The Gym Group London Wood Green The Mall

Positive experience: The gym is fine, the only bad thing is that the bathrooms are always dirty, the toilets are clogged and almost always the urinals are broken.

Fantastic experience: did the hyrox with Rony and it was wonderful. worked every part of my body (and mind), really pushed me further. i wished i lived in the area to participate weekly but im grateful to have experienced it :) 100/10

Fantastic experience: Rony was amazing, his class was helpful and also pretty hard, happy to get part for other one in the future. Thanks.

Fantastic experience: Ina, Rony, gokhan, are a wonderful team the gym is great space and clean and tidy.

Fantastic experience: Enjoy working out hear love the space and the two different floors to b able to do different things it’s more weights up stairs and the different variety of machines you can use is great

Fantastic experience: Amazing team Steph Rony Ina

Fantastic experience: The best gym ever in north London

Fantastic experience: Rony and Ina the best team the best management also they do amazing classes

Fantastic experience: Ina is very friendly and very nice manager

Fantastic experience: Rony i enjoyed the tour was really helpful

Fantastic experience: Rony its amazing and so helpful .

Fantastic experience: Rony was the fitness trainner which helped us today with the instructions during our session Much appreciated his help, will be back soon to this gym

Fantastic experience: The best gym in North London staff are amazing Rony Ina Lukas

Fantastic experience: Amazing staff Rony and Lukas

Fantastic experience: Amazing gym the best view in London

Fantastic experience: Biggest gym i’ve seen. Has all the equipment you need! Rony has really welcomed it as a home!

Fantastic experience: The best gym ever Rony and Ina However what separates this gym from the rest in London is the panoramic views of London as the gym is situated on 3rd floor. Having the morning pleasure of working out whilst watching the sun rise is very appreciated.

Fantastic experience: I like the location it’s you see the city and there lots of machines for exercise and gym is so big I definitely recommend to friends

Fantastic experience: Rony is Excellent person and everything in the class is good

Fantastic experience: 4 months at the academy, and Rony has become more than an employee, my friend

Fantastic experience: What a hyrox class by Ina and Rony! Loved every second of it (I’m joking, I died… but I guess I got exactly what I needed)! See you at the next class!!!

Fantastic experience: The fitbox class was great. Takis was great instructor. Great job

Fantastic experience: Takis boxing class was fantastic. Try it xx

Fantastic experience: I have been many gyms but I think this is the best one, we have plenty of space. Shoutout to Rony, he is such an amazing guy, very kind and cooperative. I would definitely recommend you this gym, my home gym is Manor House but I love to come here and thinking to change my home gym ♥️

Fantastic experience: The gym is well equipped and the view is lovely. Szilvasi is an excellent pt, polite and very knowledgeable. I really enjoy her classes too.

Fantastic experience: The best thing about this place are the class instructors. I've taken 3 classes on the trot this week, and they've all been extremely professional and super friendly. The same can't be said for some of the class participants, who seem to think it's perfectly fine to talk to each other at full volume while the class instructor is trying to explain the exercises. The gym is perfectly functional and has views across London from the top floor. It's an absolute bargain for the money.

Fantastic experience: Rony, Ina and Lukas are a great team! Lukas is very professional! I highly recommend Wood green the mall The gym group!

Fantastic experience: Staff are lovely! Thanks to Janos for the support and advice!

Fantastic experience: I had a great work out with gokan . Professional and explain everything I got to do for my workout felling much confidence after the session with him

Fantastic experience: I went yesterday to the circus class with the PT Gokhan , what such an improvement Very well done I’ll be definitely be coming back to take that class

Fantastic experience: My favourite gym ever!!! Big space good equipment and the staff is AMAZING they are always there to help and to give tips. Janos classes are the best and he's a such great coach if you're looking to get to the next level, what are you waiting for??!! Go to see Janos

Fantastic experience: Janos is the best PT whoop whoop! Massive gym,clean and friendly staff.

Fantastic experience: Huge gym. The staff is very kind!

Fantastic experience: I love this gym. JANOS IS the best

Fantastic experience: The best and buggest gym in the area! Absolutely friendly and helpful staff members . Look out for Ina’s classes

Fantastic experience: Janos is the best personal trainer in the area and his classes are in fire!

Fantastic experience: Came for the classes - stayed for the people - Ina’s hyrox class is the best / hardest!

Fantastic experience: Really enjoyed Innas class. Thank you!

Negative experience: I do not recommend THE GYM WOOD GREEN, absolutely rubbish. Broken machines, dirty toilets, bad customer service.

Negative experience: This gym is the worst gym ever where i’ve been… don’t come here. The machines don’t work … the place is always very busy with peoples who just sit and check their phone! Can’t doing my exercise… every time when i was came in they make me angry … Pure gym or David Lloyd’s are much much better!!!!

Fantastic experience: Circuits class with Szilvasi will hurt so good you’ll be begging for more! Can’t wait to try her Body Conditioning class next week. Always a great experience with the trainers at The Gym Group!

Fantastic experience: Great gym. We take circuit classes with Szilvasi regularly and love them, always learning something new. A creative and accommodating teacher with great energy :))

Fantastic experience: The best gym in the world and rony is very friendly

Fantastic experience: The gym is amazing, very specious and staff are friendly especially Roni and Joel who are amazing and have helped me settle in !

Fantastic experience: Very friendly and helpful workers eina and Ronnie they came ounlt thier way to help me very good staff recommended gym

Fantastic experience: The gym is great and Rony is very friendly

Negative experience: I would like to inquire about the women's only group, could you explain to me if the session would be held in a specific closed room ?

Fantastic experience: So nice to have the new Fit Box class, it's fun, the atmosphere is full of energy and Valentin's enthusiasm is totally infectious, I really enjoyed it.

Fantastic experience: I have been attending Ina’s class for many many years now, she always motivates and pushes you to do better. Always here to guide you and adjust your postures if needed. Very good instructor.

Fantastic experience: Valantine in fit box class deserve 5 happy stars Thank you for amazing class

Positive experience: The dumbbell wrack is always muddled up never in order

Positive experience: The same locker in the shower is occupied for more than a year no body can use them, they have to be just for people who want shower.

Negative experience: The men that work and attend this gym love to offer people advice unsolicited. There’s also a lack of signage which means some equipment is hard to find. There isn’t enough either, so people are often hovering. Great air con flow though.

Positive experience: I enjoyed the visit in this gym a lot of space, plenty of squats rack, with pull up bars, machine, studio downstairs, spinning, big cardio room, shame was partial close as they doing some work. However, there is room for improvement when it comes to cleanliness.

Fantastic experience: This gym is honestly the best in Haringey. I’ve been to many gyms but nothing beats the service here. People like Rony, Ina , Janos & Steph are always there to help you if you need it. The equipment is very good & the gym is extremely clean & spacious.

Positive experience: Has loads of racks which is cool. Is quite shabby and needs some TLC but not a huge deal, except for what appears to be the lack of air conditioning which makes it pretty unbearable in summer. Can get a bit busy sometimes like everywhere in the metropolis.

Negative experience: Just recently decided to cancel my membership, and thegym did not give me access for the remainder of the month after I cancelled it, which I had paid for. Feel scammed 1/5

Fantastic experience: Beata the new PT is very helpful and.excellent personal trainer ,She is very polite and professional..

Fantastic experience: Been working out with Beata for the last month, good experience. I enjoy the workout and the results are amazing! Recommended.

Fantastic experience: This is such a nice gym, everyone is so friendly and welcoming. The classes are also really great and super challenging. I love going to Ina’s classes in particular!

Fantastic experience: Being a new member, Rony, Ina, and Hudson have been very helpful and have made my new gym feel like home.

Fantastic experience: The best Gym ever.. I tried all local gyms and there is no other like The Gym.. the best of it is the amazing classes with Ina she really knows how to do it! I lost nearly 5kg with her classes for a month.. I highly recommend them for all who really wanna achieve some results!

Fantastic experience: I love classes with Ina specially the Hirox and even with Steph Friday the circuit

Fantastic experience: I like this gym because the atmosphere is really nice and Rony is doing the great customer service and always him is welcoming with his smile!!

Fantastic experience: It’s e perfect gym in north London very big very spacious and very clean the manager Ina it’s doing a great classes and very happy

Fantastic experience: At the invitation of a friend, I had a pleasant experience in this gym!! The gym employees are very friendly and kind! Ina, the gym manager, is very sociable, friendly and helped me a lot to do the right exercises! it is a very spacious and clean gym with many useful machines! I am very very satisfied!!

Fantastic experience: Body conditioning with Ina was great - a challenging but supportive workout. Ina has hapled me since I started coming to this gym 9 months ago and I really feel the difference!

Fantastic experience: Stephane always does amazing classes on Fridays really got me back into the gym

Negative experience: Decent size, lots of cardio machines. Awful classes. Classes are Always booked full and there are only 3-4 classes a day in TOTAL. Ridiculous. You won’t be able to join any class unless you book a week in advance and by 10AM those are also full. Super expensive.

Negative experience: I have been a long time member of this gym from since it was Virgin Active and then EasyGym. Large gym with plenty space for barbell and free weight exercises. But that's where the +s' end. This gym is very dirty and there are lots of faulty equipment. I don't think the staff bother to do a check of the equipment as some problems have existed for months. The roof in the barbell area has been leaking for years so the power cages are rusty in some places. Plates are everywhere, barbells are everywhere, clips are everywhere. I never see staff around and when they are around they are more interested in chatting up other members. In the past the staff used to tidy the gym and there used to be cleaners, now nothing. For £30 we are getting sub-par service. I feel management has given up in this gym. Puregym will be opening up soon a few doors down, I will be checking then out as this gym has gone downhill...

Negative experience: what a mess. the staff said what can we do its a big gym. wow for customer service

Negative experience: I have been to many The Gym Group gyms throughout the country. This one is by far the worst. Surprisingly it is also one of the biggest but the space is wasted with loads of empty floor space that has buckets to catch the water leaking from the roof. Equipment is poor, old and tired. There aren't enough weight plates and they aren't organised. This is also by far the most disgusting gym I have ever been to in any country. Equipment is visibility dirty. So are the walls and floors. The stairwell to access the gym has an odour of urine.

Negative experience: The busiest Gym Group in the area and yet it’s got poor design - narrow corridors, narrow stairs, not enough turnstiles and space where they could put more machines. More times than not one of the lifts is out of order. It’s extremely hard to book a place on spin clashes (booked out by 8am the week before!). It needs a deep clean (the showers smell like fish) and a general refurb (when it rains the ceiling leaks and there are currently 7 treadmills out of order). Gym Group - sort it out!

Positive experience: I like this gym, it is big and has many machines, but the bathrooms are very dirty all the time it seems that no one cleans them, they should have a person to clean them twice a day, thank you, I hope it improves

Negative experience: The supposed PT Benedetta made a comment to a member claiming that she was a PT and that she cannot give PT sessions while at the gym however this was not the case as the member is a regular and does not give private PT sessions infact she goes there for workouts, on many occasions like this one she was with her friend whom she comes there with on weekends! Benedetta was very rude unprofessional and had a foul attitude towards this member! Hopefully The Gym Group will do something about this foul behaviour against a member!! Also i would like to add that the Gym Group is incredibly smelly and filthy you guys need to fix up!

Negative experience: I had the unfortunate experience of visiting The Gym Group recently and I must say, it was one of the worst experiences I have ever had at a gym. The staff were incredibly rude and unprofessional, making me feel unwelcome from the moment I walked in. Their attitude towards me was off-putting and I immediately felt uncomfortable. Not only were the staff unprofessional, but the gym itself was in a terrible state. There was dirt and dust flying everywhere, and the overall cleanliness of the gym was subpar. It was clear that the facilities were not being properly maintained, which is unacceptable for a place where people come to workout and stay healthy. Overall, my experience at The Gym Group was extremely disappointing and I will never be going back. I would not recommend this gym to anyone looking for a welcoming and clean environment to workout in. It's a shame that such a potentially great gym is being ruined by rude staff and a lack of cleanliness. Avoid this gym at all costs. Also , there was a water all over the floor near the fountain , which is a very big hazard.It is important for all employees to maintain professionalism and respectful communication with others, regardless of their individual communication style. It would be beneficial for management to address any concerns regarding Benedetta's communication approach and provide appropriate training or guidance to ensure a positive work environment for all team members. It is essential for all employees to be able to effectively communicate and collaborate others in a professional manner.Overall, I would not recommend this unless they improve the of their equipment and the attitude of their staff.

Negative experience: As for the actual gym and equipment I can't complain however I had my phone stolen in plain sight...staff couldn't care less there cameras couldn't see a thing as there old and dated...message to all thief's target woodgreen the mall they don't care!

Negative experience: I love this gym for its size, it's very spacious, and I can always find a quiet spot to do my workout, BUT it has big issues with the hygiene and cleanliness of the place. The lady's changing room and toilet always smells really bad, making me feel sick. The bin inside the toilet is so full that it's overflowing to the floor. There's barely any time when you can not find toilet paper on the floor. Disgusting. The staff is using the same toilet, so I am not sure why nobody does anything about it.

Positive experience: I joined this gym 7 years ago. During these years I've seen many changes: change of brand, change of machines, change in the distribution of the space, change of staff. The Gym at The Mall Wood Green has a great location, is clean, safe, spacious, and has plenty of natural light thanks to the wonderful windows that surround the entire place. Although, this gym is still far from maximising its potential. There's not enough training material and machines, which becomes very obvious during peak hours in both floors, also when a class is running and using most of the materials in the first floor. There's plenty of empty space that could be utilised to increase the number of machines. Like the space on both sides of the middle columns in the first floor. The manager of The Gym at The Mall Wood Green recently left and I still don't understand why the owners brought in an external guy instead of promoting the second in command, Ina Todorova, who is the utmost professional. SHE has been an asset for this gym for many years, showing always great management skills. All the staff are very friendly and approachable. You can train by yourself, join the wide range of classes scheduled at different times of the day or you can work out with a personal trainer, as I do. I've been training with my Personal Trainer, JANOS MIHALKA for 4 years, 2 days a week. Janos is a great professional with a remarkable integrity. He focuses in providing a balanced training, helping improve my strength, flexibility, resistance and coordination, and this training has huge positive physical and mental impact in my daily life. When I say that I can't handle more weight or that I can't do any more repetitions, Janos adds a bit more weight and, of course, he proves me wrong :) Not only he encourages me to push harder, but also, laughing is guaranteed due to a combination of rigorous training and his great sense of humour. Deciding to work out with Janos has been one of the best decisions I've taken in my life.

Negative experience: The gym has terrible issue with mold at the moment. I am no longer able to go and exercise as I am allergic to mold. Anyway nobody should have to breathe it in. They had also promised a new squat rack many months ago that we never saw.

Negative experience: Both lifts aren’t working.. In the morning I’ve seen the cleaner asking homeless man to leave gym. New management has changed class times and made the cleaner come in later which disrupts the classes. Since new management has come morale with PTs has changed. A lot of machines are out of order.

Fantastic experience: The gym is clean, spacious and at a very reasonable price in comparison to other gyms in the North London area. The staff are helpful, friendly and courteous so overall I’m very happy with my membership here. I have been working with Janos for 2 years now, he is an excellent PT who gets good results for his clients, he manages to do so by making his sessions challenging and fun, this is achieved through variation in exercises and also because of his positive and fun personality.

Negative experience: By far one of the worst gyms in London. Lads will be making a video about it soon. Treadmill buttons are destroyed. Tell staff the couldn’t give a toss. Staff speak with a proper attitude was only trying to be helpful and point out a dangerous treadmill. Do not go here if you are serious about exercising. Didn’t take a photo as I left out of pure frustration. Also little to no ventilation in this gym.

Fantastic experience: A good place to workout. Of course, there is nothing fancy here but looking at the membership prices, it's normal. The staff is friendly, there's good equipment and a good atmosphere. Even when it is busy, it doesn't feel crowded as there is a lot of space and 2 floors. And the fact that it is open 24/7 is so convenient!

Positive experience: It is 2 and a half, not 3. It is kind of understandably for the money you pay but still there are many issues with that particular gym to be even middle class. I do write them but they are not interested. Instead they prefer to offer £250 reward for one of the fans who write a good review for the gym.... Many many problems in that gym.

Negative experience: The hip thrust machine hurts even with two mats folded under the padded part, and it hurts so much you do two reps then can’t continue. And they have put safety things on the smith machines to stop them being able to lower fully to the bottom so you can’t even do hip thrusts with the smith machines. The female toilets are always disgusting too, hardly ever any paper in there. All the gym equipment needs updating, I hardly ever see staff in there. There is also no seated leg curl machine?? I just found overall the equipment here compared to Snap Fitness is terrible. The ceilings are always leaking too, this gym just needs a complete turnaround. So not worth the £30 monthly fee.

Fantastic experience: I attended last week my first class with the manager Helio , and I enjoyed it so much ! His techniques of instructing are so professional and easy to understand. I definitely recommend his classes and I will be back bringing more people, because that was so effective and extremely entertaining. His very approachable with the members and make us feeling comfortable coming to the class. Thank you Helio for a very nice experience. Tumps up for you ⭐️⭐️⭐️⭐️⭐️

Negative experience: I am writing to express my concerns about some recent interactions with (i don’t know her name I think it’s Irina or I don’t remember )but she’s a manager, she’s short and always sitting at the desk in the office . Unfortunately, I have observed behavior that I find to be unprofessional and uncomfortable towards the members specifically to me. I asked for her help regarding me wanted to change the gym and she started aggressively language..that I shouldn’t do that, why I wanted from the beginning and that she doesn’t want to help me. I believe addressing and resolving these issues is crucial for maintaining a positive work environment.Thank you for your attention to this matter.

Negative experience: Very bad experience. Joined the gym few days ago and invite my partner thru the app for a day pass. He was struggling with the pin couldn’t came in because of the invitation , I asked one of the staff for the help , it was a short lady with brown hair she told me that I should had invited my partner from home instead of waiting here until his pin will work. She was very rude and using an unprofessional bady language..what did made me more surprised is that she mentioned she’s the manager of the gym so she couldn’t help me sorting out the problem with the pin,so I was poorly disappointed because she definitely should have been more professional and using an appropriate language and attitude.

Negative experience: I put one star because I can’t leave empty. The toilet is very dirty and the smell is disgusting . It is impossible to change clothes inside the locker room because every day have water on the floor and paper too. Many people will say that the price is good for working out, but it doesn't matter if you need a clean place to stay for at least 2 hours... yes. Two hours because people spend the entire time on their cell phones instead of using the equipment.

Negative experience: Female toilets always smell which spreads out into the changing rooms. Male changing rooms have a code to get inside, but the female changing room code entry has stopped working, and so anyone can just walk in ??? This has been a problem for months and still has not been fixed. This is a particular issue for women who are late gym goers and can only go to the gym when it is unsupervised — it is not a safe feeling at all. The door to access the gym itself also doesn’t work and you will find groups of individuals sleeping all over the floor to the lifts. There was one occasion where both lifts were out of service and step access was locked so there was no way of leaving for about 15 minutes until the lifts decide they were no longer out of service. Treadmills will often be broken or faulty with no sign saying they are out of order so I’ll hop onto a machine, only for me to feel unsteady on my feet due to its fault. The gym can often be hot and stuffy so either no ventilation is circulating the gym or it is not sufficient for the number of people in there during peak times.

Negative experience: disappointed... I don't need to say anything about my evaluation, draw your conclusions from the photos.! If Winford posts more photos it won't fit here! Don't ask me to take the photos from Google! I will not remove it because this is a shame for those who pay the monthly fee, it is a lack of consideration by the managers. When the gym solves everything that needs to be done, I will remove the photos.

Fantastic experience: 5 stars for Charlotte's Zumba class on Tuesdays. Amazing energy and a great variety of movement!

Negative experience: elevators regularly out of order, today both aren't working spot can't train, youre quick to take money out of our banks but slow to repair faulty elevators..... shocking

Negative experience: Dirty gym, no staff are available to help when code don’t work. Wasted money on a day pass …. Didn’t work. No one was as available on a Saturday morning lol worst machines. Just terrible service, go to the bodybuilding gym down the road, Zone gym. More value for your money. Way better than this chaotic gym. Weights in gym group are all over the place. No one tidies anything. Avoid it! Horrible place to train! Chaos.

Negative experience: There is a particular gym instructor in here with a huge chip on his shoulder. Just let people workout in peace and don’t threaten to have people’s memberships revoked because something was slightly out of place. Weird power trip. Otherwise spacious gym and all other trainers seem normal and nice

Positive experience: The best “the gym” in North East london. As I move around a lot for work, I try gyms near where I am. This gym has by far the most space and the most equipment. Its big. It’s a little rough round the edges with some old equipment but it gives an authentic feel. In my view it’s excellent

Negative experience: There is no wet wipes for cleaning tools before workout and water fountains always broken

Fantastic experience: Have been coming to this gym for years and I love it! The staff are really friendly all the time and there is a wide range of equipment to use. Can’t imagine going anywhere else :)

Negative experience: They have removed the cleaning spray and paper towels leaving the gym more filthy. People stepping on benches and equipment with their shoes and having no means to clean them is a recipe for disaster smh