Bannatyne Health Club

Positive experience: Nice and clean good

Negative experience: I wouldn't bother joining this Company. They increase your monthly direct debit on the 1st September, even if your contract is ending, and even if you email them to say that you disagree with the increase they say that they haven't received your email and still take your money. Also they treat your 12 MONTH CONTRACT as ongoing for ever unless you email them separately and state that you WISH TO CANCEL/STOP YOUR ACCOUNT. This company is rubbish

Negative experience: This club has really missed the mark Problems with dirty floors in the men's showers- it seems to go on deaf ears Today I found a used razor and aerosol can on the floor in the showers We also had two louts on the showers swearing and later " burping in the changing room' I have seen a woman waiting for attention at reception - she stood there for a full ten minutes before being attended to Needs someone to turn this ' Health club around

Negative experience: Awful, not worth your money don’t waste your time here

Fantastic experience: I have been a member of Bannatyne’s Fitness Club for several years and am impressed with the facilities and services. The gym is always clean and well-maintained, with a wide range of equipment. The staff is friendly and knowledgeable, always ready to help. The variety of classes ensures there’s something for everyone. I highly recommend Bannatyne’s Fitness Club to anyone looking to improve their health and well-being.

Positive experience: Just joined. The best things about this gym is the parking, the staff, facilities are efficient for what I need and the spa area is perfect. Class instructors are hit and miss but overall I’m really enjoying attending and spend at least 3 days a week here.

Fantastic experience: Been a member for years it's my escape from the toils of daily life.

Negative experience: They overcharged me 2 months, even though I sent cancellation request 1 month prior. Then they have sent my details to Debt Collection Agents, which I had to pay. Currently the case is with Resolver, then it will be raised with Ombudsman and possibly court, as Bannatyne Wellingborough have stole my money, and then refused to answer. Avoid this place at all cost. You can check rest of reviews, they failed to cancel multiple memberships.

Positive experience: Najlepszy w okolicy basen choć cena nieporównywalnie duża a wnętrzu przydał by się remont

Fantastic experience: Love it here, everyone is so friendly

Positive experience: Expensive

Positive experience: Nice sauna and steam room very nice pool

Positive experience: Pool was nice, and there is a sauna and steam room. But the gym is woefully unequipped. Thankfully, the extremely high price keeps the numbers low, but don't expect to get a meaningful workout in. Also, the gym is very dark, which some may find romantic, but I struggled to see what I was doing in some areas. I think the cafe area is bigger than the gym, so I'm just not sure what I was paying for. The lady at the front desk was really nice, so thanks to her!

Fantastic experience: Really nice friendly place especially nice food an soft drinks good value

Fantastic experience: I recently had a fantastic experience at Bannatyne Health Club in Wellingborough. The staff were incredibly friendly and welcoming, creating a positive atmosphere from the moment I walked in. The gym boasts a wide array of top-notch equipment, providing a great selection for all fitness levels. The addition of facilities like the spinning pool and sauna enhances the overall fitness experience, offering variety beyond traditional workouts. However, I'd suggest expanding the resistance training space to accommodate more members during peak hours. Despite this minor suggestion, my overall impression is highly positive, and I would highly recommend Bannatyne Health Club for anyone seeking a well-rounded fitness experience.

Negative experience: It does need refurbishing. weight area is small, to many cardio machines

Fantastic experience: Just joined looks amazing inside and really friendly staff

Fantastic experience: Good

Positive experience: The gym is great, lots of new equipment, haven’t done a class yet, but the changing rooms are a little tired

Fantastic experience: Nice , big and clean GYM . Plenty of mirrors and windows

Negative experience: The membership side of this gym is awful. Admin/Sales team are never available when you call up, they take ages to reply to emails or just don’t respond. Extremely difficult to cancel your membership. My reasons for needing to cancel were valid in the contract and it still took over 4 months to sort! They passed it onto a debt agency despite the fact I was in constant contact with the gym via email… they just don’t check them! Managed to sort and cancel with no charge but this was only due to the debt company being understanding and seeing this gym for the joke of a company they are. Awful experience and extremely stressful. Would not recommend.

Fantastic experience: Great gym with a good range of classes and really nice facilities.

Fantastic experience: Very nice staff.

Fantastic experience: It really depends on what time you visit, and you need to find which atmosphere gels most for you. I'm a morning person and absolutely love going to the gym first thing, the staff are lovely - no matter what time of day you go - the classes suit everyone of all different abilities. It could do with a refurbishment. It's got tiles missing in the jacuzzi and is a bit worn looking in places, but on the whole, it's a great gym. The people really make it for me, we have a great little community going and go out for socials now and again - it's hard to recognise people in their normal clothes! Lol. Everyone I have met there are super lovely. The weights in the studio were upgraded after covid with Les Mills equipment, and they are so much better to use. Yoga is very popular, and the Wednesday eve and Saturday morning tutor is amazing, I always learn something from him as he shares his knowledge and wisdom throughout the class, and I would highly recommend his class. Body Pump is also a really good class, a great way to start a Wednesday morning, and Circuits and GRIT Strength are also brilliant classes. You get out what you put in, and you feel fantastic once you've finished and realised the class didn't kill you, and them begin to enjoy the happy hormone party you feel inside. A lot of the instructors are very new, but are all very friendly and keen to get you moving first thing. I do like an instructor willing to get stuck in with you, and you do get this in Body Pump and GRIT Strength. Both instructors are experienced and are right there with you, sweating. Love it!

Positive experience: Great place to work out

Positive experience: Recently joined this gym, it's ok better than a lot of other gyms I have used in the past. I used to go to Virgin nearby and it is better but it is more expensive hence I will try Bannatyne for a year. Soon as you walk in you come across the cafe, which looks a bit outdated but comfy nevertheless. Staff seems pleasant but did not explain to me how to use the contactless system. So it's all about me doing trial and error. The changing rooms is big and clean. The swimming pool is a bit small and can get crowded. Jacuzzi is also small and often crowded even during off peak. The gym floor on the second floor (with weights and resistance machines) is a bit small. Only 1 of each resistance machine such as leg abductor, lat pull down, shoulder press, chest press. So if it is crowded you pretty much have to wait to use it. The free weights area is far too small and crowded even during off peak. No space for me to lay down and do my bodyweight exercises or do lunges as I feel like I'm getting in other people's way. The cardio equips on the top floor is spacious enough and never crowded during off peak. Has a nice view whilst you on the treadmill and wanted something to look at during the tedious exercise. Overall, ok gym. For the price I really expected a bit more. Gym too small in my honest opinion, and the reasons why I gave the gym 3 stars was because tampon machine in toilet is outdated and empty. Shower gel in shower cubicles also empty. And this is at 9am when they just opened things should have been topped up.

Fantastic experience: Lovely staff, always say Good morning to me which is so nice first thing! Great equipment perfect for my needs. The gym itself and the changing rooms are kept very clean and tidy. Yet to try the pool/sauna etc.

Positive experience: Friendly staff

Positive experience: Fine if you like the pool coolish.They have turned the temperature down.

Fantastic experience: Best in Wellingborough

Positive experience: Lovely pool, good sized family changing facilities. Great gym and a really nice smoothy bar for afterwards.

Positive experience: Club is getting a bit old and dated now. Not all lockers and showers work, nothing to show for price increases over the years. Weight area gets busy, not enough space or weight equipment. Overall though it is a nice club and friendly welcoming staff/people.

Fantastic experience: 2 words! VAL KIPLIN! Absolutely incredible Best csr srv ive ever had! Her warm welcome! Her lovely smile Her warm energy Her knowledge This facility is very nice. Everything n everywhere was spotless! No matter how i tried, i jus cdnt find fault! N im a picky fussy one! Bannatyne centres are rated on a '12 tier' system each tier has a group of locations in it where you can cross use centres. Tier 1 is at the top and is the most expensive at £59pm, for full access, off peak is obv cheaper n with no wkends! Wbro is tier 8 at £49pm for full access Tiers 1-7 only have a few centres in them, however from tier 8-12 theres loads of centres in each, you can cross use centres on ur tier or beneath, if u want to cross use in a tier above urs u pay extra, its nominal, between £3-£10 (£10 was for tier 1) The cafe\lounge area was all spotless, n comfortable n even tho near the door, was kept at a comfortable temp. I dnt kno how expensive the cafe was but val said it was reasonable n that members get 10% off everything. They sell swim\gym wear, PRICEY! I suggested they sell Body Chamois too, which are basically rubber towels like a car chammy, they are increds! Dont need a towel with these, kps u cool if u r hot, kps u hot if u r cold, sucks up ALL water immediately like magic! Brilliant! The pool is long n narrow, 20 mtrs, a gd lenth 2 swim lanes which have direction arrows so you circle the lane, max 2 ppl per swim lane i think altho it could prob work with 4. The rest of the pool is a free for all but also operates a direction policy, so those that want to swim can circle, n ppl can still walk or stretch in the middle, it kps the pool moving smoothly, so everyone who wants to swim, can. Its a good idea n works well. The jacuzi was 'large' id say 6 ppl. Steam\sauna gr8 size, easily 10-15 ppl, all on poolside. The changing rooms were spacious, spotless n fresh, swim suit spinner, tissues, shwr gel, driers, net baby cot the norm, big wide tall lockers, armband system with armband reader on wall. Showers looked powerful, but press on button so u nd to kp pressing the button, lol, toilets were fresh n clean. The gym has 2 floors, a fair size, has everything anyone would want, everything was spotless, water fountains were visible, even tho the upstairs treadmills were facing a window, which would normally give rise to major concerns about uv issues and retinal sun damage issues, the windows were only half windows so the top wall served as a perfect sun visa completely blocking the sun from ur eyes n face! Perfect! The studios were big, fresh n well equipped! Virtual screens with loads of programs to boot! Gym balls were in studio, i suggested a toe bar to hook ur feet under so u can do pilates crunches on the ball, ie huk ur toe under the bar n lean backwards to very small calm slow pulses. Spin studio was spotless n well equipped. Journey there, well drivin is always gonna b easiest n its easy to get to by car, however, i wanted somewhere i could get to by bus too as i share a car, n u can get the bus (i use x4 towards Northampton) u can get get off in twn n walk up hardwick road, brickhill, then use the walkway on wordsworth rd {40mins} which takes u to the back side of the gym, or u can stay on the bus a bit longer till it goes up northampton rd, u can get off the stop after kingsway, b4 the sainsbury, cross over n walk up stanwell rd, also onto wordsworth rd (15 min) n use the same walkway, the walkway was dotted with street lights but i went in the day so not sure how bright they are so always walk with a torch and turn on ur 'one scream' app! Lol So all in all, i think im gonna join, my local one closed dwn (Hi to those joining from Balance in Kettering! Lol) n this is the nx best option, only a tenna more than wat i was paying n much the same standard if u ask me! The travel time is double n the extra cost of travel needs to b considered, but if i can mk all that wrk its worth joining. I got till midnight to decide if i want to get the no joining fee n 1st month half price deal! Thanks for reading all this, hope it helps

Fantastic experience: Good pool facilities and lovely staff. A bit tired in places.

Positive experience: Good classes

Positive experience: It's OK. I enjoy the classes and the spa area is top notch however it's in need of some tlc. Changing rooms a bit worn out, locks missing from cubicle doors and some gym equipment old and broken.

Fantastic experience: Great place and friendly staff.

Positive experience: Im now a member there but don’t think I’ll be for too long. The place needs a massive refurb. Showers look like prison cells. With a good refurb it would be a very nice place once again.

Negative experience: Not for kids

Fantastic experience: Good value. Excellent classes and tuition. Well maintained equipment and facilities. Friendly and helpful staff.

Fantastic experience: Well kept. Very nice sauna and steam rooms. The pool is amazing, the spa bath was great. Changing rooms are super spacious and comfortable. Staff on reception are super friendly. The cleaning staff though, they were kind of rude. Not sure if they're underpaid or if it's just a bad job. But they were very unpleasant towards myself, my partner and others whilst we were there. Nothing too bad, just snappy and making demands. We were made to feel slightly guilty for getting changed in the changing rooms. Not a huge issue, wouldn't stop us going again. But what's the point of a review if you don't point these things out.

Negative experience: Needs a total revamp and lots of money spent on it. It's a tired, old gym. Won't be renewing my membership in 2023.

Positive experience: Lovely spacious gym and pool, not too busy midweek. Shame no food available other than protein bars and chocolate.

Fantastic experience: Great place Instavolt EV charger here

Fantastic experience: Excellent facilities, very knowledgeable and attentive staff

Positive experience: Great club and friendly staff, facilities are always super clear. having some loud sessions below the quiet room. for pilates etc is not the best though and when trying to relax into the exercise despite the relaxing music, thumping and instructions from the fitness instructor below is quite distracting. needs a bit more sound proofing.

Fantastic experience: One of the best gym in Wellingborough.

Positive experience: Swimming only

Fantastic experience: Good

Negative experience: Good morning to you all hope you are well just like to point made a visit today at 8am Bank Holiday carrying out exercise in main studio. Only 10 mins in my exercises found out that a class taking place. Now I am busy man with my day to day routine just like everyone else. I clearly checked the classes and free till 9.30 am. Please check image download. Please can you update classes to suit members. Cheers

Fantastic experience: Great club lovely staff the showered are a bit basic but otherwise clean changing rooms are brill even have a playpen for babies

Fantastic experience: Visited this place today from my usual club Milton Keynes and WOW what a difference. Staff are super friendly and polite. In Milton Keynes they don't even do the basics like greet you and say goodbye as you leave. Most the staff just stand about chatting. It's a joke. Being here was a breath of fresh air. Felt like a proper premium health club. As it should. Big shout out to the team today. I was impressed.

Fantastic experience: I didn’t use the gym I used the charger, looks great though

Negative experience: Do not use this club, or Bannatynes in general. I went to Wellingborough front desk to pay for a 3-month membership, and was told to enter my payment details into a computer around the corner - as they do not take payment over the counter. (So I did). After the 3-months, (as paid for), I stopped attending, as per the agreement, and cancelled my direct debit at the Bank. Bannatynes subsequently have billed me thereafter the 3-month subscription, which the colleague stated “they can”, as it’s buried in the T&Cs that the “3-Month” subscription is actually classed as an indefinite plan…(misleading, and not advised at point of sale from staff). A warning to anyone that signs up to this; apparently to cancel, you also have to write to them, although the sale process is via an online system? A caveat to my personal experience, although I stated specifically that I only want the 3-months at the time of payment to the staff member, I have been told since, I cannot give verbal cancellation as their internal process does not allow. The sales team have now threatened to refer my details to a third party agent unless I pay. (Which I have since done due wasting my time with this company) I warn anyone attending the facilities (although may be nice), due to the company ethics and means of treating customers fairly in a transparent way.

Positive experience: Great place, but prices over the moon.

Negative experience: Always busy now 1 bloody rack, have park out in road due to space in car park

Fantastic experience: Took the opportunity to rapid charge our Fiat 500e. Staff were really welcoming and chatted about the electric car.

Fantastic experience: Kept very clean. Friendly staff and great yoga/fitness classes

Fantastic experience: Excellent facilities

Positive experience: It's an okay gym. Could do with more space, better equipped. And be even better if staff actually interacted with members instead of hiding in the office.

Fantastic experience: Lovely place and very polite staff

Negative experience: Used to love this place but there is far too much cardio equipment that is hardly ever in use. There must've had a special offer **any k**bhead gets their membership half price*** because there has been a huge influx of them recently. Since a new manager came in 90% of the fitness team have left who were the beating heart of the place, she is going to drive the place through the ground.

Positive experience: Staff are nice and polite facilities are OK classes are brilliant the only bad thing I can say is the place is starting to look run down and the toilets aren't always clean which I would expect the place to look clean and well maintained for the price of mebers as all other gyms in the area are half the price and are much better condition and much cleaner

Negative experience: Not worth the money! Toilets, changing rooms and showers are very dated and in poor condition. Really needs a revamp, they look like school toilets and showers. Compared to other gyms changing rooms/showers are more modern and clean. Despite this, the staff are amazing and helpful!

Fantastic experience: Overall good. It runs lesmills classes. The gym equipment is enough.

Fantastic experience: Perfect

Negative experience: This health club is worth £25.00 a month not £45, although the facilities are kept really clean, they are dated and in need of an urgent upgrade. Only one of the 15 or so shower cubicles in the men's has hot water , and you are treated with the smell of raw sewage , every time you walk through the showers to the spa area. The gym kit is old and dated ,the weight benches balance on 2kg plates because the benches do not balance on the floor properly?? Throughout the pandemic the windows have been locked shut, preventing the circulation of fresh air !! Fire doors are blocked with equipment on the top floor , and are kept open as you walk from reception to the changing room areas??!! It's appears the management have forgotten what a risk assessment is !! Best thing about the gym ? The cleaning staff, who do a great job of making a tired and out dated health club look good. If there was another gym locally with a decent selection of weights and a spa, this place would loose 70% of its customers. Conclusion , it does the job , where else can you go in Wellingborough?? Is it worth £45.00 a month , no ! Join because you always need hot and cold treatment after training your muscles , but do not expect to feel like your getting your moneys worth. 2021

Fantastic experience: Toilets Clean polite and friendly staff always helpful 5 stars highly recommended

Positive experience: Great classes and good instructors, but the facilities could really do with sprucing up. The gents toilet area, changing rooms and showers look like they’re from the late 1980s and are in pretty poor condition. Not a bad gym by any means, but does feel like it’s long overdue a refit.

Fantastic experience: looked around going to join very clean. does not smell like some gyms

Fantastic experience: Really nice vibe from people

Fantastic experience: My son has his swimming lessons here with Splash Academy. The reception is clean and welcoming, the changing facilities are clean and the pool is lovely. Not been to any other areas, but it looks well looked after. The staff seem friendly too.

Fantastic experience: Very clean gym with plenty of equipment and not too busy most of the time. Nice pool and Jacuzzi plenty of cardio machines and weights too.

Positive experience: Great place to start out fitness effort

Positive experience: Great gym. Not too busy and freindly atmosphere.

Positive experience: Excellent

Positive experience: Most reviews are a year ago. Anyone knows how this facility us now?

Negative experience: I was refused entry because I'm medical exempt from wearing a mask I feel totally discriminated against. i was wanting to sign up to help my mental health as it has took a beating during covid but was refused entry point blank even though I had my card with me totally unprofessional

Fantastic experience: Very good

Fantastic experience: Very good

Fantastic experience: Love the place, all facilities are easy to use and staff very friendly and willing to help

Fantastic experience: Always clean and tidy. Nice, helpful staff.

Fantastic experience: Best gym in the area

Fantastic experience: I am a member of Bannatynes Health Club in Wellingborough. I have felt completely safe at the club during the Covid 19 outbreak. The pool is brilliant, classes are enjoyable run by professional trainers. Staff are friendly and very helpful.

Positive experience: Great place

Fantastic experience: The best

Positive experience: Decent gym with swimming pool and changing facilities. Have been a member for 18 months and the staff are fantastic. The gym itself is crying out for some TLC and is looking rough around the edges.

Fantastic experience: Always clean and staff are super friendly, social distance measure clear and easy to follow

Negative experience: What a nightmare. It was bad before Corona. Now there is no justification for paying £45 a month. 2 people only in spa pool which is so over full of chemicals that you can't see or breath when you finally get a turn. No sauna or steam room? Nope. They are closed. Why? The shape of the place is probably worse than it was before lockdown. Black mould in the showers and swimming area. Tiles coming off the spa pool. Lights not working in the pool. I cant say much about the gym and classes as I only use the pool facilities but I have to say it's really bad considering Bannetynes is supposed to be a premium health club. The standard that you would expect is just not there.

Fantastic experience: Spotlessly clean, polite staff and brilliant class instructors!

Negative experience: Just tried to join and I get the £7 something to pay till the end of the month that makes sense but £20 ENTITILMENT FEE!!! Worked out £73 just to go for the first month. Thought I'd share to save you the trip

Fantastic experience: Ok

Fantastic experience: Excellent facilities as they have all you could possibly want out of a gym

Fantastic experience: Lovely experience and a good venue to eat.

Fantastic experience: great gym lovely staff needs re doing areas like celling tiles and areas looking old but apart from that excellent gym

Positive experience: Very good

Fantastic experience: Great for regular gym goers who like work with a wide rage of machines as well as open space and complementary workout classes. They also have a well kept wet side which also reflects the higher quality of the gym/spa.

Positive experience: Clean with friendly staff

Fantastic experience: Martina is a brilliant personal trainer highly recommend her

Fantastic experience: Great place with fantastic staff