Psycle Shoreditch

Positive experience: Fun classes (I only have experience with Ride) and very nice facilities; changing rooms are always spotless. It is very expensive for a 45-minute workout, however, meaning that it won’t be a sustainable option for a lot of people.

Positive experience: I went to a few reformer classes. Initial experience was positive - nice reception staff, clean changing rooms, it didn't feel crowded. The pilates studio feels a little cramped with not a lot of space between machines but instructors are great and there's a nice variety of movements in each class. However, my experience yesterday was not great. The whole place felt massively overcrowded - it was a struggle to find a locker since a lot of people used two lockers to fit all of their stuff... There was barely any space to move, not to mention changing. Perhaps having different start times for pilates and cycle could help with overcrowding?

Negative experience: Instructor Alice is being condescending unnecessarily and making me feel bad. Staff at reception also quite unhelpful. Psyche in oxford circus is much better. avoid shoreditch branch.

Negative experience: I am extremely disappointed and angry with my recent experience at Psycle. I arrived at the studio at exactly 9:00 AM, only to be told by the front desk that, according to their clock, it was now 9:01, and I wouldn’t be allowed in. This level of rigidity is not only unreasonable but completely unacceptable for a business meant to promote well-being and community. To be clear, I arrived at 9:00 AM on the dot, and they still turned me away, claiming it was now too late to enter. The class hadn’t even started—people were still settling in, gathering props, and the instructor likely hadn’t even greeted the group. Yet I was denied entry, as if being a minute behind some arbitrary clock meant I was a disruption. This kind of “policy enforcement” shows an utter lack of flexibility and understanding toward customers who are investing their time and money in this experience. This was a hugely disappointing experience, and one I don’t expect from a place that markets itself as supportive and community-focused. I left feeling embarrassed, frustrated, and thoroughly unimpressed. Psycle needs to seriously reconsider how they treat paying clients, or they’ll lose more people who simply want to feel welcomed, not humiliated over a matter of seconds.

Fantastic experience: Ferro is the best teacher ever—always with a smile and great energy. I used to hate doing cardio until I met her. Her classes are the best: super motivating and the most fun. You always leave with a smile!

Negative experience: Great classes that it's such a shame about the treatment from reception and staff. Extremely inflexible policy regarding starting classes to the degree of 1 minute late. Unfortunately, a lot of us fit in workouts during the working day and unforeseen circumstances arise. When I asked to defer a credit by a week as a one-off I was refused. Unfortunately I won't be going back there, as I've experienced much more understanding instructors and staff in other gyms and studios, who actually care about customer retention.

Fantastic experience: Absolutely loved my experience! Front desk staff made me feel super welcome. The studio is super clean and cute. Took class with Aaron and it was one of the harder cycling classes I’ve done (in the best way). I left feeling super accomplished and energized. Will definitely be coming back.

Positive experience: I found this place to be super friendly, helpful, and Clinton, our spin instructor was top-notch. I would go back to his classes definitely. However, I did remove one star because the bikes are positioned in a very odd configuration, with some literally riding into the side of others. They are also excessively close together. I would not want to be in a full class. Getting in and out is tricky in itself. I honestly don’t agree with this overcrowded approach and it makes me question the management really. They need to keep the class sizes that is manageable for the facility.

Fantastic experience: 1st time at Psycle today. Really good experience. I was worried about getting my shoes clipped into the bike but just ask for help from the instructor if concerned. Shout out to Ferro, my instructor, who was super lovely and motivating! Great class

Fantastic experience: I did the 12:30 class and it was not packed at all. Staff were all super friendly and helpful with my first time. Loved all the facilities and structures. Will be becoming back for sure ;)

Fantastic experience: Geoff’s 6:30am class is the only reason I would ever willingly set my alarm for 5

Negative experience: So cramped and I couldn't hear the instructor at all, if you need help at all - good luck to you. Felt very rushed to get in and get set up. They've tried to fit far too many bikes/people in, which showed by curvier people struggling to get around the bikes, queues to use all the facilities, including to get a locker and use the showers. Was absolute chaos. Not worth the price. 1rebel definitely better.

Negative experience: Booked a class through ClassPass arrived & the place was locked up. They had cancelled the class 20 minutes beforehand via email. They had also left the cleaner locked outside.

Fantastic experience: Writing a review to counter some of the negative ones on here. Was my first time today and the staff were all super helpful and friendly. The spin class was great, good sound and lighting. Music was great and the teacher Darius did an awesome job. Changing rooms large and felt very comfortable. Will be a regular here now!

Positive experience: Although I absolutely love the exercise aspect of the workout it’s all a bit cramped for the price point. The locker room especially, I never shower there which can often be an inconvenience for me. I’ll still be going back as I like the equipment but those are some factors to consider before booking.

Fantastic experience: The new reformer classes are the best. I’ve done reformer Pilates in lots of places before, but this is a proper workout! Great strength and stretching class. Thank you

Fantastic experience: Mega cooles Studio mit motivierten Mitarbeiter:innen und Trainer:innen

Negative experience: The 2 guys at the front desk gave me such a bad experience this morning, I’m just not going to go back. I was not let into the yoga class I had booked because I was 4 minutes late. I had gone to the same class last week with the same instructor, and actually remember it started not exactly on time. I really have no idea what “closed door policy” they were referring to, but basically no matter what, they said there was no way I could start yoga 4 minutes late. Really really upset, and missed a fun morning of yoga with my 3 friends I had booked the class with, because of terrible customer service at the front desk.

Negative experience: Went to my first ever cycle class here and I don’t think I’ll ever do it again. Good things is the location and the spacious changing rooms and the friendly reception staff. Now to the actual class, before you even get in, the music is already on blast, there’s no introduction or making sure you don’t have any injuries etc. The instructor did ask whose first time it is here by show of hands, but if you needed help, well you’re by yourself. Thankfully I was with a friend who cycles and has been to spin class before but I honestly couldn’t hear a word he was saying through the music, when he was trying to help me set-up my bike. I tried my best to keep up with the class and if you don’t, you’ll get called out by the instructor. Regardless of what they say, I don’t think it’s beginner friendly at all, maybe it varies for different instructors but I wouldn’t know which ones.

Fantastic experience: Had such a great time for my days in London near this location. I found everyone working there very friendly. I went every day to the spinning classes and appreciated that all the classes focused on dance music that was easier to get into the zone for working out hard. Bonus points to Nigel who's music for spin was my favorite I've been to in years!

Fantastic experience: High energy and great routines in the Barre Signature 55 class! Sophie is a wonderful instructor and very kind.

Negative experience: Firstly, you go downstairs into a small waiting room, which is unbearable in itself. Secondly, they were running 7 mins late meaning they rushed us inside. The trainer didn’t ask if anyone had any injuries and asked us all to hurry in because they were delayed. The room is cramped with a million bicycles and you keep bumping into the person sitting next to you. So, to the fun part! I have done spinning like this in the past but because of a knee injury, I have not gone in a while and still can’t properly cycle, when sitting in my seat. So naturally, I was standing for most of the class. When everyone was sitting down in their seat, I kept standing doing the same exercise as everyone else. The trainer then tells me in her microphone to sit down, which I tried to shout to her that I couldn’t. She didn’t hear me and just shouted in her microphone that “we are a team here and if you don’t follow the instructions, you can go somewhere else”. Very ironic to call it a team, when she’s telling me to leave what a joke. Didn’t feel welcome after that!

Fantastic experience: Jo and Alice, toughest and most rewarding classes. Their music,

Fantastic experience: Tough (but effective!) workouts both pilates and barre. The teachers make it fun, clean studio too.

Positive experience: Welcoming staff and exceptional teachers. After a class at Psycle, one feels on top of the world.

Negative experience: I loved Geoff’s class! Really great playlist and energy. But the reason behind the two stars is because Psycle really overcrowds their classes and the ventilation is very very poor.

Positive experience: Love it, love it. Obviously it's expensive but you do get what you pay for considering what else you can get for £25 nowadays! On top of the awesome instructors I noticed new cleats this year which is great as well as new fluffy ENORMOUS towels and, as always, great products in the changing rooms. I have to knock a star off for changing space though - it really is dire, especially given the January uptick in numbers. Come changed and do a late class so you don't have to get ready for the shower squeezed in among people arriving for the next class.

Fantastic experience: Fantastic classes, incredible staff and smoothies that are out of this world. ❤️

Fantastic experience: Their barre classes are the best in London!

Fantastic experience: The best

Positive experience: I had a barre class with Lucy, she’s the absolute best teacher I’ve had, so supportive, so tough and so fun! Removing one star because the desk staff is so rude and unwelcoming. Not the welcoming you want when you pay £20 a class!

Fantastic experience: Best instructors in the city. I love the Shoreditch location - it's more of a boutique feel, intimate and the classes are smaller. Oxford is great though if you want to do classes with more atmosphere as they usually do special rides here (themed, longer duration). The reception staff is always super helpful, even when I request certain shoes which probably gets annoying. The instructors have such good energy, lots of variety in music so you can find the right person for you, and they always challenge you. I love the personalized experience I get and find myself attending classes more and more every year. I've been coming here for years and can't imagine my life without it!

Fantastic experience: love it

Positive experience: The class itself is amazing, so much fun but the reception is always so COLD, borderline rude. I thought I could get over it but I actually can’t, especially when I go to other fitness places in the Shoreditch area where the reception is super friendly and warm! It sucks because the class is actually such a vibe :( but I have been three times now so I now know that this isn’t like a bad day etc. I just think when you’re paying for something, it’s not just about the class, it’s about the overall experience.

Fantastic experience: I went to my first 7:30 am class with Keri’s today, it was amazing!! the energy in that class is unreal, I felt the love. A massive shout out to the team at Psycle Shoreditch, they have made me fill like part of the community, this is the first time I have been excited to work out hahaha

Fantastic experience: I didn’t realise Psycle didn’t anything other than spin but I saw they had a barre class so I decided to go for it (half expecting it to be some sort of cross between spin and barre). It was the best barre class I’ve been to in london. I think the instructor was called Lucy. The class was high energy and the burn afterwards was very real.

Fantastic experience: Love it. Great instructors and classes. Thank you Psycle Shoreditch.

Fantastic experience: Worth it

Negative experience: Dubious marketing and promotional offers. Poor customer service. Average classes. Rebel1 or Boom Cycle are better.

Fantastic experience: Really great studio, and the staff are lovely. The changing rooms are nice too!

Fantastic experience: Love this place so much- it’s a smaller studio, but the staff is friendly and attentive, and the instructors are amazing. Super high energy, and fun classes! Have been going to psycle for a few years now, and I love what the classes do for me; always challenging (without being competitive) and allowing me to push myself further. It’s been great for my strengths and endurance. Highly recommend!

Negative experience: I have been going to Psycle for a few years now. I love the instructors especially Kaya, Alana, AD and Josh. The classes are engaging and fun; however I have been extremely hurt and thoroughly disappointed with the behaviour of their studio managers especially Abbie at the Shoreditch branch. I am suffering from a abdominal issue and I wanted to cancel the class on a day outside of the 12 hour cancellation window. I called up the studio and requested them to refund the credit as I was unwell; I was even happy to provide a doctor's letter for the same. Abbie was on the line and said that she cannot do anything for me in this instance. I requested her multiple times that I am not well and attending a class won't be good for my health; she refused to acknowledge my request. She was rude, absolutely horrific to speak with and just left me feeling absolutely dismal (especially since I was sick). I dont want to go to Psycle ever again eventhough I have some credits left. I found the behaviour inhumane, lacking basic empathy and in compassionate. The instructors are fantastic as I said, and they always tell you to be forgiving and kind to all; the attitude of the reception staff and managers doesn't resonate in the same way. If you are looking for a good workout you can definitely try Psycle; however if you are looking for a place which is understanding of your work and life commitments on occasion, this isn't the place for you. Good luck to everyone dealing with Abbie.

Fantastic experience: The instructors have great energy and are very motivating. The facilities are very clean and the locker rooms are very nice. Extra amenities like hair dryers, cotton products, etc. are provided. The music can be loud (which is either good or bad depending on your preference), so they also offer free ear plugs at the front desk.

Fantastic experience: it's the place to go when you need to go sweat it out and burn calories. There is no doubt you leave a class dripping in sweat. This boutique studio has free towels, plastic bags, to keep your belongings from being wet, great toiletries. The smoothie bar is always great to have after your workout.

Negative experience: Psycle is a strange place. I'm used to riding Stages bikes with an LCD and you can track progress on your phone, where you race other riders. Psycle is none of these - you can't track progress, no idea how fast you're going and can't link the bike to your phone. Effectively it's a 'dance' class (or feels like it) on a spin bike in a very warm/sweaty environment. If you're a proper rider/biker, don't come here expecting a race or anything competitive

Fantastic experience: It’s not just physical fitness,they tap into the mental fitness aswell. Great staff and absolutely excellent trainers/coaches. Worth every penny.

Fantastic experience: Great boutique fitness studio with the friendliest staff! I love their barre and spin classes. The instructors are amazing; so inspiring and high energy. Highly recommend!

Fantastic experience: A little hidden gem, I have been attending for a few months and really see the difference in my body with stronger legs and arms. The 45min lunch time classes fits my day perfectly! Friendly team and clean facilities.

Fantastic experience: Great spin classes! Had a great time

Fantastic experience: Started going to Psycle a few months ago as it's conveniently located just 2min away from my office, and I'm so glad I gave this studio a go! Their Strength classes are super fun, and seriously efficient! I always burn over 800 calories in a class.

Negative experience: Really not impressed by the horrendous behaviour of the staff here. They clearly don't have much to do and take loyal customers for granted. Better spend your money at 1rebel or Frame.

Positive experience: Great Experience so far!

Fantastic experience: Very clean changing/shower room and lovely staffs at the front door. Of course, instructors are just amazing.

Fantastic experience: I just arrived back home to the states after spending the semester studying in London and just had to write a review! Psycle is an amazing workout (in my opinion, it's even better than SoulCycle (for my fellow Americans)) with challenging and fresh choreography, nice facilities, and great staff! After spending the semester attending classes weekly, I definitely feel stronger and faster. I loved my experience with Psycle and will miss it so much!

Positive experience: High energy instructors and excellent facilities. I wish there was more emphasis on cycling rather than doing all the other jazz but it met my expectations.

Fantastic experience: Brilliant. Much better version of Soul Cycle. Hiit also done well. Great space.

Fantastic experience: Absolutely love this little studio. All spinning instructors are fantastic and different with their music/approach. I'm a regular but always feel challenged!

Positive experience: Loved the HIIT classes and instructors. The locker area was very compact and can be difficult to maneuver around particularly during peak hours.

Fantastic experience: So far it has been a really great experience :)

Negative experience: Self indulgent narcissism

Negative experience: Classes are ok but not value for money and beware buying classes in advance as they expire them very quickly. 1Rebel, Frame and Barry's Bootcamp are far better options in this area of London.

Fantastic experience: Absolutely love Psycle, although haven't been to other locations (yet!) You don't have to worry about anything here - just bring yourself: lockers with automatic locks (no ridiculous lock fee), small and massive towels (not the skimpy gym ones) are provided, even the plastic bags for your soaking wet workout clothes are there. And trust me you gonna sweat! If you think £20 is a lot, trust me it's a great investment, I've tried committing going to the gym but would always end up quitting within a month or so with a contract to pay. Pre-order smoothies here are amazing as well - plant based goodness! Keris, Kaya and Jo are my favourite ride instructs. Thanks Psycle!

Positive experience: Fantastic studio, but the changing facilities are poor in comparison to other Psycle branches, really quite cramped

Fantastic experience: The only negative about this place is that the space (in terms of the changing facilities) is at a premium. Its far too compact - all the time (not just peak times)