PureGym London Ilford

Negative experience: The changing room facilities are filthy and the gym itself is poorly equipped. Many of the machines seemed outdated or in bad condition/broken To make matters worse, the ventilation was awful—felt stuffy and uncomfortable throughout my workout. I have cancelled my membership.

Negative experience: Its closing at 4 during Christmas period without emailing or notifying

Negative experience: This gym is one of the worst I have been to and stinks of body odour 24/7; everyone else I know that has been says the exact same thing. Luckily I only went here on a 3 day pass.

Negative experience: Frustrated to the fact with these refurbs fully closing off areas of the gym that modest women have to train and then mentioning once more it will be closed from 16th to 19th.

Fantastic experience: My local gym. Very good crowd, plenty of weights and machines available

Negative experience: Very dirty. -1 change room

Fantastic experience: Full of equipment and very good space and location

Positive experience: Huge, 24/7 facility. At the heart of ilford surrondng with shops. Good facilities. You will find someone who is doing excercise even if you go around 3-4am. Loves the instrument. Reasonable price and offer most of the time.

Fantastic experience: Clean and clear Gym with various activities

Negative experience: Why are you charging Me administration £5 fee extra if its £25. First most of your machines have rust and some machines break every other day. This is not on I'm your regular customer and your charging £5 extra crazy.

Negative experience: Rejoined this PureGym after a year. It's gone incredibly downhill. The lights after the turnstiles are so dim. Gym equipment is broken and filthy. There is no sanitizer or cleaning equipment provided to wipe the machines. There is sweat dripping from machines. Incredibly disgusting

Negative experience: I am writing to share my concern regarding the air quality in the ladies' section of your gym. Unfortunately, I have noticed that the ventilation seems insufficient, and it often feels like I am breathing in CO2 more than O2, making my workout experience uncomfortable. The lack of fresh air has made me feel faint at times, and I can't help but feel that the ladies' area does not receive the same level of attention as the main area or the men's section. I have also observed that the screens in the ladies' section are off while they remain on in the men's area, which is quite puzzling. I believe it is essential for all members, regardless of gender, to have a comfortable and safe workout environment. Could you please take this feedback into consideration and address the air quality issues as well as the disparity in amenities?

Positive experience: I’ve Been coming here for a couple months slight smallest improvement. The ladies area is always messy, weights everywhere new management has been improving that. As for the locker room if you need the toilet make sure you bring ur own toilet roll from home as there is never any in the toilets especially during peak times, plus used period pads flowing on the floor. (People have no home training.) The main gym area is cleaner than the ladies area which is a shock, Every other day a machine is broken, you have to wait 20 mins+ for a machine. You are basically burning more calories going up the stairs into the gym that you are working out,Thank goodness I’m a girl and some equipment is in the ladies area cause if not you have to wait. Service in the gym is terrible so if you want to listen to music or even search something do it before you get to the gym your basically wearing your headphones as decoration. The equipment is okay for the basics but does lack improvement

Negative experience: Small place the weights areas are always busy we have to wait 20 min between every set

Negative experience: I booked a Pilates class for today with Aneta Blaszak M did but she didn't show up for the class. Apparently is not the first time. I just wasted my time coming to Ilford and waiting for her. Never again.

Negative experience: Aneta Blaszak M did not show up to the Pilates classes today, and seems like she is missing regularly. we wasted our time waiting for her.

Positive experience: Witnessed, my Son exercising at the gym , for a brief period on a brief subscription!

Fantastic experience: Friendly staff. Nice people.

Fantastic experience: Very good

Positive experience: After almost 4 years of membership, I can say that it's an OK gym. Pros: ladies area, large spaces, a lot of machines, including a muscles relaxing machine, exciting classes, nice interior design overall, nice and accessible gym. Cons: toilets a bit dirty, gym also not so clean, dumbbells everywhere, air-conditioning not working very well, most of the times can get very crowded! Issues: The problem is not the gym staff but the members of the gym. Some or most people are dirty and do not respect the gym place and other gym memebers. The atmosphere in the ladies' area is unfriendly. Also, you can see old women working out or no idea of what they are doing there. It's a bit weird the vibes because people talk loudly on them phone for hours! And it can get really frustrating when you are trying to work out. However, the man area is cleaner, organised and larger in comparation with the woman area.

Fantastic experience: High quality equipments and good air conditioned space

Positive experience: Typical PureGym. Not amongst the better ones in London but it has everything you need minus a few resistance machines. Busier gym, even at 2am and machines are broken and not fixed quick enough

Positive experience: Good place if you like gyming

Positive experience: Great gym, but very very busy. Everyone is friendly

Fantastic experience: Excellent service at the gym, amazing ladies area available too

Negative experience: As a regular gym-goer, I had high hopes for this GYM, but unfortunately, my experience fell far short of expectations. From the moment I walked in, the lacklustre atmosphere was evident. The equipment was outdated and poorly maintained, with many machines showing signs of wear and tear. Hygiene seemed to be an afterthought, with sweaty equipment left uncleaned and a distinctodourr lingering throughout the facility. The staff appeared disinterested and unresponsive to inquiries or concerns, giving off an aura of indifference towards customer satisfaction. Furthermore, the layout of the gym was chaotic and cramped, making it difficult to navigate during peak hours. The overcrowded space not only hindered my workout but also raised safety concerns as people jostled for limited space. Overall, my experience at this gym was highly disappointing, and I would not recommend it to anyone.

Fantastic experience: Good facilities, good staff and good gym overall

Fantastic experience: Very good gym come here it’s good!

Fantastic experience: Amazing gym, truly recommend guys coming here

Fantastic experience: Hii my name is Greta and Adela my friend we are very happy to come here because they help us to train and to have a perfect body and we are coming every day and they feel special and worth it. And Jonathan is amazing and he is the trainer and he is here always here for us and it’s help us with everything ♥️☺️we think Jonathan have to bee promoted

Fantastic experience: Amazing value for money, staff are friendly and plenty of equipment.

Fantastic experience: Highly recommend this gym, there is lots of equipment and the place is very clean. I love coming here

Fantastic experience: I so happier with my experience at Pure Gym Ilford. The atmosphere is incredibly welcoming, and the trainers are not only knowledgeable but also genuinely friendly, always ready to offer advice or lend a helping hand.The equipment standards are top-notch, with a wide variety of machines and free weights available to cater to all fitness levels. Whether you're a beginner or a seasoned gym-goer, you'll find everything you need for a great workout. Overall, Pure Gym Ilford has exceeded my expectations, and I would highly recommend it to anyone looking for a fantastic gym experience.

Fantastic experience: best gym i been too, safe space and staff are very polite and helpful especially jonathon

Fantastic experience: This is one of the best pure gyms I’ve been to!! There is an all girls area so I feel a lot more comfortable and all round the facilities are great

Fantastic experience: great atmosphere and friendly, helpful staff. Safe environment, good equipment. Could add more equipment to women’s section.

Fantastic experience: The staff is really helpfull I had one of the finest experience here in terms of working out.

Fantastic experience: Love the experience. Its spacious and has good friendly gym staff.

Fantastic experience: Most friendly gym have been the staff members are helpful and know their stuff if you need a PT

Fantastic experience: Great gym great management When I come here I feel like I’m in a safe environment

Fantastic experience: Welcoming gym especially Ilford PureGym also the facility and management are very kind especially Johnny

Fantastic experience: Very good classes and very good instructor. Uwais is very polite and brings a positive energy

Fantastic experience: The gym is well organised. Uwais is very good instructor very polite and very engaging.

Negative experience: Cleaning ladies toilets is needed. Hygiene resources needs prompt replacement when finished. Area is too small for the number of ladies at one time so air smells stuffy during busy times. Men have a much bigger but emptier space.

Positive experience: Went there .. girls room are so full all the time.. have to wait for treadmill .. u can come out and get in common room.. treadmills are vacant.. mirror..phewwwww.. ppl come for it.. only for looking at the mirror.. they won't give u space.. though there is some some space can be given.. otherwis gym is nice

Negative experience: Less equipment over crowded to use equipment have to wait in queue to use missing double. Don’t even know what staff are doing Losing interest to come gym

Negative experience: Stinks of BO. Too many freshies started to come here and most of them don’t even pay for a gym membership lol they just sneak in with their friends. Management doesn’t seem to want to do anything about it so avoid

Negative experience: The time limit for the whole week just pisses me off, we pay for 24 hour not to kick us out everyday for fixing nothing!!

Negative experience: Too many kids around taking up space and using equipment, should really do some ID checks or better entrance requirements

Negative experience: I used to be in fitness first, where I used to take regular classes ladies only. Recently I joined pure gym, checked classes timetable for ladies only. Very disappointed all of them are getting cancelled. Since I joined I couldn't attend any. Receive cancellation notification.

Fantastic experience: great space, needed some new eq

Positive experience: It's a nice place, but there are too many stairs. There is a lift available, but it is only for disabled people. Apart from that is very neat and tidy.

Fantastic experience: Didn't think I would like this gym especially after going to a gym that felt like home and was really family orientated. This gym is well equipped and to be fair offers everything you need to get fit and build muscles.

Fantastic experience: Sometimes needs abit of a clean and tidying but really love that there's a whole women section at this gym that's closed off. There's alot of facilities, the gym is really big, decent classes for mixed and women only.

Negative experience: Used to go there and used to liked it but not anymore the place is overcrowded ,people been using equipment without care or safety especially in the ladies area .I do not enjoy working out at Pure gym anymore I could mention lot things wrong there but it will be way too long .Very Disappointed !

Fantastic experience: One of the best gym

Fantastic experience: Just Finished a month. The gym is good and has all the required equipments and weights.

Fantastic experience: Best gym in Ilford.. All facilities are available Nutrition Gym equipment Daily group classes Zomba Yoga Calisthenics Body weight training Qualified coaches

Negative experience: the music is to loud in this gym at night I can't even hear my headphones can you please keep it on a low volume most people wear headphones to the gym

Fantastic experience: It’s good

Negative experience: My recent visit to Pure Gym left me utterly disappointed. The mismanagement, unclean facilities, and unwelcoming atmosphere made for a highly unsatisfactory experience. Poor Management: Pure Gym seems to have lost its grip on proper management. The gym was severely overcrowded, and the staff appeared indifferent to the chaos. Unclean Facilities: The changing rooms were far from clean, which is unacceptable for a place promoting health and fitness. Hygiene should be a priority, but it was sorely lacking here. Suffocating Atmosphere: The absence of proper ventilation and air conditioning made the environment incredibly uncomfortable. Exercising in such conditions is far from ideal. Unclean Equipment: It's a basic requirement to maintain clean gym equipment. Sadly, this was not the case, leaving members at risk of using unsanitary machines. Unhelpful Staff: The staff's lack of assistance and support was frustrating. When you have questions or concerns, you should be able to rely on the staff for help, but that wasn't the case here. In summary, my experience at Pure Gym was a far cry from what a fitness center should be. The numerous issues I encountered, from cleanliness to overcrowding, left me with no choice but to find a better gym. I hope Pure Gym takes these concerns seriously and works towards improving the overall experience for its members. For now, I would recommend exploring other gym options for a more satisfactory fitness journey.

Positive experience: If you live around Ilford and looking for value for money then you can’t go wrong with Pure Gym Ilford. Its usually packed so you have to be patient or use the gym during off peak hours. Parking can also be an issue but you can get 25% discount at citi park.

Positive experience: There is not enough equipment as per the number of members so you will have to wait for your turn to use the equipment.

Positive experience: Great place to work out. Ladies area a great plus. Toilets could be cleaner. Showers clean though...

Fantastic experience: Tried several other gyms in my area, including The Gym and Nuffield, and always back to Puregym. It has a much better range of machines, and you are allowed to use the studio wherever you need, a friendly atmosphere and as a bonus it's open 24/7.

Negative experience: Waiting for your turn so long, when u got warm up for a game and wait for your turn your body became normal so i don,t think so it,s useful to spend time and money.

Fantastic experience: I highly recommend to box fit class run by Aaron if you’re in to boxing ,he’s the best teaching you all the techniques and it’s beginners friendly. I really enjoyed his class the best I have been so far.

Negative experience: Suffocating environment, especially during the evening, the air cons does not work and the place do not have proper ventilation system also no windows for fresh air. Moreover the lockers in mens changing room are broken. The gym is not cleaned properly, you can spot a layer of dust everywhere. Will not recommend.

Negative experience: Free weights area is so cramped, there is so much space downstairs that is not properly utilised... BUT the main issue with this gym is the people that go here! Disgusting people just leave dumbells all over the place, NOBODY re-racks... the staff are part to blame for not telling people to re-rack, and also not doing their job and tidying the weights away. People in this gym are so inconsiderate, they will have 4 sets of different dumbells under their bench and claim that they are using them all... never seen a gym like it, hate to think what these peoples houses are like!

Positive experience: Good location and all. Need to dust the equipments big time. Triggers hay-fever.

Positive experience: I do not understand why there is a ladies section but male workers come in to clean. I understand theres announcements but I had to leave twice to the changing rooms and wait for the male workers to go. Where are the female workers? Second time it was unannounced when I saw a male worker so I just left completely. I just think its a ladies section for a reason, I shouldn’t have to wait in the changing rooms and waste time. If a female worker is able to clean instead of males then please consider this. Thank you

Positive experience: It is an average PureGym. Good for cardio workout as plenty of treadmills etc. Free weights sections is very small.

Negative experience: I love that they do have ladies only section, but the ladies coming there really needs some instructions how to use some equipment, and how to clean after themselves. Some ladies using Lat pull down like a rowing machine, same with lag extraction or even hip thrusts and that bench. Some ladies leave weights on and everywhere, even their plastic bottles and tissue…

Negative experience: It stinks like crazy inside. There is no fresh air source anywhere and your air ventilation systems are all off except for 1 in the middle that is blowing air straight into your face. Big mistake coming to this gym. I'm definitely looking for something else because I can't bear the smell!

Fantastic experience: It's a 24 hour gym so that itself is a very good thing for a student like me ,I can hit the gym when ever I feel like so it's good I definitely will give a 5star

Fantastic experience: Lovely gym came on a visitors pass with a friend good facilities clean and worth the visit

Positive experience: Gym isn't that bad, you get what you pay for. It's a bit busy as expected. But I can't get over how the gents changing room has water everywhere.. I'm even able to splash puddles. Definitely is not the cleanest of gyms...

Fantastic experience: Charlie is an absolute treasure . He gave me & my friends a wonderful tour around the gym & now all 3 of us have a new gym closer to work as well as it being much more more accommodating. Thank you Charlie for answering all of our questions

Negative experience: Management needs to put sign to gym users to use deodorant and ensure they don’t have body odour. Everytime I go to this gym, I get put off by gym users and their smelly body odour. It stinks and it is very unpleasant. A polite notice and instead of variety of protein bars they should sell deodorants too. Filthy gym, no cleaning materials. Everything is oily and disgusting. I won’t be surprise next bird flu starts from this gym

Positive experience: I have tried the puregym in leytonstone before using this one. I already left my review in there (super expensive, no showers, small, not nearly enough classes) but this one is a totally different story. Positives: The PureGym in Ilford is much bigger with way more machines. It has showers, changing rooms, WOMEN ONLY AREA ❤️, partnership with the nearest car park for discount when taking your car like I do and waaaay cheaper than the puregym in leytonstone. The staff is also friendly and there's plenty of space for everyone, even when it's busy. I mainly go at peak hours and I always manage to find space to do my exercises. Negatives: changing rooms, especially toilets, are not too clean and run out of toilet paper frequently. Most lockers are occupied and I'm pretty sure people just leave their locks there so they can always have a locker when they go to the gym (they now have a note saying they will be removing the locks so hopefully that will put an end to it and we won't have to look for 2 minutes to then find a locker that happens to be broken). This is not the gym or staff's fault and I don't understand why but people just leave everything everywhere, weights, mats, doesn't matter. A lot of machines have small things that need fixing or replacing (e.g. paddings worn out /inexistent; mats so used that they are now uncomfortable to touch or are like... Shedding?) and they're just not, so it gives us the idea that they don't care until the machine stops working or someone gets hurt. I can't comment on the showers or the classes.

Fantastic experience: Gym is alright and the staff are friendly. I am a member of puregym at another branch and visited this branch with friend. The staff were understanding and allowed me to use the gym for a day. Thanks to the manager of the branch can’t remember his name but was skin head. Very good guy.

Positive experience: It was my first visit to this branch. Staff was attentive, asking me if I was ok when I was walking towards the ‘mens’ area. There’s just a few things to improve on. They have a segregated women’s area in this gym which I wasn’t fond on; it’s overcrowded and smelly. Women’s changing rooms also smelled bad. Toilets were not in good condition. Only one out of three cubicles was usable.

Positive experience: I like this gym people are friendly while working out, weight area tidy but can get busy, great equipment but mens changing room is dirty and messy that's only one negative thing.

Positive experience: This PureGym location was only one I’ve been to. Visiting from USA for few days, needed a place to work out. Joined online for three day pass. I don’t like that it can only be used at this one location, since tomorrow I’ll be nearer other locations that are more convenient. As a visitor, it is just ‘ok’ . . . short walk from Ilford Station, so very convenient. Rowing machines (three of them) are great Concept2 Model D with PM5, but they are poorly maintained. One had broken foot straps (an easy and inexpensive fix, so no excuse), another had wonky cable so gave erroneous readings. The third and, in my opinion, only useable one, had a loose seat that could use adjusting. So easy to upgrade firmware once or twice per year, clean the inside of fan cages, order new cable if needed, and fix foot strap. All in all, the place got the basic job done. I only needed a place with Concept2 indoor rowing machines (eg - ergo’s), so checked the box and done! I didn’t use the showers. Oh, these pod doors frustrated me. Got stuck in one for a few minutes trying to leave as strap from my backpack got caught in door. very odd and unsafe.

Negative experience: Good range of equipment but mens toilet is filthy. Have been attending for over 3 months and hand dryer has still not been fixed and tissues are left all over the floor.

Fantastic experience: So far my experience is good not too busy mostly using cardio machines there's always a machine available when I go

Fantastic experience: I love the private lady area. The changing rooms are clean and tidy, as well the showers. Friendly and helpful people everywhere.

Positive experience: Very good management and the people working there are nice. Clean and good hygiene. However in the changing rooms the hand dryer is never fixed and the people attending it are rude; hence not that much of a friendly atmosphere.

Negative experience: I went there so i can look the gym in side,i wann to join. They r didn't let me go the in side ,staff was rude, they r sitting there.

Positive experience: Great Gym, but this gym could be even more great if they could add boxing bags in the gym for members.

Negative experience: One of the most indisciplined and bizzare gym in my experience.

Positive experience: Not bad ..but not great ..rowdy boys around 930pm

Positive experience: First time going to the gym and I did love the fact there's a seperate space for to the women to workout, however I wish there was more equipments for the ladies. The toilets were unclean and tissue holder was broken.. Another thing to add is I was disappointment with the QR scan not working on both doors to enter, this should be fixed.. Hopefully this gets resolved other than that had a good session today. Please can you fix the leg press machine in the ladies gym. The main reason come to gym is for that.

Fantastic experience: Separate space for just women. Good amount of equipment/ weights. Weekday evenings is quiet.

Positive experience: Nice equipment, big, central location and 24/7. Some male PTs are pervy and wont leave you alone if you're a young woman but the women's only area is nice and big so it's easy to get away from them. Women's area is really dusty though. Even after I've taken an antihistamine for hayfever I find myself with coughing and sneezing in there so have to take another

Positive experience: The gym itself is decent with a good range of equipment and facilities, however they have enough space on their lower level to bring in some more equipment, to save you having to wait around but also enough space to bring in equipment that other puregyms have. On the negative side of the things.. the flooring under the squat racks is just wrong. There is too much flex/bounce in the floor from the mats which doesn't give you the most stable base to lift from. The showers (tried about 4) on this particular day had rubbish shower heads with hardly any pressure. The members though, they are the worst I've come across in terms of putting weights back.. Ilford isn't my home gym but when I am in the area I train around 6am and its consistently a mess. They don't seem to re rack the weights in pairs or at all.

Positive experience: First time here at 5am. Clean, airy, spacious, bright and good equipment. my experience is one of being here for a month in July from 5am to 730am.

Fantastic experience: I absolutely love this place! I always feel so welcomed and at home which is strange for a gym but true. The staff are wonderful and so accommodating. They’re willing to take time out to talk with anybody who needs it and they answer any questions or concerns. On top of that, the classes have been fantastic. I love how each instructor brings something different and after each class they make sure to let everyone know (individually too) how great we did! Overall I’m enjoying being a member and so glad I joined. Even the app is so easy to use! No complaints. I would definitely recommend.

Fantastic experience: The gym is ok, if you are at right time before 18:00 otherwise you can't work at all, showers are horrible,water pressure same, appart that all good for today,

Positive experience: I love this gym, but I would request could you please clean the women section, they are too much dust on all the workout machine, I suffer with asthma and allergy so could you please clean all the dust off the machine from all side, up, down, behind, front all, because I myself cleaned 3 of them as I have health issue, I hope next time I do not have to clean them again.