Welcome Gym Cheltenham

Positive experience: Large gym with excellent range of equipment including rowing machines. Staff are nice, price is likely the most reasonable in town (£7 for a 24hr pass beats the leisure centre). Leg extension machine is curiously uncomfortable. The toilets/bathrooms aren't very pleasant - good to have a free to use sauna but the air conditioning in the locker room isn't enough to cope.

Fantastic experience: I’ve been at this gym for a good while and to say I’m gutted that it’s closing is an understatement. It’s perfect for where I live, quick 7 min on my bike and has all the equipment that I need. A friendly good feel place, where I can just zone out…my get away. It becomes a little part of your life. There’s so much competition now with gyms and even though you have 24 hour gyms with the latest equipment etc etc I enjoy welcome gym. It’s got all that you need. I will stay a member till the end, and then unfortunately will have to become a member of another. And just to say thank you to you all, and wish you all the best for the future xx

Positive experience: Friendly atmosphere

Fantastic experience: Great gym, reasonable price, nice vibe, helpful staff, EXCELLENT classes! I love anything Gabi is doing! I'm finally starting to love exercise! Great if you're not confident in what you're doing so avoid gyms, because they'll guide you all the way.

Positive experience: Been using this gym for about a 18 months, great facilities! My only complaint and I genuinely hope this is considered because I think it would be good for business- is that it is not open 24/7. Many people work 9-5s on Saturday/Sunday and are unable to get to the gym for a workout. Or even staying open until midnight on weekdays, I think you’d be able to sway a few people from your competitors.

Fantastic experience: Really nice sauna and lots of modern equipment.

Fantastic experience: Friendly enough, never any waiting for equipment

Positive experience: The welcome gym is quiet even at peck time it has a good Selection of Equipment but does only have one of each.

Negative experience: Paid the place a visit to see the equipment kit. The registration process at the entrance sounded doggy as it looked like gathering data from people. The assistant who was there got me in and was walking in front of me by a metre or two and speaking about the gym quickly like if he was in an ultra rush and just wanted my visit to end - that's if I could understand what he was saying even, with him projecting his voice in the opposite direction from me. I needed to tell him that I want to check the equipment kit for myself and see which machine was for which muscle group, and he was like, "like what?" !! When I asked him if I could just sit on one of the machines and try its motion to see how it clicks with my muscles, he said I couldn't do that! When I asked if I can try the gym for a session, he said the gym doesn't offer a free trial days. Now after all of that, give me one single reason that would make me come to the gym or recommend it to others??? When people who have zero-knowledge in marketing and customer attraction open a business!

Fantastic experience: Value for the money good classes and supporting sessions. Good vibes plus clean and hygiene. The best place to knock your mind out ✊

Fantastic experience: Absolutely love this gym. Great atmosphere and very friendly staff, especially Lucas who always has a smile on his face and there to help and motivate me when I need it. Thanks Lucas you’re a superstar!!!!

Fantastic experience: I’ve been attending gyms on a regular basis for a very long time and this one is by far the best I’ve used. There is a wide variety of high quality fitness equipment, fitness classes are run every day and personal trainers are on hand if you want to invest in a focussed training programme. The staff are welcoming and friendly. It’s good to see a diverse clientele, people of all ages, ethnicities and background. There is an easy, cost-effective, straightforward membership too. The app is great and you can access a huge variety of classes online from there. I can’t recommend it highly enough. If you’re not a member you’re really missing out.

Positive experience: So far so good! I've been to two classes, both of which have had really friendly and helpful instructors which have helped to make going to the gym a less daunting experience.

Fantastic experience: Very accommodating gym… Nice services and availability of the workout essentials

Positive experience: Really good gym overall! I do feel compared to other gyms, they’d benefit from more benches for free weights and mirrors around to check form etc

Fantastic experience: Been going to this gym for about a year, really nice staff and people that gym here the staff have helped me a lot and also the people that go to the gym as well.

Fantastic experience: Great gym very friendly and helpful staff especially gabi, she makes you feel like she takes a genuine interest in your health and well being.

Fantastic experience: I’ve been training here for a few weeks now and it has become my favourite gym in cheltenham! Everyone is super friendly and the location is really convenient too. I also really like how the gym is laid out as it means I don’t have to walk from one side of the gym to the other in between sets! The ladies only section is great too, it’s a nice place to practice exercises I’m less confident at before I do them in the free weights section. Super pleased to have found this gem and will be here for a long time

Fantastic experience: Small but very conveniently located gym. Clean and welcoming. Especially Gabi, she is always so friendly and very approachable (which isn’t all that common in a lot of gyms). I took one of her classes and she really makes people feel at ease and comfortable, which for a newbie at the gym was a god send! Great value for money & if you can join one of Gabi’s classes make sure you do!

Fantastic experience: Great gym, friendly staff, friendly members, all major equipment you would need for the average weight lifter and gym go-er. Treadmill, Eliptical, rowing machine, bikes, isolated muscle machines, multiple full sets of free weights, multiple benchs, multiple squat racks, showers and lockers.

Positive experience: Nice little gym in town centre. Friendly people. Only downside for me is no free parking.

Positive experience: Local gym. Dated equipment but there's all yo need for a normal workout. Lots of cardio stuff. It gets very messy with people not putting away their weights after use. In a small local gym where people seem to know and chat to staff regularly, I didn't expect this to happen. Locker and shower facilities are again dated but fit for purpose. For the price, it's good, but don't expect Lloyds club.

Positive experience: Still insisted on charging me £10 joining fee after returning after pandemic. But still only £19.99 month for basic membership. Weights, cardio and classes all available. Changing rooms, lockers and showers included. Remember to bring your own medium sized padlock for lockers.

Fantastic experience: As a very reluctant participant I was prepared not to like anything. I'm not a fit young thing but was made so comfortable. I will go back once I stop aching (unfit, not tortured)

Negative experience: Good price but that’s the only positive. The gym is filthy and just smells and you rarely see the trainers cleaning - I realise it’s a gym and isn’t going to smell like a spa but it just smells like stale sweat and would be better if it was cleaned properly. Equipment is okay but no weights order or signage it’s just a mess. Management is friendly and professional but some of the other staff are not and it’s quite appalling; no one seems to take pride in how the gym is presented or it’s cleanliness. Overall I wouldn’t recommend.

Fantastic experience: I have been a member of this club for nearly 10 years. I have always found all staff to be very helpful & professional. The facilities have expanded during my period of membership. This gym is extremely good value & is in the centre of Cheltenham. Other gyms may be available BUT be prepared to pay a lot more for membership.

Fantastic experience: Great gym to join with! Staff are extremely friendly and always happy to help when needed. Very affordable and offers plenty of classes to attend included in the membership price.

Fantastic experience: Great gym. All in order with different classes and PT. Very clean, spacious and lovely staff.

Fantastic experience: I have been a member for 2 years at Welcome gym, this is a friendly and professional gym with top equipment. The staff are helpful and the classes are always great.

Fantastic experience: My wife and I have been using the gym for over a year now, and have always found it to be a very well run and welcoming place. Cheryl does a outstanding job keeping the place running smoothly and all her team are very friendly and professional. Our PT Gabi has done an awesome job getting back the bodies we had in our twenties, after loosing our way a lot after becoming parents. Big thanks to all the super team at Welcome Gym Cheltenham!

Fantastic experience: The gym is well equipped, provides a varied range of classes, a ladies only space and a central location at a reasonable price. The staff are friendly and always happy to help. I joined this gym last year and it has been a great experience. Training with Gabi Greenwood has not only helped me achieve results but also changed my outlook towards health and fitness in a positive way. Would surely recommend!

Fantastic experience: I have been a member of Welcome Gym for a year now and thought it was about time I wrote a review! Over the years I have been a member of at least five gyms in Cheltenham but this is the first one that I have attended regularly. The main reason is that the staff are knowledgeable and friendly and from the start took an interest in my progress. I was shown round the gym by Cheryl and immediately felt welcome and safe as she was very friendly and reassuring, as sometimes gyms can be intimidating places to enter on your own. I especially liked the separate ladies gym where I tended to go for the first few weeks. However I quickly grew in confidence and I now spend most of my time in the main body of the gym, as it is spacious and there is such a friendly relaxed atmosphere. I started with a personal trainer called Gabi to get me motivated and she certainly put me on the right track with a helpful regime and advice on the type of exercises that were appropriate for me. She inspired and encouraged me to attend classes which I had never done at any of the gyms before! I felt comfortable enough to try and have never felt embarrassed or intimidated by any of the staff or other clients. As a result I regularly attend the gym and especially love the classes which are great fun. I have lost nearly 2 stone and I’m fitter than I have ever been. I also have a new set of friends and know that there will always be someone to talk to whether its staff or fellow clients. I also think it’s fantastic that everyone is welcome – all ages, all abilities. Just before lock down the staff were determined in their efforts to keep the gym safe and open – cleaning machines and equipment every 30 minutes and encouraging us to do the same after use. I admit I was a little anxious about returning after the lockdown but have been impressed with the changes the manager and staff have put in place and their dedication to making sure the gym is clean and safe. I would like to thank the staff for their support and encouragement and would not hesitate to recommend the gym to others.

Fantastic experience: Great gym experience . I was hesitant to return to the gym after the lockdown . However , after viewing the gym , I believe the manager showed me around , I felt confident to join the gym again . The gym is very clean with cleaning stations everywhere . Amazing team atmosphere . Gabi , Luke and Ross are awesome instructors . I would highly recommend the gym .

Fantastic experience: I have been using welcome gym for years and i highly recommend it to anyone looking for a membership. Not only do they have fab equipment and workout spaces but they have excellent staff who are super friendly while still maintaining good hygiene and cleanliness within the gym. I cant say i know a huge amount about weight training, so was very grateful to be given tips and advice about posture and how to correctly lift weights safely from the staff on shift who delivered the information fantastically and didn't make me feel silly for asking!! An all round fab gym, again would really recommend!!

Fantastic experience: Great gym got everything there that l need.

Fantastic experience: Great price point and very friendly staff. Really impressed with how far they are going with trying to keep everything clean and safe during these uncertain times. Great work guys. Thank you x

Fantastic experience: Love the place

Fantastic experience: Perfect to suit my needs, plenty of weights and cardio equipment. Everyone including staff are friendly and I'm really enjoying my experience. Only downside is theres no free parking

Positive experience: I’ve been training here for over a year now and have to say it’s a great student gym, it’s been easy to work around my back and fourth schedule. The cost is cheap which is great for my financial situation as well. The staff seem mostly positive and are always friendly whenever I have questions. The weights are great with multiple racks of free weights, meaning even in the busiest of times 9/10’s I’ll be able to have the correct weight without disturbing others. The main issue with the gym is unfortunately the other members, most people I’ve spoken to have been friendly, however there are lots of people who ruin it for everyone. From: taking phone calls in the free weights section, hogging machines, showing little to no gym etiquette and not to mention their egocentric attitudes. Especially at prime times. I’ve had people standing right next to me when trying to do sets literally blocking me, people rudely stare as well as people not racking weights. It’s incredibly frustrating when you’re just trying to have a good workout and have people disturbing you. The only other issue I have to say is the ‘music’. I honestly have no idea what the category of music is defined as but it really is the most demotivating and cringe worthy genre. It does feel like 90% of it is adverts so when you finally get a song it’s disappointing to find it’s a song that’s been played a million times or the terrible remix of a good song. This may seem like a petty issue but even when bringing headphones it sets a poor atmosphere. Aside from this, the gym is a good place and has more than enough equipment to have varied workouts every week, they regularly introduce new machines/ equipment which is a refreshing sight in a gym. I would suggest staff are more firm with the people ruining it for others, or introducing rules such as banning phone calls. However, would definitely recommend.

Positive experience: If "Cheers" (showing my age) was a gym it would be this place. Friendly, knowledgeable staff, lovely people who use the gym , good kit and a really good monthly price . I've not done any of the classes but they look fun and well organised.

Fantastic experience: I've found Welcome Gym to be just that, welcoming. I've been having pt with Gabi here for the last year, and she kills me with great charm, and I'm heaps stronger as a result. Cheryl the manager is helpful, and long suffering when dealing with the early morning grumps of her regulars. All the staff and even the serious male extreme muscle section are generally friendly and mush less likely to 'take over' their section than I've found at other, and more expensive gyms. Good value

Fantastic experience: Staff are very friendly and knowledgeable, well priced with a good atmosphere

Fantastic experience: Excellent customer service. Nothing is too much for the friendly staff.

Fantastic experience: It's busy but alright. Some of the equipment is quite old but it's working perfectly so I can't see any reasons why they should change it. Classes are great, trainers are very supportive. Place has the ladies gym, it's perfect if you are looking for a peaceful workout, men tend to make noises and throw things around.

Fantastic experience: I really like this gym - good equipment and range of classes, great price, always clean, and changing rooms are large and always seem tidy. Staff are knowledgeable and friendly.

Fantastic experience: Great gym, great price, really good equipment, good friendly professional staff and great selection of classes

Fantastic experience: Amazing prices, especially at xmas

Positive experience: Good gym but can get busy

Negative experience: Cleanliness and noise issues are common theme in this place!!!

Positive experience: Nice gym with nice people, unfortunately without free parking.

Fantastic experience: Probably cheapest gym in Cheltenham. Not the best gym ever but for the price it’s well worth it.

Negative experience: Rules about sharing equipment or not being too loud don’t seem to apply to the loud Europeans or the big blokes who seem to think they own the gym equipment. The people working don’t enforce the rules that are hung on the walls around the place. Doesn’t feel like a very “Welcome Gym” in all honesty.

Fantastic experience: Good gym, lots of facilities and classes. Especially like the Tuesday Pilates with the fabulous Gabi Greenwood Her power bar classes are excellent as well

Fantastic experience: Welcome Gym Cheltenham is a fantastic gym to go to, the staff are great, the machines and freeweights are top notch, and the classes are well run with top notch professionals guiding you along the way, even if your a complete novice! and the membership price is CHEAP!. Shout-out to personal trailer Gabi Greenwood who works there, as someone who's been to the Pump & Sculpt class for years, she runs a tight ship, you will be sore after, but it's a ton of fun and you'll make new mates! A note for the management if they are reading this review, the Hi-Fi stereo in the studio is not fit for purpose, and simply does not work for classes when you need it to work (especially for the microphone headset). A new stereo or an alternative solution is sorely needed

Fantastic experience: I’ve been at Welcome for about three months. Lots of good cv equipment and never a problem getting on one. Good classes, I particularly enjoy Powerbar, Spin and Pilates. Helpful and supportive staff, good management and good shower and changing facilities. The studio could benefit from an upgrade, particularly the audio equipment. Glad I made the move to Welcome.

Fantastic experience: Really enjoying my membership and especially the unlimited access to classes. Huge variety and fantastic teachers ‍♀️

Fantastic experience: I have been training with Gabi at welcome gym for over 5 years now and can honestly say she excellent at her job and I thoroughly enjoy our sessions and classes! Great gym with fantastic equipment. Would recommend as fab value for money

Fantastic experience: If you are conscious about joining a gym this is the place to go, friendly and cheaper than the average gym but with all the equipment . Gabi Greenwood has encouraged me to go to her classes, which are great and most of all she makes it enjoyable. You won’t feel out of place as she will guide you through it and can recognise if you are maybe finding it difficult. Her knowledge of fitness and healthy eating is outstanding, so go on give it a go !

Fantastic experience: Very friendly, helpful and welcoming team at this gym. The personal trainers are always happy and keen to help. Would highly recommend this gym.

Fantastic experience: The staff are amazing and so nice to everyone, gym has great equipment and definitely great value for money.

Fantastic experience: This gym has very good facilities and a no nonsense approach which is genuinely friendly without being intrusive. Gabi Greenwood stars among the staff as a true professional dedicated to the interests of clients as a first priority. She finds the fine line between promoting a sense of fun and friendship and making sure everyone’s interests and abilities are respected. If you turn up in Cheltenham with no mates, no fitness and no idea what to do with your life: Gabi will have most of the answers.

Fantastic experience: Excellent gym. Friendly staff. Nice new equipment.

Fantastic experience: Really great gym. Good value and friendly staff.

Negative experience: They can change their name anytime, but the same rubbish service still in place. You will see Incompetent staff at the gate who cannot deal with access issues. You will also meet the rude and unprofessional trainer called Gabi to make sure you enjoy your session!!!! This place is an absolute joke and I would never recommend to anyone!!!! RESPONSE TO STAFF COMMENTS: There is no such thing as "Challenging Comments". Instead of being critical to the feedback received, you need to work on your shortfalls and improve. This is the main objective of this platform!!

Negative experience: The desk staff there is so lame.They aren’t able to scan a finger right! Tried 3 of my fingers and one of them even had the rudeness of telling me that “the scanning machine doesn’t like me” Never again I cancelled my subscription after two months and I’ll never recommend them to no one! Plus the lockers mostly are locked and you barely can find any place to place your belongings. It’s also quite dirty and their air conditioning on the ceiling are not properly assembled they look that the can crush at any time and smash someone’s body !

Positive experience: Poor selection of weights, but a very nice sauna.

Fantastic experience: A very welcoming gym. As not a regular user, it was important to feel comfortable. Staff made me feel at ease quickly and the use and availability of equipment was very good. The club on the whole is clean but improvement could be made, however for the cost of membership it is great value. Don’t like using at peak times so cannot comment.

Positive experience: The ladies only gym is a great idea, however it is lacking in certain equipment. I'd like to see a squat rack maybe, or a deadlift platform. The rest of the equipment is a bit old and the layout isn't always ideal, such as the mirror placement in the weight section, as you only have half a mirror for a squat rack which is a bit awkward. Overall a great gym and great location.

Positive experience: Machines are out of order lots of the times. Management is not maintaining the gym well

Positive experience: Very friendly staff and relaxed atmosphere with good facilities for the price. Most pieces of equipment are showing their age a bit, however for the cheapest and most central gym in town it is pretty good value for money.

Positive experience: All free weight and machines available. Classes and trainers of all varieties. Can become crowded pre and post work hours

Fantastic experience: Decent price, friendly people, great facility with a large variety of equipment. No shower though, you should keep that in mind.

Positive experience: Good place. Plenty of space and equipment to go around. Good sized free weights area. I go at one of the busiest times I would say and still manage to use everything I need.

Fantastic experience: Friendly staff and good quality equipment!

Fantastic experience: Friendly, helpful staff, good selection of equipment and good prices

Fantastic experience: I had been a member of DW fitness but found the staff so offhand and dismissive, that I opted to change to what is a more basic gym. Since joining, I have been very impressed with the helpful, good natured staff and, despite the extra travelling distance and no swimming pool, I will definitely continue my membership.

Fantastic experience: Friendly gym full of young people with a smattering of oldies..great staff..

Fantastic experience: Nice and a perfect place if you don't wanna be judge by anyone :)

Positive experience: This is a budget Gym, but the Staff are very friendly and accommodating. I very much benefit from my weekly PT sessions WITH Gabby Greenwood who I have been working with for sometime. I appreciate the initiatives by new Gym Manager, Cheryl, particularly the prompt notifications about opening times during the recent inclemet weather. Young Ross is also a joy , always ready with a smile.....he's a dab hand at DIY too!

Negative experience: Worst gym I have ever been. Most members of the staff are unprofessional and rude, and the gym is old, tired and filthy. Been there a member for 7 months and I’ve had the Worst experience ever in a gym. I wouldn’t recommend it to anyone

Positive experience: Great gym. Good value, friendly and clean.

Positive experience: This used to be my regular gym until I moved. It was a great place to work out. Lots of cardio equipment. Really quiet off-peak, which was always great. Opens super early. The only downside was that as it got busier you'd have to hang around for the weight machines as they didn't have a huge amount. Outherwise, great gym with friendly staff and members.

Negative experience: Was ok at first but wouldn't recommend. Another gym that takes money from your direct debit, without telling you! I 'missed' the email and got charged extra. Will be cancelling my membership asap. Not happy.

Fantastic experience: Excellent value for off peak membership. Always very clean, never too busy and excellent sauna. Hot water in showers a bit erratic

Positive experience: A good gym for the money. It's affordable and you do not need to sign up to a contract. The classes are great and they are all included. The equipment is not top quality but it does the job

Positive experience: Far too busy can never get on anything.

Positive experience: Cheap and cheerful gym.

Positive experience: Friendly staff. Very well priced and no contract needed. Has all the equipment you’d need, 2 squat racks and a power rack and 3 benchs. Only downside is the mixed weight (lbs and kg) and people’s lack of re-racking the weights.

Positive experience: Excellent value for money. All basic equipment is available and staff area always on hand. Opening hours could be more flexible fri/sat/sun for those who work weekends and the women's room has a very limited range of free weight/upper body equipment, but for under £20 a month you can't really ask for much more!

Positive experience: Not a bad gym, cheap rates, I went as a visitor and paid £25 for 5 day passes. Everything was setup via their website and super easy. Gym itself has a large selection of cardio and weights. Large changing rooms, hot cubicle showers. Need to provide your own lock for lockers and there didn't appear to be any water fountains but there was a cold tap in the bathrooms

Positive experience: It has all the equipment a gym needs, staff are friendly and its cheap

Positive experience: I've been going here for few month. I find it good value for money and has everything you need to get a well rounded work out

Fantastic experience: Purfect place for make a perfect body and good friends

Positive experience: cheap gym

Negative experience: Very rude and lazy lady member of staff. She keeps on checking her car parked in lidl parking and do not pay attention to customers and their queries. Wastes her time by checking car every now and then. That's why the gym looks like it hasn't been looked after and it's getting worse and worse.

Positive experience: Simple gym with good equipment and decent classes included in the monthly price.

Negative experience: Small bad gym. Not enough equipment, poor maintained.You can get better gym in Cheltenham even cheaper! Not worthy to sign in.

Positive experience: Clean and well equipped with no frills

Fantastic experience: i have been using this gym for over 5 years . Have seen many changes with staff every one of them have always been friendly and helpful. And for all the equipment you cant fault it just what you need to get fit. A basic gym is all i think you need none of this fancy stuff that other gyms have. I can come and go when ever i want .

Negative experience: Extremely bad gym, small, most of the space is taken by the cardio section, bad ventilation (either too warm and then freezingly windy from AC), bad and old unkept equipment (even the iron cables on the appliances have never been changed), people in it never place weights back on their original places and the worst benches that you can experience for bench pressing. Only 2 free standing bar supports, PTs seem not caring. Would try to avoid it if possible