Information about KOBOX City
EC2M 7AD, London
Services, Machines and Guided Classes
KOBOX City: Opinions
Positive experience: I was about to sign up but they temporarily closed this branch and now I am wondering if there is any other place similar to this one where I could train while they reopen Kobox. Any recommendations? Thanks
Fantastic experience: Did my first class and loved it! The facilities were great and staff were great. Tara, Mica and Kayla were all so friendly and welcoming. Will be coming back !
Negative experience: The reception staff and manager at this place are terrible. It's a shame because I actually like the classes, but due to the poor treatment I received, I won't be attending their sessions anymore. They cancelled the class on the day of the session and only gave me 10 minutes notice. I only found out when I arrived because I was on the tube. One of the girls was pretty rude when I asked why they only notified me 10 minutes before the start of the session that it was cancelled. I asked for a refund because I had bought a class for myself and my friend the day before, but they refused to give me one even though it was their fault that they cancelled the class. I called them a few times, but they didn't care to sort it out. Of course, I received a refund through my credit card because neither my friend nor I ever used the session, but it left a bad taste in my mouth. The Marble Arch location is so much better, and the facilities there are far superior.
Hello Anete, thank you for your feedback! Sorry to read you have had a poor experience in our studio. The last thing we want is to cancel the class and not give enough time to our clients. As you may understand, last minute cancelations would happen due to instructor being sick and unable to come. We try our best to notify everyone as soon as possible, as well as we refund everyone for the class automatically. Please know that this is not the standard we want to offer to our members. Please reach out directly on [email protected] so we can resolve the issue and assist further. Thank you.
Fantastic experience: Absolutely amazing! I went with my partner and, safe to say, we’re absolutely hooked! Had Paige as our instructor who was phenomenal throughout. A fantastic space which I can’t rate highly enough!
Fantastic experience: Pretty great experience overall. Facilities and amenities were great as well. Super friendly staff, especially to the girl named Mica. (Also amazing instructor, really got my body sore there) , Will come back again. ❤️❤️❤️❤️❤️
Fantastic experience: Had an amazing class with Keith! Great all over conditioning workout. Equipment and session are well structured - instructor executed the class really well! For those who are new to boxing - the instructors introduce newbies to techniques before the start of each session. Provide boxing gloves so don’t have to carry gloves around.
Fantastic experience: Nice gym, does what’s expected, gloves are pretty good, coaches understand boxing, slightly later classes would be great - for those who don’t finish work at 5.30
Fantastic experience: Really enjoyable and rewarding workout. Instructors all on point. I cam starting to go on a more regular basis as l enjoy it so much
Thanks so much for the feedback! We love to hear that you are enjoying classes and that you've made it back in on a regular basis! We can't wait to see you back in class!
Negative experience: I used to go there all the time and actually loved it. But they shortened the valid period for their class packs to 2 months for 10 classes and 3 months for 20 classes which I don't think is reasonable at all. I won't go anymore probably because I usually buy 20 classes pack and since they shortened valid period, most of my classes are expired. Very much a waste of money.
Hey Rhys, we're sorry to hear this. If you want to shoot us an email at [email protected] we would love to take a look at your account and see what we can do with those expired credits! Looking forward to hearing from you and hopefully see you back in class soon!
Fantastic experience: Paige and Duwane awesome as always! FoH staff is very helpful. Love it.
Fantastic experience: Good looking venue, very urban and fancy at same time. The receptionist and instructor are the nicest and the class is really good cardio and nothing better than punching a boxing bag
Fantastic experience: I've done 11 classes so far at Kobox and love it. Jacob is my favourite instructor. Yes the gloves can be a bit smelly but the showers/towels/toiletries are lovely and the staff are great. I'm used to very basic powerlifting gyms so doing Kobox one or twice a month is my "boutique" gym experience.
Negative experience: Not really a box class more like a club. Too noisy, I am sure the sound was above what is legally allowed considering it is not a night club
Fantastic experience: Love love love Kobox. Such a good workout and stress release. The instructors really do make it, every single one is so different, and they never have a bad class. My fitness and boxing technique has improved a lot! The front of house are always really lovely too and accommodating. The only thing I would like to see is perhaps cleaner changing rooms, sometimes the showers are broken and abit gross, that I now just skip altogether. The gloves can certainly be a bit stinky and damp, but to be expected from group workouts.
Negative experience: 5 minutes late (as a new starter) and couldn’t join the class as there was nobody there to induct me. Quite surprised at the lack of flexibility for people travelling through the centre of London, and surprised at the inability to carry out a short induction. Absolutely ruined my morning (was a team bonding event). Had to walk out. Reception staff didn’t seem too fussed. Obviously my own fault for being late. I can’t vouch for the actual classes: colleagues enjoyed it so I’m giving two stars.
Negative experience: Gloves stink. Reception girls look like they just can;t be bothered. changing room/shower on the low quality side. I would give it negative mark. But the actual trainer in the class is brilliant so star to him.
Fantastic experience: Excellent classes and really friendly trainers, love it!
Negative experience: This facility has had broken bathroom locks for over a month. The boxing gloves do not get clean properly and always stink like hell. Most instructors don’t really pay attention to the whether you are performing the exercise well which is annoying since it is a very expensive membership. I wouldn’t recommend it
Fantastic experience: Fabulous boutique fitness studio with boxing inspired work out and strength training. Great changing rooms, lovely REN products, plenty of towels, clean gym and really good instructors.
Fantastic experience: very cool, clean and friendly gym. highly recommended
Fantastic experience: Varied classes, welcoming reception staff, enthusiastic and encouraging instructors and great clean location
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