Information about The Gym Group London Barking
Opening hours
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Our comment from FitFit UK about The Gym Group London Barking:
The Gym Group London Barking is an excellent destination for fitness enthusiasts, offering a variety of specialized facilities and a welcoming environment. Many users have praised the helpful staff, particularly trainers like Sunny and Josh, who provide personalized advice to help members achieve their fitness goals.
With a wide range of well-maintained equipment and numerous workout machines, this gym caters to different fitness styles. Members enjoy the spacious layout and find the atmosphere friendly and supportive, fostering a strong gym community.
On the positive side, users appreciate the 24/7 access, affordability, and diverse group classes that are tailored to varying fitness levels. Many also share their enjoyable experiences in classes led by enthusiastic trainers.
However, some concerns have been raised regarding locker maintenance and cleanliness, particularly during peak hours. While the gym strives to keep everything in order, occasional overcrowding can affect the overall experience. Nonetheless, the management is actively working to address these issues.
In summary, The Gym Group London Barking is highly recommended for those seeking a dynamic and inclusive workout space, complemented by a dedicated staff focused on member satisfaction.
Services, Machines and Guided Classes
The Gym Group London Barking: Opinions
Fantastic experience: Really good service from the team
Fantastic experience: Josh is very helpful with good advice on how to meet your fitness goals.
Negative experience: Busted lockers. Always busted lockers which leads you to believe lockers are being broken into or staff break open the lockers after a while because customers lock them for prolonged periods. Poor from The Gym Group as I am sure this is not the experience it wants to give it's customers. Many machines to work out on.
Hi Vic, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the lockers at The Gym Group London Barking. We understand how important it is for our members to feel secure while using our facilities, and we apologize for any inconvenience this has caused. We are actively looking into this issue to ensure that our lockers are reliable and meet the needs of our members. Your feedback is invaluable in helping us improve our services, and we appreciate your patience and understanding as we work to resolve this matter. On a positive note, we're glad to hear that you find our range of machines satisfactory for your workouts. If you have any further concerns or suggestions, please feel free to reach out to us directly. Thank you for being a part of The Gym Group community. Best regards, The Gym Group London Barking Team
Fantastic experience: Easy to use machines and very helpful staff definitely recommend it !!!
Fantastic experience: Like the setting of the gym and layout and interaction of the members and staff
Fantastic experience: "I cannot recommend their staff Samuel highly enough! His classes are always conducted with such a high level of energy and motivation that you leave feeling both accomplished and inspired. He has a friendly and positive attitude that creates a welcoming atmosphere for everyone, no matter their fitness level. Samuel truly stands out as one of the best staff members I’ve come across—dedicated, encouraging, and always willing to go the extra mile to help his clients achieve their goals. Thank you for making fitness fun and achievable..looking forward to attending the Saturday morning classes as usual ,keep it up Sam!
Fantastic experience: It is the best gym as i have been 3 gyms in London but this one is the best. Good environment
Fantastic experience: Manager helped me to solve my pin issue
Fantastic experience: Great atmosphere and great team members
Fantastic experience: Very nice gym. Regained my fitness in this gym.
Fantastic experience: Sunny is a very good trainer and friendly person..
Fantastic experience: The gym is very close to the location and it's perfect for my needs
Fantastic experience: Really nice staff helped with understanding my goals much more. And really nice environment at gym and really friendly.
Fantastic experience: I like joining classes, using the treadmills. Best gym in the area
Positive experience: Two good classes back to back - I particularly enjoyed flexibility & mobility as I learnt some cool new (challenging) moves that I want to take forward with me in all workouts. Sometimes it was hard to hear instructions over the music.
Fantastic experience: Great gym
Positive experience: Less clean but more machineries.!
Fantastic experience: Amazing Gym and Trainer! Training at The Gym Group has been a fantastic experience. The gym is clean, well-equipped, and offers great value for money. A special shoutout to Sunny, the trainer, who is incredibly knowledgeable and always motivating. He ensures proper technique and keeps workouts effective and engaging. The flexible timings and friendly environment make it easy to stay consistent. Highly recommend The Gym Group, especially if you’re lucky enough to train with Sunny!
Fantastic experience: I recently joined The gym group and it’s been an amazing experience. The gym is clean, well-equipped, and offers a great variety of group classes. Special mention to Sunny bhai, the trainer, who is incredibly knowledgeable and motivating. His guidance and energy make every session enjoyable and effective. While it can get busy during peak hours, the overall experience is top-notch. Highly recommend and Sunny bhai for anyone serious about fitness!
Fantastic experience: Gym is very nice and is much cheaper prices when compared to other gyms and have access for 24 hours. Staff and trainers are very helpful. When I thought I need weight loss they suggested based on body composition.
Fantastic experience: Very good service amazing classes and good vibe in the gym
Fantastic experience: Good community, really friendly team. Coming regularly to the gym and positive feedback from the gym team very helpful in the fitness journey
Negative experience: A gym with a relatively large amount of equipments and weights that cover most of my training routines. Unfortunately they seem to be poorly maintained, rusty handles and clearly lacking lubricant. But there’re not many better choices around the area The plates are always not enough due to the fact that it’s often overcrowded. The gym does not offer sanitary equipments and asks you to bring your own, a bit inconvenient. But the facility is not that clean as well. The air seems not ventilated and it smells especially during peak hours. I haven’t met the team because I try to work out off peaks. The gym is almost packed during normal hours. There is an app where you can check the current capacity but I found it to be inaccurate sometimes. BTW they are setting up a prize draw for those who gave 5* reviews
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Fantastic experience: Sunny as the personal trainer was exceptional. Very supportive, motivating and flexible to the constant changes that were happening. Would highly recommend. Very good customer service noticed with other gym members too.
Fantastic experience: Great experience, calm and all machines are available.
Fantastic experience: Recently joined the gym. Booked a induction with one of the gym staff. It really helped me a lot and made my fitness journey easy. Highly recommend if you are a beginner
Fantastic experience: It’s accommodating, you won’t feel alone in the gym. Everyone is ready to help you
Fantastic experience: Came back after 2 years, I love this gym highly recommended. Great team
Fantastic experience: Price of the membership is affordable and gym is open 24hrs
Fantastic experience: I like the classes, boxing is my best class to attend
Fantastic experience: Various equipment available, spacious. Really enjoying booking the classes via app
Fantastic experience: It's local close to my home. Plenty ok kit available during day time. Good vibes in the gym.
Fantastic experience: Its local and love the community. Everyone knows each other , staff is very nice helpful
Fantastic experience: I am the member since 4 years, now my wife started coming to this gym as well. Highly recommend, polite staff and good classes.
Fantastic experience: The gym group has all standard and modern equipments that support all fitness activities, especially the free fitness sessions helps a lot to cover all the aspects of activities. They are providing yoga sessions as well. Overall it is economic and go to place for your fitness goals
Fantastic experience: Nice gym with standard Equipment. Gym with clean and nice environment.
Fantastic experience: I like the classes the environment in the gym. Helpful staff
Fantastic experience: Very good service and induction program
Fantastic experience: It was very nice experience on my first day of the visit, I booked induction with Sunny Singh and he shown me the gym around and guided me how to reach my goal.
Fantastic experience: Equipments are in good condition and 24hrs gym with parking
Fantastic experience: Good gym, it's nice and clean and has a good variety of classes.
Fantastic experience: Happy with the services, parking available. Staff isvery helpful, always ready to help.
Fantastic experience: Amazing classes, staff is very friendly. Sunny Singh new manager is really changing the gym standards
Fantastic experience: Gym is really very clean and safe, lockers facility has been improved and new manager Sunny Singh is really good with the cleaning and maintenance standards of the Gym.
Fantastic experience: Classes are very good, I joined sunny’s classes very helpful.
Fantastic experience: Equipment is really good and clean, classes are really good. Staff is very friendly. Simple and friendly class timetable
Negative experience: The worst gym I’ve ever been to it often feels unclean it is mostly overcrowded and the staff seems unapproachable and unhelpful . Many people spend too much much time sitting on the equipment and chatting which makes working out difficult for other members, I have also faced unkind comments and lack of basic human courtesy i hope the management looks into this .
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Very nice
Positive experience: Staff polite and professional decent range of equipment can get busy at times, time length to repair broken equipment needs to be sped up but overall you get what you pay for.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available in our app so you can see how busy the gym is to help plan any future visits. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Excellent Gym. Loads of Space and Equipment for every exercise
Fantastic experience: Great environment, great staff. Plenty of good equipment and machines to work with. Recommend to all!!
Fantastic experience: Feels like home. Thought I would be uncomfortable when I join because of my anxiety but I feel more comfortable than expected. The staffs are also friendly and supportive…thanks to them. Highly recommend
Fantastic experience: It was a wonderful training session, I learned new exercises and feel so good! Thank you
Fantastic experience: I think this a great gym with lot of good facilities and lovely people
Fantastic experience: Good gym. Staff are friendly. Decent atmosphere with fellow gym members. The cleaner is fantastic and very friendly.
Positive experience: Cleanliness and quality of equipment could be better
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Has everything you'll need for a great workout.
Fantastic experience: Great experience. Great staff members, always happy to help and very friendly.
Fantastic experience: Superb gym. And it's open 24/7 which is a bonus for an early bird like myself.
Fantastic experience: Amazing gym, good equipments, well maintained and great trainers ofcourse.
Fantastic experience: Easy access , need better pckers in the women's changing rooms but other than that great facilities
Fantastic experience: Spacious , clean gym with plenty of equipment and friendly staff .
Fantastic experience: Very inclusive atmosphere, friendly team and good pieces of equipment
Fantastic experience: All the instructors are very helpful, never a moment where they haven’t assisted with a smile and positivity. Great gym!
Positive experience: I got a one month membership and it was a good experience. The gym is two stories and has a variety of equipment. I didn’t see any cleaning solution or disinfectant wipes anywhere. Nice workout atmosphere.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Barking is made aware of your thoughts.
Positive experience: Nice two floored gym that maximises its space well. Friendly staff. Gets crowded, especially cable stations and benches. You'll quickly start to notice regulars. Most get along well, but some hog machines. Especially leg press, hack squat. Not a problem, but multiple individuals either look annoyed or flat out refuse to let you jump in. Showers are a bit musty, and most of the shower door locks don't work. You also get a whiff of BO when you enter the gym. Lockers are sometimes very difficult to close, and many lockers either have no doors, or working locks. All machines are old and seats wobbly. The only Pecdeck recently went oos, and took a really long time to get fixed. I know I've listed a lot of negatives, but actually a decent gym with the equipment to progress to an advanced level.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: To the management of barking the gym. Just let you know. One of my colleague went to the gym Monday morning at 12am. She went to women changing room. There was a man cleanner he was trying to flat with her than asking for phone numbers. She wasn't comfortable at all of his behaviour. Then she has to leave the changing room. Came to the gym floor was asking me help to go women changing room with her to get her staff back. First of all how come man cleanner middle of the night women changing room and intemperate the girl. You have to take into account otherwise I will formally complain against the gym to police for women safety.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Barking is made aware of your thoughts.
Negative experience: I have been a member of the gym group for approximately 17 years but on Saturday afternoon 27/07/24 i was threatened by an individual which i immediately reported to gym staff he asked me to show him the person i did even when approached by gym staff he continued to swear.i was informed by gym staff that i will receive a call but up to now i have not received any call to make matters worse i went to the gym the next day the same gym staff warned me that the person was in the gym so i should be careful this was in their office and one other gym staff mentioned that this same person has threatened other people in the gym five times in the last month its alarming that i have to pay for my gym membership and be fearful to go to the gym.it’s been almost two weeks now since this incident took place but unfortunately the priority of the gym group is elsewhere these reasons i have cancelled my membership after all these years it used to be a wonderful concept of gym group 24/7 i remember walking down madeira drive on my way to the Marina David Lloyd and saw the new sign out of curiosity walked in brilliant staff members showed me around and i was sold it was a no brainer but today for those who have put a lot of effort into this concept it’s unfortunate their ideas a being ruined by few!!!.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: Avoid the vending machine, I paid for a protein shake. It put the shake in the dispensing compartment then it said it failed. Took my money but didn't give me my drink. I tried looking for a staff member for help but there was no one around. This was around 9:30am
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: Overcrowded, funky smell, unclean equipment, unsafe. Location is good?
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: I've been a member of this gym for a year, but the last two months have been a complete disaster. The male changing rooms, showers, and toilets are consistently filthy, presenting serious hygiene risks. It's unacceptable and frankly, a health hazard. Moreover, the air conditioning has been unreliable. On multiple occasions, it hasn't been working at all, making the atmosphere inside the gym unbearably hot. Exercising in such conditions is horrendous and unsafe. This decline in cleanliness and facility maintenance is incredibly disappointing. I hope the management takes immediate action to address these issues, as they are driving away loyal members like myself.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: It is a good place for training ,but I don't recommend it in the rush hours
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: The gym equipment and staff are incredible. I recommend it 100%.
Fantastic experience: Amazing gym with great facilities and very helpful personnel.
Fantastic experience: Coming to this gym for 7 years! It’s amazing and the stuff are amazing
Fantastic experience: this gym has very good equipment and the people there are very helpful
Negative experience: Bad gym management with no care of customers what so ever and no boxing bag for over months. Do not join
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Barking is made aware of your thoughts.
Fantastic experience: Nice gym Abu is really nice trainer Go check it out
Fantastic experience: Such a lovely safe space, everyone is so friendly, especially Campbell and Desi they’re always so welcoming and chatty, great space to workout!
Positive experience: Nice gym, equipments are quite new well maintained and comprehensive. Offer variety of free small group training classes. Trainers are super friendly. Recommend Desislava and Campbell classes. Only one downside: Changing room door not working and lockers not safe :(
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Abbul was excellent. He class was the best. He gave each member attention
Fantastic experience: Great gym and always fun working out with friends there. Special mention Desi and Campbell. Well done guys keep pushing
Positive experience: Knowledgeable staff who listen to customer feedback. They do their best to keep the gym clean/tidy. Generally a friendly environment where gym members become friends.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Before leaving the country I trained here for over 6 months. I bonded with incredible people, completed workout challenges alongside the staff/PT's and was part of a community I will always remember. If you're looking for a gym that will accept you for who you are, raise your confidence and help you every step of the way towards your goal, here's The Gym Group London Barking!
Fantastic experience: I had a visit at barking and the staff named Abu attend me well. Im so happy to join soon. I loved the arrange ments and equipments they kept for the membres.
Fantastic experience: Good gym, but can get very packed very quickly during certain times of the week.
Positive experience: A very friendly and supportive gym amongst it members, Tyrel and Campbell are very professional welcoming when I arrive at the gym but others not so much. I feel that we need more gym equipment so it gives us more variety and space as gym gets quiet busy.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Josh Salonga, my trainer is highly knowledgeable and has been supportive throughout my fitness supportive journey..good equipments and a clean place
Fantastic experience: Very good gym, quality people & staff. Always friendly & polite.
Fantastic experience: The is so clean and staff are friendly!! Would recommend Tyrel for PT.
Fantastic experience: An excellent place for working up. Proper equipment, nice and polite staff, very convenient timetable (24/7). Highly recommended
Fantastic experience: Great gym and very friendly staff. Best gym in Barking and Dagenham in my opinion
Negative experience: Worst gym I've been to ever. It stinks, is overcrowded most of the times I'm there, lockers in the mens room are broken, they have female cleaners in the mens room as people are changing/showering. The free weights are all over the place. 20% of the members clean up after themselves or put back equipment after use. It's cheap for a reason.
Thanks so much for your feedback, Mathias Lunde. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Barking is made aware of your thoughts.
Fantastic experience: The best gym, good facilities and friendly staff.
Fantastic experience: I love the gym group friendly staff members who teach valuable life lesson. I am honoured to have Desi as my mentor in my fitness journey.
Fantastic experience: Amazing staff very welcoming and professional welcome always with a smile
Fantastic experience: This facility is absolutely great! It includes a wide range of weights and cardio machines. I highly recommend as it also includes a changing room for both males and females.
Fantastic experience: This gym has improved massively , they have everything you need , 24/7. Great gym - since last couple of months it has improved.
Fantastic experience: These guys are really concerned about hygiene, and it is a huge win for all the gym goers! I hope they stay consistent and keep up the good work with keeping the facility clean.
Fantastic experience: The gym is always clean and the workers there are professional so I will recommend people to join it
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