Nuffield Health Chester Fitness & Wellbeing Gym

Negative experience: Just needs a good clean!

Positive experience: Friendly, well equipped gym with friendly staff. Great range of classes for all abilities. Slight downside is the class descriptions don’t give much detail about the difficulty of the classes so you have to do them to find out! Ladies changing room could be warmer.

Fantastic experience: Friendly staff and great communication. Weekend staff particularly helpful.

Fantastic experience: I have been a member here for over 15 years and have never had any negative experiences. The gym is welcoming and friendly from the front desk to the PT’s. As someone who isn’t naturally athletic PT sessions with Kate has helped build both my fitness and confidence. Along with pump and spin classes with Tracey, Tanya and Hannah. I am at the gym most mornings at 6.30am for classes and the community feel from both other members and the Nuffield team is a great motivator to start the day.

Fantastic experience: Been coming to this gym for a year now following on from the joint pain program. The place is so welcoming and staff amazing and helpful. Have seen weirdly a few negative reviews on here. You can’t please some people but I for one feel very comfortable coming here and look forward to it! Some gyms are overwhelming and not welcoming but the environment here is non judgemental no matter your age or stage of your fitness - it’s like one big hug of encouragement. Special shout out to my PT Mark Allsopp who has supported me in my fitness journey- feel so much better than this time last year! Come and join! You won’t regret it

Fantastic experience: I recently joined Nuffield Health Chester and love it! The gym is clean and well-equipped, and the staff is friendly and helpful. They provide great support and guidance, making workouts enjoyable. Highly recommend for anyone looking to get fit!

Fantastic experience: Friendly and fabulous gym!! Great class time table. Great cafe with a lovely menu. Would highly recommend!!

Fantastic experience: The gym is great, friendly and welcoming with a great atmosphere, classes are excellent. Gym staff are very approachable. I’m here at 6.20am each morning for classes and a great bunch of people. If issues arise I find by talking to the Managers you get the issues resolved or at least an answer, some with financial restraints are down to Head office budgets. Gym is for enjoyment, health and fitness, the people I know, including myself, love it here. I’m amazed that Tim Moss has written what he has, I wonder if he’s ever spoken to anyone at the club about his thoughts, I’m sure that would have been a better approach. If he’s so unhappy and moaning so much then I suggest he goes somewhere else.

Negative experience: Gym is very dated. Equipment not changed or added to since the change from LA fitness over ten years ago. No real functional fitness areas, weight plates have bits falling off, one squat rack (usually in use), cv machine features not working. Could do with a refresh throughout. Staff excellent though!

Fantastic experience: Joined this gym 12 months ago. I mainly do classes and think it is brilliant. The PT/trainers are all very professional, welcoming and friendly and are really interested in members getting the most out of the class and always ready with a modification for those at a different level. Different instructors bring different focus to the classes which keeps the routines fresh. There is a wide variety of classes which suits me.

Positive experience: This is probably the friendliest gym you could come to and a great choice of classes including the best yoga/pilates teachers in the area. PT sessions with Kate are my favourite thing and the car park my least favourite thing….. ‘manage’ this issue and it would be 5

Fantastic experience: I love this gym. The customers and staff there are so lovely and I have made some great friends since I have been coming here. Kate Dover is the best personal trainer and time with her has taught me so much about how important core fitness is to overall health. A great range of classes too. Special thanks to Angela, Ruth, Louise, Justin, Urska and of course the lovely Pete Menkin who makes keeping fit such fun. Its warm atmosphere and is inclusive and so welcoming. The car park can be a challenge and the head office does need to spend some money on the pot holes and uneven surface. The car park is just not big enough but I always do find a space and the staff do their best to manage it. It’s a difficult one to solve being so near to the centre of Chester. I also do think that Nuffield Health central office does need to invest more in to this gym going forward and I get the impression that the wonderful staff there aren’t supported enough by them.

Fantastic experience: This gym is a lovely place and you’re always made welcome there. The staff are all very friendly and you’ll soon be on first name terms with them. I can highly recommend the PT’s, they helped with my back issues. And touch wood, I’m ok now. The gym has what I need and more. It won’t be for everybody, but there’s so many other gyms you can go to. But if you’re looking for a friendly gym, then this one is for you. There’s plenty of equipment to use, even when busy there’s always something you can use. The people who use the gym are really friendly and you’ll soon be chatting to your new gym friends. I didn’t know anyone when I joined, but now I know many there. I’ve made many friends who I see outside of the gym as well. It’s such a friendly place to train. And the staff are always on hand to help you with new exercises or training plans. Any issues you may have are addressed in a timely manner.the senior staff are very approachable. I train mainly early morning, and can only speak about the people in the gym then, but sometimes in the afternoon.

Fantastic experience: Lovely gym. Staff are nice and helpful. I use the gym, have PT sessions and take my eldest to the swimming lessons there. So if you’re in the market for either of those I highly recommend Kate for PT as she’s very knowledgeable and James for both PT and swimming lessons he’s so patient with the kids and they’ve come on leaps and bounds. Only down side is the car park, it can get busy but I feel it’s from non gym users parking there.

Negative experience: I was given a day pass for Nuffield, and safe to say I won’t be joining. It is one of the worst gyms I’ve ever been to. The car park is a shambles. No painted white lines anywhere, so people just park where they like. I was shocked to see the gym so empty, despite struggling to find a parking space. The gym and changing rooms were an absolute state and it didn’t feel like an energetic environment to be in at all. The staff looked disinterested and no enthusiasm whatsoever. Felt like I was in a morgue, not a gym. Glad I only tried for a day and didn’t get roped into any long-term contracts.

Fantastic experience: Great facilities and helpful staff and classes!! Ruth was really helping with the joining process

Fantastic experience: I joined the gym about a year ago, and my experience has been overwhelmingly positive. The facility is equipped with a diverse range of modern equipment that caters to all fitness levels, making it easy to find what you need for your workout. One of the standout features for me has been the availability of paid training sessions. The trainers are not only knowledgeable but also genuinely supportive, offering personalized guidance and motivation that has made a significant difference in my workout routine. Additionally, Nuffield offers complimentary health check-ups, which I find incredibly beneficial. These check-ups provide valuable insights into my fitness progress and overall health, allowing me to make informed decisions about my training.

Fantastic experience: Staff are very friendly and helpful.

Fantastic experience: We thoroughly enjoy this gym and the abundance and variety of classes. PT trainers and reception staff are so friendly and we look forward to coming here most days. After our class we enjoy a coffee served by the lovely Claire (weekdays) and Sarah (weekends) thank you Nuffield Gym Chester Nige and Jackie

Positive experience: Staff are first class. The gym is tired and old in comparison to other Nuffield gyms I have visited. The main gripe is the awful parking. There are so many options for a premises not to be used as a free car park, or at least the gym parking. Why aren’t restrictions put in place.

Negative experience: Been a member for nearly 15 years. Only still a member because it's close to my house. The car park is a total mess and a ticking timebomb before somebody breaks their ankle. The Dog walkers, tennis players and hospital staff all use the carpark so you can never get a space. The white lines wore off years ago, so its like the wild west getting a space. The gym is filthy and depressing. The SMT aren't professional or nice humans (apart from Peter). The ridiculously high staff turnover and the amount of members leaving should tell the story to the GM but as always, they just blame head office for everything and having no budget. It's so sad to see what used to be a decent gym go to the dogs. It looks like something from the 1990s now with outdated equipment and filth. I've joined another one close by and when it opens it might be time to say goodbye to Nuffield and leave with the other members and staff who have had enough of the place. If head office are reading this, suggest you pull the staff turnover figures and pay a visit to see the place.

Fantastic experience: Fantastic Bodypump and spin instructor.

Positive experience: Having physiotherapy on my back helping me relief my pain

Fantastic experience: Had a great experience learning how to swim with my teacher James Bennion - highly recommend. Very patient, calm and effective teacher and I learnt a lot in the lessons that we had. Lovely pool as well and welcoming department

Positive experience: Nice gym overall. Staff are very friendly, plenty of hygiene stations & the gym equipment serviceable (although lacking the more specific workout machines such as bent-knee calf raise machine that you might see in other gyms). The only problem for me is the opening times. They inexplicably close an hour early on Friday, 2 hours early on Saturday and 4 hours early on Sundays. 4 different closing times when Liverpool's branch only has 2. This has caught me out many-a-time and means you're constantly checking and working around them. And if there is any sort of holiday what-so ever, you can bet they'll either not be open at all or only open for half the day.

Negative experience: Awful 12 month experience here as a member. Pool is always shut and the sauna steam room constantly out of order. Gym is ok, nothing special. Some staff members are very nice such as adam but all in all a very badly run and managed health club. Could not warn anyone away from this place more. Make sure you read all the T&Cs if you dare sign up.

Negative experience: Staff were unaccommodating!

Fantastic experience: Joined the gym and started sessions with Adam the Personal trainer on the first week of September I measured my body the day we started training and measured again today. Taking into account I work away lot. I have been averaging out at 2-3 session a week. My chest for eg has gone from a 39"-41" in such a short period of time. If anyone wants to not only feel amazing, transform your body and work out in an amazing friendly Gym. And have the best PT Adam in the world. Then Nuffield (Chester) is the place for you

Positive experience: I went to see a physio. Great service.

Fantastic experience: Best gym in the world!

Positive experience: I enjoy my yoga classes there and company with the staff.

Positive experience: My kids enjoy the Yoga classes in it.the cafe is nice .the food is delicious. Lovely place.

Fantastic experience: First class at Chester NH, Spin with Steve! Great class, knowledgeable and caring instructor. For a nervous gym newby it makes a huge difference, thank you! All the staff I’ve met here so far are helpful… it’s a small clean and well equipped gym too. :)

Positive experience: Lovely welcoming gym..coffee bar is lovely and service with a smile from the gent always!

Fantastic experience: Shopped around a few gyms in the area but glad I joined up here. Excellent facilities and friendly staff. You get a good deal with your membership.

Fantastic experience: Nice sized gym. Never too busy, where you're bumping in to people whilst working out. The staff make you feel really welcome and are happy to help. Plenty of equipment and classes to get you in shape.

Fantastic experience: I've been a member here since it opened and wouldn't go anywhere else in Chester. It's a small club, so that has its limitations (small and run-down car park, limited pool facilities etc.) but these pale into insignificance in relation to the atmosphere the staff and fellow members create. This is a genuine club, where you are recognised and staff are friendly, taking a real interest in how you are doing. You also see familiar faces in classes and the gym, which for me is a real plus, motivating me to go more often. The staff listen to feedback, constantly adjusting the class timetable and making sure there is something for everyone. The gym equipment is kept in good repair and you can always see PTs around the club, whether to ask for help or just for a chat. Since the Nuffield took over, there have been lots of improvements, with the pool, sauna and steam-room better-maintained, a new fitness studio for yoga / pilates, access to physio / massage on-site and good up-keep of the gym and studios. The small size will always be limiting, but staff do a great job here and I'd strongly recommend the gym to anyone in Chester.

Positive experience: My goal before summer is Sexy body!

Positive experience: Overall i personally think the Gym is fine and staff are polite on entering and leaving.Changing room space is limited , plenty of lockers but not a lot of space to put your gear when getting changed.At Peak Times always seem to run out of the tissues to clean the equipment ,Maintenance on Watt bikes is a concern as the last few weeks the same issue keeps arising . Car Parking is tight and limited at Peak Periods and not gritted when we had the bad weather Not being able to use the pool has been frustrating at times but in fairness i do get a text warning of the closure. Done a session last night and still a WATT Bike not been fixed !!

Negative experience: Ladies changing room not very private if you don't want to stand there naked in front of everyone who may be in there. Also they NEVER answer the phone. No follow up when joining. No one asks how you are getting on!!! All they want is your money!!

Positive experience: Great place. Been for the first time everything fresh and some further refurbished getting done. In certain times of the day you could find a peace in there. Dry sauna great, swimming pool just a bit cold ;)

Fantastic experience: Best gym in Chester

Positive experience: It's a nice gym, not massive which is great but can get crowded at busy times. The blokes changing room is too small. However equipment is great, staff are really friendly and it has a nice atmosphere. Looks great since it had its face-lift. Needs Wi-Fi though.