KOBOX Chelsea

Fantastic experience: Great classes and Whitney is so incredibly helpful !! Love the service and staff and coaches

Fantastic experience: Amazing! Full of energy and a great vibe! Ladies at the reception and teachers are so nice. Especially a big thank you to Joe Fro Mascot for being so positive and sweet

Fantastic experience: Love KOBOX. Been going for almost a year and loved every visit. All the instructors are amazing but Billy, Louise, Ignacio and Joe Frost are out of this world.

Negative experience: Booked in advance and won't let people in for no reason at all avoid at all costs

Fantastic experience: What a incredible place I ever been to, the people there is nice and kind very welcoming amazing staff and very nice and helpful teachers is super fun

Positive experience: Don’t think I’d recommend if you are a beginner, the teachers don’t really help individuals with their form during the different workouts. Hitting the punching bag was fun though.

Negative experience: U wanna learn how NOT to boxed? Go to this gym!

Fantastic experience: Went to Jacob Holme's class today, HIGHLY RECOMMEND. He really pushes you, very very good class. Says all the right things when you're knackered, and makes the class fun. Will be back!

Fantastic experience: Attended a private class at the venue . The staff were friendly and helpful.

Negative experience: Used to be fantastic a couple of years ago. However unfortunately the whole club is very run down and dirty. -old boxing gloves that smell and are falling to bits. -nice white towels removed from the changing rooms and replaced with cheap low quality ones, that you have to ask for. -showers cleaned only once every 24 hours, despite multiple classes running daily and high footfall. It’s a shame as used to be a brilliant experience. Instructors are great, especially Billy but can’t say I would recommend KoBox Chelsea to anyone.

Negative experience: Posting this on behalf of my husband. Whilst he enjoyed the classes we have been charged twice each month since August last year through to January (owed about £600!) so he cancelled the direct debit and stopped going. Have rang numerous times to resolve, I’ve also walked in myself to be told there are no managers to which I could speak to. I was given an accounts email which has also gone unanswered. What kind of business are they running! I know they got bought out, unless this is screaming cash flow issues given their company accounts are late by 3 months! Luckily, the direct debit was through our credit card so we shall seek to go down the charge back route - but I actually want KO Box to cough up as they eluded to me on the phone that this has happened to several other people!

Negative experience: Great classes, WORST customer service ever. I have tried resolving an issue for 3 months with no prevail, I’ve then tried to cancel my membership, was told in the Chelsea branch to do this via email, which have been ignored (10+ emails) which cc in the “manager” Tiago. I’ve also reached out via social media and have been completely ignored. Honestly so so shocking.

Negative experience: I had an incredibly disappointing experience at this KOBOX. The reception staff were incredibly inflexible, providing unclear instructions and were unhelpful throughout my time there. This lack of guidance made it difficult for me and left me feeling frustrated and dissatisfied with the overall experience. I had to leave without training there. I would not recommend this place to anyone looking for a supportive and welcoming environment to exercise in.

Negative experience: A bit rundown. The instructors are highly energetic, which is good, but you won’t receive much guidance outside of the induction, on form (toning exercises), or boxing. Wouldn’t recommend these classes if you’re a beginner to boxing, or fitness generally.

Fantastic experience: Have been attending classes at KOBOX for years now and it’s the best fitness class around. Great trainers, great tunes and friendly staff. 100% recommend.

Fantastic experience: Great studio & friendly staff, Amazing classes! Its was actually one of the best places for boxing & they provide gloves as well, its just wraps that you must have or you can buy it for £6

Fantastic experience: Amazing classes!

Fantastic experience: Connor's class is fantastic, Great welcome and induction, The best playlist ever, (no cheesy or dull music at all) Definitely 100% recommend.

Fantastic experience: Amazing work out with the top notch equipment with the feel you are clubbing at 8 am !

Fantastic experience: Could not recommend Henry’s classes at Kobox enough! He always brings the energy and provides a killer class. Really knowledgeable and has been great at making adaptions when I’ve been injured so I can make the most of my workout!

Negative experience: Horrible front desk staff. Made me pay £12 extra for a hand wrap. Later I realized there is a standard one you can buy for £6 too which was never mentioned. The staff, girl with long blonde hair simply put the payment machine in front of me demanding I pay without explaining anything. I booked on classpass so was not aware. Never again and will tell friends and family to not visit this place. Class was mediocre too. Instructor doesnt care about you.

Negative experience: Terribly rude staff, was my partner and my first experience of the class and left before it even started as both staff at reception and the trainer were rude, condescending and not welcoming at all, even though they knew it was our first class. Wouldn’t go back again!!

Negative experience: Easter Monday ruined by the rude and condescending team at KOBOX Chelsea. From the moment my partner and I checked in at the front desk, we were given attitude by the member of staff behind the counter. After asking for the cheaper ( i.e standard) wrapping tape option (which is mandatory for the class btw), she told us she didn’t know which of them it was and insisted that no one would be available to help us wrap them around our hands - basically we were forced to purchase the most expensive pair as none of the stafff were available to do their job. Move forward to the induction with Louise and as we are receiving some guidance on the structure of the class plus the core moves to know, she personally singled me out and embarrassed me in front of the whole class, looking dead straight at me as she said ‘could we ALL put our stuff on the floor’ (ie wrapping bands just bought from the other rude lady 5 mns earlier and their towel) in the most condescending and passive aggressive tone. After practicing muay thai boxing for 6 months, I knew what an uppercut and jab were - if she had simply paid attention to the only person raising her hand when asked if anyone had done boxing before (ME) she would’ve been aware that I had some notion of the very basic beginner moves you teach. Never going again and wouldn’t recommend anyone with self respect to go, and this is from an avid class pass user who frequents THE BEST boutique studios in London. I would’ve given 0 stars if it was an option.

Positive experience: Gym is good but they never ever pick up the phone at the reception

Fantastic experience: I came to KOBOX Chelsea this week for the first time. Everyone is very friendly and the team is happy to help and make sure you are comfortable and enjoy the experience. Special thanks to Louise. I never did any sort of boxing before but her induction was clear and I really enjoyed the class. Will be back for sure!

Negative experience: It was my first time doing the class, I didn't have the right shoes and they didn't help me out, they charged me for that class without me doing the class, so it's the best way to not get your customer back

Negative experience: Don't go there. They take money from your account without you permission and don't expect a refund. Very bad customer service

Fantastic experience: Excellent boxing class

Negative experience: Don't go there. They take money from your account without you permission and don't expect a refund.

Fantastic experience: As always Amazing!

Fantastic experience: The best in town, and looking forward to the reopening post lockdown.

Fantastic experience: Great gym with the best trainers and amazing workouts!

Fantastic experience: Bloody fantastic. Super friendly Staff/instructors. Superb atmosphere and good intense workouts. I love it!

Fantastic experience: Only been once so far but really enjoyed it. A mixture of boxing and floor work. I was a little nervous before I went in but it’s easy to follow and the instructors are very good, plus it’s also dark and as it’s individual you can take it at your own pace.

Fantastic experience: Top notch facilities, space, equipment and coaches. Boxing is great for the mind, body and self confidence.

Fantastic experience: Amazing place!!! Very good classes!! exactly what I've been looking for, the facilities spotless and friendly staff.

Fantastic experience: Very good

Fantastic experience: Great workout! Antoine is a great instructor!

Positive experience: I've been going to kobox for a few years now and have always enjoyed it - super friendly trainers and staff. However, their new Chelsea studio feels so cramped and I feel there isn't enough space for everyone to work out safely in the room. Bit disappointing.

Positive experience: The KOBOX boxing club is alright. The single fitness room, it has, with the boxing bags is pretty decent and well equipped. The boxing ring is just OK. Facilities, including showers are good albeit small. The instructors are all pretty friendly and lively.

Fantastic experience: Love this place! All great instructors and good facilities. Always a great energy, definitely one to try

Fantastic experience: Great place!! Sometimes feels a little bit full but I guess that is because it is so popular. I personally preferred it when every day was full body (now different days have a different focus, like Barrys), but I’m sure others would say the opposite!

Fantastic experience: 4x4mins “wall” exercises in circles and 4x4mins boxing the bag!! i felt amazing after, the atmosphere and motivation were super energizing

Fantastic experience: The weekend crew are amazing at keeping me motivated and coming back for more. Big shout out to Joe, Miranda, and Amy

Fantastic experience: I joined and did my first class yesterday and it was awesome! I was expecting something a bit more pretentious but it was refreshing to be a in a room with like minded people wanting to get fit! Awesome experience, like nothing I've done before! Going again today ;)

Fantastic experience: Great workout, great personal trainers and great environment.

Fantastic experience: Good sweat!

Positive experience: Been going for years and unfortunately I am not a fan of the new studio- when it is fully booked the class seems crammed and you don't always have the space to do the exercises instructed. I don't like the waiting area- it is quite run down. The changing rooms are nice though and they have everything you need to get ready after. I can go at non peak times and when this is the case it is great fun workout which is tough as well. All the trainers are great and high energy. This new location has a boutique gym upstairs you can go to at £20 a session- it is not huge but it has everything you need. I have gone to this and had a semi one on one session. Now I think they provide virtual workouts. One thing I would note is that I have injured myself in one of the classes and it is easy to do so especially at the end of the class and you are tired and your form suffers.

Positive experience: Great workouts and staff, but the cool down and stretching was not adequate.

Fantastic experience: Great workout. Not for the fainthearted ! The protein shake at the end of the workout makes the pain worth it :)

Positive experience: An incredible new way to exercise. Lots of fun and extremely helpful and engaging staff who make you feel welcome when you're new. It is a touch expensive but I guess you get what you pay for!

Negative experience: Crap web site. Useless booking system.

Fantastic experience: Top class, loved it!