The Gym Group Nottingham City
Information about The Gym Group Nottingham City
Opening hours
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Our comment from FitFit UK about The Gym Group Nottingham City:
Welcome to The Gym Group Nottingham City, a spacious and well-equipped gym located conveniently in the city center. Our facility offers a wide range of equipment, including multiple machines and free weights, making it suitable for various training styles.
Many of our members appreciate the great atmosphere and friendly staff, who are always ready to assist and provide guidance. With 24/7 access, you can work out whenever it fits your schedule.
- Large variety of equipment available
- Friendly and helpful staff
- Great location in the city center
- Positive and supportive environment
- Affordable membership pricing
However, some users have noted areas for improvement, such as:
- Equipment maintenance is needed to address scattered weights and broken machines
- Cleaning schedules could be more frequent, especially during peak hours
- Issues with lockers and some amenities
Despite these concerns, The Gym Group Nottingham City is recommended for anyone seeking a good workout in a friendly and inclusive environment.
The Gym Group Nottingham City: Opinions
Positive experience: Not the best gym I’ve seen but it’s not bad for the price. It’s located in the city centre which is very easy to get to and it’s good for the price you pay.
Positive experience: Went on a day pass on a Saturday morning. Gym is nice and spacious with plenty of equipment and areas for different things e.g. studio, cardio section, deadlift platforms, cables and free weight area. No complaints apart from the lack of maintenance - dumbbells were left all over in the free weight area causing hazards.
Positive experience: I used this gym twice whilst visiting Nottingham. It is a really large gym with two sets of most machines and plenty of free weights and exercise areas. The guy who met me and showed me around was welcoming and very helpful. TOP TIP: water is available; no shower gel provided and you need to bring your own towel and *padlock. Recommended.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym 24/7
Negative experience: Worst gym ever please do not choose Nottingham city centre branch, they broke my locker without prior notice and took away 100£ worth of gym products.
Hi there, thank you for your feedback. We advise members are permitted to keep items in lockers overnight. Items will be removed and kept aside in the managers office for collection. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Negative experience: The gym has recently had a refurb however the gym benches are so low to the floor you can no longer bring the bar to your chest when using the smith machine. Meaning you can’t get full range of motion. They also use to have 2 back rowing machines now only have 1 which isn’t enough for an entire gym and impossible to use at times. They do have a free weight back row machine.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Fantastic experience: The academy is practically new. With new appliances and very well equipped.
Positive experience: Need a Booster for the WiFi, cannot get reception because it's basement
Hi There! Thank your feedback! We apologise for any inconvenience caused due to the Wi-Fi not working properly as The Gym. Rest assured that we will look in to having these issued resolved with the service provider as soon as we possibly can. Your feedback helps us to improve the service and facilities that we offer our members and we take your comments on board.
Positive experience: It’s a good gym with good environment for training but it’s been 2 months and the boxing bag is still no where to be seen. If you see this can you hang it up already. Not everyone wants to walk on the treadmill.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Great facilities however earlier today I have been robbed and after 5:30pm no staff where on standby for support for help!
Hi there, thank you for your feedback. We are sorry to hear this. In the event of theft, it will be best to contact the police to open an investigation. We will then be able to directly assist with this.
Positive experience: Good gym Range of equipment Can get very busy during peak hours
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Had the displeasure of visiting this place while my usually gym was closed for the day. It’s clear that the members have no respect for the place with the amount of equipment scattered around, left abandoned after use. This gym has 40 treadmills but only 3 squat racks & a handful of benches pushed into one corner. For a place that had 110 people in it at 2pm, the lack of free weights is ludicrous. They don’t have bar pads so had to wrap a ripped mat around the bar for hip thrusts. Many of the machines are on their last legs & make grinding noises like a 20 year old car. 2/3 of the pec decks had missing arms. People performing T-bar rows by sticking one end of the barbell into a section of wall with a chunk missing out of it. It’s hard to believe this gym is only 6 years old.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Lovely environment, had a very positive experience in this gym, particularly with Zlattie
Fantastic experience: Had a great experience on my first visit was shown around my a young chap called Dominic, was very insightful and made me feel right at home!
Fantastic experience: Great gym, lots of equipment & helpful staff. Ronnie always on hand if needed, very polite and knowledgable! Highly recommend
Fantastic experience: Great gym, easily accessible
Positive experience: Really good gym, sometimes confused where certain equipment is
Thanks so much for your feedback, Jasmin Ho. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. You can speak with the staff who would be happy to assist you with locating the equipment.
Fantastic experience: Been going here for 3 years, 10/10 fab gym
Fantastic experience: favourite gym, all the staff are very friendly and helpful! its a great atmosphere when i have just started going to the gym, Holly Purveur is a great personal trainer she is so friendly, kind and helpful when accommodating to different needs. the gym itself is well equipped and clean.
Fantastic experience: I love the gym group!! The staff there are very helpful, kind and always supportive. Holly is an amazing personal trainer giving lots of encouragement and advice. It is very clean and fully equipped to give a great gym experience. I would 100% recommend this gym to everyone.
Fantastic experience: My favourite gym, love the staff there, they’re super helpful and kind! Gym is in really good condition and Holly Purveur is a great personal trainer!!
Fantastic experience: The gym is really good and equipment is in a very good state. Holly is an excellent personal trainer and would definitely recommend. All the staff are lovely and very helpful
Fantastic experience: Thegymgroup is great in general, and I like to visit the city centre branch to mix it up from my local. The staff are helpful / friendly, and shout out to Ronnie who's classes and PT services are amazing
Fantastic experience: Great gym and personal trainer Dom show how to use all the equipment. Very helpful
Fantastic experience: Staff are all amazing and so friendly, lots of kit available and classes are always fun and well lead! Dom the AGM is particularly helpful
Fantastic experience: Absolutely amazing gym with great community. I go almost everyday annd it’s always clean with great equipment, everything you need to get into better shape. The staff are amazing and so helpful, big shout out to Zlattie! 100% recommend joining this great gym.
Fantastic experience: Staff are useful when asking questions about the equipment. It’s has so many more machines than my last gym, I find it clean and see staff cleaning down machines.
Fantastic experience: Great Gym! The One to one coaching demonstrated ( By Dom ) on how to use each Machine properly to maximise my time was really helpful. Will be regularly attending in future
Fantastic experience: Great gym, dom the manager has really turned the place around feel very safe and welcomed at this gym
Fantastic experience: Very good gym with good staff
Fantastic experience: Nice gym, convenient location and the staff is very friendly. Variety of good PTs and Zlattie is the one to go to if you’re serious about your transformation
Positive experience: It’s not so bad for the price. Some equipment needs to be fixed. Stuff is friendly.
Thanks so much for your feedback, Katerina Muzalevskaya. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Fantastic experience: Zlattie Dimitrova, a personal trainer at this gym is the best transformation coach I've worked with. Go and speak to her and ask her about coaching if you're serious about your gym/fitness journey.
Fantastic experience: Helpful staff, everything quick and easy
Fantastic experience: Large gym with lots of equipment plenty to chose from and very clean. Staff are lovely and always willing to help with any questions or offer a helping hand. Have seen all the PTs training at some point or another and all seem to know exactly what they are talking about. Especially Holly always willing to help me out :) Management are really polite and lovely too would definitely recommend
Fantastic experience: Have been enjoying gym groups since i started using it.
Positive experience: Good variety of equipment, regularly cleaned and tidied up.
Thanks so much for your feedback, Megan Hennessey. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Fantastic experience: Amazing gym and amazing staff!! Dom and Zlattie are the best!!!
Fantastic experience: Amazing gym. Dominic is the best
Positive experience: Good and reliable, avoid after 3pm though very busy
Thanks so much for your feedback, Ollie Harvey.
Fantastic experience: Awesome Gym. Great community and helpful staff.
Fantastic experience: Good value, plenty of machines, friendly staff. No complaints
Fantastic experience: Everything is amazing, staff, gym people. Love it!
Fantastic experience: 5 stars my PT Dominic Reid Astill was spot on, left the session feeling more pumped and motivated than ever, friendly guy, knowledgable and a true gent.
Fantastic experience: One of the well kept gym I have seen and very friendly staff!!
Fantastic experience: Fantastic staff and gym is always great
Negative experience: Smells of feet, most equipment was greasy and dirty and all the showers were dirty and had something wrong with them.
Thanks so much for your feedback, Tom Lambert. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Negative experience: Trinity square gym is not as good as I expect. They are lacking to manage the the equipment, specially with the bench.
Hi there, thank you for your feedback.
Negative experience: I bought a day pass and my pin didn't work at the door. When I pressed the button to call the staff, no one answered even though it was during staff times (5pm). Likewise, when I called their phone line I was unable to get help as it was outside working hours. A bit odd considering that next to the help button it said to call if outside of working hours. Eventually I had to leave. Would definitely not want to go to such a faceless, mismanaged organisation regularly to work out. I want my £9 back.
Thanks so much for your feedback, Otto Wylie. So we can better understand the issue with your access, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: I would not recommend this trainer. Very disproportionate approach to clients he is unpleasant and it doesn't bother me that he likes boys
Hello Kacper Surdej, So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Positive experience: Very good value for money, varied range of good equipment and open 24 hours. Unfortunately the worst gym etiquette I’ve ever seen. Free weights discarded everywhere Plates not re-racked Not difficult to monitor repeat offenders in a 24hr gym with full CCTV coverage. I think TheGymGroup would benefit from a compulsory induction video and test which must be watched prior to receiving your pin. With interactive reinduction videos/ tests for people with no respect for other gym users. Hopefully this can be resolved as it has the potential to be a 4.5 star gym. (Lockers could do with servicing/ repairing)
Thanks so much for your feedback, Callum McCrimmon. We regularly contact members who are in breach of members to issues warnings, and terminate memberships if this continues. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Only going there because it's "cheap" but it's already too expensive for the service provided.
Thanks so much for your feedback, mael severi. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Toilets are cleaned once per day which is not enough for the number of people coming to train here. Today not even the toilet rolls. Most of the machines are broken and some of them have been broken since I joined the gym. The weights are a mess all day long. I've been training in many "the gyms" in the country and this has been the worst so far. Not sure if my partner and I will continue to come here.
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Negative experience: This gym is a mistake. People who go there wearing balaclavas, flipflops, and no shirts. Sometimes I think I'm somewhere in the slums of Compton. Nobody controls what's going on there. The equipment is often damaged. During the school season, when students are in town, there is no point in going there, because the gym is full of people who don't really come there with the intention of building or training their bodies. They come there to talk, laugh, and read posts on Facebook. Fortunately, this is not the only gym in town...
Thanks so much for your feedback, tomasz saluda. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Negative experience: I joined this gym the first time in 2019 and been working out for almost 2 years. I quit and now I'm back and it hurts to say, this gym has gone downhill. It's extremely unorganized and going there during the rush hour (evening time) is a mistake. Nobody to enforces the rules so members typically drop weights everywhere, walk around shirtless, block the way and just generally make the working out experience as unpleasant as possible. The toilets and showers are still as neglected as ever and some machines have been "out of service" for almost 3 months now. Only 1 way to fix this gym: Bring in staff who's job is to enforce the rules! The only reason why I still workout in this gym and not giving it a 1 star review is because of my good memories there. Not only it's nowhere near as it was before, but now the gym is so bad to the point I'm considering to move out of it!
Thanks so much for your feedback, Blake Virtonis. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Nottingham City.
Positive experience: apparatus was ok, but I found this gym lacked proper ventilation and although it was brightly lit I feel it could do with windows. I really wanted to like it and bought a day pass to try but just do not feel this is for me. also, the water machine was broken which was upsetting after my workout.
Thanks so much for your feedback, Linny Teh. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Positive experience: My belt, my bottle, wrist support bands were stolen and no action was taken after complaint .
Hello Bharat Singh, We are sorry to hear of this. In the event of theft, you will need to contact the police in order to open an investigation. We can then directly assist with this.
Positive experience: Lockers are a bit dodgy but decent gym with lots of equipment.
Hi there, thank you for your feedback.
Positive experience: nice spacious gym, only busy during peak hours (5pm-9pm) otherwise normally quite empty. only downside is no parking
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: More benches, squat racks and quality machines please. gym is always clean and nice place to be but overall lacks for people trying to go that extra bit when training.
Thanks so much for your feedback, Nathan Lofthouse. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Fantastic experience: Equipment is always clean and plenty of machines available
Hi there, thank you for your feedback.
Fantastic experience: Nice gym. Good selection of equipment. Nice changing rooms. Good app for tracking visits, classes, etc.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym. Great classes. Always find there’s enough equipment and space.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: Always busy and crowded.. weights and dumbells all over the place ..noone puts the weights back and can never find what you looking for... most of the equipments are really old rusty dont work properly etc... air conditioning and wifi have issues regularly.. and men toilets are disgusting.. broken equipments are not getting fixed for years !!
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Such a massive gym and only 2 bench presses you got to be kidding me honestly
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Nottingham City is made aware of your thoughts.
Negative experience: I have attended for 2 years, however, I feel in comparison to my home gym the quality isn’t as good at this gym. As some of the machinery is damaged or old it’s hard to complete a workout (if busy which it is most of the time). To name a few: - There’s a lack of weights (plates) - The only plates there are are dirty and damaged, with chalk (the other gym I attend doesn't allow it) - Hooks missing off cable machines - Battle Ropes are destroyed (handles are impossible to hold) - Machinery is dirty (the PT’s at my home gym consistently clean and dust) - Buttons missing off treadmills - Hip Abduction machinery doesn’t work - Leaks going down the walls and mirrors upstairs I just feel as though it lacks equipment. Whenever, I attend it’s impossible to get a full workout in for the focus that day.
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Good value for money and convenient location. Staff are friendly and helpful. Can be quite busy at peak times and some of the machines could do with fixing or replacing.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: nice spacious gym, always feel really comfortable and the staff are lovely
Fantastic experience: Very affordable prices, equipment is great and clean.
Fantastic experience: Ronnie and team are an excellent group of helpful instructors. Keep up the good work.
Fantastic experience: Been a member of the gym for probably circa 5yrs now and my annual habit has consisted of two months hard graft and switch off for another year. This year started similar till I joined JazzyB’s Saturday circuits class and found the confidence to ask if she could take me on as my PT. Honestly, I don’t think I’ve ever been fitter and stronger with my confidence through the roof. Two PT sessions a week along with my personal cardio have me enjoying everything about it. JazzyB has been a huge boost for me and I can’t thank her and the team enough. Thank you, first class PT with a fun team alongside her. A massive THANK YOU ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Great selection of kit available and plenty of space, all for a very reasonable price.
Fantastic experience: Helpful staff. Clean gym. Lots of equipment to accommodate for high demand city centre gym. I use to support with my running training.
Fantastic experience: Amazing gym the people are so polite and friendly and you can just get on with your session without any hassle
Fantastic experience: Best gym in town, the staff are all lovely and happy to help when needed
Fantastic experience: Great gym and if you’re looking to push yourself definitely get a PT. Jaz is a killer PT and didn’t let me give up easy, worth it 100%
Positive experience: Very busy at peak times but has good equipment and friendly staff
Thanks so much for your feedback, Vadim Ganeev (Vadim). We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Fantastic experience: great gym, very friendly staff
Hi there, thank you for your feedback.
Fantastic experience: Fav gym by far. Cheap prices and great staff.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym, love my PT sessions with Oli lyndsell
Hi there, thank you for your feedback.
Positive experience: Spacious but busy gym. Staff all very friendly and welcoming. Some equipment could do with updating and cleanliness could be improved.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: staff are friendly, never any issues, good equipment
Hi there, thank you for your feedback.
Fantastic experience: Nice gym, staff on hand to help and never have any troubles
Hi there, thank you for your feedback.
Fantastic experience: Great size gym, great variety of gym machines and staff is friendly and helpful.
Hi there, thank you for your feedback.
Fantastic experience: Really friendly staff and good atmosphere to train in!
Hi there, thank you for your feedback.
Fantastic experience: Love coming to the gym group, i feel comfortable and the staff are always so friendly.
Hi there, thank you for your feedback.
Positive experience: Decent gym. Sometimes equipment is a bit messy and it can be really busy at peak times but otherwise great if you need a cheap place to workout! Also, would be great if a ladies only area could be added (maybe the upstairs area)!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I've been training with Oli for 7 months and it's been a life changing experience. His passion and the knowledge he has for his work is really admirable and I've always enjoyed our sessions together. I've become much more stronger and confident in my own body. I genuinely can't thank him enough :)
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Recently came to the gym. Really nice atmosphere, a PT called Oli helped me with form on my squats. Planning to visit again on my next trip to Nottingham
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: My wife and I enjoy coming to this gym. The staff in the gym is super super friendly and they are very supportive. Oli, Rob and Jasmin are the best of the best! Thank you for your guys
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I booked a circuits class with Oli and it was so good I ended up staying for his abs blast session immediately after. It was great!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I love coming here in the morning, all the machines are free. The people are pleasant at that time and the staff are nothing but accommodating, kind, helpful and fun! The squat racks are great - as is the free weights and there's plenty of cardio too!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Amazing gym, great and supportive instructors such as Oli, feeling very comfortable and loving coming to the classes. Highly recommended!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Fantastic gym for the price! Great location in the middle of the city and the staff are very attentive.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: nice big gym but can be too busy at times
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Gym toilets are always clean and staff are really helpful.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: My experience at this gym has been great for the 2 years I’ve been going here.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I’ve been going here for about 2 years now. What I enjoy the most is that it’s always open ensuring that I can fit in a workout during my busy schedule. They’ve got all the equipment I need and the staff are always on hand to help.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Best gym in the world! Have made most of my progress here (@wando_lifts). Staff very polite and genuine.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Second home for me! Everything you need, good space and lovely staff! Been a member for 2years and definitely recommend x
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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