Fitness4Less New Malden

Fantastic experience: Great gym with modern equipment, helpful staff, and great classes.

Fantastic experience: Staff available Soap ,tissue

Positive experience: I have been a member of this gym for a few months now and overall the facilities are okay for the price, although there is room for improvement. Facilities: The gym has a few different areas, the main area with all the machines and some mats with accessories for body exersises, a separate area with free weights, an area with pool and sauna, a spin studio and another area for various classes you can book online. I am monstly using the main area with the machines, there is a good variety of equipment, it is very clean and so far the availability is quite good, especially on treadmills and other cardio machines. An added bonus is that you can check live how busy the gym is through the dedicated app before you go. Changing room, toilets and showers: The male changing room is okay, has plenty of lockers you can use. The toilets could do with a bit of improvement, as there is some wear and tear that needs a bit of love and attention. I cannot comment on the showers as I'm super local so never had to use them. Pool and Sauna: I haven't used these facilities yet so cannot comment. Free weights area: I have used a couple of times so far. Good weight sets and plenty of room to do your training, area is also clean and could be even better if they would install additional ventilation or upsize the current one. Staff: The staff I've encountered so far are all nice and friendly. I believe that this gym's greatest asset and differentiator from others is their personal trainers. I personally have been training with Matt Stockland and I couldn't be happier. He is helping me getting stronger both physically and mentally, always so supportive and encouraging and he does know his stuff when it comes to rehabilitation or dealing with chronic injuries. He always puts my safety first rather than rushing to get results and his calm and gentle demeanour is a nice change from personal experiences in other establishments. Overall, the gym is good value for money, the personal trainers are great and if there could be a bit more investement to improve the facilities (some other people mentioned ventilation and some areas were the walls are a bit worn or mouldy) then this gym would be even better and definitely more competitive in the area

Fantastic experience: Great place Great instructors Great classes -Pierre Mona and Josh will leave you exhausted but you will come back for more ...and more ...and more....

Fantastic experience: clean, well-equipped, and welcoming, offers a range of quality machines, professional trainers, lockers and showers. It has a motivating environment with flexible hours and affordable pricing.

Fantastic experience: great gym great staff jake is a great guy too

Positive experience: Rose is a great energetic teacher. Loved her style and push to make everyone get the best. I would like to see Rose teach more classes.

Fantastic experience: Great staff

Fantastic experience: Josh Keeya at Fitness for Less New Malden is superb.

Fantastic experience: i finished my membership recently and i have to say this gym's facilities was amazing the staff everytime i walked in they were enthusiastic and supportive for all my needs and i was especially amazed at the changin rooms and equipment it was great always clean and tidy definitely would recommend.

Fantastic experience: Great gym, always able to get on the machines and weights. Always kept clean. Can recommend Josh as a fantastic PT.

Fantastic experience: Good facilities, it is always clean and staff are friendly.

Fantastic experience: Honestly such a great environment, all the staff are soo welcoming and happy to help whenever you need it. The facilities are great and the price is soo cheap for how much value this place gives you.

Positive experience: Great Gym

Negative experience: Very unprofessional management, allows stuff too drink alcohol on the job walk around with bad attitude and gym is dirty and the spa area needs too be closed down completely so unhygienic , I would not recommend fitness4less new Malden to anyone unless you want a bad experience, I will report the miss use of alcohol on the job and the grounds of fitness4less to a higher persons, very disturbing how this issue ain’t been sorted or the person being dismissed from work….

Fantastic experience: Cheap , good, gym ! Highly recommend! Nice staff, swimming pool sauna -love it

Negative experience: No body was at the reception and I was keep ringing the bell, waited longer then 15mins. Such a bad service

Fantastic experience: Great gym at a great price! Pool, gym and classes all included, it has everything I need

Negative experience: There are too many negative comments that seem to have been unresolved. The overall hygiene of the facility and its maintenance are a consistent theme of discontent, as are the manners and and bad attitude of staff. The fact that the advertised facilities are not and have not lived up to what is promised is also a major concern. Members comments about the substandard conditions are clearly not taken seriously. The place is a shambles and is ripping people off. Keep away!

Fantastic experience: Great place to gym and swim.

Negative experience: The customer care service is very poor and the manager is very rude they need to improve on their communication skills, the washrooms don't normally smell great too expensive for nothing.

Fantastic experience: This a fantastic cheap gym. Great value for the fee with a decent variety of machines, classes & weights room. There is a small woman only room accessible from the changing rooms. The bonus with this gym is that there is pool, steam room & sauna. The instructors are friendly & willing help if you have a question. I personally really enjoy the Power Bar & LBT classes that John runs with his unique sensor humour which takes your mind off how hard he is working you. The other gym goers are friendly & encouraging which gives it a good atmosphere. I would recommend this gym no matter what your exercise level is.

Fantastic experience: Love the vibe at this gym. Even when work makes it difficult to make classes, the staff and friendliness around the place motivates me to keep my membership for even just using the pool once a week and whenever I can. My best class is Boxfit on a Friday where John is not just about fitness but there's the technical education around why we do exercises. He's tough but gives me so much motivation to want to go every week.

Fantastic experience: I decided finally to join the gym after putting on weight. I had a gym intro with Letti, she made me feel confident and in a safe space. I joined some classes and I love them especially aqua zumba. I can't to try Letti's class banded, as this will help with my sciatica. The staff are always friendly and on hand to answer any questions. Wish I had joined sooner!

Negative experience: the sauna and swimming pool are still closed, you are there 3 times a week and they are still closed and I gave up. They are even cheaper, better lit and have more equipment, they are cheaper

Negative experience: The manager feels free to allow swimming classes on days and times when these classes are not supposed to be held according to the timetable which they publish on their app. The swimming instructor is a very noisy person specially when she instructs a big crowd of children. A complaint about this resulted in the manager getting defensive and abusive. I am not renewing membership.

Fantastic experience: I’d tried several gyms before joining F4L 6 years ago, and enjoyed none of them! Thanks to the inspiration, care, coaching and support from Dean Doran, Head PT, gym sessions are now an integral and enjoyable part of my week and I am physically and mentally stronger and fitter than I’ve ever been. He is a fabulous teacher, creating carefully planned, bespoke sessions which mean that all parts of this well equipped gym are accessible when training independently as well as with him. Working with Dean had been a complete game-changer!

Fantastic experience: Lottie is amazing , she does the classes for Banded : legs tums and bums. She is engaging and the classes are a good work out.

Fantastic experience: I have been a member for quite a few years, friendly staff and members. The classes offered that are included within the monthly membership are great value for money. Power Bar & LBT run by John are popular classes - John is really passionate about making sure your form and technique are correct. Spin on Sunday is also a good class. I also do PT with John and find him to be a brilliant trainer - he pushes you to work hard and is really encouraging. Overall the gym is great value for money with the variety of classes included as well as a swimming pool.

Fantastic experience: Fantastic gym environment, with excellent staff service from John and Muna, very helpful…

Fantastic experience: Fantastic gym, good facilities, very good staff as well specially mona. I have been a member of this gym for more than two years now and it’s getting better every year.

Fantastic experience: Josh was a fantastic help when I came in to train for my marathon. Managed to get me signed in with great service

Fantastic experience: Gym pool & sauna great value for money

Fantastic experience: I have been going to this gym for a while now and I have been enjoying the experience in the gym and has been a great way to make me feel better. I love the equipment the gym has to offer and also I’d to give a shout-out to one of the workers whose name is Josh as he always helps out and I can see he is a very hard worker.

Fantastic experience: Great gym, I've been a member for many years and no desire to change to somewhere else. Enjoying classes with most of instructors especially sunday's stretch and tone classes with Pierre, Saturday LBT class with John. Pierre's class is devine and John's class is full of sweat and shouting.

Fantastic experience: All the classes are amazing from Yoga to LBT. All the staffs and instructors are friendly. Especially Letti is one of the best instructor for Core, LBT, Band and Aquarobics. It has been such a lovely place for more than a year. I recommend!

Fantastic experience: Excellent facilities and exceptional and friendly team who go above and beyond for their clients. Free classes are available everyday and each instructor brings their own unique personality, skills and great music to make the classes enjoyable! Special shout out to Josh, Pierre, Paulette, Rose, Yaw and Mona who runs the best Power Bar class and, of course Pete who manages the gym with a smile! It's hard to pick but my favourite class is Box Fit with John. His passion & expertise & dedication is phenomenal and its a shame its only on once a week!

Fantastic experience: Rose is an excellent trainer , she is helping me recover from a serious operation with endless patience and comes up with more interesting exercises. Very friendly, very helpful and very professional.

Fantastic experience: Good monthly membership price, recently upgraded their equipment and have the most friendliest of staff. Gym PT’s Mona, John and Pierre are excellent at helping and providing advice on training and fitness. I recommend speaking to any of them if you need any PT advice or coaching. Strongly recommend joining this gym if you want a place to up your fitness.

Fantastic experience: I’ve been going to this gym for a year now and I’ve never encountered any problem: the staff is very nice and kind, there’s a lot of different machines (most of them are new!), there are so many good classes to choose from, and also a pool with sauna and steam room! One specific member of the staff, Mona, she’s always very kind and helpful whenever you ask her, she always helps me if I’m struggling with forms or techniques giving me great advices! For the monthly fee, all these services are great! I wouldn’t change this gym for any reason!!☺️

Fantastic experience: Been going to this gym for a while , really good atmosphere and have enjoyed my PT sessions with Joshua keeya so far and would recommend

Fantastic experience: First time at the gym today, and Josh was really welcoming and showed me around. I will be back !

Fantastic experience: Great value for money gym with a good range of facilities. Nice to see some new equipment arriving recently including more treadmills. The range of studio classes is impressive and all the trainers are fantastic. Most of the classes I go to are run by John who is great at really motivating you to push yourself. His power bar and boxing classes are very technique oriented but also the most enjoyable classes I go to. The addition of the strength and conditioning class to the rota brings something a bit different to most class formats which is good for variety in your fitness regime. One suggestion would be that the ladies changing rooms could do with a little attention. Some of the lockers dont shut/lock so a bit of a refresh would be good to see.

Fantastic experience: Dean Doran PT, is a professional and passionate person at his job, always willing to help. Very knowledgeable and motivated, I can highly recommend him as a very reliable PT.

Fantastic experience: I was assisted by an employee named Josh, I was unable to get his last name but he was amazing at helping me with some exercises as he could see I needed a spot and went out of his way to then show me some more exercises I could use.

Fantastic experience: A super friendly gym! Has everything you need. Had loads of support from Mona and John especially with form and technique. Could not recommend them enough!

Fantastic experience: I have been a member for about 2 years now and I enjoy working out at this gym. They have all the machine I need to workout. All the staffs are great, especially Mona. she is always greets me with a big smile which makes me feel welcome. I also want to point out that the price is affordable compared to other gyms in the area. I recommend this gym to anyone who wants to join a gym.

Fantastic experience: Phenomenal Head PT! Dean is an exceptional personal trainer. His holistic approach goes beyond just workouts, focusing on individual journeys whatever they may be focused on. His passion and positivity are contagious, keeping me motivated and ensuring sustainable progress. Dean's personable nature makes each session enjoyable, making fitness goals feel not only achievable but fun. The gym has everything we'd need to a diverse session. Highly recommend for anyone seeking a supportive and effective training experience!

Fantastic experience: Great range of classes, run by very good trainers. All very friendly, approachable and help when needed. A mention re Dean Doran who has been PT'ing my Autistic son. Dean has been amazing with him and supporting him all the way, even though it can be tricky balancing my sons needs and trying to draw out the best him. Dean has been a massive help in my son gaining confidence to apply himself at the Gym. John runs some excellent clases. I attend his boxing, strength and conditioning, and power bar classes all the time. He is very encouraging and really good at motivating you to try harder. Rose’s circuits class is great and Mona and Pierre run excellent classes too.

Negative experience: Everything’s literally falling apart, either the steam room or sauna is constantly out of order- taking turns. And the water pressure in the showers.. couldn’t wash a hamster. The mould all over the gym ceiling just shows how poorly ventilated the whole place is.

Negative experience: Today the swimming pool was cold, the steam room was not working, the dry sauna was cold and I had to go home for shower because no water. This month the membership went up of £2 but we got worst service. Very disappointing.

Negative experience: i went there to talk about opening a membership and the asian guy was very disrespectful , didnt let me talk whatsoever and kept raising his voice at me . I feel intimidated by him and i most definitely will not be coming back to this gym ever again.

Negative experience: No doors on showers, I saw a man urinating before my very eyes. Men walking around naked whilst young children are there in the changing rooms!!! I personally would be traumatized by the whole experience. Not family friendly, I will change my review if management notifies me of these changes.

Negative experience: The biggest downside to this gym is that there's no privacy whatsoever when taking a shower, having no doors. Others have complained about the same, that needs to change. I'd like to know a timeline when these will be added, you get some weirdos looking at you and it's off-putting...

Fantastic experience: Clean, Friendly and well equipped. Love the pool, steam room and sauna

Fantastic experience: What a fantastic gym which is managed extremely well by Pete. If your looking for a decent gym that won't break the bank; fitness for less should be that one!

Fantastic experience: Great gym and great value for money. The manager Pete is a legend!

Negative experience: Fitness4less in kt3 staffs are not helpful at all, they are rude, unclean, facilities are out of order, it is not recommended.

Negative experience: Deeply disappointed. Very bad customer service. I have been here for 2 years and I paid by rolling monthly payment. I didn't know as soon as I cancelled the bank debit my membership would be to the end. I came to the gym and tried to ask for help because I still wanted to extend my membership. I explained my situation politely but the male staff with an Asian face became very impatient and shouted at me rudely which was extremely unacceptable for me. The facilities in the gym are Ok but I really hope the service can do better in the future.

Fantastic experience: Nice Gym with all the necessary equipments, nice environment to workout.

Negative experience: Terrible customer service, visiting the area for a day looking for a lap pool to swim in. Guy at front desk was most unhelpful and misleading about the facilities… definitely not a lap pool. Very shabby changing facilities and overcrowded pool. Not worth the 15 pound one day charge!! asked for my money back and told NO.

Positive experience: Good facilities - nice pool area - mens showers are poor to to lack of water pressure, these need updating !!

Negative experience: Disgusting swimming pool

Positive experience: Friendly staff, but not enough mirror in dumbbells room and in the washroom hot and cold waters are separated, so useless,

Fantastic experience: Excellent place, equipment, staff and cleanleness, friendly.

Negative experience: Beware of their terms and condition. If you cancel your direct debit, your membership will be automatically cancelled and cannot enter the gym anymore even if you have already paid for the whole month. My membership was cancelled on my 2nd week, they want me to pay another Monthly with Joining fee for me to create another membership

Fantastic experience: I found it refreshing this morn when I was in the main gym and heard a diverse range of music emerging from a spinning class. It was so good I felt left out and wished I could join in. My first time hearing Afro Beats in a spinning class. This acknowledges the diversity of people who use the gym and is a step in the right direction. Best be assured I’ve been inspired to sign up for the next class!!

Fantastic experience: Very well equipped large fitness studio. We'll equipped with many exercise machines and pool. Very helpful staff. Kind, understanding and patient with new starters.

Fantastic experience: Cheapest gym in new Malden. Has got loads of machines and weights

Fantastic experience: All good, just only thing is very cold. Changing room is freezing. Guys, could you change something please?

Positive experience: I would like to have the jacuzzi I is posible

Fantastic experience: Mum kept fit and strong by Matt.

Positive experience: Very good gym, alot of equipment to use and entry via app or finger print. Staff are brilliant and there's a 3 lane pool, a sauna and I think a jacuzzi. Showers could be doing a bit more private

Negative experience: How much does it cost to get 5 shower doors? No privacy for men's showers. Even the shower floors are dirty. I've been a member for over 3 years and seen the quality for down even after the increase in membership cost. Jacuzzi never opened up since COVID? It's about time someone actually starts paying attention to this branch

Positive experience: The showers always smells bad and the steam and sauna area are not clean, gym floor is clean.

Negative experience: Staff very rude and attitude very bad Rubbish!!! I give 0 star for service even they don’t know how to speak with members. Today my membership is cancelled I don’t know the reason why cancel my membership one man come and saying “you get out now” what kind of word is that staff rubbish Most of reviews against to staff rude ..

Fantastic experience: Great range of classes and very friendly and approachable staff.

Fantastic experience: My personal favourite gym. Friendliest staff ever

Fantastic experience: Good

Fantastic experience: One of the Best Gym in New Malden. All the equipments are properly maintained. Can workout with a peaceful mind. Every staffs are friendly.

Fantastic experience: I’ve been visiting the gym for a couple of years, i love some of the classes, recently I start personal trainings with Rose and that’s one of the best decisions in my life ! As a personal trainer Rose is more then amazing and really shows me the results, she is passionate and every season with her is incredible definitely must try!!!

Fantastic experience: Lettie is very friendly & she is always very kind and hopeful. She sorted out my access problems at the gym.

Fantastic experience: Decent gym been going 5 plus years has all the stuff i need. Staff are friendly and personal trainers at this gym know what thet are doing.

Fantastic experience: This gym is so much fun the classes vary and works for everyone. The staff are lovely and helpful especially Letty.

Fantastic experience: Amazing classes with John, Mitch, Lettie and Pierre. They’re always energetic, extremely polite and go out of the way to help people achieve their goals. Outstanding staff throughout the gym. The gym is really great too, with a friendly environment. Would definitely recommend!

Fantastic experience: Great gym and good for value! Amazing classes with John, Lettie, Mitch and Pierre.Clean equipment and big swimming pool. :)

Fantastic experience: It is a really great gym and I've been going for a couple of years now. The LBT and boxfit classes are great with John, Lettie, Mitch and Pierre. In addition, the zumba and yoga classes are great fun too. The staff are friendly. There's a good ladies only area gym too.

Fantastic experience: Good value gym, nice facilities. Lettie is always so friendly and welcoming.

Positive experience: I love my LBT, Zumba & step merengue classes. Jovey, Letty, John and Rose are stars! Staff always helpful. Already encouraged my husband and friend to join ☺️

Fantastic experience: Very good gym and amazing classes specially Letti and John and Mitch

Fantastic experience: I’m back on the gym after one year and I see few positive changes, new stuff etc , staff is very friendly especially Dean , this guy is always positive , smile and always ask your questions , see you there guys

Positive experience: Fitness4Less is a great local gym with a good selection of classes (if you manage to book a place!) a great range of equipment and a decent pool. I’ve always found the staff to be helpful and polite. Matt Stockland was an excellent trainer for me recently when I had some health issues and he devised programmes that enabled me to get back to my previous fitness level. He was immensely patient and motivating and I really enjoyed having him as my trainer. Good gym and great trainer.

Fantastic experience: I’m Writing this with permission on behalf of my Client who is a senior member of the Gym who doesn’t have access to the internet. As I enter the Gym the vibe is calm and friendly, it’s also quiet and organised with everyone doing their workouts with enough space for themselves. There are some trainers helping and training members . I was very happy to have Matt Stockland as my trainer who was very knowledgable in his field and helped me to really progress. Matt also succeeded helping my posture balance and strength which contributed me being able to walk correctly with less pain and more speed I would recommend Matt and Fitness4less facility to anyone. Dora Zilouf Gym Member .

Fantastic experience: Great gym, recently got some great new equipment, all staff very friendly and helpful especially John!

Fantastic experience: I joined fitness4less nine years ago now. It's a very affordable gym but has all the equipment you need for a good workout. Plus a pool, steam room, sauna and lots of great classes all included in the price. The staff are friendly helpful and keep things clean and tidy. There's also a great team if personal trainers. I've been working with Matt ever since I joined he very knowledgeable and motivating. He a fantastic trainer listening to what you want to achieve and together you get great results. There are a couple of things showers and lockers could do with a bit of maintenance. Also members should be told not to hog machines to exercise Thier thumbs texting. The gym has notices up which members need to be made properly aware off. Some need hygiene lessons and need stop jumping in the pool after being in the sauna and steam room. Mostly it a good affordable gym with a friendly atmosphere and I've enjoyed being a member.

Fantastic experience: I have been using this gym for over a few years. Its a great local gym and does have a studio pool, steam and Sauna. Its a clean gym. They do clean constantly in here. You require a padlock for the locker like most gyms. Staff are very helpful and friendly. I had two very serious injuries and had sessions with Matt and still do. His knowledge is excellent. He is very patient. The best trainer I have come across. He really works to support and help you. A trainer that really goes beyond to help you achieve what you need. A great assest to this gym.

Fantastic experience: I joined Fitness4less New Malden a few years ago and have worked with Matt Stockland as my trainer ever since. Matt has a wealth of experience as a personal trainer and he has particularly helped me reach my goals despite my health issues. Matt is very understanding and empathetic in his approach to his clients and I would recommend Matt to anyone

Fantastic experience: Love this place. Staff are friendly, especially one lad by the name of Mitch Fellingham. Thanks to him, me and my mate Luke are now making great progress.

Fantastic experience: such a great gym for value! i done a class with mitchell and he is super friendly and informative, definitely would recommend him to anyone wanting to go !!

Fantastic experience: Brilliant gym that I have signed up me and mate Hugh up to. Lots of equipment to use and Mitch has been an amazing and kind trainer helping my mate lose some weight and getting into shape :D