment variety in the gym, with requests for more racks and benches.
Overall, Fairwater Leisure Centre remains a popular destination for locals, with many recommending it as a great choice for families and fitness enthusiasts alike.
Services, Machines and Guided Classes
Fairwater Leisure Centre: Opinions
Fantastic experience: Really enjoyed it, thanks guy's, the equipment is A1 kind regards Gareth Snell.
Positive experience: Went to a childs party. The centre was fairly clean and tidy. Nice open space with a few bouncy castles set up. Little bit untidy outside the front area but a decent centre to host a party
Fantastic experience: Always had good facilities inside and out, the Skate park is great for beginners of all age's
Fantastic experience: Pool is great
Fantastic experience: Very good
Fantastic experience: My wife loves attending the aquarobics class held here almost every week ( depending on availability of instructor) and always enjoys herself. The cost is not as expensive as others.
Fantastic experience: Czysto i woda w basenie ciepła
Positive experience: Friendly staff, patrons need to be more aware, they're not in the pool on their own!! Very shallow pool though, imagine it's great for swimming lessons.
Fantastic experience: Lovely staff. I go to the leisure all the time and I really like how the staff work hard and thay really don't give up 5 star all the way
Negative experience: Not too bad
Fantastic experience: My daughter goes to this center for swimming, she is very happy and I am so happy! Excellent trainers!
Negative experience: The staff is lovely, good classes . The only issue is cleanliness. The ladies changing room smells of urine , even the dry areas of the ladies room has very stomg smell.
Thanks for the feedback. We will certainly look into the cleanliness issues you have identified in the ladies changing rooms and rectify the problem immediately.
Fantastic experience: Nice local leisure centre. Friendly staff.
Negative experience: Shocking, since being taken over by better it's awful.
Fantastic experience: I'm a member there and would recommend it. All staff are nice and friendly. Classes are good fun and a good workout too.
Fantastic experience: Great environment with all the equipment need for a full training workout in the gym and there are enough other great activities going every day to keep vartiey in your keep fit routine.
Fantastic experience: The pool is lovely and parking friendly. 個池唔錯,細直池,水唔深,教小朋友游水都幾好。值得去。
Negative experience: Cold pool, dirty changing rooms, needs alot of maintenance work done.
Fantastic experience: Head for the woods don't worry about the centre
Fantastic experience: Staff are great, facilities fantastic and great value for money
Fantastic experience: Excellent our little ones enjoyed themselves the hole time we were there
Fantastic experience: I've used the pool a few times and have signed up for the gym which I'm starting on Monday, everything is nice in there, on site parking and even a skate ramp outside.
Positive experience: I like it, but it could do with more racks and benches.
Fantastic experience: Alway clean, staff are helpful and welcoming and children's lessons, activities and party's are amazing.
Fantastic experience: Fairwater Leisure Centre is one of the gyms run by Better. The staff are absolutely brilliant! They are welcoming, professional, and efficient. It doesn't matter what age you are.. There is something for everyone here. The pool has no deep or shallow end, so it is good for children and those who are a little anxious in water. The gym is well equipped and clean. They run a variety of classes from Tai Chi to Aqua aerobics, and there is something for everyone. Thanks to all the hard- working staff and special thanks to Ev and Lisa, without whom I would probably have given up, as I have Long Covid, which has turned my life into a daily struggle!
Fantastic experience: Had our grandsons 3rd birthday here 16.4.22 1.30pm to 3.30pm. Staff were brilliant, very polite and helpful with smiles on their faces, pleasure to see.
Negative experience: Pool was discussing
Thanks for your feedback, so I may understand further, please can you message me directly at [email protected] with more detail. Many thanks.
Positive experience: The staff are friendly. The pool water was quite cold when i got in for a swim. Not too cold though. The swimming facilities were excellent. All very clean. A lovely place to visit
Positive experience: Friendly staff, is my local leisure centre, I love the gym and my circuits class on Fridays here. The only downside is trying to enter the gym using the app, was much better and easier when they used the facial recognition camera.
Fantastic experience: All staff very friendly, helpfull. Centre clean and tidy, worth a visit
Positive experience: Usually not too busy. Have a good range of cardio and weighted machines. Could do with another squat rack and some free space for stretching. Also the toilet is awkward to get to from the gym. Have no used any other facilities.
Negative experience: Rude staff. Stopped me using the toilet because I was watching the youth rugby on their grounds. Typing on his phone and said no mate I can't let you mate. I'm not sure if it was pettiness or he was arranging an appointment in there on his grinder app.
Hi Dean, We will feedback comments to the team and ensure that in future we fully explain our policy and procedures to members of public that wish to use the facilities.
Fantastic experience: Lovely people, easy to use even with Covid and excellent facilities. Well done everyone involved!
Fantastic experience: A good place to swim
Positive experience: Lovely staff and really enjoyed swimming, 1st time in 16 years but to my surprise.....I really loved.
Negative experience: Strange and unacceptable decision to force a 9yr old girl from her father to change alone in the femal changing room when there are cubicles in the men's. Who dreamth up this famllily unfriendly policy?
Fantastic experience: The friendly staff at Fairwater Leisure Centre have worked very hard to ensure the Changing Rooms are back in use before and after using the pool. All the staff, at Reception and Poolside, make people of all ages welcome. Many people with long-term health conditions rely on this pool to help manage and maintain stability and mobility, because of its depth and temperature, as well as the support and good humour of the staff, for which we are very grateful.
Positive experience: Fantastic customer oriented staff who were only to happy to help. Changing rooms are pristine. Pool lovely temp for a lane swim.
Fantastic experience: Excellent. The lady on the desk was superb and very friendly. The place was nice and clean. We had an hour spot for free swimming. Wasn’t busy and was all well organised.
Negative experience: THE POOL IS ABSOLUTELY FILTHY!!! I can't believe that in all the time the pool was closed, that it hasn't been cleaned! I'm sure I see the same hairband each time I go! They could reall do with a pool hoover to collect the debris... The centre seems quite organised! I actually prefer it with the covid rules because of the limited numbers, which I would have given stars for, but for the state of the pool... PLEASE CLEAN THD POOL
Fantastic experience: Great leisure centre. Lovely facilities and staff are fab
Fantastic experience: Making a go of a difficult situation. Effective and safe social distancing. Top marks from me.
Positive experience: 10 year old daughter restarting swimming lessons. Staff were friendly and informative. Covid security was good, but it was chilly waiting outside during the lesson, then again waiting in the squash court at collecting time. My daughter was reluctant going in, but is already asking about next week, so that's a win.
Fantastic experience: Brilliant. Staff are top class. Very helpful
Fantastic experience: Lots of playing feilds, small skate park and leisure centre facilities.
Positive experience: Very well organised on the whole. Ladies only shower available is cold takes 10 minutes to get warm. Covid systems working well. No pool on Sundays for competent swimmers just for families.
Positive experience: Unable to get inside owing to the virus
Positive experience: I loved the gym xxx
Fantastic experience: Great! Well organised, very friendly!
Positive experience: Always friendly and helpful staff really well organized at this difficult time
Fantastic experience: Excellent
Fantastic experience: Have to get the better app first and have to obtain membership. I am going to the pool for physiotherapy. Very well organised and good social distancing and sanitizing. Feel safe there.
Fantastic experience: Fab centre all staff are amazing & very helpful the fitness classes are brilliant as are the instructors.
Fantastic experience: Used the grounds for dog walking... always kept clean under duffucujt circumstances as teenagers leave a dreadful mess every night... really lovely place..
Fantastic experience: The facilities are great and the staff are always on hand to help with anything. Good for playing badminton and nice facilities are available.
Thank you for your 5-star review, we’re glad you’re enjoying our facilities!
Fantastic experience: Only been going a short while staff have been very helpful clean etc.
Thank you for your 5-star review, we’re glad you’re enjoying our facilities!
Positive experience: It was good
Thank you for your 4-star rating. We appreciate your feedback.
Positive experience: Love that they have facial recognition on entry to the gym. The weight area is a little small but also pretty quiet..
Thank you for your review and feedback, it's greatly appreciated. We'll feedback RE weights area to the Management for future consideration!
Positive experience: Gym's OK - could do with a Smith's machine.
Positive experience: This is more than a leisure centre, it's a community hub. It's lovely down-to-earth staff remind that Fairwater is a community.
Fantastic experience: My favourite of the 'Better' leisure centres in Cardiff because of the excellent, helpful and friendly staff, and the superb classes and instructors.
Fantastic experience: Local, friendly staff. Very inexpensive facilities but well maintained. My two sons come here every week for swimming and are making good progress. They enjoy the instructors who have a good rapport with the children.
Positive experience: Ok
Fantastic experience: Great gym,
Fantastic experience: Good new gym
Positive experience: prices okay
Positive experience: I like the gym, but the water is really cold. Pool water is not warm and the changing rooms are a bit dirty.
Fantastic experience: Amazing classes
Fantastic experience: Great place, nice staff.
Positive experience: The gym is not bad
Fantastic experience: Great
Negative experience: Expensive and badly run, uninterested staff, dirty and wet changing rooms, no drinking water fountains. Gone down hill, since council stopped running it !
Positive experience: Newly refurbished gym (as of December 2018) is very well equipped. Membership is reasonable value. Staff are friendly and helpful.
Fantastic experience: Now that the local Labour Council have sold it to a private company (privatisation) its run much better than when they ran it
Fantastic experience: Really nice friendly staff. Good range of activities.
Positive experience: Step class to cramped.... Needs to go back into the main hall. Am concudeting cancelling my membership due to this problem. Whey are "Better" making these changes, ladies morning used to be a place to meet and catch up with friends, but not anymore, because in their wisdom they have decided to stop the creche, which was part of "ladies morning" facilities, which we signed up for, so maybe contracts have been broken!!! We still have to pay the same money monthly, but fewer classes and facilities in place now!!!!
Negative experience: Out dated . Nice place to get green bags mind.
Negative experience: It is TERRIBLE! Do not recommend going there!! They have taken away the child membership and have upped the price on everything. The changing rooms are disgusting but instead of re-doing them they’ve decided to spend their money on the reception which was perfectly fine. They also don’t answer the phone when you call them either.
Positive experience: I regularly use the leisure centre facilities. Gym and classes are good.
Positive experience: Good local leisure centre with sports facilities
Positive experience: Staff are friendly and helpful but the prices are ridiculous. I'm trying to encourage my 9 year old son to play Badminton but at £12.50 (peak) and £10.50 (off peak), I certainly can't afford to do it on a regular basis. It is twice the price of leisure centres in other unitary authorities such as Caerphilly.
Positive experience: Gym
Fantastic experience: Excellent facilities. Classes are good, and staff are friendly and helpful.
Fantastic experience: The staff here are amazing. Love the new refurbishment. Always loads to do and this center caters for everyone.
Positive experience: Still I nice place for a swim don't get to busy as well
Positive experience: Badly in need of an upgrade. It takes at least 6 months to finish each area folks! It's not "Better" yet
Fantastic experience: Amazing pool
Positive experience: You standard leisure centre, watch for the yobo kids on bikes at the skatepark, they have the tendancy to ride Infront of you and not care
Positive experience: Good amenities, plenty of parking
Fantastic experience: It's a leisure center
Positive experience: Nice intimate center not too big
Fantastic experience: Great place to go out
Negative experience: always cancelling classes never try hard enough to get cover a member of staff offered to cover TRX but offer not taken up due to cost No Pilates or yoga getting worse since being taken over but increased membership cost. Floor Staff are the only ones keeping it together .
Positive experience: Lots of activities for kids
Positive experience: Good little leisure center
Positive experience: Good place to train. Pool temperature could be a bit warmer. Staff friendly and helpful
Fantastic experience: Visit regularly always good
Positive experience: Good service and convenient parking. Generally quite, which is nice. Squash courts are OK but could use a bit of work.
Fantastic experience: Good and friendly leisure centre for all ages.
Positive experience: Hot showers,quiet pool, gym needs a good refit though
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Fairwater Leisure Centre appears in the following listings:
Fairwater Leisure Centre appears in the following listings:
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