XChange Fitness

Fantastic experience: Love Friday Zumba and the facilities!

Fantastic experience: this gym has good really good equipment and the staff are really helpful

Negative experience: Really bad gym. Do not recommend. £40 now as well? Rip off do not bother.

Negative experience: Awful gym

Negative experience: Very impolite staff

Negative experience: Worst gym ever, I’ve never faced so much unprofessionalism. End of august I went in person to this gym and asked to end my membership, as I was going abroad for more than a month. I was told that there is no need, as I can just froze my account for up to 6 months, which was perfect for me. Nevertheless, on the 1st of September my account was charged as usual, after what I called them immediately, they apologized and said that I will receive a refund in a couple of days. 16 days has pass since and I haven’t received ANYTHING. Moreover, I call everyday and try to speak to a manager and everyday I’m told the manager would call me back. I have asked to be given a contact for someone who is above the manager, and people from reception told me this is not possible. The level of unprofessionalism is just ridiculous, I guess they choose their managers and staff workers based on the level of incompetence.

Positive experience: Pretty good gym, decent selection of equipment. Some of their lighting choices aren't the best to help with reading the machines

Positive experience: Great gym, loads of equipment, not too busy and the staff are always so helpful!

Negative experience: Was a member last summer. Price was adequate considering the weights area is tiny.. Left because I wasn't too happy with how the PTs basically use the entire gym floor for their clients limiting you (the paying member) to not much. Went to pure gym up the road as it was similarly priced. However today co considered rejoining xchange to find they've upped their price to 40 quid a month. Not too sure who they think they are trying to charge that much. Defo wouldn't pay this price for it just my experience though.

Positive experience: A great place to work out.

Fantastic experience: Friendly, helpful staff.

Negative experience: Dark n depressing, studio weights are rubbish, mats smell

Fantastic experience: Good gym, decent size.

Fantastic experience: I enjoy useing the gym

Fantastic experience: Great gym

Fantastic experience: Well run, but easy going

Negative experience: Not great

Positive experience: I go first thing in the morning so fairly quiet. Lots of cardio machines and free weights, weight machines. Hot water and shower pressure improved recently.

Fantastic experience: Necvičím ale pecka

Fantastic experience: Hitchin's friendliest Gym!

Fantastic experience: Good facilities and really friendly staff. Haven't been to the classes but looks like there is a good range. Rarely gets very busy.

Fantastic experience: Been a member for almost 5 years. Great equipment and friendly atmosphere. A very convenient location, but with limited free parking except outside car park times

Positive experience: Independent gym, well equipped and excellent choice of classes. Good personal trainers available.

Fantastic experience: Very friendly staff and central position in town

Positive experience: Good

Fantastic experience: Great Gym run by people that really know what they are doing. Very friendly and good facilities.

Fantastic experience: Always helpful and friendly will answer questions if any problems enough choice of machines weights and classes

Fantastic experience: Good gym, great location and reasonably quiet during the day

Fantastic experience: Helpful friendly staff, nice atmosphere

Fantastic experience: Really friendly staff, great range of weights and classes, everyone welcome. From the beginner to more serious athlete